This is to understand that I Ashay Thompson, a student of MBA III semester of the batch 2018-

2020 (Roll Number- ) from Guru Ghasidas Vishwavidayala have carried out internship under
“THE RAMA MAGNETO MALL, BILASPUR” under the supervision of Mr. Jogi Appal
Konda Sir. This report is an original work carried out by me and the report has not been
submitted to any other place apart from the management executives related to the mall.

Date:…………….. (Name and Signature of the Student)

Place:…………… MBA IV Semester

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ORGANISATION

The long wait is over. Its time to experience world class entertainment, business
and luxury brands in a truly international ambience. Opened its doors on 2nd
September 2011, Rama Magneto Bilaspur largest mall awaits our arrival with a
million attractions.
Rama Magneto mall has established in 2011, Mr. Sandeep Agrawal is a
Managing Director of The Rama Magneto Mall Bilaspur. There are two groups
at Rama Magneto Mall first is the Rama and second is Magneto. Mr. Sandeep
Agrawal is the group owner of Rama and Mr. Anand Singhania and Mr.
Mukesh Singhania is the owner of Magneto.
Rama Magneto- The mall is covered approx.. 3,50,000 sqft area which makes it
extravaganza attraction spot for the youth of the Bilaspur as well as the location
also serves the purpose for the mall because as it is located in the heart of the
Bilaspur city which makes it very nearer to every occupational field person
weather it is office person or students or family one it has a capacity to handle
more than 10,000 people which is enamorous for the city of Bilaspur. Plus
inside it has shops mix of branded one as well as local one which gives for local
one to grow and also makes options available for the people of Bilaspur.

INDUSTRY PROFILE INTRODUCTION ABOUT INDUSTRY

A shopping mall is a modern, chiefly North American, term for a form of

shopping center, in which one or more buildings form a complex of shops
representing merchandisers with interconnecting walkways that enable
customers to walk from unit to unit. As shopping malls consists of all activities
involved in the marketing of goods and services directly to the consumers for
their personal, family or domestic use, it therefore falls under retail sector.
Retailing is the set of activities that markets products or services to final
consumers for their own personal or household use. It does this by organizing
their availability on a relatively large scale and supplying them to customers on
a relatively small scale. The Indian retailing industry is becoming extremely
competitive, as more and more players are targeting for the same set of
customers. The major retail players are Pantaloon Retail, Shoppers Stop,
Reliance, etc.

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COMPANY PROFILE

Avinash Group is founded and commitment beyond business. The group leads
with vision creativity and eligibility but ultimately thrives on integrity.
Avinash Group invest their talent, energy and resources in the highest quality of
planning design and construction that will last for generation and assure an
unparalleled quality or life for those live, work and shop here. Singhania Family
is one among the most reputed business families of Raipur.

Originally the family had been in the food grain export business since the time
immemorial the main pillar of the family Late. Shri Birdichand Singhania who
was not only seasoned businesssman but also a prominent social activist and
religious devotee who ensured diversification of the business.

Lifetime venturing into various profitable Avenue to enumerate a few the family
is involved in automobile dealership transportation and builder and colonizer
etc.

The long wait is over, Its time to experience world-class entertainment, business
and luxury brands in a truly international ambience. Opened its doors on 2
September 2011, Rama Magneto-Bilaspur largest mall, awaits your arrival with
a million attractions!

Rama Magneto-The mal: A 3, 50,000Sql extravaganza that packs in a million

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attractions. Its time to experience world-class entertainment, business and
luxury brands in a truly
international ambience. The constant effort to bring million attraction of the
people of
Bilaspur 1s 1aking shape in a fast pace, with brand in the category of apparels,
leather, hypermarket, gaming. multiplex coming to Bilaspur for the first time.

Rama Magneto was established in 2nd December 2011. It is a showcase and

seamless mall. The thought behind this pioneering concept was to give
customers an unobstructed and a pure shopping experience and to ensure the
best brands in the market available to the customer. The mall offers everything
to shop, eat and celebrate. It is an apogee of lifestyle distinction, it offers not
only unprecedented scale in terms of its size but also an experience of
unparalleled retail mix combined with the entertainment and leisure attractions
that will change the concept of shopping mall experience. With the best
location, Rama believes its customers should not have to travel long distances to
reach us; instead we must be present where customers frequently visit. A flat
'1.5' km from city Centre and a 3 Road approach makes it very approachable
and convenient. The mall offers a wide range of facilities including Well known
international and domestic retail brands, Anchor stores, Hypermarket, Four-
screen multiplex cinema, Restaurants and coffee shops, Food court. Fitness and
wellness center, Gaming Zone, Bowling alley, Kids play zone, Corporate zone,
etc. With two basement levels, the mall also has more than 250 car parking
spaces and offers amenities such as wide atrium spaces, high speed elevators
and escalators, multiple entry/exits. With state of the art facilities for shopping,
entertainment, food, fitness and luxury brand shopping it is a true 'Destination
Mall'. Rama Magneto mall has established in 2011, Mr.Sandeep Agrawal is a
Managing Director of the Rama Magneto Mall Bilaspur. There are two groups
at Rama magneto mall, first is Rama and second 1s magneto. Mr.Sandeep
Agrawal Is the group owner of Rama and Mr.Anand Singhania and Mr.Mukesh
Singhania are the owner of Magneto.

VISION & MISSION OF COMPANY VISION

Rama Magneto shall deliver everything, everywhere, every time and for every
consumer in the most profitable manner. MISSION:- We share the vision and
belief that our customers should be served only by creating and executing future
scenarios in the consumption space leading to economic development. We shall
be efficient, cost- conscious and committed to quality in whatever we do. We
shall ensure that our positive attitude, sincerity, humility and united
determination shall be the driving force to make us successful.

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BREIF ABOUT MALL

• Capturing 30-40 thousand foot falls on weekdays.

• Capturing 80k- 1lakh foot falls on weekends.
• PVR multiplex with 4 screens.
• Largest anchor stores in entire Bilaspur.

Chhattisgarh’s first mall to have 5 atriums in the mall.

• Chhattisgarh first mall to have 5 National anchors i.e. Big Bazar, PVR
Cinemas, Pantaloons, Reliance trends & Reliance foot prints.
• Central India’s first mall to have 2000sqft of dedicated gaming and
entertainment space of comprising in of indoor gaming zone.
• Combination of multiple crowd pulling zone .
• The mall offers a number of brands across categories, such as apparels
and non-apparels.
• Rama magneto is a four story mall.

SHOPPING

Rama Magneto has been designed as a name synonymous with luxury - offering
a unique shopping experience where the accent is on exclusivity, space and
aesthetics. There is simply no other place where such a variety of branded and
premium merchandise, lifestyle products and goods are showcased under one
elegant roof. Utmost care has been taken to offer brands with tremendous value
and style at the same time.

INTERIOR

FLOOR PLAN

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• Lower base upper base ground floor first floor second floor.
1. South Indian Bank
2. ATM
3. Ladies first Choice
4. Big Bazaar- Future
5. Electronics

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 • In Rama Magneto Mall, Bilaspur (C.G). A wing has 34 shops and I
sample shop.
• ln Rama Magneto Mall, Bilaspur (C.G), B wing has 34 shops and I
sample shop.

MIRROR

• At the bottom of the door, floor machine is work as hydraulic machine.

• The joint of the mirror is attach with silicon.
• Small part of the glass is called as fin glass.
• Toughen glass used for the shops door.
• It has L patch and another one is I palch which is used for safety of glass
corners.

SAMPLE SHOP

• Sample shop contains side runner. back runner, cabinet.

• There cabinet are two types-short leet (4 Feet) and long feet (7 feet)

SHILLING

• Girid shilling
• Fall shilling

SHOP PURCHASE

• Always shop purchase on SBA (Super built-up area).

• Capital area are under the SBA.

DOOR

• Natural wood are used for making a door Which is also called veneer
• Final touch or polishing-
➢ Without polishing- Mac finishing
➢ with polishing- Glossy finishing

GRANITE

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 • Black granite used outside area of mall.

CHIAR

• It is also veneer
• It is also Mac or Glossy finishing

CABLE WIRE

• Two type of cable wire are used,

1. Stand by cable
2. Online cable
• HT (High Tension) - In comer panel.
• LT Cable - Low Tension Cable
• VCB- Vaccum Circuit Breaker
• ACB - Air Circuit Breaker.

MAIN PANEL

• ESCALATOR PANEL
• LIFTPANEL
• Common Load Planet,

1. Common area lightening panel

2. common area panel
3. Invertor panel
4. Common area power panel

• MCB-Miniature Circuit Breaker.

• PDB-Power Distribution Board.
• SPN-Sign Poll Natural.
• Invertor ( 3KBA) - DC convert into AC.
• Direct Current-Alternate Current.
• TPN-Three Phase /Poll Natural.
• R phase, Y phase, B phase.
• RCCB-Residable Circuit Current Board.
• Function of invertor- Lightening, Power etc.
• DVR-Digital Video Recorder.

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OPERATION

An operations department is responsible for running your business successfully.

it has the ultimate accountability for profit and loss, and seeks to maximize
return on investment for the shareholders. The members of this department are
ultimately responsible for the success of your business, and as such, maintain
considerable power in your company. while the Operations department is
responsible for the bottom line, it also oversees the other departments in your
organization, as well as the development of your employees and Customers.

• Operation department under various works are-

1. Billing.
2. Security.
3. Guide.
4. Checking process.
5. Bills distribution.
6. Bills sorting.

Operation manager every month distribute a bills on different floor. There are
various type of bills like- rent bill, electricity bill, water bill, CAM (Common
area maintenance)bill Return of bills distribution profit.

HVAC DEPARTMENT

HVAC (HEATING VENTILATION AIR CONDITION)

• Plant,
1.Fire Plant.
2. Cooler Plant.

FIRE PLANT
• HT Sprinkler
• HT jockey
• Diesel machine
• LT Jockey
• LT Sprinkler

COOLER PLANT
• Condenser
• platter

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Note HT sprinkler/ High Tension Sprinkler. It is a main machine which
indicates the
pressure. When its weight is 4 Kg till that run on jockey. Till 4-6 kg jockey
machine proceed. When it becomes 8 kg then sprinkler starting to run and
jockey stopped.

PUMP
1.Primary Pump (chill water incoming)
2. Secondary Pump (chill water for outgoing)

BMS
BMS (BUILDING MANGEMENT SYSTEM)

• CCTV

✓ In Rama Magneto Mall has total 105 cameras.

✓ 32 camera at Lower base
✓ 16 camera at upper base
✓ 16 camera at ground floor
✓ 16 camera at first floor
✓ 16 camera at second floor
✓ 9camera at palika bazaar
✓ Record is kept for 10-12 days at every floor.
✓ It is store in hard disk.
✓ DVR (digital video recording) is used to operate every camera.

• FIRE EXIT DOOR

✓ 3 doors at Ground floor

✓ 4 doors at first floor
✓ 5 doors at second floor

• Total 38 Fire Extinguisher cylinder in rama magneto mall.

• Total gas bank is 105

PURCHASE AND STORE

PURCHASE

✓ Purchase on cash and purchase on credit.

• Under this purchase department maintain the demand register.

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 • Mail
• Purchase order book (Some terms and condition exist under purchase
order book like VAT, Insurance, delivery, freight charges, discount,
warranty.
• Goods Entry

✓ Following are goods entry process

• Pass through
• Security
• Store
• Material receiving invoice
• Book is maintenance for it
• Receiving Format
• Issue book
• Stock management book
• Gate pass (it is used when it goes outside with the purpose of repairing)
• Repairable item gate pass (Ex. Ac, Fire, Hardware etc. it all repairable
item is used for gate pass).
• Defuse material (gate pass also used for defused material)

FINANCE

Three basic components

• Book keeping
• Tally,
• company creation, ledger
• Bank
• Cash
• Legal part or finance
• To make lease and licence
• To make agreement
• Bill rent-CAM, rent, electricity, gas, water

*Note- service tax are charged on rent and CAM, Service tax not charged on
electricity, gas and water.
• HVAC Bills only paid by Big Bazaar and PVR
• Tax.

• VAT(Value added tax) and Service tax (15% fluctuate,.5% tax charged
on (swachhbharatshesh) and.5% tax charged on krishi kalian shesh)
• CIN-(corporate identification number)

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 • TAN
TAN No only for TDS (TAX DEDUCTION SOURCE)
TDS deduct on more then 75000/- amount
Rent 10% 4nd CAM 20 deduct on services

• Board regulation part

1. ROC (registration of company)
2. TAN(Tax deduction account number)
3. PAN no
4. Service tax{once in o months)

HUMAN RESOURCE

Human Resource (HR) is the company department charged with finding,

screening, recruiting and training job applicants, as well as administering
employee benefit programmed. As companies recognize to gain competitive
edge, human resource plays a key role in helping companies deal with a fast-
changing environment and the greater demand for quality employees.

The total manpower of Rama Magneto mall is 43.

HR Policy
• Recruitment
• Recruitment through various ways which are following
• Campus selection
• Personal preference
• Personal interview
• Group interview
• Advertising

Need for recruitment

• Resume
• Certificate
• Experience

Process
• Resume
• offer Letter
• joining letter

• It is work on 1948 Labour Act

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 • liability of contractor
1.Labour licence from local office.
2. Labour book having detail of labor in labour department.

Types Of Insurance
• Individual Policy
• WC Policy
• PAN No. of employees

Three types of labour

• skilled labour
• semi skilled labour
• unskilled labor

*Note Changing in criteria of labour wages every 6 months. Labour working

hours is 8hours.
* labour gets wages and employee gets salary.
*Company is liable for all other facilities of employees.

Basic Salary
• EPF-Employee Provident Fund
• Company decides all allowance, compensation policy related to the
salary.
• 12% of basic salary deduct for PF
• 1.61% government charges given by employer.
• Employee Contribution-8.67% approx. goes in PF and 3.33% in EPF.
• ESIC-(Employee State Insurance Corporation).It is a health insurance.
• Total contribution of basic salary 1.75% from employee's salary.
• Employer gives contribution of 4.75% is not refundable.

Leaves
• 12 CL(Casual leaves)
• 6 PL (Personal leaves)
• It earns at the time of bonus
• Weekly off (150% of salary)
• OT

Bonus
• Bonus is based on assessment year and 8.25%% of salary
• Increment
• Government employee's salary minimum 5% should increase.

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 • Monthly work schedule Earned leave is allowed (weekly off+
leave)Saturday plus Sunday stated as joint leave weekly off is not
allowed in consistency.Maximum 3 month carry forward of weekly off.
• HR signature and higher management approved leave is known as
approved leave
or sensation leave.
• It firstly minus from weekly off if remains then it will count from CL and
Pl.

Resignation
• Termination Notice before one month.
• Tender work order-if contractor has written labour charge in the bill then
it is a liability. In the case of payment is not paid by contractor then
company has to pay for it.

Rent

• Fix rent
• Fix rent + revenue
• Revenue

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