Professional Documents
Culture Documents
COMMUNICATION
CHARACTERISTICS OF EFFECTIVE COMMUNICATION
Communication can be defined as: Effective communication requires the message to be:
The process by which people share ideas, experience, knowledge o Clear and concise
and feelings through the transmission of symbolic messages. o Accurate
The means of communication are usually spoken or written o Relevant to the needs of the receiver
words, pictures or symbols. o Timely
Information through body language, gestures, and looks, facial o Meaningful
expressions can show how we feel and what we think about an o Applicable to the situation
issue or another person. Effective communication requires the sender to:
Strengthen the elements of education o Know the subject well
o Be interested in the subject
MOST COMMON WAYS HOW WE COMMUNICATE:
o Know the audience members and establish a rapport
1. Written Word
with them
2. Spoken Word
o Speak at the level of the receiver
3. Visual Images
o Choose an appropriate communication channel
4. Body Language
The channel should be:
TYPES OF COMMUNICATION: o Appropriate
1. Downwards Communication o Affordable
Highly Directive, from Senior to subordinates, to assign o Appealing
duties, give instructions, to inform to offer feedback, approval
to highlight problems etc. The receiver should:
o Be aware, interested, and willing to accept the message
2. Upwards Communications o Listen attentively
It is non directive in nature from down below, to give o Understand the value of the message
feedback, to inform about progress/ problems, seeking o Provide feedback
approvals.
3. Lateral or Horizontal Communication CHARACTERISTICS OF EFFECTIVE COMMUNICATOR
Among colleagues, peers at same level for information level
for information sharing for coordination, to save time. An effective verbal An effective nonverbal
communicator: communicator:
HIERARCHY LEVEL 1. Clarifies 1. Relaxes
Executive Director 2. Listens 2. Opens up
DOWNWARD
Manager
INTERPERSONAL COMMUNICATION (IPC)
Is a person to person, two-way, verbal and non-verbal interaction
Supervisor that;
Includes the sharing of information and feelings between
Forman individuals or in small groups that establish trusting relationships.
HORIZONTAL Manager
IPC IN HEALTH CARE SETTINGS
Takes place between service providers and their clients and
members of the community
Is a key element in maximizing access to quality care.
Supervisor 1 Supervisor 2 Supervisor 3 IPC includes the process of education, motivation and counseling
and starts with understanding the critical role of good client
service.
o Skills in verbal and nonverbal o Ability to use language that Five Strategies for Using PBL (Duffy & Cunningham, 1996):
communication. other people understand. 1. The Problem as a Guide
– The problem is presented in order to gain attention prior
o Ability to show empathy and o Skills to effectively use support
to presenting the lesson.
encourage others. materials.
o Skills in asking questions and o Confidence 2. The Problem as an Integrator or Test
listening. The problem is presented after readings are completed
o Tolerance and patience o Flexibility and/or discussed
These are used to check for understanding
BARRIERS TO COMMUNICATION
1. Language 3. The Problem as an Example
2. Values and beliefs The problem is integrated into the material in order to
3. Sex/gender and age illustrate a particular principle, concept or procedure.
4. Economic status
5. Educational level 4. The Problem as a Vehicle for Process
6. Physical barriers The problem is used to promote critical thinking
7. Attitude whereby the analysis of how to solve it becomes a
8. Timing lesson in itself.
9. Understanding of message Example: Why there is a hemolyzed sample?
10. Trust
5. The Problem as a Stimulus for Authentic Activity
The problem is used to develop skills necessary to
solve it and other problems
THE LEARNING PROCESS
Skills can include physical skills, recall of prior
Learning can be defined as: knowledge, and metacognitive skills related to the
A persisting change in human performance or performance problem-solving process.
potential brought about as a result of the learner’s interaction with A form of authentic assessment of the skills and activity
the environment (Driscoll, 1994, pp. 8-9). necessary in the content domain.
The relatively permanent change in a person’s knowledge or Example: Be resourceful, find alternatives
behavior due to experience (Mayer, 1982, p. 1040).
Design PBL Instruction
An enduring change in behavior, or in the capacity to behave in a
given fashion, which results from practice or other forms of 1. Task Analysis must take place not only
experience (Shuell, 1986, p. 412). Analysis within the content domain but should
also determine the actual setting where
COGNITIVE DEVELOPMENT the learning will be authentic.
Instructional Implications: 2. Problem The problems must be constructed
1. There should be plenty of opportunity for assimilation and Generation so they include the concepts and
accommodation in order for students to proceed from one principles that are relevant and they
stage to the next. must be set in a real context.
2. The richer the experience, the more elaborate the cognitive
structure development. Learning Sequence
3. Materials and activities should be geared for the appropriate 1. Collaborative Analysis session where groups work
together to solve the problem.
level of cognitive development.
2. Self-directed Learning where the students identify the
ELABORATION THEORY (Reigeluth) information and resources that are necessary to solve the
Elaboration Theory details a general model of organizing problem.
instruction from a simple to more complex structure.
Assessment
Features of the Model (Ragan & Smith, 1996): Assessment of learning must occur within the context of the
1. An epitome at the beginning of the instruction problems
2. A learning-prerequisite sequence within each level of Should be in the form of both self-assessment and peer
elaboration assessment.
3. A learner-control format
4. The use of analogies, summarizers and synthesizers. CONDITIONS OF LEARNING (Robert Gagne)
Must be systematic
Courses can have 3 different structuring which are based on the The five categories
goals of the course. 1. Verbal information: clear, objective
1. Conceptual – courses structure learning and teaching is 2. Intellectual skills: assess students
based on concepts (e.g. Alkalosis) 3. Cognitive strategies: through activities, from complex to
simplifying
2. Procedural – learning is based on knowing procedure/ doing
4. Motor skills
something (e.g. Blood typing, checking agglutination)
5. Attitudes: to be in condition
o Procedural Order
o Procedural Decision Learning Nine events of Instruction (Ragan & Smith, 1996)
3. Theoretical – learning is based on theories (e.g. How blood
1. Gain Attention 6. Elicit performance
cells are produced)
o Natural Phenomena (Descriptive) 2. Inform the learner of the 7. Provide feedback
objective Recommended & should
o Affect desired outcome (Prescriptive)
be positive, objective, no
PROBLEM-BASED LEARNING (Roger Schank) bias
Learning that is situated around an event, case, problem, or 3. Stimulate recall of prior 8. Assess performance
scenario. knowledge Examination/quizzes
More on application, talks about case, problem scenario
Page 2 of 9
MIDTERMS/PST
Page 3 of 9
MIDTERMS/PST
o Instruction is to elicit the desired response from the learner who is Clinical Application
presented with a target stimulus o The patient must learn how to physically manipulate the blood
o Learner must know how to execute the proper response as well pressure manometer, learn how to hear blood pressure sounds,
as the conditions under which the response is made and understand the meaning of the sounds.
o Instruction utilizes consequences and reinforcement of learned o Each of these tasks can be practiced as a separate activity, then
behaviors combined. In the last phase of learning, the automatic phase, the
patient gains increasing confidence and competence in
performing the task.
2. Cognitivism
o Example: Dissecting the topic for the learners to cope up
Knowledge is stored cognitively as symbols
Goal of Instruction
Learning is the process of connecting symbols in a meaningful &
Communicate or transfer knowledge in the most efficient, effective
memorable way
manner
Focused on the mental processes that facilitate symbol connection
Focus: to create learning or change by encouraging the learner to
Change of knowledge state
use appropriate learning strategies
Emotions can affect cognitive process Learning results when information is stored in memory in an
Information Processing looks at how information is retrieved and organized, meaningful way.
stored. Teachers/designers are responsible for assisting learners in
This theory focuses on how to store and retrieve information. organizing information in an optimal way so that it can be readily
Learning is attained through rehearsal and consistent use of the assimilated
information.
Retention strategies such as breaking down information and comparing Critiques of Cognitivism
the information to long term storage are great techniques. o Like Behaviorism, knowledge itself is given and absolute
o Input –Process –Output model is mechanistic and deterministic
o Does not account enough for individuality
o Little emphasis on affective characteristics
3. Social Constructivism
Constructivism
Constructivism views learning as a process in which the
learner constructs knowledge based on their past
experiences.
The teacher only acts as a facilitator who encourages
Cognitive Learning Theory students to explore within a given framework.
o Discovery Learning Learners may collaborate with others to organize their ideas
- Jerome Bruner and learn from each other to construct their own knowledge.
1. Bruner said anybody can learn anything at any age, provided it Goal of Instruction: Constructivism
is stated in terms they can understand. Build personal interpretations of the world
2. Powerful Concepts (not isolated facts) based on individual experiences and interactions
a. Transfer to many different situations Learning
b. Only possible through Discovery Learning is an active process of constructing rather than
c. Confront the learner with problems and help them find acquiring knowledge
solutions. Do not present sequenced materials. Instruction
is a process of supporting knowledge construction
o Meaningful Verbal Learning rather than communicating knowledge
- David Ausubel Do not structure learning for the task,
Advance Organizers: but engage learner in the actual use of the tools in real
New material is presented in a systematic way, and is world situations
connected to existing cognitive structures in a meaningful Experimentation
Research projects
way.
Field trips
When learners have difficulty with new material, go back to
Class discussions
the concrete anchors (Advance Organizers).
Provide a Discovery approach, and they’ll learn.
Social Constructivism
Cognitivism in the Classroom Grew out of and in response to Knowledge is actively
o Inquiry-oriented projects Cognitivism, framed around constructed
o Opportunities for the testing of hypotheses metacognition Journaling
o Curiosity encouraged
Learning is… Experiential activities
o Staged scaffolding
A search for meaning by Personal focus
*Scaffolding- developmental the learner Collaborative & cooperative
*Stage- adult (less supervision), more learning Contextualized learning
An inherently social activity Lev Vygotsky
Key Principles
Dialogic and recursive o Social Learning
o Learning is a change of knowledge state The responsibility of the
o Learning occurs through internal processing of information. Zone of Proximal
learner Development
o Learner is viewed as an active participant in the learning process
o Emphasis is on the building blocks of knowledge
Key Principles:
o Emphasis on structuring, organizing and sequencing information
o Learners build personal interpretation of the world based on
to facilitate optimal processing
experiences and interactions
o Knowledge is embedded in the context in which it is used.
Page 4 of 9
MIDTERMS/PST
Through identification, children come to believe they have the same MI in the Classroom
characteristics as the model. o Delivery of instruction
via multiple mediums
When they identify with a nurturant and competent model, children feel o Student-centered
pleased and proud. classroom
When they identify with an inadequate model, children feel unhappy o Authentic Assessment
and insecure. o Self-directed learning
SLT Application
o Collaborative learning and group work
o Modeling responses and expectations
o Opportunities to observe experts in action Critiques of MI
Critiques of Social Learning Theory o Lack of quantifiable evidence that MI exist
o Lack of evidence that use of MI as a curricular and
o Does not take into account individuality, context, and experience
methodological approach has any discernable impact on
as mediating factors
o Suggests students learn best as passive receivers of sensory learning
stimuli, as opposed to being active learners o Suggestive of a departure from core curricula and standards
o Emotions and motivation not considered important or connected
to learning
Page 5 of 9
MIDTERMS/PST
Definition of Terms:
Critiques of BBL
1. Competency Select and apply appropriate teaching strategies
o Research conducted by neuroscientists, not teachers &
and techniques for particular teaching/learning
educational researchers situations.
o Lack of understanding of the brain itself makes “brain-based” 2. Approach One’s view point toward teaching.
learning questionable
3. Method A series of related and progressive acts performed
o Individual principles have been scientifically questioned
by a teacher and students to achieve the objectives
Andragogy of the lesson.
4. Technique The personal art and style of the teacher in carrying
o A theory of adult learning that details some of the ways in which
out the procedures of teaching.
adults learn differently than children.
o Malcom Shepherd Knowles (1913-1997) 5. Strategy Set of decisions to achieve an objective that results
in a plan.
Knowles’5 Assumptions of Adult Learners: 6. Lesson A section into which a course of study is divided,
1. Self-Concept especially a single, continuous session of formal
2. Past Learning Experience instruction in a subject.
3. Readiness to Learn Something to be learned or studied.
4. Practical Reasons to Learn. A useful piece of practical wisdom acquired by
experience or study.
5. Driven by Internal Motivation
Page 6 of 9
MIDTERMS/PST
Page 7 of 9
MIDTERMS/PST
B. DISCOVERY Method in which o When the concept F. INQUIRY/ A practical unit of o When time and
thoughts are under study is PROJECT learning carried resources are
synthesized to collectively shared on by students in available
perceive by the learners Involves a group a lifelike manner
something that of students and in a natural o When training in
the individual has o When the learners investigating a setting cooperation,
not known before; have had prior worthy question, open-
learning is a exposure to issue, problem or mindedness, and
result of the stimuli that could idea. creativity is
learner’s own aid in learning needed
This type of
internalized
insight, authentic project
reflection, and work that those
experience working in the
disciplines
C. REFLECTIVE Method that o When the concept
focuses thought to be learned is a actually undertake
Means looking at on certain social issue with to create or build
what you do in phenomenon several alternative knowledge.
the classroom through goals and
Thinking about inspection, hypothesis
why you do it introspection, and
IV. Teaching Techniques
analysis
Thinking about if
it works A. Questioning
A process of self-
observation &
self-evaluation Teaching
D. Management B. Discussion
Techniques
D. PROBLEM Method that o When the goal is
SOLVING removes a to sharpen the
recognized power to think, C. Simulation-Discussion
Is a process-an difficulty or reason, and
ongoing activity perplexity in a create new idea;
situation through to learn how to A. QUESTIONING TECHNIQUES
in which we take
the process of act in difficult 1. Wait –time
what we know to
discover what we reasoning situations; and to - Ask a question, wait, and call a student to respond
don’t know. It improve judgment Ask questions that are:
involves Stimulating, challenging, thought provoking
Logically sequenced
overcoming
obstacles by Grammatically correct
generating Clear and simple
hypotheses, Commensurate with student’s abilities
testing those 2. Directing
predictions & - Ask the question then call a student’s name
arriving at Avoid fixed predictable order when calling students’ names
satisfactory Call on non-volunteers who manifest signs that they know the
solutions. answers
The ability to Do not embarrass students because of their inability to answer
identify & solve the questions
problems by
3. Redirecting
applying
- Ask the question, call a student to answer, and then call another
appropriate skills
student to correct, elaborate, or extend the previous answers
systematically.
- Use redirecting question for high-achieving students
E. LABORATORY A set of first o When the goal is to
hand learning cultivate learner’s 4. Probing
Forms an activities wherein skills in the basic - Ask the question again if a student fails to answer, rephrase or
integral part of the learner scientific process; simplify the question but stay on with the same student
effective science investigates a to enhance higher Use probing for low-achieving students
teaching problem, order thinking Staying with the same student, ask follow-up questions, ask
Teacher conducts skills, and to related questions, or restate the students ideas
encourages the experiments, induct learners to Avoid cross examination when probing
students to derive observes scientific Start with a series of easier questions leading toward the answer
processes, or processes Do not overdo probing
various scientific
applies theories
laws & principle and principles in a
on their own by B. DISCUSSION TECHNIQUES
simulated setting
getting 1. Panel/Forum
personally - Informal discussion of a topic by a group led by a chairman; each
involved in the member gives a key opening statement about the topic
experiment work. 2. Symposium
- More formal in its setting in which students prepare in advance
discussion points representing views of different people
Page 8 of 9
MIDTERMS/PST
D. MANAGEMENT TECHNIQUES
How will you manage the class?
Aspect of - THE END -
Classroom Techniques
Management
1. Setting Clear all identified traffic routes
Frequently used materials should be kept in
readily accessible place
Establish rules for every learning station in the
room
Arrange pieces of furniture that facilitate easy
movement, overall monitoring, visibility, and
accessibility
Make explicit all procedures for getting, using, and
returning materials
2. Instruction Maintain effective flow pacing, momentum, and
transition from one topic to another
Observe effective techniques of questioning to
maintain group alertness
Promote cooperation and cohesiveness by
holding students accountable for classroom
incidents
Ensure satisfaction and sense of progress and
mastery through adjusting tasks and requirement
to student’s capability level
3. Conduct Set rules early on as desired behaviours
Apply disciplinary procedures consistently to all
learners
Link disciplinary procedures to student’s
inappropriate behaviour
Deal immediately with all appropriate and
inappropriate behaviour
Rewards for appropriate behaviour should be
appealing to learners
Check deterrent value of penalties
Employ low-profile classroom controls
4. Routine Identify daily activities that can be made into
routine to save time and effort
Inform students why routines are established
5. Climate Respect and value students as human beings
Enforce freedom within reasonable limits
Stress group cooperation and cohesiveness over
competition
Maintain an atmosphere of freedom rather than
control
6. Relationship Make every student in the class feel that he/she is
valued
Be direct and honest with students and encourage
them to do the same
Develop a sense of interdependence
Be personally involved rather than alienated
Sustain positive and constructive conversations
with and among students
Employ corrective measures without sarcasm and
ridicule
Employ communication that safeguards self-
esteem and convey respect
Assist every student in building confidence
Page 9 of 9