Module # Incident Client Code -SACO Ageing Issue reported on

Mandatory Mandatory Mandatory Calculated - Mandatory Mandatory in below format

Retail 72 SACORETAIL72 SACO 440 22-Jul-18

Retail 73 SACORETAIL73 SACO 396 4-Sep-18

Retail 74 SACORETAIL74 SACO 187 1-Apr-19

Retail 75 SACORETAIL75 SACO 177 11-Apr-19

Retail 76 SACORETAIL76 SACO 138 20-May-19

 Email Subject Line Description Raised By Type CR Number

Mandatory Mandatory Mandatory Mandatory from Dropdown Conditional Mandatory

Delivery from Store E-Commerce sales from Store Ali Requirement CR-Retail_001

RE: E-commerce stock

issues and E-Commerce WM Stock issue Ali Issue
'TECHBRAWN

RE: Ecommerce Stock Change in Promotion program for

Abdul Issue
& price issue data send to Magento
RE: Pre Ramadan In- Change in Promotion program for
house Promotion - Ali Issue
data send to Magento
Master Data

RE: Re: Incorrect 961

movements Unnecessary posting of 961
movemnet for Idoc Type WPUUMS Ali Issue
@@@Top
priority@@@
 Priority Status (Open /Resolved) Responsible System

Mandatory from Dropdown Mandatory from Dropdown Mandatory Mandatory from Dropdown

High Open SACO Production

Medium Open SACO Production

Medium Open SACO Production

Medium Open SACO Production

Medium Open SACO Production

 Expected Closure Date in
Consultant Name Expected Closure into QAS - Date Closure received in QA- Date Production
Date
Mandatory Mandatory in below format Mandatory in below format Mandatory in below format

Deepak Kumar 30-Jun-19 N/A 10-Jul-19

Bhagat

Deepak Kumar
30-Jun-19 N/A 10-Jul-19
Bhagat

Deepak Kumar
15-Jun-19 N/A 20-Jun-19
Bhagat
Deepak Kumar 15-Jun-19 N/A 20-Jun-19
Bhagat

Deepak Kumar 10-Jun-19 N/A 15-Jun-19

Bhagat
 Estimated Efforts Actual Efforts
Actual closure date - Prod Next Action pending (Hours) (Hours)

Mandatory in below format Mandatory Conditional Mandatory Conditional Mandatory

N/A Abdul 48.5 17.5

N/A Abdul 140 122

N/A Deepak 20 6
N/A Rahul 20 3

N/A Deepak 20 5.5

 TR No. Comments Delivery Date Revision History Date Wise Efforts Details

Conditional Mandatory Mandatory Conditional Mandatory Mandatory

11 Dec 19: 00.30 Hrs

21 Aug 19: 01.30 Hrs
11 Jun 19:Follow up mail has been 11 Aug 19: 01.30 Hrs
sent to Abdul to update the status. 10 Aug 19: 00.30 Hrs
29 May 19: Pending from SACO side
SEDK909980 06 Aug 19: 00.30 Hrs
Magento team to confirm the status 31 Jul 19: 04.00 Hrs
of this. 30 Jul 19: 07.00 Hrs
25 Jul 19: 02.00 Hrs
24 Jul 19: 01.00 Hrs

04 Apr 19: 01.00 Hrs

26 Feb 19: 01.30 Hrs
20 Feb 19: 01.30 Hrs
18 Feb 19: 02.00 Hrs
11 Jun 19:Follow up mail has been 15 Feb 19: 02.00 Hrs
14 Feb 19: 02.00 Hrs
sent to Abdul to update the status. 12 Feb 19: 01.30 Hrs
29 May 19: SOCO Warehouse team 11 Feb 19: 03.00 Hrs
and SACO IT team has to coordinate 30 Jan 19: 01.00 Hrs
internally to close this. 28 Jan 19: 01.00 Hrs
18 Jan 19: 01.00 Hrs
16 Jan 19: 02.30 Hrs
03 Jan 19: 03.30 Hrs
02 Jan 19: 03.30 Hrs

31 May 19: Promotion program

changes has already been done long
back but testing pending from our
side, as SACO DEV system refreshed
so need to re-do the testing
09 Apr 19: Logic provided to
technical team to fix the issue.
08 Apr 19: Checked and done the 09 Apr 19: 02.00 Hrs
analysis in DEV system to find the 08 Apr 19: 02.00 Hrs
issue. 04 Apr 19: 01.00 Hrs
04 Apr 19: Checked and done the 02 Apr 19: 01.00 Hrs
analysis in DEV system to find the
issue.
02 Apr 19: Meeting with SACO team
& TB team and also check and
worked on required changes.
04.04.2019: Checked and done the
analysis in DEV system to find the
issue.
31 May 19: Promotion program
changes has already been done long
back but testing pending from our
side, as SACO DEV system refreshed 12 Apr 19: 03.00 Hrs
so need to re-do the testing
12 Apr 19: Logic provided to
technical team to fix the issue.

11 Jun 19:Meeting with Abdul, Ali,

Ravi and me has been done today
and decided to move the TR to
production system. 11 Jun 19: 01.30 Hrs
03 Jun 19: Tested again to replicate 03 Jun 19: 02.30 Hrs
the same issue as production but 23 May 19: 03.00 Hrs
still not succeeded will try more
23 May 19: Logic has been provided
to Technical team to fix the issue