Professional Documents
Culture Documents
MUTUAL FUNDS)
Project Report submitted in Partial fulfillment of the requirement for the
Of
BANGALORE UNIVERSITY
By
Ms. S. Nagalakshmi
Assistant Professor
IFIM COLLEGE
2018
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Content
Sl. No Report particulars Page No.
1. Introduction 3
2. Background and Objectives 16
3. Training Methods and Activities 19
4. Learning Outcomes 23
5. Data Analysis using analytical tools 25
6. Key findings and conclusions 41
7. Recommendations 46
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CHAPTER-1
INTRODUCTION
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Reliance mutual fund (RMF) is India‟s one among the leading mutual funds, having
Average Assets below Management (AAUM) of Rs a pair of,40,445.37 Crores (April
2018 - June 2018 Quarter Q1) and eighty three.99 lakhs folios (as on June thirty, 2018).
Reliance mutual fund is an element of the Reliance Anil Dhirubhai Ambani (ADA)
cluster. it's one among the quickest growing mutual funds in Asian country|Bharat|Asian
country|Asian nation} that provides capitalists a comprehensive portfolio of product to
fulfill variable investor necessities and has presence in a hundred and sixty cities in India.
RMF perpetually endeavors to launch innovative product, schemes and client service
initiatives to extend worth for the investors.
Reliance Nippon Life quality Management restricted (formerly Reliance Capital quality
Management limited) (RNLAM) is that the quality manager of Reliance mutual fund
(RMF). RNLAM could be a subsidiary of Reliance capital restricted (RCL). Presently,
RCL holds 61%Rof its total issued and paid up equity share capital of RNLAM.
RNLAM has been appointed because the quality Management Company (AMC) of
Reliance mutual fund (RMF) by the trustees of RMF wide investment Management
Agreement (IMA) dated could twelve, 1995 amended on August twelve,1997, January
20,2004 and Feb seventeen,2011 in line with SEBI (Mutual Funds) rules,1996.
SUBSIDIARIES OF RNLAM
From time to time, RNLAM has started subsidiary firms when seeking the required
approvals and registrations, as applicable, as well as that from SEBI. Presently, RNLAM
has the subsequent subsidiaries:
INDIA
• Reliance Capital Pension Fund restricted, for the management of funds below the
new pension system.
Overseas
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Objectives:
1. To hold out the activities of a mutual fund as allowable by law, and formulate and
implement numerous collective and innovative schemes of savings and investments
for individuals in Republic of India and abroad, and conjointly guarantee liquidity of
investments for the investors.
2. To deploy funds so raised thus on facilitate the unit holders earn cheap returns on
their savings; and
3. To require such steps as could also be necessary from time to time to appreciate the
results with none limitation.
Reliance mutual fund has been established as a trust below the ITA (Indian Trusts Act),
1882 with Reliance Capital Trustee Co. restricted (RCTC), because the Trustee and
Reliance Capital restricted (RCL), because the Settler/Sponsor.
Reliance mutual fund is registered with the Securities & Exchange Board of Republic of
India (SEBI) vide identification number MF/022/95/1 dated June thirty, 1995. Vide
SEBI's letter no. IMD/PSP/4958/2004 dated March eleven,2004 the name Reliance
Capital mutual fund (RCMF) was modified to Reliance mutual fund (RMF) effective
from March eleven,2004. Reliance mutual fund (RMF) was fashioned to launch
numerous innovative schemes below that units are issued to the final public with a read to
contribute to the capital market investments and to produce investors the opportunities to
form investments in heterogeneous segments of securities,
Key Information:
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Chairman N.A
Investor Service
Mr. Bhalchandra Joshi
Officer
Other Details:
Address Reliance Centre, 7th Floor South Wing, Off Western Express
Highway, Santacruz (E), Mumbai-400055
E-mail customer_care@reliancemutual.com
SCHEMES IN RNLAM
Reliance mutual fund offered many schemes such as equity with growth schemes, debt
with income schemes and sector focused schemes.
• Interval scheme
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Through this chapter i would like to introduce my report. This chapter has been divided
into: two parts. The first part talked about various investment opportunities available
among investors and their brief introduction. It also talked about awareness level of
various investment, why household invest and most preferred investment option. The
second part talks about mutual fund. It started with introduction and then history across
world and then came to India, types of mutual fund. This part also throws light on
different phases of mutual fund.
If after independence somebody wrote a future. Finance story of India, they may not have
predicted the market that faces a retail consumer today. Till 1990s, savings and investing
decisions were dependent on the government. No wonder India‟s household chose gold
and real estate as saving sumps. The financial sector was a reflection of the overall
direction of the nation economy. Costs were high, service poor in state-owned and run
finance. But post 1991, when India chose to open its economy for world change came
suddenly. Some seventy fifth of Indian saving is completed by households. Some sixty
six of that's into assets and gold.
The savings and investment patterns in Asian nation have seen some changes gap up our
economy has crystal rectifier to variations in our lifestyles and in our consumption habits.
This successively has influenced however folks save and invest their cash. All of this has
contributed to a series of continuous ups and downs within the economy.
In the last decade and a 0.5 ending March 2016, because the GDP grew from Bureau of
Intelligence and Research zero.23 hundred thousand large integer to Bureau of
Intelligence and Research one.36 hundred thousand large integer, social unit savings as a
quantitative relation of GDP had fallen from twenty two % to nineteen %. At constant
time, money savings as a share of social unit savings has fallen from forty five to forty %.
Thus, not solely had social unit savings been falling, the speed of economic savings as a
proportion of overall savings was additionally returning down. Looking at some of the
investment opportunities:-
fixed deposit or keep money in saving account as this would easily fetch them
return of 6% with risk is low. More than 95% Indian households prefer to park
their money in bank deposit.
4. DEBT FUNDS, COMPANY FD & TAX SAVING FD:- Debt fund can provide
higher return than normal FDs. For short term liquid fund can help one earn up to
10% interest whereas for long term, smart investing can yield up to 15% interest.
Company FDs can also provide higher return than normal FDs can go as high as
12% per annum but one need to invest safely as withdrawal only possible once it
reach maturity. Considered as high risk investment as one need to see track record
of company tax saving FDs can yield anything between 7-9% and it serve dual
purpose of safe investment while also saving on tax.
➢
Total Estimated Households investor is 3.37 cr. in India.
➢
Out of this 2.37 cr. inhabit in Urban part of the country while other 1 cr. in
rural part.
Entry of non-UTI, public sector mutual fund in 1987 set up by public sector banks
and LIC and GIC.
First non-UTI Mutual Fund was SBI Mutual Fund established in june 1987.
Followed by Canara Bank mutual fund in December 1987, Punjab national bank
mutual fund in august 1989, Indian bank mutual fund in November 1989, Bank of
India in june 1990, Bank of baroda in October 1992.
LIC mutual fund established in 1989 and GIC mutual fund in 1990.
AUM of 47,004 crore at the end of 1993.
Announced the demonetization of 500 and 100 rupees notes by government on 8th
November 2016.
Increased rush to deposit cash in the bank accounts with increasing flood of funds in
bank.
Reduction on rate of fixed deposits by banks and decreasing returns from real state
and gold flooded funds in mutual fund.
SIP came in picture and became buzz phrase increasing the collection by 60% from
3434 crore in October 2016 to Rs 5516 crore in September 2017
Received inflow of 1.35 lakh crore in equity funds and 74000 crore in balanced funds.
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CHAPTER-2
Problem identified here are people or investor are well aware of reliance mutual fund but that
awareness couldn‟t convert into investment. This is mainly because of lack of knowledge or
having wrong perception of it. Talks like money will go in vein, which product to choose,
can‟t track of your invested money made investor to think twice before investing it.
2.2 OBJECTIVE
To identify the investors‟ purpose to invest in mutual fund and the performance of
current investment.
To identify the awareness of Reliance mutual fund and its awareness among the
investors.
To compare the relationship between risk and return is accordance with reliance
mutual fund and other investment instruments available
2.3 METHODOLOGY
This report carries both primary and secondary data source. A set of questionnaires has been
prepared and then circulated among investors for their response to capture and later analyzed
for the primary source. Meanwhile for secondary source, it was collected from various
journals, research papers, website, and my own finding.
2.5 SAMPLING:
Sampling procedure:
For Primary source the existing customers of Axis Bank, Bangalore Koramangala cluster‟s
branches as well as apart from the axis bank those whose are investors are taken.
Sample Size
The sample size of 100 respondents is taken for the study which consists of investors only.
Sample design:
For primary source, Quantitative research has been done which turn raw number into
meaningful data through the application of rational and critical thinking.
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CHAPTER-3
During the tenure of the IIP following operations were assigned to me:
NFO drive was launched from 7th September 2018 to 21st September 2018 named
Reliance India Opportunity Fund within the Axis Bank. It was a close ended
equity-oriented scheme launched taking advantage of the market polarization.
CHAPTER-4
LEARNING OUTCOMES
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CHAPTER-5
Respondent are classified based on their age. The data are shown in pie chart. 81% of the
respondents belong to the categories of 20-30 years It shows a healthy trend for the market as
young generation started investing as soon as they started to earn rather than saving in as
liquid asset.
Age
8% 1%
10%
20-30
30-40
81% 40-50
50 & above
Occupations
Another factor on which respondent are classified is based on occupation. 64% of the
respondents belong to private employee. This shows that investment cultures are higher in
among private employee than any other. This also states that investment culture is low among
government employee which is a worry sign as vast population is in that occupation.
Occupation
10%
21% Private
Government
64%
Self Employed
5% Others
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Investment objective
This is the key question as this clarifies the investor thinking before making investment in
any of the available asset like liquid, physical or financial institutions. Majority of them
i.e.34% had objective of Tax saving as the prime fascia for investment followed by capital
gain i.e.31%.
Investment made
On being asked what all investment you have made? Majority have them made in life
insurance i.e.31% followed by mutual fund 27% and fixed deposit 24%. This shows recent
trend change in investment pattern being observed all over the nation. There is shift from
physical asset to financial institutions.
8%
27%
24% Mutual Fund
Real Estate
10% Life Insurance
Fixed Deposits
31% Others
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Inception of Investment
On being asked since when you are investing in financial instrument? Most of them are fall
into 0-3 month‟s category i.e. 27% followed by 9-12 months i.e. 24%. This shows that on
being asked on their age most of them are 20-30 group and in this age group they are termed
as new investor.
10%
27% 0-3 months
24%
3-6 months
6-9 months
19%
20% 9-12 months
12 months and above
Types of Investor
On being asked what best describes you? As this will clarify most probable where they will
invest? Preservers are investors who put a strong emphasis on financial security and
preserving their wealth. Their risk level is on lower side.
Accumulators are investors who are interesting in accumulating wealth. Their risk level is
high to very high. Independent are investors who are analytical and critical thinker. They will
understand investment and make proper plan even in doing so they miss one or two
opportunities. Their risk level is above average. Followers are investors who are more
passive. They follow the lead of their surrounding like friends, relatives & family. They also
follow current investing fad. Risk level is generally lower than average.
51% of our respondents are followers and this is bound to happen as most of them are already
in early age of their investment and just now started investing.
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9% 20%
Preserver
20% Accumulator
51% Independent
Follower
On being asked have you heard of mutual fund? 90% respondents say yes. It shows they
heard about it but this doesn‟t imply into investment or having knowledge about it. This only
implies that awareness level is high of mutual fund.
10%
Yes
No
90%
On being asked what do you think of mutual fund? Mostly 33% said lack of knowledge. This
implies investors are aware of mutual fund but lack proper knowledge. Thus this might
become the factor of not investing in it. 31% said “High on risk & return”. This might be the
other factor of not becoming hot spot for investment. Those who are follower & preserver
will avoid investing in it.
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33% 31%
High risk and return
High risk and low return
Low risk and return
10%
low risk and high return
16%
10%
lack of knowledge
On being asked do you invest in mutual fund? only 41% respondent said yes. This figure is
just less than half when we asked about awareness of it. It can also see like this out of 90%
only 41% turned a mutual fund investor. This low conversion could be of many factors either
lack of knowledge or due to high risk associated with it as said by respondent in earlier
question.
41%
Yes
59%
No
On being asked if not, then what other option do you prefer to invest? The hot spot option for
investor is fixed deposit with approx. 30% & real estate with 19%. Both these investments
are under liquid asset which investor find safe place to invest. Liquid asset is an asset that can
be readily converted to cash.
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Best Option
When asked best option according to one? This implies means given the chance to invest
where would they like to invest? Majority respondent i.e. 27% said Mutual fund followed by
real estate & bank deposit. This can be seen as huge change from the investment point of
view. It shows slowly & slowly investor is willing to invest in financial institutions which
will be increasing in coming years.
7%
11% 23% Bank Deposit
6% Real Estate
Mutual Fund
Consideration of factor
On being asked which factor you considered before investing in mutual fund or other
investment? Majority said i.e. 41% high return followed by safety of principal i.e. 31%. This
trend shows that investor slowly and slowly keeping behind traditional thinking and thinking
about high return which is purely market based. As the respondent major age group 20-30 , it
can also been seen as new investor looking toward high return rather than old conventional
thinking of safety of principal.
11%
31%
17% Safety of Principal
High Return
Low Risk
41%
Maturity
When being asked most important factor while choosing an investment option? Majority i.e
41% pointed the factor as „how quickly one is able to increase wealth‟ followed by amount of
monthly income the investment will generate i.e.25%
Awareness of the product is high among the customers with 82% of the consumers agreeing
to it.
18%
Yes
No
82%
When it comes to knowledge about the reliance mutual fund products 34% responded as
neutral and 19% responded as having low on knowledge and 18% having no knowledge at
all. The facts denotes that the need of aware.
18% 11%
Highly knowledgeable
18%
Knowledgeable
19%
Neutral
Heard but low on knowledge
34%
Not knowledgeable
Out of 90% who have knowledge about the mutual fund only 36% are currently investing
while 64% of the respondents are currently not investing in Reliance mutual schemes.
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36%
Yes
64%
No
Among those who invest in Reliance mutual, they were further segmented depending upon
their awareness about different schemes. Large Cap fund, Reliance balanced advantage fund
and Reliance hybrid fund are best know to the investors.
0 5 10 15 20 25 30 35
About 22% of the customers were satisfied and above with the returns from the schemes of
Reliance mutual fund whereas 7% of the total respondents were not happy with the returns
they get from the schemes provided by the Reliance Mutual fund. There was a neutral
reaction by 7% of the customers.
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25% of the respondents are willing to invest often with Reliance mutual fund in future.
Respondents who will never invest are 22% and are a huge concern. 34% would sometimes
opt for the same.
13%
22%
Never
25% 6%
Rarely
Sometimes
Often
34%
Always
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The correlation between knowledge of reliance mutual fund and willingness of the
respondents is 0.93 which shows that there is strong and positive correlation between two
variables.
future.
6
5
4
3
2
1
0
0 1 2 3 4 5 6
Knowledge of Reliance Mutual fund
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During my tenure of internship one part is also to analysis various investment opportunities
with mutual fund. Today for an investor they have maximum option of investing and the
options are wide open. We have also seen that traditional approach of investment being given
up by investor and they are moving toward new and emerging one.
To reach any point data is the ultimate thing. Through this chapter we will come to know
how much better investment in mutual fund than other investment.
We will compare all other popular investment option with mutual fund and see how much
one earn through a period.
year After 5 y
Account Mahindra
Reliance
Mutual Fund Liquid fund 1,00,000 6.91 7.04 8.12 1,47,751
• Saving interest vary from bank to bank. Many bank offers between 3-4%.
• Mutual fund returns also vary from company to company and even scheme to scheme.
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Deposit
Reliance
Mutual
fund (Short
term fund) 1,00,000 10.82 110820 136098 167143
• In mutual fund it has been chosen debt fund as investor who invest in FD generally
invest in debt fund in mutual fund.
• It has been assumed that investor didn‟t move fund in between and one invested for 5
years.
On similar basis Reliance mutual fund has ELSS (Equity linked saving scheme).
• Liable to pay 15% short term capital gain if one sell stock within a span of one year.
• Can get quick and good returns if invest in right stock and sell it on right time.
• Risk is spread across and hence reduced with the pooling in of diversified stock.
Being a developing country, real estate was in peak from last one decade and it will continue
to do so in coming decades too. No doubt it is considered as one of the safest.
• Only asset that can be largely funded by long term debt, 75% by bank.
Real estate is still not everyone cup of tea. Small investor can‟t think of it. Not accessible to
every investor. More than that real estate is basically location-based investment, it will yield
maximum return if invested in T15 cities and as goes lower the return will also take a hit.
Whereas mutual fund is accessible to everyone and it doesn‟t depend on location. Comparing
with real estate it is a bit riskier
Ex:
For instance, Land was bought in Thane in 2005 at Rs.20 lakhs has now worth of Rs 100
lakhs at this present date. Growth of Rs 80 lakhs is achieved in just matter of 12 years,
knowing the fact the bank deposit provides - 9% per annum ( that time) later reduced to 7%
and currently at 5% by using compounded annually growth rate. The valuation of the
property increased at the rate of 13.17% during the tenure of January 2005 to January 2017.
Taking an assumption, same amount of 20lacs was invested in Reliance Large Cap fund
(Equity fund) for the same period. He would have made Rs 1.39 crs at a rate of 18 %
(approx).
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CHAPTER-6
6.1 FINDINGS
Real estate investment was based on geographically for better yields whereas
reliance mutual fund‟s schemes can be invested from anywhere and still yields
same for all
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It‟s wisely advisable for new-fangled investors to invest in mutual fund rather
than in stocks
Real estate is most favored among investors just because it can be funded by
banks up to ¾ of the investments with long term debts.
With much mutual fund house coming in and racing toward bank for sales of their
product it became over crowded.
Investors find mutual fund was for those who have extra wealth.
Revenue was the key factor which driver bank employee for more sales.
Among investor closing a mutual fund scheme and tracking it were the key issue
which drive them away from it.
Having not sufficient number of representatives to cover all branches took toll on
sales. This gave competitors an edge.
There were many investors who didn‟t have much knowledge on mutual fund and in
those cases role of bank employee played a critical role as which product he would
pitch for.
Investor doesn‟t like lengthy and complex procedure for enrolling and for opting out
from scheme.
It was much harder to sale a product at the second half of March month due to FY
closing.
Liquidity: If invested in open ended scheme investor had the benefit to withdraw the
amount whenever required.
Safe as well as transparent: Every mutual fund is regulated by SEBI, which gave
confidence to investor of their investment in safe hand. Through various portal
investors can track their current portfolio status.
Convenience: With less time invested and low investment, mutual fund is the ideal
investment option.
Manage inflation: It helped investor generate better inflation adjusted return, without
spending much time
6.2 CONCLUSION
CHAPTER-7
RECOMMENDATIONS
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Following are the recommendations that can be useful for the company to get more of the
investors.
Bank contributed a huge in term of generation of sales but as more mutual fund house
had joined, it became overcrowded. With no dedicated bank employee lot of time had
wasted in it without much sales. it would be better had there been franchise or
company own outlet in various or key places of city in large number to cater the need
of investor. This would also help in more brand awareness.
• More representatives
With majority of sales coming from bank and less number of representative to cover
all branches it created communication gap among them and this led to decline in
sales.
As majority of sales almost more than half generate from T15 cities, much focused
now given to 2nd & 3rd tier cities as there is lots of potential investor to catch on. This
would also help in expanding company presence and market share.
• Lucrative offers
To lure more sales company must come with exciting offers time to time not only for
sales made through relationship manager but also to individual investor and this must
be highlighted through various platform as this would give an edge.
To rectified investor complaint in no time required a strong back end team which can
extract data in quick succession and start working on it. Not only complaint, a new
SIP investment should be clear in less time and also if investor opted out from SIP
must be cleared within prescribed time.
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• To regulate entry and exit loads effectively as it creates a lot of confusion during final
settlement and this left a long-time impression on investors.