Professional Documents
Culture Documents
UNIT 2
# Introduction
Once a right candidate is placed on a right job, the person needs to be duly
compensated for the job he/she performs. In the pursuit of equal payment, there should be
established a consistent and systematic relationship among base compensation rates for all the
jobs within the organizations. The process of such establishment is termed „job evaluation‟.
Different jobs in an organization need to be valued to ascertain their relative worth so that
jobs are compensated accordingly and an equitable wage and salary structure is designed in
the organization. This is necessary for sustaining cordial relations within and between
employees and employer. Hence, there is a need for appreciation of intricacies of the job
evaluation in the modern organizations. This lesson, as a first steps, dedicated to discuss the
various fundamental aspects of job evolution.
In the area of job evaluation study, a certain amount of technical terminology is used
in order to facilitate communication. It is therefore desirable to list and understand allied
terms in the job evaluation, as well as some terms that are related to and often confused with
job evaluation (Exhibit. 1.1).
Position: A position is a group of tasks assigned to one individual. There are as many
positions in a firm as there are personnel.
Job: Edwin B.Flippo describes job as a group of positions that are similar as to kind and
level of work. In some instances only one position may be involved, simply because no other
similar position exists. For example, in the typical firm the position of human resource
manager also constitute a job since there is only one human resource manager in the
organizing.
Job Analysis: It is the process of studying and collecting information relating to the
operations and responsibilities of a specific job. The immediate products of this analysis are
job descriptions and job specifications.
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Motion study: This also involves study of the job. Motions study is one of the ways of
studying job. It is a process of analyzing a job to find the easiest, most effective, and most
economical method of doing it. As such, motion study is a part of the job design function.
Evaluation: Wigley explains evaluation as a data reduction process that involves the
collection of large amounts of data which are analyzed and synthesized into an overall
judgment of worth or merit. The implication here is that the judgment of worth can be
supported by the data. In her review, Foxon found similar definitions referring to judgments
of value or worth.
Job Evaluation: It is a systematic and orderly process of determining the worth of a job in
relation to other jobs. The objective of this process is to determine the correct rate of pay. It is
therefore not the same as job analysis. Rather it follows the job analysis process, which
provides the basic data to be evaluated.
In simple worlds, job evaluation is the rating of jobs in an organization. This is the
process establishing the value or worth of jobs in a job hierarchy and compares the relative
intrinsic value or worth of jobs within an organization. Some renounced definitions of job
evaluation are described below.
• The I.L.O. defines job evaluation as “an attempt to determine and compare demands
which the normal performance of a particular job makes on normal workers without taking
into account the individual abilities or performance of the workers concerned.”
• The Bureau of Labour Statistics, U.S.A., says that “job evaluation is the evaluation
or rating of jobs to determine. Their position in the job hierarchy. The evaluation may be
achieved through the assignment of points or the use of some other systematic method for
essential job requirements, such as skills, experience and responsibility.”
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• Kimball and Kimball define job evaluation as “an effort to determine the relative
every job in a plant to determine what the far basic wage for such a job should be.
It presents an effort to determine the relative value of every job in a plant, and to
determine what the fair wage for such a job should be. It is not evaluating the merit of the
worker who is the work. It rates the job and not the qualities of the individual worker on
which is the task of employee rating.
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The objectives of job evaluation, to put in a more systematic manner are to:
1. Establish a standard procedure for determining the relative worth of each job in an
organization;
2. Ensure equitable wage for a job and reasonable wage differentials between
different jobs in a hierarchical organization;
3. Determine the rate of pay for each job which is fair and equitable with relation to
other jobs in the plant, community or industry;
6. Promote a fair and accurate consideration of all employees for advancement and
transfer;
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8. Provide a benchmark for making career planning for the employees in the
organization and;
9. Ensure that like wages are paid to all qualified employees for like work.
The job evaluation has certain principles. These principles are supposed to be kept in
the mind of the job evaluators. These principles are not only directives of proper job
evaluation but also provide clarity in the process of evaluation. According to Kress, these
principles are:
1. Rate the job and the jobber. Each element should be rated on the basis of what the
job itself requires;
2. The elements selected for rating purposes should be easily explainable in terms and
a few in numbers as will cover the necessary requisites for every job without any
overlapping;
4. Any job rating plan must be sold to foremen and employees. The success in selling
it will depend on a clear-cut explanation and illustration of the plan;
6. Maxim mum co-operation can be obtained from employees when they themselves
have an opportunity to discuss job ratings and;
Job Evaluation is a technique to rank jobs in an organization on the basis of the duties
and responsibilities assigned to the job. The job evaluation process results in a job being
assigned to a pay grade. The pay grade is associated with a pay range that is defined by a
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minimum and a maximum pay rate. A model of job evaluation process with the following
steps is presented bellow (Exhibit 1.5).
The position supervisor assigns duties and writes the job description. If there is an
incumbent employee, s/he reviews it, and they both sign it. Instructions and additional
assistance are available from Human Resources, if needed. The job description is a snapshot
of the job as it presently exists, reflecting the current duties and responsibilities of the job
and/or the incumbent.
The vice president reviews job descriptions and, if s/he concurs, approves the
responsibilities, requirements, and depart-mental organization contained within a job
description presented for new evaluation, and signs it. If the vice president does not concur
with the contents of the description, it is returned to the supervisor for changes.
Human Resources review the job description as submitted with the supervisor prior to
evaluation by the Job Evaluation Committee (Step 4). Human Resources help ensure that
there is consistency and equity in the job descriptions and titles by editing them for clarity
and format. If the Human Resources Office makes changes, the job description is returned to
the supervisor and vice president for signature prior to being presented to the Job Evaluation
Committee (Step 4).
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SSAC confirms all job evaluations and titles recommended by JEC. This committee is
com-posed of the SLCC Vice Presidents, the human resources director, and other relevant co-
opted experts. After confirmation of the evaluation job description, SSAC advises the
supervisor of the results of the evaluation and the title. The supervisor then advises the
employee of the results of the job evaluation.
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There are four basic methods of job evaluation currently in use which are
grouped into two categories:
1. Non-quantitative Methods:
This is simplest form of job evaluation method. The method involves ranking each job
relative to all other jobs, usually based on some overall factor like „job difficulty‟. Each job
as a whole is compared with other and this comparison of jobs goes on until all the jobs have
been evaluated and ranked. All jobs are ranked in the order of their importance from the
simplest to the hardest or from the highest the lowest. The importance of order of job is
judged in terms of duties, responsibilities sand demands on the job holder. The following
steps are involved in ranking jobs.
1. Obtain job information - The first step is job analysis. Job descriptions for each job are
prepared and these are the basis on which the ranking s are made. The job ranking method
usually ranks jobs according to „the whole job‟ rather than a number of compensable factors.
2. Select raters and jobs to be rated - Ranking all the jobs, at a time, is usually not possible.
The more usual procedure involves ranking jobs by department or in „clusters‟ i.e. factory
workers, clerical workers and so on. This eliminates the need for having to compare directly,
say, factory jobs and clerical jobs.
3. Select Compensable factors – In the ranking method, it is common to use just one factor,
for instance job difficulty, and to rank jobs on the basis of „the whole job‟. Regardless of the
number of factors you choose, it is advisable to carefully explain the definition of the
factor(s) to the evaluators so that they evaluate the jobs consistently.
4. Rank jobs - Next, the jobs are ranked. The simplest way to do this involves giving each
rater a set of index cards, each of which contains a brief descript of a job. These cards are
then ranked from lowest to highest.
5. Combine Rating - It is usually to have several raters rank the jobs independently. Finally,
divide all the ranked jobs into appropriate groups or classifications by considering the
common features of jobs such as similar duties, skills, or knowledge required. All the jobs
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within a particular group or classification receive the same wage or range of raters. Then,
once this is accomplished, the rating committee can simply average the ranking.
The ranking of jobs in an Academic Institution, based on Ranking Method, may be like this:
1. Analyze and describe jobs, bringing out those aspects which are to be used for
purpose of job comparison.
2. Identify bench-mark jobs (10 to 20 jobs, which include all major departments and
functions). The jobs may be the most and least important jobs, a job midway between the two
extremes, and others at the higher or lower intermediate points.
3. Rank all jobs in the organization around the bench-mark jobs until all jobs are
placed in their rank order of importance.
4. Finally, divide all the ranked jobs into appropriate groups or classifications by
considering the common features of jobs such as similar duties, skills or training
requirements. All the jobs within a particular group or classification receive the same wage or
range of rates.
Ranking method is appropriate for small-size organizations where jobs are simple and
few. It is also suitable for evaluating managerial jobs wherein job contents cannot be
measured in quantitative terms. Ranking method being simple one can be used in the initial
stages of job evaluation in an organization.
Merits:
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Demerits:
1. The main demerit of the ranking method is that there are no definite standards of
judgment and also there is no way of measuring the differences between jobs.
2. It suffers from its sheer unmanageability when there are a large number of jobs
• The grades or classes are created by identifying some common denominator such as
skills, knowledge and responsibilities. The example of job grades may include, depending on
the type of jobs the organization offers, skilled, unskilled, account clerk, clerk-cum-typist,
steno typist, office superintendent, laboratory assistant and so on.
• There are several ways to categorize jobs. One is to draw up „class description‟ and
place jobs into classes based on their correspondence to these descriptions. Another is to
draw up a set of classifying rules for each class and then categorise the jobs according to
these rules. The usual procedure is to choose compensable factors and then develop class or
grade descriptions that describe each class in terms of amount or level of compensable
factor(s) in jobs.
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3. Judgment exercised,
4. Originality required,
6. Responsibility,
7. Experience and,
8. Knowledge required
The following five steps are generally involved in the process of job classification.
2. Prepare job grading description for identification of different levels of jobs. Each
grade level must be distinct from the grade level adjacent to it. After establishing the grade
level, each job is assigned to an appropriate grade level on the basis of the complexity of
duties, non-supervisory responsibilities and supervisory responsibilities
3. Select grades and key jobs about 10 to 20 jobs, which include all the major
departments and functions and cover all the grades
4. Grade the key jobs. Key jobs are assigned to an appropriate grade level and their
relationship to each other studied.
5. Classify all the jobs on the basis of grade definitions. All the jobs in the same grade
receive the same wage or range of rate. For instance, menials may be put into one class;
clerks in another; junior officers in a higher class; and the tope executives in the top class.
Gives us the gradation of five classes clerks designed by a title label and different
values of each job on the basis of respective job duties and responsibilities.
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Merits:
3. The grouping of jobs into classifications makes pay determination problems easy to
administer.
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Demerits:
- The job classification method also has some disadvantages. The major demerits of the
method are:
2. It cannot deal with complex jobs which will not fit neatly into one grade.
4. It is difficult to know how much of a job’s rank is influenced by the man on the job.
5. The system is rather rigid and unsuitable for a large organization or for very varied work.
2. Quantitative Methods:
Quantitative methods divide jobs into component parts and require absolute or
relative value judgments about how much of a component part a particular job requires. The
two most popular types of quantitative systems are the point rating and factor comparison
methods.
a) Points Rating:
This is most widely used system of job evaluation. The method evaluates the
compensable factors of each job. It involves a more detailed, quantitative and analytical
approach to the measurement of job work.
Under this method jobs are broke down based on various identifiable factors such as
skill, effort, training, knowledge, hazards, and responsibilities and so on. Thereafter, points
are allocated to each of these factors. Weights are given to factors depending on their
importance to perform the job. Points so allocated to various factors of a job are then
summed. Then, the jobs with similar total of points are placed in similar pay grades. The sum
of points gives an index of the relative significance of the jobs that are rated
This system requires six steps and is usually implemented by a job evaluation
committee or by an individual analysis.
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1. Determine critical factors – The points rating method includes the following job factors for
allocation of points:
a) Safety of other;
b) Equipment of materials;
c) Assisting trainees;
2. Determine the levels of factors – Since, the amount of responsibility or other factors may
vary from job t job, the point rating method rates several levels associated with each factor.
These levels help analysts reward different degrees of responsibility, skill, and other critical
factors.
3. Allocate points to sub-factors - With the factors listed down one side and the levels placed
across the top, the result is a point method matrix. Starting with highest level, the job
evaluation committee subjectively assigns the maximum possible points to each sub-factor.
The allocation allows the committee to give very precise weights to each element of the job.
4. Allocate points to levels – Once the total points for each job element are assigned under
highest level, analysts allocate points across each row to reflect the importance of the
different levels.
5. Develop points manually – Analysts then develop a point manual. Ti contains a written
explanation of each job element. It also defines what is expected for the various levels of
each sub-factor. These information is needed to assign jobs to their appropriate levels.
6. Apply the point system – When the point matrix and manual are ready, the relative value of
each job can be determined. This process is subjective. It requires specialists to compare job
descriptions with the point manual for each sub-factor. The match between the job
description and the point manual statement reveals the level and points for each sub-factor of
every job. The points for each sub-factor are added to find the total number of points for the
job. After the total points for each job are known, the jobs re ranked.
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Merits:
2. Prejudice and human judgment are minimized, i.e. the system cannot be easily
manipulated.
3. Being the systematic method, workers of the organization favors this method.
4. The scales developed in this method can be used for long time.
Demerits:
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4. It is not suitable for managerial jobs wherein the work content is not measurable in
quantitative terms.
This method is a combination of both ranking and point methods in the sense that it
rates jobs by comparing them and makes analysis by breaking jobs into compensable factors.
This system is usually used to evaluate white collar, professional and managerial positions.
The mechanism for evaluating jobs under this method involves the following steps:
1. Determine the compnesible factors – Analysts must first decide which factors are common
and important in a broad range of jobs. The critical factors like responsibility, skill, mental
efforts, physical effort and working conditions are most commonly used. Some organizations
use different factors for managerial, professional, sales, and other types of jobs.
2. Determine key jobs – Key jobs are those that are commonly found throughout the
organization and are common in the employer‟s market. Common jobs re sleeted because it
is easier to discover the market rate for them. Ideally, these benchmark jobs should be
accepted by employee as key jobs and should encompass a wide variety of critical factors to
be evaluated. Typically, 10-25 key jobs are selected by the committee.
3. Allocation present wages for key jobs – The job evaluation committee then allocates a part
of each key job‟s current wage rate to each critical factor. The proportion wage assigned to
each of the different compensable factors depends on the importance of the factor. The base
rate agreed upon by the company.
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4. Place key jobs on a factor comparison chart – Once the wage rates are assigned to the
compensable factors of each key job, this information is transferred to a factor comparison
chart. Key job titles re placed in the factor columns according to the rate of wages assigned to
the job for each critical factor.
5. Evaluate other jobs – The titles of key jobs in each column of the factor comparison chart
serve as benchmarks; other non-key jobs are then evaluated by fitting them in the rate scale
under each factor column.
Merits:
4. The use of limited number of factors (usually five) ensures less chances of
overlapping and over-weighting of factors.
Demerits:
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2. Using the same five factors for evaluating jobs may not always be appropriate
because jobs differ across and within organizations.
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1. Job evaluation being a logical process and objective technique helps in developing
a equitable and consistent wage and salary structure based on the relative worth of jobs in an
organization.
5. In the case new jobs, job evaluation facilitates spotting them into the existing wage
and salary structure.
7. The information generated by job evaluation may also be used for improvement of
selection, transfer and promotion procedures on the basis of comparative job requirements.
8. Job evaluation rates the job, mot the workers. Organizations have large number of
jobs with specializations. It is job evaluation here again which helps in rating all these jobs
and determining the wages and salary and also removing ambiguity in them.
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2. There is a variation between wages fixated through job evaluation and market
forces. Say Kerr and Fisher, the jobs which tend to rate high as compared with the market are
those of junior, nurse and typist, while craft rtes are relatively low. Weaker groups are better
served by an evaluation plan then by the market, the former places the emphasis not on force
but on equity.
3. When job evaluation is applied for the first time in an organization, it creates
doubts in the minds of workers whose jobs are evaluated and trade unions that it may do
away with collective bargaining for fixing wage rates.
4. Job evaluation methods being lacking in scientific basis are often looked upon as
suspicious about the efficacy of methods of job evaluation.
6. Job evaluation is not found suitable for establishing the relative worth of the
managerial jobs which are skill-oriented. But, these skills cannot be measured in quantitative
terms.
7. Given the changes in job contents and work conditions, frequent evaluation of jobs
is essential. This is not always so easy and simple.
8. Job evaluation leads to frequent and substantial changes in wage and salary
structures. This, in turn, creates financial burden on organization.
We have seen that each method of job evaluation is a mixed blessing with advantages
and disadvantages. So to say, no method is completely fool proof. In such case, organization
may try to adopt a job evaluation method blending all merits of different methods of job
evaluation. The following few suggestions may help in conducting a successful job
evaluation programme.
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2. An accurate and comprehensive job analysis, job description and job specification
should be done.
3. The management’s aim in relation to the job evaluation programme should be made
clear to all those concerned. There should not be any hidden agenda.
4. All the relevant internal and external factors should be taken into account before
arriving at the final shape of the programme.
5. The supervisors should have the complete and concrete knowledge of the
programme. They should be in the position to explain the programme to their people and also
how it works.
6. The details of the administration of the plan should be made simple to avoid
employee’s doubts, fears and apprehensions about the plan.
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12. Compare and Adjust Current and Market Wage Rates for Jobs
The choice of compensable factors depends on tradition (as noted, the Equal Pay Act
of 1963 uses four compensable factors: skill, effort, responsibility, and working conditions),
and on strategic and practical considerations.
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For example, if your firm’s competitive advantage is quality, you might substitute
“responsibility for quality” for working conditions, or simply add it as a fifth factor.
Similarly, using “working conditions” makes little practical sense for evaluating executive
jobs.
The employer should carefully define each factor. This is to ensure that the evaluation
committee members will each apply the factors with consistency.
Here we can see one such definition, in this case for the factor job complexity. The
human resource specialist often draws up the definitions.
Factor Definition: What Is Job Complexity? Job complexity generally refers to the
amount of judgment, initiative, ingenuity, and complex data analysis that doing the job
requires. To what extent does the person doing this job confront unfamiliar problems, deal
with complex decisions, and have to exercise discretion?
Having selected compensable factors, the next step is to determine the relative
importance (or weighting) of each factor (for instance, how much more important is “skill”
than “effort”?).
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This is important because for each cluster of jobs some factors are bound to be more
important than others are. Thus, for executive jobs the “mental requirements” factor would
carry far more weight than would “physical requirements.” To assign weights, we assume we
have a total 100 percentage points to allocate for each job. Then (as an illustration), assign
percentage weights of 60% for the factor job complexity, 30% for effort, and 10% for
working conditions.
Next, we want to convert the percentage weights assigned to each compensable factor
into point values for each factor (this is, after all, the point method). It is traditional to assume
we are working with a total of l, 000 points (although one could use some other figure).
This will tell you the maximum number of points for each compensable factor. Doing
so in this case would translate into 1,000 × 0.60 = 600 possible points for job complexity,
1,000 × 0.30 = 300 points for effort, and 1,000 × 0.10 = 100 points for
working conditions.
Next, split each factor into degrees, and define (write degree definitions for) each
degree so that raters may judge the amount or degree of a factor existing in a job.
Thus, for a compensable factor such as “job complexity” you might choose to have
five degrees, ranging from “here the job is routine” to “uses independent judgment.” (Our
definitions for each degree are shown in the previous table under “Job Complexity Degree
Definitions: What to look for in the Job.”)
The number of degrees usually does not exceed five or six, and the actual number
depends mostly on judgment. Thus, if all employees work either in a quiet, air-conditioned
office or in a noisy, hot factory, then two degrees would probably suffice for the factor
“working conditions.” You need not have the same number of degrees for each factor, and
you should limit degrees to the number necessary to distinguish among jobs.
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The evaluation committee must be able to determine the number of points each job is
worth. To do this, the committee must be able to examine each job and (from each factor’s
degree definitions) determine what degree of each compensable factor that job has. For them
to do this, we must first assign points to each degree of each compensable factor.
For example, in our illustration, we have five possible degrees of job complexity, and
the job complexity compensable factor is worth up to 600 points maximum. In our case, we
simply decide that the first degree level of job complexity is worth 120 (or one-fifth of 600)
points, the second degree level is worth 240 points, the third degree level is worth 360 points,
the fourth degree level is worth 480 points, and the fifth degree is worth the maximum 600
points . Do this for each factor
The heart of job evaluation involves determining the amount or degree to which the
job contains the selected compensable factors such as effort, job complexity, and working
conditions.
The team conducting the job evaluation will frequently do so by first reviewing each
job’s job description and job specification. it is through the job analysis that the manager
identifies the job’s duties and responsibilities and writes the job description and job
specification.
Ideally therefore, the job analyst included in the job description and specification
information about the compensable factors (such as job complexity) around which the
employer plans to build its compensation plan.
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Steps 1–7 provide us with the information (for instance, on points and degrees) based
on which we can evaluate the jobs.
The committee has now gathered the job descriptions and job specifications for the
benchmark jobs they will focus on. Then, from their review of each job description and job
specification, the committee determines the degree to which each compensable factor is
present in each job.
Thus for, say, a job of master mechanic, the team might conclude (after studying the
job description and job specification) that the master mechanic’s job deserves the third degree
level of job complexity points, the first degree level of effort, and the first degree level of
working conditions.
Knowing the job complexity, effort, and working conditions degrees for each job, and
knowing the number of points we previously assigned to each degree of each compensable
factor, we can now determine how many job complexity, effort, and working conditions
points each benchmark job should contain.
(We know the degree level for each factor for each job, so we merely check the
corresponding points that we previously assigned to each of these degrees.)
Finally, we add up these degree points for each job to determine each job’s total
number of points. The master mechanic job gets 360 + 60 + 20 = 440 points from the
previous table. This enables us to list a hierarchy of jobs, based upon each job’s points.
We can soon turn to assigning wage rates to each job (step 9). But first, we should
define market-competitive pay plan and wage curve.
What should the pay rate be for each job? Of course, jobs with more points should
command higher pay. The question is what pay rate to use.
Our company’s current, “internal” pay rates? Or pay rates based on what the
“external” market is paying?
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A pay system in which the employer’s actual pay rates are competitive with those in
the relevant labor market.
With a market-competitive pay system, the employer’s actual pay rates are
competitive with those in the relevant labor market, as well as equitable internally.
Put simply, the basic approach is to compare what the employer is currently paying
for each job (“internal pay”) with what the market is paying for the same or similar job
(“external pay”), and then to combine this information to produce a market-competitive pay
system.
wage curve
Shows the relationship between the value of the job and the average wage paid for
this job.
Wage curves play a central role in assigning wage rates to jobs. The wage curve
typically shows the pay rates paid for jobs, relative to the points or rankings assigned to each
job by the job evaluation.
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For example. Note that it shows pay rates for jobs on the vertical axis, and point
values for these jobs along the horizontal axis. The purpose of the wage curve is to show the
relationships between
(1) the value of the job (expressed in points) as determined by one of the job
evaluation methods and
(2) the pay rates for the job. (We’ll see that many employers may combine jobs into
classes or grades.
Here the wage curve would show the relationship between average pay rates for each
grade, and each grade’s average point value.) The pay rates on the wage curve are
traditionally those now paid by the employer.
However, if there is reason to believe the current pay rates are out of step with the
market rates for these jobs, the employer will have to adjust them. One way to do this is to
compare a wage curve that shows the jobs’ current wage rates relative to the jobs’ points,
with a second curve that shows market wage rates relative to points. We do this as follows.
First, to study how each job’s points relates to its current pay rate, we start by drawing
an internal wage curve. Plotting each job’s points and the wage rate the employer is now
paying for each job (or wage rates, if there are several for each job) produces a scatter plot as
in the following left curve
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We now draw a wage curve (on the right) through these plots that shows how point
values relate to current wage rates. We can draw this wage line by just estimating a line that
best fits the plotted points (by minimizing the distances between the plots and the curve). Or
we can use regression, a statistical technique. Using the latter will produce a current/ internal
wage curve that best fits the plotted points
Next, we must compile the information needed to draw an external wage curve for our
jobs, based on what other employers are paying for similar jobs.
Salary survey
A survey aimed at determining prevailing wage rates. A good salary survey provides
specific wage rates for specific jobs. Formal written questionnaire surveys are the most
comprehensive, but telephone surveys and newspaper ads are also sources of information.
Surveys of what others are paying—play a big role in pricing jobs. Employers use
salary surveys in three ways.
First, they use survey data to price benchmark jobs. Benchmark jobs are the anchor
jobs around which they slot their other jobs, based on each job’s relative worth to the firm.
Second, employers typically price 20% or more of their positions directly in the
marketplace (rather than relative to the firm’s benchmark jobs), based on a survey of what
comparable firms are paying for comparable jobs. (Google might do this for jobs like systems
engineer, whose salaries fluctuate widely and often.)
Third, surveys also collect data on benefits like insurance, sick leave, and vacations
for decisions regarding employee benefits.
Salary surveys can be formal or informal. Informal phone or Internet surveys are good
for checking specific issues, such as when a bank wants to confirm the salary at which to
advertise a newly open teller’s job, or whether some banks are really paying tellers an
incentive.
Some large employers can afford to send out their own formal surveys to collect
compensation information from other employers. These ask about things like number of
employees, overtime policies, starting salaries, and paid vacations.
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Private consulting and/or executive recruiting companies like Hay & Associates,
Towers Watson Global Data Services, and Aon/Hewitt (www.aon.com) publish data covering
compensation for top and middle management and members of boards of directors.
Professional organizations like the Society for Human Resource Management and the
Financial Executives Institute publish surveys of compensation practices among members of
their associations.
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For example, the South Florida Sun-Sentinel (and many papers) uses a site called
Careerbuilder.com. It lists just about all the job opportunities listed in the newspaper by
category and, in many instances, their wage rates (www.careerbuilder.com)
The current/internal wage curve from step 9 is helpful. For example showing, as it
does, how a job’s current pay rate compares with its points helps the employer identify jobs
for which pay rates are currently too high or too low, relative to other jobs in the company.
(For example, if a job’s current wage rate is well above the internal wage curve, it suggests
that the present wage rate for that job is inequitably high, given the number of points we’ve
assigned to that job.)
What the current (internal) wage curve does not reveal is whether our pay rates are
too high, too low, or just right relative to what other firms are paying. For this, we need to
draw a market or external wage curve.
To draw the market/external wage curve, we produce a scatter plot and wage curve as
in the following
However, instead of using our firm’s current wage rates, we use market wage rates
(obtained from salary surveys). The market/external wage curve thereby compares our jobs’
points with market pay rates for our jobs
12. Compare and Adjust Current and Market Wage Rates for Jobs
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How different are the market rates other employers are paying for our jobs and the
current rates we are now paying for our jobs? To determine this, we combine both the
current/internal and market/external wage curves on one graph, as in this curve.
The market wage curve might be higher than our current wage curve (suggesting that
our current pay rates may be too low), or below our current wage curve (suggesting that our
current wage rates might be too high). Or perhaps market wage rates are higher for some of
our jobs and lower for others.
For example, we might decide to move our current internal wage curve up (and
thereby give everyone a raise), or down (and thereby perhaps withhold pay increases for
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some time), or adjust the slope of the internal wage curve to increase what we pay for some
jobs and decrease what we pay for others.
In any case, the wage curve we end up with (the orange line in the following curve)
should now be equitable internally (in terms of the point value of each job) and equitable
externally (in terms of what other firms are paying)
Employers typically group similar jobs (in terms of points) into grades for pay
purposes. Then, instead of having to deal with hundreds of job rates, you might only have to
focus on, say, pay rates for 10 or 12 pay grades.
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For example, Serco, a services firm which operates a London, England, light railway
system, set up pay grades after ranking jobs using a system based on knowledge,
management complexity, and the job’s magnitude and impact on the organization.
If the ranking method was used, the grade consists of a specific number of ranks. If
you use the classification system, then your jobs are already categorized into classes (or
grades).
It is standard to establish grades of equal point spread. (In other words, each grade
might include all those jobs falling between 50 and 100 points, 100 and 150 points, 150 and
200 points, etc.) Since each grade is the same width, the main issue involves determining how
many grades to have. There doesn’t seem to be any optimal number, although 10 to 16 grades
for a given job cluster (shop jobs, clerical jobs, etc.) seems to be common. You need more
pay grades if there are, say, 1,000 jobs to be graded than if there are only 100.
Most employers do not pay just one rate for all jobs in a particular pay grade. For
example, GE Medical won’t want to pay all its accounting clerks, from beginners to long
tenure, at the same rate, even though they may all be in the same pay grade.
Instead, employers develop vertical pay (or “rate”) ranges for each of the horizontal
pay grades (or pay classes).
These pay (or rate) ranges often appear as vertical boxes within each grade, showing
minimum, maximum, and midpoint pay rates for that grade, as in the previous wage structure
above. Specialists call this graph a wage structure.
A wage structure above graphically depicts the range of pay rates—in this case, per
hour—paid for each pay grade.) Alternatively, you may depict the pay range for each class or
grade as steps in a following table.
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It easier to attract experienced, higher-paid employees into a pay grade at the top of
the range, since the starting salary for the pay grade’s lowest step may be too low to attract
them. Pay ranges also let companies provide for performance differences between employees
within the same grade or between those with different seniorities.
Compensation experts sometimes use compa ratios. The compa ratio equals an
employee’s pay rate divided by the pay range midpoint for his or her pay grade. A compa
ratio of 1 means the employee is being paid exactly at the pay range midpoint.
If the compa ratio is above 1 then the person’s pay rate exceeds the midpoint pay for
the job. If it is below then the pay rate is less than the midpoint. The compa ratio can help
reveal how many jobs in each pay grade are paid above and below competitive market pay
rates.
To this point, we have focused our job evaluation on a limited number of benchmark
jobs, as is traditional. We now want to add our remaining jobs to the wage structure.
We can do this in two ways. We can evaluate each of the remaining jobs using the
same process we just went through. Or we can simply slot the remaining jobs into the wage
structure where we feel they belong, without formally evaluating and assigning points to
these jobs.
Jobs similar enough to our benchmark jobs we can easily slot into the wage structure.
Jobs we’re not sure about should undergo the same job evaluation process; we assign points
to them and precisely slot them into the wage structure.
Finally, the wage rate the firm is now paying for a particular job may fall well off the
wage curve or well outside the rate range for its grade, as illustrated in this curve.
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This means that the average pay for that job is currently too high or too low, relative
to other jobs in the firm. For underpaid jobs, the solution is clear:
Raise the wages of underpaid employees to the minimum of the rate range for their
pay grade. Current pay rates falling above the rate range are a different story. These are “red
circle,” “flagged,” or “overrates.” There are several ways to cope with this problem.
One is to freeze the rate paid to these employees until general salary increases bring
the other jobs into line.
A second option is to transfer or promote the employees involved to jobs for which
you can legitimately pay them their current pay rates.
The third option is to freeze the rate for 6 months, during which time you try to
transfer or promote the overpaid employees. If you cannot, then cut the rate you pay these
employees to the maximum in the pay range for their pay grade.
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The basic aim is the same: to attract, motivate, and retain good employees. And job
evaluation is about as applicable to managerial and professional jobs (below the top executive
levels) as to production and clerical ones.
There are some big differences though. Managerial jobs tend to stress harder to-
quantify factors like judgment and problem solving more than do production and clerical
jobs.
There is also more emphasis on paying managers and professionals based on their
performance or on what they can do, rather than on static job demands like working
conditions. And one must compete in the marketplace for executives who sometimes have
rock star pay.
So, job evaluation, although still important for management jobs, usually plays a
secondary role to issues like bonuses, incentives, market rates, and benefits.
The traditional wisdom is that company size and performance significantly affect top
managers’ salaries. Yet early studies showed that these explained only about 30% of CEO
pay: “In reality, CEO pay is set by the board taking into account a variety of factors such as
the business strategy, corporate trends, and most importantly where they want to be in a short
and long term.”
Job complexity (span of control, the number of functional divisions over which the
executive has direct responsibility, and management level)
The executive’s human capital (educational level, field of study, work experience),
accounted for about two-thirds of executive compensation variance.
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In practice, CEOs exercise influence over their boards of directors, so their pay
sometimes doesn’t reflect strictly arms-length negotiations.
Many employers do use job evaluation for pricing managerial jobs (at least, below the
top jobs). The basic approach is to classify executive and management positions into grades,
each with a salary range.
As with no managerial jobs, one alternative is to rank the executive and management
positions in relation to each other, then group into classes those of similar value.
However, firms also use the job classification and point methods, with compensable
factors like position scope, complexity, and difficulty. As with any jobs, job analysis, salary
surveys, and the fine-tuning of salary levels around wage curves play roles.
b) Compensating Executives
Compensation for a company’s top executives usually consists of four main elements.
Base pay includes the person’s fixed salary as well as, often, guaranteed bonuses such as
“10% of pay at the end of the fourth fiscal quarter, regardless of whether the company makes
a profit.”
Short-term incentives are usually cash or stock bonuses for achieving short-term
goals, such as year-to-year sales revenue increases.
Long-term incentives aim to encourage the executive to take actions that drive up the
value of the company’s stock and include things like stock options; these generally give the
executive the right to purchase stock at a specific price for a specific period.
Finally, executive benefits and perks include things such as supplemental executive
retirement pension plans. With so many complicated elements, employers must also be alert
to the tax and securities law implications of their executive compensation decisions
Procter & Gamble Co.’s CEO was paid $15.2 million recently, including a base salary
of $1.6 million, a cash-based bonus of $2.4 million, stock options valued at $4.4 million,
stock awards of $6.45 million, plus perks such as air travel.
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Top executive compensation packages can be whoppers. The CEO of Oracle earned
just over $96 million in one recent year, and the CEO of Walt Disney Corporation $37.1
million.91 But overpaid as many critics may think they are, one expert says CEOs with the
highest 20% of compensation produced stock returns 60% greater than those of other firms in
their industries.
Executive compensation emphasizes performance (we will discuss it later) more than
do other employees’ pay plans, since organizational results reflect executives’ contributions
more directly than those of lower-echelon employees.
Indeed, boards are boosting the emphasis on performance-based pay. The big issue
here is identifying the appropriate performance measures. Typical short-term measures
include revenue growth and operating profit margin. Long-term measures include rate of
return above some predetermined base.
However, calling someone a professional doesn’t make him or her one. In addition to
earning at least $455 per week, the person’s main duty must “be the performance of work
requiring advanced knowledge,” and “the advanced knowledge must be customarily acquired
by a prolonged course of specialized intellectual instruction.”
One company hired a high school graduate as an exempt “product design specialist
II,” earning $62,000 per year. The job required 12 years of relevant experience, but no
particular education. The court ruled the job was non-exempt.
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Compensable factors here tend to focus on problem solving, creativity, job scope, and
technical knowledge and expertise. Firms use the point method and job classification.
In practice, firms rarely rely on just job evaluation for pricing professional jobs.
Factors like creativity (as noted) are hard to measure, and non-pay issues often influence
professionals’ job decisions.
For example, a few years ago Google raised its employees’ salaries by 10% in the
face of defections by even their highest-paid professionals, such as the head of its Chrome OS
team, to Facebook.
Many of these Google professionals, although well paid by most standards, still felt
underpaid. Some moved to jobs they hoped would have more challenges. Others may have
sought younger firms with new stock options.
Most employers therefore emphasize a market-pricing approach for these jobs. They
price professional jobs in the marketplace as best they can, to establish the values for
benchmark jobs.
Then they slot these benchmark jobs and their other professional jobs into a salary
structure. Each professional discipline (such as engineer) usually ends up having four to six
grade levels, each with a broad salary range. This helps employers remain competitive when
bidding for professionals who literally have global employment possibilities.
According to competency based pay, an employee is paid for the skills and knowledge
he possesses and not according to the job or position he is currently holding. Competency
based pay structure motivates employees as the employee feels he is being paid for the worth
he/she has. The entire structure of the company revolves around this then. The motivated
employees rise and get promoted. The employees are not paid by the virtue of their position
but competency, hence competency based pay.
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employees by better compensation and benefits for the skills, knowledge and behaviors
important for personal performance and organizational success and not just for the activities
they perform.
Competency based pay encourages better performance and facilitates lateral career
development. It is suitable in organizations where there is an over-emphasis on outputs, fit
with a performance appraisal is required, cultural change towards greater flexibility is sought.
A compensation based on an employee's performance is also appreciated by an employee.
There are many pros of competency based pay. Some of its advantages are:
2. Since the employees get rewarded for something they feel they deserve, they become
loyal to the company
3. Competency based pay helps push employees beyond their comfort zone as they feel
they can earn more based on their competencies
4. Subordinates can also earn more as compared to seniors based on their competency
levels
On the contrary to the benefits, there are certain cons for competency based pay.
Some disadvantages are:
1. Sometimes competition within the organization can lead to a disjoint in a team, which
affects overall output
2. In some cases, competency based pay can lead to favouritism towards a particular
employee
Hence, this concludes the definition of Competency Based Pay along with its overview.
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# Broad Banding
Broad banding is defined as a method for evaluation and construction of job grading
structure or typical salary band of an organization that falls between by spot salaries against
numerous job grades or bands, Broad banding is to establish what is required to pay for a
specific positions and incumbents within the existing positions.
Broad banding is the expression useful when an organization with extremely wide
salary bands, much more surrounding compared against the traditional salary structures.
While a typical salary band has around 40 percent variation in compensation between its
minimum and maximum, for broad banding this would characteristically have about 100
percent difference
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For example, organizations that had eight levels of management could eliminate four
levels, widen the salary ranges of the remaining four levels, and simply slot each manager
into one of those ranges.
With broad banding, a manager can more easily encourage his/her employees to
broaden their skills and abilities. This is valuable to organizations because employees with
broad skills and abilities are critical for the success in a total quality/continuous improvement
environment. In contrast, the jobs in traditional organizations are narrow and specialized. In
order for employees to advance in pay and responsibility, they have to further develop their
specialized skill. Thus a bias exists against the broadening of skills.
1. It Streamlines hierarchy structure within the organization, this helps during a change
in the organizational structure
2. It promotes and facilitates Internal Movement within the organization and is
considered to put forward other attributes of a position, other than the pay grade
which is already disclosed
3. Gives more transparency and added trust in management
Cafeteria-style or flexible compensation is based on the idea that only the individual
employee knows what package of rewards would best suit personal needs.
Employees choose their own "blend" of rewards which may be both more satisfying
and less expensive. As such, employees who hate risk could opt for more base pay and less
incentive pay. Tradeoffs between pay and benefits could also be selected.
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For example, the best selection for an employee reaching retirement might be to make
contributions to his or her 401(k) plan, while an employee with a large family may be better
suited to a health plan that has broad coverage.
Employees must estimate how much money they are going to contribute to their
cafeteria plan before the tax year begins. The elected amount of money is divided by the
number of payroll periods and deducted from each paycheck for the duration of the plan;
allocated money not spent by the employee is forfeited.
For instance, if John allocates $2,000 for medical expenses but only spends $1,500, he
forfeits $500. Employees that exceed their allocated spending amount, pay a partial premium
to their employer. For example, if an Emma spends $1,000 over her allocated contribution,
she pays a portion of that amount herself.
The individualized setup of cafeteria plans makes them more complex and time-
consuming to administer. Employers must maintain constant communication with each
employee about changes in the cost of benefits, their coverage and their use of benefits.
Employees changing circumstances may result in continual administration. This can partly be
rectified by only allowing staff to change their benefits periodically.
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For example, a company might only allow employees to change their cafeteria plan
benefits once a year. If an employee uses the full benefit of their plan and leaves the company
before they have paid their yearly contribution, the employer incurs a loss.
# Wage Differentials
i. Occupational Differentials
(b) To provide an incentive to young person to incur the costs of training and
education and encourage workers to develop skills in anticipation of higher earnings in
future.
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(c) To perform a social function by way of determining the social status of workers. In
countries adopting a course of planned economic development, skill differentials play an
important role in manpower and employment programs, for they considerably help in
bringing about an adequate supply of labour with skills corresponding to the requirements of
product plans.
Inter-firm differentials reflect the relative wage levels of workers in different plants in
the same area and occupation. The main causes of inter firm wage differentials are:
Such differentials arise when workers in the same industry and the same occupational
group, but living in different geographical areas, are paid different wages. Regional wage
differentials may be conceived in two senses. In the first sense, they are merely a part of
inter-industry differentials in a particular region.
The industry mix varies from one area to another, and for this reason alone, the
general average of wages would be expected to vary. In the second sense, they may represent
real geographical differentials, resulting in the payment of different rates for the same type of
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work. In both cases, regional differentials affect the supply of manpower for various plants in
different regions.
Such differentials are the result of living and working conditions, such as
unsatisfactory or irksome climate, isolation, sub-standard housing, disparities in the cost of
living and the availability of manpower. In some cases, regional differentials are also used to
encourage planned mobility of labour.
These differentials arise when workers in the same occupation and the same area but
in different industries are paid different wages. Inter-industry differentials reflect skill
differentials. The industries paying higher wages have mostly been industries with a large
number of skilled workers, while those paying less, have been industries with a large
proportion of unskilled and semi-skilled workers.
Other factors influencing inter-industry differentials are the extent of unionization, the
structure of product markets, the ability to pay, labour-capital ratio, and the stage of
development of an industry.
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The Basic component is the primary component and the core of the salary structure.
It is usually the largest component of the CTC making up for 40-45% of the total CTC. The
basic plays an important role in defining the salary as other components like Provident Fund,
Gratuity and ESIC are dependent on it.
Dearness Allowance (DA) was introduced as part of the salary as a means to reduce
the burden of inflation on salaried employees. This amount is usually set to about 5% of the
total CTC and like the Basic component it also has an effect on PF, ESIC etc.
You should keep the following in mind while setting the amounts for Basic and DA:
1. If it’s too high, it will increase the tax liability of the employee since this component
is fully taxable. It also affects the liability of the employer since higher contributions
would be required for PF, ESIC etc.
2. If it’s too low, then you may not be able to meet the minimum wage norms set by the
respective state government. Since minimum wages are updated regularly, you would
run the risk of falling below the recommended wage limit.
The House Rent Allowance, as the name suggests is a component that employees can
leverage if they are living in rented accommodations. The amount that you can claim as tax
deduction under HRA cannot be more than 50% of your basic in a metro or 40% of your
basic in a non-metro. Hence, depending on where your workplace is located, this salary
component will usually be set at 40% or 50% of the basic salary.
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Usually by the end of the financial year employees need to submit their tax
saving documents with their concern HR. Resigned Employee : At the time of Exit
employee should ensure to provide their actual tax saving proofs to concern HR
before the FnF settlement gets finalised or else excess tax will be recovered from the
settlement amount.
Leave travel allowance (LTA) remunerates employees for their travel within the
country. This component is widely used by employers due to the tax benefits associated with
it. An employee can claim tax benefits for the fare expenses paid for his/her family when
they take a holiday. However, there are restrictions to what you can claim as tax benefits:
1. Only fare expenses are covered: Only the travel fare expenses can be claimed. Stay
and food on your trip aren’t covered.
2. Travel must be within India: If you travel to a foreign country, the expenses aren’t
tax deductible. Only travel within the country is covered.
3. What counts as family: Immediate family that are mainly dependant on the
employee are covered under LTA.
Usually by the end of the financial year employees need to submit their tax
saving documents with their concern HR.
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4) Conveyance Allowance
5) Medical Allowance
This component is paid out towards tuition fees of employees’ children and is tax
deductible up to Rs. 100 every month for a maximum of two children. Hence, this amount is
usually set to not more than Rs. 2,400 a year for an employee.
Provide the count of children to your concern HR, for availing tax benefit on
Education Allowance.
Usually by 15th January’ 2019 employees need to submit their tax saving
documents with their concern HR.
Resigned Employee : At the time of Exit employee should ensure to provide their
actual tax saving proofs to concern HR before the FnF settlement gets finalised or else excess
tax will be recovered from the settlement amount.
7) Special Allowance
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paid out. This component is fully taxable and is also taken into account for the calculation of
Provident Fund.
Deductions
Deductions are elements of the salary that are part of the CTC but are deducted from
the in-hand salary that employees receive. Let’s take a deeper look at some of the most
common salary deductions and what they mean.
1) Provident Fund
Deductions towards ESIC are mandatory for employees whose gross salary is not
more than Rs. 21,000. It is only applicable in companies where there are 20 or more
employees within the Rs.21,000 gross salary bracket. Employees have to make a
contribution of 1.75% of the gross salary and employers have to make a contribution of
4.75% of the gross salary.
3) Professional Tax
The amount of profession Tax that is deducted varies from state to state where they
are applicable.
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The contribution amount varies from state to state and is relatively small. The
employer and the employee both make contributions and the employer pays approximately
twice the employee contribution. The payments are made semi-annually in the months of
June and December.
Like Professional Tax, Labour Welfare Fund contributions also vary from state to
state where they are applicable.
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child for up to
2 children
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Deductions, when applied to the CTC give you the actual take-home salary that an
employee gets. Here are some of the most common deductions:
Professional
Varies from state to state All employees of applicable states
Tax
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So what’s the best way to draft salary structures? To answer this, we’ve put together
a table of the common components that make up a salary. We’ve also added recommended
amounts to each component that should assist you in drafting an ideal salary structure.
Component Recommendation
DA 5% of CTC
֍֍֍֍֍
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