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JD – B School Campus Hires

Business Unit BPS


Designation Business Analyst
Education MBA
Location of Posting Across all locations in India basis demand
Position Summary:

These positions are within Cognizant Business Process Services (BPS), which is one of the fast-growing
units within Cognizant, providing offshoring and consulting services to clients. BPS operates across
multiple industry segments – Banking & Financial Services, Insurance, Healthcare, Life Sciences, Products
Resources & Technology and Communication, Information, Media & Entertainment.

These roles are part of a fast-track career development program, whereby resources would be rotated
across a variety of functions to provide wholesome exposure and learning. Potential areas of
deployment would be Process Excellence, Transition, Business development & solution identification,
Process consulting and Operations management.

Roles such as Process Consulting, Transition and Process Excellence may also involve travel to client
locations onshore. Such stints would ensure additional exposure and learning for the candidate.

Primary Job Responsibilities:

The job responsibilities would vary based on the function of deployment. A high-level understanding is
provided below:

Process Consulting
 Consulting engagement execution: Work independently or as part of a project team to
reengineer business processes as part of process consulting engagements
 Practice-building: Contribute to creation of Knowledge Assets, which can be leveraged to drive
growth and aid consulting delivery.

Process Excellence
 Work closely with Operations teams to drive process performance through a variety of
initiatives including Metrics and MIS design, Process analysis and Process improvement
 Drive ideation and innovation within Operations and train/mentor associates on process
improvement methodologies

Transition
 Create project plans and track adherence to transition tollgates/milestones
 Perform due diligence activities
 Create strategic out-of- the-box solutions and implementation plans from transition perspective

Operations Management
 Interact with Client and ensure seamless project delivery
 Identify business development opportunities and communicate them to senior management
 Ensure fulfillment of contractual obligations, adherence of SLA and achievement of key
performance indicators/project milestones

Business Development
 Create and Manage data repository for BD activities
 Proposal development and presentation where necessary
 Market research and lead generation activities

Competencies: (Desired/Necessary skills for this role)

 Strong Communication Skills


 Team / interpersonal skills
 Analytical /Problem Solving skills
 Client Focus & Executive Presence
 Innovation & Strategic Thinking
 Industry and Domain Capability

Key Result Areas:

 Ability to understand the domain and adapt to the role quickly


 Ability to deliver against the goals/objectives set out for each individual role
 Ability to network and gain additional exposure to all areas of BPS
 Ability to interact with clients and senior leadership independently
 Ability to work as part of a larger team and contribute effectively

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