JOB Description

Job Title Max Salary Experience Languages

☐ 0-1 / ☐ 2-4 / ☒ 5-7 / ☒ Arabic - ☒ English

Team Lead SAR 13,000
☒ 8-10 / ☐ +10 ☐ Other

Job Description
Contributing to building good relationship with customer, Partner, distribute & vendor.
Enabling other channel team members & Sales Representatives to spend more time generating revenue for the business.
The role will require the person to engage with many stakeholders in the business, such as Marketing, Business Systems,
Business Intelligence, Customer Success and Sales.

Job Resposibilities
 Support the Channel Team and Sales teams with Partner Sales/Technical training, and the administration of Partner
facing systems.
 Manage inbound queries from Partners pertaining to the Partner Portals (administration, access, enablement via
demonstrations).
 Manage, monitoring, approving and passing opportunities to ACS Sales representatives, whilst keeping dialogue
open with the Partner.
 Work with different stakeholders to make sure Partners have suitable access to ACS Sales, Marketing, Sales
Engineering, and Technical Enablement resources.
 Keep Partner contact details up to date in CRM and ensure all Partners are adhering to their Partner Program
requirements where relevant to support the Partner Account Managers.
 Provide weekly Partner Deal Registration reports and analysis of pending Deal Registrations.
 Arm Partner Account Managers on a quarterly basis with Sales and Operational content to deliver at Partner
quarterly business reviews. Provide reporting as defined with the Global Partner Program expected outputs for
Partner accountability management.
 Manage and report on Marketing Development activities.
 Supporting the Licensing & Renewals teams, Sales Operations, Partner Account Managers and Sales Reps within the
Channel Team with quotes, pricing enquiries, admin, sales orders when required.

Requirements and Skills

 Solid organizational skills and ability to multi-task.
 Has worked in an administration or customer/partner experience function.
 Excellent administration skills – Outlook/Excel/CRM (Salesforce.com and NetSuite experience desirable).
 Calm demeanor that can work under pressure.
 Driven to succeed and always looking for ways to improve systems and processes.
 Mature outlook, comfortably working with contacts at all levels including senior management and technical
consultants.
 Track record of meeting and exceeding targets/KPIs.

Other Requirements and notes

Qualifications
 BA or BS degree preferred in a technical, business or related field.
 5-7 years’ prior work experience in a related field and industry.
Desirable Skills
 Have worked for an IT reseller or Vendor in a similar function.

Dear Samiah,

My name is Sarah Madi and I'm a recruitment consultant with EMEA Connect. I have a Job opportunity in Riyadh/Saudi
Arabia for Channel Management Team Lead in a big ICT Company. If you are interested, please accept my invitation.

Kind regards