Professional Documents
Culture Documents
What is Segmentation?
For Kotler and Armstrong, the authors of Principles of
Marketing, segmentation is acknowledging that you can’t serve all
clients with the same level of satisfaction. This way, in order to provide
the greatest satisfaction possible, it’s necessary to define a “Target
Market”.
So, a Target Market “consists of a set of buyers who have common needs
and/or characteristics to those that the company or organization
decides to serve”. And this precisely points to advertising on Facebook,
which offers detailed segmentation through personalized
announcements.
What is Positioning?
According to Philip Kotler, Positioning is making your target audience
know exactly how you differ from your competitors. “For example, in
Starbucks case, you will see that not only do they ensure that the coffee is
fresh and that the product has what it takes, but also that they add so much
more”.
So, as the author points out with the Starbucks example, “Their position is
giving a better coffee, more varieties to choose from and a completely
pleasant experience in a place where you’ll enjoy having a coffee”.