LONDON

STRATEGIC PLAN FOR THE CITY OF LONDON | 2015 • 2019 | 1
LETTER
FROM THE MAYOR
Londoners were looking for three things when they

elected their new City Council: stability, focus and a
plan to build a more prosperous, more innovative,
more diverse and exciting community.
On our third day in office, Council formally began

work on this Strategic Plan. We approved the plan
on March 10, after exactly 100 days in office.
It is London’s path forward to a better, more

focused and more sustainable future.
We spent many hours working together to

define our strategic areas of focus as a Council, to
identify where we are going and what we want to
accomplish during the next four years, and beyond.
Our Strategic Plan is unique among Canadian municipalities. It is coupled with our new
four-year budget cycle, allowing us to bring forward the strategic initiatives in alignment
with the resources needed to implement them in an affordable, responsible way.
OUR COUNCIL IS PROUD TO PRESENT OUR STRATEGIC

PLAN. LET’S BEGIN THIS EXCITING JOURNEY TOGETHER.
Mayor Matt Brown
2 | STRATEGIC PLAN FOR THE CITY OF LONDON | 2015 • 2019

INTRODUCTION
THIS STRATEGIC PLAN IDENTIFIES CITY COUNCIL’S
VISION, MISSION, VALUES AND STRATEGIC AREAS
OF FOCUS FOR 2015-2019.
It also identifies the specific strategies that Council and Administration will
deliver on together over the next four years.
Many Londoners contributed to the creation of this Strategic Plan. Londoners

participated in ward meetings, completed online surveys, provided feedback via
email and social media, and engaged in conversations about London’s future.
The Strategic Plan references many other important documents, such as the
London Plan, the Transportation Master Plan, London’s Downtown Plan, the London
Strengthening Neighbourhoods Strategy, and many more. These strategic documents
were also developed with significant input and time investment from Londoners,
reflecting their commitment to the future of their city.
The Strategic Plan sets our direction for the future, and will guide the City’s first
ever multi-year budget for 2016-2019. It is through the multi-year budget process
that Council’s Strategic Plan will be put into action, adding further detail to
each strategy about accountability, timing and resourcing.
On an annual basis, City Council will report to Londoners on the implementation of

the Strategic Plan, and demonstrate the progress being made each year and how
this work is making a difference in the London community.

VISION
A leader in commerce, culture,
and innovation — our region’s
connection to the World.
MISSION
At Your Service — a respected
and inspired public service partner,
building a better city for all.
VALUES
Individual Responsibility
Collective Accountability
Collaboration
Innovation

STRENGTHENING
OUR COMMUNITY
Vibrant, connected, and

engaged neighbourhoods
Diverse, inclusive, and

welcoming community
Caring and compassionate services
Amazing arts, culture, and

recreation experiences
Healthy, safe, and accessible city

STRENGTHENING
OUR COMMUNITY
1. Vibrant, connected, and engaged neighbourhoods
STRATEGY
What are we doing? How are we doing it?
Support neighbourhood driven •L ondon Strengthening Neighbourhoods Strategy 2015-2020
A
activities and decision making. • Great Near Campus Neighbourhood Strategy
Fund and partner with the

B London Public Library to support • London Public Library 2014-2017 Strategic Plan
people and neighbourhoods.
Work with our partners

in Education to help keep
•T he London Plan (Public Facilities & Services) – draft
C neighbourhood schools
• Neighbourhood School Strategy – new
open and use former school
sites effectively.
2. Diverse, inclusive, and welcoming community
STRATEGY
Support immigrants and
•L ondon & Middlesex Local Immigration Partnership Strategic Plan
A newcomers to be successful as
• Conference Board of Canada (resource for measurement)
they settle in our community.
•C ommunity Diversity and Inclusion Strategy – new

Support all Londoners to
• Consider a gender lens during the development and
B feel engaged and involved
execution of new policies
in our community.
• Workplace Diversity and Inclusion
Work to always be a
C • Compassionate Cities initiative
compassionate city to all.

STRENGTHENING
OUR COMMUNITY
3. Caring and compassionate services
STRATEGY
• ondon Homeless Prevention and Housing Plan 2010-2024
L
• London Homeless Prevention System Implementation Plan
Eliminate barriers for individuals
• Ontario Works Service Plan
facing poverty, mental health and
A • Child and Youth Agenda
addictions and help them find
• Age Friendly London
pathways to be successful.
• Mental Health and Addictions Strategy - new
• London and Middlesex Food Policy Council - new
Work with community agencies • ondon Middlesex Housing Corporation Strategy

L
to help tenants keep their • London Homeless Prevention and Housing Plan 2010-2024
B
existing affordable housing • London Homeless Prevention System Implementation Plan
and avoid homelessness. • The London Plan (Homelessness Prevention & Housing) – draft
Reduce and prevent •L ondon Homeless Prevention System Implementation Plan

C
homelessness. • London Homeless Prevention and Housing Plan 2010-2024
Provide social services including

D • Ontario Works Service Plan
Ontario Works in the community.
Provide compassionate care • Expanded Animal Welfare Initiatives Strategy

E
for animals. • Humane Wildlife Conflict Policy
4. Amazing arts, culture, and recreation experiences
STRATEGY
Fund and partner with the
A community to celebrate Canada’s • Canada’s Sesquicentennial Anniversary of Confederation
150th anniversary in 2017.
Explore the potential for a

•C ultural Prosperity Plan
B multi-use performance
• London’s Downtown Plan
venue(s) in London.
Invest in new parks and

recreation facilities and pursue •P arks and Recreation Strategic Master Plan 2009-2015 - update
C
innovative models for programs • The London Plan (Parks & Recreation) - draft
and service delivery.
Fund and partner with Museum

London, the London Arts Council,
the London Heritage Council,
D • Museum London Strategic Plan
Eldon House, the London Public
• London Public Library 2014-2017 Strategic Plan
Library, and others to strengthen
culture in London.

5. Healthy, safe, and accessible city
STRATEGY
Fund and partner with the Middlesex London
A Health Unit to promote and protect the health • Middlesex London Health Unit Strategic Plan
of our community.
Support all Londoners to age well and have

B • Age Friendly London Action Plan 2013-2016
opportunities to reach their full potential.
Support the health and well-being of all

C • Child and Youth Agenda 2012-2015
children, youth, and families in London.
Protect and promote the safety of

• London Police Services 2016-2018
D Londoners through funding the work
Business Plan
of the London Police Services.
Promote and support a safe community through

the work of the London Fire Department by: ondon Fire Department Business Plan
L
E • Increased public education and prevention • Fire and Rescue Services
• Redeployment of resources • Fire Prevention and Education
• Introduction of new technology
Strengthen Emergency Management through:

• Public awareness activities and
a public notification system
• City of London Emergency Response Plan
F • Expanded Emergency Operations
• Emergency Social Services Plan
Centre capabilities
• Emergency management practices included
as part of city planning and programming
• By-law Review
Improve London’s neighbourhoods through
G • Multi-agency enforcement partnerships
pro-active enforcement of updated by-laws.
• Targeted pro-active enforcement blitzes
Invest in programs and infrastructure

H • City of London Accessibility Plan 2013-2017
to make London more accessible.
• School Crossing Guard Program

Continue to make pedestrian and cycling routes
I • Active and Safe Routes to School
safer year round for school aged children.
• Winter Maintenance Strategy - new
• Thames River Clear Water Revival Project

• Source Water Protection Plan
• Drinking Water Annual Report
• Drinking Water Quality Management System
Help Londoners understand how we provide safe • The London Plan (Civic Infrastructure, Natural
J
drinking water and protect the Thames River. Resources, and Natural Heritage) – draft
• Partnership with Conservation Authorities
- Kettle Creek Conservation Authority
- Lower Thames Conservation Authority
- Upper Thames Conservation Authority

BUILDING
A SUSTAINABLE CITY
Robust infrastructure
Convenient and connected

mobility choices
Strong and healthy environment
Beautiful places and spaces
Responsible growth
Heritage conservation
BUILDING
A SUSTAINABLE CITY
1. Robust infrastructure
STRATEGY
Address and manage the infrastructure gap
to maintain what we have now and reduce the
A • State of the Infrastructure Report
tax burden on future generations. This includes
everything from roads to parks to buildings.
Manage and improve water, wastewater,

B • Water and Wastewater Business Plans
and storm water infrastructure and services.
• Parking Master Plan

Manage and upgrade transportation • Parking Lot Upgrade Strategy
infrastructure such as heritage bridges, • Heritage Bridge Preservation Strategy
C
railway grade separations, cycling facilities, - Blackfriars Bridge - Meadowlily Footbridge
and parking lots. • Transportation Master Plan
• Bicycle Master Plan
Increase efforts on more resource recovery,

D long-term disposal capacity, and reducing • Long-Term Waste Management Plan
community impacts of waste management.
• Climate Change Adaptation Strategy

• The London Plan (The Green City and Natural
Hazards) – draft
E Fund innovative ways to adapt to Climate Change. • Partnership with the Conservation Authorities
2. Convenient and connected mobility choices
STRATEGY
• Transportation Master Plan
Implement and enhance safe mobility • Rapid Transit Implementation Strategy
choices for cyclists, pedestrians, transit users • London Transit Commission Strategic
A and drivers through the provision of complete Business Plan
streets, connected pathways, and enhanced • Bicycle Master Plan
transit services. • Thames Valley Corridor Plan
• The London Plan (Mobility) - draft
• Provincial High Speed Rail Regional Hub - new

• Transportation Master Plan
Improve travel to other cities through better
• London’s Downtown Plan
B transportation connectivity specifically regional
• The London Plan (Mobility) – draft
transit connections.
• London Transit Commission
• London International Airport Authority
Improve travel by managing congestion • Traffic Signal Optimization

C
and increasing roadway safety. • Road Safety Strategy
Explore a better subsidy model for transit • Subsidized Transit Business Plan
D
riders so that more Londoners can benefit. • Communication with Provincial Government

BUILDING
A SUSTAINABLE CITY
3. Strong and healthy environment
STRATEGY
•C ommunity Energy Action Plan
• Corporate Energy Conservation and
Demand Management Plan
A Implement innovative ways to conserve energy.
• Street Light Energy Plan
• Review other Municipalities and
Provincial programs
Reduce fuel use through innovation and

B • Green Fleet Strategy
research.
Plant more trees and better protect them • Urban Forest Strategy
C from deforestation, invasive species, and • The London Plan (Urban Forest) – draft
other threats. • Promote and enhance the Forest City brand
•R oadmap 2.0 Road to Increased

Expand support for resident and community
Resource Recovery and Zero Waste
driven initiatives that encourage waste
D • London Environmental Network
reduction and other environmentally
• Green Development Strategy
friendly behaviours.
• Property Assessed Clean Energy
•T he London Plan (Natural Heritage and

The Green City) – draft
• Thames Valley Corridor Plan
• Source Protection Plan
• Thames River Clear Water Revival Initiative
• Pollution Prevention and Control Plan
Work together to protect all aspects of
• Environmentally Significant Areas
our natural environment including woodlands,
E • Conservation Master Plans
wetlands, river and watercourses, and air
• Subwatershed Plans
quality as our city grows.
• Significant woodlands protection
• Partnership with the Conservation Authorities
• Communicate with First Nations
• Basement Flooding Grant Program

Use new ways to help residents protect
F • Pollution Control and Prevention Program
their basements from flooding.
• Weeping Tile Disconnections Program

4. Beautiful places and spaces
STRATEGY
Invest in public spaces to be • The London Plan (City Design) – draft
A gathering places for more • London’s Downtown Plan
compact neighbourhoods. • Civic Spaces Program
Support more public art • Public Art Strategy

B and continue maintaining • The London Plan (City Design and Culturally Rich &
what we own. Diverse City) – draft
• The London Plan (City Design) – draft

Create a more attractive city • City Wide Urban Design Manual
C
through urban design. • Urban Design Peer Review Panel
• Urban Design Program
Invest in parks and recreation • Parks and Recreation Strategic Master Plan 2009-2015 - update
D
facilities and amenities. • The London Plan (Parks & Recreation) – draft
•T hames Valley Corridor Plan

Invest in making London’s
• London Community Foundation “Back to the River Project”
E riverfront beautiful and
• The London Plan (City Design and Culturally Rich &
accessible for all Londoners.
Diverse City) – draft
5. Responsible growth
STRATEGY
A Finalize The London Plan. • The London Plan – draft
Build new transportation, water,

• Growth Management Implementation Strategy
B wastewater, and storm water
• The London Plan (Civic Infrastructure) – draft
infrastructure as London grows.
• Floodplain Acquisition Strategy

- Thames Valley Corridor Plan
Buy property for flood
C - Parks and Recreation Strategic Master Plan
protection purposes.
2009-2015 - update
• The London Plan (Natural Resources) – draft
• The London Plan (Food System) – draft

D Conserve agricultural land.
• London and Middlesex Food Policy Council - new

BUILDING
A SUSTAINABLE CITY
6. Heritage conservation
STRATEGY
Protect and promote London’s Thames
A • The London Plan (City Structure and Cultural
Heritage River status.
Heritage) - draft
•H eritage Conservation District Plans - prepare

and implement
• Municipally Owned Heritage Properties 10 Year
Protect and celebrate London’s heritage Capital Plan
B
for current and future generations. • Cultural Heritage Landscape Plans – prepare
and implement
• The London Plan (Urban Regeneration and
Cultural Heritage) – draft

GROWING
OUR ECONOMY
Diverse and resilient economy
Urban regeneration
Local, regional, and global innovation
Strategic, collaborative partnerships
Diverse employment opportunities

GROWING
OUR ECONOMY
1. Diverse and resilient economy
STRATEGY
Work with partners to develop a community
A • Community Economic Roadmap – new
economic strategy.
• Industrial Land Development Strategy

Buy and service industrial land to bring • Various Community Improvement Plans
B
more jobs to London. • The London Plan (City Structure Plan, Growth
Management, and Industrial Place Type) – draft
•L ondon Community Foundation’s

Partner with the London Community “Back to the River Project”
C
Foundation on the “Back to the River Project”. • London’s Downtown Plan
•S treamlined Approval Processes

Support small businesses by improving City
D • Service London Business
processes.
• Community Economic Roadmap – new
Fund and partner with the London Economic

Development Corporation, Tourism London,
E London Convention Centre, and other community • Community Economic Roadmap – new
and regional partners to increase economic
activity in London.

Promote culture as a key part of economic • London Music Strategy
F
growth and quality of life. • The London Plan (Culturally Rich &
Diverse City) -draft

2. Urban regeneration
STRATEGY
• ondon’s Downtown Plan
L
• Dundas Flexible Street
• Dundas Place Scoping Study
• Forks of the Thames Re-development
Invest in London’s downtown as the
A • London Community Foundation’s
heart of our city.
“Back to the River Project”
• Alleyway Program
• Various infrastructure upgrades
• Downtown management organization – new
Create new partnerships to build, and support • Housing Development Corporation Strategy
B
the building of, new affordable housing. • Regenerating Public Housing Plan
Use community improvement plans to coordinate

• Various Community Improvement Plans
C City and private investment to meet both local
• The London Plan (Urban Regeneration) – draft
and city-wide priorities.
Invest more in heritage restoration,

• Various Community Improvement Plans
D brownfield remediation, urban regeneration,
• The London Plan (Urban Regeneration) – draft
and community improvement projects.
3. Local, regional, and global innovation
STRATEGY
• Smart Cities Strategy
- The London Plan (Smart City)
Use new and emerging technology to improve
A • Fibre Optic – Last Mile Program
quality of life and grow London’s economy.
- The London Plan (Smart City)
• Municipal best practices
Lead the development of new ways to resource

•P artnerships with Budweiser Gardens, Covent
recovery, energy recovery, and utility and
Garden Market, and London Hydro
resource optimization with our local and regional
B • Community Energy Action Plan
partners to keep our operating costs low and
• London Waste to Resources Innovation Centre
assist businesses with commercialization to help
• International Water Excellence Centre
grow London’s economy.

GROWING
OUR ECONOMY
4. Strategic, collaborative partnerships
STRATEGY
Work better together for economic growth:
Western Fair District, London Economic • Community Economic Roadmap - new
Development Corporation, London Hydro, • Various Community Improvement Plans
A London International Airport, Tourism London, • Western Fair District Strategic Plan 2011-2018
London Convention Centre, Covent Garden • Western Fair / City 4pad Joint Venture and
Market, London Chamber of Commerce, Business Queen’s Park Master Plan
Improvement Areas, and other key stakeholders.
•L
ondon Economic Development Corporation’s
Work with our municipal neighbours to
Industry Focus Areas:
B create stronger industry clusters and raise
- Food Processing - Life Sciences
our international profile and attractiveness.
- Manufacturing - Digital Creative
Partner to develop strategic economic

opportunities and research and development
C with the education sector including universities • Community Economic Roadmap - new
(Western, Brescia, Kings, Huron) and Fanshawe
College.
Work with key partners to support the health •L

ondon Medical Innovation and
D
and medical sectors. Commercialization Network
5. Diverse employment opportunities
STRATEGY
Improve workforce recruitment, development,
•L
ondon Economic Development Corporation
A and retention by working with local and
Workforce Development
regional partners.
Improve delivery and coordination of

employment services through partnerships • Ontario Works Service Plan
B
with community organizations, funders, • Community Economic Roadmap - new
and employers.
Remove barriers to employment through

•C
ity of London Internship Program (to
C the expansion of the City of London
include foreign trained professionals)
Internship Program.
Attract and retain newcomers, including

• Immigration Strategy – new
international students, foreign trained
D • London Middlesex Local Immigration
professionals, and multi-generational
Partnership
immigrants to strengthen London’s workforce.
E Attract and retain young talent. • Community Economic Roadmap - new

LEADING
IN PUBLIC SERVICE
Open, accountable, and

responsive government
Innovative and supportive

organizational practices
Proactive financial management
Collaborative, engaged leadership
Excellent service delivery

STRATEGIC
AREAS OF FOCUS
STRENGTHENING
OUR COMMUNITY
BUILDING GROWING
A SUSTAINABLE CITY OUR ECONOMY
LEADING
IN PUBLIC SERVICE

LEADING
IN PUBLIC SERVICE
1. Open, accountable, and responsive government
STRATEGY
•C ommunity Engagement Policy – social media, online
surveys, open data, videos, e-newsletters, working with
Make community engagement a priority.
local media, utilize ethnic newspapers
Make the public a partner who has access
A • Communications Protocol
to our information and helps make
• Establish Public Engagement as an area of focus – new
decisions with Council.
• Work with community groups
• Explore Citizen Experience function - new
Implement Plain Language writing in

B all City documents, reports, agendas, • Plain Language Policy - new
websites, signs, and notifications.
Improve the City of London website so • Mobile Friendly Website

C people can find what they want, when • Multiple Language Availability
they want it, and how they want it. • Citizen Dashboard
Update the City’s granting policy and

D • Strategic Funding Framework – revised
process to non-profit organizations.
•E
xplore moving to a ranked ballot voting system,
E Explore opportunities for electoral reform.
signage, polling, campaign finance and donor rebates
2. Innovative and supportive organizational practices
STRATEGY
•C
orporate Values and Behaviours – all actions are based
A Operate as a values based organization.
on respect, integrity, trust, pride, and standing together
• Recruitment, retention, and succession planning

• Learning and development
• Performance development and recognition
• Project management
Use innovative and best
• Health and safety
B practices in all organizational
• Employee engagement and communication
and management activities.
• Workplace Diversity and Inclusion
• Employee wellness
• Employee innovation programs
• Employee transportation
•C orporate Security Strategic Plan – revised

Enhance corporate and community
• Emergency Management Strategic Plan
C safety by preparing for and responding
• City of London Corporate Emergency Response and
to security risks and emergency events.
Business Continuity Program

3. Proactive financial management
STRATEGY
Strategic Financial Plan:
• Strategic Plan for the City of London 2015-2019
• Multi-year budget development and approval
• Alignment of resources with strategy
• Align tax policy with strategy
• Measure the results
• Proactive system audits (reduce water and
sewer billing losses)
• Ethical and sustainable procurement
Make sure that finances are well-planned
to keep costs as low as possible and
A Explore new revenue streams:
look to limit the burden on current
• Review of competitive tax rates
and future rate payers.
• Non tax sources
• Other levels of government
• Social financing
• Municipal holding company
Undertake operating and financing reviews to examine

other means of financing for:
• Transportation
• Solid waste
Strategic Financial Plan:

• Review Council approved financial policies
• Require business cases before adding new services
or projects and before dropping services
• Ongoing service reviews
Make sure that financial issues are • Long-term investment strategy
B not created and pushed to the future, • Debt management strategy
creating problems for future generations. • Continue to implement pay as you go approach to
funding Life Cycle Renewal capital projects
• Reserve fund strategy
• Focus on financial sustainability, operational flexibility,
effectiveness, and efficiencies in contract negotiations
and renewals
Create, explore, and implement

new technologies or technology
•E nhance technical capabilities for infrastructure
improvements to assist in the
services (water, wastewater, and transportation)
C management of:
• Computerized Maintenance Management System
• Corporate assets
Implementation Strategy
• Financial and reporting systems
• Billing systems

LEADING
IN PUBLIC SERVICE
4. Collaborative, engaged leadership
STRATEGY
Continue to build strong working
•S trategic Plan for the City of London 2015-2019
relationships between City Council,
• Performance Plans
A Civic Administration, the City’s
• Foster collaboration and innovation through
agencies, boards and commissions,
a variety of mechanisms
and community partners.
• Public Notice Policy

• Accountability and Transparency Policy
Maximize openness and transparency • Council Procedure By-law
B
in Council decision making. • Civic Administration By-law
• Audit Processes
• Citizen Engagement
• Governance Working Group

C Review Council’s governance structure.
• Governance Review Policy - new
Engage an Integrity Commissioner

D to ensure continued compliance • Request for Proposals
with Council’s Code of Conduct.
5. Excellent service delivery
STRATEGY
• Targeted Service Review
Continue to effectively and efficiently
• Targeted Lean Projects
A deliver nearly 100 services that
• Targeted Value for Money Audits
Londoners rely on every day.
• Targeted Zero Based Budgeting
• Service London Implementation Plan

Deliver great customer experiences to • At Your Service – A respected and inspired public
residents, businesses, and visitors: service partner building a better city for all.
• innovative service delivery models • IT Strategic Plan
B
• improved access through web, • Business Plans
phone, and in person • Smart Cities Strategy
• innovative technology - The London Plan (Smart City)
• Computerized Maintenance Management System
Make strategic decisions about our

C long-term space needs and service • Master Accommodation Plan – new
delivery locations.
Keep looking for new opportunities to

• Strategic Plan for the City of London 2015-2019
share services and supports between the
D • Business Plans
City of London and its agencies, boards,
• Lead and foster shared service agreements
and commissions.

MAYOR
MATT BROWN
mayor@london.ca
5
519-661-2500 ext. 4920 3
7
WARD 1
MICHAEL VAN HOLST
mvanholst@london.ca 6 4 2
519-661-2500 ext. 4001
226-919-7631 (Cell)
13
8 1
WARD 2
BILL ARMSTRONG 11
barmstro@london.ca
519-661-2500 ext. 4002
10
WARD 3
MOHAMED SALIH
msalih@london.ca 9
519-661-2500 ext. 4003
226-926-7615 (Cell)
14
12
WARD 4
JESSE HELMER
jhelmer@london.ca
519-661-2500 ext. 4004
226-926-9063 (Cell)
WARD 5
MAUREEN CASSIDY
mcassidy@london.ca
519-661-2500 ext. 4005
226-927-0283 (Cell)
WARD 6 WARD 7 WARD 8

PHIL SQUIRE JOSH MORGAN PAUL HUBERT
psquire@london.ca joshmorgan@london.ca phubert@london.ca
519-661-2500 ext. 4006 519-661-2500 ext. 4007 519-661-2500 ext. 4008
226-927-1835 (Cell) 226-927-0395 (Cell) 519-851-5062 (Cell)

ANNA HOPKINS VIRIGINA RIDLEY STEPHEN TURNER
ahopkins@london.ca vridley@london.ca sturner@london.ca
519-661-2500 ext. 4009 519-661-2500 ext. 4010 519-661-2500 ext. 4011
226-927-0439 (Cell) 226-927-0539 (Cell) 226-927-0765 (Cell)

HAROLD L. USHER TANYA PARK JARED ZAIFMAN
husher@london.ca tpark@london.ca jzaifman@london.ca
519-661-2500 ext. 4012 519-661-2500 ext. 4013 519-661-2500 ext. 4014
519-636-3405 (Cell) 226-927-1468 (Cell) 226-927-1505 (Cell)
THE CITY OF LONDON
300 Dufferin Avenue
London, Ontario
PO BOX 5035 N6A 4L9
london.ca
519-661-4500
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STRATEGIC PLAN FOR THE CITY OF LONDON | 2015 • 2019 | 1

Londoners were looking for three things when they

On our third day in office, Council formally began

It is London’s path forward to a better, more

We spent many hours working together to

OUR COUNCIL IS PROUD TO PRESENT OUR STRATEGIC

Mayor Matt Brown

2 | STRATEGIC PLAN FOR THE CITY OF LONDON | 2015 • 2019

Many Londoners contributed to the creation of this Strategic Plan. Londoners

On an annual basis, City Council will report to Londoners on the implementation of

STRATEGIC PLAN FOR THE CITY OF LONDON | 2015 • 2019 | 3

4 | STRATEGIC PLAN FOR THE CITY OF LONDON | 2015 • 2019

Vibrant, connected, and

Diverse, inclusive, and

Caring and compassionate services

Amazing arts, culture, and

Healthy, safe, and accessible city

1. Vibrant, connected, and engaged neighbourhoods

Fund and partner with the

Work with our partners

2. Diverse, inclusive, and welcoming community

•C  ommunity Diversity and Inclusion Strategy – new

STRATEGIC PLAN FOR THE CITY OF LONDON | 2015 • 2019 | 7

3. Caring and compassionate services

Work with community agencies •  ondon Middlesex Housing Corporation Strategy

Reduce and prevent •L  ondon Homeless Prevention System Implementation Plan

Provide social services including

Provide compassionate care • Expanded Animal Welfare Initiatives Strategy

4. Amazing arts, culture, and recreation experiences

Explore the potential for a

Invest in new parks and

Fund and partner with Museum

8 | STRATEGIC PLAN FOR THE CITY OF LONDON | 2015 • 2019

Support all Londoners to age well and have

Support the health and well-being of all

Protect and promote the safety of

Promote and support a safe community through

Strengthen Emergency Management through:

Invest in programs and infrastructure

• School Crossing Guard Program

• Thames River Clear Water Revival Project

STRATEGIC PLAN FOR THE CITY OF LONDON | 2015 • 2019 | 9

Convenient and connected

Strong and healthy environment

Beautiful places and spaces

Manage and improve water, wastewater,

• Parking Master Plan

Increase efforts on more resource recovery,

• Climate Change Adaptation Strategy

2. Convenient and connected mobility choices

• Provincial High Speed Rail Regional Hub - new

Improve travel by managing congestion • Traffic Signal Optimization

STRATEGIC PLAN FOR THE CITY OF LONDON | 2015 • 2019 | 11

3. Strong and healthy environment

Reduce fuel use through innovation and

•R oadmap 2.0 Road to Increased

•T  he London Plan (Natural Heritage and

• Basement Flooding Grant Program

12 | STRATEGIC PLAN FOR THE CITY OF LONDON | 2015 • 2019

Support more public art • Public Art Strategy

• The London Plan (City Design) – draft

•T  hames Valley Corridor Plan

A Finalize The London Plan. • The London Plan – draft

Build new transportation, water,

Vibrant, connected, and

Diverse, inclusive, and

Caring and compassionate services

Amazing arts, culture, and

Healthy, safe, and accessible city

•C ommunity Diversity and Inclusion Strategy – new

Work with community agencies • ondon Middlesex Housing Corporation Strategy

Reduce and prevent •L ondon Homeless Prevention System Implementation Plan

Provide compassionate care • Expanded Animal Welfare Initiatives Strategy

• School Crossing Guard Program

• Thames River Clear Water Revival Project

Convenient and connected

• Provincial High Speed Rail Regional Hub - new

Improve travel by managing congestion • Traffic Signal Optimization

•R oadmap 2.0 Road to Increased

•T he London Plan (Natural Heritage and

•T hames Valley Corridor Plan

•H eritage Conservation District Plans - prepare

• Industrial Land Development Strategy

•L ondon Community Foundation’s

•S treamlined Approval Processes

•C ultural Prosperity Plan

Open, accountable, and

Innovative and supportive

Proactive financial management

Collaborative, engaged leadership

•C orporate Security Strategic Plan – revised