A3 Lead TTI Metric Start Time 12/9/2009

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 How to Interpret the X Matrix
Business Unit X Matrix [date] [owner]
•WHO
•TARGETS TO IMPROVE (TTI)
•IMPROVEMENT PRIORITIES (HOW) •Allocate the resources for each HOW
•Very specific targets
•Key drivers of the process •Resource allocated based on highest
•Should include dates
•Easy to communicate impact
•Ability to track Annual Stretch Targets
•Limit to high ranking few •There can be multiple resources for each
•Should show that improvement priorities have an
•Leads to result oriented sustainable process HOW
impact on Annual Stretch Targets
•Use Lean Six Sigma techniques to arrive at improvement •The resource with primary responsibility
priorities completes the Operational X Matrix or A3
3 •Should result in a new process or standard
•May require multi-functional commitment 4 X = next level X-Matrix
5 G = "Go-Do" project
A3 = A3 defined project
l m l X l m m m m m m m
l l A3 m m l m m m m m
l l A3 m l m m m m
m l l G m m m m m m l m m m m m m
m l l l l l l l X m m m m m m m l m m m m m

BUSINESS LEVEL
IMPROVEMENT
PRIORITIES

TARGETS TO
2010 IMPROVE
ANNUAL OBJECTIVES

2012 BREAKTHROUGH
OBJECTIVES

l RESOURCE
l
PRIMARY RESPONSIBILITY (use keystroke "l")
•3-5 YEAR BREAK THRU OBJECTIVES
SECONDARY RESPONSIBILITY (use keystroke "m")
•Measurable
•ANNUAL STRETCH TARGETS
•Stretch Goals
•Target 50% of 3-5 yr objective
•Includes voice of “all our stakeholders”
•Stretch Goals
2 •Measurable 1 •High ranking few
•Requires multi-functional commitment
•Should result in a new process or standard
•Requires multi-functional commitment
 Second Level X Matrix [date] [owner]

A3 m m m m m l
A3 m l m m m
A3 m m m m l m m m m m
A3 l m m m

2nd LEVEL
IMPROVEMENT
PRIORITIES

BUSINESS LEVEL
IMPROVEMENT TARGETS TO
PRIORITIES IMPROVE

ANNUAL
OBJECTIVES

RESOURCE

PRIMARY RESPONSIBILITY
SECONDARY RESPONSIBILITY
 [company] BOWLING CHART
Bowling Chart Start Date

Bowling Chart End Date 12/31/2010

Current Date 10/29/2019

Return

Monthly 2009 2009 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010
OWNER A3 Req'd Baseline 2010 Nov Dec Dec Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec

PLAN
1

ACTUAL

PLAN
2

ACTUAL

PLAN
3

ACTUAL

PLAN
4

ACTUAL

PLAN
4a

ACTUAL

PLAN
4b

ACTUAL

PLAN
4c

ACTUAL

PLAN
4d

ACTUAL

PLAN
4e

ACTUAL

PLAN
4f

ACTUAL

PLAN
5
5
ACTUAL

PLAN
6

ACTUAL

PLAN
7a

ACTUAL

PLAN
7b

ACTUAL

PLAN
8

ACTUAL

PLAN
9

ACTUAL

PLAN
10

ACTUAL

PLAN
10a

ACTUAL

PLAN
10b

ACTUAL

PLAN
10c

ACTUAL

PLAN
10d

ACTUAL

PLAN
10e

ACTUAL

PLAN

ACTUAL

PLAN

ACTUAL
 KPI Bowling Chart
Bowling Chart Start Date 1/1/2010
Bowling Chart End Date 12/31/2010
Last Updated On . . . 16-Feb
Monthly 2009 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010
CM 2009 2010
OWNER A3 Req'd 2010 Dec Dec Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Req'd Baseline YTD
0 PLAN
Safety DART Rate
0 ACTUAL
0 PLAN
Safety JSA's Completed
0 ACTUAL
0 PLAN
Safety DEHS Entries
0 ACTUAL
0 PLAN
Quality Internal PPM
0 ACTUAL
0 PLAN
Quality External PPM
0 ACTUAL
0 PLAN
Quality Supplier PPM
0 ACTUAL

Past Due Backlog 0 PLAN

Speed /
Delivery ($ x 1,000) 0 ACTUAL

Revenue 0 PLAN
Speed /
Delivery ($ x 1,000,000) 0 ACTUAL
0 PLAN
Speed /
Delivery PK
0 ACTUAL
0 PLAN
Speed /
Delivery Supplier OTD
0 ACTUAL
0 PLAN
Cost VCP%
0 ACTUAL

Productivity 0 PLAN
Cost
(Measured by Effectivity) 0 ACTUAL
0 PLAN
Cost Inventory $M
0 ACTUAL
0 PLAN
Cost DIO
0 ACTUAL
0 PLAN
Cost Gross Profit %
0 ACTUAL
0 PLAN
NPD Production Launch
0 ACTUAL
 Countermeasures Sheet
Responsible Person
Date of Review

Problem Statement WHY #1

WHY #2

WHY #3

WHY #4

WHY #5

Root Cause

Countermeasures Impact Who When

Project Leader: Project Title/Theme:
Project Mentor: Project Sponsor: Project Champion: Project Owner:
Gemba Team: Support Team:
I. BUSINESS CASE/OBJECTIVE (PROBLEM) (Chart, Table, Graph, etc) III. TARGET CONDITION (SOLUTION) (New VSM, Process Map, Layout, etc)
Process Metric
Problem Statement

Benefit Metric
Project Goals

II. CURRENT CONDITION (CAUSE) (VSM, Process Map, RCA) IV. ACTION PLAN (ACTION) (Problem/Countermeasure)

Implementation Schedule
(days / weeks / months)
Completion
Solution Action Step Who Date 1 2 3 4 5 6 7
1

Problem Cause
1a 7
1
1b
2a
2
2b 8
3a
3
3b
 4a V. VERIFICATION (MEASURE)
4
4b Problem Cause Solution Action Measure
5a Est. Date
5
5b Act. Date
6a
6
6b 1
7a 2
7
7b 3
8a 4
8
8b 5
Implementation Schedule
(days / weeks / months)
8 9 10 11 12 13 14