Dubai Health Tourism Guide 2019

DUBAI HEALTH
TOURISM GUIDE
2019/2020
“ I want my people to live better life now,
to go to the highest school now,
to go to the good healthcare now, not after 20 years
“
His Highness Sheikh Mohammed Bin Rashid Al Maktoum,
Vice President and Prime Minister of the UAE and Ruler of Dubai
His Highness Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum,

Crown Prince of Dubai and Chairman of Dubai Executive Council
Source : Dubai Health Strategy 2016 - 2021

His Highness Sheikh Hamdan Bin Rashid Al Maktoum,
Deputy Ruler of Dubai, UAE Minister of Finance,
President of the Dubai Health Authority
Sheikh Maktoum Bin Mohammed Bin Rashid Al Maktoum,

Deputy Ruler of Dubai
D
ubai remains one of the world’s fastest developing and flourishing cities in the world. Our beloved city has
become a model of modernity, luxury and prosperity, giving us the capabilities to achieve our goals for a
better future in health.
The Dubai Health Authority strives to meet the needs of those searching for an exceptional treatment experience and
an ideal healing environment, which promotes the wellbeing and happiness of our patients.
PROVIDING
The authority strives to achieve this under the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum,
Vice President and Prime Minister of the UAE and Ruler of Dubai. The support of His Highness Sheikh Hamdan bin
Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council of Dubai and His
QUALITY
Highness Sheikh Hamdan bin Rashid Al Maktoum, Deputy Ruler of Dubai, UAE Minister of Finance and President of the
DHA, also aids the authority in achieving its goals.
Stemming from the interest in the health and livelihood of our medical tourists, we strive to provide quality
HEALTHCARE
healthcare services and ensure that health facilities in Dubai are equipped with the latest technology and solutions.
We also aim to ensure that Dubai’s health sector is supported by experienced medical, technical and administrate staff
who ensure the health, safety, privacy and happiness of our patients and medical tourists in both our private and public
health facilities.
SERVICES
The Dubai Health Authority is aware that medical tourists look for an exceptional treatment experience, which is
why it ensures to provide quality integrated healthcare services. We have also streamlined all procedures that aid
us in recruiting medical expertise from all specialties. Simplifying these procedures helps in attracting world-class
international and multinational health facilities — adding to the list of prominent hospitals in Dubai — hence aiding in
providing a package of diverse options that meet patients’ needs.
The trust of our clients and customers in our medical facilities, and their satisfaction in the levels of services we provide,
motivates us to be at the forefront of the world’s health institutions.
His Excellency Humaid Al Qutami

Director-General
Dubai Health Authority
T
he Dubai Health Experience (DXH) is the prestigious brand conceived by the Dubai Health Authority (DHA) to
strengthen Dubai’s position on the global health tourism landscape. As a result, DXH Group, a consortium of
healthcare facilities within the emirate of Dubai, was created. The initiative focuses on building strong ties with
Dubai’s finest healthcare providers to jointly offer an unparalleled experience for health tourists.
DUBAI
The DXH group currently comprises 72 healthcare facilities from the private sector, positionng Dubai as a leading
destination for health tourism, through the delivery of world-class services in a regulated and transparent manner.
DHA conducts an annual comprehensive evaluation process that requires DXH group members to maintain rigorous
standards and involves on-site inspections and ongoing evaluations to ensure quality, safety and service standards.
HEALTH
Dubai’s attractive location, especially its easy connectivity to the East and the West; its bustling tourism scene and
advanced healthcare sector, plus high standards of patient safety, talented professionals, and a robust wellness
tourism sector, are all factors that attract health tourists to the emirate. Initiatives such as DHA’s comprehensive
EXPERIENCE
Patient Protection Plan, Online Complaint Management System and Second Medical Opinion (SMO) Program add
further value to the efforts.
Furthermore, the DXH online portal (www.dxh.ae) and mobile app (DXH) offers comprehensive medical packages that
have been created with the help of 72 healthcare facilities that form the DXH group. The website is available in different
languages, including Russian and Chinese, and has a live chat support feature for 24X7 assistance. The DHA has
signed an MoU with The Health Bank to provide SmartCare packages to health tourists, providing a care manager,
customised information, customer service, travel arrangements and post-treatment follow-up services in a tailored
and convenient manner.
In its entirety, Dubai Health Experience (DXH) embodies DHA’s efforts aimed at providing advanced and comprehensive
health and wellness services to ensure a healthier and happier experience to all patients as well as health tourists in
the emirate of Dubai, thus allowing them to fully ‘Embrace Life’. The brand DXH continues to contribute to the emirate’s
profile as a competitive hub for global and regional medical tourism services and business expansion initiatives.
DXHConnect dxhconnect DXH Connect DXH Connect

I
n support of creating a seamless journey for
health tourists, the Dubai Health authority
created an innovative online platform
www.dubaihealthbooking.com, that automates and
INNOVATIVE
personalises appointment bookings for health tourist
in Government and private healthcare facilities, thus
enhancing the patient experience.
ONLINE
This online booking platform and mobile app is one
system that creates a unified and central patient
profile and integrates with healthcare providers
Electronic Medical Records Systems in Dubai. It
BOOKING
allows the user to navigate directories of listed health
professionals for appointment bookings within the
Government and private health facilities in Dubai. This
platform reduces waiting time with instant confirmed
PLATFORM
doctor’s appointments.
The aim of the initiative is driven by the vision to

connect the patient to the healthcare service provider
via a trusted source and enable them to make an
informed decision based on availability of healthcare
professional and reviews submitted by the.
FOREWORD
I
am delighted to introduce the first edition of the Knight Frank
Dubai Health Tourism Guide 2019/2020. Our guide provides
insights on healthcare and wellness facilities that form part
of the Dubai Health Experience, which aims to strengthen the
position of Dubai on the medical tourism world map.
Dubai is a recognised medical tourism destination and

ranks 16th on the Medical Tourism Index, as it stands out on
parameters of “quality of facilities and services” as well as
“destination environment.” Our research reveals that international
patients are increasingly visiting Dubai for orthopaedic, infertility
treatments and dental care. We believe that the healthcare sector
will be driven through consolidation, public private partnership
opportunities, international operator interest and the introduction
of highly specialised health services. It is with this, that we hope
you find this guide of interest, as we continue to witness this
sector grow into a global leader, for the provision of healthcare
and wellness services.
Shehzad Jamal
Partner, Healthcare Consultancy
Knight Frank
CONTENTS
HOSPITALS CLINICS CLINICS WELLNESS
Al Garhoud Private Hospital 20 Aesthetics International Plastic Surgery Clinic 62 The Dome MedDental Clinic 98 The Retreat Palm Dubai MGallery by Sofitel 106
Al Zahra Private Hospital Dubai 22 American Upright MRI 64 The Healers’ Clinic 99
American Hospital, Dubai 24 Bella Roma Medical & Aesthetic Surgery Center 65 Zia Medical Center 100
Burjeel Hospital for Advanced Surgery 26 Biolite Aesthetic Clinic 66
Canadian Specialist Hospital 28 Bloom Aesthetic and Laser Clinic 68
Dubai London Clinic and Specialty Hospital 30 Bourn Hall Fertility Clinic 70
Emirates Hospital 32 Cocoona Day Surgical Center 72
International Modern Hospital 34 CosmeSurge 74
King’s College Hospital London, UAE 36 DNA Health and Wellness 76
Medcare Orthopaedics and Spine Hospital 38 Dr. Amina Al Amiri Clinic 78
Mediclinic Parkview Hospital 40 Dr. Joy Dental Clinic 80
Mediclinic Welcare Hospital 42 Liberty Dental Clinic – Dubai 82
Neuro Spinal Hospital 44 Maison Lutétia 84
NMC Royal Hospital 46 Medcare Eye Center 86
NMC Specialty Hospital Al Nahda 48 Mediclinic Dubai Mall 88
Prime Hospital 50 Oris Dental Clinic 90
Saudi German Hospital 52 Quironsalud Ophthalmological Institute Dubai 92
Thumbay Hospital, Dubai 54 Same Day Dental Clinic 94
Zulekha Hospital, Dubai 56 SHAMMA Clinic 96
HOSPITALS
8
13 7
6
10
2 5
17 4 3
1
16 18 15 19
12
14 9
11
1. Al Garhoud Private Hospital 6. Dubai London Clinic and Specialty Hospital 11. Mediclinic Parkview Hospital 16. Prime Hospital
2. Al Zahra Private Hospital Dubai 7. Emirates Hospital 12. Mediclinic Welcare Hospital 17. Saudi German Hospital
3. American Hospital, Dubai 8. International Modern Hospital 13. Neuro Spinal Hospital 18. Thumbay Hospital, Dubai
4. Burjeel Hospital for Advanced Surgery 9. King’s College Hospital London, UAE 14. NMC Royal Hospital 19. Zulekha Hospital - Dubai
5. Canadian Specialist Hospital 10. Medcare Orthopaedics and Spine Hospital 15. NMC Specialty Hospital Al Nahda
Operational data provided by healthcare operators pertains to financial year 2018

HOSPITALS
Al Garhoud Private Hospital
ABU DHABI
GROUP INFORMATION:
Al Garhoud Group name:

Health & Medical Services Co.
Room breakdown: Year of establishment:

Wards 5 2012
Semi private 0
Single suite 2 Geographical presence:
VIP suite 7 Dubai
ICU beds 4
NICU beds 5 Name of brands within UAE:
PICU beds 4 Al Garhoud Private Hospital
Day care beds 11 Al Garhoud Private Hospital Clinic
Emergency beds 6 FIFA Medical Center Of Excellence Dubai
Labour delivery room 5
Operation theatres 4
Patient profile:
Total patient volume 185,000
Opening year:
Medical tourist profile:
2012
Patient volume 0 – 500
Specialisation of the facility:

Medical tourist origin:
Multi-speciality
Not available
Accreditation:
Top 5 specialities visited:
Joint Commission International Accreditation
ENT, Neurology, Ophthalmology, Orthopaedics
Health professionals:
Doctors 95
Nurses 177
Allied Health Professionals 59
Number of beds:
96
Dr. Ahmed Abdel Salam Ghanem

CEO
20 Dubai Health Tourism Guide | Knight Frank Dubai Health Tourism Guide | Knight Frank 21
HOSPITALS
Al Zahra Private Hospital Dubai

GROUP INFORMATION:
Al Barsha Group name:

Al Zahra Group
Year of establishment:
2013
Geographical presence:
Dubai
Name of brands within UAE:

Al Zahra Private Hospital Dubai
Al Zahra Private Medical Center (DSC)
Opening year: Room breakdown:

2013 Wards 6
Semi private 0
Specialisation of the facility: Single suite 89
Multi-speciality VIP suite 12
ICU beds 10
Medical tourist profile: At the forefront of global tourism, Dubai offers
Accreditation: NICU beds 6
Patient volume 2,000 – 2,500 a variety of hospitality and leisure activities,
Joint Commission International Accreditation PICU beds 0
excellent infrastructure and an open and diverse
Day care beds 4
Medical tourist origin: culture, all within a safe environment. Maturing
Health professionals: Emergency beds 17
British Virgin Islands, India, KSA, Nigeria, USA by the day, healthcare in Dubai has attained a
Doctors 206 Labour delivery room 4
respected reputation both regionally and globally, with most of Dubai’s
Nurses 361 Operation theatres 6
Top 5 specialities visited: hospitals being accredited by reputed recognised bodies, ensuring
ENT, General Surgery, OBS/GYN, Orthopaedics, Paediatrics the guarantee of high quality services and patient safety.
Patient profile:
Number of beds: Total patient volume 366,000
Dr. Mohaymen Abdelghany
120
CEO
HOSPITALS
American Hospital, Dubai

Patient volume 8,500 – 9,000
Oud Mehta
KSA, Kuwait, Nigeria, Oman

Cardiology, General Surgery, Oncology, Orthopaedics, Plastic
Surgery

1996 Wards 10
Semi private 0
ICU beds 19 At the American Hospital, we are committed
Accreditation: NICU beds 10 to delivering on the 2021 vision of Dubai’s
Joint Commission International Accreditation PICU beds 0 leadership, through our state-of-the-art hospital,
College of American Pathologists Accreditation Day care beds 30 which integrates our three core pillars of efficient
Emergency beds 22 healthcare delivery; modern technology and
Health professionals: Labour delivery room 8 experienced professionals providing warm, genuine, personalised
Doctors 102 Operation theatres 6 service. Through our specialist practices we focus on providing
Nurses 303 advanced care for residents as well as highlighting Dubai’s appeal as
Allied Health Professionals 151 Patient profile: a healthcare destination, offering superb levels of medical diagnosis
Total patient volume 147,000 and treatment to visitors.
Number of beds:
254 Allan Boston
CEO
HOSPITALS
Burjeel Hospital for Advanced Surgery

GROUP INFORMATION:
Sheikh Zayed Road Group name:

VPS Healthcare

Wards 0 2007
Semi private 0
VIP suite 6 Abu Dhabi, Al Ain, Dubai, Sharjah
ICU beds 3
PICU beds 0 Burjeel Day Surgery Center
Day care beds 3 Burjeel Homecare Center
Emergency beds 1 Burjeel Hospital
Labour delivery room 0 Burjeel Hospital for Advanced Surgery
Operation theatres 3 Burjeel Medical Center
Burjeel Oasis Medical Center
Patient profile: Burjeel Specialty Hospital
Total patient volume 20,000 Kids Park Medical Center
Lifecare Hospital
Medical tourist profile: LLH Hospital
Opening year: Patient volume 500 - 1,000 Marina Health Promotion Center
2013
Medeor Hospital
Medical tourist origin: Tajmeel Medical Center
Specialisation of the facility: Egypt, India, Jordan, Kuwait, UK
Orthopaedics and Spine
Accreditation: Foot and Ankle Orthopaedics, Hand Surgery, Joint Replacement,
Joint Commission International Accreditation Paediatric Orthopaedics, Sports Medicine and Spine
Temos
Doctors 33 By being able to attract top doctors and surgeons from around the world, Dubai is now one of the premier medical tourism destinations
Nurses 62 in the world and is quickly becoming a central medical hub in the Middle East. The Dubai government consistently encourages the
Allied Health Professionals 31 development of a sustainable healthcare roadmap, and by keeping with global trends, we adopt best service methods and implement
the latest infrastructure to meet and even exceed international Healthcare standards.
Number of beds:
30
Dr. Shamsheer Vayalil Parambath
Chairman and Managing Director
HOSPITALS
Canadian Specialist Hospital
ABU DHABI
Hor Al Anz East
Room breakdown:
Wards 16
Semi private 52
Single suite 7
VIP suite 4
ICU beds 5
NICU beds 6
PICU beds 0
Day care beds 7
Emergency beds 13
Patient profile:

Opening year: Patient volume 500 - 1,000
2009
Specialisation of the facility: India, Nigeria, Philipines, UK, USA
Multi-speciality
Top 5 specialities visited: The UAE healthcare sector is expanding and
Accreditation: Dentistry, Neurosurgery, Orthopaedics, Laparoscopic & General with this there is an increase in demand for
Joint Commission International Accreditation Surgery, Laparoscopic OBN/GYN Surgery quality and efficiency. Dubai is at the forefront
Temos of health tourism and is taking the necessary
steps to be crowned as one of the most sought
Health professionals: after healthcare destinations in the world. The healthcare authorities
Doctors 79 focus on protecting the rights of the patient and providing premier
Nurses 250 healthcare services within the emirate. This augurs well for the
Allied Health Professionals 100 economy and further nurtures the healthcare ecosystem. Global
accreditations further boost Dubai’s leadership position as the health
Number of beds: tourism hub in the region.
141
Dr. Yashar Ali
CEO
HOSPITALS
Dubai London Clinic and Specialty Hospital
ABU DHABI
GROUP INFORMATION:
Umm Suqeim Group name:

Dubai London Medical Group

Wards 0 1987
Semi private 0
VIP suite 1 Dubai
ICU beds 1
PICU beds 0 Dubai London Clinic & Specialty Hospital
Day care beds 4 Dubai London Clinic
Emergency beds 2
Patient profile:

Opening year: Patient volume 500 – 1,000
1987
Specialisation of the facility: India, KSA, Oman, UK, USA
Multi-speciality
Accreditation: Advanced Gynecological Minimal-Access Surgery, General Dubai is a key destination for healthcare tourism
Joint Commission International Accreditation Surgery, Orthopaedics, Otto Rhino Laryngology (ENT), Plastic & in the region, due not only to its ideal global
Australian Council for Healthcare Standards International Cosmetic Surgery position, but also because it offers excellent
The Gynaecological Endoscopic Surgical Education and infrastructure and accessibility. Led by visionary
Assessment Accredited Training leaders who support the growth and stability of
the economy through investment, achievements in healthcare are
Health professionals: now comparable to those in developed countries. The Dubai London
Doctors 59 Clinic and Speciality Hospital is known as the Center of Excellence
Nurses 62 for minimal access surgery, for gynaecological oncology and major
Allied Health Professionals 25 gynaecological diseases.
Number of beds: Dr. Misho Ravic

7 CEO
HOSPITALS
Emirates Hospital
GROUP INFORMATION:
Jumeirah Group name:

Emirates Healthcare Company

Wards 0 2009
Semi private 0
Single suite 38 Geographical presence in UAE:
VIP suite 7 Abu Dhabi, Dubai, Fujairah, Ras Al Khaimah, Sharjah
ICU beds 8
PICU beds 0 Al Reef Medical & Orthodontics Clinic
Day care beds 7 Emirates Hospital
Emergency beds 8 Emirates Hospital Clinics
Labour delivery room 2 Emirates Hospital Day Surgery & Medical Center
Operation theatres 6 Emirates Hospitals Rehabilitation and Homecare Services
Emirates Integra Medical & Surgery Center
Patient profile: Emirates Specialty Hospital
Total patient volume 109,000 Emirates Sportsmed
iCARE Blue
Medical tourist profile: iCARE - Multispecialty Clinics
Opening year: Patient volume 5,000 – 5,500 Infinity The Family Medicine Clinic
2009
Jumeirah Beach Dental Center
Medical tourist origin: Klinika Maharlika
Specialisation of the facility: Kenya, KSA, Nigeria, Sudan, Tanzania MOBILIS Orthotics & Prosthetics Clinic
Multi-speciality
TCMC (Medical Center)
Top 5 specialities visited: Veincure Clinic
Accreditation: Cardiology, Neonatology, OBS/GYN, Orthopaedics, Plastic Surgery Today, UAE healthcare facilities match the highest
Joint Commission International Accreditation international standards, which are all available
at cost-effective prices. Additionally, several
Health professionals: hospitals, including Emirates Hospital have ad-
Doctors 69 opted some of the most innovative and holistic
Nurses 160 health and wellness programs to facilitate excellent patient service.
Allied Health Professionals 58 Considering the prolific growth witnessed in the past few years, we
at Emirates Hospital aim to deploy several programs and implement
Number of beds: strategic health campaigns that will strengthen our reach within the
90 market and help us achieve UAE’s vision of leadership in healthcare.
Yazen Abu Gulal

Chairman
HOSPITALS
International Modern Hospital

GROUP INFORMATION:
Al Raffa Group name:

Sunrise Healthcare Enterprises LLC

Wards 2 2011
Semi private 0
Single suite 36 Geographical presence in UAE:
VIP suite 2 Dubai
ICU beds 7
PICU beds 0 International Modern Hospital
Day care beds 0
Emergency beds 7
Patient profile:

Opening year: Patient volume 0 - 500
2005
Specialisation of the facility: Not available
Multi-speciality
Accreditation: Gastrointestinal Surgery, General Surgery, Gynaecology,
Joint Commission International Accreditation Nephrology, Orthopaedics
Doctors 41
Nurses 102 We support the UAE’s push towards positioning
Allied Health Professionals 38 itself as a global leader in Medical Tourism,
primarily through continuous improvement in
Number of beds: clinical expertise enabled by knowledge sharing,
79 R&D and innovation.
Riaz Abdul Aziz Khan

CEO
HOSPITALS
King’s College Hospital London, UAE

Patient profile:
Not applicable
Dubai Hills Medical tourist profile:

Not applicable

Not applicable

Not applicable

2019 Wards 4
Semi private 0
ICU beds 16 We are incredibly privileged to be a part of Dubai’s
Accreditation: NICU beds 6 growth success and to contribute to its healthcare
Joint Commission International Accreditation (in progress) PICU beds 0 tourism agenda. Dubai’s growing world-class
Day care beds 0 tourism, outstanding infrastructure and excellent
Health professionals: Emergency beds 10 hospitality standards make it an attractive market
Doctors 52 Labour delivery room 4 for strong international healthcare brands to excel at medical tourism.
Nurses 141 Operation theatres 7 The King’s College Hospital, focuses on evidence based healthcare,
Allied Health Professionals 25 and our world-class expertise and extraordinary patient experience
has been instrumental in aligning with the national agenda of
Number of beds: achieving a world-class healthcare system as part of Vision 2021.
100
Christian Schuhmacher
CEO
HOSPITALS
Medcare Orthopaedics and Spine Hospital

GROUP INFORMATION:
Al Safa Group name:

Aster DM Healthcare

Wards 1 2007
Semi private 0
VIP suite 4 Dubai, Sharjah
ICU beds 4
PICU beds 0 Medcare Eye Center
Day care beds 7 Medcare Medical Centers
Emergency beds 2 Medcare Multi-Speciality Hospital
Labour delivery room 0 Medcare Orthopaedics & Spine Hospital
Operation theatres 3 Medcare Physio & Rehab Center
Medcare Women & Children Hospital
Patient profile: Paediatrics Speciality Center

Opening year: Patient volume 0 – 500
2012
Specialisation of the facility: Not available
Orthopaedics Driven by our visionary Ruler’s mission to establish
Top 5 specialities visited: the country as the top destination for world-
Accreditation: General Orthopaedics, Hand, Foot and Ankle Surgery, Neurology, class healthcare, the UAE has fast emerged as
Joint Commission International Accreditation Paediatric Orthopaedics, Podiatry, Rheumatology and Spine a strong international hub for medical tourism
ISO catering to the evolving needs of patients from
Middle East, Africa, Europe, UK and Asia. State of the art facilities,
Health professionals: advanced technology, experienced professionals with international
Doctors 27 expertise, highly advanced infrastructure, a cosmopolitan culture and
Nurses 70 constant efforts to innovate and introduce the best treatment options,
Allied Health Professionals 27 supported by the government’s efforts to maintain the highest
standards of quality care delivery, has positioned the country as the
Number of beds: destination of choice among many medical travellers.
16
Alisha Moopen
Executive Director & CEO
HOSPITALS
Mediclinic Parkview Hospital

GROUP INFORMATION:
Al Barsha South Group name:

Mediclinic Middle East

Wards 10 2006
Semi private 0
VIP suite 7 Abu Dhabi, Al Ain, Al Dhafra, Dubai
ICU beds 15
PICU beds 0 Mediclinic Airport Road Hospital
Day care beds 18 Mediclinic Al Ain Hospital
Emergency beds 19 Mediclinic Al Jowhara Hospital
Labour delivery room 6 Mediclinic Al Noor Hospital
Operation theatres 6 Mediclinic City Hospital
Patient profile: Mediclinic Welcare Hospital
Total patient volume 58,000 Mediclinic 20 Primary Care Clinic Network

Opening year: Patient volume 500 – 1,000
2018
Specialisation of the facility: Egypt, India, KSA, UK, USA
Multi-speciality
Top 5 specialities visited: Dubai’s position as a gateway between East
Accreditation: Bariatrics and Weight Loss Management, Ophthalmology, and West, combined with the exceptional level
Joint Commission International Accreditation (in progress) Orthopaedics, Renal-Holiday Dialysis, Wellness of medical care available, makes it a prime
and Preventive Health destination for medical tourism. Operating
Health professionals: within a multicultural society where 80% of the
Doctors 92 population is made up of expatriates, healthcare providers in Dubai
Nurses 175 are accustomed to dealing with patients from all over the world
Allied Health Professionals 71 with varying needs and requirements. We continue to support the
Government in its medical tourism initiative and look forward to
Number of beds: welcoming many more international patients through the year of Expo
182 2020 and beyond.
David John Hadley

CEO
HOSPITALS
Mediclinic Welcare Hospital

GROUP INFORMATION:


Wards 5 2006
Semi private 0
VIP suite 2 Abu Dhabi, Al Ain, Al Dhafra, Dubai
ICU beds 10
PICU beds 0 Mediclinic Airport Road Hospital
Day care beds 10 Mediclinic Al Ain Hospital
Emergency beds 12 Mediclinic Al Jowhara Hospital
Labour delivery room 5 Mediclinic Al Noor Hospital
Operation theatres 4 Mediclinic City Hospital
Patient profile: Mediclinic Welcare Hospital
Total patient volume 183,000 Mediclinic 20 Primary Care Clinic Network

Opening year: Patient volume 7,500 – 8,000
2006
Specialisation of the facility: India, Pakistan, UK, USA
Multi-speciality
Accreditation: Ophthalmology, Orthopaedics, Paediatrics, Plastic Surgery and
Joint Commission International Accreditation Cosmetics, Preventive Health Checks and Wellness
Doctors 92
Nurses 218
Dubai’s healthcare sector has grown and matured
into a world-class hub for specialist medical
services, driven by government investment
Number of beds:
and the entrance of high quality international
111
healthcare providers such as Mediclinic.
Dr. Tarek Fathey

COO
HOSPITALS
Neuro Spinal Hospital

GROUP INFORMATION:

Neuro Spinal Hospital

Wards 4 2002
Semi private 0
VIP suite 1 Dubai
ICU beds 8
PICU beds 0 Neuro Spinal Hospital
Day care beds 1 Neuro Spinal Hospital Outpatient Clinics
Emergency beds 3
Patient profile:

Opening year: Patient volume 0 – 500
2002
Specialisation of the facility: Ghana, KSA, Kuwait, Nigeria, Oman
Neurology, Neuro Surgery, Orthopaedics
Accreditation: Back Pain Spine Surgery, Brain and Neuro Surgery, Orthopaedics
Joint Commission International Accreditation and Sports Medicine, Peripheral Nerve Surgery, Neurology
Doctors 32
Nurses 103 Dubai has become the destination of choice for medical tourism and at Neuro Spinal Hospital we are committed to providing the
Allied Health Professionals 57 very best care in a compassionate environment, embracing the latest technology and raising the standards of healthcare across the
region to the benefit of local, regional and international patients.
Number of beds:
39
Dr. Abdul Karim Msaddi

Chairman
HOSPITALS
NMC Royal Hospital

GROUP INFORMATION:
Dubai Investments Park Group name:

NMC Healthcare
1974
Abu Dhabi, Ajman, Dubai, Ras Al Khaimah, Sharjah

Al Zahra Hospital Sharjah
Americare
B R Medical Suites
Bareen International Hospital
Cooper Health Clinic
Fakih IVF
NMC Dental Center
NMC Mabuhay Clinic
Opening year: Single suite 18
NMC Medical Center
2014 VIP suite 3
NMC Royal Dental Center
ICU beds 7
NMC Royal Family Medical Center
Specialisation of the facility: NICU beds 8
NMC Royal Hospital
Multi-speciality, Tertiary care PICU beds 0
NMC Royal Women’s Hospital
Day care beds 7
NMC Ruwais Hospital
Accreditation: Emergency beds 9
NMC Speciality Hospital
Joint Commission International Accreditation Labour delivery room 4
Provita
The American Surgecenter
Doctors 87 Patient profile:
Nurses 206 Total patient volume 234,000 Dubai is one of the top global trade and travel
Allied Health Professionals 73 destinations, and such strength, added to its
Medical tourist profile: healthcare practice will help project the emirate to
Number of beds: Patient volume 0 - 500 become a global health tourism destination. The
67 DHA ensures the availability of quality medical
Medical tourist origin: insurance programmes and improves medical services in accordance
Room breakdown: Bahrain, Kenya, Nigeria, Oman, Uganda with the highest international standards.
Wards 10
Semi private 10 Top 5 specialities visited: Prasanth Manghat
General Surgery, Ophthalmology, Orthopaedics, Spine Surgery CEO
HOSPITALS
NMC Specialty Hospital Al Nahda

GROUP INFORMATION:
Al Nahda Group name:

NMC Healthcare
1974
Abu Dhabi, Ajman, Dubai, Ras Al Khaimah, Sharjah

Al Zahra Hospital Sharjah
Americare
B R Medical Suites
Medical tourist profile: Bareen International Hospital
Patient volume 0 - 500 Cooper Health Clinic
Fakih IVF
Medical tourist origin: NMC Dental Center
Kenya, Kuwait, KSA, Nigeria, Seychelles NMC Mabuhay Clinic
NMC Medical Center
Top 5 specialities visited: NMC Royal Dental Center
Opening year: Room breakdown: Cardiac Sciences, Gastroenterology, General Surgery, NMC Royal Family Medical Center
2004 Wards 55 Orthopaedics, Oncology Surgery NMC Royal Hospital
Semi private 12
NMC Royal Women’s Hospital
NMC Ruwais Hospital
Tertiary care VIP suite 4
NMC Speciality Hospital
ICU beds 16
Provita
The American Surgecenter
Joint Commission International Accreditation PICU beds 0
Day care beds 0
Health professionals: Emergency beds 18 Dubai is one of the top global trade and travel
Doctors 117 Labour delivery room 4 destinations, and such strength, added to its
Nurses 298 Operation theatres 4 healthcare practice will help project the emirate to
Allied Health Professionals 124 become a global health tourism destination. The
Patient profile: DHA ensures the availability of quality medical
Number of beds: Total patient volume 365,000 insurance programmes and improves medical services in accordance
98 with the highest international standards.
Prasanth Manghat
CEO
HOSPITALS
Prime Hospital
GROUP INFORMATION:

Prime Healthcare Group

Wards 6 1999
Semi private 0
VIP suite 10 Dubai
ICU beds 10
PICU beds 10 Premiere Diagnostic & Medical Center
Day care beds 10 Prime Corp Clinics
Emergency beds 5 Prime Home Care
Labour delivery room 12 Prime Hospital
Operation theatres 2 Prime Medical Centers
Patient profile:

Opening year:
Patient volume 500 - 1,000
2014

China, India, Ghana, KSA, Kuwait
Multi-speciality

Accreditation:
General Surgeries, Neurosurgery and Spine Care, OBS/GYN,
Orthopaedics, Plastic surgery
ISO
In terms of infrastructure, connectivity and qualified
Health professionals: personnel, Dubai is already well positioned to
Doctors 85 attract a major share of the healthcare tourism
Nurses 287 traffic. The medical tourism strategy has now
Allied Health Professionals 130 sought to consolidate such advantages into
evolving an internationally competitive healthcare ecosystem, with
Number of beds: clearly defined targets.
100
Dr. Jamil Ahmed
Managing Director
HOSPITALS
Saudi German Hospital

Patient profile: GROUP INFORMATION:
Al Barsha Group name:

Medical tourist profile: Saudi German Hospitals Group
Patient volume 33,000 – 33,500
Medical tourist origin: 2012
Egypt, KSA, Kuwait,Nigeria, UK
Top 5 specialities visited: Ajman, Dubai, Sharjah
Internal Medicine, OBS/GYN, Oncology, Orthopedics, Paediatrics
Urology Name of brands within UAE:
Saudi German Clinic
Saudi German Hospital
The healthcare industry in the UAE and Dubai

specifically, is most vibrant and dynamic with rapid
development in technology and innovation. Dubai
Opening year: Number of beds: leads the way for private sector participation in the
2012 161 MENA healthcare sector, contributing to the strong
health eco system by opening its doors for leading global and regional
Specialisation of the facility: Room breakdown: brands. Now Dubai is one of the fastest healthcare destinations in
Multi-speciality Wards 0 the world, due to its demographics and strategic location along with
Semi private 0 advance healthcare services as envisioned by His Highness Sheikh
Accreditation: Single suite 106 Mohammed Bin Rashid Al Maktoum, Vice President and Prime
Joint Commission International Accreditation VIP suite 8 Minister of the UAE and Ruler of Dubai.
JCI - Clinical Care Program Certification ( Cardiac Centre ) ICU beds 24 Dubai Health Experience (DXH), an initiative from the Dubai Health
College of American Pathologists Accreditation NICU beds 12 Authority (DHA ) is in line with the government’s keenness to make
PICU beds 11 Dubai among the top five global medical tourism destinations and the
Health professionals: Day care beds 4 aggressive efforts in this direction will definitely attract more medical
Doctors 142 Emergency beds 25 tourists around the globe to the country.
Nurses 308 Labour delivery room 9
Allied Health Professionals 88 Operation theatres 6 Dr. Reem Osman
CEO
HOSPITALS
Thumbay Hospital, Dubai

GROUP INFORMATION:
Al Qusais Group name:

Thumbay Group
1998
Ajman, Dubai, Fujairah, Sharjah, Ras Al Khaimah,
Umm Al Quwain

Thumbay Clinic
Thumbay Dental Hospital
Thumbay Hospital
Thumbay Hospital Day Care
Thumbay Medical & Dental Speciality Center
Thumbay Physical Therapy & Rehabilitation Hospital
Thumbay University Hospital

2015 Wards 4
Semi private 2
ICU beds 6
Joint Commission International Accreditation PICU beds 0 Patient profile: Our Dubai facility is one of the preferred
Day care beds 0 Total patient volume 98,000 destinations for medical tourists visiting Dubai,
Health professionals: Emergency beds 5 and today we cater to patients from over 175
Doctors 59 Labour delivery room 4 Medical tourist profile: countries offering services in over 30 specialties.
Nurses 89 Operation theatres 3 Patient volume 1,500 – 2,000 The Thumbay group, is in addition expanding
Allied Health Professionals 21 its capacity to meet the increasing demand of healthcare services
Medical tourist origin: in Dubai and the UAE. Our collaboration with the Dubai Health
Number of beds: Ethiopia, India, Nigeria, Pakistan, UK Experience has been extremely advantageous in growing our number
50 of global medical tourists.
Cardiology, Gastroenterology, General Surgery, Neuro Surgery, Dr. Thumbay Moideen
Orthopaedics President
HOSPITALS
Zulekha Hospital - Dubai

GROUP INFORMATION:
Al Nahda Group name:

Zulekha Healthcare Group
1963
Dubai, Sharjah

Zulekha Diagnostic Center
Zulekha Hospital
Zulekha Medical Centers
Opening year: Single suite 79

2004 VIP suite 4
ICU beds 8
Specialisation of the facility: NICU beds 10
Tertiary care PICU beds 3
Day care beds 10
Accreditation: Emergency beds 3
Joint Commission International Accreditation Labour delivery room 5
College of American Pathologist Accreditation Operation theatres 8
Health professionals: Patient profile: With the increase in the number of healthcare
Doctors 224 Total patient volume 342,500 providers and the addition of new specialties
Nurses 332 in Dubai, the regulatory authorities are carefully
Allied Health Professionals 115 Medical tourist profile: monitoring the operations and compliance of
Patient volume 1,000 - 1,500 every provider. We strive each day to maintain
Number of beds: patient safety and security, which is the key assuring factor for medical
139 Medical tourist origin: tourists, which helps position the city globally as the super-hub for
Kuwait, KSA, Nigeria, Oman, Russia medical treatments.
Room breakdown:
Wards 8 Top 5 specialities visited: Taher Shams
Semi private 17 Bariatrics, Cardiology, GYN/OBS, Neurology, Plastic Surgery Managing Director
CLINICS
11
10 19 6
22 12
9 16 1 18 21
7
8 4 5 3
20 17 14
15
13
2
1. Aesthetics International Plastic Surgery Clinic 7. Cocoona Day Surgical Center 13. Maison Lutétia 19. SHAMMA Clinic
2. American Upright MRI 8. CosmeSurge 14. Medcare Eye Center 20. The Dome MedDental Clinic
3. Bella Roma Medical & Aesthetic Surgery Center 9. DNA Health and Wellness 15. Mediclinic Dubai Mall 21. The Healers’ Clinic
4. Biolite Aesthetic Clinic 10. Dr. Amina Al Amiri Clinic 16. Oris Dental Clinic 22. Zia Medical Center
5. Bloom Aesthetic and Laser Clinic 11. Dr. Joy Dental Clinic 17. Quironsalud Ophthalmological Institute Dubai
6. Bourn Hall Fertility Clinic 12. Liberty Dental Clinic – Dubai 18. Same Day Dental Clinic

Aesthetics International Plastic Surgery Clinic
GROUP INFORMATION:
CLINICS
Al Manara Group name:

Aesthetics International
2011
Geographical presence in UAE:

Dubai

Aesthetics International Plastic Surgery Clinic
Nova Plastic Surgery Clinic (Br. Aesthetics International)

2011 Not applicable
Specialisation of the facility: Patient profile:

Aesthetics Total patient volume 3,300
Wellness, defined as ‘a quality or state of being
healthy in body and mind’ has become a global
Accreditation: Medical tourist profile:
desire and it is well known that this requires
None Patient volume 2,000 – 2,500
a deliberate effort or mind set. It is all about
lifestyle, which is the forefront of what Dubai offers;
Health professionals: Medical tourist origin:
encompassing security, world class infrastructure and proximity
Doctors 10 Australia, UK
between East and West. The health tourism sector in Dubai has been
Nurses 5
expanding at a rapid pace. With an average growth of 9% per year,
Allied Health Professionals 7 Top 5 specialities visited:
the wellness and aesthetic sectors are responsible for a significant
Laser and Beauty Treatments, Plastic Surgery, Wellness
proportion of this growth.
Number of beds: Treatments
Not applicable Dr. Jaffer Khan
CEO
American Upright MRI Bella Roma Medical & Aesthetic Surgery Center
CLINICS
Dubai Investment Park Al Safa

Opening year: Opening year:
2018 2010
Specialisation of the facility: Specialisation of the facility:

Diagnostic center Aesthetics, Dental and Oral Medicine
Accreditation: Accreditation:
None None
Health professionals: Health professionals:

Doctors 1 Doctors 12
Nurses 2 Nurses 27
Allied Health Professionals 1 Allied Health Professionals 9
Number of beds: Number of beds:

Not applicable 8
Room breakdown: Room breakdown:

Not applicable ICU beds 1
Day care beds 7
Patient profile: Operation theatres 2
Total patient volume 200
Patient profile:
Medical tourist profile: Total patient volume 7,500
Patient volume 0 – 500
Medical tourist origin: Patient volume 500 – 1,000
Not available
We see great potential for Dubai to become a hub Bella Roma Medical Aesthetic Surgery Center Medical tourist origin:
for medical tourism in coming years. Top 5 specialties visited: is dedicated to serve the healthcare and Iraq, KSA, Morocco, Syria
Upright MRI aesthetic needs of United Arab Emirates and its
neighbouring countries. Top 5 specialities visited:
Dermatology, Plastic Surgery, Prosthodontics
Dr. John Graham Rawad Abdulkader

CEO CEO
Biolite Aesthetic Clinic
CLINICS
Umm Suqeim

2007 Not applicable


None Patient volume 0 – 500
Health professionals: Medical tourist origin: Dubai is constantly developing its healthcare infrastructure in line with international standards, with the aim of becoming a global
Doctors 2 India, KSA, Kuwait, Pakistan, Russia destination for local and foreign patients. In recent years it has seen a surge in new treatments and products, providing superior
Nurses 2 standards and excellence in medical governance, making it a safe choice for patients. Furthermore, it is well known for its luxury
Allied Health Professionals 7 Top 5 specialties visited: resorts which attract both local and international visitors for their rejuvenating properties. As a Dubai medical spa, our focus is on
Aesthetic Gynaecology, Dermatology, Medical Spa, highly specialised care and excellent clinical services in the aesthetics industry.
Number of beds: Plastic Surgery
Not applicable Mona Syed Mirza
CEO
Bloom Aesthetic and Laser Clinic
CLINICS
Al Manara

2015 VIP suite 1
Day care beds 10
Specialisation of the facility: Operation theatres 1
Aesthetics
Patient profile:
Accreditation: Total patient volume 4,500
ISO
Dubai is a perfect destination for health tourism as
Health professionals: Patient volume 0 - 500
it has state of the art technology and experienced
Doctors 3
Doctors. The Dubai Health Authority ensures that
Nurses 6 Medical tourist origin:
all clinics work to high standards of patient care
Allied Health Professionals 4 Italy, Kenya, KSA, Oman, UK
and visitors can benefit by undertaking a desired
treatment, whilst enjoying the beautiful city and amazing food.
Number of beds: Top 5 specialities visited:
11 Hair Transplant, Liposuction, Non-surgical Slimming, Kanta Jethwani
Plastic Surgery, Stem Cell Therapy
CEO
Bourn Hall Fertility Clinic
CLINICS
Al Hudaiba

2011 Single suite 6
VIP suite 1
Fertility, Obstetrics and Gynaecology Clinic
Patient profile:
Joint Commission International Accreditation Initiatives by the DXH are helping to position
Medical tourist profile: the UAE as a global leader in healthcare and
Health professionals: Patient volume 0 – 500 accredited fertility treatment. Whilst Dubai’s
Doctors 15 excellent hospitality, infrastructure and healthcare
Nurses 10 Medical tourist origin: sectors are helping to lead the way for health
Allied Health Professionals 5 India, Nigeria, Oman, UK tourism. With over 40 years of international experience, Bourn Hall
has been at the forefront of scientific advancements in assisted
Number of beds: Top 5 specialities visited: reproductive technology and are leading the way for in the health
7 Cosmetic Gynaecology, Family Balancing, Genetic Testing, tourism market, ensuring patient needs are met.
Infertility
Hoda Abou-Jamra
CEO
Cocoona Day Surgical Center
GROUP INFORMATION:
CLINICS

Cocoona
2009

Dubai

Cocoona Aesthetic and Plastic Surgery DMCC
Cocoona Aesthetic Transformation
Cocoona Center for Aesthetic Transformation
Cocoona Day Surgical Center and Hospital

2009 Day care beds 3
Aesthetics Patient profile:
Healthcare is about protocols, innovation,
Accreditation:
education, research and science, all of which
ISO Medical tourist profile:
are aimed at providing care and medicine to
Patient volume 0 - 500
patients. Until 5 years ago everyone looked West
for the best treatment, but this is now changing,
Doctors 12 Medical tourist origin:
with Dubai offering some of the world’s best healthcare practices.
Nurses 11 India, KSA, Oman, UK, USA
The philosophy of Cocoona is not to focus on patient numbers, but
rather on patient care, protocols, innovation, education and research,
positioning Dubai as the Beverly Hills of the Middle East.
Number of beds: Bariatric Surgery, Breast Surgery, Dentistry, Hair Transplant,
3 Liposuction Dr. Sanjay Parashar
CEO
CosmeSurge
CLINICS
Marina

2012 Not applicable


None Patient volume 4,500 – 5,000
Dubai is one of the top global trade and travel
destinations, and this strength, added to its
healthcare practices, elevates the emirate to
Doctors 11 Not available
become a global health tourism destination. The
Nurses 20
DHA approach is to ensure the availability of quality
medical insurance programmes and improved medical services in
Aesthetic Treatments, Body Contouring, Dental, Dermatology,
accordance to the highest international standards.
Number of beds: Plastic Surgery
Not applicable Prasanth Manghat
CEO
DNA Health and Wellness
CLINICS
Madinat Jumeirah

2016 Not applicable

Wellness Total patient volume 8,000
Dubai is fast becoming the destination of choice

for medical tourism, spurred on by medical
None Patient volume 2,000 - 2,500
innovation, excellence, convenience, service
quality and geographical location. By combining
its world renowned 5 star services, amenities,
Doctors 6 Bahrain, China, Denmark, India, Italy
travel infrastructure and unique wellness offering, Dubai’s wellness
Nurses 6
industry has seen great growth over the past few years with future
growth in this sector from dedicated hotels & wellness retreat, which
Anti-Aging, Nutrition and Lifestyle, Weight Loss, Wellness
will including leading global wellness brands.
Number of beds: Screenings
Not applicable Shohidul Ahad-Choudhury
CEO
Dr. Amina Al Amiri Clinic
GROUP INFORMATION:
CLINICS
Jumeira Group name:

2004

Dubai, Ras Al Khaimah


2004 Single suite 8

Dermatology Total patient volume 5,000

Over the years, the UAE government has sys-
tematically created opportunities for the country’s
healthcare industry to cement its position as
medical tourism hub, both in the Middle East
Nurses 10
region and globally. The UAE is aiming to target half
a million international medical tourists by 2020 and we are dedicated
Not available
to work together to achieve this target for our beloved nation.
Number of beds:
8 Dr. Amina Hussain Hassan Mohammed Al Amiri
CEO
Dr. Joy Dental Clinic
CLINICS
Palm Jumeirah

2004 Not applicable

Dental and Oral Medicine Total patient volume 20,000

Joint Commission International Accreditation (in progress) Patient volume 3,000 – 3,500
The United Arab Emirates is one of the leaders

in healthcare. Positioning itself as a preferred
Doctors 45 Australia, Canada, Germany, India, South Africa
tourist destination, with a vast network of quality
Nurses 60
healthcare and dental facilities, it all works together
to create a very attractive destination for tourist
Hollywood Smile Makeover, Implants, Invisalign, Root Canal
and wellness.
Number of beds: Therapy, Veneers
Not applicable Dr. Joy Antony
CEO
Liberty Dental Clinic -Dubai
GROUP INFORMATION:
CLINICS

Liberty Dental Clinic
1998

Abu Dhabi, Dubai

Liberty Dental Clinic

1998 Not applicable


Australian Council for Healthcare Standards International Patient volume 4,500 – 5,000

Doctors 27 Algeria, Egypt, Iraq, Morocco, Oman
Nurses 16
Endodontics, Orthodontics, Periodontics, Primary Care Dentistry,
Number of beds: Prosthodontics
Not applicable Dr. Majd Naji Alwadeya
CEO
Maison Lutétia
CLINICS
Dubai Festival City

2018 Single suite 12
VIP suite 2
Aesthetics Patient profile:
Total patient volume 100
Accreditation:
Dubai Accreditation Center (DAC) Accreditation Medical tourist profile:
Health professionals: People are becoming more comfortable with traveling beyond their own cities for a treatment or procedure they want and can’t find
Doctors 4 Medical tourists origin: at home. Health tourists are drawn to Dubai because the city has invested in excellence and supports innovative approaches to
Nurses 6 Bahrain, KSA, Kuwait, Portugal health and beauty. Maison Lutetia, for instance, is famous for its patented DHI hair transplantation method and men seeking the most
Allied Health Professionals 2 advanced solution for hair loss are willing to travel to Paris and now to Dubai for naturally dense results. Dubai has a way to bring the
Top 5 specialties visited: best of everything to lure even more visitors from distant cities.
Number of beds: Aesthetics, Dermatology, General Medicine, Hair Transplant
None Nathanael Aknine
CEO
Medcare Eye Center
GROUP INFORMATION:
CLINICS
Al Safa Group name:

Aster DM Healthcare
2007

Dubai, Sharjah

Medcare Eye Center
Medcare Medical Centers
Medcare Multi-Speciality Hospital
Medcare Orthopaedics & Spine Hospital
Medcare Physio & Rehab Center
Medcare Women & Children Hospital
Paediatrics Speciality Center

2015 Not applicable
The healthcare industry is experiencing a period
of change due to disruption and rapid innovation
driven by the adoption of technology. The UAE
Eye Total patient volume 20,000
healthcare sector is expanding rapidly to meet
both the evolving needs of a growing population
and the nation’s ambition to become a regional medical tourism
hub as indicated in Vision 2021. Medcare remains committed to
maintaining a strong growth trajectory in the region by introducing
initiatives that cater to serving patients and achieving better treatment
outcomes. Dubai enjoys healthcare competitive factors, such as being
Nurses 7
a global platform for knowledge-based healthcare services, medical
innovation and excellence hub, experienced healthcare professionals
Cataract Surgery, Cross Linking/Nepharoplasty, Lasik Surgery,
and pleasant environment for post recover.
Number of beds: Squints & DCR, Vitrectomy - Retinal Detachment
Not applicable Andre Daoud
CEO
Mediclinic Dubai Mall
GROUP INFORMATION:
CLINICS
Downtown Group name:

2006
Abu Dhabi, Al Ain, Al Dhafra, Dubai

Mediclinic Airport Road Hospital
Mediclinic Al Ain Hospital
Mediclinic Al Jowhara Hospital
Mediclinic Al Noor Hospital
Mediclinic City Hospital
Mediclinic Welcare Hospital
Mediclinic 20 Primary Care Clinic Network


Multi-specialty Total patient volume 115,000

Joint Commission International Accreditation Patient volume 7,500 - 8,000

As one of the largest private healthcare providers in the region Mediclinic Middle East is extremely well positioned to support the
Doctors 85 India, Pakistan, UK, USA
Health Tourism initiative of the Government of Dubai. Dubai is strategically located between East and West and is a city with world
Nurses 86
class infrastructure, plus a number of leading international private healthcare providers operating facilities. Mediclinic fully endorses
and supports the Health Tourism initiative of the Government of Dubai and will cooperate closely with the Government to ensure the
Gastroenterology, General Surgery, Family Medicine,
successful implementation of this important strategy.
Number of beds: Orthopaedics, Urology
11
Dr. Pietie Loubser
CCO
Oris Dental Center
GROUP INFORMATION:
CLINICS

Oris Dental Center
2008

Dubai

Oris Dental Center

2008 Not applicable


ISO Patient volume 0 - 500
The Vision of placing Dubai first globally is not only
reflected within each citizen, but also in the race
for excellence in the healthcare and hospitality
sectors. Tourists come to Dubai to enjoy the sunny
Nurses 4
climate and luxurious hotels, whilst at the same
time having access to high quality dental and medical treatment –
Not available
thereby treating both the mind and body at the same time.
Number of beds:
Not applicable Dr. Hussain Abdulrahman Alsaleh
CEO
Quironsalud Ophthalmological Institute
CLINICS
Umm Al Sheif

2017 VIP suite 1
Ophthalmology Patient profile:
Accreditation:
None Medical tourist profile:
Medical tourist origin: Healthcare facilities in Dubai offering service for international patients are encouraged to provide an all-inclusive environment, so
Doctors 4
Not available that patients feel at home. We comply with accreditation policies for both medical and non-medical services, maintaining quality
Nurses 4
standards and ensuring all communications promote a healthy lifestyle for patients and their families.
Number of beds: Cataract unit, Cornea unit, Oculoplasty unit, Refractive unit,
1 Vitreo-Retina unit
Héctor Ciria Suárez
CEO
Same Day Dental Clinic
CLINICS
Umm Suqeim

2012 Wards 5
Dental and Oral Medicine Patient profile:
Dubai’s excellent infrastructure and competitive,
investor friendly business environment, combined
Accreditation:
with the emirate’s position as a global and regional
None Medical tourist profile:
hub for innovation and talent, along with new
investment initiatives by the government and
government related entities, have opened up huge opportunities
Doctors 8 Medical tourist origin:
for private sector providers. Increase in demand for quality health
Nurses 5 Not available
services due to Dubai’s rapid urban development, population growth,
and influx of medical tourists is one of biggest opportunities for private
sector providers and investors in the health sector.
Number of beds: Cleaning/Polishing, Extractions, Implants, Veneers
5 Dr. Costa Nicolopoulos
CEO
SHAMMA Clinic
CLINICS
Jumeirah

Emergency beds 1
Multi-specialty
Patient profile:
Health professionals: Patient volume 500 – 1,000
The healthcare sector in Dubai is viewed globally
Doctors 9
as a premier destination when compared to other
Nurses 17 Medical tourist origin:
regional offerings, due to the impressive hospitality
Allied Health Professionals 4 Not available
and leisure offering.
Number of beds: Top 5 specialities visited:

3 Dermatology, OBS/GYN, Paediatrics, Plastic Surgery, Vascular Dr. Asad Riad Shamma
Surgery
CEO
The Dome MedDental Clinic The Healers’ Clinic
CLINICS
Jumeirah Lakes Towers Jumeirah
Opening year: Opening year:

2015 2016
Specialisation of the facility: Specialisation of the facility:

Dental and Oral Medicine Wellness
Accreditation: Accreditation:
None ISO
Health professionals: Health professionals:

Doctors 8 Doctors 3
Nurses 3 Nurses 4
Allied Health Professionals 1 Allied Health Professionals 4
Number of beds: Number of beds:

Not applicable Not applicable
Room breakdown: Room breakdown:

Not applicable Not applicable
Patient profile: Patient profile:

Total patient volume 1,200 Total patient volume 300
Medical tourist profile: Medical tourist profile:

Patient volume 0 – 500 Patient volume 0 – 500
Health maintenance and rejuvenation are integral
Medical tourist origin: of Holistic care. These two elements become Medical tourist origin:
Not available the basis of true wellness. At The Healers’ India, Russia
we passionately deliver integrative solutions
Top 5 specialities visited: by combining the best of eastern wisdom and Top 5 specialities visited:
Dental Implants, Endodontics, Orthodontics, Teeth Cleaning/ western science. Over the decades, Dubai has become an authentic Ayur-Physio, Ayurveda, Colon Hydrotherapy, Homeopathy, Yoga
Whitening, Veneers hub for integrative healthcare resulting from its cultural fusion,
dynamic health regulatory systems and high quality standards.
Philippe Aguilar Dr. Abdul Hafeel Ambalath

CEO CEO
Zia Medical Center
CLINICS
Umm Suqeim

2016 Not applicable
Supporting the vision of DXH to make Dubai

a leading destination for medical tourism,
Multi-specialty Total patient volume 31,000
we are proud to be home to leading medical
professionals in the UAE, as well as the preferred
Accreditation: Medical tourists profile:
choice for internationally acclaimed consultants
Dubai Accreditation Center (DAC Accreditation) Patient volume 0 – 500
from around the world. When someone is facing a health issue they
need a healthcare facility where they can expect to be treated with
Health professionals: Medical tourists origin:
respect, care and compassion, where they are assured of receiving
Doctors 38 India, Italy, KSA, Pakistan, UK
treatment from the best most skilled and experienced physicians, and
Nurses 12
where they can have all their concerns addressed under one roof. This
Allied Health Professionals 14 Top 5 specialties visited:
is the concept which Zia Medical Center was conceived around and
Dentistry, Internal Medicine, Orthopaedics, Paediatrics,
forms the foundation of everything we do.
Number of beds: Podiatry
Not applicable Dr. Ammad Hussain
CEO
WELLNESS
1
1. The Retreat Palm Dubai MGallery by Sofitel

WELLNESS
The Retreat Palm Dubai MGallery by Sofitel

Palm Jumeirah

2017 Semi private 218
Single suite 36
Specialisation of the facility: VIP suite 1
Holistic Wellbeing
Patient profile:
Health professionals: Total patient volume 1,800
Doctors 4
Tourists of all ages are becoming more conscious
Nurses 1 Popular therapies: about health and wellness, thus creating a
Allied Health Professionals 0 Detox and Cleanse, DNA Customized Therapies, Emotional demand for more bespoke wellbeing options. The
Wellbeing, Weight Management, Yoga and Mindfulness region has witnessed a staggering growth in this
Number of beds:
sector, and we have tapped into this demand by
255 (hotel rooms)
introducing the first wellbeing resort in the Middle East, offering guests
a unique and tranquil environment in the heart of the vibrant city.
Samir Arora
General Manager
KNIGHT FRANK HEALTHCARE CONSULTANCY
There’s a human element in the world of property that is and globally informed. We believe that inspired teams Our multi-disciplinary team comprises of healthcare We work with investors and healthcare service providers
too easily overlooked. At Knight Frank we build long-term naturally provide excellent and dedicated client service. practitioners, accountants, and market and transactional on a full spectrum of services, including:
relationships, which allow us to provide personalised, clear Therefore, we’ve created a workplace where opinions are specialists, with a shared work ethic and a vision to provide
and considered advice on all areas of property in all key respected, where everyone is invited to contribute to the clients with a holistic view and market driven insights.
markets. We believe personal interaction is a crucial part success of our business and where they’re rewarded for DEVELOPMENT ADVICE
of ensuring every client is matched to the property that excellence. The result is that our people are more motivated, Being an international company, our healthcare team is • Market study
suits their needs best – be it commercial or residential. ensuring your experience with us is the best that it can be. equipped with resources and global connectivity to source • Financial feasibility study
cross border healthcare real estate transactions. Supported • Target market and concept definition
Operating in locations where our clients need us to be, With offices in the UAE and KSA, we have 523 offices in 60 by our team of international offices we provide visibility on • Indicative pricing of services
we provide a worldwide service that’s locally expert territories and more than 18,170 people. healthcare key performance indicators and market and • Hotspot and location analysis
transactional data to structure transactions.
OPERATOR SEARCH
• Operator search, selection and contract negotiation
REAL ESTATE VALUATION

• Acquisition
• Disposal
• Financial reporting
• Bank finance
• Fund raising
• Fire insurance
TRANSACTION ADVICE
• Market / commercial due diligence
• Identification of healthcare investment opportunities
within GCC and Europe (operating companies and
real estate)
• Assistance and support in raising capital
HEALTH CHECK
FOUR INDUSTRY EXPERTS OFFER THEIR VIEWS ON THE HEALTHCARE AND WELLNESS SECTOR IN DUBAI.
Joseph Morris, Dr. Gireesh Kumar, Maria Kuzmina, Stephen Flanagan,

Partner, Global Capital Markets Senior Manager, Healthcare Consultancy Senior Consultant, Healthcare Consultancy Partner, Head of Valuations and Advisory,
MENA
Healthcare real estate assets have grown in popularity as an Dubai’s healthcare sector is continuously evolving and after seeing Very often people mistakenly use “Wellness” as an epithet to Spa Healthcare real estate is now firmly established as its own separate
investment target in recent years. This is in part due to the defensive rapid growth for almost a decade the sector is now showing signs of procedures. However, in reality these two concepts have different asset class within the real estate sector.
nature of the assets, as well as the longer term tenant commitments maturity as investment is now focused around specialised and niche philosophies.
Typically we provide valuation advice to underwrite bank financing or
available which offer stability, especially in times of wider market segments, as well as preventive medicine. This is a direct
The term “Spa” stands for “Sanus per aquam” which means “Health equity investment, to support an M&A process, or to reflect the value
economic uncertainty. result of the framework created by the government to channel private
through water”. Spa Centers provide relaxation and treatment services, of the real estate asset in a company’s financial statements.
sector investment, attract high calibre human capital, and adopt and
Operators have been keen to take advantage of the capital sources which include luxury non-invasive cosmetic and beauty procedures.
utilise technology whilst maintaining quality. The specialised nature makes it difficult to separate and allocate
trying to break into the sector by exploring sale and leaseback On the other hand, wellness was created from a combination of two
the value of real property elements from the value of the ongoing
structures, as well as offering investors build to suit opportunities in In recent times, Dubai has developed the status of a medical tourism words, well – being and fitness, and covers spheres not only related
enterprise, as it is difficult to convert a healthcare facility to an
order to fund new developments. destination, owing to the high quality standards of healthcare facilities to physical body, but also emotional, intellectual, spiritual, social,
alternative use, most healthcare assets are single use facilities and
and patient centric approach, embraced by healthcare facilities. naming the few.
Whilst the covenant strength of the operator and the underlying the value is intrinsically tied to the operation as a healthcare business.
During 2018, healthcare facilities in the emirate received over 337,000
demographics of the market are still crucial in underwriting investment In other words, wellness should be perceived as a lifestyle necessity; These specialised characteristics are of limited non-healthcare
international patients resulting in a revenue of AED 1.16 billion.
opportunities, we expect to see continued demand from the sector engaging in regular exercise, diet control and quality time with your market use.
from all investor types. Our research revealed that specialities popular amongst medical family, friends and yourself and intellectual development.
It requires a specific understanding of the underlying drivers of the
tourists were orthopaedics, dermatology, ophthalmology, orthodontics
We noticed that globally and in Dubai in particular, wellness is healthcare industry in order to provide accurate valuation advice.
and infertility. This is in line with the overall vision to remain focused on
developing more towards preventive healthcare helping people Healthcare real estate is cash flow driven and it is important to
highly specialised and technology based healthcare offerings.
to reduce chances of acquiring and treating diabetes and obesity understand the impacts of changing consumer demands, technology
problems, which increased in recent years, especially in the in the sector and policy / regulation in the industry when assessing the
MENA region. value of healthcare real estate.
OUR RESIDENTIAL SERVICES OUR COMMERCIAL AND
ADVISORY SERVICES
UAE RESIDENTIAL SALES RESIDENTIAL PROJECT MARKETING EDUCATION & HEALTHCARE VALUATION CAPITAL MARKETS / INVESTMENT
Offering advice and transaction support to investors We provide unrivalled sales and marketing expertise Defensive real estate sectors are expected to Our qualified teams produce comprehensive reports in We advise investors on real estate transactions
and homeowners for their personal property needs. for developers across MENA, delivering a holistic outperform other real estate asset classes in the compliance with professional standards (RICS & internationally, providing origination, execution,
Our personalised service is backed up with leading approach encompassing in-house research, product event of poor market conditions. Our experts are IFRS). Valuations are undertaken across all asset asset management and disposition services across all
technology and market research and through our development, marketing and sales operations. We well placed to assist where it involves education and classes for a wide range of purposes with a firm focus sectors. We work with investors to source both
global network of 523 offices we match clients to market our properties through our global network in healthcare including studies, transactions, valuations, on the client and their requirements. Islamic and conventional finance for European
properties in the UAE. 60 countries. and operator search and contract negotiations. investment acquisitions.
Stephen Flanagan
Maria Morris Maria Morris Shehzad Jamal +971 50 8133 402 Joseph Morris
+971 56 4542 983 +971 56 4542 983 +971 4 4512 000 stephen.flanagan@me.knightfrank.com +971 50 5036 351
maria.morris@me.knightfrank.com maria.morris@me.knightfrank.com shehzad.jamal@me.knightfrank.com joseph.morris@me.knightfrank.com
UK RESIDENTIAL PROPERTY INTERNATIONAL RESIDENTIAL SALES DEVELOPMENT CONSULTANCY & OFFICES LOGISTICS & INDUSTRIAL
Our dedicated UK residential property team has As one of the world's leading international property
RESEARCH Our tenant advisory team provides international Our logistics and industrial team have an intrinsic
exclusive representation of London and wider UK consultants, we market, rent and sell sought-after residential companies with seamless professional real understanding of regional industrial areas and free
We provide comprehensive real estate development
residential developments which we showcase property in key destinations across the globe, including luxury estate advice on corporate relocation and expansion. zones, providing unrivalled advice. We are the trusted
recommendations and feasibility advice to developers,
throughout the MENA region. We work with major Alpine chalets, relaxing beach villas and city penthouses We are retained to provide strategic advice to high advisors to local and international developers and
governments and funding institutions. Our research
residential developers from the UK to bring clients through to country houses, rustic cottages and working farms. profile institutional landlords on investors across the Middle East.
ensures clients have access to the latest data and
their perfect new home or investment property. their UAE office portfolios.
trends across all sectors of the market.
Maria Morris Matthew Dadd
Henry Faun +971 56 4542 983 Matthew Dadd +971 56 6146 087
Hari Krishnan
+971 56 1102 407 maria.morris@me.knightfrank.com +971 56 6146 087 matthew.dadd@me.knightfrank.com
+971 4 4267 659
henry.faun@knightfrank.com matthew.dadd@me.knightfrank.com
hari.Krishnan@me.knightfrank.com
INVESTOR SERVICES PROJECT MONITORING PROPERTY ASSET MANAGEMENT HOSPITALITY

A central contact point for lettings and management, Our team of Valuation and Quantity Surveyors provide We provide bespoke, creative solutions that will Our hospitality real estate team provides strategic
furnishing and interior design, finance, tax services and an independent Project Management Service for enhance and protect your property investments, advice to clients ranging from large government
resale. Knight Frank can offer you a one stop service client’s including funding institutions, banks and reduce operating costs, minimise risk and ensure related entities to high net worth individuals looking to
from the UAE to ensure the requirements for your investors to effectively manage their security in the optimal occupier retention. We have extensive develop hospitality real estate as part of a mixed-use
London property are met post purchase. development process. Reporting options include experience of providing hands-on operational property scheme or just a single component hotel.
initial audit reports, progress reports and practical management and property management consultancy
Henry Faun completion reports. across the Middle East. Ali Manzoor
+971 56 1102 407 +971 56 4202 314
henry.faun@knightfrank.com Stephen Flanagan Matthew Dadd ali.manzoor@me.knightfrank.com
+971 50 8133 402 +971 56 6146 087
stephen.flanagan@me.knightfrank.com matthew.dadd@me.knightfrank.com
DUBAI HEALTH EXPERIENCE
MEMBERS
HOSPITALS CLINICS CLINICS WELLNESS
1. Al Garhoud Private Hospital 1. Acacia Medical Center 31. Maison Lutetia 1. The Retreat Palm Dubai Mgallery by Sofitel
2. Al Zahra Private Hospital Dubai 2. Aesthetic Dermal Medical Center (Zo Skin Center) 32. Medcare Eye Center
3. American Hospital, Dubai 3. Aesthetica Avivo 33. Mediclinic Deira City Center Clinic
4. Aster Hospital 4. Aesthetics International Plastic Surgery Clinic 34. Mediclinic Dubai Mall
5. Burjeel Hospital for Advanced Surgery 5. Al Shunnar Plastic Surgery 35. MedStar Day Surgery Center
6. Canadian Specialist Hospital 6. American Upright MRI 36. Mint Dental
7. Dubai London Clinic and Specialty Hospital 7. Amina Polyclinic 37. Neuropedia
8. Emirates Hospital 8. Apa Aesthetic Dental Clinic 38. Nicolas and ASP
9. International Modern Hospital 9. Apex Medical Center 39. Novomed Centers
10. King’s College Hospital London, UAE 10. Armada Medical Center 40. Open MRI for Spine Surgery
11. Medcare Orthopaedics and Spine Hospital 11. Bella Roma Medical & Aesthetics Center 41. Oris Dental Clinic – Jumeirah
12. Mediclinic Parkview Hospital 12. Biolite Aesthetic Clinic 42. Oris Dental Clinic – Mirdiff
13. Mediclinic Welcare Hospital 13. Bloom Aesthetic and Laser Clinic 43. Quironsalud Ophthalmological Institute
14. Neuro Spinal Hospital 14. Bourn Hall Fertility Clinic 44. Quro Obesity Center
15. NMC Royal Hospital 15. Bourna Medical Spa & Laser Center 45. Same Day Dental Clinic
16. NMC Specialty Hospital Al Nahda 16. Cocoona Aesthetic Transformation Center 46. Seven Dental Center
17. Prime Hospital 17. CosmeSurge 47. SHAMMA Clinic
18. Saudi German Hospital 18. DNA Health and Wellness 48. Silkor Laser Hair Removal
19. Thumbay Hospital, Dubai 19. Dr. Amina Al Amiri Clinic 49. The Dome MedDental Clinic
20. Zulekha Hospital - Dubai 20. Dr. Joy Dental Clinic 50. The Healers’ Clinic
21. Dr. Kayle Aesthetic Clinic 51. The Hundred Wellness Center
22. Dr. Michael’s Dental Centers 52. Tonic Weightloss Surgery Center
23. Dubai Cosmetic Center 53. United Medical Center
24. Eternity Medicine Institute 54. Valiant Clinic
25. Excellency Physiotherapy Center 55. Zia Medical Center
26. Exeter Medical Center
27. Fakih IVF
28. General Medical Center
29. Kaya Skincare Clinic
30. Liberty Dental Clinic - Dubai
Contacts
Shehzad Jamal
shehzad.jamal@me.knightfrank.com
+971 56 4101 298
Dr. Gireesh Kumar

gireesh.kumar@me.knightfrank.com
+971 56 4845 490
Maria Kuzmina
maria.kuzmina@me.knightfrank.com
+971 50 6686 028
KNIGHT FRANK
5th Floor, Building 2, Emaar Business Park
Dubai, United Arab Emirates, PO Box 487207
+971 4 4512 000
@KnightFrankUAE @KnightFrankME Knight Frank Middle East KnightFrankME KnightFrank
KnightFrank.ae
This report is published for general information only and not to be relied upon in any way. Although high standards have been used in the preparation of the information, analysis, views and
projections presented in this report, no responsibility or liability whatsoever can be accepted by Knight Frank for any loss or damage resultant from any use of, reliance on or reference to the
contents of this document. As a general report, this material does not necessarily represent the view of Knight Frank in relation to particular properties or projects. Reproduction of this report in
whole or in part is not allowed without prior written approval of Knight Frank to the form and content within which it appears.
Knight Frank Middle East Limited (Dubai Branch) is a foreign branch with registration number 653414. “PSIREB” RERA ORN: 11964. Our registered office is: 5th Floor, Building 2, Emaar Business
Park, PO Box 487207, Dubai, UAE.
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DUBAI HEALTH

His Highness Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum,

Source : Dubai Health Strategy 2016 - 2021

Sheikh Maktoum Bin Mohammed Bin Rashid Al Maktoum,

His Excellency Humaid Al Qutami

DXHConnect dxhconnect DXH Connect DXH Connect

The aim of the initiative is driven by the vision to

Dubai is a recognised medical tourism destination and

Operational data provided by healthcare operators pertains to financial year 2018

Al Garhoud Private Hospital

Al Garhoud Group name:

Room breakdown: Year of establishment:

Specialisation of the facility:

Dr. Ahmed Abdel Salam Ghanem

Al Zahra Private Hospital Dubai

Al Barsha Group name:

Name of brands within UAE:

Opening year: Room breakdown:

American Hospital, Dubai

Top 5 specialities visited:

Opening year: Room breakdown:

Burjeel Hospital for Advanced Surgery

Sheikh Zayed Road Group name:

Room breakdown: Year of establishment:

Canadian Specialist Hospital

Medical tourist profile:

Dubai London Clinic and Specialty Hospital

Umm Suqeim Group name:

Room breakdown: Year of establishment:

Medical tourist profile:

Number of beds: Dr. Misho Ravic

Jumeirah Group name:

Room breakdown: Year of establishment:

Yazen Abu Gulal

International Modern Hospital

Al Raffa Group name:

Room breakdown: Year of establishment:

Medical tourist profile:

Riaz Abdul Aziz Khan

King’s College Hospital London, UAE

Dubai Hills Medical tourist profile:

Medical tourist origin:

Top 5 specialities visited:

Opening year: Room breakdown:

Medcare Orthopaedics and Spine Hospital

Al Safa Group name:

Room breakdown: Year of establishment:

Medical tourist profile:

Mediclinic Parkview Hospital

Al Barsha South Group name:

Room breakdown: Year of establishment:

Medical tourist profile:

David John Hadley

Mediclinic Welcare Hospital

Al Garhoud Group name:

Room breakdown: Year of establishment:

Medical tourist profile:

Dr. Tarek Fathey

Neuro Spinal Hospital

Jumeirah Group name:

Room breakdown: Year of establishment:

Medical tourist profile:

Dr. Abdul Karim Msaddi

NMC Royal Hospital