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​RESUME

MYTHILI N​ EMAIL:mythilinm1338@gmail.com

20/143, Pambarpuram , Mobile: 8220615208

Kodaikanal, contact Time: 10:00am to 1:30pm

Dindigul DT-624103.

OBJECTIVE:

To become a part of a growing organisation and apply my professional Technical and Interpersonal
skills to work towards the bold and vision of the company.

EDUCATIONAL QUALIFICATION​:

COURSE NAME OF THE UNIVERSITY/BOARD YEAR OF %OF MARKS


INSTITUTION PASSING
SSLC ST.THERESA HIGH STATE BOARD 2010 80.00%
SCHOOL
HSC OUR LADY OF STATE BOARD 2013 92:00%
LOURDES GIRLS
HIGH SECONDARY
SCHOOL
B.COM(CA) JEYARAJ MOTHER THERESA 2016 67:00%
ANNAPACKIYAM UNIVERSITY
WOMENS
COLLEGE

EXPERIENCE

TCS LTD​ (Formally known as CITI group Global Services Ltd) From Dec 2016 – Feb 2018

RESPONSBILITY

First level chargeback

● Opening the dispute for the charge which cm disputes.


● Issuing conditional credit to customers for the disputed charge.
● Requesting necessary information through letters to cm to file case(chargeback).If there is
adequate info then will proceed with chargeback
● Informing the customers the time limits to respond back.
● After the customer responds back need to analysis whether info provided by the cm is
proper, if not, will send a letter to cm, that the provided info is not valid or adequate to
proceed with the chargeback’s.
● Providing status of the dispute.
EXTRA CURRICULAR ACTIVITIES:

✓ Diploma in mobile phone technology


✓ Diploma in Fundamental English
✓ Type Writing
✓ Participated in NSS CAMP
PERSONAL SKILL​:
● Highly motivated and eager to learn new things
● Ability to produce best result in pressure situation
● Ability to work as individual as well as in group

PERSONAL INFORMATION​:

Father’s Name: A.Natarajan

Mother’s Name: N.Murugeswari

Date of Birth: 08.08.1994

Sex: Female

Marital Status: Unmarried

Language Known: English, Tamil, Telugu, Hindi.

Nationality: Indian

Religion: Hindu

Hobbies: Drawing, Shuttle and Dancing

DECLARATION:

I hereby declare that the information furnished above is true to the best of my
knowledge.

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