Interview Assessment #3

Bekah Armstrong

Name of Person Interviewed:​ Ms. Rachelle Campbell

Profession:​ Nurse Practitioner

Location and Business Name:​ ​Trinity Family Health Center

​900 E Park Blvd # 280, Plano, TX 75074

Date of Interview:​ November 25, 2019

Time: ​3:35 PM

On the day of my interview with Ms. Rachelle Campbell, I was exceptionally excited. I

was looking forward to having a third successful phone call interview where I would gain further

information about what it takes to become a successful medical professional. Furthermore, I was

looking forward to hearing her feedback on my professionalism, and if in the future it would be

possible for us to schedule another interview in person so I can receive more helpful feedback to

improve my overall professionalism in that aspect as well. I knew Ms. Campbell through my

mother since they were both in the same sorority. I waited by my phone with questions in hand

for Ms. Campbell’s call at 3:25 pm as our interview over the phone was scheduled for 3:30 pm. I

continued waiting anxiously on my toes for the fateful call and a little after 3:30 pm I received a

call from Ms. Campbell. The interview that followed was one of the most rewarding of the three

as it provided me with further information about what it takes to be a medical professional, and

from what she heard over the phone during our interview, how I can improve my

professionalism.
 During our interview, I was able to learn that Ms. Campbell has been working in the

medical field for over fourteen years as a Family Nurse Practitioner. Ms. Campbell also teaches

Family Nurse Practitioner courses and undergraduate courses at Texas Woman’s University in

Denton, Texas. As a Family Nurse Practitioner, it is her job to provide her patients of all ages

with similar services to what a patient would experience from a doctor. Ms. Campbell prescribes

medicine, conducts exams and diagnostic testing of patients, keeps patients and their families

informed of everything that is happening to the patient, and helps create treatment plans for the

patient. All of the work that a Family Nurse Practitioner does is either done on their own in their

own private practice setting or together with other medical professionals in a medical center

setting.

Additionally, Ms. Campbell also shared with me from her years of experience what she

has come to enjoy and not so much enjoy about being a Family Nurse Practitioner. Ms. Campbell

said she enjoys being able to help her patients be able to recover from their illnesses and see the

joy on their faces as they can go back to living wonderful happy lives with their families. She

feels that it is rewarding to help be the reason that puts a smile back on the patient's face as they

are no longer hindered by their illness. To help make this goal of curing patients a reality Ms.

Campbell stressed that it was important that every Family Nurse Practitioner needs to be able to

effectively communicate all that is happening with the patient directly to the patient and their

family, work well with other medical professionals to help bring about a patients recovery, and

be able to attend to a patient's emotional needs as well. Ms. Campbell made sure to note that

these skills are needed by every medical professional in every field. On the other hand, according

to Ms. Campbell, being a Family Nurse Practitioner can be challenging as sometimes you may
have to work with uncooperative younger children and all types of bodily fluids. This job is

definitely not for those that lack patience or are the faint of heart.

To conclude our interview Ms. Campbell talked about the necessary educational steps

one needs to take to become a Family Nurse Practitioner. To become a Family Nurse Practitioner

one must first achieve a bachelor’s degree in Nursing from a university, pass the nursing NCLEX

exam, and achieve a master’s degree in Nursing as well. Furthermore, to be a Family Nurse

Practitioner one must also receive certification from either the American Association of Nurse

Practitioners (AANP) or the American Nurses Credentialing Center (ANCC). After our

interview, I asked Ms. Campbell as both a medical professional and a professor how my

professionalism throughout the phone interview was. She told me overall I did a wonderful job

throughout the interview and that to improve I should work on sounding a little more relaxed

over the phone.

Overall this interview was rewarding for me as it provided me with information about

skills I need to be an overall successful medical professional even though Ms. Campbell does not

work within the field of Medical Oncology. I also learned how to improve myself professionally

for future interviews with medical professionals. I am exceedingly thankful to Ms. Campbell for

taking the time to allow me to interview her and for her to provide me with feedback as well. All

in all, this interview was rewarding for me in terms of developing myself professionally even if it

was not with someone who was working in the field of Oncology.
Questions and Notes

1. What does a normal day for a Family Nurse Practitioner like?

a. A Family Nurse Practitioner does pretty much everything a doctor can do.

b. They can prescribe medicine, works directly with the patient keeping them

informed, creates treatment plans for the patient, and conducts exams and testing

for the patients.

2. Where does a Family Nurse Practitioner typically work?

a. A Family Nurse Practitioner can either work alone or in conjunction with other

medical professionals in either their own private practice or clinical/hospital

setting.

3. How long have you been working as a Family Nurse Practitioner?

a. I have been working as a Family Nurse Practitioner for over fourteen years.

b. I also teach Nursing at Texas Woman's University.

4. What is the most rewarding part of being a Family Nurse Practitioner?

a. Being able to be the one to help to cure the patient and put a smile on their face.

5. What does it take to become a successful Family Nurse Practitioner?

a. You must be able to be an effective communicator, work well with your fellow

medical professionals, and be able to attend to all your patients needs (including

their emotional ones)

b. This goes for all medical professionals

6. What are the challenges of being a Family Nurse Practitioner?

a. Dealing with unruly younger children and the bodily fluids if you are squeamish.
7. How do you become a Family Nurse Practitioner?

a. Obtain a bachelor’s degree in Nursing.

b. Pass the NCLEX exam.

c. Achieve a master’s degree in Nursing.

d. Receive certification from the AANP or ANCC.

8. Do you have any advice for me to improve my professionalism that you heard from this

phone interview?

a. Wonderful job just work on sounding more relaxed over the phone.