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JD Business Analyst BPS PDF
JD Business Analyst BPS PDF
These positions are within Cognizant Business Process Services (BPS), which is one of the fast-growing
units within Cognizant, providing offshoring and consulting services to clients. BPS operates across
multiple industry segments – Banking & Financial Services, Insurance, Healthcare, Life Sciences, Products
Resources & Technology and Communication, Information, Media & Entertainment.
These roles are part of a fast-track career development program, whereby resources would be rotated
across a variety of functions to provide wholesome exposure and learning. Potential areas of
deployment would be Process Excellence, Transition, Business development & solution identification,
Process consulting and Operations management.
Roles such as Process Consulting, Transition and Process Excellence may also involve travel to client
locations onshore. Such stints would ensure additional exposure and learning for the candidate.
The job responsibilities would vary based on the function of deployment. A high-level understanding is
provided below:
Process Consulting
Consulting engagement execution: Work independently or as part of a project team to
reengineer business processes as part of process consulting engagements
Practice-building: Contribute to creation of Knowledge Assets, which can be leveraged to drive
growth and aid consulting delivery.
Process Excellence
Work closely with Operations teams to drive process performance through a variety of
initiatives including Metrics and MIS design, Process analysis and Process improvement
Drive ideation and innovation within Operations and train/mentor associates on process
improvement methodologies
Transition
Create project plans and track adherence to transition tollgates/milestones
Perform due diligence activities
Create strategic out-of- the-box solutions and implementation plans from transition perspective
Operations Management
Interact with Client and ensure seamless project delivery
Identify business development opportunities and communicate them to senior management
Ensure fulfillment of contractual obligations, adherence of SLA and achievement of key
performance indicators/project milestones
Business Development
Create and Manage data repository for BD activities
Proposal development and presentation where necessary
Market research and lead generation activities