Professional Documents
Culture Documents
SMETA Reporte
SMETA Reporte
Audit Details
Sedex Company ZC:1058186 Sedex Site Reference: ZS:1042222
Reference: (only available on Sedex
(only available on Sedex System)
System)
Argentina
Audit Conducted By
Commercial Purchaser
Retailer
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 2
Sedex Audit Reference: 2018ARZAA405653761 Sedex Members Ethical Trade Audit Report Version 6.0
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 3
Sedex Audit Reference: 2018ARZAA405653761 Sedex Members Ethical Trade Audit Report Version 6.0
SMETA Declaration
I declare that the audit underpinning the following report was conducted in accordance
with SMETA Best Practice Guidance and SMETA Measurement Criteria.
(1) Where appropriate non-compliances were raised against the ETI code / SMETA Additions & local law
and recorded as non-compliances on both the audit report, CAPR and on Sedex.
(2) Any Non-Compliance against customer code alone shall not be uploaded to Sedex. However, in
the CAPR these ‘Variances in compliance between ETI code / SMETA Additions/ local law and
customer code’ shall be noted in the observations section of the CAPR.
Note: The focus of this ethical audit is on the ETI Base Code and local law. The additional elements will not be audited in
such depth or scope, but the audit process will still highlight any specific issues.
This report provides a summary of the findings and other applicable information found/gathered during the social audit
conducted on the above date only and does not officially confirm or certify compliance with any legal regulations or
industry standards. The social audit process requires that information be gathered and considered from records review,
worker interviews, management interviews and visual observation. More information is gathered during the social audit
process than is provided here. The audit process is a sampling exercise only and does not guarantee that the audited
site prior, during or post–audit, are in full compliance with the Code being audited against. The provisions of this Code
constitute minimum and not maximum standards and this Code should not be used to prevent companies from
exceeding these standards. Companies applying this Code are expected to comply with national and other
applicable laws and where the provisions of law and this Code address the same subject, to apply that provision which
affords the greater protection. The ownership of this report remains with the party who has paid for the audit. Release
permission must be provided by the owner prior to release to any third parties.
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 4
Sedex Audit Reference: 2018ARZAA405653761 Sedex Members Ethical Trade Audit Report Version 6.0
Non–Compliance Table
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 5
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Good Example:
The organization provides its workers
with monetary incentives for the use of
bicycles to go from home to the
company or to do it walking.
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 6
Sedex Audit Reference: 2018ARZAA405653761 Sedex Members Ethical Trade Audit Report Version 6.0
9 Harsh or Inhumane Treatment 1 Nil Nil Sanction process that has the
company is not being carries as is
established.
Observation
No appointed responsible for
environment matter.
The company “SERVICIOS AGROPECUATIOS SRL” has implemented a system to handle the matter related with social compliance and the relation with the
employees and stakeholders. The company has document about how proceeds, which are communicated to all employees (Internal Rules, Emergency
plan, Risk Matrix among others). Besides, in a regular way the company provide training to their employees in different items. During the audit, were
evidenced high level of deviations showing although the company has implemented a management system, it was not effective and then some deviations
are evidenced principally in Health & Safety matter, and in lower grade in Wages & Benefits, Working hours, Harsh or Inhumane Treatment, Environment and
Business Ethics. Besides, were evidenced some observations associated with the Human Rights matter and environment. However, can be observed that the
company has the commitment to improve every day and work to solve the deviations, matter that is instilled in its own workers.
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 7
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*Please note the table above records the total number of Non-compliances (NC), Observations (Obs) and Good Examples (GE). This gives the reviewer an
indication of problem areas but does not detail severities of each issue – Reviewers need to check audit results by clause.
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 8
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Site Details
Site Details
D: Applicable business and other RNE 04003551 – Enabling Registration Senasa Nº 11263
legally required licence numbers and
documents, for example, business
license number, liability insurance, any
other required government inspections
E: Products/Activities at site, for Peanut production (selected, blanched, roasted and Small
example, garment manufacture, peanut seed "grana") and derivatives (flour, paste and shell
electricals, toys, grower, cutting, pellets).
sewing, packing etc.
Yes
No
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 9
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Yes
No
Please give details:
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 10
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Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 11
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Audit Parameters
A: Time in and time out Day 1 Time in: 09:00 Day 2 Time in: 09:00 Day 3 Time in: 09:00
Day 1 Time out: Day 2 Time out: Day 3 Time out:
18:00 18:00 13:00
G: Who signed and agreed CAPR Sebastián Barale – Manager of Administration, Finance, HR and
(Name and job title) Systems.
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 12
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Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 13
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Worker Analysis
“
The term "migrant worker" refers to a person who is engaged or has been engaged in a remunerated activity
in a country of which they are not a national and where they do not intend to remain permanently or has
purposely migrated on a temporary basis to another in-country region to seek and engage in a remunerated
activity
Worker Analysis
Local Migrant*
Total
Home
Permanent Temporary Agency Permanent Temporary Agency
workers
Worker numbers –
156 43 0 0 0 0 0 199
Male
Worker numbers –
22 4 0 0 0 0 0 26
female
Number of Workers
17 2 0 0 0 0 0 19
interviewed – male
Number of Workers
interviewed – 7 0 0 0 0 0 0 7
female
Total – interviewed
24 2 0 0 0 0 0 26
sample size
Payment cycle:
_______% daily paid
_______% weekly paid
_100___% monthly paid
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 14
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_______% other
If other, please give details
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 15
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H: What was the most common worker complaint? No complaints were issued.
I: What did the workers like the most about working at this Payment on time, provision of working clothes,
site? tolerance, calm work, open doors, fellowship,
humanity towards the worker, monetary
incentive to go to the company by bike or
walking, free vaccination, the worker is
wanted, solidarity with the worker, birthday
celebration, the worker is thought of, the
company has grown.
J: Any additional comment(s) regarding interviews: During the interview was commented the
necessity to:
Review salary scale
Control the use of comments made by
the workers by the bosses so as not to
influence the evaluations
Cleaning the dining room by workers
who use it
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 16
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K: Attitude of workers to hours worked: In general, the working hours are inside the
maximum required by the local regulation.
Yes
No
If yes, please give details:
M: Attitude of workers:
(Include their attitude to management, workplace, and the interview process. Both positive and negative information should be
included) Note: Do not document any information that could put workers at risk
Interviews with 26 workers randomly selected by auditors were conducted in an independent room.
The interviewees showed a cooperative attitude and effective evidence was collected during the workers
interview. In general, the appreciation is good, however some suggestions were issued.
Although most workers are associated to a Union, there is not a committee of workers, union delegates or
representatives of workers, because the they did not want to choose it.
O: Attitude of managers:
(Include attitude to audit, and audit process. Both positive and negative information should be included)
The facility responsible attitude was good respect the audit and process, giving all their support to develop
an adequate audit and access to all necessary documents and visited areas. Besides, he was receptive
with the findings founded which were accepted without problem, indicating the commitment to attend
them and make the corrective actions necessary in an adequate way and time.
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Note for auditors and readers. This is not a full Human Rights Assessment, but instead a check on
the business’s implementation of processes to meet their Universal rights covering UNGP
responsibilities.
Current systems:
During the audit, document review, facility responsible, managers and employees interview was
evidenced that the requirement is not fully implemented yet.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
Were reviewed different documents that have the company:
Corporate Code of Conduct
Internal Rules Document
Code of ethics and coexistence
Besides were interviewed the Administrative personnel and the selected employees.
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Findings # 1
The company has not appointed a person responsible for implementing the
regulations related to Human Rights. Observed during facility
responsible, managers,
Local law or ETI/Additional elements / customer specific requirement: employees’ interview
Additional elements and document review.
0.A.2 Businesses should have a designated person responsible for implementing
standards concerning Human rights
Comments:
The facility responsible was in agreeing with the finding and will attend it
promptly.
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Findings # 2
The organization has not identified the interested parties, the impacts towards
them, and the issues evidenced by the evaluation. Observed during facility
responsible, managers,
Local law or ETI/Additional elements / customer specific requirement: employees’ interview
Additional elements and document review.
0.A.3 Businesses shall identify their stakeholders and salient issues.
Comments:
The facility responsible was in agreeing with the finding and will attend it
promptly.
Findings # 3
The organization has not measured the direct, indirect and potential impact to
the stakeholders in relation to human rights. Observed during facility
responsible, managers,
Local law or ETI/Additional elements / customer specific requirement: employees’ interview
Additional elements and document review.
0.A.4 Businesses shall measure their direct, indirect, and potential impacts on
stakeholders (rights holders) human rights.
Comments:
The facility responsible was in agreeing with the finding and will attend it
promptly.
Findings # 4
Since the impact in relation to human rights has not been measured, the
organization does not know about them and therefore cannot establish any Observed during facility
action on them to generate an effective remediation. responsible, managers,
employees’ interview
Local law or ETI/Additional elements / customer specific requirement: and document review.
Additional elements
0.A.5 Where businesses have an adverse impact on human rights within any of
their stakeholders, they shall address these issues and enable effective
remediation.
Comments:
The facility responsible was in agreeing with the finding and will attend it
promptly.
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 20
Sedex Audit Reference: 2018ARZAA405653761 Sedex Members Ethical Trade Audit Report Version 6.0
Findings # 5
The organization has a system for filing complaints, however, it is not explicit
that it also applies to human rights. Observed during facility
responsible, managers,
Local law or ETI/Additional elements / customer specific requirement: employees’ interview
Additional elements and document review.
0.A.6 Businesses shall have a transparent system in place for confidentially
reporting, and dealing with human rights impacts without fear of reprisals
towards the reporter.
Comments:
The facility responsible was in agreeing with the finding and will attend it
promptly.
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 21
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F: Annual Number of work related Last year: 2017 This year: 2018
accidents and injuries per 100 workers: Number: 7.468 Number: 1.521
[(Number of work related accidents and injuries *
100) / Number of total workers]
H: Lost day work cases per 100 workers: Last year: 334.025 This year: 52.091
[(Number of lost days due to work accidents and
work related injuries * 100) / Number of total
workers]
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0.B.1 Suppliers are expected to implement and maintain systems for delivering compliance to this Code.
0.B.2 Suppliers are expected to be operating legally in premises with the correct business licenses and
permissions and to have systems to ensure that all relevant land rights have been complied with
0.B.3 Suppliers shall appoint a senior member of management who shall be responsible for compliance
with the Code.
0.B.4 Suppliers are expected to communicate this Code to all employees.
0.B.5 Suppliers should communicate this code to their own suppliers and, where reasonably practicable,
extend the principles of this Ethical Code through their supply chain.
Current systems:
The organization has no implemented adequately the code of conduct. There is a site responsible who
has the responsibility to personal handle/manage and besides the management system control, bit not
formally appointed. During the audit was evidenced some weakness on the implementation of the
management system, and besides that there is no effective.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
During the audit was reviewed the documents “Internal Rules” and the “Code of ethics and coexistence”
that has the company, besides were interviewed the company responsible, administrative and the
selected employees.
Management Systems:
C: If Yes, is there evidence (an indication) of effective The code is communicated in the induction
implementation? Please give details. manual to the collaborators before starting the
contractual relation; besides a copy of the
document is provided too. During audit was
evidenced there is not forced labour, child
labour, discrimination, harassment & abuse.
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 24
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Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 25
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Land rights
N: Does the site have all required land rights licenses Yes
and permissions (see SMETA Measurement Criteria)? No
Please give details: Land deeds where the plant
is located. Besides, the company has the
corresponding municipal qualification which
requires that the company demonstrate
previously they have the land right licenses and
permissions.
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Yes
R. Does the Facility demonstrate that alternatives to a No
specific land acquisition were considered to avoid or Please give details:
minimize adverse impacts?
Non–compliance:
Non–compliance: 2
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Observation:
Comments:
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ETI
1.1 There is no forced, bonded or involuntary prison labour.
1.2 Workers are not required to lodge “deposits” or their identity papers with their employer and are free
to leave their employer after reasonable notice.
Current systems:
All the employees can present their voluntary renounce to their job without posterior effect, matter
evidenced through employee´s interview. Additionally, the company has Human Resources responsible
which review this matter. At the time of audit, no evidence of bonded or involuntary prison labour was
found in the facility. Workers confirmed that no original documents were requested to be deposited with
the facility by the workers at the time of the recruitment. Besides the workers commented they have free
movement and no restrictions to go to the bathroom and/or dining room to drink water if they need it.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
Were observed documents related with the working relation between the facility and the employees that
do not show any items related with forced employment.
Employees personnel file
Company internal rules
Management and employees interview
Code of ethics and coexistence
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Not applicable
Not applicable
Non–compliance:
Observation:
Comments:
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ETI
2.1 Workers, without distinction, have the right to join or form trade unions of their own choosing and to
bargain collectively.
2.2 The employer adopts an open attitude towards the activities of trade unions and their organisational
activities.
2.3 Workers’ representatives are not discriminated against and have access to carry out their
representative functions in the workplace.
2.4 Where the right to freedom of association and collective bargaining is restricted under law, the
employer facilitates, and does not hinder, the development of parallel means for independent and free
association and bargaining.
Current systems:
There is an Argentinean Law # 23551 that gives the requirement related with the union. Besides for the
employees in the facility are associated with two unions STIA and UATRE that regulate this matter.
Actually, there is no union delegate.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
Interview with workers
Interview with managers
Company Code of ethics and coexistence
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than union/worker committee e.g. H&S, Describe: The worker has access to the Human Resources
sexual harassment) responsible and besides to the company owner (matter confirmed
during the employee’s interview). Additionally, the company has a
suggestion/complaint box and web page.
F: Name of union and union STIA (Trade Union of Is there evidence of free elections?
representative, if applicable: Workers of the Food Yes No N/A
Industry) and UATRE
(Argentine Union of
Rural Workers and
Stevedores).
G: If there is no union, is there a Not applicable. There Is there evidence of free elections?
parallel means of consultation with are National Unions Yes No N/A
workers e.g. worker committees? which have the
responsibility to held
meeting with the
companies and with
their affiliates.
H: Are all workers aware of who Yes No Not applicable. There is no union
their representatives are? delegate.
J: Do workers know what topics can Yes No Not applicable. There is no union
be raised with their representatives? delegate.
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If Yes, what percentage by trade _100_% workers covered by ____% workers covered by
Union/worker representation Union CBA worker rep CBA
Non–compliance:
Observation:
Comments:
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ETI
3.1 A safe and hygienic working environment shall be provided, bearing in mind the prevailing
knowledge of the industry and of any specific hazards. Adequate steps shall be taken to prevent
accidents and injury to health arising out of, associated with, or occurring in the course of work, by
minimising, so far as is reasonably practicable, the causes of hazards inherent in the working environment.
3.2 Workers shall receive regular and recorded Health & Safety training, and such training shall be
repeated for new or reassigned workers.
3.3 Access to clean toilet facilities and to potable water, and, if appropriate, sanitary facilities for food
storage shall be provided.
3.4 Accommodation, where provided, shall be clean, safe, and meet the basic needs of the workers.
3.5 The company observing the code shall assign responsibility for Health & Safety to a senior
management representative.
Current systems:
During the plant visit was evidenced that the facility is in some grade under the required compliance with
the requirements related with the Safe & Hygienic conditions, matter that is supported through the
interviewed employee answer and comments, documental review and facility visit. However, were
observed high number of deviations in relation with Health and Safety.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
PPE provision record
Working clothes provision record
Policy Hygiene, safety and occupational risk prevention policy
Evaluation of workers exposed to risk agent
Risk identification and risk evaluation
Visit record associated with Safety and hygiene matters
Business plan with high accident rates
Program to reduce accident rate
Training matrix for 2018 year
Forklift driving training record
Evacuation drawing and evacuation routes training record
First aid and CPR training record
Risk in storage cellar and PPE use training record
Accident investigation records
Fire extinguisher matrix
Report about fire net system status
Hydraulic test certificate fire hoses
Statistics of accident rate
Matrix with accidents record
Report about chemical contaminants in the working area
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Yes
A: Does the facility have general and
occupational Health & Safety policies No
and procedures that are fit for purpose
and are these communicated to Please give details: Organization has a Policy on Hygiene,
workers? Safety and Prevention of Occupational Hazards and manual
management of MASH (Environment Safety and Hygiene)
published and known to all workers.
Yes
B: Are the policies included in workers’
manuals? No
Yes
C: Are there any structural additions
without required permits/inspections No
(e.g. floors added)?
Please give details:
Yes
D: Are visitors to the site informed on
H&S and provided with personal No
protective equipment
Please give details:
Yes
E: Is a medical room or medical facility
provided for workers? No
If yes, do the room(s) meet legal Please give details: The company has a medical room inside
requirements and is the size/number of the facility, according with the local regulation.
rooms suitable for the number of
workers.
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Yes
F: Is there a doctor or nurse on site or
there is easy access to first aider/ No
trained medical aid?
Please give details: There are weekly doctor visits, as well as
the emergency brigade of the company, as well as first aid kits
distributed in the different sectors of the company.
Yes
G: Where the facility provides worker
transport - is it fit for purpose, safe, No
maintained and operated by
competent persons e.g. buses and Please give details:
other vehicles?
Yes
H: Is secure personal storage space
provided for workers in their living No
space and is it fit for purpose?
Please give details: Not applicable
Yes
I: Are H&S Risk assessments conducted
(including evaluating the arrangements No
for workers doing overtime e.g. driving
after a long shift) and are there controls Please give details: The company has a matrix IH 08 Hazard
to reduce identified risk? Identification, Risk Assessment and Control Measures. However,
the risk associated with overtime is not evaluated.
Yes
J: Is the site meeting its legal obligations
on environmental requirements No
including required permits for use and
disposal of natural resources? Please give details: Although the company has an
environmental policy, which is known by the workers and it is
made internal inspection, was evidenced that the
environmental management is not effective, due was
observed a non-adequate handling of hazardous residues.
Yes
K: Is the site meeting its customer
requirements on environmental No
standards, including the use of banned
chemicals? Please give details: The company analyses the product on
remains of pesticides or heavy metals annually to the different
products processed.
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Non–compliance: 3
Non–compliance: 4
Local law
LAW 19587. Article 9 - Without damage of what determine the regulations
especially, are also the employer's obligations;
d) to maintain in good conservation state, use and operation the electric
facilities and services of drinkable waters;
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Non–compliance: 5
Local law
Decree 351/1979. Article 142 The storage of recipients, tubes, cylinders, drums
and others that contain pressurized liquefied gases, inside the local, it will be
adjusted to the following requirements:
2. Will be placed in convenient form, to assure them against fallen and
crashes.
Non–compliance: 6
Local law
LAW 19.587. Art. 9 - Without prejudice to what the regulations especially
determine, they are also obligations of the employer;
b) keep the machinery, installations and work tools in a good state of
conservation, use and operation;
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Non–compliance: 7
Local law
LAW 19.587 Art. 9- Without prejudice to what is determined by regulations, the
following are also obligations of the employer:
i) Have adequate means for the immediate provision of first aid;
Non–compliance: 8
Local law
LAW 19.587 Art. 9- Without prejudice to what is determined by regulations, the
following are also obligations of the employer:
j) Place and maintain in visible places notices or posters that indicate
measures of hygiene and safety or warn of dangerousness in the machinery
and facilities;
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Non–compliance: 9
Non–compliance: 10
Local law
LAW 19.587 Art. 8 - Every employer must adopt and put into practice the
appropriate measures of hygiene and safety to protect the life and integrity of
workers, especially as regards:
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Non–compliance: 11
Local law
Decree 351/79. Art. 134.- They will be provided with lights, brakes and acoustic
warning devices.
Non–compliance: 12
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Social benefits are the benefits of a legal nature of social security, non-
remunerative, non-monetary, non-cumulative or substitutable in money, which
the employer provides to the worker by himself or through third parties, which
aims to improve the quality of life of the dependent or of his family in charge.
e) The provision of work clothes and any other element related to the clothing
and equipment of the worker for exclusive use in the performance of their
duties:
Observation:
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ETI
4.1 There shall be no new recruitment of child labour.
4.2 Companies shall develop or participate in and contribute to policies and programmes which provide
for the transition of any child found to be performing child labour to enable her or him to attend and
remain in quality education until no longer a child.
4.3 Children and young persons under 18 shall not be employed at night or in hazardous conditions.
4.4 These policies and procedures shall conform to the provisions of the relevant ILO Standards.
Current systems:
The plant has a human resource responsible who verify the employees age through the Identification
card. In case of young worker, the plant required before the corresponding parents’ authorization, but
until today the plant does not have younger worker. No child labour was present during the factory visit
on the day of audit. Workers interviews confirmed that factory does not hire any child labour.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
Employee file records for sample draw.
Internal Rules document
Code of Ethics and Coexistence
Interview with employees
Interview with facility responsible
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People from sixteen (16) years and smaller than eighteen (18)
years, can celebrate work contract, with their parents'
authorization, responsible or tutors. It is presumed off such an
authorization when the adolescent live independently of them.
Non–compliance:
Observation:
Comments:
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ETI
5.1 Wages and benefits paid for a standard working week meet, at a minimum, national legal standards
or industry benchmark standards, whichever is higher. In any event wages should always be enough to
meet basic needs and to provide some discretionary income.
5.2 All workers shall be provided with written and understandable information about their employment
conditions in respect to wages before they enter employment and about the particulars of their wages
for the pay period concerned each time that they are paid.
5.3 Deductions from wages as a disciplinary measure shall not be permitted nor shall any deductions from
wages not provided for by national law be permitted without the expressed permission of the worker
concerned. All disciplinary measures should be recorded.
Current systems:
The human resources responsible make a verification of each salary payment to determine the correct
amount to pay supported by the attendance records and bonus that apply. Factory paid different
income level depending on the position and numbers of working years –in agreeing with the Union (STIA
& UETRA) Salary table established. The employees confirm that the payment is on time, the payment stub
is clear and the discount applied is in agreed with the local law. Although the company has an
adequate management system associated with the payment, a punctual deviation was observed.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
Employee pay stub from the sample draw.
Collective Bargaining for the three union that actually has the Company.
Employee interview.
Facility responsible interview.
Non–compliance: 13
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Observation:
Comments:
Summary Information
Criteria Local Law Actual at the Site Is this part of
(Please state legal (Record site results a Collective
requirement) against the law) Bargaining
Agreement?
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UATRE – AR$
87.52/Hour;
15915.29/month
B: Sample Size Checked 26 employees from October 2018 and 5 employees from
(State number of worker records November 2017 till September 2018.
checked and from which weeks/months
– should be current, peak, and
random/low. Please see SMETA Best
Practice Guidance and Measurement
Criteria)
C: Are there different legal minimum Yes If Yes, please give details:
wage grades? If Yes, please specify No If Yes, please give details:
all. According with corresponding Collective
bargain for each union (STIA & UETRA).
E: For the lowest paid production Below legal Lowest actual wages found: Note: full time
workers, are wages paid for min employees and please state hour / week / month etc.
standard/contracted hours Meet
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(excluding overtime) below or above Above The lowest earning found is in line with the
the legal minimum? minimum established for each union collective
bargain and with the lowest possible position.
F: Please indicate the breakdown of _0__% of workforce earning under min wage
workforce per earnings: _1.3% of workforce earning min wage
98.7% of workforce earning above min wage
I: Have these deductions been Yes Please list all 1. Social security 3 %
made? Please list all deductions that No deductions that 2. Seniority 11 %
have/have not been made. have been made. 3.- Union Contribution 2.5 %
(STIA) & 3.0% (UETRA) for
unionized workers
4.- Funeral insurance 1.5%
(UATRE)
5.- Guild Share 2.0%
6.- LAW 119032 3.0%
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ETI
6.1 Working hours must comply with national laws, collective agreements, and the provisions of 6.2 to 6.6
below, whichever affords the greater protection for workers. Sub–clauses 6.2 to 6.6 are based on
international labour standards.
6.2 Working hours, excluding overtime, shall be defined by contract, and shall not exceed 48 hours per
week.
6.3 All overtime shall be voluntary. Overtime shall be used responsibly, taking into account all the
following: the extent, frequency and hours worked by individual workers and the workforce as a whole. It
shall not be used to replace regular employment. Overtime shall always be compensated at a premium
rate, which is recommended to be not less than 125% of the regular rate of pay.
6.4 The total hours worked in any 7-day period shall not exceed 60 hours, except where covered by
clause 6.5 below.
6.5 Working hours may exceed 60 hours in any 7-day period only in exceptional circumstances where all
of the following are met:
– this is allowed by national law;
– this is allowed by a collective agreement freely negotiated with a workers’ organisation
representing a significant portion of the workforce;
– appropriate safeguards are taken to protect the workers’ health and safety; and
– The employer can demonstrate that exceptional circumstances apply such as unexpected
production peaks, accidents or emergencies.
6.6 Workers shall be provided with at least one day off in every 7-day period or, where allowed by
national law, 2 days off in every 14-day period.
Current systems:
The company human resources responsible perform the review and verification of monthly attendance
records for each employee to determine the working hours to determine the normal and overtime hours
worked. During the document and worker interview was evidenced that the overtime is voluntary and
the employees can refuse made it without posterior consequences. However, a punctual deviation was
observed.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
Employee attendance records for sample draw.
Employees interview
Human resources responsible interview
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Non–compliance: 14
Observation:
Comments:
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Yes
B: Is sample size same No
as in wages section? If no, please give details
F: Are workers Please select all applicable: Is this allowed by local law?
provided with at 1 in 7 days Yes
least 1 day off in 2 in 14 days No
every 7-day-period, No
or 2 in 14-day- If ‘No’, please explain:
period?
Maximum number of days worked without a day off (in sample):
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K: Approximate __0____%
percentage of total
workers on highest
overtime hours:
Overtime Premiums
M: Are the correct Yes Please give details of normal day overtime premium
legal overtime No as a % of standard wages:
premiums paid? N/A – there is no legal
requirement to OT 50% on working days
premium 100% on holydays.
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7: No Discrimination is practiced
7: No Discrimination is Practiced
(Click here to return to NC–table)
ETI
7.1 There is no discrimination in hiring, compensation, access to training, promotion, termination or
retirement based on race, caste, national origin, religion, age, disability, gender, marital status, sexual
orientation, union membership or political affiliation.
Current systems:
During the audit, the employees confirmed there is not discrimination. Besides, the plant is following the
Argentinean law in this matter that forbidden the discrimination as a fundamental worker right. The
employees commented that they receive the payment in agree with the position and production.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
Employees interview
Facility responsible interview
Internal rules document
Code of Ethics and Coexistence
Pay stub for sample draw
B: Number of women who are in skilled #: 23 women working in the sector of quality, guard,
or technical roles e.g. where specific administration of plant and field.
qualifications are needed i.e. machine
engineer / laboratory analyst:
Professional Development
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A: What type of training and development Annual training plan incorporating the following topics: safety,
are available for workers? hygiene and safety and specific to the workplace.
Non–compliance:
Observation:
Comments:
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ETI
8.1 To every extent possible work performed must be on the basis of recognised employment relationship
established through national law and practice.
8.2 Obligations to employees under labour or social security laws and regulations arising from the regular
employment relationship shall not be avoided through the use of labour–only contracting, sub–
contracting, or home–working arrangements, or through apprenticeship schemes where there is no real
intent to impart skills or provide regular employment, nor shall any such obligations be avoided through
the excessive use of fixed–term contracts of employment.
Current systems:
The human resources responsible verify the preparation of contractual relation and make a regular
control of them. All the employees need to sign and put the date when the communication about their
job relation with the company start, matter that is made through the document CAT (“Clave Alta
Temprana”). Company has adequate understanding about the migrant contract process -the company
has not migrant workers. There is no use of employment agency and the workers does not paid any fee
during the recruitment process, matter confirmed during interviews.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
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None
Non–compliance:
Observation:
Comments:
Responsible Recruitment
All Workers
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Migrant Workers:
The term "migrant worker" refers to a person who is engaged or has been engaged in a remunerated activity in a
country of which they are not a national and where they do not intend to remain permanently or has purposely
migrated on a temporary basis to another in-country region to seek and engage in a remunerated activity
B: Migrant worker recruitment Total number of (in country recruitment agencies) used: 0
Total number of (outside of local country) recruitment agencies
used: 0
Yes
D: Are any migrant workers in skilled, No
technical, or management roles
If yes number and example of roles:
Migrant Workers (this should include all
migrant workers including permanent
workers, temporary and/or seasonal Not applicable. There are no migrant workers.
workers)
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NON-EMPLOYEE WORKERS
Recruitment Fees:
A: Are there any fees? Yes
No Not applicable. There are no Non-employees workers.
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Contractors:
Note: contractors in this context are generally individuals who supply several workers to a site. Usually the contractors
are paid by the site and the wages of the workers are paid by the contractor. Common terms include, gang bosses,
labor provider,
Yes
A: Any contractors on site? No
If yes, how many contractors are present, please give details:
Yes
C: Do all contractor workers No
understand their terms of Please describe finding:
employment? Not applicable - during the audit, there was not observed
contractor.
D: If Yes, please give evidence for Not applicable - during the audit, there was not observed
contractor workers being paid per law: contractor.
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8A.1 There should be no sub–contracting unless previously agreed with the main client.
8A.2 Systems and processes should be in place to manage sub–contracting, homeworking and external
processing.
Note to auditor on homeworking:
Report on whether it is direct or via agents. How many workers, relationship with site and what control
systems are in place.
Note to auditor on subcontracting: auditor should use this section for subcontractors of part made or
wholly made finished goods, this section should not be used for raw material manufacturers unless
instructed otherwise by customers
Current systems:
The facility has not subcontracting and home working. During site tour was evidenced that there is not
dormitories within the premises of the facility, all employees live outside. There is not external process
developed.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
No applicable. There is not external process developed.
Details:
No applicable. There is not external process developed.
Non–compliance:
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Observation:
Comments:
C: Number of sub–
contractors/agents used:
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ETI
9.1 Physical abuse or discipline, the threat of physical abuse, sexual or other harassment and verbal
abuse or other forms of intimidation shall be prohibited.
Additional elements:
9.2 companies should provide access to a confidential grievance mechanism for all workers
http://www.servagrop.com.ar/conducta.php#about-
accordion3
rse@servagrop.com.ar
(54-353) 4960348
B: If Yes, are workers aware of these Yes. Confirmed during the employee’s interview and besides
channels and have access? Please give during facility responsible and managers.
details.
Yes
F: Does the site encourage its business No
partners (e.g., suppliers) to provide If no, please give details
individuals and communities with access
to effective grievance mechanisms (e.g.
help lines or whistle blowing mechanism)
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Yes
G: Is there a published and transparent No
disciplinary procedure? If no, please explain
Yes
H: If yes, are workers aware of these the No
disciplinary procedure? If no, please give details
Yes
I: Does the disciplinary procedure allow for No
deductions from wages (fines) for If yes, please give details
disciplinary purposes (see wages section)?
Current systems:
The Company is following the Argentinean law in this matter that forbidden an inhumane treatment nor
harsh. No evidence found for harsh or inhumane treatment in the Company. Records review did not
evidence any disciplinary action taken against any worker. Workers interviews confirmed the same.
However, during the audit was observed a deviation associated with the sanction procedure
application.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
Employees interview
Facility responsible interview
Internal rules document
Code of Ethics and coexistence
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Non–compliance: 15
Observation:
Comments:
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Additional Elements
10A.1 Only workers with a legal right to work shall be employed or used by the supplier.
10A.2 All workers, including employment agency staff, must be validated by the supplier for their legal
right to work by reviewing original documentation.
Current systems:
Compliance of the law as it specifies that can be hired migrant worker, having open the doors to any
non-Argentinean person that want work – same opportunity. The human resource responsible has the
responsibility to control this matter. The step is first to verify the legal right to the worker to be employee
through the requirement of working authorization issued by the local authorities or well through the
identification card. The organization has not non-Argentinean employee.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
Employees interview
Facility responsible interview
Facility Human Resources responsible
Internal rules document
Non–compliance:
Observation:
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Comments:
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Note for auditors and readers. This environment section is intended to take not more than 0.25 auditor
days. It is an assessment only and the main requirement is to establish whether a site is meeting
applicable environmental laws and/or has any certifications or environmental management systems in
place. Following this assessment the client/supplier may decide a full environmental audit is required (see
also best practice guidance/environment and guidance for auditor)
Current systems:
The Company has a behaviour that includes a good performance against the environment maintaining
a continued improvement in this matter. This is known by the employees who are clear and understand
that they are part of good service provision practices and shall contribute to maintain it. However, were
founded two punctual deviations in this matter.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
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Non–compliance: 16
Make sure that the environmental policy has been disseminated to all levels of
the organization. Leave a record of it.
Non–compliance: 17
Local law
Law 28611 General Environmental Law. Article 119 ° .- the management of
solid waste.
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Observation: 6
Comments:
The company has a responsible, however the nomination was not made
formally. According with the comments made by the facility responsible, the
nomination will be made in a short time to be in compliance with the
requirement.
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Environmental Analysis
Environmental Analysis
(Site declaration only – this has not been verified by auditor. Please state units in all cases below.)
A: Is there a manager responsible for Environmental Baltazar Prono – Responsible for Environmental,
issues (Name and Position): Safety and Hygiene
Yes No
B: Has the site conducted a risk assessment on the Please give details: Environmental Impact matrix
environmental impact of the site, including
implementation of controls to reduce identified
risks?
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Usage/Discharge analysis
Total waste Produced 25.620 kilos October to 23.940 kilos April to June
(please state units) Dec 2017 2018
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10C.8 Businesses should communicate their Business Ethics policy, covering bribery, corruption, or any
type of fraudulent Business Practice to all appropriate parties, including its own suppliers.
10C.9 Has the site recently been subject to (or pending) any fines/prosecutions for non-compliance to
Business Ethics regulations. If so is there evidence that sustainable corrective actions have been
implemented
Note for auditors and readers. This Business Ethics section is intended to take not more than 0.25 auditor
days. It is an assessment not an audit.
Current systems:
The company has a Business Integrity Policy which is published in the web page and in different areas of
the company. This Policy is communicated to the employees during the induction made to new
employees, matter that was evidenced during the employees’ interview. Besides the company has a
Code of Ethics and Coexistence which include Business Integrity elements. However, deviations were
observed.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
Internal policy
Employee interview
Facility responsible interview
Web page view
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Non–compliance: 18
Non–compliance: 19
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Non–compliance: 20
Observation
Comments:
Internal Policy
A: Does the facility have a Business Ethics Policy for third parties including suppliers
Policy and is the policy communicated and
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None
Community Benefits
(Please list below any specific community benefits that the site management stated that they were involved in, for
example, HIV programme, education, sports facilities)
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Appendix 1
Comparison between ETI code and Customer's Supplier's Code. Any areas where a site complies with the
Customer's Supplier Code, but not with the ETI code are discussed at the audit close out meeting and
recorded on the CAPR. Note to supplier "for this customer it may not be necessary to complete corrective
actions where NC's DO NOT meet the ETI code, but DO meet your customer's code. If the audit is shared
with other customers who work to the ETI code or an equivalent international standard, corrective actions
will be necessary."
Not Applicable please x
NOTE: The provisions of the ETI base Code Instruction to Audit Company: fill in the relevant
constitute minimum and not maximum standards, clauses from the Customer Supplier Code - where
and this code should not be used to prevent applicable.
companies from exceeding these standards.
Companies applying the ETI Base Code are
expected to comply with national and other
applicable law and, where the provisions of law
and the ETI Base Code address the same subject,
to apply that provision which affords the greater
protection.
0.A. Universal Rights covering UNGP 0.A. Universal Rights covering UNGP
0.B. Management Systems & Code Implementation 0.B. Management Systems & Code Implementation
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ETI 2. Freedom of association and the right to ETI 2. Freedom of association and the right to
collective bargaining are respected collective bargaining are respected
ETI 3. Working conditions are safe and hygienic ETI 3. Working conditions are safe and hygienic
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ETI 4. Child labour shall not be used ETI 4. Child labour shall not be used
ETI 5. Living wages are paid ETI 5. Living wages are paid
ETI 6. Working Hours are not excessive ETI 6. Working Hours are not excessive
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Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 85
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ETI 9. No harsh or inhumane treatment is allowed ETI 9. No harsh or inhumane treatment is allowed
Additional Elements
10A.1 Only workers with a legal right to work shall
be employed or used by the supplier.
10A.2 All workers, including employment agency
staff, must be validated by the supplier for their
legal right to work by reviewing original
documentation.
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 86
Sedex Audit Reference: 2018ARZAA405653761 Sedex Members Ethical Trade Audit Report Version 6.0
SMETA Extra Sections for 4 Pillar Audit: SMETA Extra Sections for 4 Pillar Audit:
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 87
Sedex Audit Reference: 2018ARZAA405653761 Sedex Members Ethical Trade Audit Report Version 6.0
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 88
Sedex Audit Reference: 2018ARZAA405653761 Sedex Members Ethical Trade Audit Report Version 6.0
Photo Form
Adding Images To help keep the size of the Report as small as possible for ease of sending
and saving the document we recommend that you use Microsoft Paint to resize your photos. To
do so please follow these instructions:
1) To start Microsoft Paint, click 'Start', 'Programs', 'Accessories', then 'Paint'.
2) Open the image file you wish to edit.
3) Click the 'Image' Menu at the top and select "Stretch/Skew Image”.
4) Choose a percentage figure to resize the image: to avoid distortion, choose the same
percentage for horizontal and vertical stretch. Click OK.
5) Once you have the desired size, click File > Save As… (To prevent overwriting the original
image).
Save As jpeg (this provides compression to make the file smaller).
6) Please delete this text once complete.
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 89
Sedex Audit Reference: 2018ARZAA405653761 Sedex Members Ethical Trade Audit Report Version 6.0
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 90
Sedex Audit Reference: 2018ARZAA405653761 Sedex Members Ethical Trade Audit Report Version 6.0
Truck loading area LPG tank dully closed and Emergency exit door and
signalled emergency light
PPE use advertising Emergency stop button Fire emergency switch and alarm
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 91
Sedex Audit Reference: 2018ARZAA405653761 Sedex Members Ethical Trade Audit Report Version 6.0
PPE provision record Policy of Hygiene, Safety and Identification of hazard and risk
Laboral Risk Prevention evaluation matrix
Training schedule (2018) Training record (evacuation plan) Accident investigation record
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 92
Sedex Audit Reference: 2018ARZAA405653761 Sedex Members Ethical Trade Audit Report Version 6.0
Sub-standard electric connection Sub-standard electric connection LPG cylinders not subjected
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 93
Sedex Audit Reference: 2018ARZAA405653761 Sedex Members Ethical Trade Audit Report Version 6.0
Compressed gas cylinder not Manometer in bad condition First aid kit with expired supplies
subjected
External worker over 2 meters and External worker over 2 meters and No skirting board on platform.
not anchored not anchored (on the truck
cargo area)
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 94
Sedex Audit Reference: 2018ARZAA405653761 Sedex Members Ethical Trade Audit Report Version 6.0
Not safety back light. Not safety back light. Open electric panel
Hazardous residues disposed in Non-hazardous residues stored in Container with used lubricating
container for non-hazardous container for hazardous oil without secondary container
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 95
Sedex Audit Reference: 2018ARZAA405653761 Sedex Members Ethical Trade Audit Report Version 6.0
Your feedback on your experience of the SMETA audit you have observed is extremely
valuable. It will help to make improvements to future versions.
You can leave feedback by following the appropriate link to our questionnaire:
Audit company: SGS Argentina S.A. Report reference: AR/BUE2012650 Date: 5-7/DEC/2018 96