Professional Documents
Culture Documents
Retail
Retail
2. merchandising function.
7. role of p.
8. Labels
A label (as distinct from signage) is a piece of paper, plastic
film, cloth, metal, or other material affixed to a container or
product, on which is written or printed
information or symbols about the product or item. Information
printed directly on a container or article can also be considered
labeling.
9.retail communication
Retail communication refers to the programs or schemes
conducted by the retailers to inform the customers about their
product, services and also about there Retail store. • The main
motive of Retail Marketing communication is to increase the
customer base and to increase the sales volume of the company.
11. targeting
Once the marketer creates different segments within the
market, he then devises various marketing strategies and
promotional schemes according to the tastes of the individuals
of particular segment. This process is called targeting. Once
market segments are created, organization then targets them.
Positioning
13. Branding,
Branding by definition, is a marketing practice in which
a company creates a name, symbol or design that is easily
identifiable as belonging to the company.
This helps to identify a product and distinguish it from other
products and services
14.concept of Customer service
Customer service is the act of taking care of the
customer's needs by providing and delivering professional,
helpful, high quality service and assistance before,
during, and after the customer's requirements are met