Curriculum Vitae

Name: Thomaz Stepheson de Souza Gomes E-mail: thomazsouzagomes@gmail.com

Address: 4 Crosses Court Spring Lane, Blackpool, Cork Phone: +353 83 058-0767
Date of birth: 12/07/1982 https://www.linkedin.com/in/thomazsouzagomes/

IT Professional with 13 years of experience as a Network Engineer and Support Specialist. Competent, responsible, dynamic and
hard working.I am looking for opportunities to work in a DevOps (web, desktop, mobile and projects with embedded devices).I am
familiar with many technologies used nowadays and focused on professional growth and continunous improvement.

I graduated in Data Processing from the University of the State of Amazonas - UEA, one of the most popular universities in the north
of Brazil. I also studied for 4 years, Computer Engineering at the same University (UEA), I have one year remaining to complete my
studies. I decided to take time off to improve my English.

I have Knowledge and practice of ITIL framework v3 (Foundation, Practitioner, RCV, PPO, OSA, SOA), ISO/IEC 20000 (Foundation)
and CobiT v5 (Foundation).

I have my birth certificate, certificate and history of the university graduate course (Data Processing) translated (Apostille stamp)
and available upon request.

I studied English in Griffith College in Cork from February 2018 until May 2019.

Work Experience

 IT Coordinator - Eletrobras: Energy Company, a Brazilian Federal Company located in all Brazilian States
October 2014 until February 2018 - Manaus and Amazonas, Brazil

Coordinate the team of analysts in the attendance of requests for services and resolution of incidents in the area of
network infrastructure and servers for internal and external clients;
Document and review company processes.
Plan and deploy new solutions for the optimization of the service provided to customers using the following resources:

- Knowledge and practice of CobiT v5 (Foundation)

- Mikrotik / Cisco / Brocade Routers.
- Linux / Windows Servers.
- Zabbix / Cacte network monitoring service.
- Zimbra / Outlook email service.
- XenServer / VMWare virtualization service.
- PaloAlto / Pfsense firewall service.

My manager: https://www.linkedin.com/in/harold-maia-macambira-22903822

 Software Development Specialist – Tap4 Mobil “www.tap4mobile.com.br”

January 2011 until December 2013 - Manaus and Amazon Region, Brazil

Developer of application and game for smartphones and tablets:

- Developing games for Samsung
- Developing android applications for Philco.
- Participation in 30 projects in development of systems using Java and Android for clients: Samsung, Philco, Fieam, Revista
Coquetel, Editora Abril (Você / SA), Channel Off, PMI, Globo Sat and others.
- Experience in Geoprocessing in the project for bus station for the city of Manaus: including bus stops on the app map.
- IDEs used: Eclipse, Netbeans and Android Studio.
- Code versioning control for Git.

My manager: https://www.linkedin.com/in/mirelpina
  Support Specialist – Jabil Circuit Inc.
January 2006 until January 2008 - Manaus and Amazon Region, Brazil

Specialized in Service Desk (HelpDesk):

- Support in operating systems and hardware
- Support in the Company System, factory floor and company applications
- Administration and Network Structure
- Developing and implementing control systems (Chips, Cell Phones, Notebook, Pen-Drivers)
- Support on the CISCO IP Phone (Models 7910, 7912, 7940, 7941, 7960, 7961) Installation and Configuration
- Support in systems SAP
- Configuration and Knowledge on Cisco Catalyst 4948, Routers and Switches CISCO
- Knowledge and practice of ITIL framework v3 (Foundation, Practitioner, RCV, PPO, OSA and SOA)
- Knowledge and practice of ISO/IEC 20000 (Foundation)

My manager: https://www.linkedin.com/in/ailtonteixeiramb

 Network Analyst - Seventh Regional Air Command (VII COMAR): Armed Forces of Brazil - Aeronautics: Located in the
Amazon Region.
February 2001 until December 2005 - Manaus and Amazon Region, Brazil

Assistance to service requests and incident resolution in the area of network and server infrastructure for internal and
external clients of the Aeronautical Command using the following resources:

- 3Com Routers and Swichts.

- Linux / Windows Servers (Windows Server 2003).
- Outlook E-mail Service (Exchange 2000 Server).

My manager: https://www.linkedin.com/in/elivaldo-anjos-b3530996

International Certification

Mikrotik Certified Network Associate (MTCNA)

Mikrotik Certified Routing Engineer (MTCRE)
Mikrotik Certified Wireless Engineer (MTCWE)
Networking Fundamentals - Certified 2019 (Microsoft Technology Associate) (MTA 98-366)

Languages
Portuguese: Native
English: advanced
Spanish: Advanced
Italian: Intermediary