Premier C User Guide 5872v2 PDF

User's Guide
5872
Version 2.0
F EBRUARY 2000
MANUAL HISTORY
Date of issue for original version and subsequent versions:
NOTE: If entries are shown in bold
Version 1.0 ............. July 1999
Italics on this page, they represent new
Version 2.0 ............ February 2000 page(s) found in this latest version.
Previous version numbers are contained
within this latest version printing. Use
this Manual History page as a guide.
Page Version Page Version Page Version

No. No. No. No. No. No.
Cover ............................ 2.0 2-18 – 2-21 ................... 2.0 5-10 .............................. 2.0
Manual History Page .... 2.0 3-1– 3-5 ........................ 1.0
i .................................... 2.0 4-1– 4-2 ........................ 1.0
ii – iii ............................. 1.0 4-3 ................................ 2.0
1-1 – 1-2 ....................... 1.0 4-4 ................................ 1.0
1-3 ................................ 2.0 4-5 ................................ 2.0
2-1, 2-2 ......................... 2.0 5-1 ................................ 1.0
2-3 – 2-14 ..................... 1.0 5-2 ................................ 2.0
2-15 – 2-17 ................... 2.0 5-3 – 5-9 ....................... 1.0
Copyright © 1999 Tokheim Corporation. All rights reserved.

The information contained in this manual is copyrighted by Tokheim
Corporation and is for the exclusive use of Tokheim’s Authorized
Service Representatives, Distributors, and customers, who are authorized
to make copies for use in their business. No part of this manual may be
reproduced or transmitted in any form by any other person or persons
without written permission of Tokheim Corporation.
Trademarks:
INSIGHT™ is a trademark of Tokheim Corporation. MaxVac® is a
registered trademark of Tokheim Corporation
Premier C Series Dispensers User's Guide Tokheim Corporation

Form 5872 Version 2.0 July 1999 Rev. 02/10/00
CONTENTS
1 Introduction
Welcome ....................................................................................... 1-1
Assistance ..................................................................................... 1-1
Conventions used in this Manual ................................................... 1-2
Accessories and Ordering Information ........................................... 1-3
2 Dispenser Basics
Premier C Dispenser Features ...................................................... 2-2
Determining Side A on the Dispenser ............................................ 2-4
Quick Reference for Identifying Dispenser Electronics .................. 2-5
Components & Controls at a Glance
(Premier C with Standard DPT and Cash Acceptor Options) ......... 2-6
(Premier C with INSIGHT™DPT and Cash Acceptor Options) ........ 2-8
Using the Manager Key ............................................................... 2-10
Using the Arming Key ................................................................... 2-11
Performing Preset Sales at the Dispenser .................................... 2-11
Determining Product Number Assignments ................................. 2-12
Powering Down the Dispenser .................................................... 2-13
Powering Up the Dispenser ......................................................... 2-13
Operating without AC Power ....................................................... 2-13
Locating the Card Cage and Power Supplies .............................. 2-14
Replacing Light Bulbs in the Dispenser ....................................... 2-15
Changing Paper on a Standard DPT Printer ................................ 2-16
Changing Paper on a INSIGHT™ DPT Printer .............................. 2-17
Clearing a Paper Jam on a Standard DPT Printer ....................... 2-18
Clearing a Paper Jam on an INSIGHT™ DPT Printer ................... 2-20
3 Programming
Basic Programming ....................................................................... 3-2
Manager Modes ............................................................................. 3-5
4 Diagnosing & Solving Problems

ERR 01 – ERR 09 ......................................................................... 4-2
ERR 3x – ERR 13 .......................................................................... 4-3
ERR 14 – ERR 21 ......................................................................... 4-4
ERR 22 – ERR 27 ......................................................................... 4-5
5 Glossary
A — Z ..................................................................................... 5-1– 5-10

Form 5871 Version 2.0 June 1999 Rev. 01/31/00 i
DISCLOSURE NOTICE
This document contains information proprietary to Tokheim Corporation. The data
contained herein, in whole or in part, may not be duplicated, used, or disclosed
outside the recipient or purchaser for any purpose other than to evaluate or operate
the equipment described within the document.
DISCLAIMER
ALTHOUGH TOKHEIM CORPORATION HAS ATTEMPTED TO COMPILE THE MATERIAL IN
THIS MANUAL WITH ACCURACY, NEITHER IT, ITS EMPLOYEES, NOR ITS AGENTS CAN
MAKE ANY WARRANTY OR REPRESENTATION, EXPRESSED OR IMPLIED, WITH RESPECT
TO THE LIABILITY WITH REGARD TO THE USE OF THIS MATERIAL OR ASSUME ANY
LIABILITY FOR DAMAGES RESULTING FROM THE USE OF ANY INFORMATION,
APPARATUS, METHOD, OR PROCEDURE DESCRIBED IN THIS MANUAL.
!!! FCC WARNING !!!

This equipment generates, uses, and can radiate radio frequency energy and if not
installed and used in accordance with the instruction manual, may cause interference
to radio communications. It has been tested and has been found to comply as a class
“A” device with Part 15, Subpart “J” of the FCC rules at date of manufacture.
IMPORTANT
THIS EQUIPMENT MUST BE INSTALLED AND USED IN ACCORDANCE WITH ALL
FEDERAL, STATE, AND LOCAL CODES AND REGULATIONS INCLUDING, BUT NOT
LIMITED TO, THE NATIONAL ELECTRICAL CODE (NFPA NO. 70) AND THE
AUTOMOTIVE AND MARINE SERVICE STATION CODE (NFPA 30A).
It is the owner’s and operator’s responsibility to ensure that the proper warning signs are posted per the current
edition of NFPA 30A, Code #9-9. These include, but are not limited to,
• “STOP MOTOR”
• “NO SMOKING”
• “WARNING — IT IS UNLAWFUL AND DANGEROUS TO DISPENSE GASOLINE INTO
UNAPPROVED CONTAINERS”.
TOKHEIM DISPENSERS SHALL NOT BE USED FOR DIRECT FUELING OF AIRCRAFT

WITHOUT FILTERS, SEPARATORS, AND OTHER EQUIPMENT NECESSARY TO ENSURE
PRODUCT PURITY.
Tokheim Corporation Premier C Series Dispensers Users Guide

ii Form 5872 Version 1.0 July 1999
! Safety Information
The following requirements are mandatory and shall be followed when installing, using, or
working around Tokheim equipment. These hazards or unsafe practices may result in death or
severe injury to persons, or damage to equipment or property.
DANGER! FIRE AND EXPLOSION HAZARD

Dispense In
Approved
Containers -
Dispense gasoline
and other petroleum
products into
No Smoking - Never permit No Flames - Never permit open approved containers
smoking in the dispensing area. flames in the dispensing area. that are on the ground. To prevent
Sparks and embers from burning Flames from lighters, matches, static discharge, never dispense
cigarettes or pipes can set fuels welding torches, etc. can set gasoline into a portable container
and their vapors on fire. fuels and their vapors on fire. that is in or on a vehicle, including
trucks. Always use Tokheim
approved and UL Listed hoses and
nozzles with this dispenser.
WARNING! FIRE AND ELECTRICAL HAZARD

Stop Button - The Stop Button may not shut off all
power to the dispenser. Be sure all employees are
trained how to shut off all power to the system in case
of emergency. Code #4-1.2 of the current edition of
High Voltage - To reduce the NFPA 30A requires that:
risk of electrical shock when
servicing, turn off all power to “A clearly identified and easily accessible switch(es) or circuit breaker(s) shall be
all equipment. In submersible provided at a location remote from dispensing devices, including remote pumping
pump applications, turn off systems, to shut off the power to all dispensing devices in the event of an
power to the submersible pump emergency.”
and any other dispensers which
use that submersible pump. AC Additionally, Code #9-4.5 of the current edition of NFPA 30A requires that:
power can feed back into a shut
off dispenser when dispensers “Emergency controls specified in 4-1.2 [listed above] shall be installed at a
share a common submersible location acceptable to the authority having jurisdiction, but controls shall not be
pump or starter relay. more than 100 ft. (30m) from dispensers.”
WARNING! SERVICE HAZARD
Turn Power Off - Before Block Islands - Block islands so Clean Up Spills - Promptly
servicing, always turn off all no vehicle can pull up to the clean up product spills on the
power to the dispenser and dispenser being worked on. driveway. Use an absorbent
submerged pumps at the master Unauthorized people or vehicles recommended by regulatory
panel. Close any impact valve in the work area are dangerous. agencies. Dispose of absorbent
before performing any as required by regulatory
maintenance or service to the agencies.
dispenser, including the
changing of fuel filters or
strainers.
Premier C Series Dispensers Users Guide Tokheim Corporation
Form 5872 Version 1.0 July 1999 iii
Introduction
Section 1: Introduction
Welcome
Welcome and congratulations on your purchase of a Tokheim Premier C
dispenser! Your complete satisfaction is very important to us. For best
results, please read this manual to help acquaint you with proper operating
and maintenance procedures.
For information on the care of your dispenser, including a suggested
maintenance schedule, see the Dispenser Care and Maintenance Manual
(Form 5468) that came with the dispenser.
Assistance
Should you need assistance, it is helpful to have the complete model and
serial number identification of your dispensers. This information is on the
serial plate, which is located at the lower left corner of side A of the
dispenser. See section 2 for identifying side A of the dispenser.
Dispenser Model Number Dispenser Serial Number
A User Guide is
provided with each
dispenser. It is helpful
if you record all your
dispenser model and
serial numbers in one
User Guide if
possible.
If you have any questions, please contact:

Your Local Authorized Service Representative (ASR)
(record name and phone number of ASR here)
_________________________________________________________
If your local authorized service representative cannot be reached, you may
call the Tokheim Solution Center at 1-800-866-6762.

Form 5872 Version 1.0 July 1999 1-1
Introduction
Conventions used in this Manual
! DANGER
“DANGER” indicates an imminently hazardous situation which, if not
avoided, WILL result in death or serious injury.
! WARNING
“WARNING” indicates a potentially hazardous situation which, if not
avoided, COULD result in death or serious injury.
! CAUTION
“CAUTION” indicates a potentially hazardous situation which, if not
avoided, MAY result in minor or moderate personal injury or property
damage.
Tips provide useful information that can make your work

easier.
Notes supply information that emphasizes or supplements

important points in the text. Notes may also refer you
to related information elsewhere in the manual.
Tokheim Corporation Premier C Series Dispensers User's Guide

1-2 Form 5872 Version 1.0 July 1999
Introduction
Accessories and Ordering Information
Accessory Description or Use Part Number
Standard DPT Replacement Paper for

Printer Paper Standard Thermal 2-233712
Store thermal (box of 50) Printer
paper in a dark INSIGHT™ DPT
location that is Replacement Paper for
Printer Paper 7-230492
below 25° C (77° F) Graphic Thermal Printer
& a relative (box of 50)
humidity of 65%. Card Reader Cleaner Cleans Card Reader
2-232990
(box of 50) Heads
Light Bulb
Replacement Bulbs for
(for Money/Volume 3-232122
Dispenser Displays
Backlight Assembly)
Light Bulb
(for Standard and Replacement Bulbs for
1-232122
INSIGHT™ DPT Dispenser Displays
Backlight Assembly)
Gas Pump Cleaning Call Tokheim
Supplies: Supplies that will keep
Service Parts for
Gas Pump Cleaner your dispenser looking
Part Numbers and
Gas Pump Degreaser new if used on a regular
Hose Guard / Preserver Prices.
maintenance schedule.
Paint Pens (219) 470-4710
Order these accessories from a Genuine Tokheim Parts

Distributor. To locate your nearest distributor, call this toll-free
number: 888-286-5434.

Form 5872 Version 2.0 July 1999 Rev. 02/10/00 1-3
Dispenser Basics
Section 2: Dispenser Basics
SCOPE
This section provides basic information necessary to understand Premier C
series dispenser features and operation. It also includes information for
For help in changing printer paper and light bulbs in the dispenser.
understanding
unfamiliar terms,
please see the
Glossary at the
back of this
manual.
Contents
Premier C Dispenser Features ........................................................ 2-2
Determining Side A on the Dispenser .............................................. 2-4
Quick Reference for Identifying Dispenser Electronics ................. 2-5
(Premier C with Standard DPT and Cash Acceptor Options) ............ 2-6
(Premier C with INSIGHT™DPT and Cash Acceptor Options) .......... 2-8
Using the Manager Key ................................................................. 2-10
Using the Arming Key ................................................................... 2-11
Performing Preset Sales at the Dispenser ..................................... 2-11
Determining Product Number Assignments ................................... 2-12
Powering Down the Dispenser ....................................................... 2-13
Powering Up the Dispenser ........................................................... 2-13
Operating without AC Power .......................................................... 2-13
Locating the Card Cage and Power Supplies ................................. 2-14
Replacing Light Bulbs in the Dispenser ......................................... 2-15
Changing Paper on a Standard DPT Printer .................................. 2-16
Changing Paper on a INSIGHT™ DPT Printer ................................ 2-17
Clearing a Paper Jam on a Standard DPT Printer .......................... 2-18
Clearing a Paper Jam on an INSIGHT™ DPT Printer ..................... 2-20

Dispenser Basics
Premier C Dispenser Features

Two Types of Dispenser Operation:
• Stand-alone Operation – All the activities to allow the
dispensing of fuel are performed by the dispenser alone. The
dispenser operates without a hose controller.
• Console Operation – Dispenser operations are controlled by
a console, hose controller, or site controller. All fuel sale
activities are monitored and controlled by a console or
controller.
Two Modes:
• Operating Mode – (also called Run Mode) This is the
standard running mode of the dispenser that allows the
customer to complete a fuel sale transaction.
• Manager Mode – (also called Programming Mode) This
mode is used to view or change dispenser configuration data
and to view or reset shift and running totals of the dispenser.
Dispenser information and data are accessed through
Function codes (example – Mode F98), which appear in the
main dispenser displays.
Dispenser Payment Terminal (DPT) Option: Depending upon the DPT

options available on your dispenser, the customer can use a Credit Card, Debit
Card, Fleet Card, or Cash to pay for their fuel. Most DPTs include a receipt
printer.
Premier C Non-Blend Dispensers:

• A one or two-sided dispenser with up to four straight grade
products and four hoses per side.
• A one or two-sided dispenser with up to three straight grade
products and one hose per side.
Premier C Blend Dispensers:

• Electronic Blend (EB) — A one or two-sided dispenser
with two straight grade products and one blended product
with one or three hoses per side.
• Variable Blend (B3, B4, B5) — A one or two-sided

dispenser with blended products dispensed from one hose per
side.
• Transverse — A dispenser with products arranged in a

transverse (reverse) order from side A to side B. Transverse
refers to the position of the non-blended product (usually
Diesel).

2-2 Form 5872 Version 2.0 July 1999 Rev. 02/10/00
Dispenser Basics
Premier C Dispenser Features (continued)
Primary Access Door Lock: One lock per side of the dispenser head
provides access to opening the other door(s). Printers are easily accessed for
changing paper behind this primary access door.
Intercom/Speaker: Refer to the manual that came with your intercom

system.
Limitations: Only one hose per dispenser side can be active at a time.
Primary Access SIDE A

Door Lock
! CAUTION
The lower door locks Lower Door
are a draw style lock Locks
that pull the door in
when turned clockwise.
Hand-tighten only to
prevent key from
breaking off in lock.

Dispenser Basics
Determining Side A on the Dispenser
It is important to know which side of the dispenser is side A. All programming
of the dispenser is performed on side A.
1. Look at the base of the dispenser.
2. The side of the dispenser with the model/serial number plate is
Side A.
SIDE A
Model/Serial
plate location

Dispenser Basics
Quick Reference for Identifying Dispenser
Electronics
The dispenser head illustrations below provide a quick reference for
Your dispenser may identifying the type of electronics your Premier C dispenser has. Each of the
not have all the components and controls on these dispenser heads are described on the next
options shown in four pages in this section.
these illustrations.
Premier C 400
Series Dispenser
with Standard DPT
and Cash Acceptor
Premier C 400
Series Dispenser
with INSIGHT™
DPT & TDS
(Tokheim Debit
System) Options
Premier C 300
Series Dispenser
with Standard DPT
Premier C 300
Series Dispenser
with INSIGHT™
DPT & TDS
(Tokheim Debit
System) Options

Dispenser Basics
Premier C Dispenser Head with standard DPT and
Cash Acceptor Options
Ã È
À Ä
Â Å É
Á Æ
Ç
¬ Primary Access Door

Opening this door allows access to the release latches of the other door(s) on
the same side of the dispenser. The lock requires a TPX-88 key to open. This
door provides access to the printer and cash acceptor cassette. The release
latch for the next door is located on the right side of the first door's opening.
Á Receipt Slot for DPT Printer*

Lift the sliding door to retrieve the receipt.
Â Dual Head Cardreader*

Reads customer data from mag-striped cards.
Ã Money/Volume Display (two 6-digit displays)

• Operating Mode – total sale currency and total sale in
gallons or liters are displayed here in operating mode.
• Programming Mode – dispenser configuration information
and data are displayed here in programming mode.
* These components are optional.

Dispenser Basics
Ä Price Per Unit Volume Displays (4-digit displays)

• The dispenser has one PPUV display per product and price.
Each PPUV display has an arrowhead that is turned on
when that product and price is selected.
• Dual-price dispensers have two PPUV displays per product.
• Single-price dispensers have one PPUV display per
product and is located in the top PPUV position. The bottom
PPUV position is covered.
Å Product Selection Keypad (1 x 5)

This keypad is provided on single-hose dispensers and dispensers with the
Debit DPT option. This keypad is used for:
• Product selection (no DPT or non-debit DPT installed).
• Manager mode programming if the Debit DPT is installed.
• Start button if the Debit DPT option is installed.
Æ DPT Display* (Standard, 4-line x 20-character display)

Used with the standard DPT keypad to display customer instructions.
Ç Operator Interface Keypad (4 x 6)*

• Used for manager mode programming and starting and
stopping the dispenser. Not used for manager mode
programming if Debit DPT components are installed.
• Provides preset input if presets are enabled.
• Includes MOP (Method Of Payment) selection buttons if
dual-MOPs (two PPUV displays per product) are utilized.
• May include buttons to operate a DPT.
È Keyswitch Area
The area beside the money/volume display where the manager or arming key
is placed to enter/exit manager's mode or to arm or disarm a dispenser.
É Cash Acceptor*
A device that accepts currency (cash) to pay for the fuel sale.
Note: This option is not available on Premier C 300 series dispensers.

Dispenser Basics
Premier C Dispenser Head with INSIGHT™ DPT and

Cash Acceptor Options
Å
À
Æ
Â
Ä Ç É
Á
È
Ã
À Primary Access Door

Opening this door allows access to the release latches of the other door(s) on
the same side of the dispenser. The lock requires a TPX-88 key to open. This
door provides access to the printer and cash acceptor cassette. The release
latch for the next door is located on the right side of the first door's opening.
Á Receipt Slot for DPT (standard or graphic) Printer *

Lift the sliding door to retrieve the receipt.
Â INSIGHT Debit Display (4-lines x 20-characters)*

Used with the Debit DPT keypad. Displays customer instructions for debit
transactions.
Ã Remote Keypad (TDS, TDS Plus, and Fleet only)*
Ä Dual Head Cardreader*

Reads customer data from mag-striped cards.

Dispenser Basics
Å Money/Volume Display (two 6-digit displays)

• Operating Mode – total sale currency and total sale in
gallons or liters is displayed here in operating mode.
• Programming Mode – dispenser configuration information
and data are displayed here in programming mode.
• The shaded rectangle (for illustration purposes only) to the
right of the money/volume display is the area where the
manager or arming key is placed to enter/exit manager's
mode or to arm or disarm a dispenser.
Æ Price Per Unit Volume Displays (4-digit displays)

• The dispenser has one PPUV display per product and price.
Each PPUV display has an arrowhead that is turned on
when that product and price is selected.
• Dual-price dispensers have two PPUV displays per product.
• Single-price dispensers have one PPUV display per
product and is located in the top PPUV position. The bottom
PPUV position is covered.
Ç Product Selection Keypad (1 x 5)

This keypad is provided on single-hose dispensers and dispensers with the
Debit DPT option. This keypad is used for:
• Product selection (no DPT or non-debit DPT installed).
• Manager mode programming if the Debit DPT is installed.
• Start button if the Debit DPT option is installed.
È INSIGHT DPT Display & Operator Interface Keypad*

(Graphic or 9-lines x 20-characters in text mode)
Used with the standard INSIGHT DPT keypad. Displays customer
instructions for card or cash transactions.
• The softkeys located along the sides of the INSIGHT
graphic display serve as the operator interface keypad.
• Used for data entry, starting and stopping the dispenser, and
manager mode programming (not used for manager mode
programming if Debit DPT components installed).
• Provides preset input if presets are enabled.
• Includes MOP (Method Of Payment) selection keys if dual-
MOPs are utilized.
É Cash Acceptor*
A device that accepts currency (cash) to pay for the fuel sale.
Note: This option is not available on Premier C 300 series dispensers.

Dispenser Basics
Using the Manager Key
The manager's key is black. It is used to enter and exit manager modes. It
can only be used on side A of the dispenser.
Entering Manager Modes
Place the manager key in the upper left corner of the keyswitch area until a
function number begins blinking on the left side of the money display.
Remove the manager key quickly when the blinking starts. One beep
indicates that manager modes have been entered.
Exiting Manager Modes
Hold the manager key to the keyswitch area to exit the manager modes. The
displays will show the last sale data when the dispenser returns to run mode.
Ó
F__ Õ PLACE THE MANAGER OR
ARMING KEY ON THE
KEYSWITCH AREA SO THAT IT
FITS INTO THE UPPER LEFT
CORNER
A MANAGER MODE
(FUNCTION NUMBER)
WILL APPEAR HERE
AND BEGIN TO BLINK

Dispenser Basics
Using the Arming Key
The arming key is red. It is used to arm or disarm the dispenser.

“Arm” – To activate the dispenser side (fueling point) for one
fuel sale.
“Disarm” – To deactivate the dispenser side if activated (armed).
A fuel sale cannot
The arming key can be used on both sides of a dispenser. When the dispenser
take place on a
disarmed dispenser
side is armed it will remain armed until fuel has been dispensed, or it is
manually disarmed, or 5 minutes have elapsed and the dispenser has not been
authorized.
When the arming key is held on the keyswitch area, one tone indicates that
the dispenser is armed (ready to dispense fuel). The money and volume
displays are set to 0.00 and 0.000, respectively. Two tones indicate that the
dispenser has been disarmed.
There are two options for arming a dispenser – permanent and key arming.
Permanent arming
When set for permanent arming, the dispenser will automatically rearm itself
after the completion of each sale. No interaction is required by the attendant.
Permanent arming is selected by setting mode F19 to 0 (console operation) or
2 (stand alone operation).
Key arming
When set for key arming, the arming key must be held to the keyswitch after
the completion of a sale before the next sale can begin. Key arming is
selected by setting mode F19 to 1 (console operation) or 3 (stand alone
operation).
Performing Preset Sales at the Dispenser

In order to enable preset sales at the dispenser, Mode F24 must be set to
allow presets and the dispenser must be in RUN mode.
Preset amounts can 1. Press the PRESET keypad button, listen for a beep.
also be sent to the 2. Enter the desired preset amount by using the operator interface
dispenser by the
keypad ($10 = 1 0 0 0).
console. Presets are
3. Make corrections by using the CLEAR keypad button.
limited by the
maximum delivery 4. Press START or a MOP (cash or credit) keypad button to dispense
amount programmed the fuel.
at the dispenser

Dispenser Basics
Determining Product Number Assignments
Product numbers are use by the console to identify the hose or product that is
being used. Examples of how product numbers can be assigned on selected
models are shown below. Product number assignments can be viewed or
changed in manager mode F28.
TYPICAL H413C, H426C TYPICAL H411C, H422C
PRODUCT NUMBERS - SIDE B PRODUCT NUMBERS - SIDE B

P1 P2 P3 P3 P2 P1
P1 P2 P3 P1 P2 P3
PRODUCT NUMBERS - SIDE A PRODUCT NUMBERS - SIDE A
In this example, side B In this example, side B product

product assignments are assignments are programmed to
programmed to mirror match side A's product
side A product assignments. assignments (transverse). Side
B product numbers for a model
H422C can be assigned in
ascending or descending order.

Dispenser Basics
Powering Down the Dispenser
This power down procedure saves all previous dispenser programming.
1. Return all nozzles to their boots.
2. Hold the manager key to the keyswitch area and check for 1's in the
displays. If there is a low battery condition or a disconnected battery,
1's will appear. Are there 1's in the display?
If NO, the battery is OK. Continue to steps 3 and 4.
A low battery If YES, contact your authorized service representative.
indication may occur if Complete step 3 only and call your authorized service
the battery has not representative. Programmed settings will be lost if you
been adequately remove AC power after exiting manager mode.
charged. If the 3. Hold the manager key to the keyswitch area again to exit manager
dispenser has been off
mode and return the dispenser to the run mode.
for a period of time,
allow time for the
4. Remove AC power going to the dispenser. More than one
battery to become disconnect switch may be required to remove power. The
fully charged and try dispenser will continue to display the last sales data until the time-out
the power down period for the battery backup has been reached. The default for the
procedure again. battery backup time 15 minutes.
Powering Up the Dispenser

1. Verify that the card cage power supply, options power supply and the
MaxVac power supply switches (if applicable) are on. Refer to the
illustrations on the next page for the locations of the power switches.
2. Close and secure all covers and doors.
2. Apply AC power to the dispenser.
Operating without AC Power

The lead acid battery keeps the dispenser displays on in the event of an AC
Without AC power the power failure. The displays will remain on until the time-out period for the
dispenser cannot battery backup has been reached.
dispense fuel.

Dispenser Basics
Locating the Card Cage and Power Supplies
Ensure all power to the dispenser is off before proceeding (more than
! WARNING one disconnect may be required).
Hazard of electrical
shock. More than one 1. Identify side A of the dispenser. It is the side with the serial plate.
disconnect switch 2. Using a TPX88 key, unlock and open the left door of the electronics
may be required to head (enclosure).
remove power. 3. At the middle right edge of the door you opened, release the latch
that secures the next door.
4. Open the next door to expose the card cage. See the card cage
illustration below for locations of the power supply switches.
CARD CAGE
À Main Power Switch

Á DPT Power Switches on the Options Power Supply
5. MaxVac Power Supply Switches: From side B, unlock and open

the left door of the electronics head (enclosure). The MaxVac Power
Supply assembly is mounted to the left side of the enclosure.
MaxVac Power Supply

Switches
0 = off
I = on
MaxVac Power Supply Assembly – Power Switches

Dispenser Basics
Replacing Light Bulbs in the Dispenser
! WARNING
Ensure all power to the dispenser is off before proceeding (more than
Hazard of electrical one disconnect may be required).
shock. More than one
disconnect switch 1. Using a TPX88 key, unlock and open the left door of the electronics
may be required to head (enclosure).
remove power. 2. At the middle right edge of the door you opened, release the latch
that secures the next door. The light bulbs are located on the back
side this door.
3. Carefully replace the bulb that has failed. See the illustrations below
for locations of the light bulbs.
• Money/Volume backlight assembly (À) – remove one
screw to access the light bulb.
• DPT backlight assembly (Á) – remove thumbscrew to
release the bulb holder bracket (INSIGHT DPT). For
standard DPT, pull bulb from socket and install new bulb.
Order replacement bulbs

from a Genuine Tokheim
Parts Distributor. See
“Accessories and Ordering
Information” in section 1. À
Light Bulb for

money/volume backlight
assembly –
part number 3-232122
Light Bulb for standard and

INSIGHT DPT backlight
assembly –
part number 1-232122
Á
CAREFULLY ALIGN LIFT AND PULL TAB
AND PUSH BASE OF ON PLASTIC
BULB INTO LIGHT RETAINING CLIP TO
BULB SOCKET RELEASE BULB
LIGHT BULB
Dispenser Basics
Changing Paper on a Standard DPT Printer
1. Unlock and open the left door of the electronics enclosure with a
TPX-88 key. The printer is mounted to the back of the door.
2. Push in on the two retaining tabs (Á) to remove the old paper roll.
3. Install a new paper roll with the paper coming off of the roll as
To prevent jamming shown (Â).
and to preserve print 4. Route the paper as shown and guide the edge of the paper into the
quality, use the thermal
paper recommended printer mechanism slot (Ã). The printer (with power applied) will
below. sense the presence of the paper and pull the paper into the print
mechanism. A test receipt will be printed and delivered to the receipt
chute (not shown).
5. Remove and inspect the receipt.
6. Turn the paper roll back the opposite direction to take up any slack
paper.
7. Close the door and lock it using the TPX-88 key.
Â
Order printer paper from a
Genuine Tokheim Parts
Distributor. See “Accessories Á Á
and Ordering Information” in
section 1.
Printer Paper
Part Number 2-233712

Dispenser Basics
™
Changing Paper on an INSIGHT (Graphic) DPT
Printer
2. Pull out on the two retaining tabs (Á) to remove the old paper roll.
3. Install a new paper roll with the paper coming off of the roll as
To prevent jamming
and to preserve print shown (Â).
quality, use the thermal 4. Route the paper as shown and guide the edge of the paper into the
paper recommended printer mechanism slot (Ã). The printer (with power applied) will
below. sense the presence of the paper and pull the paper into the print
mechanism. A test receipt will be printed and delivered to the receipt
chute (not shown).
5. Remove and inspect the receipt.
6. Turn the paper roll back the opposite direction to take up any slack
paper.
7. Close the door and lock it using the TPX-88 key.
Order printer paper from a

Genuine Tokheim Parts
Distributor. See “Accessories
and Ordering Information” in Á Á
section 1.
Printer Paper
Part Number 7-230492

Dispenser Basics
Clearing a Paper Jam on a Standard DPT Printer
2. Pull the paper release lever (Á) down to allow the paper to be
removed from the printer (Â) and cutter (Ã) mechanisms. The
release lever is located on the right side of the printer mechanism as
shown in the illustration below.
3. Push in on the two retaining tabs (À) and remove the paper roll.
4. Pull the paper holder assembly release knob (Å) and rotate the paper
holder assembly to the right and up. See illustration on next page.
5. Turn the printer assembly release knob (Æ) counterclockwise until
loose. Carefully rotate the hinged printer assembly away from the
receipt chute (Ä), allowing it to rest in its full open position. The
printer mechanism and cutter mechanism is now exposed.
6. Rotate the cutter mechanism (Ã) up and away from the printer
mechanism. Gently push out on the release tabs located on both sides
of the printer mechanism (Â) while lifting the cutter mechanism.
7. Carefully remove any paper found in the locations shown.
Read CAUTION note on next page.
8. Return the cutter (Ã) to its original position. Rotate the printer
assembly back to its original position and secure it by turning the
printer assembly release knob (Æ) clockwise until tight. Pull the
paper holder release knob (Å) and rotate the paper holder assembly
back to its original position.
9. Reinstall the paper roll by following the instructions on page 2-16.
À À
Á
Â "feed" button – Press once to
advance paper one line. Hold to
Ã advance paper continuously.
"cut" button – Press to cut the
Ä paper.

2-18 Form 5872 Version 2.0 February 2000
Dispenser Basics
Clearing a Paper Jam on a Standard DPT Printer
(continued)
! CAUTION
Do not use screwdrivers or any other tools to
remove paper from inside the printer or cutter
mechanisms. Severe damage could occur. If
paper jam cannot be removed easily, close Æ
printer and call your Tokheim authorized
service representative for assistance.
CAREFULLY REMOVE ANY

PIECES OF PAPER FOUND
IN THESE LOCATIONS
(SEE CAUTION ABOVE)

Form 5872 Version 2.0 February 2000 2-19
Dispenser Basics
Clearing a Paper Jam on an INSIGHT ™ DPT Printer
2. Push the paper release lever (À) down and pull the paper up from
the printer (Á) and cutter (Â) mechanisms. The release lever is
located to the right side of the printer mechanism as shown below.
3. Pull the top of the receipt chute (Ã) toward you so that it rests in a
fully open position as shown on the next page.
4. Rotate the cutter mechanism (Â) down.
5. Inspect the printer and the cutter mechanism for paper jams.
Carefully remove any paper found in the locations shown.
! CAUTION
Do not use screwdrivers or any other tools to remove
paper from inside the printer or cutter mechanisms.
Severe damage could occur. If paper jam cannot be
removed easily, close printer and call your Tokheim
authorized service representative for assistance.
6. Return the printer and cutter mechanisms to their original position.

Rotate the receipt chute back to its original position.
7. Reinstall the paper by following the instructions on page 2-17.
"FEED" button – Press once to advance

paper one line. Hold to advance paper
Á À continuously.
Â "F/CUT" button – Press to print, cut, and
deliver a test receipt to the receipt
chute.

2-20 Form 5872 Version 2.0 February 2000
Dispenser Basics
™
Clearing a Paper Jam on an INSIGHT DPT Printer
(continued)
! CAUTION
Do not use screwdrivers or any other tools to remove
paper from inside the printer or cutter mechanisms.
Severe damage could occur. If paper jam cannot be
removed easily, close printer and call your Tokheim
authorized service representative for assistance.
Á
Â
Ã
Ã
CAREFULLY
REMOVE ANY Á
PIECES OF PAPER
FOUND IN THESE
LOCATIONS
(SEE CAUTION
ABOVE )

Form 5872 Version 2.0 February 2000 2-21
Programming
Section 3: Programming
SCOPE
This section contains basic programming information for the Premier C
series dispensers. Programming functions are accomplished in “manager
mode” (also called programming mode). For detailed information on
manager modes, contact Tokheim Service Parts to order Form 5871 –
Premier C Programming Manual. Call: (219) 470 - 4710
Section 3 Contents
Basic Programming ....................................................................... 3-2
Manager Modes ............................................................................. 3-5
Modes Required for Dispenser Operation

(minimum requirement):
The following manager modes must be programmed for dispenser operation.
The balance of the manager modes are listed on page 3-5.
Mode Description of Mode

F16 View or change prices & pulses per unit volume.
F17 View or change maximum delivery.
F18 View or change slow flow offset.
F19 View or change dispenser function code.
F23 View or change address of sides A&B, number of products
per side, number of sides, number of hoses per side and
dispenser operation type.
F24 Allow or disallow dispenser presets.

Programming
Basic Programming
All programming is accomplished with the manager key & the programming
buttons on the operator keypads.
Entering Programming / Manager Modes

1. Make certain that all of the nozzles are properly placed into their
boots.
2. Place the manager key on the keyswitch area.
3. Hold it there until a mode number begins to blink and you hear a
beep.
One of the following will appear in the money/volume displays when
entering the manager modes:
F01
If there are no problems, F01 will appear requesting level one
security code entry
1’s
If there is a low or disconnected battery, 1’s will appear. Tap a
programming button to continue. Call an authorized service
representative
F23
If there is a problem, F23 will appear. If ERR05 or PASS appear on
start up, the battery test will not be done and you will go directly to
F23. Check the dispenser programming. You may need to reprogram
your dispenser.
Moving from One Mode to the Next

With the mode number blinking, press and hold a programming button.
When the desired mode number appears, release the button. If the mode
number is not blinking, quickly tap any programming button until it begins to
blink. If you go past the mode desired, you can backup by pressing a backup
button.
Changing Parameter Information

Tap any programming button until the desired parameter begins to blink.
Backup buttons are
Press and hold down any programming button until the desired results
used to change mode
numbers only. appear.
If you go past the parameter you wanted to change, continue to tap the
programming button until it wraps around to the desired parameter.

Programming
Example of Basic Programming
Programming Manager’s Mode F02

À Place the manager key on the keyswitch area.
Á Hold the manager key onto the keyswitch area until the mode
number begins to blink in the money/volume display and you hear a
For information on beep.
electronic enclosure Â Depress and hold any programming button to increment the mode
components and number. Release the programming button upon reaching manager
general operation, see mode F02. Use the backup button(s) to select previous mode
Section 2. numbers. Backup buttons are shown with a “l” in the illustration
below.
Ã For TDS Plus only, use the product selection keypad (1 x 5) for
manager mode programming.
Ä The bottom number shown in the money/volume display is a counter
for non-zero sales and is a view only parameter. It cannot be
selected.
Å Tap any programming button once to select the next parameter.
Æ The next parameter selected (blinking) is in the Price Per Unit
Volume display (PPUV). This number shown here indicates the
mode setting speed. Depress and hold any programming button
(except a backup button) to increment this number. Release the
button when the value you want is reached. A valid entry for the
mode setting speed is 0 – 9. The default value for this setting is 5.
Á Ä
Ó À
Æ F02 Õ
A blinking display indicates
0234
that it is selected.
Ã 5
Å
Â
Backup buttons (“l”) are 4 X 20 DISPLAY

used to change manager mode
numbers only. The second
button down on the left side of
the operator interface keypad
or any CREDIT button (default
or programmed) is a backup
button. STANDARD DPT DISPLAY

Programming
Example of Basic Programming (continued)
Saving Manager Mode Settings

Manager mode settings are saved when:
• Advancing from one mode to the next
• Exiting manager’s modes
Exiting Manager Mode

Hold the manager key to the keyswitch area to exit manager mode. The
displays will show the last sale data when the dispenser returns to run mode.
Manager mode settings are saved.
Ó
F02 Õ
0234

Programming
Manager Mode Descriptions
Mode Description of Mode
F01 Enter level 1 security code. Allows the manager to restrict
access to all other manager modes. Displays blend change
counter and blend ratios.
For detailed F02 View or change the speed that digits/parameters will change
information on when a button is pressed during programming. View number
Manager Modes, of none-zero sales.
contact Tokheim F03-F10 View running and shift totals.
Service Parts to order
Form Number 5871,
A01, A02 Display meter volume running & shift totals (blender only).
Premier C F11 Watchdog reset counter & communication diagnostics.
Programming Manual. F12 Perform shift change and view number of shift changes.
Call: (219) 470-4710 F13 Enter level 2 security code. Allows the manager to restrict
access to second level modes. View level 2 data change
counter.
F14 View or change level 1 security code.
F15 View or change level 2 security code.
F16 View or change prices & pulses per unit volume (gallons/liters).
F17 View or change maximum delivery by volume.
F18 View or change slow flow offset.
F19 View or change dispenser function code.
F20 Reset Running totals.
E01 Enter level 3 security code & number of level 3 data changes.
E02 Set level 3 security code.
F21 View or program limits for dispenser errors.
F22 View or program decimal point locations.
F23 View or change dispenser address of sides A&B, number of
products per side, number sides, number of hoses per side and
dispenser operation type.
F24 Allow or disallow dispenser presets.
F25 View or program leak detector delay, battery backup time-out,
and price change mode.
F26 View or program blend ratios (blender only).
F27 View or program no pulse time–out and lift lever/start
button.
F28 View or program product (hose) assignments.
F29 Program dispenser keypad button assignments.
F96 View dispenser error, state, and termination code
histories.
F97 Check operator keypads and nozzle boot switches.
F98 Initiate display, DPT, and product selection keypad
diagnostics.
F99 View software date code, CRC code and ROM CRC
diagnostic test.
Diagnosing & Solving Problems
Section 4: Diagnosing & Solving Problems
Scope
This section helps you solve dispenser problems. Error codes appear in the
volume display of the dispenser when a problem is detected. Refer to the
following pages for descriptions of the errors and corrective actions. If the
corrective actions provided in this section do not solve the problem, do not
proceed any further in trying to correct the problem without assistance from
your Tokheim authorized service representative.
All errors except 04, 41, 42, 43, and 44 are reset by removing and replacing
a nozzle or by entering and exiting manager modes.
Contents
ERR 01 – ERR 09 ......................................................................... 4-2
ERR 3x – ERR 13 .......................................................................... 4-3
ERR 14 – ERR 21 ......................................................................... 4-4
ERR 22 – ERR 27 ......................................................................... 4-5

Dispenser Error Codes
DESCRIPTION OF
ERROR CODE CORRECTIVE ACTION
ERROR
The security code
The correct code must be entered
ERR 01 entered in mode F01 is
to gain access to level 1 modes.
invalid.
The security code
The correct code must be entered
ERR 02 entered in mode F13 is
to gain access to level 2 modes.
invalid.
For blenders only:
The number of bad sales
Contact your authorized service
ERR 04 has reached the bad sale
representative.
limit as programmed in
manager's mode F21.
A memory (RAM) test
failed on power up.
The dispenser may have
ERR 05 been powered down
representative.
improperly (having a
disconnected battery
etc.).
When a low battery (still This error can be disabled by
capable of retaining entering and exiting manager
memory) is detected, this modes. However, if the battery is
ERR 08 error appears one minute still low, this error will reappear 1
after power up or after minute after the next power up.
four consecutive battery Contact your authorized service
tests, performed hourly. representative.
When a critically low
battery (one that may not
store sales data) is
detected, this error Contact your authorized service
ERR 09
appears one minute after representative.
power up or after four
consecutive battery tests,
performed hourly.

Dispenser Error Codes (continued)
ERR 11 – Err 26 appear on Blender dispensers only.
DESCRIPTION OF
ERROR
The number of
dispenser errors for 1. Clear error by removing and replacing
ERR 3x the nozzle.
(Err 31, 32, 33, & 34) hose (x) has reached
the dispenser error
2. Log date & time of error and status of
Note: Err 3x and 4x will limits as programmed dispenser (idle, sale in progress, etc.)
appear on the side of in manager mode
the dispenser that has F21. The sale is 3. If problem persists, contact your
the problem. terminated as a bad authorized service representative.
sale.
The number of bad
sales for hose (x) has
ERR 4x reached the bad sale Contact your authorized service
(Err 41, 42, 43, & 44) limit as programmed representative.
in manager mode
F21.
Product 1 used for This error indicates dirty strainer
ERR 11 blending is screens and filter. Contact your
dispensing too slowly. authorized service representative.
Product 2 used for This error indicates dirty strainer
ERR 12 blending is screens and filter. Contact your
dispensing too slowly. authorized service representative.
This error indicates a defective
Product 1 used for submerged pump circuit, the impact
ERR 13 blending is not valve under the dispenser, or a blend
dispensing. controller board. Contact your
authorized service representative.

DESCRIPTION OF
ERROR
Indicates a defective submerged
Product 2 used for pump circuit, the impact valve under
ERR 14 blending is not the dispenser, or a blend controller
dispensing. board. Contact your authorized
service representative.
Product 1 used for
Indicates dirty strainer screens and
blending is uncontrollable
ERR 15 filters. Contact your authorized
because of severe
pressure fluctuations.
Product 2 used for
Indicates dirty strainer screens and
blending is uncontrollable
ERR 16 filters. Contact your authorized
because of severe
pressure fluctuations.
Product 2 is leaking into

ERR 18 product 1 when only
representative.
product 1 is called for.
Product 1 is leaking into

ERR 19 product 2 when only
representative.
product 2 is called for.
No communication with Contact your authorized service

ERR 20
blend co-processor. representative.
The number of dispenser

errors for product 1 has
reached the dispenser
ERR 21 error limit as
representative.
programmed in manager
mode F21. The sale is
terminated as a bad sale.

DESCRIPTION OF
ERROR
The number of dispenser
errors for product 2 has
reached the dispenser
ERR 22 error limit as
representative.
programmed in manager
mode F21. The sale is
terminated as a bad sale.
Product 1 pulser is Contact your authorized service

ERR 23
disconnected. representative.
Product 2 pulser is Contact your authorized service

ERR 24
disconnected. representative.
The operator has

attempted to dispense
product from a blend Contact your authorized service
ERR 25
hose with the blend ratio representative.
set to the default value
(non).
The blend ratio in the
dispenser does not Contact your authorized service
ERR 26
match the blend ratio in representative.
the console for that hose.
Upper limit on flow rate
has been reached. Error Contact your authorized service
ERR 27
occurs on extremely representative.
excessive flow rates.

Glossary 1 — A
Section 5: Glossary
1 HOSE / 1 MOP
“1 Hose” indicates that the dispenser has one hose per side. “1 MOP”
indicates there is one method of payment and one PPUV display per product.
1 HOSE / 2 MOP
“1 Hose” indicates that the dispenser has one hose per side. “2 MOP”
indicates there are two methods of payment and two PPUV displays per
product (cash and credit).
AC POWER
Alternating Current power
APPROVE
A command sent from a console or other fuel point controller allowing a sale
to begin. A fueling point remains approved until the nozzle is returned to the
nozzle boot on the dispenser.
• In console operation with key arming, the fueling point must

be key-armed before it requests approval. The console sends
the approval command to approve the fueling point.
• In stand-alone operation with no key-arming, the fueling

point is approved immediately when a hose is activated. In
key-arming operation, the fueling point must be key-armed
before a hose can be approved.
ARMING
See key arming, permanent arming, attendant's key, or manager key.
ASR
Authorized Service Representative.
ATTENDANT’S KEY
Also referred to as the arming key. The arming key is red. It is used to arm
(activate for a fuel sale) or disarm (deactivate) the dispenser side.

Glossary B — C
B3 / B4 / B5
See Variable blender
BAD SALE LIMIT

Once the dispenser exceeds the dispenser error limit on a sale, the sale is
stopped, and the bad sale counter increments by one. When the bad sale
counter exceeds the preset limit, the dispenser is stopped and an error code is
displayed.
BATTERY BACKUP TIME

The time the dispenser will remain powered up after the loss of AC power.
BLEND RATIO
A ratio (generally described in terms of percentages) between two straight-
grade products combined to create a blended product. Example: a 60%
product 1 and 40% product 2 blend would be expressed as a 60/40 blend
ratio.
BLENDED PRODUCT
Product composed of a percentage (blend ratio) of two grades of fuel.
BLENDER DISPENSER
Premier C series dispensers that allows the mixing of two grades of fuel to
create a mid-range grade.
BLENDING VALVE
Electronically controlled valve used to blend two products at the
programmed blend ratio.
CARD CAGE
The subassembly inside the dispenser which contains the electronic circuit
boards (CPU, Interface, etc.).
CONSOLE
Device for controlling and monitoring fueling points.

Glossary C — D
CONSOLE OPERATION
The mode of operation when fuel sales must be approved at the control
console before dispensing can begin.
(with key arming) - A fueling point operating mode that allows a sale to
begin only after the arming key is placed on the keyswitch area.
(with permanent arming) - A fueling point operating mode that allows a
sale to begin upon receipt of a valid approval command from the console.
CPU
Central Processing Unit. The name of the circuit board which performs all
the “computer” functions for programming and processing fuel sales.
CRC
Cyclic Redundancy Check. This test verifies that the CPU board is
functional. A number derived from a block of data, and stored or transmitted
with the data in order to detect any errors in transmission. It is similar to a
checksum, but more complicated. A cyclic redundancy check is often
calculated by adding words or bytes of the data. The receiving computer
recalculates the CRC from the data received and compares it to the value
originally transmitted; if the values are not the same, it indicates a
transmission error.
DEBIT DPT
DPT CPU Board used in conjunction with the DPT secure
pin pad to provide debit card capability.
DECIMAL POINT
Manager mode F22 sets the decimal point location in the money, volume,
and PPUV displays.
DEFAULT
A value or condition that is automatically set at system initialization and can
be changed if necessary.

Glossary D — K
DISPENSER ERROR LIMIT

Limit set in programming that a dispenser can have in any one sale before the
sale is stopped.
DISPENSER FUNCTION CODE

A code programmed in manager mode F19 that specifies whether the
dispenser will operate in stand-alone mode or with a console. The code that
is programmed will determine if permanent or key arming is used. See key-
arming and permanent arming.
DISPLAY ADDRESS
Establishes the dispenser's fundamental identity with the system software.
DISPLAY DIAGNOSTICS
A function available at the dispenser to check the displays and keypad
buttons for proper operation.
DPT
Dispenser Payment Terminal
ELECTRONIC BLENDER (EB)

Electronic Blender dispensers blend two straight-grade products at the
programmed ratio to produce a mid-octane (blended) product.
FUEL BLEND RATIO

See Blend Ratio
FLEET OPERATION
Fuel sales must receive electronic sale authorization from the network before
dispensing can begin.
KEY ARMING
Key arming a dispenser requires a magnetic arming key to be placed on the
keyswitch area of the dispenser before a sale can occur. Key arming can be
used in both console operation and stand-alone operation. The arming key
can be used on both sides of a dispenser.

Glossary L — M
LEAK DETECTOR DELAY

The amount of time needed for the leak detector system to pressurize.
LEVEL SECURITY CODES

Codes used in programming that allow access to information contained in
various areas of dispenser programming.
LIFT LEVER
An optional lever attached to the nozzle boot which initiates a sale when
lifted. If a lift lever is installed, the customer must lift the lever before a sale
can start. Once the lever is lifted, the money and volume displays change to
dashes. The lift lever option is programmed in mode F27.
MANAGER KEY
A magnetic key that is use to enter and exit the manager modes. It can only
be used on side A of the dispenser. The manager key color is black.
MANAGER MODE
The mode of dispenser operation that allows the programming of
configuration or setup data.
MAXIMUM DELIVERY
A programmed value that limits the maximum amount of fuel that can
dispensed in one sale.
METER VOLUME
Amount of product that has passed through the meter.
MOP
Method Of Payment (Cash, Credit, or Debit).

Glossary M — P
MULTI-HOSE/1 MOP
“Multi-Hose” indicates that the dispenser has more then one hose per side.“1
MOP” indicates there is one method of payment and one PPUV display per
product.
MULTI-HOSE/2 MOP
“Multi-Hose” indicates that the dispenser has more then one hose per side.
“2 MOP” indicates there are two methods of payment and two PPUV
displays per product (cash and credit).
NON-BLEND DISPENSER
A dispenser with up to four straight grade products and up to four hoses per
side.
NO PULSE TIME-OUT
A programmed value that sets the maximum time allowed between pulses
after a sale has started. This function will terminate a sale if no pulses are
received during the set time out period.
OCTANE
A property of the fuel product controlling the burning rate. A figure of merit
representing the resistance of gasoline to premature detonation when exposed
to heat and pressure in the combustion chamber of an internal-combustion
engine.
OPERATING MODE
See Run Mode
OPERATOR INTERFACE KEYPAD

This keypad is used for data entry, starting and stopping the dispenser, and
manager mode programming.
PERIPHERAL EQUIPMENT
All equipment designed or adapted for use with the Tokheim Premier
dispensers, point-of-sale consoles, printers, etc.

Glossary P
PERMANENT ARMING
A programmable dispenser mode not requiring use of a key. The dispenser is
armed to allow a fuel sale as soon as it becomes idle. Permanent arming can
be used in both console operation and stand-alone operation.
PPUV DISPLAY
Dispenser displays that show the Price Per Unit Volume.
PRESETS
Fuel sales in which the maximum money or volume amount is selected at the
dispenser or at the console before the sale begins. The dispenser
automatically stops dispensing when the product preset value is reached.
PRODUCT SELECTION KEYPAD
A 1 x 5 keypad that is only found on single hose dispensers. This keypad
allows the customer to select which fuel grade will be dispensed from the
hose. When a keypad button is pressed, the associated PPUV display will
show the unit volume price. All other PPUV displays will change to dashes.
PRODUCT SELECTION NUMBER

An assigned number (in Mode F28) that is used by the console to identify the
hose or product.
PROGRAMMING BUTTON
Any keypad button on the Operator Interface keypad .
PROGRAMMING MODE
See Manager Mode
PULSES
Electrical impulses from dual-phase pulser that is used by the CPU board to
keep track of the volume dispensed.
U.S.A. measurement: 400 pulses = one gallon
Metric measurement: 100 pulses = 1 liter

Glossary P – S
PUSH-TO-START
Removing the nozzle from its boot causes the money and volume displays to
change to dashes. If this action is enabled, the customer must then press a
preassigned start button on the keypad before dispensing fuel. This function
is programmed in mode F27.
RATIO VERIFICATION
The console ratio has to match dispenser ratio. Otherwise, an Error 26 will
be displayed when the dispenser is approved.
REMOTE
Remote control of submerged pump. Pump is located within the product
tank, not in the dispenser.
RUN MODE
The method of dispenser operation when fuel transactions take place (when
you are “not in manager mode”).
SALE COMPLETION
One of the following has occurred:
• The nozzle has been replaced in its boot.
• The stop button (if installed) has been pressed.
• An emergency stop condition occurred, removing AC power.
• The no-pulse time-out (set in mode F27) has expired.
SECURE PIN PAD

A DPT Pin pad (Debit DPT display, keypad, and circuit board) that is
secured by a metal enclosure. Any attempts to access components within the
enclosure will destroy the pin pad.
SECURITY LEVELS
Levels of manager modes where a programmed code for restricting access to
those modes exist.
SEGMENT CHECK
At the beginning of each fuel sale, all segments of the digits in the money
and volume displays are turned on for an instant so that they can be verified
as working.

Glossary S
SHIFT TOTALS
Cumulative sales totals for the shift that are stored in memory.
SIDE A OR B
All programming of a Premier dispenser is done on side A. Side B is the
opposite of side A. To determine side A of the dispenser, see Section 2.
SLOW FLOW
A dispenser mode in which the fast flow valve has closed while the slow
flow valve has remained open to provide a reduced rate of fuel flow.
SLOW FLOW OFFSET

The point near the end of a preset fuel sale in which the fueling point
automatically enters slow flow mode to prevent an overrun.
Default values = 0.2 gallon or .6 liter.
SOFTWARE DATE CODE

The release date of the dispenser software installed. This date code can be
accessed in manager mode F99.
STAND-ALONE OPERATION
The mode of operation when the dispenser does not require interaction with a
console to dispense product.
START BUTTON
A button on the Operator Interface Keypad designated to start the dispensing
of fuel when pressed.
(START, CASH, CREDIT, etc.)
STORAGE TANK
An underground or above-ground tank used for storage of product.
STRAIGHT PRODUCT
A non-blended product.

Glossary S – V
SUBMERGED PUMP
A pump that is located in the storage tank and pushes product to the
dispenser.
SUCTION PUMP
A pump that is located in the dispenser and pulls the product from the tanks
by suction.
TDS
Tokheim Debit System - provides secure debit transactions at the dispenser
when used with the Tokheim Encryption Device (TED).
TDS Plus
Tokheim Debit System Plus – the name of the original debit system provided
by Tokheim that incorporates a secure pin pad at the dispenser.
TED
Tokheim Encryption Device – used with the Tokheim Debit System (TDS) to
provide secure debit transactions.
TRANSVERSE DISPENSER
Transverse dispenser models have their products arranged in a transverse
(reverse) order from side A to side B. The last two letters of the model
number identifies a transverse left (TL) or a transverse right (TR) dispenser.
Transverse refers to the position of the non-blend product. Programming for
transverse operation is performed in Modes F23 and F29.
VARIABLE BLENDER
Single hose dispensers that blend two pure-grade products to produce one to
three (B3), one to four (B4), or one to five (B5) blended products.
VIEW ONLY PARAMETER

A parameter in a manager mode that cannot be changed, only viewed.

R
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For technical questions, please contact:
Tokheim Solution Center
Ph: 800-866-6762
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For service parts, please contact:

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User's Guide

Page Version Page Version Page Version

Manual History Page .... 2.0 3-1– 3-5 ........................ 1.0

i .................................... 2.0 4-1– 4-2 ........................ 1.0

ii – iii ............................. 1.0 4-3 ................................ 2.0

1-1 – 1-2 ....................... 1.0 4-4 ................................ 1.0

1-3 ................................ 2.0 4-5 ................................ 2.0

2-1, 2-2 ......................... 2.0 5-1 ................................ 1.0

2-3 – 2-14 ..................... 1.0 5-2 ................................ 2.0

2-15 – 2-17 ................... 2.0 5-3 – 5-9 ....................... 1.0

Copyright © 1999 Tokheim Corporation. All rights reserved.

Premier C Series Dispensers User's Guide Tokheim Corporation

4 Diagnosing & Solving Problems

Premier C Series Dispensers User's Guide Tokheim Corporation

!!! FCC WARNING !!!

TOKHEIM DISPENSERS SHALL NOT BE USED FOR DIRECT FUELING OF AIRCRAFT

Tokheim Corporation Premier C Series Dispensers Users Guide

DANGER! FIRE AND EXPLOSION HAZARD

WARNING! FIRE AND ELECTRICAL HAZARD

WARNING! SERVICE HAZARD

Dispenser Model Number Dispenser Serial Number

If you have any questions, please contact:

Premier C Series Dispensers User's Guide Tokheim Corporation

Tips provide useful information that can make your work

Notes supply information that emphasizes or supplements

Tokheim Corporation Premier C Series Dispensers User's Guide

Accessories and Ordering Information

Accessory Description or Use Part Number

Standard DPT Replacement Paper for

Order these accessories from a Genuine Tokheim Parts

Premier C Series Dispensers User's Guide Tokheim Corporation

Section 2: Dispenser Basics

Premier C Series Dispensers User's Guide Tokheim Corporation

Premier C Dispenser Features

Dispenser Payment Terminal (DPT) Option: Depending upon the DPT

Premier C Non-Blend Dispensers:

Premier C Blend Dispensers:

• Variable Blend (B3, B4, B5) — A one or two-sided

• Transverse — A dispenser with products arranged in a

Tokheim Corporation Premier C Series Dispensers User's Guide

Intercom/Speaker: Refer to the manual that came with your intercom

Primary Access SIDE A

Premier C Series Dispensers User's Guide Tokheim Corporation

Tokheim Corporation Premier C Series Dispensers User's Guide

Premier C Series Dispensers User's Guide Tokheim Corporation

¬ Primary Access Door

Á Receipt Slot for DPT Printer*

Â Dual Head Cardreader*

Ã Money/Volume Display (two 6-digit displays)

* These components are optional.

Tokheim Corporation Premier C Series Dispensers User's Guide

Ä Price Per Unit Volume Displays (4-digit displays)

Å Product Selection Keypad (1 x 5)

Æ DPT Display* (Standard, 4-line x 20-character display)

Ç Operator Interface Keypad (4 x 6)*

* These components are optional.

Premier C Dispenser Head with INSIGHT™ DPT and

À Primary Access Door

Á Receipt Slot for DPT (standard or graphic) Printer *

Â INSIGHT Debit Display (4-lines x 20-characters)*

Ã Remote Keypad (TDS, TDS Plus, and Fleet only)*

Ä Dual Head Cardreader*

* These components are optional.