Professional Documents
Culture Documents
CAREER NARRATIVE
PIZZA HUT- KOKOMO IN 2017
Customer Service Representative (CSR)
Provided outstanding customer service by
✓ Applying communication and problem-solving skills to resolve customer complaints and promote
long term loyalty
✓ Staying up to date on menu changes to offer accurate information, answer any questions, and
help customers select optimal meal choices based on individual preferences
✓ Maintaining customer satisfaction with timely table check-ins to assess drink or other needs
RUE21- KOKOMO IN 2017-2018
Retail Associate and Brand Representative
Fostering an enjoyable shopping environment by
✓ Greeting customers as they enter the store and help them to find the proper item they are needing
✓ Offering each customer personal service and polite support to boost sales and customer
satisfaction
✓ Ensuring merchandise is organized in an appealing and accessible fashion to maximize business
revenue
✓ Was in charge of posting and modeling for the stores Instagram
JOURNEYS- CASTLETON MALL & KOKOMO IN 2018- 2019
Manager
Selling stylish clothing and accessories by
✓ Communicating effectively with team members
✓ Establishing a personal expectation of excellence
✓ Made sure all associates are hitting and reaching sales goals
✓ Proficient in customer service
EDUCATION
INDIANA UNIV-PURDUE UNIV INDIANAPOLIS, Indianapolis, IN— Freshman (expected graduation 2023)
Universidad de costa Rica ( summer 2016)
AWARDS/Society/Accomplishments
National Junior Honor Society
Linda Healy Memorial Grant