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Devry ENGL 216 Final Exam Latest
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Question 3.3. (TCO 1) Most paragraphs in a technical document should have no more than _____ lines of
text. (Points : 5)
five
10
15
20
Question 4.4. (TCO 2) Formal definitions include all of the following except (Points : 5)
first-person references.
Question 6.6. (TCO 3) The three Cs in the 3C strategy for persuasive writing are (Points : 5)
Question 7.7. (TCO 3) When writing a bad-news message, it’s best to (Points : 5)
telling the audience what you are going to tell them, then telling them, then telling them what you told
them.
Question 9.9. (TCO 5) All of the following are ways to help reduce nervousness when giving a presentation,
except (Points : 5)
avoid casual banter with the audience before the presentation begins.
Question 10.10. (TCO 6) When you paraphrase information you found from an outside source, (Points : 5)
it’s good practice to cite the source in-text but it is not required.
you must provide a citation both in-text and on the reference page.
Question 11.11. (TCO 4) In an informal report, which of the following statements is correct? (Points : 5)
Illustrations are usually attached rather than included within the report.
Question 12.12. (TCO 6) Which of the following is NOT one of the main principles in organizing formal
documents? (Points : 5)
Question 14.14. (TCO 6) Which of the following statements is true regarding proposals? (Points : 5)
Unlike formal reports, proposals are typically not designed to be read by decision makers.
Question 15.15. (TCO 6) The three types or sections of information typically found in formal solicited sales
proposals are (Points : 5)
Page 2
Question 1.1. (TCO 7) Which of the following is true about a content chunk on a web page? (Points : 5)
The goal of chunking is to write content that is more readable and likely to be read.
Question 2.2. (TCO 7) Which of the following is part of the typical website interface? (Points : 5)
Header
Navigation
Contextual clues
Question 3.3. (TCO 8) Which if the following is NOT a collaborative method of writing? (Points : 5)
Synthesis
Narration
Sequence
Question 4.4. (TCO 8) Which of the following is NOT recommended for a productive meeting? (Points : 5)
Question 5.5. (TCO 4) Which of the following is an example of sexist language? (Points : 5)
You are a consultant for Con-Glom Inc., an industrial equipment manufacturing firm. A coalition of
concerned scientists and environmental groups has issued a report on global warming, the theory that the
recent gradual heating of the earth’s atmosphere is a result of human and industrial activity. The scientists
point to several climate change risks: rising ocean levels, erosion of shorelines, disruption of agriculture, and
loss of animal habitat. The coalition’s report suggests that Con-Glom and other large corporations are using
loopholes to avoid complying with federal emissions standards because they are more concerned with
profits and jobs than environmental preservation.
In response to the report and the public outcry it produces, Con-Glom faces a decision about whether or not
to install filtering systems at its plants. The filtering systems are expensive to purchase and install (about
$75,000 per site), and their use would initially decrease the productivity of Con-Glom’s manufacturing
plants at a time when the company already faces serious financial problems.Nevertheless, the company is
seriously considering installing the filtering systems and publicizing its action as a means of countering the
negative publicity generated by the report.
However, the decision is likely to be unpopular among employees and their families. The cost of the filtering
systems and the loss of manufacturing output would force Con-Glom to scale back production by 5% and
close one of its eleven production facilities. If the filtering systems are installed at ten facilities, the company
will be forced to close its oldest and least efficient manufacturing plant, located in Greenwich, Illinois. This
action would put 1,400 employees out of work, in an area already suffering from high unemployment.
Alternatively, the company could install the filtering systems at only five of its plants. In this case, the
Greenwich, Illinois plant would not need to be closed, but production would still need to be scaled back and
700 employees would be laid off.
Directions:
The company’s CEO, William B. Friedman, has asked you to assess the situation facing the company and
suggest a solution to the problem. Write a memo to Mr. Friedman in which you discuss your solution. A
secondary audience might be the members of his Management Committee.
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