Professional Documents
Culture Documents
Chapter 5
E-Business and E-Commerce
Benefit to customer:
The access to a vast number of products and services,
around the clock.
Benefit to society :
The ability to deliver information, services, and product
to people in cities, in rural areas and in developing
countries.
“ Copyright 2005 John Wiley & Sons Inc.” 13
Chapter 5
Technological Limitations
The lack of universally accepted security
standards.
Insufficient telecommunication bandwidth.
Expensive accessibility
Compare price to those in regular stores. too.-low prices are too good to be true, and some ‘’catch ‘’
is probably involved.
Ask friends what they know . Find testimonials and endorsements in community sites and well –
known bulletin boarder.
find out what your rights are in case of a dispute . Consult consumer protections agencies and the
national fraud information center (fraud.org)
check consumerworld.org for a listing of useful resources.