Professional Documents
Culture Documents
“Induction Programme” In
1
To,
Mr. D.R. Sharma,
Regional Manager,
Kolkata
Respected Sir,
With reference to the above subject I Kamlendra Singh
Chouhan (B.D.O.) get the training from 8th JUNE to 22nd JUNE
2007 at different branches of Kolkata.
For this I am submitting the report according the
programme of the induction.
Thanking You
With Respect
Kamlendra Singh Chouhan
B.D.O.
2
3
MISSION
4
Crossing Milestone
5
INDUCTION PROGRAMME
What is booking?
When a Transportation Company accept the consignment for transportation on certain
terms & conditions agreed upon by both i.e. Transport Company & Party and document is
issued as an evidence known as CNS than this activity is called Booking.
Forwarding Note is required to attach with the documents for the transportation than the
Consignment will be prepare.
It is the document, which is to be filled up by the Consignor & provided by TCIL. This
document contains the following information:-
1. Consignor’s Name & Address and Registration No.
2. Consignee Bank’s Name & Address and Registration No.
3. Number of packages.
4. Invoice number & Date of Invoice.
5. Description about the goods
6. Value of goods & Weight and Volume of the good
7. C.S.T. &S.T. number.
8. Freight:- Paid/Due/To Pay.
9. Insurance’s Company name & Policy number.
10. Consignor’s Signature & Stamp.
6
Due—where there is contract between the company & Party CNS are normally booked
on to be billed basis.
At the backside of the Forwarding Note there are some terms & conditions are given in
which there is description of some Prohibited Articles.
I had personally checked and verified the Forwarding Notes along with the other
documents like permit forms, way bill, and bill of the goods.
CONSIGNMENT NOTE
Then I go through to the CNS (consignment) that how it is to be entered data in the
system and what are the information is required to fill up it.
What is Consignment?
The Consignment Note is the document issued to the consignor in evidence that the
goods have been received for transportation on specified terms and conditions.
7
5 Record Orange
CNS contains the information about the sender (Consignor) & receiver (Consignee)
with complete address of both the parties.
SEGMENTS, which are of four types
a) FTL: - Full Load (9 Ton & Above)
b) LTL: - Between 1 to 9 Ton.
c) Sundry: - Less than 1 MT.
d) ODC: - where the size of cargo is greater than normal Lorry carried either by
Trailor, Volvo & Others.
MARKING ON GOODS
For Example:-
CNS No Is XXXXXXXXX
No. of Packets 10
Booking Station Kolkata
Delivery Station Udaipur
TCIL – CAL
XXXXXXXXX/10
UDR
8
Date & Day: 11th June, 2007 Monday
LOADIND OF TRUCK
After the booking of the cargo then it is loaded in the lorry. For which there is the
preparation of Challan.
Challan is the document that provided the information about the Consignments that are
being carried in the lorry to a specific destination. This is prepared after loading the truck.
The lorry copy of the consignment note along with the required documents are enclosed
with the challan.
I had personally prepared the challan of the lorry and done all the practical work of the
process of the loading of the lorry.
9
I go through to all the process above like as Kolkata booking branch under the guide ness
of Branch in charge Mr. Yadav Rao.
The extra activity I had done there is party visit. One of the party is Embee International
where I found that party is while satisfied with the company but for some problem would
be created just like late delivery or some problem to more charges.
During the time of party visit mostly parties are satisfied with the company’s services.
Some parties have long-term relationship with TCIL.
I go through to all the process of the booking again according to the schedule.
There the new thing I had done that the loading of the lorry from direct to the consignor’s
industry.
Where after loading the lorry the photo of the driver with the lorry’s front is taken
including number plate of lorry.
At the Howrah branch I had learnt the permit, which are different for the different states.
There are different forms or waybill for the different states in India.
The sales tax forms are essential & integral part of the transportation of goods in
India. Different forms are required by the different states for delivery of goods in the state
or passing of the goods through the state.
10
VAT related: 402: In & Outside Gujarat
403: entry in Gujarat from outside state.
404: By Lorry driver for collecting TP(405)
405: Transit Pass a pass for passing through
Gujarat.
7 Haryana/Chandigarh 38;38/VAT: D3 for any single transaction entry
above Rs. 25000
8 Himachal Pradesh Form No. 26A
9 Jharkhand Government Goods 28A, Permit is required for
passing> or = Rs. 5000
For value< Rs.5000 Permit not required.
10 J&K Purchase order copy (Affidavit)
11 Kerela Form No. 27B
12 Karnataka Form No. 39 for out going
13 Madhya Pradesh ST & CST Number must
Form No. 88 (2 copies) to be filled in by party
(Tax Information Number)
14 Manipur Form No. 35 or Form No. 37
15 Meghalaya Road Permit Number 14
16 Mizoram Form No. 33
Nagaland Form No. 16
17 Orissa Waybill Form No. 32
18 Punjab ST & CST is must
19 Rajas than For outgoing goods Form No. 18C
For incoming goods Form No. 18A
20 Tamilnadu Form No. 20
21 Tripura Form No. 18A
22 Uttar Pradesh Form No. 31 for all items
Form No.32 for government goods,
Defense/Government (Railway Goods UP
permit is compulsory
23 Uttaranchal Form No.31 & 32
Series UMB & UMC from 01-07-2004
24 West Bengal Way Bill Form No.42 for incoming
Form No. 48 for Outgoing
INVOICE
Invoice is the document given by the seller to the purchaser of the goods in which
name & address of the consignee party, contents of the packages, value of the items in the
package, CST & ST numbers etc. are mentioned.
There one to three copies of invoice are required.
11
Branch: TCIL-VRD
In charge: Mr. Rajesh Kumar Gupta
To be done at branch: -
Complete involvement of one day with the entire unloading activities.
Delivery of CNS to the consignee with the internal procedures along with Gate
Pass.
Party visit.
In the branch of VRD I meet to the in charge Mr. Rajesh Kumar Gupta who gives me the
introduction to the staff and than he teaches the work which is to be done at that branch.
At VRD there is the service of booking & Delivery of the goods. The booking
process is same as the other branches. The Delivery is the new thing for me at which
there is the Money Receipt (M.R.) & Gate Pass.
MONEY RECEIPT
When the customer pays the charges of the transportation the M.R. is given to
them as a receipt. Than customer can take the gate pass after that he is permitted to take
out his goods from the go down
Money Receipt is the authorized receipt of the TCIL from which the payment can be
done.
12
After collection of the money the customer copy is given to the customer.
GATE PASS
Gate pass is the permission document for passing the goods from the go down.
After receiving the M.R. customer go for gate pass
Date
Station
Gate pass number
M.R. number
Date of M.R.
M/S name & address who is the receiver of goods
Vehicle or handcraft number
CNS number, Number of packages, method of packing
Consignee’s Signature
Staff Signature
There is also making of gate pass statement for the record in which different other
information is to be noted. This statement contains the gate pass record.
There will be the receiver gives the signature on the backside of CNS, which is
lorry copy, than we have to collect the lorry copy.
After receiving the goods the gate pass is to be collected.
I had personally gone through to all the process of the delivery, with the help of the in
charge.
13
Warehouse Arrangement at VRD
At VRD I had also learnt the arrangement of goods in the go down. The
size of the warehouse is 12154Squre feet.
It is divided into 7 parts; the goods are placed in different partitions. The goods are placed
in these partitions according to the last digit of CNS number.
For Example:
XXXXXXXX1----- partition number 1
XXXXXXXX2----- “ “ 2
XXXXXXXX3----- “ “ 3
XXXXXXXX4----- “ “ 4
XXXXXXXX5----- “ “ 5
XXXXXXXX6----- “ “ 6
XXXXXXXX0----- “ “ 7
By using this placing method it is easy for searching of goods during delivery.
UNLOADING OF LORRY
The unloading activity of the lorry is done by me practically, in this process the
driver of the lorry brings the challan and the consignment copies of the goods, which is
loaded in the lorry.
According to that we can unload the lorry by checking that the goods are in well
conditions and according to the discretion of the CNS.
Than the goods are placed according to their CNS number in the go down.
14
In the booking & delivery process there is same as other branches I personally go
through to all the process for one day. It is practice for me.
In the Transmentship there is in charge Mr. Vedpal Singh. The first step I go through in
the transmentship is the CNS enquiry.
There is the window in the system in which we can enter the prerecorded CNS number
than we can get the information about that consignment.
There are following information would be received:
Number of Packages
Type of packing
Delivery station
Booking station
Weight
Value
Door delivery
Cc attach
Arrival information in which; LHC/TCS number, Challan number, arrival date,
lorry number.
Dispatch information; LHC/TCS number, Challan number, dispatch date, lorry
number.
In the process of transportation of TCIL there are the hiring of lorry of other
owner for transportation. For this there is contract between the lorry owner & TCIL, this
contract is called Lorry Hire Contract.
Information which is to be filled in the LHC is as follows:-
LHC number & Date
Route number
From to Route
Distance & Lorry number
Challan number
Number of packages
Actual weight
Vehicle Particulars
1. Registered at, Body type, Make, Model, Color
2. Chassis number
3. Engine number
4. Fitness validity
15
5. Tax Token number
6. Road Permit number, Valid in States, Date
7. Insured with, Insured Certificate number, Valid to
Owner’s
1. Name
2. Address
3. Phone number
4. PAN Number
5. Financer’s name & Address
Driver
1. Name
2. Address
3. License number, Issued date, Valid up to
4. RTO
Broker
1. Name
2. Address
3. Phone number
4. Broker
5. Loading, Advise number, Date
Hire Particulars
I. Rate/Ton (Rs.)
II. Charged Weight (Kg.)
III. Lorry Hire (Rate Weight)
IV. Gross Hire Rupees
V. Payment details of Advance
Cash (Rs.)
Cheque (Rs.), Cheque number, Bank’s name
Contra (Rs.)
16
Loading Remarks
1. Loaded by
2. Identification number
Undertaking
Some promises taken by the TCIL from Driver/Owner
At the backside of the LHC there are unloading remarks. There are certain terms and
conditions for the owner in the LHC.
There are four copies of LHC of different colors, which are as under:
I had personally fill up the LHC in which I followed up all the rules and then I
had also enter these entries in the system also at AKR branch.
During the process of the lorry hiring & loading of the lorry, we have to check the
documents of the lorry, in this we have to check the following documents:
Chassis number
Engine number
17
R.C. Book
Insurance
Permit/Fitness
Photo
Loading Advise
Driver License & it’s Validity
There is a good space for go down at AKR. Go down is divided into fourteen
numbers in which
1 to 4 Delivery Go down
5 to 9 XPS
10 to 12 Booking Go down
13 to 14 Transmentship]
18
I had go through to all the booking activities at the Behala Branch under the in
charge Mr. Sanjay Kumar.
Loading of the Lorry and making the Consignment note checking & verifying the
documents, Money Receipt making by using the system, I go through all the booking &
Lorry hiring activities practically. And the Party visits to old customers.
1. Jewellery
2. Currency
3. Indian Postal Articles
4. Liquid & Semi Liquid
5. Philately items
6. Pornography
7. Bullion (gold)
8. Drugs & Narcotics (Illegal)
9. Firearms, parts Thereof, Ammunition
10. Precious & Semi Precious items
11. Radioactive material
12. Passport
13. Commodities banned by Law
14. All IATA Restricted Items.
15. Dangerous goods
16. Tender Document
17. Share Certificate
18. Original Mark sheet/Certificate
19. Cash/Signed Blank Cheque
These band commodities items are not be taken for the transportation in TCIL.
EXPORT DEPARTMENT
19
In export division I meet to Mrs. Kanak Kundu who is in charge of export at Kolkata. She
gives me the different knowledge about the export. According to that the following things
I had learnt.
20
D. FOR DFRC SCHEME (DUTY FREE REPLACEMENT
CERTIFICATE)
Coin no, Name of Import Item and Quantity.
E. FOR DBK SCHEME (DUTY DRAW BACK):-
DBK SL. NO. RATE
F. IF UNDER EPCG SCHEME (EXPORT PROMOTION CAPITAL
GOODS):
COPY OF EPCG LEINCE.
G. EF UNDER 100% EOU (EXPORT ORIENTED UNIT) GREEN
CARD HOLDER CERTIFICATE AND VALIDITY DATE
REQUIRE.
H. FOR DRUGS AND MEDICINE ONE NO OBJECTION
CERTIFICATE IS REQUIRE FROM DURG CONTROLL
I. FOR GOOD FRPDUCTS/POULTRY FEED RADIATION
CERTIFICATE IS REQUIREING FROM BHABA ATOMIC
RESEARCH CENTRE. (APEDA Certificate)
21
INDIAN CUSTOM DUTY HAS TO BE PAID IN ADVANCE BEFORE
CLEARANCE OF THE IMPORT GOODS FROM PETRAPOLE.
1. Transportation charges from Petrapole to Kolkata Rs. 3000/- of each truck.
2. Custom duty as per receipt.
3. Unloading and loading charges Rs. 1000/-.
4. Clearing and fording charges Rs. 12000/-
5. Go down rent charge by custom.
22
3. From provisional to finalization as per demand of customs.
4. delpb/dfrc verification charges @ Rs. 500/- each shipping bill
5. DEEC endorsement charges @ Rs. 1000/- each shipping bill.
At Hilli or Mahedipur:
1. C&F Charges @ Rs. 500/- each invoice.
2. DEPB/DFRC finalization charges @ Rs. 2000/- each shipping bill license.
3. DEPB/DFRC/DEEC license @ Rs.5000/- each license
4. From provisional to finalization as per demand of Customs.
5. Trailer and Ten-wheeler permission charges 2 Rs. 500/- each shipping bill.
6. DEPB/DFRC verification charges @ Rs. 1000/- each shipping bill.
7. DEEC endorsement charges @ Rs. 1500/- each shipping bill.
1. Whenever you are sending any material to Kolkata for Export, do not write
regarding detention and arrival time in L.H.C.
2. Pan masala rate can be charges on general rate.
NAME OF PORT:
LAND CUSTOMS:
23
Facilities are same as at Mahedipur.
5.Siliguri Changrabandha
General goods like Wheat, Rice, Dal from Haryana and Punjab are also exported via this
port. Other facilities are same as at Mahedipur.
.
AIR CUSTOMS:
SEA CUSTOMS:
OPERATIONAL PROCEDURE:
Flow of documents:
Collect export documents from exporter.
Send the documents through CAEX by Bluedart courier.
After booking of the consignment fax or email L/C with valid date, Proforma
invoice, export invoice, packing list, Bank details to CAEX to avoid detention at
Commercial check post.
Transit pass has to obtain from Commercial tax officials West Bengal before
entering.
Documents appraising by the Indian Customs
Indian Custom will issue the clearance order
After clearance documents has to be forwarded to the Bangladesh Customs.
After export we return the export documents to the exporter through our booking
stations.
Dispatch System
Use sticker in every export consignment mentioning “EXPORT TO
BANGLADESH, TRANSSHIPMENT NOT ALLOWED, L/C VALID UPTO
……..”
24
All small consignment has to be booked or handover to XPS Cargo Services for
early delivery.
Marking, counting and checking of the goods is required before dispatched of the
goods.
Don’t load mixed consignment
Minimum transshipment for export consignment.
Information
After booking export consignment information should be given to CAEX by
email for prompt and smooth follow up.
Additional Precautions
Regular follow up and tracking of the consignment.
Vendor has to be engaged from regular or reputed association.
For small consignment package deal for interesting profit.
Freight should be pre-paid.
Close monitoring
PLANNING:
COMPETITOR LIST:
25
5.Inland Transport 5.Commercial Clearing Agent
6.Golden Transport
7.National Carrier
8.Eastern Tracking
9.RTC
We can’t paid fund to the service provider in right time. As a result direct cost
increases.
Our booking office can’t provide service as per expectation of our exporter.
Separate sitting place with sufficient rack for maintaining records.
NOTICEABLE POINTS:
1. Export Invoice
2. Packing List
3. Xerox Copy of L/C
4. Proforma Invoice
These documents should reach CAEX in advance so that they can process it in time and
unnecessary detention of vehicles at commercial check post should be checked.
2. BASIS OF BOOKING
26
2. Depending upon the relationship with the customer, we book on Paid, To Pay and
To Be Billed.
3. Particularly in To Pay there is a problem since export consignment has to be
delivered at Benapole, Bangladesh.It is an international border and we cannot
collect to-pay freight from Bangladesh. If exporter can pay the freight at Kolkata
before delivery of the goods we can accept to-pay basis.
4. Thus all are advised to use the government regulations to our advantage and book
on Paid Basis
1.C&F charge for Normal consignment up to 9MT @ Rs.3500/- per invoice. If one
invoice is loaded more than one truck then additional Rs.1000/- per each additional truck
is charged.
2.C&F charges for (scientific goods, auto parts, cycle parts etc.) is be @ Rs.5000/- per
invoice.
3.For Trailor and ten-wheeler advance permission is required from local administration.
The permission charge is Rs.1000/-.
4.Bangladesh unloading charge - manually for normal consignment - is Rs.500/-
5.Bangladesh unloading charge for any kind of chemical item Rs.700/-(earlier which was
Rs.500/-)
6. Bangladesh unloading charge by crane or forklift Rs.1500/-.
7. Border inspection is must for every consignment for which we are paying extra
Rs.500/- towards unloading / loading.
8. If any extra expenses incurred at border due to discrepancy of documents or goods that
should be charged extra.
9.DEPB, DFRC, DEEC finalization charges @ Rs.1000/- per shipment.
10.EDI, OT, Cess duty for seeds or food item, phyto as per receipt.
27
3. After that they will report at Kalikar and Simanta parking (Pvt. Parking) and finally
report at CWC parking. This is the reason why vehicles are detaining.
4. All these locations have parking charges, which are as under
Bill Preparation
In the guidance of Mr. Mataram Pandey I had learnt about the Bill, that how it is
to be prepared. In the bill preparation in the system there is the following information:
28
Net total
Bill collection statement
MRS Number & Date
Deduction, Net (received)
The preparation of bill is learnt & I had personally marked, entry the data of bill in the
system.
There are different information is given by Mr.Pandey. During the case of any damage
than there will be survey done by both the parties
From insurance company
From TCIL
UCG
There is the UCG notice which is to if the goods are not be taken by the consignee
or the goods are in the Go down than the UCG notice will be send to the Consignee &
Consignor after the first 30 day from the date of delivery there will be charge of 50 Rs.
After that if there is the distance of 60 days than also the UCG notice will be given to
both the parties once more, for that the charges will be 100 Rs.
If in case both the parties can refuse to take the goods after receiving the UCG
notice than the goods of that type of case is delivered to the UCG office at Secunderabad.
Than bill will be on 0 balance & there will be preparation of new CNS in which the
Delivery station will be UCG on the FOV.
In case of the loss of Original copy of CNS’s Customer’s copy than customer have to
complete the following formalities: -
Extension of Bond on non-judicial stamp paper of Rs. 20 or above as applicable.
Copy of FIR of Police Station
Consignor’s confirmation for delivery of goods in the absence of Consignee Copy
Banker’s attestation
Witness Name & address
True copy of CNS
Bond will be accepted after 30 days from booking date only.
LIQUIDITY
Clearing the unclear cases is called Liquidity.
In which there are some pending cases in such like goods, which cannot be delivered to
the customers, or some missing during the transportation.
29
THANKS
I thank to all the employees of Transport Corporation of India Ltd.who gave the
guidance & support to complete my induction programme.
30