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I gave one a very appreciative review, and I believe I am a suitable candidate to

work for this company. If you give me the opportunity to show my skills, I'm sure
you will not regret my job.

Experience in installation and configuration of equipment of T.I. including:


Desktops, Laptops, Printers, Tablets and Smartphones;
Skills to diagnose and troubleshoot Windows, Linux, Apple OSX, MacOS, IOS, Android
and Network Infrastructure, observing the Level of Contracted Service (SLA);
Knowledge and practice of ITIL framework v3 (Foundation, Practitioner, RCV, PPO,
OSA and SOA);
Knowledge and practice of ISO/IEC 20000 (Foundation);

RCV - ITIL® Release, Control and Validation


PPO - ITIL® Planning, Protection and Optimization
OSA - ITIL® Operational Support and Analysis
SOA - ITIL® Service Offerings and Agreements

Familiarity with Excel VBA advanced and Dashboarding


Experience with social media sites in sales of used things
Developed applications for mobile phones with android system when i worked in TAP4
Experience in database (MySQL and SQLite) in 30 projects in development of systems
using Java and Android for clients: Samsung, Philco, Fieam, Revista Coquetel,
Editora Abril (Você / SA), Channel Off, PMI, Globo Sat and others.
Experience in Geoprocessing in the project for bus station for the city of Manaus:
including bus stops on the app map

My weak point:
- I need to improve my English, and I'm already doing it with my wife who lives in
Ireland for 11 years and speaks very good English
"I feel uncomfortable until I sort out what's pending."

My strong point:
- I am a person who learns very fast and can play different roles.
- I am dedicated in my activities, I like new challenges.
- I have a good relationship and performance working as a team.

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