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INTRODUCTION OF
MARKETING
IS
T
A
H
N
I
W
T
E
K
R
MA G?
How
would
y
ou
defin
mark e
eting
?
What is Marketing?
Dr. Philip Kotler
Marketing is a social and managerial process by which
individuals and groups obtain what they need and
want through creating and exchanging products and
value with others
AMA
Marketing is an organizational function and a set of
processes for creating, communicating and
delivering value to customers and for managing
customers relationship in ways that benefit the
organization and its stakeholder
What is Marketing?
Key Point:
Organizational Function.
Creating, Communicating & Delivering
Value.
Customers/Customers Relationship.
Benefit The Organization &
Stakeholders.
Importance of Marketing
Marketing Mix
4Ps
Product
Place
Price
Promotion
As time goes by
MARKETING MIX with 7Ps
1.Product
2.Place
3.Price
4.Promotion
5.People
6.Process
7.Physical Evidence