Professional Documents
Culture Documents
Answer: 1
Characteristics of a Leader
1. A leader is a person who takes responsibility for every decision taken. He is
responsible for making towards goals and objectives.
4. A leader should be consistent, a random leader cannot get the trust of his team
members. Leader should maintain transparency within team while communicating
goals and objectives.
Leader is one who is efficient in time management, can guide employees to work in
right direction. He should also be capable of messaging change under complicated
circumstances. He should build good relationship with external and internal customers
and be able to gap the bridge between top management and the people working at
the lower levels.
Types of Leadership
There are different type of leadership styles that exists in work environment. There is
never one size fit all leadership style for any organization. Leadership always depends
on attitude, personality, approach or working patterns of leaders.
Autocratic Leadership: This type of leaders have control over their staff and they
rarely consider work suggestions from others. They don’t want to share their power.
This kind of leadership is best suited for the organisations where the job is routine and
needs only limited skill set.
Action Oriented Leadership: In this kind of leadership, leaders define the guidelines
that what should be done and how to do it. Leaders are only interested in that, the
work is done on time.
Bureaucratic Leadership: In this style leaders strictly follows organizational rules and
policies. Here adherence to the rules, procedures and a defined hierarchy are very
important. There are close set of standards to ensure the accuracy of work
In case of M/s Subodh Enterprise, is not able to make profits, and there is
concern about people also as employees are highly demotivated. To overcome
from this kind of situation the organisation requires a Democratic type of
Leader.
A democratic leader shares decision making and problem solving responsibilities with
team, while retaining the ultimate decision with him. In this kind of leadership, team
involvement, engagement and participation is highly encouraged. This type of leaders
encourage the team members to set workable goals and recognize their achievement.
Team members feels more engaged in process. Democratic leadership can lead to
better ideas and more creative solutions to the problems. As team members are highly
motivated, they feel more involved inn project and takes care about the end results. If
employees are highly motivated and leader design a result oriented plan,
organizational goals are well described to team members; then organisation can
achieve the desired results.
Answer: 2
In an organisation decisions are made on the basis of its needs and preferences, and
it is important to make decisions within the certain time of period. If the decisions are
not made in right frame of time can affect the organizational performance.
Mr. Ajay has to purchase seven printer for different departments. He has to take formal
approach towards purchasing the printers. He needs to compare the different brands,
quality, prices, and vendors. He needs to compare the features of different types
of printers and to find out which product’s after sale service is good.
Selecting the Best Alternative: Now the list is ready with alternatives, now manager
is required to choose the best alternative among the list which can solve their purpose
and meet the requirement using the limited resources at given time.
Implementing the Decision: Now is the time to take the action by beginning the
implementation of the best alternative is selected.
Follow up: This is the last step of decision making process. It is to be identified that
the decision is taken is successful in achieving the defined objectives and meets
acceptable standards. In case if there are any deviations, corrective actions can be
taken on time.
By following the above process Mr. Ajay can buy best printers in the market at
competitive prices and within the given span of time.
Answer: 3
There are many types of conflicts may arise in work place due to cultural differences.
Lateral Conflict: Conflict between any two individuals at the same position is
called as Lateral Conflict.
4. Intragroup Conflict: These kind of groups arises within the group or department.
The performance of whole group or department gets effected due to these conflict.
In Mr. Amit’s case, in his team all seven team members are not aligned are having
conflicts within the group, so there is Intragroup Conflict. On the other hand, Mr. Amit’s
team is not having good rapport with production department and R&D department, So
there is Intergroup Conflict as well.
1. Avoiding: People generally avoid conflicts by looking away the conflict. It can be
avoided by changing the topic or denying any situation which can lead to problem.
There can be many reasons for avoiding the conflicts like no intentions to getting
stressed due to conflict. These techniques are adopted where people don’t want
to arguments or rivalries. For resolving administrating conflicts this technique is
best.
3. Competing: In this technique individuals are highly assertive in nature and take a
stand take a stand for what they know and what they want. In case of conflict,
these kind of people like to dominate others. This kind of technique can be adopt
where one have to take quick decisions in case of emergency.
4. Collaborating: Sometime this technique is also called win-win strategy as this
style ensures that both the parties are satisfied and willing to work together to
achieve the common goals. This is to be considered as the best style for resolving
conflicts.
Conflict is normal part of any organizational setting, the challenge of conflict lies in
how one can choose to deal with the conflict. Unresolved conflicts may have serious
impacts on the individual’s productivity. However it may have positive impacts also
like increase in individual’s performance due to competitive feeling, generation of new
ideas etc. If conflicts are ignored for long time it may effect organisation’s
performance.