INVESTING IN

HOW DIGITAL TRANSFORMATION IS EXPECTED TO IMPACT BOTTOM LINE WHAT IT LEADERS CAN DO TO SUPPORT DIGITAL
With most businesses increasing their TRANSFORMATION INITIATIVES
Executives’ predictions about the impact of digital strategy on
investments in digital transformation, annual profitability over the next three years Global survey of senior IT executives
it can be more than a little daunting
knowing where to start given the number
of solutions and technologies to choose

TRANSFORMATION
Increase familiarity with emerging technologies
from. This infographic explores the most
common and emerging technology 46%
investments and how leaders are Decrease
significantly
Decrease
somewhat
No real
change
Increase
somewhat
Increase
significantly
Don’t
know
approaching transformation
1% 4% 19% 43% 31% 2% Automate procurement and acquisition process

DXC Technology/Economist Intelligence Unit 2019 29%

Collaborate more with external-facing teams

TOP TECHNOLOGY INVESTMENTS FOR 2019 MOST IMPORTANT FUTURE TECHNOLOGIES
Digital transformation survey of IT leaders from global enterprises Percentage of executives from global organisations who expect the following technologies and practices to 29%
play a significant role in digital strategy three years from now

53
of IT leaders from global enterprises report
having 800 or more applications in use, with Source more innovative suppliers
% 43 per cent having 1,000 or more
29%
Mulesoft 2019 Security Blockchain

57% 34% Embed IT staff in divisions

Big data/ Collaboration
analytics tools
55% 35% 25%

59
find it difficult to introduce new applications
or technologies or make changes to existing
% applications Process
Align new hires with digital transformation needs
37% automation
Mulesoft 2019
Internet 20%
of things
49%

Outsource IT services and support

Internet 17%
37%

93
Multi-cloud of things
say improved customer-facing technology is strategy

% critical for their company to compete 41% BMC/Economist Intelligence Unit 2018

Salesforce 2018

Artificial intelligence Predictive

SHORT OR LONG-TERM RETURNS?
/ machine-learning 37%
36% analytics How companies view the return on investment from digital transformation

INVESTMENT IN DIGITAL TECHNOLOGIES Returns are more long term and strategic
than based on short-term results
How global organisations expect to invest in digital technologies next year Blockchain 61%
30%
38% Applications
Streaming modernisation
29%
1% big data

12% Decrease
Increase
21 per cent 16% Microservices 25%
or more Remain
Cloud
the same
25% 43% computing
Virtual/augmented reality
29%
Increase 11 to 24%
20 per cent
43% API monetisation
23% 45% 39%
Increase up
Business as a platform 22% 21%
to 10 per cent Artificial intelligence/ Returns must be
machine-learning immediate and
Bots / automation measurable in
the short term
Voice recognition
*Percentages may not add up
to 100% due to rounding BMC/Economist Intelligence Unit 2018 Mulesoft 2019 DXC Technology/Economist Intelligence Unit 2019 Masergy 2019