CURRICULUM VITAE

Name : Meenakshi Sundaravel.K

E-mail : vel459@gmail.com
Mobile No : 9994488459

CAREER OBJECTIVE

Intend to build a career with leading corporate environment with committed &
dedicated people, which will help me to explore myself fully & realize my potential. Willing to
work as a key player in challenging & creative environment.

QUALIFICATIONS

Graduation : Bcom (2008)

College : MSS WALKF BOARD COLLEGE, Madurai.
University : Madurai Kamaraj University
Percentage : 49%

Intermediate : 12th(2005)
Specialization : Accounts @ Commerce
School : UC Higher Secondary School, Madurai
Percentage : 64%

TECHNICAL SKILLS

Operating Systems : Windows

Basics : MS-Office,Tally,ERP, Internet Concepts.

Typing Speed : 30 WPM

WORK EXPERIENCE

COMPANY: THE FORUM VIJAYA MALL, CHENNAI (FEB 2019 - TILL DATE)

DESIGNATION : DUTY OFFICER

JOB PROFILE : Managing of the Customer Service Counter and exhibiting excellent
Customer service skills in the course of duty

➢ Provide timely and accurate clarification and advice to enquiries

From the public

➢ Vendor Management & Handling of customers feedback and

Complaints

➢ Excellent communication skills with great ability to interact with the

Subordinate supervisors and customer.

➢ Updating and Maintaining Sales report of Shops in Mall

➢ Enthusiastic with the time management and interpersonal skills.

➢ Perform paging and in-house announcement based on the standard

Guidelines

➢ Database Management of the Store Contacts

➢ Selling of Mall Gift Vouchers to the customers

➢ Assist in Marcom events as well as other promotional activities ➢

Assisting in Medical Emergency

➢ To Provide all necessary information to customers and make them easier

and comfortable

➢ Coordinating and Managing staff around the mall during events

➢ Preparing Daily and Monthly reports

➢ Assisting staff in carrying out security checks as and when the situation
arises
PERSONAL PROFILE:

Name : Meenakshi Sundaravel.K

Father’s name : Karruppiah.M

Date of Birth : 01-06-1987

Nationality : Indian

Language Known : English, Tamil

Hobbies : Playing Chess & Listening Music

Permanent Address : 73, Kazimar 3rd Street,

Periyar Bus Stand,
Madurai,
Pin: 625001.

DECLARATION

I hereby declare that the Information furnished above is true to the best of my
knowledge.

DATE:
PLACE: (Meenakshi Sundaravel.K)