CPP Charge - Axis Bank

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improve your web journey & to personalize your (/business-banking)
website experience.
Priority (/axis-bank-priority/youon_priority)
Useful Links Burgundy (/burgundy-home-page)
NRI (/nri)
Credit Card Card Services Card Protection Card Benefits
About Us (/about-us)
Authentication (/retail/cards/credit- (/retail/cards/credit- (/retail/cards/credit-
(/retail/cards/credit- card/useful- card/useful- card/useful-
card/useful- links/card-services) links/card- links/card-benefits)
links/credit-card- protection)
authentication)


How to manage your credit card
(https://application.axisbank.co.in/webforms/axis-
support/index.aspx?cta=get-in-touch-header-
support)
(/)
Explore Products (/menu_exploreproducts)
EMI Facility Grab Deals (/menu_grabdeals) Make Payments (/menu_makepayments)


Manage your Credit Card viaSmart

Bank SMS (/menu_banksmart) Apply Now (/menu_applynow)

Safety 
Start a SIP
(/retail/investment/mutual-
funds/buy-
Card Protection Plan top-
mutual-
funds?
cta=homepage-
header- 
sip) LOGIN
Personal (/home)
Business (/business-banking)
Burgundy (/burgundy-home-page)
NRI (/nri)
Axis Bank in association with CPP Assistance Services (P) Ltd. provides you, India's first
comprehensive card protection service. With CPP on your Axis Bank Credit Card, you can now
protect all your cards and important documents in the event of loss, theft, fraud and emergencies.
If any unfortunate event like card loss or theft happens to you anywhere in the world, all that you
need to do is call CPP's 24-hour helpline, to report loss of card(s). You might have lost your wallet
or cards but CPP ensures that you don’t lose peace of mind.
One call to block all your lost or stolen cards

Fraud protection - 15 days Pre Notification
support)
Free replacement of Loss Pan Card
SIM Blocking & IMEI registration service
Emergency Cash Advance Facility
(/) (in India only)
Emergency Travel & Hotel Assistance
Valuable Document Registration
Benefits:
One call to block all your lost or stolen cards: No matter in which geographic location you
are, all you need to do isGrab Deals
to make (/menu_grabdeals)
one free call to CPP 24 hourMake Payments
helpline. (/menu_makepayments)
CPP will notify all
issuing banks and will ask them to block all the cards registered with CPP. Additionally
CPP also assists you to get them replaced.
Bank Smart (/menu_banksmart) Apply Now (/menu_applynow)
CPP's 24-hour helpline is 6000-4000
Emergency Toll Free no 1800-419-4000
Emergency International no. is 91 921244-4000
Start a SIP
Fraud protection: All your cards are protected from any kind of fraudulent transaction.
This protection begins 15 days prior to the loss/stolen report. You needn't worryfunds/buy-
about
the misuse of your lost or stolen credit, debit or ATM cards. top-
Free replacement of Loss Pan Card: In the event of loss of Pan Card, CPP will help you
mutual-
obtain replacement Of PAN card free of cost. They will liaise with you to send the
funds?
necessary documents required to facilitate the replacement.s details. cta=homepage-
Emergency Cash Advance Facility: If your cash is lost or stolen along with your cards,
header-CPP 
will facilitate an emergency cash advance, in India only. sip) LOGIN
Emergency Travel & Hotel Assistance: If you lose your wallet while you are travelling, CPP
will facilitate payment of your hotel bills through its authorized dealers. If you lose your
travel tickets along with your wallet, CPP will facilitate replacement of travel tickets, so
that you can return home. Personal (/home)
Valuable Document Registration: You can register

Business details of your valuable documents
(/business-banking)
such as driving licence, insurance certificates etc., with CPP. CPP will hold these details
safe, should you ever need to provide these details when the originals are not at hand. If
your passport is lost or stolen while youBurgundy
are abroad, CPP will help you with the details
(/burgundy-home-page)
required for notifications that you need to make and provide you with contact details of
NRI (/nri)
nearest Indian Embassy for your convenience.
F-Secure Internet Security (One subscription per CPP Membership): Comprehensive
internet security solution powered and owned by F-Secure. This software once installed
on your PC will provide complete security to your banking transactions.
Plan Details:
Classic Premium Platinum

Benefits
(https://application.axisbank.co.in/webforms/axis- Plus Plus Plus
support)
Annual Membership Fee 1,649 2,049 2,599
(Inclusive of all applicable taxes)
(Rs. ) (/)
Additional members who can be None Spouse Spouse

Explore Products
covered in one CPP membership (/menu_exploreproducts) and
Parents
Grab
Card Loss Reporting and Deals Benefits:
Blocking (/menu_grabdeals) Make Payments (/menu_makepayments)
24 hour loss reporting Y – All Y – All Y – All

Bank Smart (/menu_banksmart)
cards Apply Now (/menu_applynow)
cards cards
Free loss reporting telephone line Y Y Y

Start a SIP
Worldwide cover Y Y Y funds/buy-
top-
Emergency Assistance Benefits: mutual-
funds?
cta=homepage-
Emergency Cash in India (Rs.) 5,000 20,000 20,000
header- 
sip) LOGIN
Emergency Hotel Bills Overseas 80,000 1,20,000 1,60,000
(Rs.)
Personal (/home)
Emergency Hotel Bills in India 40,000 60,000 80,000
(Rs.) Business (/business-banking)
Emergency travel tickets 80,000(/burgundy-home-page)
Burgundy 1,20,000 1,60,000
Overseas (Rs.)
NRI (/nri)
Emergency travel ticket advance 40,000 60,000 80,000
in India (Rs.)
Internet Security (One subscription per CPP Membership):
Comprehensive internet security Y Y Y

solution powered and owned by
F-secure (in case of laptops and
PCs)
support)
Other Mobile Benefits:

(/)
SIM & IMEI Registration Service Y Y Y

Lost Phone Reporting – SIM Y Y Y
Blocking
Grab Deals (/menu_grabdeals) Make Payments (/menu_makepayments)

Roadside Assistance Benefits:
Breakdown support, battery Y

Bank Smart (/menu_banksmart) Y Apply Now (/menu_applynow)
Y
jumpstart, flat tyre support, fuel
delivery, vehicle towing, etc.
Start a SIP
Credit Report and Analysis Benefit: (/retail/investment/mutual-
funds/buy-
top-
Credit Analysis by Credit Mantri Y Y Y
mutual-
of Equifax credit report (Single
funds?
analysis annually)
cta=homepage-
header- 
Other Benefits: sip) LOGIN
Tele Registration Line Y Y Y

Personal (/home)
Reminder Stickers Y Y Y
Valuable Document Registration Y Y Y
Lost PAN card Replacement NRIY(/nri) Y Y

Service
Dedicated Case Officer Y Y Y
SMS to Call-back Service Y Y Y
Fraud Protection under Group Insurance Policy:

PIN based Pre 1,00,000 2,00,000 3,00,000
support)
frauds, Notification
Phishing, Tele- period 0 to
phishing and 30 days
(/)
Transactions
where OTP is
not required (if
card is
lost/stolen)
(Rs. )
Any card Pre 25,000 25,000 25,000

present or card notification
not present Bank Smart
period 4 to (/menu_banksmart) Apply Now (/menu_applynow)
transaction 7 days
(other than the
transactions Start a SIP
Pre 1,00,000 2,00,000 3,00,000
listed above) (/retail/investment/mutual-
notification
(Up to Rs. ) funds/buy-
period 7 to
top-
30 days
mutual-
funds?
Mobile Wallet Protection cta=homepage-
header- 
Sum Insured (per Membership) 50,000 1,00,000 sip)

1,00,000 LOGIN
(Rs. )
Maximum Limit per Mobile No Limit
Personal (/home) No Limit No Limit
Wallet
Number of days covered (prior to Priority

3 (/axis-bank-priority/youon_priority)
3 3
notification) Burgundy (/burgundy-home-page)
NRI (/nri)
Number of days covered prior to 30 days 30 days 30 days
notification to Card Issuer
Limit per card Not Not Not

Applicable Applicable Applicable
Card Protection Plan Terms and Conditions

click here (/docs/default-source/default-document-library/cpp-tnc.pdf?sfvrsn=2).
support)
Card Protection Plan-How to raise Insurance Claim
click here (/docs/default-source/default-document-
library/howtoraiseinsuranceb723f7b9be576bf08df9ff0a000b8c1c.pdf)
. (/)
Disclaimer
Axis Bank does not guarantee or warrant the accuracy or completeness of the information,
materials, services or the reliability of any service, advice, opinion, statement or other information
displayed or distributed by CPP Assistance Services (P) Ltd. Neither Axis Bank nor any of its
affiliates nor their directors,Grab Deals
officers and(/menu_grabdeals)
employees will be liable toMake Payments
or have (/menu_makepayments)
any responsibility of
any kind for any loss that you incur in the event of any deficiency in the services of CPP Assistance
Services (P) Ltd. This product is brought to you by CPP Assistance Services (P) Ltd. Axis Bank is a
payment mechanism for this product
Bank Smartand(/menu_banksmart)
will not encourage any complaints/claim requests for this
Apply Now (/menu_applynow)
product. One of the features offered is linked to Insurance. Insurance is the subject matter of
solicitation.
Start a SIP
Loss Of Card
funds/buy-
top-
mutual-
funds?
cta=homepage-
header- 
sip) LOGIN
Personal (/home)
NRI (/nri)
For lost Credit Card 
For lost Debit Card 
How to claim insurance for your Credit Card
support)
(/)

Zero lost card liability 

Credit Shield 
Air Accident Cover Start a SIP 
funds/buy-
Purchase Protection: Only on Axis Bank Infinite & Signature Credit Cards top- 
mutual-
funds?
Terms and Conditions 
cta=homepage-
header- 
sip) LOGIN
Make IVR Transactions Securely

Personal (/home)
NRI (/nri)
IVR Transactions Dual Authentication Process 
Frequently Asked Questions (FAQs): 
How to manage your credit card
support)
(/)
Start a SIP
funds/buy-
top-
mutual-
funds?
cta=homepage-
header- 
sip) LOGIN
Personal (/home)
NRI (/nri)
Why do I need a CHIP and PIN enabled Credit Card? 
Why does my new CHIP and PIN enabled Credit Card still have a magnetic stripe at 
the back?
I understand CHIP and PIN enabled Credit Cards offer me the highest level of

security. But how do I use it?

support)
Do I need to enter my Credit

(/)Card ATM PIN for all purchase transactions?

Do I need to enter my Credit Card ATM PIN for all purchase transactions? 
How do I ensure that my Credit Card ATM PIN is not misused? 
What If I enter the incorrect Credit Card ATM PIN while completing the purchase 
transaction?
What if I do not have an ATM PIN 
Start a SIP
What about international PoS transactions? 
funds/buy-
top-
mutual-
funds?
cta=homepage-
header- 
sip) LOGIN
CONTACT US SHAREHOLDERS' MEDIA CENTER OTHER LINKS
CORNER Personal (/home)
Call: 1800-419-5959 Corporate Profile Axis Group
to get your Account Stock Information
Vision and Values Careers
Balance Priority (/axis-bank-priority/youon_priority)
Regulatory
Awards & CSR &
Disclosures SectionBurgundy (/burgundy-home-page)
Call: 1800-419-6969 Recognition Sustainability
to get your Mini Shareholder's NRI (/nri)
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Statement Information
Gallery Download-Product
Financial Results &
Guide
Find your Nearest other information
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support) Auction Notices
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with disabilities (/)
Knowledge Bank

OUR Express FD,
OFFERINGS
Personal Loan,
Car Loan,
Home Loan,
Savings Account,
Credit Card, Bank Smart (/menu_banksmart) Apply Now (/menu_applynow)
ASAP Savings Account,
FD, Start a SIP

FD Interest Rates, (/retail/investment/mutual-
funds/buy-
Education Loan,
top-
Current Account,
mutual-
Fastag, funds?
Trade & Forex,
cta=homepage-
header- 
CMS
sip) LOGIN
CALCULATORS
Personal Loan EMI Calculator,
Personal (/home)
Car Loan EMI Calculator,
Home Loan EMI Calculator,
FD Calculator, Priority (/axis-bank-priority/youon_priority)
RD Calculator, Burgundy (/burgundy-home-page)
Education Loan EMI Calculator, NRI (/nri)
Life Insurance Calculator, About Us (/about-us)
SIP Calculator,
EMI Calculator
,
Personal Loan Eligibility Calculator
,
Credit Card EMI Calculator
,
support) Annual Percentage Rate Calculator
Emergency Fund Calculator
BANK Axis Pay,

(/)
SMART
Axis Mobile,
Internet Banking
AXIS BANK
COUNTRY
WEBSITE
Countries
CONNECT Bank Smart (/menu_banksmart) Apply Now (/menu_applynow)

WITH US
ON
     Start a SIP
funds/buy-
Report a Fraud
top-
mutual-
Site best viewed in IE10+, Firefox 47+, Chrome 55+, Safari 5.0+ at 1024 X 768 pixels resolution
funds?
cta=homepage-
Please do not believe any entity using Axis Bank logos & branding to request the public for money in exchange for opening a
Customer Service Point. header- 
sip) LOGIN
Always use the customer care numbers displayed on Bank’s official website. Do not access unknown website links.
RBI: Beware of Fictitious Offers/Lottery Winnings/Cheap Fund Offers.

Award for all entrepreneurs
Personal (/home)
Copyright © 2019 Axis Bank
Disclaimer Privacy Policy Code of Commitment Responsible Disclosure Policy
NRI (/nri)
support)
(/)
Start a SIP
funds/buy-
top-
mutual-
funds?
cta=homepage-
header- 
sip) LOGIN

CPP Charge - Axis Bank

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CPP Charge - Axis Bank

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Copyright:

Available Formats

By continuing to use the site, you are accepting the bank’s

Useful Links Burgundy (/burgundy-home-page)

Explore Products (/menu_exploreproducts)

EMI Facility Grab Deals (/menu_grabdeals) Make Payments (/menu_makepayments)

Manage your Credit Card viaSmart

One call to block all your lost or stolen cards

Valuable Document Registration: You can register

Classic Premium Platinum

Additional members who can be None Spouse Spouse

24 hour loss reporting Y – All Y – All Y – All

Free loss reporting telephone line Y Y Y

Internet Security (One subscription per CPP Membership):

Comprehensive internet security Y Y Y

Other Mobile Beneﬁts:

SIM & IMEI Registration Service Y Y Y

Explore Products (/menu_exploreproducts)

Grab Deals (/menu_grabdeals) Make Payments (/menu_makepayments)

Breakdown support, battery Y

Tele Registration Line Y Y Y

Lost PAN card Replacement NRIY(/nri) Y Y

Dedicated Case Ofﬁcer Y Y Y

SMS to Call-back Service Y Y Y

Fraud Protection under Group Insurance Policy:

Any card Pre 25,000 25,000 25,000

Sum Insured (per Membership) 50,000 1,00,000 sip)

Number of days covered (prior to Priority

Limit per card Not Not Not

Card Protection Plan Terms and Conditions

For lost Credit Card 

For lost Debit Card 

Explore Products (/menu_exploreproducts)

Grab Deals (/menu_grabdeals) Make Payments (/menu_makepayments)

Bank Smart (/menu_banksmart) Apply Now (/menu_applynow)

Air Accident Cover Start a SIP 

Make IVR Transactions Securely

IVR Transactions Dual Authentication Process 

Frequently Asked Questions (FAQs): 

Explore Products (/menu_exploreproducts)

Grab Deals (/menu_grabdeals) Make Payments (/menu_makepayments)

Bank Smart (/menu_banksmart) Apply Now (/menu_applynow)

Why do I need a CHIP and PIN enabled Credit Card? 

security. But how do I use it?

Do I need to enter my Credit

Explore Products (/menu_exploreproducts)

How do I ensure that my Credit Card ATM PIN is not misused? 

Grab Deals (/menu_grabdeals) Make Payments (/menu_makepayments)

What if I do not have an ATM PIN 

Explore Products (/menu_exploreproducts)

Credit Card, Bank Smart (/menu_banksmart) Apply Now (/menu_applynow)

ASAP Savings Account,

FD, Start a SIP

FD Calculator, Priority (/axis-bank-priority/youon_priority)

RD Calculator, Burgundy (/burgundy-home-page)

Education Loan EMI Calculator, NRI (/nri)

Life Insurance Calculator, About Us (/about-us)

Emergency Fund Calculator

BANK Axis Pay,

CONNECT Bank Smart (/menu_banksmart) Apply Now (/menu_applynow)

RBI: Beware of Fictitious Offers/Lottery Winnings/Cheap Fund Offers.

Explore Products (/menu_exploreproducts)

Grab Deals (/menu_grabdeals) Make Payments (/menu_makepayments)

Bank Smart (/menu_banksmart) Apply Now (/menu_applynow)

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