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Six Sigma Green Belt Certification Questions and Answers: Top 50 Six Sigma Black Belt Certification Exam Questions and
Answers
The IASSC Lean Sigma Body of Knowledge has a comprehensive set of topics and adheres to the standards of
Greenbelt certification. We have collated some certification questions to make your preparation easy for the six sigma
green belt test. The questions are multiple choice patters and we have also highlighted the answer in bold. A brief
description of the answer is also mentioned for easy understanding and remembrance, utilizing these you can Interview Questions - We make it easier for
evaluate yourself by taking six sigma green belt practice test. By reading through our certification questions, you will you!
quickly recap all the topics learnt. These set of six sigma green belt exam questions and answers is a quick capsule to
QA Selenium QTP
assimilate.
A multi-vari chart is a graphical representation of multiple variables on the same chart. Data variation can come from Six Sigma
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Six Sigma
2. ----- statistics is used to apply to describe the data using numbers, Jul 9 2019 Online Register
charts, and graphs and the ----------statistics used determine the Six Sigma
interrelationship of population parameters
Jul 10 2019 Online Register
A. Descriptive; inferential
Six Sigma
Descriptive statistics deals with data presentation in numeric or graphic form or table form for data analysis.
Inferential statistics: this is a technique of inferring about the population on the basis of observations obtained from Jul 11 2019 Online Register
the population.
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2. MANOVA
3. ANOVA
4. Cluster analysis
Anova stands for analysis of variance. Anova is a business process improvement methodology. Anova analysis is the
analysis of variation in mean (not median or mode) of different groups of the population or different populations.
When root cause analysis methods like DMAIC, or DFSS cannot depict the errors then Anova analysis is recommended.
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C. ANOVA
D. Kruskal test
The Kruskal-Wallis H test (sometimes also called the "one-way ANOVA on ranks") is a rank-based nonparametric test to
determine whether samples come from the same distribution. This is a one- way analysis of variance. This test is
useful for comparison of two or more independent samples of equal or different sample sizes.
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B. 4-M
C. Affinity Diagram
An affinity diagram collects data based on a few parameters like language, ideas, opinion, and issues and organizes
them into groups based on these parameters. These groups get organized based on natural relationships.
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7. What is the technique to trace the rule responsible for the problem and
break the assumption for the process?
A. Assumption Busting
B. Analogy Technique
C. Benchmarking
Assumption bursting is a brainstorming and questioning technique that identifies conventional assumptions and
eliminates all the challenges that become obstacles to get an optimal solution.
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C. Project gain
D. Impact on competitor
A cost-benefit analysis analyzes business decisions. All the benefits of a situation or business actions are summed.
The costs associated with them are subtracted. This is known as cost-benefit analysis. A CBA does not take into
consideration the factors impacting the competitors.
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Lean philosophy: Lean six sigma is a philosophy for performance improvement by removing waste and reducing
variation. This philosophy removes eight kinds of defects. This method relies on collaborative team effort.
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10. When samples are drawn out of a population randomly, what is said
to be true?
The sample mean is always the same as the population mean
The sample standard deviation will be the same as population standard deviation
The sampling distribution approaches normality with an increase in sample size
The sampling distribution would be triangular if the population is distributed as a triangular distribution
A random sampling is a sampling technique. Each sample has an equal opportunity of being chosen and the sample
chosen is the unbiased representation of the entire population.
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11. Which of the following tools is most commonly used in the define
phase of a project?
Affinity diagram
Control chart
Failure mode and effects analysis
Data collection checklist
Define is the first phase of the DMAIC phase of six sigma project. A control chart is the most effective tool used in the
define phase.
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Multi-voting is a group decision making technique used for brain storming of ideas and prioritizing them. This
technique reduces options to prevent information overload. Multi-voting is also known as N/3 voting. N refers to the
total number of ideas.
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2. Event oriented
3. Shortest path
A critical path analysis uses network analysis and is widely used in project management. A critical path analyses
helps to schedule and manage complex projects a critical path has zero slack.
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A critical path is a visual network planning tool. Critical path is the longest path from the time of beginning of the
project till the end.
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15. Which of the following statistical tests should be used by the Green
Belt for testing the means between two inter-related groups?
2 Sample t assuming equal variances
2 Sample t assuming unequal variances
Paired t-test
z test
A paired test is used to determine if the mean difference between the two sets of observations is zero. In
a paired sample t-test, there is a twice measurement of each subject or entity. This results in a pair of observation.
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A standard deviation in six sigma applications that lets you know how the data points are grouped around the
mean for a specific given process, which in turn tells you how much variation exists.
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17. In a typical DFSS Approach, which of these stages figures in most DFSS
approaches?
Innovate
Identify
Improve
Control
In the design for six sigma (DFSS) approach in six sigma, is an improvement process in the six sigma to develop new
processes or products. The DFSS approach can also be applied if the current process requires an incremental
improvement.
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A kaizen or continuous improvement is a method of identifying opportunities and waste reduction. This practice is
formalized by lean.
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The Japanese 5s method supports lean in its basic form. The 5S stands for sort, straighten, shine, standardize, and
sustain and is based on the Japanese concept for housekeeping (seiri, seiton, seiso, seiketsu, and shitsuke). This
method helps organizations to maintain simplified and streamlined work environment.
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The overall equipment effectiveness is a measure of the manufacturing productivity. He manufacturing productivity is
calculated by taking into the sub-components of manufacturing process like availability, performance and quality. OEE
is the ratio of productive time to the planned production time.
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A blocking technique helps to identify variables that are not important to the experimenter. Blocking technology
reduces variability. Typically, blocking is an arrangement of experimental units in groups or blocks which are similar.
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Control charts are two-dimensional graph plotting visuals plotting performance on x-axis and time on the y-axis.
Control chart has three attributes; Upper control limit (UCL), Lower control limit (LCL) and average or center line of the
data. The upper control limit is a three process control above the standard deviation.
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A fish bone diagram is also called a cause-effect diagram. It is a visualization tool to display as many causes as
possible for a problem. It sorts ideas into categories. This is a more structured method in cause and effect analysis.
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The total productive maintenance (TPM) is a new concept and a system of the machines, equipment, processes, and
employees that add business value to an organization. This concept is used in equipment effectiveness.
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The best metrics for measuring defectives in six sigma is parts per million defective (PPM). PPM is used to get the
more accurate measure of defective rate. This method is more apt when the number of defective products produced
is very small and percentage defective is not very effective.
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26. If the Measure stage in a DMAIC approach is all about measuring the
data for the existing process, what is the main objective in the Measure
phase in a DFSS approach?
Measure what you can measure
Measure what the customer wants you to measure
Set the key measurement steps and metrics
Define operational metrics
The DFSS approach is used to design a product or service from scratch. This approach produces a very low defect
level product or service. To produce such a product or service the customer expectations and needs should be
measured.
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27. All the factors that might contribute to a production problem must be
discovered. Which among the following problem-solving tools might be
the best choice?
Pareto diagrams
Fishbone diagrams
Histograms
Control charts
A fish bone diagram identifies all the possible cause and effect to identify the root cause of a problem.
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Quality function deployment (QFD) is a research tool and a systematic method used to modify products to meet
customer requirements. QFD is used to find the quality elements and engineering management measures that have
the greatest influence on customer needs. Relationship matrix diagram gives complex relationships between quality
elements and customer needs and is displayed with signs or weights.
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29. Which of the following is the LEAST likely tool to assist the problem
definition stage of Six Sigma?
CTQ trees
Pareto analysis
Product yield data
Control charts
The problem definition stage is the first stage in six sigma. DMAIC is a five-stage process of six sigma of problem-
solving. “Define” is the first stage. Product yield data does not support the first stage in Six sigma.
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31. In a typical MSA GAGE RR study conducted, what should the Six Sigma
team determine about the Measurement System first?
Accuracy
Stability
Resolution
Linearity
The GAGE RR study is conducted in the measured phase of the six sigma project. It measures the accuracy of the
project.
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32. Which of the following scenarios is best suited to use an X-bar and R
chart?
A smaller sample size is needed
It is necessary to know when to investigate a process for causes of variation
The machine capability is wider than the specification
An acceptable quality level must be established
The X-Bar chart is used to plot the process mean and process range. The R-chart is used to review the process
variation which must be in control to interpret correctly the X-Bar chart.
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A cause and effect diagram helps to identify the possible causes and the outcomes of a problem. This is done is three
parts; Brainstorming, prioritization and plan development
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Teams can perform better collectively than as individuals to achieve common goals. “Forming, Storming, Norming, and
Performing” are terms that describe team growth and the various stages involved.
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The define phase in DMAIC consists of identifying the business opportunity, key problem areas, selecting the key
resources, and initiating the project charter. This phase is to define all the possible elements of a project.
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A Poison distribution is a discrete probability distribution of the number of events in a fixed period of time, and the
exponential distribution deals with the time between occurrences of successive events as time flows by continuously.
A Poisson distribution can be derived from the exponential distribution.
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Kaizen technology in Six Sigma is useful for the systematic achievement of small incremental changes in processes to
achieve efficiency and quality. Kaizen is also known as continuous improvement
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Poka–Yoke is an approach for mistake-proofing to eliminate or prevent errors. This approach makes use of simple
tools to prevent errors.
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39. Which of the following is NOT necessary for the Six Sigma team to
update in the Project Charter in the Define Phase?
Project Name and Description
Business need
Project purpose
Constraints
DMAIC – Define, measure, analyze, improve and control is a six sigma methodology. A project charter is the first step
in define process. A project charter can create or destroy a successful project.
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F-test is a statistical test that compares the variances of two samples taken from the populations with different
variances to test the hypothesis. The objective of F-test is to check the differences in the sample variance.
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A fish bone diagram is also called a cause-effect diagram. It is a visualization tool to display as many causes as
possible for a problem. It sorts ideas into categories. This is a more structured method in cause and effect analysis.
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The Ishikawa diagram also known asfish bonediagram helps to visualize many potential caused for the specific
problem.
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43. Which of the following is an example of a Primary metric for Six Sigma
projects?
Quality
Morale of employees
Average turnover/cycle time
Customer Satisfaction
The primary metrics is also known as process metrics. Usually, they are process defects, process cycle time, and process consumption.
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A matrix diagram depicts the relationship between two or more groups. A basic Y shaped diagram showed the
relationship between three groups in a circular motion.
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Most populations exhibit normality, mean is the most suitable central tendency used to describe normal data.
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46. Poka Yoke is a lean manufacturing concept that is used for what
purpose?
Process levelling
Mistake proofing
Process visualization
Quick set up
Poka-Yoke is a Japanese word which means mistake proofing. This method is used in six sigma for eliminating errors.
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47. For a process working at 5 Sigma level, how many opportunities are
considered to lie outside of the specification limits provided by the
customer?
233
6210
3.4
66807
Sigma 4 level indicates the maximum level of defects per million in a process or a system and relates to the overall
percentage of accuracy. A 5 sigma level 233 errors per million
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48. The most important factor for the success of six sigma projects is:
Leadership support
Team support
Teamwork
Inter-department harmony
A six sigma process is aimed at reduction of variation, defects and risks. To implement six sigma leadership support is
very important.
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49. In a 4 sigma level process, how many opportunities lie outside the
specification limits provided by the customer?
6210
233
456
876
Sigma 4 level indicates the maximum level of defects per million in a process or a system and relates to the overall
percentage of accuracy. A 4 sigma level 6210 errors per million.
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Kano analysis helps to prioritize customer requirements, once they are identified. Kano analysis is used in define
phase of DMAIC process in six sigma.
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51. Which of the following errors is typically associated with the notion,
"False positive"?
Type I error
Type II error
Type III error
Depends on the experiments
A Type I error occurs when a null hypothesis is rejected even if it is true. The error accepts the alternative hypothesis,
despite it being attributed to chance. Also referred to as a "false positive".
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A GAGE RR study or repeatability and Reproducibility is useful for evaluating the capability of a measurement system.
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Control charts identify two types of variations; Normal and special variations.
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Failure mode and Effect analysis (FMEA) is a systematic method/approach o identify the possible failure in design, a
manufacturing or assembly process, or a product or service. This process begins during the conceptualization of the
project and continues throughout the project lifecycle.
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56. All the below are the examples of one-way analysis Variance except:
Anova
F-test
t-test
Tukey multiple comparisons
A Tukey multiple comparison tests and single test multiple comparison processes.
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A chi-square test is also known as the goodness of fit test. This test compares and checks if the sample matches the
population.
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Anything that does not contribute to the functionality of the final product is considered as a “Waste” in lean. Which
means that the time spent on fixing defects is considered as waste.
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59. Which of the following errors is typically associated with the notion,
"False negative"?
Type I error
Type II error
Type III error
Depends on the experiments
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The cost of poor quality or poor quality costs occur when the product is not manufactured up to the mark. The COPQ
would vanish if all they systems and products manufactured are perfect.
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