Lean Six Sigma Black Belt Exam

SSAA 2020 ©

Instructions

This exam is an open book exam, as is customary in the majority of Lean Six Sigma certification
programs. The exam consists of 20 multiple choice questions. You have passed the exam when you
answer at least 50% of the questions correctly. Only one answer is acceptable per question. That
question is either the only correct one, or is the most suitable amongst available options. Please write
your answers on the answer sheet that you can find at the end of this document. Attach the answer
sheet to the email which you send to info@ssaa.nl along with your 4 Udemy certificates of completion.

Retake policy. You may take the exam as often as you wish. Please note that the exam changes
periodically and you always have to take the most recently uploaded exam. If you pass the exam, you
will receive your certificate within 3 days. If you fail the exam, you will hear that within 3 days. You may
only attempt a retake after you hear from us that you failed the exam.

The exam starts on the next page. Good luck.

EXAM

QUESTION 1

Which one of the following statements is NOT true?

a) The origin of Lean is the Toyota Production System.

b) The origin of Lean is Japan and the origin of Six Sigma is the US.
c) The ‘House of Toyota’ contains all Lean and Six Sigma principles and tools.

QUESTION 2

QFD or Quality function deployment is….

a) A tool that helps to make products and services mistake-proof.

b) A tool that helps to increase cycle time.
c) A tool that helps in (re)design of products/services.

QUESTION 3

Which one of the following statements is NOT true?

a) JIT is not suitable in environments with highly unpredictable demand.

b) Single piece flow allows us to quicker recognize problems with products.
c) Heijunka is a tool that helps to make production mistake-proof.

QUESTION 4

A products has to be cut (4 minutes), painted (9 minutes) and packaged (3 minutes). As such the cycle
time is:

a) 3 minutes
b) 9 minutes
c) 16 minutes

QUESTION 5

In flow charts, the oval symbol is used to show:

a) Activities
b) Start or end point
c) Decision points

QUESTION 6

A Pareto chart helps to…

a) See the sequence of activities in a process.

b) Find the root causes of problems.
c) See the development of a variable through time.

QUESTION 7

What is one of the main goals of the analyze phase?

a) Find the root cause of problems.

b) Analyze what the best solution to the problem is.
c) Gather as much data as possible about the problem and later decide what data to keep.
QUESTION 8

Which one of the following statements is NOT true?

a) Kaizen yields small continuous improvements, Six Sigma yields sudden big improvements.
b) The Project priority matrix is best used in the analyze phase of DMAIC.
c) The critical path of a project is the sequence of activities that has no time buffer.

QUESTION 9

Below, you find a piece from a critical path analysis. What number should be filled in the blank space
which contains a question mark?
1 3 18
5
Activity Y
2 ? 27
4

a) 3
b) 5
c) 9

QUESTION 10

A shampoo producer measured the amount of shampoo that is injected in its shampoo bottles. The
average is 500 milliliter with a standard deviation of 20. Assuming that measurements follow a normal
distribution, what does this mean?

a) Roughly 2.5 % of the bottles in the sample have more than 540 milliliter content.
b) Roughly 2.5% of the bottles in the sample have less than 440 milliliter.
c) Roughly 68% of the bottles in the sample have a content of 480 or 520 milliliter.

QUESTION 11

Which one of the statements below is NOT true?

a) A 3 sigma manufacturing process produces more defective items than a 4 sigma process.
b) The parametric measurement scale has less analytical tools than the ordinal scale.
c) Gender must be measured on a nominal scale.
QUESTION 12

Which one of the following statements is NOT true?

a) Outliers can have a substantial impact on the correlation coefficient and should preferably be
removed.
b) A correlation coefficient r of -0.2 means that there is a weak negative relationship.
c) You can run a correlation analysis with one nominal variable and one parametric variable.

QUESTION 13

Assume that the true weight of a unit is 100 grams. You measure the weight 6 times with your
measurement device. The outcome of the 6 measurements are 90 grams, 89 grams, 90 grams, 91
grams, 90 grams. 90 grams. As such, your measurement device is:

a) Precise but not accurate.

b) Accurate but not precise.
c) Neither accurate nor precise.

QUESTION 14

Which one of the statements below is NOT true?

a) Homoscedasticity is a desired characteristic of OLS regression functions.

b) In OLS regression, you may use a nominal (preferably dummy) variable as a dependent
variable.
c) An R squared of 0.9 tells us that 90% of the variance is explained by the regression function.

QUESTION 15

A company is using Design of Experiments to design the ideal running shoe for its customers. The
shoe can have 2 different soles, 5 different type of laces, and 3 different types of outer material. How
many prototypes of this shoe must they make to run a full experiment?

a) 30
b) 10
c) 5

QUESTION 16

In Kano analysis, the cleanliness of the seats on an airplane is considered to be:

a) A delighter factor.
b) A must be factor.
c) A performance factor.
QUESTION 17

Assume that you are working with a discount rate of 5%. Below are the projected cash flows from 3
different projects.

Project Project Project

A B C
Year 0 -50 -10000 -5000
Year 1 400 4000 2000
Year 2 400 4000 2000
Year 3 400 4000 2000

Which project has the highest PV (present value)?

a) Project A
b) Project B
c) Project C

QUESTION 18

Which one of the statements below is NOT true?

a) Multicollinearity in multiple regression means that variables correlate with each other strongly.
b) Multiple regression expresses the effect of one specific X on Y, while controlling for other Xs.
c) A multiple regression analysis with 4 variables requires a data set of roughly 30 observations.

QUESTION 19

Which one of the statements below is NOT true?

a) OFAT can be done quicker than full DOE.

b) In DOE, if you have 3 factors, with each 4 levels, you have to test 64 times.
c) Interaction effects can be seen in both OFAT and DOE.

QUESTION 20

Audits as a tool are most useful in which phase of DMAIC?

a) Define phase
b) Analyze phase
c) Control phase
ANSWER SHEET

QUESTION ANSWER QUESTION ANSWER

1 11
2 12
3 13
4 14
5 15
6 16
7 17
8 18
9 19
10 20