THE PROBLEM

Statement of the Problem

This study determines the customer’s satisfaction with the products, services and

store orderliness offered by fast food chain stores.

Specifically, it answers the following questions:

1. What is the profile of the respondents in terms of :

1.1 Age
1.2 Civil Status
1.3 Gender and
1.4 Employment

2. Level of customer satisfaction in terms of:

1.1 Products
1.2 Services
1.3 Store

3. Is there a specific reason why a customer visits a fast food store.

4. Based on the findings, what may be the suggestion and recommendations to

improve the overall fast food store operations.