Actividad de aprendizaje 5 – Fase Planeación

AA5_Ev5_OR: Supply Chain flowchart

Yudi Ramírez
Giovanna Gallego
Edwin Adrián Ocampo

SERVICIO NACIONAL DE APRENDIZAJE (SENA)

GETION LOGISTICA
FICHA (1852715)
BOGOTA 2019

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 TABLE OF CONTENTS

INTRODUCTION ………………………………………………………………… 3
APROACH ………………………………………………………………………... 4
Virtual supply channel …………………………………………………………. 5
virtual channel structure ………………………………………………………. 6

virtual channel process flowchart ……………………………………. 7

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 INTRODUCTION

Advances in knowledge open new business alternatives that seek to improve the attention
and satisfaction of customer needs. The use of virtual systems It begins to show itself as a
new alternative for the client, preventing it from having that move to a business in a
physical way to be able to acquire the products that are of your interest. In this sense, this
research focuses on studying the chain virtual supply for the start-up of a supermarket.
Advances in knowledge open new commercial alternatives that seek to improve attention
and Satisfaction of customer needs. The use of virtual systems begins to appear as a new
alternative for the customer, avoiding the need to physically move to a business to buy
Products of interest.

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APROACH
At present, the use of ICT’s information and communication technologies, within of the
business environment is increasingly common, due to the multiple benefits that Its proper
use can generate.
In the field of logistics, systems such as e-commerce are a broad alternative development,
mainly focused on changes in behavior patterns of the population that find in mechanisms
such as the computer network mechanisms for more agilely satisfy your requirements.
In this regard, it is observed that within the city of Bogotá, there are few organizations that
manage a virtual supply chain focused on worry and distribution of mass consumption
products.
Electronic commerce is the use of Internet and Web to do business. Stated more formally,
we focus on transactions. commercials enabled digitally between organizations and
individuals. Digitally enabled transactions include all transactions mediated by digital
technology. For the most part, this means transactions that occur through the Internet and
the Web. The commercial transactions involve the exchange of values between limits
organizational or individual, in exchange for products and services. E-commerce
technology allows transactions cross cultural and national boundaries with much greater
convenience and cost effectiveness of what can be achieved with traditional trade.
Consequently, the potential market size for traders that use e-commerce is almost
equivalent to the size of the World population online.
Unlike any of the commercial technologies of the twentieth century, with the possible
exception of the phone, e-commerce technologies they allow interactivity, which means
that they facilitate communication Two-way between the merchant and the consumer.
internet and Web exorbitantly increase the density of the information: the total amount and
amount of information available for All market participants, customers and merchants alike.
The e-commerce technologies reduce the costs of collecting information, storage,
processing and communication. E-commerce operations have become the scope
worldwide in a decisive factor for companies, taking advantage of the advantages and the
technology offered by the internet service and its great capacity to End consumer
response in real time. Logistics is becomes a critical success factor for companies that
market its products in the network, is an adequate logistics, with the purpose of operating
effectively goods and services to final consumers, generating competitive advantages,
profitability in the business and satisfaction of customer expectations.

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Virtual supply channel

Users purchases
Action ratio

information

delivery feedback

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As can be seen in the graph, the process determines a range of action that includes
physical locations that can be serviced from a storage center. Once the process is defined,
the potential client interacts with the portal, obtaining information of the products that exist,
place an order that is centralized in a data warehouse to later send a delivery order.
In this case, the portal replaces the physical store, represented a saving for the company
That avoids this expense. Current technological advances allow simulating a store virtual
with several informative options where the client can know about the products, varieties,
brands, prices, payment methods, promotions among others. In this case, the process is
supported by a technological platform that processes the data transforming into
information
A utility in the process is the possible information to obtain, through processing of
information, aspect that can be achieved based on applications that use management
indicators which will support with information on each of the processes

virtual channel structure

Once the structure of the virtual channel is defined, it is necessary to know its processes
Below is the virtual channel process:

The virtual channel has distribution processes once the sale has been executed, same as
indicated is done through a platform that guides the client and lend all the information that
allows you to make the purchase decision In general, the channel processes are
maintained, that is, purchases are required, storage, distribution, but these maintain
various modalities. In the case of virtual channel, it is not necessary to have minor storage
to the extent that no there are points of sale in which the product must be permanently
displayed in the wineries.
As indicated above the platform replaces the physical, personal and equipment, being a
valid mechanism to reduce operating costs. The coverage capacity is wide, this should be
delimited based on the range of action Have the storage point.

virtual channel process flowchart

At the flowchart level, the virtual channel processes are described below:

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