I have been a user of apple products for a long time, I currently own iPhone, Apple
Watch, iPad and MacBook
In all the companies I worked for(over 10 years), I supported Apple products, precisely because I have Apple products and advanced knowledge in the system.
Experience in installation and configuration of equipment of T.I. including:
Desktops, Laptops, Printers, Tablets and Smartphones; Skills to diagnose and troubleshoot Windows, Linux, Apple OSX, MacOS, IOS, Android and Network Infrastructure, observing the Level of Contracted Service (SLA); Knowledge and practice of ITIL framework v3 (Foundation, Practitioner, RCV, PPO, OSA and SOA); Knowledge and practice of ISO/IEC 20000 (Foundation);
RCV - ITIL® Release, Control and Validation
PPO - ITIL® Planning, Protection and Optimization OSA - ITIL® Operational Support and Analysis SOA - ITIL® Service Offerings and Agreements
Familiarity with Excel VBA advanced and Dashboarding
Experience with social media sites in sales of used things Developed applications for mobile phones with android system when i worked in TAP4 Experience in database (MySQL and SQLite) in 30 projects in development of systems using Java and Android for clients: Samsung, Philco, Fieam, Revista Coquetel, Editora Abril (Você / SA), Channel Off, PMI, Globo Sat and others. Experience in Geoprocessing in the project for bus station for the city of Manaus: including bus stops on the app map
iOS 5,6,8,9,10 e 11
macOS High Sierra
OS X Mavericks OS X Mountain Lion Mac OS X Snow Leopard Mac OS X Tiger Mac OS X Jaguar