Keeping the “customer at the centre of everything”, And also with the emergence of Industry4.

0,
industries are harnessing the power of digitization to improve their overall efficiency, operations,
and revenue. Few measures need to take place.

1. Support customer experience and sales by accurately managing inventory and supply levels.
Such that Ensuring the availability of stocks all the time and focusing on promotion stock for
festive season. – MAINTAINING AN EOQ LEVELS/ RESTOCKING – Regular Auditing |
Calculating the quantity
2. CUSTOMER SERVICE AT ITS BEST- “CUSTOMER SERVICE FUNCTION IS BECOMING A MAJOR
DIFFERENTIATING POWER.”
1. Trained and Enthusiastic sales persons – For educating customers
2. Consistent feedback from customers – Using devices at each product section.
3. Live-Check Tools – Product fit check, just a click away! Using AR based tools and
company web service.

Data Collection – Organizing – Analysing – Implementing – Mastering

Using various analytical tools for leveraging the massive transactional data that comes into play and
using this as a sole source of differentiation. Tracking data from various checkpoints will help us go
better.
POINT OF SALES

SUPPLY CHAIN REINVENTED

WAREHOUSE AUTOMATION

Automated Storage and Retrieval System (ASRS), Automatic Guided Vehicles (AGVs), pick by voice,
electronic data interchange (EDI) and others. These technologies will significantly led to reduction in
damages, improved order-to-delivery times, improved accuracy and improved cost structures in the
long run with reduced manpower and space requirements.

STORE LAYOUT

Smartsheet Co.
With lending the services and trendy expertise from the company competencies, the store layout
will be formulated.

STORE LOCATIONS

Knowing your neighbourhood: Understanding the City Demographics, Customer Psychology,

Competition Aggressiveness, Accessibility, Zoning regulations.

Knowing your Customer: More brand acceptable; increasing purchasing power; buying trend and
psychology.

Knowing your Product: Bulky Product; Generates own traffic; infrequent buys; Speciality good

With the help of Trade Area Analysis, and various related enlisted factors,

1. Noida Chowk
2. Greater Noida
3. Indirapuram
4. Meerut
5.

Above are potential locations for maximum footfall due to Ready to move-in residential projects,
Metro connectivity, developed trade and entertainment centres.