Chapter 5

1. __personal/workforce planning____ is the process of deciding what positions

the firm will have to fill and how to fill them.

2. Which of the following describes trend “analysis?”

- Study of a firm’s past employment needs over a period of years to predict

future needs
- A forecasting technique for determining future staff needs by using ratios
between, for… (ratio analysis)
- A graphical method used to help identify the relationship between two
variables (Scatter Plot)
- The Process of deciding what positions the firm will have to fill, and how to
fill them (workforce Planning)

3. The historical arithmetic relationships between recruitment leads and invitees,

invitees and interviews, interviews and offers made, and offers made and
offers accepted is called “the ___recruitment_pyramid.”

4. __succession planning_is the ongoing process of systematically identifying,

assessing, and developing organizational leadership to enhance performance.

5. What are the advantages of using “internal sources of candidates” to fill open
position?
- They know the culture
- No orientation needed
- Promotes expectation towards higher ranks

1. _validity__ tells you whether a test is measuring what you think it’s supposed
to be measuring.

2. A __reliability__ test is one that yields consistent scores when a person takes
two alternate forms of the test or when he or she takes the same test on two
or more different occasions.

3. What are the advantages of “work sampling” as a testing method?

- Give your insight how them perform in real job.
- They are retable (they don’t perform differently)

4. “A testing technique that requires examines to respond to situations

representative of the job” is called
- Situational testing

5. What are the advantages of using structured interviews instead of

unstructured ones?
- Relabel (take same thing with order) -> Accountable
- If you want unique contribution (Rector, Ceo hiring) -> use untrusted

6. A __Panel__ interview is an interview conducted by a team of interviewers

(usually two to there)…
7. What is a “mass interview”
2-3 people interviewing
Candidates compete-> who is going to answer first

8. Describe at least two types of errors that undermine an interviews reliability?

Interview -> face to face contract -> appearances can affect indecent
- One by one, not all together
- Order of candidates