# Incident Client Code - SACO Ageing Issue Reported On: Retail 72 Sacoretail72 Saco 440 22-Jul-18

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Module # Incident Client Code -SACO Ageing Issue reported on

Retail 72 SACORETAIL72 SACO 440 22-Jul-18

Retail 74 SACORETAIL74 SACO 187 1-Apr-19


Email Subject Line Description Raised By Type

Delivery from Store E-Commerce sales from Store Ali Requirement

RE: Ecommerce Stock & Change in Promotion program for Abdul Issue
price issue data send to Magento
CR Number Priority Status (Open /Resolved) Responsible

CR-Retail_001 High Hold SACO

Medium Open SACO


System Consultant Name Expected Closure into QAS - Date

Production Deepak Kumar Bhagat 30-Jun-19

Production Deepak Kumar Bhagat 15-Jun-19


Expected Closure Date in
Closure received in QA- Date Production Actual closure date - Prod
Date

N/A 10-Jul-19 N/A

N/A 20-Jun-19 N/A


Estimated Efforts Actual Efforts
Next Action pending TR No.
(Hours) (Hours)

Abdul 48.5 17.5 SEDK909980

Deepak 20 6
Comments Delivery Date Revision History Date Wise Efforts Details

03 Jul 19: Reminded over mail to 11 Dec 19: 00.30 Hrs


update the status 21 Aug 19: 01.30 Hrs
12 Jun 19:Abdul confirmed over mail 11 Aug 19: 01.30 Hrs
to hold this. 10 Aug 19: 00.30 Hrs
11 Jun 19:Follow up mail has been 06 Aug 19: 00.30 Hrs
sent to Abdul to update the status. 31 Jul 19: 04.00 Hrs
29 May 19: Pending from SACO side 30 Jul 19: 07.00 Hrs
Magento team to confirm the status 25 Jul 19: 02.00 Hrs
of this. 24 Jul 19: 01.00 Hrs

03 Jul 19: Discussed with Abdul to


test and confirm.
31 May 19: Promotion program
changes has already been done long
back but testing pending from our
side, as SACO DEV system refreshed
so need to re-do the testing
09 Apr 19: Logic provided to
technical team to fix the issue. 09 Apr 19: 02.00 Hrs
08 Apr 19: Checked and done the 08 Apr 19: 02.00 Hrs
analysis in DEV system to find the 04 Apr 19: 01.00 Hrs
issue. 02 Apr 19: 01.00 Hrs
04 Apr 19: Checked and done the
analysis in DEV system to find the
issue.
02 Apr 19: Meeting with SACO team
& TB team and also check and
worked on required changes.
04.04.2019: Checked and done the
analysis in DEV system to find the
issue.

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