Melissa Seitler

259 Milton Dr. Tallmadge, OH 44278 | 330-608-9442 | missy6234@gmail.com

Objective
To become a member of a team of coding professionals at a medical facility.

Education
BACHELORS | 2004 | KENT STATE UNIVERSITY
· Major: Psychology

ASSOCIATES | 2020 | CUYAHOGA COMMUNITY COLLEGE

· Major: Health Information Management (in progress)

Skills & Abilities

MANAGEMENT
· I have experience in managing a small office, daily I plan and schedule in-home technician routes for
service calls. I make decisions regarding purchasing, and I am involved in developing new strategies
for increasing efficiency.

COMPUTER SKILLS
· I am skilled in the use of most Microsoft applications. I have experience in some hospital-based
systems. I am quick to learn new applications.

COMMUNICATION
· I have worked in customer service-related fields for many years. I am a good listener, and I convey what
needs to be done to others in a clear manner.

LEADERSHIP
· I am the Vice President of the Health Information Management Technology Club at Cuyahoga
Community College. I help make decisions regarding activities and fundraisers.

Experience
MANAGER | MVP ELECTRONICS | JUNE 1996 - PRESENT
· Provide customer service: answer phones, create customer work orders, dispatch technicians, coordinate
in-home repairs, oversee calendar and billing, conduct inventory tracking, orders, and returns

CASHIER | HOME DEPOT | MAY 2004 – MAY 2006

· Provide customer service: answer phones, oversee self-checkout operations, run check out register, run
returns register
TEACHING ASSISTANT | CLEVELAND STATE UNIVERSITY | AUGUST 2007 – JANUARY 2009
· Grade exams and tutor for PSY 531 Univariate Statistics, a graduate level statistics course using SPSS.

SECRETARY | PTSD SURVIVORS OF AMERICA, INC | JUNE 2011 – MAY 2012

· Served on the founding Board of Directors as the secretary. Helped create bylaws, articles of
incorporation, plan fundraising events, and social media outreach

VICE PRESIDENT | HIMT CLUB | OCTOBER 2018 – OCTOBER 2019

· Assist president in club duties, plan events, and participate in club activities.

PRESIDENT | HIMT CLUB | OCTOBER 2019 – PRESENT

· Work with club officers to plan club activities and events.

Page 2