Behavior Attitude

It is always difficult to be leading a team,

but that doesn't mean one will not make
efforts to be the best in what they do. We
should all perceive problems not as
hardships but rather we should see it as a
challenge that will make us better
Set realistic practical goals that will help managers/consultants. Starting off,
you build momentum towards managers should have a motivation to
accomplishing your short and long-term accomplish the goals of each projects.
goals. Not only will it help them to have a
positive outlook towards the project but
also it will give them a sense of
achievement when they finish the
engagement. In every endeavor, a
manager should perceive it as a chance
to learn and do something about it.

Think of these project goals as small

daily, weekly and monthly steps. Don’t get
overwhelmed by the end goal or
Consultants, advisers and managers
objective. Focus on taking care of what
should always be open to new learnings
needs to be done next. Chop your
and use it to enhance ones skills and
projects and workloads into smaller more
abilities.
manageable chunks. Discover what
needs to be done next every day to help
bring your goal a reality.
 Don't settle for less! Always perceive
every project equally important and
valuable to all those projects you have
successfully finished.
 Skills Knowledge

Project Management is defined as the

Managers, consultants and advisors
planning, executing, scheduling and
should have all the knowledge in order to
controlling activities to provide solutions
show it in action. To be an effective
to the identified problems. In order to
manager/consultant, they should know
accommodate all projects, the
how to make proper judgments in every
management should conduct project
situation, may it be good or bad. In every
planning. Project plan serves as the
conflict that may arise, consultants should
nucleus of a consulting engagement and
always be prepared beforehand.
provides a guide to staff assignment and
Preparedness and Readiness is a big
completion dates. It also provides the
factor in the world of consulting. It is also
consultant with an updated status at any
a must for the consultants to deal with a
point during the project. In addressing
project smoothly by communicating well
topics during a client meeting, it should
with his/her team. Good communication
include: the review of the proposal,
skills is needed for the success of the
discussion of the work objectives,
project. Always meet halfway with ones
definition of intermediate work results,
teammates so as to complete the tasks
responsibility assignments and project
harmoniously.
completion dates.

It is equally important to develop a

detailed work plan in every project so as
to keep track and organize everything.
Acting as the manager of a project comes
The elements and components of the
great responsibility. Managers should be
detailed work plan includes the following:
responsible in dealing with the client's
tas identification, task relationship,
needs and expectations. The number one
estimating the work effort, scheduling
goal of the team is to satisfy all the
tasks, determining review point, staffing
necessary demands of the customers.
the project, project costing and review of
And for that to happen, managers should
the work plan. This platform is a critical
possess strategic planning ability
point where client expectations come to
flexibility and ability to cope with
the surface. A consultant should exert
challenges.
every effort to present facts in answering
questions about the details of the work
plan.
 One of the most critical part of a
manager's job is time management.
Effective time management is a matter of
good management practice. Managers
who manage their time well are in control.
Managers should be aware of time,
prioritize tasks, anticipate tasks, avoid
putting off jobs, break down tasks, ensure
deadlines are clear and be prepared . In
cases of managing project shocks,
managers should avoid panicking and
refer back to the aims and objectives and
at last, communicate with the team to
resolve any shocks.
Aside from the project plan, the following
are the key factors towards a successful
project management: organizing the
project team, setting up the project
schedule, project controlling and
documentation policies and guidelines.
After all the work is done, work papers
should be prepared. These papers are
necessary for the following reasons: they
provide substantiation of work performed,
they are a source of reference during an
engagement and they serve as support
for recommendations once an
engagement has been completed.
The suggested work paper should contain
the statement of engagement objectives,
background information and activities
conducted, findings and conclusions,
recommendations and benefits of
implementing recommendations.
All efforts of the acting consultant will be
wasted if time management is not
observed. Time management is a real
deal in project management. Effective
time management follows a series of
rules that managers make best use of
their time.
 Behavior
As consultant, be involved in all the work
that your team is doing to have an
overview of the whole picture. In that way,
you are able to incorporate all your
knowledge in making and presenting the clients what they did, what it means and
reports to your client
It is a must and it must be innate in the
consultant that one should always be
prepared and ready for all questions that
may be thrown at you. Have that
personality in you to show during your
reporting.
Attitude
Success in consulting will not be
guaranteed by the ability to present
results effectively, but quality
presentations can enhance the
consultant's professional reputation.
Consultants who can get across to their
how it can be used, will have an increase
in one's goal to do more and to be best in
the future.
Consultants should always know that
although presenting results can be hard,
one should see that as a way to learn and
use that to correct and enhance their
shortcomings. It doesn’t matter how long
a person prepares for the presentation.
What matters more is how you present it/
your way in presenting it.
"The client is always right". Remember
that. Make them hear things that they
want to hear. Report everything as clear
and understandable as possible.
 Skills Knowledge

Every consulting engagement must

include, in some form, a presentation of
Before anything else, a consultant should
results to the client. Presenting the
first evaluate himself/herself. He/she
results is a universal element of
should know and be aware of one's
consulting work and the success of a
strengths and weaknesses. With that, the
consultant will depend on his/her abilities
consultant can then be able to modify and
throughout the project. In preparing for
enhance ones skills in presenting. Key
the presentation, a consultant must
notes in presenting are: consultants
address the following: deciding what to
should know how to be brief in presenting
say and choosing the method of
reports, review highlights and anticipate
presentation and how to say it. The
questions. It is advantageous for a
consultant should consider keeping a list
presentor to know what clients will or
of ideas and observations as the project
possibly ask before they even ask it, so
progresses, add handwritten summary or
that he/she can prepare responses.
highlight points and try to psyche out the
client.

The most important skill a consultant

should have in this topic is good
interpersonal and communication skills.
This skill forms a big part of the
Written reports are an evidence that
achievement and success of the project.
something tangible was done in the
In presenting the engagement reports,
client's behalf. The types of written
one should should know how to analyze
presentations are: formal reports,
and summarize the data in a way that the
informal letters and memoranda,
client will surely and clearly understand.
discussion outlines, graphic summaries,
And for that, preparing and organizing
charts and diagrams, and prospectus and
skills are a must too. Any kind of
manuals. Deciding on the type of written
presentation is really a combination of a
presentation to make is relatively easy
speech and a training session. A
compared to the actual writing.
consultant should also enhance
Consultants feaer formal writing. In order
readability of the reports, meaning he/she
to overcome this fear, advisers should
should try to make his/her writing as
prepare and organize the material.
readable as possible. Remembering
these points will help produce concise,
effective reports that both inform and
convince readers.
 In-person presentation takes place in
Consultants should always consider almost all consulting engagements unless
promptness. One should know how to a report is written and mailed to the client.
value everyone's time. Always arrive early An oral presentation can be more difficult
and check out the room and equipments. to carry out than a written one. This type
Also, it is a must to look your best and be of presentation will require the consultant
confident. to define the objectives and prepare an
outline.

Mistakes to be avoided in presenting

results are the following: answering the
right questions but failing to provide
enough background, failing to address
the client's primary concerns, issues or
pet peeves, ignoring the significance of
tming, failing to obtain concurrence on
conclusions and recommendations,
producing a presentation that seems
cheap, allowing inadequate time to
prepare presentation, making the client
feel silly and naive, showing sloppiness
and trying to sell future services via the
presentations.
 Behavior Attitude

A consultant always perceive to be ready

Being the consultant would entail a lot of
to experience people, things and events
responsibilities. You will be tested with
as they really are with their unique
real-time problems that might test your
individual characteristics. To view them in
abilities and power to cope up with
perspective and to take the action
everything. In this step, evaluation would
needed in a calm and objective manner
show all that has happened. If everything
without being diverted from a sound,
fell into place from the quality of service
logical and ethical course by outside
to time reporting.
pressure.

Consultants should evaluate oneself also

Consultants should always think about
if they had done well. If not, then that is
how they can improve themselves more.
not a problem. There's always a room for
Don't beat yourself up for the glitches that
mistakes, but take note that all those
happened. Always look forward to the
mistakes would be accounted for and
future to make up for all the mistakes.
fixed the next time around.
 Skills Knowledge

Project evaluation and control provide the

means of successfully administering the
Consultants whould be aware of one's
work plan. The specific objectives of
special interests, achievement,
project evaluation and controls are: to
knowledge and personal satisfaction.
provide assurance that the project is on
Skilss are developed or acquired such as
schedule and within budget, to
instructing, administering, researching
communicate the exact project status of
and problem solving. The successful
all concerned personnel and to ensure
consultant must be self-reliant and not
that a quality product will be
conform to the opinions of others and be
implemented. The project controls
able to form judgment in the areas of
generally include administrative controls,
his/her competence and experience.
time reporting procedures and
independent quality assurance reviews.

Time reporting and analysis procedures

are necessary to keep the project within
its time schedule and peso budget.
To add to that, in order to manage Another means of control over projects
effectively a consulting firm, one should are the quality assurance programs.
have strong analytical skills, ability to Among the more important objectives of
assemble, sort, balance and evaluate the quality assurance are to ensure that: the
basic factors of problem situations of system satisfies all user requirements
different degrees of complexity. and is operable on a day-to-day basis
without assistance, the system is being
developed within the time frame and cost
estimates originally agreed upon.

Independent reviews, quality assurance

Skill in interpersonal relationships should
be enhanced as well including an ability among the important details to remember
to gain the trust and respect of client
personnel, applt principles and
techniques of change and transfer
knowledge to client personnel and an
orientation toward the people aspect of
problems.
checklists, maintaining controls over
competence and service quality are
in managing the quality of consulting
engagement. To ensure the maintenance
of sound controls over competence and
quality of services of the firm, the
following steps may be taken: service
review, appointment of a practice director,
engagement analysis and staff
evaluation.
 An important part of any consulting
practice is establishing quality control
Technical knowledge is also as important standards to ensure that work is properly
as all other skills that a consultant should performed. As the consulting staff grows
have, which means all-encompassing and there are projects involving multiple
knowledge of business and also staff, the problem of quality control
recognizing lack of skill where it exists becomes much greater. Younger, less
and seeking or employing people with experienced consultants may not be
that skill. aware of the need to be thorough; the
potential for imissions and errors may
increase.

Every successful business enterprise

understands its reason for existence in
If one wishes to be a consultant, he/she
the business world. A marketing plan
must first evaluate his/her own talents
should be developed, implemented and
and expertise. He/she needs to review
maintained to structure the building effort.
his/her communication skills, both oral
Perpetuating that esistence requires
and written; sales ability; ability to focus
some for of positioning through unique
on a project and carry it to conclusion;
capabilities, unique experiences or ability
and ability to maintain objectivity. Also, a
to deal with specific problems. It is
consultant must be able to evaluate ones
important to identify these competitive
business and professional judgment.
advantages and use them to establish
and maintain market share.