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Abstract: The purpose of this study was to investigate the effect of credit risk management practices on loan performance in MFIs in
Baringo County. The study employed a descriptive research design and was based on a survey of MFIs in Baringo County. The target
population in this study was managers and credit officers in MFIs in Baringo County. Census sampling technique was used because all
branch managers and credit officers were directly targeted in this study. Questionnaire was used to collect data. Descriptive and
inferential statistics were used in data analysis. Descriptive statistics including percentages and frequencies while inferential statistics
used included Pearson correlation and regression analysis. The study concluded that there was a strong relationship between client
appraisals and loan performance in MFIs. The study revealed that an increase in client appraisal led to an increase in loan performance
in MFIs in Baringo County. Thus the study concludes that credit risk management practices significantly influenced loan performance
of MFIs in Baringo County. The study recommends adoption of a more stringent policy on credit risk management practices in MFIs in
Baringo County so as to improve their financial performance.
Keywords: Client Appraisal, Credit Management practices, Credit Risk Control, Loan Performance, Microfinance Institutions,
Microfinance
1. Introduction the firm may also change. Therefore MFIs must develop a
credit policy to govern their credit management operations
The concept of credit has a long history and can be traced (Pandey, 2008) and since MFIs generate their revenue
back to ancient times. However, it was not until after the from credit extended to low income individuals in the form
Second World War when it largely begun to be of interest charged on the funds granted (Kariuki, 2010)
appreciated in Europe (Kiiru, 2004). In the United States the loan repayments may be uncertain. The success of
of America (USA) banks extended credit to customers lending out credit depends on the methodology applied to
with high interest rates which sometimes discouraged evaluate and to award the credit (Ditcher, 2003) and
borrowers. Thus the concept of credit was not popular in therefore the credit decision should be based on a thorough
USA until the economic boom of 1885 when banks had evaluation of the risk conditions of the lending and the
excess liquidity and wanted to lend the excess cash characteristics of the borrower. Numerous approaches have
(Ditcher, 2003). In Africa the concept of credit was largely been developed in client appraisal process by financial
appreciated in the 1950’s when most banks started opening institutions. They range from relatively simple methods,
the credit sections to extend loans to white settlers. In such as the use of subjective or informal approaches, to
Kenya credit was initially given to the rich and big fairly complex ones, such as the use of computerized
companies and was not popular to the poor. In 1990s loans simulation models and Credit Reference Bureau (Horne,
extended to customers failed to perform well thus 2007). Many lending decisions by MFIs are frequently
necessitating the need for intervention. Mechanisms to based on their subjective feelings about the risk in relation
evaluate for the evaluation of customer’s ability to repay to expected repayment by the borrower. MFIs commonly
the loan were considered, but this didn’t work well as loan use this approach because it is both simple and
defaults continued unabated (Modoc, 1999). This has been inexpensive. However the concepts of 5C for credit
the case not only in MFIs but also in formal banking appraisal pioneered by Edward (1997) has gained currency
institutions. In microfinance institutions (MFIs) the in MFIs. These elements are character, capacity, collateral,
concept of credit management became widely appreciated capital and condition (Edward, 1997; Orua, 2009).
in the late 90s, but again this did not stop loan defaults to Microfinance deals with the lending of small amount of
this date (Modoc, 1999). capital to poor entrepreneurs in order to create a
mechanism to alleviate poverty by providing the poor and
Consequently research studies have suggested that in order destitute with resources that are available to the wealthy at
to minimize exposure to bad debt, financial institutions a small scale. According to Anyanwu (2004), MFIs
must have greater insight into customer financial strength, provide not only capital to the poor, but also combat
credit score history and changing payment patterns. The poverty at an individual level. Thus such institutions
ability to attract customers hinges on the ability to quickly should continuously provide financial services to the poor.
and easily make well-informed credit decisions and set In Africa and other developing regions, MFIs are the main
appropriate lines of credit. However, a firm’s credit policy source of funding for micro enterprises (Anyanwu, 2004).
is greatly influenced by economic conditions (Pandey, In Kenya the gap filled by MFIs has become part of the
2008). As economic conditions change, the credit policy of formal financial system and MFIs need to access capital
Tucker and Miles (2004) studied three data series for the H01: There is no statistically significant relationship
period between March 1999 and March 2001 and found between client appraisal and loan performance of
that self-sufficient MFIs are profitable and perform better microfinance institutions in Baringo County.
on return on equity (ROE) and return on assets (ROA). In
order to optimize their performance, MFIs are seeking to Significance of the Study
become more commercially oriented and stress more on
improving their profitability. Loan portfolio in MFIs is the The outcome of this study is expected to benefit many
most important since portfolio quality reflects the risk of parties. The microfinance sector may benefit from the
loan delinquency and determines future revenues and study because it may highlight the problems microfinance
ability to increase outreach and serve existing customers. face due to non performing loans. The results of the study
Portfolio quality is measured as portfolio at risk over 30 may also help other researchers who may be interested in
days. How best a loan portfolio is performing is looked at doing further research in the same area of study. The
in terms of profitability and rate of return on different loan findings of the study may also benefit students pursuing
products. This is a function of the number of the loans and financial management courses. The study also adds to the
the cost of administering these loans (Indjeikein, 1997). In body of knowledge in the finance discipline by bridging
Baringo County the extent of poverty is alarming. gaps in credit risk management practices. This study may
However, the need for microcredit has been noted and make several contributions to both knowledge building
several MFIs have opened branches in the area. and practice improvement in credit risk management
Consequently studies were required to establish the extent practices and financial performance.
to which credit risk management practices may influence
loan performance and minimize the risk of credit default in Scope of the Study
MFIs in the area.
The study was carried out at Baringo County and covered
Statement of the Problem a period between August and October, 2014. The study
was conducted among 7 microfinance institutions found in
The financial success of MFIs depends on the Baringo County. The area of the study was on credit risk
effectiveness of their credit management systems because management practices in MFIs in Baringo County. The
these institutions generate most of their income from area was chosen because of its proximity to the researcher
interest earned on loans extended to small and medium and accessibility of the MFIs within the study area. The
entrepreneurs. The Central Bank Annual Supervision study was conducted within the proposed budgetary plan
Report, 2010 indicates that high incidence of credit default and time frame.
has been reflected in the rising levels of non- performing
loans by MFIs in the last 10 years. This situation has
adversely impacted on loan performance and profitability
of MFIs. This situation is not different from MFIs in
The correlation table presents the relationship client From the data in table the established regression equation
appraisal and loan performance. The hypothesis tested in was: Y = 0.318 + 0.339X1
stated below.
As shown in the regression equation above, holding client
appraisal, loan performance of MFIs would be 0.318. A