Dear Hari Shankar Choubey,

Dear Candidate,
This is Pallavi from Advantmed India LLP,This is in regards with an excellent
job opportunity for VOIP Engineer @ Ahmedabad/Pune.
"Advantmed is a health information management company committed to improving
the health of our healthcare system. Based in Southern California, Advantmed is a
national provider of integrated products and services that help clients capture,
organize, and analyze financial and clinical data to better understand their member
populations and improve the quality of care provided while optimizing risk-adjusted
revenue. We partner with managed care organizations striving to optimize their
revenue and quality outcomes by providing full transparency of their data through
cloud-based analytics and ELEVATE!, our data-driven intervention platform, allows
clients to act swiftly and maximize clinical and financial results"
Website
http://www.advantmed.com

Headquarters
Santa Ana, CA

Year Founded
2005

Size
We are currently 1800+ employees globally and 900+ in India.

Job Details:

Role VOIP Engineer

Total Years Exp: 4+ Years
Job Location Ahmadabad/Pune
Evaluate work and ensure compliance to all infrastructure standards and polices
for various supplier proposed solutions.
Analyse customer requirement for advance service products coordinate with
business firms and develop appropriate
voice solutions for customers.
Collaborate with internal staff and supplier and develop product integration
strategies.
Design RFPs for project requirement, coordinate with vendors and evaluate bids
to recommend appropriate product for select network.
Perform analysis on trunk utility and optimize IP and PBX Communication server
for capacity building.
Coordinate with vendors, analyse appropriate product offering and develop new
products and services for network.
Assist management with all high priority projects and prepare technical
presentations.
Perform troubleshoot on all voice services for all LAN and WAN hardware modules
and configure appropriate communication media modules.
Monitor all customer inquiries and ensure appropriate resolution of same.
Plan network capacity for network and perform troubleshoot on existing network.
Analyse all security problems on network and develop new technologies to cater
it.
Provide troubleshooting & Respond to requests for technical assistance in
person, via phone, electronically
Diagnose and resolve technical hardware and software issues on server
Research questions using available information resources & inform of recurring
problems
Advise user on appropriate action
Follow standard VoIP Policy
 Identify and escalate situations requiring urgent attention
Track and route problems and requests and document resolutions
Prepare activity reports of his daily work
During open source problem escalations, act as a liaison between users and Tier
2 support.
Uptime monitoring of open source systems internally.
Available 24X7 during downtime

Skill Set
Should have min Minimum 4+ years experience on Managing VoIP Infrastructure &
Linux servers in enterprise environment
Familiarity wih Hardware, Installation & toubleshooting. Also OpenSource &
Windows Technology require,
Server Daily Task and troubleshooting with opetaion taks
Driving, Computer skills, Communication Skills, Co-operative to facility, Team
player
Hands-on experience of Asterisk based Clustered Dialer server (Queue Metrics,
Asternic, Go-auto Dialer and Hosted dialer).
Installation, configuration and management of VoIP and Dialer server,3CX Phone
System.
Good Understanding of SIP / IAX / VoIP Services
Hands-on Experience on FreePBX / FreeSwitch
Should have understanding of Call Center Environment
Experience in Creating & Modifying IVR/Queue/RG/Trunk based on Campaign
requirement
Basic understanding of networking protocols, QoS etc.
Takes ownership of assigned tasks: motivated to improve system design,
performance, and overall user experience.
Good knowledge and experience of backup and restoration of critical application
and data in Telephony system environment.
Good understanding of different call routing in VoIP Server, real-time
troubleshooting of inbound and outbound call routing.
Good knowledge of FTP and TFTP boot server. Configuration and management of
various types of IP phones.
Good knowledge of MySQL
Experience in bash scripting
Experience in IPtables and fail2ban to protect the server from unauthenticated
access.
Knowledge of SIP and IAX2 based trunk configuration, outbound and inbound route
configuration. Internal PBX connection.
Good knowledge on VMware ESX or ESXi server
Good knowledge in Configuration and administration of LAMP
Good to have knowledge on High Availability , Quemetrics and Asternic for
reporting.
Shold have good Troubleshooting skills
Experience in monitoring tools and working experience in SD Ticketing system"
Education Any Graduate, A technical degree in an IT related field or
equivalent work experience, Microsoft Certificate if any will good, course is
require, English communication require

If you would like to pursue this position, please reply to this e-mail and
attach a copy of your updated resume in word format, elaborating your projects in
tune with the requirement along with the following details:

Current CTC:
Expected CTC:
Notice Period:
Total Experience:
Relevant Experience in :
 Current Location:
Comfortable for sift (Y/N) :
Should you have any questions, please feel free to contact
(7573974304/Pallavi.rana@advantmed.com) me between Mondays to Fridays 11:00 am -
08:00PM. I will be glad to assist you.
Have a great day!!

Pallavi Rana
7573974304
Pallavi.rana@advantmed.com