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Replace Drives to Expand Storage Capacity

When using certain RAID types, you can expand the storage capacity of a storage
pool by replacing old drives with ones of larger size. This article provides
important information regarding the expansion process, as well as an example of how
to replace existing drives in order to expand storage capacity.
Note:

The procedure described in this article applies to the following RAID types
only: SHR, RAID 1, RAID 5, RAID 6, RAID 10, RAID F1.
SHR (Synology Hybrid RAID) is available on specific models only. For more
information, please visit Synology website.
RAID F1 is available on specific models only. For more information, please
visit Synology website.
If your storage pool supports Data Scrubbing, we recommend that you perform
Data Scrubbing to check whether your volume and storage pool are normal before
replacing drives.
We recommend using drives in the Synology Products Compatibility List to
prevent any issues. Using incompatible drives may lower the system performance or
even cause data loss on your Synology NAS.

If you plan on replacing multiple drives, you must be careful to replace drives
one-by-one. After replacing one drive, you must repair the storage pool before
replacing the next one. For the following RAID types, storage pool capacity will
expand once all drives have been replaced: RAID 1, RAID 5, RAID 6, RAID 10, RAID
F1.
Before You Start

Before replacing a drive, please see the following notes:

Data backup: Although the expansion process will not delete any existing data,
we strongly recommend backing up your data before proceeding.
Storage Pool Status: Before beginning, make sure the status of your storage
pool is Normal. If not, you must first repair it.
Is data still accessible during expansion? Data on your system will be
available while expanding storage pools; although the system may suspend
connections temporarily when first starting the process.
Using 3 TB or larger drives: To expand a storage pool with 3 TB or larger
drives, make sure your storage pool was created using DSM 3.0 or later.

SHR (Synology Hybrid RAID)

Because SHR storage pools optimize storage capacity based on the number and size of
installed drives, please follow the following guidelines in order to properly
expand capacity:

If the capacity of all existing drives is equal, you must replace at least two
drives with larger ones in order to expand storage capacity. For example, if your
SHR storage pool consists of three 2 TB drives, then you must replace at least two
drives in order to expand storage pool capacity.
If the capacity of existing drives is different, then the new, replacement
drives must be equal to or larger than the largest existing drive. In addition, you
must replace smaller drives first in order to optimize capacity usage. For example,
if your SHR storage pool consists of three drives that are 4 TB, 3 TB, and 2 TB,
respectively, then your new, replacement drives must be at least 4 TB. In addition,
you should replace the 3 TB or 2 TB drives first.

RAID 5 / RAID 6 / RAID 10 / RAID F1

When replacing drives of RAID 5 / RAID 6 / RAID 10 / RAID F1 storage pools, the
smallest drive should always be replaced first in order to maximize drive usage.
The storage capacity of each RAID type is as follows:

RAID 5: (number of drives – 1) x (smallest drive size)

RAID 6: (number of drives – 2) x (smallest drive size)
RAID 10: (number of drives / 2) x (smallest drive size)
RAID F1: (number of drives – 1) x (smallest drive size)

For example, if your RAID 5 storage pool contains three drives that are 4 TB, 3 TB,
and 2 TB, respectively, the available capacity of your storage pool will be 4 TB.
If you replace the 4 TB drive or the 3 TB drive, the capacity of the storage pool
will not change. To increase the capacity of your storage pool, the 2 TB drive must
be replaced first.
Replace Drive to Expand Storage Capacity

In the steps below, we will provide an example of replacing the drives of an SHR
storage pool.
To replace drives:

Launch Storage Manager.

Go to Storage Pool to see which existing drive is the smallest.
Power off your Synology NAS. (Skip this step if your Synology NAS supports hot-
swapping.)
Remove the smallest of the member drives and install a new, larger drive.
Note: To avoid harming yourself or damaging your Synology NAS, please follow
the drive installation instructions found in the Hardware Installation Guide for
your Synology product.
Power on your Synology NAS.
Launch Storage Manager again.
Go to HDD/SSD to make sure the new drive is recognized.
The status of your storage pool should be Degraded. Select the storage pool,
click Repair from the Action drop-down menu.
Select the replacement drive to add to the storage pool. Then follow the steps
of the wizard to finish.
Repeat the above process until all desired drives have been replaced with
larger ones.

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CustomerL2/L3 Resolution:

Follow these steps to fix the issue

1. Confirm VMware isn't booting by logging into drac and using the virtual console.

2. Document any error(s) displayed.

3. Power the server off/on.

a. If VMware loads, make sure the VM is up and there is no corruption

(run oncheck on all DB's).

b. If VMware fails to load, document any error(s) displayed.

4. If VMware won't load due to a corrupt file and/or volume, contact

SHC_INF_RETAIL_SERVER_ARCH to reinstall VMware on the host.

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SurveiL2/L3 Resolution:

Follow these steps to fix the issue

1. Confirm VMware isn't booting by logging into drac and using the virtual console.

2. Document any error(s) displayed.

3. Power the server off/on.

a. If VMware loads, make sure the VM is up and there is no corruption

(run oncheck on all DB's).

b. If VMware fails to load, document any error(s) displayed.

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SHC_INF_RETAIL_SERVER_ARCH to reinstall VMware on the host.

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