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Executive summary process, not goods-producing.

Describe your business in detail and clearly


A Marketing Plan is at the core of directing and identify goals and objectives.
coordinating all marketing Answer the following questions:
efforts within a firm. What is your product or service?
It usually operates at two levels, strategic and How will your product benefit the customer?
tactical: strategic to identify What is different about the product your business is
the overall market play and tactical to execute on offering?
the marketing plan. Is it a new business, a takeover, or an expansion?
A Marketing Plan does not need to be long or Why will your business be profitable?
expensive to put together. If What are the growth opportunities?
it is carefully researched, thoughtfully considered, What is your geographic marketing area?
and evaluated, it will help
your firm achieve its goals. 2. Conduct a Situation Analysis
A situation analysis details the context for
your
A good marketing plan
marketing efforts by considering internal and
– Explain (from an internal perspective) the impact external factors that could influence your
and results of past marketing marketing strategy.
decisions. This section of the plan could include a
– Explain the external market in which the business SWOT(strength weakness opportunities threats
is competing. analysis to summarize your Strengths,
– Set goals and provide direction for future Weaknesses, Opportunities and Threats)
marketing efforts. – Strengths: assets or a resources that can be used to
– Set clear, realistic, and measurable targets. improve your business’
– Include deadlines for meeting those targets. competitive position.
– Provide a budget for all marketing activities. – Weaknesses: resources or capabilities that may
– Specify accountability and measures for all cause your business to have a
activities. less competitive position.
– Opportunities: situations or conditions arising
from a business’ strengths, or set
Overall planning process of positive externalities.
– Threats: problems that focus on your weaknesses
– Planning and which can create a
Define your corporate mission potentially negative situation.
Establish business units
Assign resources to business units
Assess growth opportunities 3. Define Your Customer
-Implementing Defining your market does not need to be a
-Gaining feedback and control difficult process. You do not need a
huge market base, but you need to be realistic and
• Measuring results your market needs to be well-
• Diagnosing results defined.
• Taking corrective action – Who are your competitors, and who do they
target?
The 10 Elements of a Good – Who is your perfect customer and client base?
Marketing Plan – What is your current customer base (in terms of
1. Describe Your Business age, sex, income, and geographic
Small business owners often describe themselves location)?
by their product or – What habits do your customers and potential
services; however, business must be viewed as a customers share? Where do they shop,
customer-satisfying what do they read, watch, listen to?
– What prospective customers are you currently not resources within a company to maximize impact
reaching? How can you reach and gain edge over the competition.
them? Build on a "Marketing Mix“ and include the
– What qualities do your customers value most following:
about your product or service? Do they – 4P’s: Product, Price, Promotion, and Place
value selection, convenience, service, reliability, – Marketing & Advertising
availability, or affordability? • Internet
– What qualities about your product or service do • Events
you need to improve? How can they • Direct
be adjusted to serve your customers better? • Database
– Public Relations

4. Strategize Your Market Entry 8. Identify Sales Channels


Once you have identified what is unique Part of the challenge of marketing is
about your business and who figuring out which distribution method
your target buyers are, focus on your competition: to use for your business.
– Identify your direct competitors and learn what Include all relevant distribution channels:
they do. Retail: Stores selling to final consumer buyers
– Sharpen your decisions about the best business (one store, or a chain of stores).
category and market segment in which to complete Wholesale: An intermediary distribution channel
that usually sells to retail stores.
5. Forecast your Sales or Demand Direct mail: Generally catalog merchants that sell
Measurement directly to consumers.
Sales forecasting provides the basis for Telemarketing: Merchants selling directly to
comparison over a period of time. consumer buyers at retail via phones.
Market demand is the total volume that could be Cyber-Marketing: Merchants selling directly to
bought by a defined consumer buyers at retail prices,
customer group in, a defined geographical area, in or business-to-business products and services at
a defined time period, wholesale prices via computer
and under a defined marketing program. networks.
You should: – Sales force: Salaried employees of a company or
– Correctly identify and estimate current demand by independent commissioned
considering total market representatives who usually sell products for more
potential, market share, and expected sales. than one company.
– Estimate future demand by considering past sales
patterns, consumer trends, 9. Track Marketing Activities
and overall market projections. Tracking helps monitor the effectiveness
of each marketing activity and is
6. Define Your Marketing Budget especially helpful with your overall program
Marketing budgets, especially in small evaluation.
and mid-sized businesses, are often Include procedures for tracking each type of
arbitrarily set as either x% of planned revenue or marketing activity you are using.
y% over the prior year's Some examples are:
marketing budget. – Display advertising: With traditional consumer
Use targeted budgeting to more intelligently set publications, tracking can be done
your budget based on through the use of different phone numbers,
company objectives. special offers (specific to that
advertisement or publication), or reference to a
7. Integrate Your Marketing specific department.
Communication – Internet marketing: Usually, this is easily tracked
Integrate marketing communication to by monitoring web traffic.
consolidate marketing tools, approaches, and – Trade shows: A trade show’s effectiveness can be
tracked by collecting the right
information at the show and following up on it.
– Database: Before your Marketing Plan is kicked
off, make sure you have the
database structure in place to record this
information.
The tabulated results and customer information is
very valuable information.

10. Evaluate Your Progress


Identify how you will measure your success and
in what ways your
objectives have been met. Then, use these metrics
to determine the
success of your marketing efforts.

A Marketing Plan:
– Allows you to analyze your current situation,
describe your business, and
define your customer base.
– Helps you to strategize your market entry, identify
your sales channels, and
integrate your marketing communications for
maximum efficiency.
– Gives you a means of evaluating your progress.

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