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•••
BY SUSAN M. HEATHFIELD
The verbal warning is documented by the supervisor in their informal notes about the
efforts provided to help the employee improve.
If the verbal warning is not documented, with the employee's signature indicating they
have received it, it may as well not exist.
The verbal warning would be difficult to prove during any potential progressive discipline
warnings or future litigation. But it also has another advantage: Employees also tend to
take any documented criticism of their performance to heart.
Several types of behavior might make a manager want to use a verbal warning.
Common ones involve time spent on the job or lack thereof: An employee is consistently
late for work, leaves work early, or doesn't work the required number of hours.
In keeping with the disciplinary action policy outlined in the employee handbook, a
verbal warning may be the first, the last, or the only step required before employment
termination, depending on the severity of the non-performance or the precipitating
event. For this reason, employee handbooks should remain vague in terms of whether a
formal progressive disciplinary action is always followed.
If an employer has the option to terminate the employee from the job much earlier, that's
usually an advantage. You don't want an employee hanging around if they are having
an impact on the work and morale of the other employees, or if they are actively
interfering with progress in the workplace.