ORAL TEST

Ring Ring…
M: Hello, Car Rental Service Margarita. How can I help you?
A: Hi Miss Margarita, I’d like to rent a convertible car for tonight. I'm going to go out with some friends tonight
and visit many places in the city.
M: That’s Right, now I only have 02 convertibles of different prices available: A $ 300 Porsche and a $ 400
Chevrolet. Which of these would you like to rent?
A: Mmm. I’ll choose the $ 300 Porsche.
M: Okay, is that all, true?
A: Yes, Miss Margarita.
M: Okay, you can come pick up the car right now if you like.
A: Excellent, I'm going right away.

1 Hour Later…
M: Hi Anthony, take the car keys please.
A: Thanks’ Margarita, bye!
M: OK, See you tomorrow!

The Next Morning…

A: I’m dissatisfied with your service. I’m dropping off my car.
M: Is everything ok?
A: No! I had an accident!
M: How awful! Are you Ok?
A: I’m fine. No one was hurt.
M: Thank goodness. How did it happen?
A: The taillights wasn’t working and the rearview mirror was blurry, so a motorbike hit my car on the back!
M: I’m sorry to hear that. Well in compensation the company will return your money and you won’t have to pay
for the damages caused.
A: Okay, I'm glad to hear that, it was the minimum I expected.
M: Thanks for your understanding, have a good day.
A: Good Bye Miss Margarita.