Scribd Logo
Upload

Welcome to Scribd!

  • Benaaz Mistry V.S MMT Judgement

    Uploaded by

    manaswinee sharma
    67 views2 pages
    The consumer disputes redressal commission in Mumbai heard a case between Mrs. Benaaz Mistry and Make My Trip India Private Limited. Mrs. Mistry had booked and paid Rs. 62,529 for business class tickets from Mumbai to Phuket via Bangkok and return but was made to travel economy class instead. She filed a compensation claim for Rs. 99 lakhs but did not provide details to support this amount. The commission found the claimed amount to be inflated and returned the complaint to be filed in the appropriate forum or amended. The complaint was then disposed without costs awarded to either party.

    Original Description:

    full judgement

    Original Title

    Benaaz Mistry v.s Mmt Judgement

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The consumer disputes redressal commission in Mumbai heard a case between Mrs. Benaaz Mistry and Make My Trip India Private Limited. Mrs. Mistry had booked and paid Rs. 62,529 for business class tickets from Mumbai to Phuket via Bangkok and return but was made to travel economy class instead. She filed a compensation claim for Rs. 99 lakhs but did not provide details to support this amount. The commission found the claimed amount to be inflated and returned the complaint to be filed in the appropriate forum or amended. The complaint was then disposed without costs awarded to either party.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    67 views2 pages

    Benaaz Mistry V.S MMT Judgement

    Uploaded by

    manaswinee sharma
    The consumer disputes redressal commission in Mumbai heard a case between Mrs. Benaaz Mistry and Make My Trip India Private Limited. Mrs. Mistry had booked and paid Rs. 62,529 for business class tickets from Mumbai to Phuket via Bangkok and return but was made to travel economy class instead. She filed a compensation claim for Rs. 99 lakhs but did not provide details to support this amount. The commission found the claimed amount to be inflated and returned the complaint to be filed in the appropriate forum or amended. The complaint was then disposed without costs awarded to either party.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    CC/17/208

    BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL


    COMMISSION, MAHARASHTRA, MUMBAI

    Consumer Case No. CC/17/208

    Mrs.Benaaz Mistry
    Having her office at 44,
    Cavasji Patel Street, Fort,
    Mumbai – 400 001. ...........Complainant (s)

    Versus
    Make My Trip India Private Limited
    Tower A, S.P. Infocity, 243 Udyog Vihar
    Phase 1, Gurgaon, Haryana – 122 016
    Through its Chief Executive Officer
    & Managing Director
    Also at
    Make My Trip India Private Limited
    509, Krishna Bhuvan, S.V.P. Road,
    Opera House, Mumbai – 400 004 AND
    Make My Trip India Private Limited
    G-3, Zehara Manzil, 91, Lady Jamshedji Road,
    Mahim (West), Mumbai – 400 016 AND
    Make My Trip India Private Limited
    UG-7, (Front Side) TDI Mall,
    Rajouri Garden, New Delhi – 110 027. ............Opponent (s)

    BEFORE:
    Usha S. Thakare PRESIDING JUDICIAL MEMBER
    D. R. Shirasao JUDICIAL MEMBER

    For the Mr.Mayank Bagla, Advocate for


    Complainant: complainant.
    For the Mr.Aashdin Chivalwala, Advocate for
    Opponent: opponent.
    ORDER
    Per Mrs.Usha S. Thakare, Hon’ble Presiding Judicial Member
    Mr.Mayank Bagla, Advocate present for complainant with authority
    letter. Mr.Aashdin Chivalawala, Advocate present for opponent.
    Heard both parties on the point of admission. It prima-facie appears

    Page 1 of 2
    CC/17/208

    that complainant has purchased tickets to fly from Mumbai to Phuket via
    Bangkok and Phuket to Mumbai via Bangkok for Rs.62,529/-. Heard
    grievance of the complainant. It is harped upon the fact that though
    complainant had booked tickets for business class she was required to
    travel through economic class due to fault of opponent. The complainant
    has filed claim for claiming compensation of Rs.99 Lakhs. It is nowhere
    made clear as to how the complainant claimed Rs.99 Lakhs towards
    compensation. Claim appears to be inflated. Hence, we pass the
    following order :-
    -: ORDER :-
    1. Consumer complaint is returned to the complainant for filing before
    appropriate Forum or to effect changes.
    2. Consumer complaint stands disposed of accordingly.
    3. No order as to costs.
    4. Copies of the order be furnished to the parties.
    Pronounced
    Dated 11th January 2018.
    [ Usha S. Thakare ]
    PRESIDING JUDICIAL MEMBER

    [ D. R. Shirasao ]
    JUDICIAL MEMBER
    dd.

    Page 2 of 2

    You might also like