ARRIVAL GUIDE

for international students

PLAN YOUR

MOVE

RMIT City campus

WELCOME
Congratulations on securing a place at RMIT University. RMIT University is one of Australia’s original and leading educational institutions, producing some of Australia’s most employable graduates. As an innovative, global university of technology and design, with its heart in the city of Melbourne, RMIT has developed an international reputation for excellence in work-relevant education, high quality research, and engagement with the needs of industry and community. For more than 50 years, RMIT University has been welcoming large numbers of students from over 128 countries, providing education and training to approximately 75 000 students in Australia and overseas. Today, international students—both onshore and offshore—make up close to 30 per cent of RMIT University’s student body, one of the highest proportions in Australia and worldwide. A vibrant alumni community now stretches across more than 100 countries. With our worldwide reputation for excellence in tertiary education and research, we are sure you will not only excel academically at RMIT University, but will also enjoy living within Melbourne and the broader RMIT community. RMIT offers the complete university package, catering to both academic and social needs. Fashion festivals, photography exhibitions, student TV, student recreation clubs and societies are just some of the extracurricular activities available to you. If leaving home is a big step, then changing countries could be considered a giant leap. We hope that the information contained in this publication will help you make your transition to student life at RMIT University and Melbourne as easy as possible. RMIT University is committed to celebrating diversity and providing a safe, supportive and sustainable environment that empowers our students. Thank you for choosing to study at RMIT University. We trust your journey will be a rewarding one.

Stephen Connelly Deputy Vice-Chancellor and Vice President International and Development RMIT University

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CONTENTS
WELCOME PREPARING FOR MELBOURNE Preparing to travel Medical check-up Booking the flight Bringing the family What to pack The essentials Hand luggage Tips for packing Customs regulations FINANCES Preparing finances Currency exchange Fees and charges Refund policy Automatic Teller Machines (ATMs) Opening a bank account Australian banks in Melbourne Foreign currency Tax file numbers Goods and services tax (GST) Cost of living Money smart—Your budget Budget calculator INTERNATIONAL STUDENT VISA REQUIREMENTS Australian Student visa Overseas Student Health Cover (OSHC) Education Services for Overseas Students (ESOS) Student visa assessment levels Student visa subclasses Student visa conditions Visa renewals Students under 18 years of age Change of provider Employment How to find a job Your address details Working after your studies HEALTH Overseas Student Health Cover (OSHC) Medical/doctor fees Prescriptions Health services Looking after yourself 1 5 5 5 5 5 6 6 6 6 6 7 7 7 7 7 7 7 8 8 8 8 8 9 9 10 10 10 10 11 11 11 13 13 13 13 13 13 13 14 14 14 15 15 15 ARRIVING IN MELBOURNE RMIT Arrival Service Settling in Temporary accommodation ACCOMMODATION Housing Advisory Service Types of accommodation RMIT Village Other ways to find permanent accommodation SETTLING IN Moving in Buying household goods Postal services Phonecards Mobile phones Smoking PREPARING FOR STUDY AT RMIT Enrolment and orientation Enrolment checklist Course load/enrolment limits Confirmation of Enrolment Variations to your enrolment Late enrolment Cancellation of enrolment Getting started RMIT academic environment Academic year Timetabling Assessment Learning support Special consideration RMIT grading system Higher Education grading SAFETY Keeping safe: campus safety Theft prevention Personal safety Bicycles Cars Who to contact on campus Property identification Safety in Melbourne Water safety 16 16 16 16 17 17 17 18 18 19 19 19 19 19 19 19 20 20 20 22 22 22 23 23 23 24 24 24 25 25 25 26 26 27 27 27 27 28 28 28 28 28 29

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FEES Payment of fees Fees and charges Refunds Materials fees Need financial assistance? SUPPORT SERVICES AT HAND RMIT International Services The Hub International Student Information and Support (ISIS) Student legal services Study and Learning Centre (SLC) Counselling services Disability Liaison Unit Housing Advisory Sevice myRMIT RMIT student ID card and diary Computer labs Libraries CAVAL Reciprocal Borrowing Program Photocopying and printing On-campus computers and internet Off-campus Remote Dial-in Services (RDS) Wireless network RMIT STUDENT INTEGRATION ACTIVITIES BOUNCE@RMIT RMIT Student Leadership Program RMIT Ambassadors Maths Rovers The 3Cs (Cross-Cultural Communication) Program OTHER RMIT FACILITIES Child-care Fitness Centres SYN RMITV Chaplaincy Prayer rooms RMIT clubs and associations TRANSPORT Travelling to RMIT campuses and around Melbourne Public transport myki ticketing Taxis Late night transport options—NightRider

30 30 30 30 30 30 31 31 31 31 32 32 33 33 33 33 34 34 34 35 35 35 36 36 37 37 37 37 37 37 38 38 38 38 38 38 38 38 40 40 40 40 40 40

The free city circle tram tramTracker SkyBus to and from Melbourne airport Melbourne City tourist shuttle bus Australian road laws ABOUT AUSTRALIA Indigenous Australians European settlement Australia today Australian politics and government Quick facts Time Zones ABOUT VICTORIA AND MELBOURNE About Melbourne Melbourne food Popular Melbourne destinations Melbourne and Victoria tourist information and attractions AUSTRALIAN CULTURE Culture and behaviour Addressing people Queuing Punctuality Invitations Discrimination Conversation Behaviour in the classroom Dress code Social gatherings Saying ‘no’ Censorship Bribery Customs Australian law Tipping Smoking Rubbish Jay walking FURTHER STUDIES AT RMIT HELPFUL CONTACTS MAPS RMIT Campus maps Melbourne train and tram networks ARRIVAL SERVICES FORM

41 41 41 41 41 43 43 43 43 44 44 44 45 45 46 46 46 47 47 47 47 47 47 47 47 48 48 48 48 48 48 48 48 48 48 48 48 49 50 62-67 68-69 71

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Southbank, Melbourne

PREPARING FOR MELBOURNE
Preparing to travel Once an offer has been accepted, it is time to prepare for departure. To facilitate a smooth transition from home to RMIT University, you should prepare for the following: 1. obtain your passport and visa 2. book flights, travel insurance and collect ticket 3. arrange for airport pickup and accommodation through RMIT University, International Services 4. check customs regulations 5. have medical, dental and optical check-ups 6. pack a folder with important documents: » passport with student visa (the passport must not expire until six months after the program) » program offer letter » program acceptance letter » tuition fee and Overseas Student Health Cover receipts » travel insurance documents » electronic Confirmation of Enrolment (eCoE) » international driver’s licence » birth certificate or country identification card » accommodation reference » emergency contact details, e.g. relatives, friends, government embassy in Australia and RMIT University International Services’ details » medical record (including blood type and medication details, if required) 7. organise enough money to cover expenses for the first week after arrival, and have access to AU$1 500–AU$3 500 via credit card, in bank draft/ travellers’ cheques (in your own name) to establish yourself. Medical check-up It is important that you have a medical check-up, including dental and optical, prior to leaving your home country. Suggested vaccinations will need to be arranged prior to travel. Australians are routinely vaccinated against diphtheria, tetanus, poliomyelitis, rubella, measles and mumps. Any medical problems should be addressed prior to your arrival in Australia.

Booking the flight You are advised to book your flight to Melbourne immediately upon receiving your student visa, as flights at the start of each semester can fill quickly. RMIT education agents may be able to assist some students. You should plan to arrive in Melbourne early, allowing enough time to find accommodation, organise finances and settle into your new environment prior to attending enrolment (details regarding enrolment can be found in the offer letter). Late enrolment often means you have no choice of class times and you may miss out on vital program orientation activities in your School. If you cannot arrive by the commencement date indicated in your offer letter, you must contact RMIT International Services and seek permission to arrive late. Bringing the family Students who wish to bring their spouse or children to Australia will need to prove that they can support them financially. Full-time education is compulsory for all children in Victoria from the age of five to 15 years, with fees payable each year. For further information, please contact an Australian diplomatic post, or the Department of Immigration and Citizenship (DIAC). w ww.immi.gov.au

Mates at RMIT
Get to know a current RMIT student before you leave home; someone who can answer your questions via email and someone you can meet to learn more about RMIT and Melbourne. This is the best way to start connecting, engaging and interacting with your fellow students and learn to make the most of your university experience. mates@rmit.edu.au

  ‘Overseas Student Health Cover’ on page 14 See

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PREPARING FOR MELBOURNE What to pack The essentials Melbourne’s four distinct seasons require a flexible wardrobe. You will need clothes suitable for hot, warm and cool daytime temperatures ranging from 13 to 35 degrees Celsius. There is no uniform dress code at RMIT University; most students dress informally in clothes such as jeans, T-shirts, pullovers/jumpers, sweaters, casual shirts and sports shoes. Most accommodation will not include household goods (except for homestays); however, second-hand household goods are available relatively cheaply. (If adaptor plugs are required, the voltage used in Australia is 220–240 volts AC. The sockets for plugs are three-pinned. Adaptors can be bought in Australia for approximately AU$15 – AU$40.) Only pack what can be carried, as excess baggage is expensive to bring into Australia. Remember that extra goods can be sent once accommodation has been found. It is recommended students pack the following: » » » » clothing for different seasons photocopy of the front pages of passport and visa a spare pair of glasses/contact lenses (if applicable) stationery (optional). Customs regulations Australia’s quarantine laws are very strict and many foodstuffs, plants, animal products and some medicines may not be brought into Australia. The import of drugs, guns, weapons and pets is prohibited, with severe penalties for bringing prohibited substances into Australia. www.customs.gov.au

Tips for packing
» Do not bring prohibited items such as animal or plant products (e.g. dried meats or seafood, seeds, herbs and spices) as these are against Australian customs regulations. » Luggage check-in weight for economy class is usually 20 kg. Check the baggage allowance with your airline prior to travel. » Luggage should be locked and tagged with name, address and contact telephone numbers. » Never agree to bring a bag or other items to Australia for someone else as it may contain something illegal and you will be held accountable for it.

Hand luggage When travelling, it is best to carry the following items in hand luggage: » passport, student visa, aeroplane ticket, money, important documents and valuables (such as jewellery, camera, lap top, iPod and mobile phone) » copy of your RMIT offer letter and acceptance letter » items to declare at customs » photocopy of the front pages of passport and visa » a jacket (allowing for seasonal changes applicable to international travel) » emergency clothing.

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FINANCES
Preparing finances Most students need between AU$21 000 and AU$28 000 (excluding tuition fees) each year to cover their living expenses. It is advisable that you have money in cash for the initial expenses upon arrival. Do not carry large amounts of cash; you should check with your local bank about the best way to access your money when you arrive in Australia. Some Australian banks will allow you to open an account from overseas. Currency exchange All banks will change money during banking hours. Currency exchange is also available at American Express and Travelex offices throughout the city. Fees and charges Students may be required to pay additional fees for materials and services such as art supplies, field trips, after hours access cards and library fines. www.rmit.edu.au/programs/fees/other Refund policy If students change their mind about studying at RMIT University after they have paid their tuition fees, they may be eligible for a refund. Full details of the refund policy can be found at the web site below. www.rmit.edu.au/policies/refunds Automatic Teller Machines (ATMs) ATMs are available throughout Australia and are open 24 hours. Visa and MasterCard are the most widely accepted credit cards. When taking out money—always protect your PIN (personal access number). Make sure no one can see your PIN number while you are at an ATM, and that you remove your money quickly.

Warning
Unfortunately, there have been some issues with ATM scanners in Australia. If you see anything odd—such as a mobile phone left on top of an ATM, or notice that something ‘just isn’t right’ with the ATM, contact the bank immediately. It is also advisable to cover your hand when entering a PIN number and not withdraw large amounts of cash. Your bank will contact you should there be any concern that your account may have been illegally accessed. While muggings are rare in Melbourne; you still need to be wise about putting yourself at risk of theft.

Opening a bank account The most effective way to receive money from overseas is via a bank account; therefore, students must open a bank account as soon as possible once they arrive in Melbourne. To open a bank account the following identification will be required: » » » » » passport birth certificate credit cards (if applicable) student identification card tax file number (if applicable).

Other supporting identification that can be used includes: » » » » RMIT offer letter international driver’s licence overseas bank statement tenancy agreement.

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FINANCES Australian banks in Melbourne All of Australia’s major banks have branches operating across Melbourne (including Bundoora and Brunswick). Banks available include: » » » » ANZ Commonwealth Bank National Australia Bank Westpac. Cost of living Living costs vary according to the type of accommodation, the number of people living in the accommodation, and the location. Listed below are estimates of living costs for one year of study (excluding tuition fees). Expenses Per week AU$ — 170 — 46 36 — 67 87 Per year AU$ 1 958* 8 840 389 2 392 1 872 869 3 484 4 524

Foreign currency Money from overseas can be transferred into Australia via the following methods: » draft or mail transfer (please allow approximately 10 days). » telegraphic transfer (please allow approximately 3−4 days). » direct debit to your bank account. It is important to note that some countries have restrictions on currency export. The Commonwealth Bank offers a service to international students interested in opening a bank account before arriving in Australia. www.commbank.com.au/personal/ youth-students/overseas-students/default.aspx www.commbank.com.au/movingtoaustralia Tax file numbers International students living in Australia for more than six months, or who will earn money or interest from bank accounts, must obtain a tax file number. Tax file numbers can be obtained from the Australian Taxation Office (ATO). Please log on to the ATO web site for instructions on how to apply for a tax file number. When opening a bank account, the bank will request a tax file number. It is not compulsory to have a tax file number, however, if it is not provided, any income earned will be taxed at the maximum rate. www.ato.gov.au Goods and services tax (GST) Australia utilises a goods and services tax (GST) of 10%. Fresh food (not served in a cafe or restaurant) is exempt from this tax. This tax should be clearly detailed on all invoices.

Accommodation establishment costs (rental bond^, furniture etc.) Rent for accommodation (share) Overseas Student Health Cover (OSHC) Telephone, gas, electricity, water Travel (up to 10 km from city) Books and stationery Food Personal expenses Total annual costs (approximate) setting up accommodation. Bond is equivalent to one month’s rent. All prices are estimates for 2010/2011.
^

AU$24 328

* These costs are generally paid once only when first

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FINANCES Money smart—Your budget Budget calculator Balancing course-related expenses such as textbooks and study materials with living expenses (rent and bills) can be stressful, particularly if you don't have a plan to monitor your income and expenditure. Here is a simple budget calculator to assist you in planning your expenses and income upon arrival in Melbourne. Income Type of income Salary from part time work (after tax) Scholarships/grants Money from parents Total Income Expenses Household expenses Rent/board Home and contents insurance Subtotal Establishment costs Bond Furniture and appliances Subtotal Utilities Electricity Gas Water Telephone Mobile phone Internet Pay TV Subtotal Food Groceries Meat Bread Lunches and snacks on campus Eating out/take away Subtotal Transport Public transport Petrol Car parking Registration Repairs Tolls Roadside assist (e.g. RACV) Subtotal Expenses (continued) Education expenses Fees Textbooks and stationery Instruments and equipment Specialist clothing (e.g. lab coat) Photocopying and printing Course related travel and fieldwork Other expenses Subtotal Medical Health insurance Doctor Dentist Chemist Optometrist Other Subtotal Debt repayment Car loan Credit card repayments Other loans Subtotal Other expenses Clothing Haircuts Entertainment (concerts, movies, DVD's, CD's etc.) Subscriptions (magazines, journals, newspapers) Laundry and dry cleaning Sport, club and gym memberships Student Union fees Holidays Donations Childcare/babysitting Other Subtotal

$ $ $ $

$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

Total Income Less total expenses Net surplus or deficit

$ $ $

Download a printer friendly version of the calculator on www.rmit.edu.au/programs/international/livingcosts

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INTERNATIONAL STUDENT VISA REQUIREMENTS
Australian Student visa A visa is permission or authority granted by the Australian government for foreign nationals to travel to Australia. All travellers, except New Zealand citizens, must obtain a visa before travelling to Australia. In Australia, all matters relating to visas, work rights, etc. are regulated by the Department of Immigration and Citizenship (DIAC). www.dfat.gov.au The Australian Government manages the overseas student program. This allows a student to apply for a student visa to undertake a program or part of a program in Australia. A student visa is issued for fulltime study purposes only. This visa requires students to study on campus and has strict regulations about modes of study. Student visas are also granted on the understanding that students will have financial ability to meet tuition and living costs while in Australia. The process of obtaining a visa is different for each country. Contact your nearest Australian Diplomatic Post (Embassy, High Commission, Consulate or Consulate-General) or Australian Education Centre for further information. www.dfat.gov.au Overseas Student Health Cover (OSHC) The Australian Government requires all international students studying on a student visa to be covered for medical and health care with an approved OSHC provider during their stay in Australia. From 1 July 2010, the Department of Immigration and Citizenship introduced a mandatory Visa Length Cover (VLC) for all student visa applicants.* Students who are accompanied by their families must also ensure they are covered with valid OSHC. This is a condition of your student visa. Norwegian students with Norwegian National Insurance Scheme cover and Swedish students with international cover arranged through the Swedish National Board of Student Aid (CSN) are covered for medical expenses in Australia and do not need OSHC. www.rmit.edu.au/programs/apply/health * This requires students to be covered for the entire duration of their course.

Education Services for Overseas Students (ESOS) Australia has a reputation as a safe, progressive and dynamic place to study, and it maintains this reputation by providing quality education and consumer protection specifically developed for overseas students. The Education Services for Overseas Students (ESOS) Act 2000 and associated legislation is the legal framework governing the responsibility of education institutions towards overseas students. The ESOS legislative framework comprises: » Education Services for Overseas Students (ESOS) Act 2000 » Education Services for Overseas Students (ESOS) Regulations 2001 » The National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students (National Code) » Education Services for Overseas Students (Registration Charges) Act 1997 » ESOS Assurance Fund Act. Australia has a federal system of government – one federal government and eight state and territory governments. The ESOS framework is administered by both levels of government. The result is a nationally consistent, high quality education and training system. The ESOS laws benefit two particular groups: 1. It protects overseas students coming to Australia on student visas. It does not cover overseas students on other kinds of visas, nor does it cover students studying at Australian institutions based in other countries. 2. It sets out clear roles and responsibilities for education institutions wanting to teach overseas students.

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INTERNATIONAL STUDENT VISA REQUIREMENTS What is CRICOS? The Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) is a database of more than 1 200 Australian education institutions. Any education institution that recruits, enrols or teaches overseas students, must be registered on CRICOS. Education institutions must also register each course they offer to overseas students. Each institution and course registered on CRICOS has an identifying CRICOS number. The institution number must be shown on all promotional material offered to overseas students. If there is no number, then the institution may not be registered to teach overseas students. To get registered, an education institution must firstly satisfy state and territory government laws. However, the Australian Government retains the final power to register a provider on CRICOS and must be satisfied that it complies with the ESOS legislation. What is PRISMS? The Provider Registration and International Students Management System (PRISMS) is a secure computer system that is the information source for CRICOS. Education institutions and their courses are listed on PRISMS, as is each student studying in Australia on a student visa, because this system interfaces with the Department of Immigration and Citizenship (DIAC) data. Through PRISMS, education institutions notify DIAC of each student’s enrolment in a course. This should occur before the student applies for a student visa to study in Australia. The enrolment information generates an electronic Confirmation of Enrolment (eCoE) as evidence of enrolment in a registered, full-time course. This eCoE is a key requirement for DIAC to issue a student visa. Education providers also use PRISMS to notify DIAC of students who may have breached the terms of their student visa; for example, when the student has not been attending classes. PRISMS has reduced visa fraud and ensured education institutions keep track of the students in their care. Ensuring students get what they pay for The ESOS legislation requires all education providers to enter into a written agreement with overseas students when they enrol. The agreement must specify a student’s entitlement to a refund in cases of both provider and student default. If students feel aggrieved Students unhappy about the quality of their course should firstly try to resolve the matter with their education institution. If the issue cannot be resolved they can contact the Department of Education, Employment and Workplace Relations (DEEWR) for information and advice to help them understand their rights and obligations. Contact details are: ESOS Fax: (02) 6240 7789 ESOS Helpline: (02) 6240 5069 ESOS Email: esosmailbox@deewr.gov.au How DEEWR manages the system DEEWR manages the legislative framework. It maintains CRICOS and PRISMS, and educates education institutions about their ESOS obligations. It works closely with DIAC and also has the authority to investigate education institutions to make sure they are complying with the ESOS laws. DEEWR can impose sanctions against an education institution if they are not following the law. Sanctions include suspending or cancelling the right of the education institution to teach overseas students. Breaching the laws may also be a criminal offence attracting fines or imprisonment. The ESOS Framework—providing quality and protecting your rights A broad outline of the ESOS framework designed for prospective students is now available. For further information: www.aei.gov.au/ESOS . Student visa assessment levels A visa assessment level is determined by the passport held and the education sector being applied for. Student visa subclasses There are seven student visa subclasses. These relate to the type of study that the student is undertaking. www.immi.gov.au Student visa conditions All student visas granted are subject to a number of conditions. While studying in Australia, students are required to comply with these conditions. All students should be familiar with their visa label which outlines the visa conditions.

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INTERNATIONAL STUDENT VISA REQUIREMENTS

Student visa conditions No. 8105 Sub-classes All Mandatory only where student visa granted on or after 26 April 2008. Discretionary where student visa granted before 26 April 2008. All Description You cannot work more than 20 hours per week# when your course is in session (other than work which has been registered as a part of the course). Note: No work limits apply during recognised periods of vacation offered by your education provider. You cannot undertake work until you have commenced your course in Australia. You must remain enrolled in a CRICOS* registered course. You must maintain satisfactory attendance in your program, and make satisfactory academic progress in each study period. 8501 8516 All All You must maintain Overseas Student Health Cover (OSHC) during your stay in Australia. You must remain in the education sector that matches your student visa and you must continue to have sufficient financial capacity to support your study and stay in Australia. Any family members of school age (5–15 years) living with you in Australia on a student dependent visa must attend school in Australia. If you have not turned 18 you must maintain your accommodation support and general welfare arrangements for the duration of your visa or until you turn 18. If your welfare arrangements are approved by RMIT, you cannot travel to Australia until your welfare arrangements commence. The date your welfare arrangements commence is the welfare start date RMIT University International Services has nominated on the Confirmation of Appropriate Accommodation/ Welfare Arrangements (CAAW) letter (except 576). If there are any changes to these arrangements you must inform DIAC. If RMIT approved your arrangements, any changes must first be approved by RMIT University International Services. You must advise RMIT of your home address within seven days of arriving in Australia. If you change your address, you must advise RMIT within seven days. You are not entitled to be granted a further substantive visa (no further stay). There are exceptions: please check with DIAC.

8202

8517 8532

All All (except 576)

8533

All

8534

570; 572; 573; 574; 575 Assessment level 3 and 4 applications only, where the course duration is 10 months or less. 576

8535

You are not entitled to be granted a further substantive visa (no further stay). There are exceptions: please check with DIAC.

#

*

A week begins on a Monday and ends on the following Sunday. CRICOS: Commonwealth Register of Institutions and Courses for Overseas Students, see http://cricos.deewr.gov.au.

This information was correct at the time of printing. To ensure you have the most up-to-date details please refer to the web site: www.immi.gov.au/students/visa-conditions-students.htm.

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INTERNATIONAL STUDENT VISA REQUIREMENTS Visa renewals Students may apply for a further student visa while in Australia, provided the current student visa is not subject to a ‘no further stay’ condition. Students need to apply for a new visa before their current student visa expires. For those students wishing to find out more about extending their stay, refer to www.immi.gov.au . Students under 18 years of age If a student has not turned 18 years of age RMIT University is required to ensure that appropriate care arrangements are in place before issuing an electronic Confirmation of Enrolment (eCoE) for student visa purposes. These arrangements must remain in place until the student turns 18. The three options for welfare arrangements available to prospective RMIT students are: 1. The student lives in Australia with a parent or legal custodian or a relative over 21 years of age who has been nominated by the student’s parent(s) or legal custodian [and approved by the Department of Immigration and Citizenship (DIAC)]. 2. The student enters into care arrangements with a service provider approved by RMIT University, International Services. 3. The student enters into care arrangements with a relative or family friend approved by RMIT University, International Services. www.rmit.edu/programs/applications/guardianship Change of provider Those students with a student visa from a previous education provider must notify DIAC of their change of provider. Employment International students studying in Australia on a student visa are permitted to work up to 20 hours per week during study blocks and full-time during semester breaks. www.rmit.edu.au/programs/international/ workpermit How to find a job RMIT Career Development and Employment can help students find and apply for casual and part-time work, including on-campus, vacation work and cooperative positions. www.rmit.edu.au/careers

Don’t risk it
If you are found to be working more than 20 hours a week while your program is in session, your student visa will be cancelled.

Your address details It is a requirement of your student visa that you advise RMIT of your local Australian address within seven days of arrival. This should be done online. www.rmit.edu.au/students/address Working after your studies You are not permitted to work in Australia after your studies without a work permit. However, this can be arranged through an employer who is willing to sponsor your work visa application.

Tips
» Take note of your visa expiry date. If your visa is about to expire you need to reapply. Don't leave it to the last minute! » Please go to www.rmit.edu.au/ programs/international/visa_renewal for information on how to obtain an electronic Confirmation of Enrolment (eCoE) for visa renewal purposes.

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HEALTH
In order to have a happy and fulfilling experience during your time at RMIT University, it is important that you look after yourself. Overseas Student Health Cover (OSHC) The Australian Government requires all international students studying on a student visa to be covered for medical and health care with an approved OSHC provider during their stay in Australia. From 1 July 2010, the Department of Immigration and Citizenship introduced a mandatory Visa Length Cover (VLC) for all student visa applicants. RMIT University can organise VLC through its recommended OSHC provider, Medibank Private. Students accompanied by their families must ensure family members are covered with valid OSHC. This is a condition of your student visa. Norwegian students with Norwegian National Insurance Scheme cover and Swedish students with international cover arranged through the Swedish National Board of Student Aid (CSN) are covered for medical expenses in Australia and do not need OSHC. Students studying for less than three months on a visitors or tourist visa are not eligible for OSHC and are advised to purchase private overseas health cover either in their home country or after their arrival in Melbourne. OSHC must be paid upon a student accepting an offer. Students will not be eligible for a student visa until they pay OSHC. Australia has an excellent health care system, with doctors and hospitals readily available across Melbourne to assist the unwell or injured. However, to qualify for these services, you will be required to show your OSHC card when visiting a doctor or hospital. Charges may apply for some services. OSHC helps pay for student medical and hospital care while studying in Australia. Additionally it will contribute towards the cost of most prescription pharmaceuticals and emergency ambulance transport return. Please keep in mind OSHC may not cover: » » » » dental treatment physiotherapy optical (glasses and contact lenses) treatment required when travelling to and from Australia » treatment for pre-existing illnesses or disabilities until you have been in Australia for 18 months » specialists (if not referred by a doctor) » pregnancy-related services if the length of stay is three months or less » treatment for any of your children over 18 years of age » treatment not considered medically necessary, e.g. cosmetic surgery » pharmaceuticals under the value of AU$20 per item. After arriving in Australia, you can elect to be covered for the above extra expenses by paying for ‘extras’ insurance. www.rmit.edu.au/programs/apply/health www.medibank.com.au Medical/doctor fees The Australian Government has recommended fees for doctors’ services. Some doctors charge more than the recommended fee. Medibank Private Health Cover pays 85 per cent of the government recommended fee, not the fee the doctor may actually charge. The majority of doctors will request that you pay for your fees upfront, and will provide you with a receipt so you can ‘claim’ part or all of the fee back from Medibank Private. If you need to see a doctor, you need to pay the doctor’s fee first and claim it back at any of the Medibank offices with: » the medical service receipt » your student ID number » Medibank membership number. Always present your RMIT student card and Medibank card. For a list of local medical practices close to RMIT campuses, see page 56.

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HEALTH Prescriptions If you require medicine, the chemist/pharmacist may request a prescription from a doctor. You will need a doctor’s appointment to get an Australian prescription. The cost of prescription medicines vary. For a list of chemists/pharmacists close to RMIT campuses, see page 57. Health services There are a number of health services near RMIT campuses. Check detailed information at the link below. www.rmit.edu.au/students/health/clinics Looking after yourself Meals Don’t skip meals because you are too busy studying or want to save money. Your health is important. If you don’t eat, your body will run down and you will become more susceptible to illness. Exercise regularly As well as keeping you fit, exercise will help to relieve stress and you will sleep better. Your mind will be clearer when you study, and you will have more energy. Alcohol Be assertive—don’t be pressured into drinking more than you want or intend. Skin cancer Australians have the highest rate of skin cancer in the world. Eighty per cent of skin damage occurs before the age of 20. Be aware that you need to regularly apply sunscreen to protect your skin from damage. Tanned and dark skin colour does not protect you from skin cancer. Protect yourself by: » avoiding being in the sun or reflected sunlight between 11 am and 3 pm for extended periods of time » wearing a hat/carrying an umbrella » wearing a shirt with a collar and sleeves » applying a broad spectrum SPF +15 sunscreen on exposed skin. Culture shock Studying in another country can be exciting and challenging; however, some new students may experience culture shock. It may take a while for you to adjust to life in Australia. Most people who live abroad for an extended period can experience difficulties in adjusting to the new culture. Much of what you do in your daily life is automatic and requires little thought. Abroad, the reverse is true and simple tasks become difficult because you don’t know how to behave, your actions and words don’t always get the expected responses, and you don’t understand the subtle messages you are getting. You are confronted continuously with new ways of thinking, new values and different ways of doing simple things. This disorientation is known as culture shock. Fortunately, culture shock is predictable and manageable. If you are prepared for it, you will be able to do a great deal to reduce its effects. There are also many support networks available to assist you with culture shock, including international student advisors, counsellors, and student clubs at RMIT. Culture shock is not quite as sudden as most people expect. The main thing to remember is that this is a very normal process. » » » » Phase Phase Phase Phase 1: 2: 3: 4: The tourist phase Realising that the new culture is a reality Gradual adjustment Adjustment and adaptation

15

ARRIVING IN MELBOURNE
RMIT Arrival Service RMIT University, International Services can arrange for you to be met at Melbourne International Airport and transferred to pre-arranged Melbourne accommodation. To request this service, you must complete the Arrival Services Form. All RMIT University students, including students who enrol at RMIT English Worldwide, can use this service free of charge (subject to completion of the Arrival Services Form). www.rmit.edu.au/programs/international/ arrivalservices Allied Chauffeured Cars Australia operates this service for RMIT University, International Services. Once you have been cleared by customs, you should look for a representative holding an RMIT sign. If the sign cannot be found, you must make your way to the International Arrivals Information Desk and ask the staff to locate Allied Chauffeured Cars Australia. If you are delayed in customs or your flight has been delayed, you should contact Allied Chauffeured Cars Australia.

Settling in On arrival in Melbourne, Student Services can assist you with navigating your way around the city, finding accommodation and establishing bank accounts and tax file numbers (please refer to pages 7 and 8). Prior to semester commencement there are free drop in services, presentations and Mates mentors to guide you.

  ‘Helpful Contacts' on page 50 See
Temporary accommodation New students often prefer to stay in temporary accommodation when they first arrive in Melbourne. This allows time to become familiar with the city and to find suitable permanent accommodation. RMIT can organise temporary accommodation, students need to complete the Arrival Services Form. There is no cost for this service; however, students will be required to pay for their accommodation upon arrival. If RMIT University, International Services has arranged temporary accommodation for you, when you arrive you will be required to check in and pay for the number of nights you wish to stay before obtaining a key for your room. The weekly room rate is cheaper than paying for each day separately. Note: Students under the age of 18 must organise their permanent accommodation prior to applying for their visa. The accommodation must be approved by RMIT. www.rmit.edu.au/programs/international/ temporaryaccommodation

  ‘Helpful Contacts' on page 50 See
You can make your own way to Melbourne’s city centre via the Skybus service (approximately AU$16.00 one way/AU$26.00 return/two trips), or a metered taxi (costing approximately AU$50−AU$55 to the city centre). Melbourne’s International Airport is located 25 kilometres, or 30 minutes drive, from the centre of Melbourne. www.skybus.com.au

Note
During the flight to Australia passengers need to complete an immigration card. Upon disembarking from the aircraft, students must ensure they hold the completed immigration card, passport, airline ticket and luggage tags.

Study Melbourne
To find out more about what it is like to study in Melbourne as an international student, visit the following web site: www.studymelbourne.com.au.

16

ACCOMMODATION
Housing Advisory Service The RMIT Housing Advisory Service provides information, advice and assistance on the accommodation options available to students and other housing related matters. While the service is unable to prearrange accommodation, it provides information so you can choose accommodation that best suits your individual requirements. Posted listings for accommodation are also included on the web site. www.rmit.edu.au/housing While RMIT does not have on-campus accommodation, there are two on-campus style accommodation providers within walking distance of the RMIT City campus. www.rmitvillage.com.au www.rooms.net.au Types of accommodation Deciding where to live is one of the most important decisions you will make. A number of options can be considered. Share and rental accommodation In share houses, each person usually has their own bedroom and shares the kitchen, bathroom and living areas. Rental costs range from AU$140–AU$240 per person per week, depending on location and facilities. Other expenses include food, gas, electricity, transport, telephone and Internet connection. Real estate agents offer a variety of rental accommodations including houses, flats and apartments. The average weekly rent ranges from AU$250–AU$350 for a one bedroom flat/apartment, and AU$300–AU$450 for two bedrooms. Other expenses include food, gas, electricity, transport, telephone and Internet connection. It is recommended that you arrange share or rental accommodation after you arrive in Melbourne, as this is a major decision and a legally-binding contract must be signed. Occupants of share or rental accommodation may also need to buy furniture and other household goods (most rental properties are offered unfurnished), in addition to providing a rental bond, which is a security deposit held by the real estate agent until the tenancy is completed. It will usually be refunded fully if you have no rental arrears or have not caused any damage to the premises. www.rmit.edu.au/housing Private student hostel accommodation There are many private hostels close to RMIT, offering a furnished bedroom, shared bathroom, living and leisure areas. Some hostels provide meals, while others provide kitchen facilities. Computer facilities may also be available. Weekly prices range from AU$240– AU$480 (extra costs may include payment of a bond). Accommodation is usually offered on a three, six (one semester) or 12-month basis. Students are advised to arrange hostel accommodation once they arrive in Australia. www.rmit.edu.au/housing Homestay/full board Homestay is a great choice for students wanting to experience living in an Australian home, while at the same time improving their English language skills. Students generally have their own furnished bedroom and share living spaces with their homestay family. Weekly rates are approximately AU$230. Meals are included; however, telephone calls and travel expenses are not. All homestay hosts live within 30 to 40 minutes of Melbourne’s Central Business District (CBD) where RMIT University’s City campus is located. The host family will advise on the best way to university via public transport. Students can arrange homestay accommodation prior to arrival in Australia by selecting the Homestay option on the Arrival Services Form. The booking cost is AU$220. Student apartment complexes Student apartment complexes are fully furnished and allow students to live independently in a secure and supportive residential environment. As these complexes are very popular there is a high demand when vacancies are advertised. Utility costs are not usually included in the rental price. Rent can vary from AU$300–AU$400 per week. www.rmit.edu.au/housing www.rmitvillage.com.au

17

ACCOMMODATION RMIT Village RMIT students have first priority for accommodation at RMIT Village. Ideally located for students studying on the city and Brunswick campuses, RMIT Village offers a balance between living close to campus in a student community and independent living. Academic support, pastoral care and a wide range of activities and events are part of life at the Village, with residents enjoying high quality apartment-style accommodation. RMIT Village works in close partnership with RMIT University to provide a secure and supportive environment. www.rmitvillage.com.au Other ways to find permanent accommodation Inner city suburbs which are popular with students on the City Campus include Parkville, Carlton, Fitzroy, North Melbourne, Collingwood, Brunswick, Northcote, Flemington and Kensington. Newspapers Accommodation details are included in daily newspapers, particularly The Age newspaper on Wednesday and Saturday. Noticeboards Look around your RMIT University campus in student locations: e.g. Union building, student cafeterias, students lounges, etc. Also check the classifieds on myRMIT where share accommodation and furniture is advertised. Online For a current listing of private rental accommodation: www.rmit.edu.au/housing

RMIT Village

Alert!
Unfortunately, there are quite a few rental scams taking place worldwide. People advertising accommoadation may ask you to send or transfer money for rent or bond before you’ve met them or even seen the property. They may sound reputable and seem friendly when you correspond with them but this is often the way they gain your trust. Never agree to offers and deals straight away—tell the person that you want to get some independent advice first. If the offer sounds too good to be true, it usually is! Visit www.scamwatch.gov.au .

Note
When renting a house, apartment or unit it is important to understand the rules and regulations that govern the real estate industry. As a tenant, you must be aware of lease agreements, rental bonds, inspections, residential contracts, body corporates, repairs and maintenance. www.consumer.vic.gov.au

18

SETTLING IN
Moving in Telephone—To connect an existing telephone line costs approximately AU$60. A new line and telephone costs between AU$290 – AU$350, depending on the connection required. Expect to receive bills every month; these can be paid electronically, by telephone banking, or at the post office. To connect a telephone simply contact a telecommunications supplier, such as Telstra and Optus. If internet or mobile phone caps are exceeded the excess charges can be very expensive.

  ‘Helpful Contacts’ on page 50 See
Utilities and water—To connect water, electricity and gas, tenants should ask the accommodation provider (real estate agent or apartment management) for the relevant company details. All bills can be paid electronically, by telephone banking or at the post office. There are several providers for each service, so compare prices before you sign. Buying household goods Depending on budgets, furniture and household goods may be rented, or bought new or secondhand. There are a wide variety of furniture and household goods stores across Melbourne, many of which offer home delivery. Try myRMIT classifieds: www.rmit.edu.au/myrmit Postal services Australia Post operates Australia’s postal service. Hours of operation are 9 am − 5 pm weekdays and 9 am −12 pm on Saturdays. Phonecards Most public telephones accept coins or pre-paid phonecards. Phonecards can be purchased in post offices, newsagents and many other outlets to the value of AU$5, AU$10 and AU$20. Phonecards can be used for local, interstate and overseas calls. The cost of a local call from a public phone is 50 cents and 15 – 30 cents from a home phone. There is no time limit on a local call; however, calling a mobile phone is more expensive. Long distance calls outside of the metropolitan area (including interstate and international calls) are charged at various rates per minute. For international calls dial 0011, then the country code, the area code and then the telephone number.   ‘Helpful Contacts’ on page 50 See

Mobile phones There are several major mobile service providers that offer pre-paid or contract services. Note: Not all overseas mobile phones work in Australia. Before bringing a mobile phone into Australia, check that it is compatible with Australian networks. Smoking Smoking is banned in government buildings, on public transport (including domestic and international flights), theatres, shopping centres and all indoor and many outdoor public meeting places. Many restaurants have a smoking area as well as a non-smoking area. Always ask for permission to smoke.

Note
Smoke alarms are compulsory and must be installed in every residential building on or near the ceiling of every storey. It is the legal responsibility of all owners and landlords to install working smoke alarms. The Building Regulations state that smoke alarms must meet the Australian Standard AS 3786-1993. You will find a range of complying models at most electrical appliance outlets or hardware stores. You lose your sense of smell when you are asleep, so smoke alarms are intended to detect smoke before it reaches people sleeping in a building so they have time to evacuate. For information about smoke alarms and how they should be maintained, go to: www.mfb.vic.gov.au/Community-Safety/ Home-Fire-Safety/Smoke-Alarms.html

19

PREPARING FOR STUDY AT RMIT
Enrolment and orientation Students must enrol in their program on the date specified in their RMIT offer letter. The date, time and location of enrolment will be sent prior to program commencement. This information, together with orientation and commencement dates, can also be found at the web site below. www.rmit.edu.au/students/enrolment/international Students should bring the following items to enrolment: » passport and visa » acceptance letter » electronic confirmation of enrolment (eCoE) printout » change of address details (if applicable). Note: You will only be permitted to enrol if you have paid your deposit and OSHC fee. Required fees payable by students will be outlined in the RMIT offer letter. Please refer to the following web site for information about payment options. www.rmit.edu.au/programs/applications/payment Orientation for international students It is essential to attend orientation sessions specifically designed for international students. Check the web site for details. www.rmit.edu.au/students/orientation RMIT International College (RMIT College) students’ enrolment procedures are slightly different. Students should refer to their welcome letter or contact RMIT College for further information.
  ‘Helpful Contacts’ on page 50 See

Enrolment checklist 1. Read this publication thoroughly 2. Check offer letter 3. Defer acceptance (if applicable) If you choose to defer your acceptance, you will be issued with a new offer letter and will be required to accept this new offer. The deposit already paid will be transferred to the new acceptance. You will need to accept this new offer via the Offer Acceptance Form. www.rmit.edu.au/programs/apply/ international/defer 4. Become familiar with RMIT terminology Program = Course (i.e. Bachelor of Business (Accounting) Course = Subject (i.e. Introductory Accounting) A course refers to a component of an RMIT study program. For example, the course ‘Macroeconomics 1’ forms part of the Bachelor of Business (Economics and Finance) program. Other examples of RMIT terminology: Lectures The majority of course information is taught via lectures, or seminars. A lecturer presents course information to students, who in turn take notes. Tutorials Small tutorial groups, usually a breakdown of lecture groups, allow the students to discuss the lecture material in greater detail. Laboratory classes Students studying science, engineering, technology and language courses will also have laboratory classes. Practical sessions or studio teaching These are applicable to art and design courses. Teacher guided hours (contact hours) The amount of time you spend in class. Learner directed hours The number of additional hours you are expected to undertake in your own time (per course).

20

PREPARING FOR STUDY AT RMIT

myRMIT myRMIT at www.rmit.edu.au/myrmit is your central point of access to your: » Personal details » Enrolment » RMIT student email account » Important announcements » Results » Study resources » Timetable » Course guides » Library account » News on University events and activities » Student forums » Classifieds » Campus maps » Frequently asked questions www.rmit.edu.au/myrmit 5. Check for eligibility of course exemptions Advanced Standing and Recognition of Prior Learning (RPL)/Credit transfer Most international students will have applied for RPL or credit transfer. If eligible for RPL or credit transfer, you are advised at the time of offer and will need to complete the appropriate documentation at enrolment. If not, you should apply at the school during enrolment. Exemption affects the program duration, therefore your eCoE will be adjusted and this will alter the expected completion date for visa purposes. Application forms The Credit Transfer and Recognition of Prior Learning application forms for both TAFE and higher education can be downloaded from: www.rmit.edu.au/students/ forms . Each form has additional information indicating the credit type and the circumstances in which the particular credit application form is to be used. You should read this information carefully in order to ensure that the appropriate application is used. 6. Understand student responsibilities RMIT encourages you to participate fully as an independent and active learner throughout your studies. As part of this participation you will assume responsibility for the choices you make in relation to your academic program as outlined in the RMIT University handbook available online. www.rmit.edu.au/handbook

As an RMIT University student, you are required to comply with all University regulations and requirements related to your program. You must ensure the information you provide when enrolling is accurate so RMIT can fully and properly administer your enrolment. When you enrol, you must read and accept the statement of student responsibilities prior to proceeding with your enrolment. For further University regulations and policies see www.rmit.edu.au/policies . Privacy statement RMIT University is committed to maintaining the confidentiality of your personal information in accordance with the RMIT privacy policy and Australian government legislation. When you enrol you must read and accept the privacy statement prior to proceeding with your enrolment. www.rmit.edu.au/privacy 7. Seek academic advice and enrol Prior to enrolling in a program, you will be required to attend the relevant program information session. This is where you can seek advice regarding your course selection and confirm enrolment procedures. You will also be provided with the appropriate step-by-step guide to assist you with your enrolment. Information session details can be found on the enrolment timetable located at: www.rmit.edu.au/students/enrolment/ international . 8. Collect RMIT diary and student card Once you have completed your enrolment you will need to request your Confirmation of Enrolment (CoE). You can either download this from Enrolment Online or request it at The Hub. You will need to present your CoE to The Hub in order to obtain a student card and student diary. Keep up-to-date When you enrol, you agree in the Statement of the student responsibilities to log in to myRMIT at least twice a week to check announcements and email. RMIT will use announcements and your RMIT student email account for official communications from the University so it is important to log in regularly to keep up-to-date. www.rmit.edu.au/students

21

PREPARING FOR STUDY AT RMIT

9. Check important dates As part of the student responsibilities, all students should be aware of important administration dates and deadlines, in particular program census dates. These dates and deadlines are listed in the RMIT Student Diary and are available online. www.rmit.edu.au/students/importantdates 10. Become familiar with student services All students are encouraged to acquaint themselves with the services provided by the University.

Orientation is a great opportunity to: » meet students and staff » get to know RMIT’s campuses and locate key resources and services » discover what student services are available to support you during your student life » join one or more of the many clubs and societies » become involved in special programs such as RMIT Ambassadors, Mates at RMIT and the Student Leadership Program » gain a better understanding of programs, assessment requirements and academic expectations. The highlight of these activities is the festival – definitely not to be missed! To find out more information about specific dates and times of the activities available at each campus go to: www.rmit.edu.au/students/orientation . 12. Ask any questions in person at The Hub All students are encouraged to acquaint themselves with the services provided by the University. For a comprehensive listing please go to: www.rmit.edu.au/students/services

  ‘Support Services at Hand’ on page 31 See
11. Attend orientation activities Orientation is traditionally held at the start of semester and is all about helping you find your way around RMIT University. RMIT research shows that students with strong social and academic contacts are more likely to succeed at university. Therefore you are encouraged to make the most of your orientation activities. During orientation there is an academic and social program providing helpful workshops, including information on study programs and student life involving the arts, sports, clubs and societies. Free food, entertainment and giveaways are also available. Course load/enrolment limits A full-time course load 36 – 48 credit points per semester. Courses at RMIT are generally 12 credit points each, although there are a few that are either 6, 16, 24, 36 or 48 credit points. You may take any combination of credit points, as long as you are taking 36 – 48 credit points per semester. Please note that the credit points awarded for each class usually reflect the contact hours (i.e. in class hours) plus the expected non-contact hours (private study) required for each course. In general, a 12 credit point course equates to three contact hours per week. Course guides indicate expected number of hours for teaching time. The use of independent and selfdirected learning strategies (i.e. own study time) allows you to exercise considerable control over your learning outcomes.

  ‘Helpful Contacts' on page 50 See
Confirmation of Enrolment You can view your Confirmation of Enrolment (CoE) via myRMIT once you are on the internet. The CoE will indicate your name, student number, and the courses you are enrolled in. Variations to your enrolment You may wish to change the classes you are enrolled in. Be aware of important dates relating to the last days to change classes. www.rmit.edu.au/students/importantdates

Mailing address
International students must provide and maintain accurate address details (particularly during holiday periods) so that important information relating to program administration, results and, in some instances, the retention of a place may be received.

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PREPARING FOR STUDY AT RMIT Here are some ways that you can help yourself to adjust: » Allow time in the first few weeks to learn how things operate at RMIT In a large university there are many areas with different features and procedures. Try to become familiar with areas most relevant to your study. » Understand your study program Every course will have a course guide that will be given out in the first week of lectures. It will detail assessment requirements, reading guides, course content and other general information. » Read communication from RMIT carefully This is important information you will require throughout the semester, so keep it in a safe place for easy reference. Email communication from the University is only sent to your RMIT student email address. » Know who your lecturers and tutors are Lecturers and tutors are very approachable at RMIT, so always ask them if you are unclear of any instructions during class. » Be an active learner In most cases independent action, initiative and active learning approaches by students are valued. In tutorials your opinions will be sought and discussion among students is encouraged. » Watch and learn It is also useful to watch what local students do and ask questions in the first few weeks. » Find study resources and discover how to use online learning systems at www.rmit.edu.au/students/studyresources » Understand your assessment requirements In much written work a critical and analytical approach will be valued. This means that you must present an argument supported by evidence. This involves a clear understanding of the issues. Most schools produce written guidelines for writing essays and reports. It is a good idea to obtain a copy of these and carefully follow their instructions. www.rmit.edu.au/studyandlearningcentre » Understand the terminology Technical language varies from course to course and you may be introduced to technical terms that are unique to your course. Many textbooks have glossaries that provide meanings of technical terms. » RMIT libraries are an important resource and it is vital that you become familiar with how to use them efficiently The libraries offer orientation tours and staff who can assist you. » Ask for help If you are struggling, have any concerns or worries, speak to your tutors or lecturers, or seek assistance through the Study and Learning Centre (SLC).

Study load
International students on a student visa must maintain sufficient study load in order to complete their program within the given duration (i.e. students cannot elect to undertake a lighter study load that would lengthen duration).

Late enrolment International students must enrol in person. They are not permitted a proxy enrolment for their first enrolment at RMIT. If you are unable to attend your scheduled enrolment you should contact RMIT University International Services when you arrive in Melbourne. Important note: Students who enrol late have a limited choice of timetable and may not be permitted to enrol if they arrive more than TWO WEEKS after the official commencement date.

International students may study only up to 25 per cent of their total program by distance and/or online courses. However, you must also be enrolled in at least one face-to-face course in any compulsory study period.

Cancellation of enrolment Should you wish to cancel your enrolment, it is your responsibility to do so prior to the census date in each semester. Failure to do so will mean you have to pay fees for the semester, even if you do not wish to continue with your studies.

  ‘Refunds’ on page 30 See
Getting started In a new learning environment you will notice many unfamiliar things. There is a great deal to learn both in and out of the classroom, and sometimes you may feel confused and uncertain. There are many people who will be happy to help you with advice and support. It is important that you familiarise yourself with all the information contained in this section. It will help you understand the RMIT learning environment, your responsibilities as a student at RMIT, and the academic, learning and support services available to you.

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PREPARING FOR STUDY AT RMIT RMIT academic environment Your new academic environment may be different to the academic environment in your own country: » Students at most Australian universities usually attend three to four lectures or tutorials made up of a one-hour lecture and a two-hour tutorial for each course. Classes in some courses, particularly at postgraduate level, can be held in the evening. » Courses in some disciplines (for example social sciences) require students to do more individual reading and research and may have fewer class hours. » Each School has its own teaching and assessment methods. Lecturers and tutors are required to inform students of assessment methods once classes commence. » Students are encouraged to participate in classes. They may be required to answer questions, put forward their own ideas in a general discussion, or make a presentation to their class. » Students are expected to be self-motivated and the problem-solving approach is the usual method of teaching and learning. » The relationship between students and staff is generally informal and relaxed. Students should always ask for assistance, particularly when they do not understand something that was said. » Plagiarism is an offence. Students must not use another person’s thoughts, writing or invention as their own. Instead, they are expected to acknowledge the original sources and use these as a basis for developing their own ideas. The plagiarism policy is available on the RMIT web site. » Most lecturers and tutors require essays and assignments to be typed rather than handwritten. RMIT University has computer laboratories on its main campuses and students are encouraged to use them for their study. A list of computer labs is available on page 34. » All RMIT University lectures and classes are taught in English. Academic year The Australian academic year is in the main divided into two semesters: Higher Education » Semester 1 Begins late February/early March and finishes in late June. » Semester 2 Begins mid July and is completed by mid November. TAFE » Semester 1 Begins early February and finishes in late June. » Semester 2 Begins early July and is completed by mid November. Timetabling The online Student Timetabling System (STS) allows you to access and construct your personal timetable by viewing the available option and selecting the class or classes you prefer. Every RMIT student has to create his/her own timetable via: www.rmit.edu.au/students/sts . You must be enrolled in the course before STS timetable access is available. If the STS states that a class is unavailable, please always check with the relevant lecturer or the academic school on how to sign up for the class.

Important dates
As part of the student responsibilities, all RMIT students should be aware of important administration dates and deadlines, in particular, the last dates for students to change/add course and the census dates. These dates and deadlines are listed in the RMIT Student Diary, and are also available online at: www.rmit.edu.au/students/importantdates

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PREPARING FOR STUDY AT RMIT Assessment Assessment may include written assignments, seminar presentations, design portfolios and examinations. You are likely to be presented with a reading list for each of your courses, pointed in the direction of the library and invited to read what you find of interest and of use. However, if you are told: ‘You may wish to have a look at these specific titles...’ that implies strong advice that these books should be read. If you are taking courses in social sciences, you will probably find yourself writing substantial essays in which you will need to present your arguments, and original research and thought are expected. Science courses also often require essays. It will be your responsibility to see that all your work is carefully prepared and submitted on time. You should not expect very detailed instruction, but advice from your teachers will be readily available if you seek them out. Plan your time, and spread essays across the semester. Do not be deceived by the apparently casual attitude towards work and study which may seem to characterise the average Australian student. You should be alert to the varied requirements of each course, to spend time investigating your courses, and not rely on being told exactly what to do or when to do it. You will be expected to provide your own motivation and to assume responsibility for your own education and learning, and not simply to wait to be taught the course material. Learning support If you are facing academic difficulties, seek help from the RMIT Study and Learning Centre (SLC). Check at your administration reception desk, or consult a Course or Program Coordinator for further information. Tutors can also be contacted through Career Development and Employment (CDE). Tel. +61 3 9925 3600 Special consideration Special Consideration is a variation to an assessment which takes into account the impact of unexpected or extenuating circumstances which have severely affected the student’s performance in assessment or prevented them from attempting the assessment. It differs from ‘Equitable Assessment Arrangements’ in that it is considered at or soon after the time of the assessment task, and is a one-off adjustment. Eligibility Students may apply for Special Consideration on a range of health or compassionate grounds where they experience unexpected or extenuating circumstances during or at end of a semester which: » prevented them from submitting assessable task/s, or » prevented them from attending an examination, or substantially affected their performance in the above. Examples of unexpected or extenuating circumstances normally considered include: » serious illness or psychological condition — e.g. hospital admission, serious injury, severe asthma, severe anxiety or depression. Does not include minor symptoms associated with a cold, period pain or hay fever » loss or bereavement — e.g. death of a close family member, family/relationship breakdown » hardship/trauma — e.g. victim of crime, sudden loss of income or employment, severe disruption to domestic arrangements.

Beware
If you find you have too little to do, then in all probability you have not yet fully understood what is expected. Speak to your course teacher, School/program coordinator, or departmental advisor and ask for guidance.

25

PREPARING FOR STUDY AT RMIT RMIT grading system Higher Education grading STANDARD ASSESSMENT HD DI CR PA NN High Distinction Distinction Credit Pass Fail 80–100 70–79 60–69 50–59 0–49

ADDITIONAL GRADES DEF Deferred Assessment—Applies to formal exams or assessment that has been deferred as a result of the Special Consideration process. Supplementary Pass—This grade may apply when a student successfully completes an approved Supplementary Assessment task. No Assessment Scheduled. Pass by compensation Pass Grade Only—This grade will appear when no higher grading is available for an assessment. Withdrawn from Course

SP

NEX PC PX

WDR

CREDIT TRANSFER AND EXTERNAL GRADING EX BX AL EPG Exemption Granted Block Exemption Assessed/Recognised Learning External Pass Grade—For students engaged in exchange, study abroad and crossinstitutional study. External Compassionate Pass— For students engaged in exchange, study abroad and cross-institutional study.

ECP

For TAFE grading and further grading advice, www.rmit.edu.au/students/grading .

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SAFETY
Keeping safe: campus safety As in any other place, you need to be aware of safety issues on campus. RMIT Security officers patrol all campuses but they can’t be everywhere at all times. Be alert to safety awareness campaigns, and check the relevant student rights information. If you feel threatened or unsafe, inform the security officers. RMIT Security provides the following services: » 24 hours campus patrols (City, Building 108 and Bundoora) and combined campus and mobile patrols (Brunswick) on request and subject to availability » Provision of an escort service (during business hours and after hours) for staff and students, on request and subject to availability » Management of security systems, including a Closed Circuit Television (CCTV) system » Collection and analysis of criminal activity statistics on campus » Coordination of investigations into any criminal activity on campus Theft prevention To report a theft on campus, contact RMIT Security on +61 3 9925 3333. Don’t become a victim of theft. Be vigilant at all times and take every step to avoid losing your possessions. Every year, people have their property stolen on campus. Libraries, work, study and leisure areas are all potential targets for theft. Around 80 per cent of all RMIT thefts occur in the library. Thieves tend to target laptop computers, mobile phones and wallets. Observe these suggestions to minimise your chances of becoming a victim of theft: » Where possible, study with other students. Property can then be monitored during trips to the bookshelves, etc. » Do not leave your bag unattended, even for only a few moments. If you need a study or bathroom break, always take your possessions with you. And if someone is acting suspiciously, notify a library staff member or security.

Personal safety Australia is generally a safe and secure study destination. However, as with any travel, you should always take steps to keep yourself safe. » Avoid poorly lit streets and parks at night. » Always tell someone when you are going out, where you are going and when you expect to return. » Take care travelling at night on your own. Make use of campus security escorts and bus services where available. » Wear shoulder bags and cameras with the strap across your body instead of on your shoulder. Never leave personal belongings unattended. » Always carry either a mobile phone, change for a pay phone or a phonecard. » Take note of any security guidelines provided by your place of study. » Avoid giving your personal information to strangers. » Lock your doors and windows. » Do not carry your wallet in an outside pocket, as it can be an easy target for pickpockets. Try not to carry large amounts of cash. Travellers cheques and card are regarded as being much safer. » When travelling by train, always travel in the carriage nearest the driver or those marked as being safe for night travel. Many stations are not staffed after hours. » Taxis are another option for getting around late at night. » Country towns can close early and it is advisable to reach your destination before nightfall instead of looking around for accommodation or a meal to eat after dark. www.rmit.edu.au/security/safetyplan

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SAFETY Bicycles » On RMIT’s City campus, a secure bicycle enclosure in available in the Building 51 garage located at 80 – 92 Victoria Street, Carlton. » Use a ‘D’ type lock. It is not foolproof, but much better than using a cheap chain device which is not much more effective than tying your bike up with string. Cable locks can be used to lock both the frame and the wheels together. » Remove the front wheel etc., so that you can secure all parts together. Cars » Lock all doors and wind up windows. » Install an anti-theft device, e.g., an alarm fuel/ ignition cut-out switch, visible locking device or battery isolator. » Take valuables with you or lock them in the boot or glove box. Lock them away before arriving at the parking area. Who to contact on campus For emergencies on the Brunswick, Bundoora and City campuses, phone the RMIT Security emergency number: » Ext. 53333 (Internal phone call) » Tel. 9925 3333 (External phone call) If you are unable to get through, phone 0 – 000 (if dialling from within RMIT) or 000 (if not calling from an RMIT phone) and request the appropriate service—Police, Fire Brigade, or Ambulance. If an ambulance is called on campus, notify security on Ext. 53333 or 03 5572 5740 or mobile number 0418 301 875 to facilitate ambulance access on to campus. www.rmit.edu.au/security Property identification You stand a better chance getting stolen property back if you can identify it. » Keep model and serial numbers » Your local police station can help you to mark your bicycle » Take photos of your property before going out Safety in Melbourne Melbourne has a reputation as a safe city, and has been recognised by the World Health Organisation (WHO) as a ‘Safe Community’. The City of Melbourne works with a range of groups, including the Victoria Police, State Government Departments, businesses, and community and residents’ groups to develop policy and programs which will enhance safety for everyone in the city. The City of Melbourne auspices the City Safety Leadership Committee which identifies and acts on strategic priorities to promote a diverse City where all community members feel safe. What is the Safe City Cameras Program? The City of Melbourne operates a public space closed circuit television system known as the Safe City Cameras Program. The program consists of 23 cameras monitoring public space in the central business district. The cameras are monitored 24 hours a day, seven days a week by specially trained security contractors. Safe City Taxi Ranks Safe City Taxi Ranks assist in creating a safe environment for passengers to wait for a taxi and for taxi drivers to access fares. Each rank is staffed by a security officer and safe city cameras randomly monitor the ranks during their hours of operation. To assist passenger and driver safety, taxi numbers are logged and passenger ID may be requested. Safe City Taxi Ranks are located in Melbourne’s CBD at: » Flinders Street » St Paul’s Cathedral (only during special events) » 50 Bourke Street » 55 King Street Safe City Taxi Ranks operate: » Friday and Saturday from 11 pm to 5 am Note: Taxi fares must be pre-paid between 10 pm and 6 am. NightRider services NightRider buses depart from Swanston Street every 30 minutes between 1.30 am and 4.30 am on Saturday mornings and 1.30 am to 5.30 am on Sunday mornings from the city and Melbourne’s suburbs. Trains Train services late at night are limited. Always check timetables for details. After 7 pm, travel in the front carriage, close to the driver. Where possible, travel with a friend at night. Keep in mind that when you arrive at your destination you may need transport home from the train station. Plan in advance to be picked up. There are red emergency buttons on trains if you need assistance.

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SAFETY Water safety Life Saving Victoria patrols 65 of Victoria’s most popular beaches. A patrolled beach can be identified by the red and yellow patrol flags. www.watersafety.vic.gov.au What do the red and yellow flags mean? The red and yellow patrol flags identify the safest area to swim when an active lifesaving patrol is on the beach. Before a lifesaving patrol begins, the lifesavers or professional lifeguards on duty enter the water to get a feel for where the rips, currents, rocks and other hazards are located. They then combine their knowledge and experience with the current conditions and identify the safest area to swim. Two red and yellow patrol flags then identify this area. Only swimmers are allowed between the red and yellow patrol flags. Surfboards must keep outside of the blue flags, which are located on either side of the red and yellow patrol flags. Your responsibility The patrol constantly monitors the area between the patrol flags. However it is the responsibility of the swimmer to stay within their capabilities. Swimmers should never swim alone. Furthermore, if you choose to swim outside the red and yellow patrol flags or at an unpatrolled beach you do so at your own risk. Play it safe and always swim between the flags. Beach safety tips » Always swim at a beach patrolled by lifesavers. » Swim between the red and yellow flags. They mark the safest areas to swim. » Always swim under supervision or with a friend. » Read and obey the safety signs. » If you are unsure of conditions, ask a lifesaver. » Always go surfing with someone else. » Don’t swim directly after a meal. » Don’t swim under the influence of alcohol or drugs. » Don’t run and dive in the water. » Check that its okay to swim before you enter the water, conditions change regularly. » Be SunSmart use at least 15+ sunscreen, wear a long-sleeve shirt and broad brimmed hat. » If you get caught in a rip at a patrolled beach, do not panic. Float with the rip and raise one arm for assistance. » Always wear a foot strap when surfing and a wrist strap when body boarding. www.watersafety.vic.gov.au

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FEES
Payment of fees International students pay a deposit when they accept their program. After enrolment, you will receive a tax invoice for the remaining tuition fees. In each following semester you will receive a tax invoice for tuition fees and any other fees or charges you have agreed to. You are required to pay all fees and charges by the due date indicated on the invoice. RMIT aims to give all students 30 days to make payment. Payment options are detailed on the tax invoice. Tuition fees are charged per semester not per course. The amount of tuition fees remains the same whether you are enrolled in 36 or 48 credit points. You can pay your fees at any Hub location. (Cash payments are not accepted. Check with the Hub about payment options.) If payment is not received you can incur a late payment penalty. RMIT University reserves the right to provide your details to an external agent for the purpose of collecting any debts. Any additional costs associated with this process are payable by you. www.rmit.edu.au/programs/fees Fees and charges The Approved Schedule of Fees and Charges outlines all fees that may be charged to students. This document is published annually under the authority of the RMIT University Council. Detailed information about fees and charges, including the Approved Schedule of Fees and Charges, is available at: www.rmit.edu.au/fs/studentfees/schedules . In each semester you will receive an online tax invoice for tuition fees and any other fees or charges you have agreed to. New (commencing) students can expect to receive their first invoice no later than eight weeks after enrolling in classes. Future invoices will not be sent earlier than January (in first semester) and May (in second semester). For information about payment options, please refer to the invoice. www.rmit.edu.au/programs/fees Refunds The refund guidelines for RMIT University observe the Education Services for Overseas Students (ESOS) Act 2000 and the ESOS Regulations 2001. The RMIT refund guidelines apply to all new and re-enrolling students, unless otherwise stated. New students need to refer to the policy section for commencing international students. www.rmit.edu.au/policies/refunds Materials fees There are various fees associated with courses and programs offered at RMIT. Examples include field trips, goods or services used to create items which become the property of students, uniforms, etc. In most cases the charges are not compulsory but are strongly recommended. You may elect to not pay this fee, but if you do so, you will not be entitled to use materials supplied in class. www.rmit.edu.au/programs/fees/other Need financial assistance? It is important that when you first experience financial difficulties or you have questions relating to your finances, you contact the Student Financial Advisory Service. Here you can get information, advice and discuss your options on a range of topics including budgeting and expenses, sources of income, tax, emergency assistance and referrals to other services.

  ‘Helpful Contacts' on page 50 See

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SUPPORT SERVICES AT HAND
RMIT International Services RMIT’s International Services (IS) unit provides the University with marketing, recruitment, admissions and on-arrival support services for students studying on its Australian campuses as full-fee paying international students, Australian and overseas government and corporate sponsored students, RMIT scholarship students and Education Abroad and exchange students. The International Services unit also ensures that RMIT University remains compliant in relation to the Education Services to Overseas Students (ESOS) Act. International Services processes applications, collects new students’ tuition fee deposits and provides other administrative support services for full-fee paying international students. Through the International desk at Info Corner, students are also offered specialised support services to assist with their arrival. www.rmit.edu.au/international The Hub The Hub is designed to make it easier and more convenient for RMIT students to access services, information and advice. Some of the things you can do at the Hub are: » Submit forms » Enquire about enrolments, scholarships, student fees » Enquire about other student services » Obtain a student card, academic transcript, currently enrolled and holiday letters The Hubs are located at all of RMIT major campuses: » City campus Building 12, Level 4 Building 108, Level 3 » Brunswick campus Building 514, Level 1, Room 7 » Bundoora campus Building 202, level 2, Room 36 www.rmit.edu.au/students/hub

International Student Information and Support (ISIS) ISIS is a service specifically for international students where a comprehensive approach is adopted with an emphasis on facilitating positive outcomes. Staff advise on a range of issues that can have an academic or personal impact on the student experience. Topics which frequently require explanation or guidance from an ISIS advisor are: » university policy and procedures » academic requirements » visa and work conditions » money matters » accommodation options and issues » emergency and crisis situations » general welfare Access to advisors is via email, drop in or face to face consultation. www.rmit.edu.au/isis

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SUPPORT SERVICES AT HAND Student legal services Student legal services offers confidential advice and referrals to all currently enrolled RMIT University students free of charge. The following lists some of the ways student legal services can assist you: » » » » » » » » » » » » » » » » Public transport ticket fines Penalty notices Traffic accidents Tenancy matters Personal injury Consumer complaints Work rights violation Freedom of information Mediation referral Debts Court summons Drugs Domestic violence and stalking Family law Small business Police matters The Study and Learning Centre (SLC) The SLC has a number of services to assist students in developing their study and learning techniques in assignment writing, discipline-specific language and learning, maths, physics and chemistry. The services are free of charge and open to any RMIT student (TAFE, undergraduate or postgraduate— coursework or research). Learning lab/online resources Students can access interactive tutorials and printable handouts on ‘Learning Lab’ to improve their general academic study, writing and maths skills. Students can also access discipline-based resources and email a Learning Skills Adviser for assistance with any aspect of their study. www.dlsweb.rmit.edu.au/lsu ‘Drop-in’ and individual consultation services To see an Adviser face to face, students can either ‘drop-in’ (in Buildings 12 and 108) or make an appointment for an individual consultation (on all campuses). The ‘drop-in’ service allows both local and international students to work individually, or in small groups, and it also runs workshops on key study and learning techniques early in the semester. Drop-in services: www.rmit.edu.au/studyandlearningcentre/dropin Individual consultations: www.rmit.edu.au/studyandlearningcentre/individual Writing circles Writing circles have been developed for international and local postgraduate research students so they can collaborate with each other, exploring ways to improve their writing skills. These facilitated sessions are run by the Study and Learning Centre (SLC) and have a social as well as an academic function as students develop collegial relationships with each other. There are currently five writing circles operating across the three RMIT Colleges, with an additional two circles embedded into research programs in the College of Design and Social Context. To date, approximately 300 students have subscribed to this program. www.rmit.edu.au/studyandlearningcentre/ workshops/pg/writingcircles

Student legal services cannot provide assistance for student versus student or student versus RMIT matters. Bookings for the legal service may be made by calling: » City: +61 3 9925 2078 » Brunswick: +61 3 9925 2280 » Bundoora: +61 3 9925 7280 Email: student.legal@rmit.edu.au www.rmit.edu.au/students/legal

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SUPPORT SERVICES AT HAND Training for peer academic mentoring Group study sessions facilitated by students are opportunities for students to build both academic and social relationships. The Study and Learning Centre (SLC) has provided training for student mentors in Student Engagement and Leadership (LEAD) programs at RMIT since 2008. Local and international students train together as mentors, with important aspect of the training being intercultural communication, with mini-modules offered in areas such as communication, diversity awareness, and learning styles. Counselling services RMIT University offers a free and confidential counselling service to all students, covering both personal and academic issues. » adjustment to living in Australia and to university life » homesickness, loneliness and isolation » family and relationship issues » help with decision making » when life feels very difficult www.rmit.edu.au/counselling Disability Liaison Unit (DLU) The DLU provides services for students with varying disabilities. The form of assistance available includes the provision of note-takers, sign interpreters, alternative formats and a safe area where students can relax. Any student interested in utilising this service should contact the DLU early in the semester. This will allow enough time for the DLU to put the necessary reasonable adjustment in place before program commencement. www.rmit.edu.au/disability Housing Advisory Sevice Although RMIT does not have on-campus accommodation, its Housing Advisory Service provides information, advice and assistance on finding offcampus accommodation. A free tenancy service is also available to assist students with issues such as starting a tenancy, lease agreements, condition reports, your rights and responsibilities as a tenant, breaking or ending a lease, getting the bond back and any other tenancy problems that students may encounter. www.rmit.edu.au/housing myRMIT myRMIT at www.rmit.edu.au/myrmit is your central point of access to your: » Personal details » Enrolment » RMIT student email account » Important announcements » Results » Study resources » Timetable » Course guides » Library account » News on University events and activities » Student forums » Classifieds » Campus maps » Frequently asked questions www.rmit.edu.au/myrmit

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SUPPORT SERVICES AT HAND RMIT student ID card and diary You will be issued with a student identification card, valid for the duration of your stay. The card entitles you to the use of RMIT facilities. You can use your student card to obtain discounts on admission to the theatre, sporting events, etc. The cards are issued at the Hub on each campus. A replacement fee for lost or stolen cards is charged, payable at the Hub. Please ensure you pick up a student diary from the Hub. The diary contains valuable information on the many services provided by RMIT University, RMIT Link and the Student Union. It could come in handy to remind you when to hand in assignments. Computer labs Computer labs are available for use by current students. www.rmit.edu.au/students/lab To apply for security access for gaining entry to labs after hours go to: www.rmit.edu.au/security Libraries Library locations » Swanston Library Building 8, Level 5 » Business Library Building 108, Level 5 » Carlton Library Building 94 Level 3 » Brunswick Library Building 514, Level 2 » Bundoora East Library Building 251, Level 2 » Bundoora West Library Building 210 For opening hours for all libraries, check the Library web site. www.rmit.edu.au/library At RMIT University you have access to several libraries on campus. Get to know the libraries early in your studies so that you can make the most of them. Attend a library orientation tour at the start of semester. You can do one in person, or there are online tutorials available via the library web site. RMIT University Library offers extensive services, facilities and study space as well as a comprehensive collections of books, periodicals and other course-related materials, such as videos, magazines, computer software, tapes, slides, films, newspapers and maps. RMIT Library staff can assist if you need help finding something. Computer laboratories and group study rooms are also located in the libraries and are available to students. To book, visit the Library web site. Please remember to return your books on time. Failure to do so will result in library fines, and failure to pay these fines will mean that you will be unable to obtain a transcript of your results. www.rmit.edu.au/library

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SUPPORT SERVICES AT HAND CAVAL Reciprocal Borrowing Program RMIT University Library belongs to the CAVAL (Cooperative Action by Victorian Academic Libraries) Reciprocal Borrowing Program. This program allows RMIT students to borrow material from other participating Victorian academic and public libraries—including the other eight Victorian Universities, over 20 TAFE Colleges, the State Library, and the library of the Victorian Parliament. To join the CAVAL program, go to the Loans Desk at any RMIT Library site with your current student card, register and collect a CAVAL card. There are no membership fees. Photocopying and printing Before printing or photocopying, you will need to pick up a library photocopying and printing card from any library service point. New cards are offered free of charge. Adding value to a copy card You can add value to your account at any time using EFTPOS at each library site. There are also ‘cash reloaders’ at Swanston Library and Bundoora Library. Contact Library services for more information on photocopying and printing. On-campus computers and internet Information Technology Services RMIT University offers a wide range of information and communication technologies through Information Technology Services (ITS) and other groups such as the RMIT University Library and colleges. ITS is responsible for ensuring services and technologies enhance the student experience, including computer labs, email and internet. Please refer to the web site for more detailed Information on: » the RMIT network » computer facilities » IT support information www.rmit.edu.au/students/it To access RMIT IT systems, you are required to log in to the network with your username (also known as a Novell Directory Services or NDS username) and password. Username This is your student number with some changes: » Add an ‘s’ to the start of the number » If your student number ends with a letter, remove the letter, e.g. if your student number is 3001234, your username is: s3001234. e.g. if your student number is 1234567D, your username is: s1234567. Password Your initial password is the letter ‘p’ followed by your date of birth backwards in the format of: pYYYYMMDD e.g. if you were born on 8 April 1990, your password is: p19900408. You are strongly recommended to change your default password once you login, and establish a challenge question in case you forget your new password. www.rmit.edu.au/its/password

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SUPPORT SERVICES AT HAND FEES Off-campus Remote Dial-in Services (RDS) RDS enables you to log in to the RMIT network from off-campus using your personal internet account. www.rmit.edu.au/its/remote Wireless network You can access the RMIT wireless network from a variety of indoor and outdoor locations around campus. It is secure and free. Network access locations are indicated by RMIT wireless network signs. Wireless access points are located on the City, Bundoora and Brunswick campuses, including the RMIT Library sites, plus additional access points in: » the Melbourne Central food court » at the State Library of Victoria » at some cafes surrounding the City campus. Visit the web site for downloads to connect your wireless device, information on how to connect for the first time and for a list of current wireless locations. www.rmit.edu.au/its/wireless For detailed Information on IT services visit www.rmit.edu.au/students/it

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RMIT STUDENT INTEGRATION ACTIVITIES
BOUNCE@RMIT BOUNCE connects, creates and contributes to student wellbeing. It was designed to use students’ own experiences of wellness in an online model of health promotion through the positive psychology principles of resilience, social connectedness, and social contribution and their enhancement of student wellbeing. Learn about how RMIT students stay happy and healthy at university. www.rmitbounce.edu.au RMIT Student Leadership Program The Student Leadership Program is free to RMIT students and provides you with the opportunity to learn about leadership in an inclusive and active environment. Leadership workshops, team projects and career development activities enable local and international students to work together to better understand their own individual leadership capabilities, leadership in a team environment and leadership in the workplace. This program operates over three stages, from March to September, with approximately 100 students. www.rmit.edu.au/lead/slp RMIT Ambassadors A volunteer program supporting major university events such as Orientation and Open Day, RMIT Ambassadors receive professional training in communication, customer service and campus knowledge so they can act as greeters, tour leaders and event assistants, and talk to school students, present at forums and provide campus tours to VIP delegations. International students benefit from this program not only by working with other Ambassadors, but also by interacting with new students. Ambassadors are trained and supported to be confident and knowledgeable representatives of the university. There are currently over 200 Ambassadors and the program continues to grow. www.rmit.edu.au/lead/ambassadors Students participating in the mentor programs are required to undertake a minimum of five hours training and at least 15 hours work to support student learning in either one-on-one situations or in small study groups. Since the program began, over 250 students have participated in the training. www.rmit.edu.au/studyandlearningcentre/staff/ mentortraining Maths Rovers A new initiative of the Study and Learning Centre (SLC), Maths Rovers began as a pilot study in first semester in 2010. The SLC employs current RMIT students to assist other students with maths in open learning spaces. These ‘maths rovers’ have all studied maths subjects at RMIT University and so have first-hand knowledge of the skills required to help you. They have also been trained by experienced SLC teachers to better assist you with your maths problems. If you need assistance with maths, ask a Maths Rover. www.rmit.edu.au/studyandlearningcentre/rovers The 3Cs (Cross-Cultural Communication) Program The 3Cs Program is a mentoring program for international students in their first year at university. International students are mentored in small groups of six to eight people by local students. The program consists of six workshops and a social event. During the workshops, you will develop work related skills, knowledge of Australian culture and connections and friendships with other students. The emphasis is on interactive learning in a fun, social, nonacademic, atmosphere. Each workshop builds on the previous one, so you need to be able to attend ALL SIX workshops to join. www.rmit.edu.au/careers/3csprogram

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OTHER RMIT FACILITIES
Child-care RMIT University has two child-care centres: the Children’s Centre (located at the City campus) and the Numdaji Kwei Children’s Centre (at the Bundoora campus). Chlidcare places are provided for staff and students. It is essential that those interested in utilising this service book well prior to arrival in Australia (the centres maintain a waiting list). www.rmit.edu.au/ssg/childcare Fitness Centres RMIT Fitness Centres are located at both the City and Bundoora campuses. All facilities are open to the public—RMIT students receive reduced rates. The centres feature the latest in cardio equipment and functional exercise equipment. Additionally, a full range of group fitness classes are offered. SYN RMIT partners with youth media organisation, SYN, to provide opportunities for students to participate in a range of media activities including Melbourne-wide community radio broadcasts, live from RMIT's city campus. SYN is highly engaged with international student life, for example a weekly genre night series on SYN radio dedicated to Asian Pop, Tuesday nights 8 pm –2 am. SYN welcomes programming from diverse youth and student perspectives, including diverse languages. RMITV RMITV is Australia’s leading community television production house. Each month, several hours of television programming for community television networks across Australia are produced. RMITV operates on a ‘by students—for students’ policy. RMITV’s mission is to enable students from every course and facility across Australia to envision their television and new media concepts and ideas. Chaplaincy RMIT Chaplaincy is a multifaith resource and drop-in centre that services all religious denominations and faiths. Students are welcome for pastoral support, cross-cultural assistance and volunteer community service. A wide range of pastoral, theological and recreational activities are catered for. Prayer rooms can be booked through the Chaplaincy. www.rmit.edu.au/chaplaincy Prayer rooms Prayer rooms are available for RMIT’s Muslim students at the following locations: City campus » Building 11, Level 3 » Building 108, Level 3 Separate male and female rooms are available at each location. Bundoora West campus » Building 202, Level 4, Room 29 (male) » Building 202, Level 2, Room 19 (female) Bundoora East campus » Building 251, Level 3, Room 41a (one male and one female prayer room) Brunswick campus » Building 514 Bookings www.rmit.edu.au/chaplaincy/spiritualcentre/ prayerrooms RMIT clubs and associations RMIT Link RMIT Link enhances the student experience by providing a range of sport and recreation, arts and cultural services. The two branches of RMIT Link are: » RMIT Link Arts RMIT Link Arts works with students, alumni and staff in the development and presentation of arts and cultural activities across all art forms. » RMIT Link Sport and Recreation RMIT students interested in sports and recreation can participate in a broad range of clubs and events on-campus and off-campus, compete at regional and national intervarsity games and participate in a trips-and-tours program. Social activities and special events During each semester, RMIT hosts a number of social events and activities. These include band and comedy nights, formal balls, parties, festivals and sports days. Upcoming events are posted in myRMIT. These events are a great way of meeting local Australian students and to experience RMIT University. www.rmit.edu.au/myrmit

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OTHER RMIT FACILITIES RMIT clubs and societies There are a number of academic, cultural, political, team sports, faith and creative clubs that you can join at RMIT University. For a full list of existing clubs go to: www.su.rmit.edu.au/clubs RMIT Association of International Students The RMIT Association of International Students (RAIS) is a student association that represents approximately 11 000 onshore international students at RMIT. One of the most important functions of RAIS is to act as an advocate for international students. www.su.rmit.edu.au/international RMIT Postgraduate Association The RMIT Postgraduate Association (RPA) department provides advocacy, academic, social and welfare services. A quarterly newsletter and yearly postgraduate handbook are also produced as well as movie nights, day trips and postgraduate related events in each semester. www.rpa.rmit.edu.au

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TRANSPORT
Travelling to RMIT campuses and around Melbourne Getting to RMIT and around Melbourne is easy, with a wide range of transport options available through Metlink. Public transport trams, trains and buses are frequent and run from 6 am until midnight (with extra services on weekends to cater for midnight to 6 am commuters). www.metlinkmelbourne.com.au Public transport Tickets for public transport can be bought from machines at train stations or on trams. Ticket machines at train stations will accept both coins and notes, but those in trams will accept coins only. Public transport tickets (Metcards and myki cards) need to be validated via the designated boxes on trams, buses and at the entrance to train stations. Make sure that you always carry a valid ticket and validate your ticket each time you board a train or tram. It is also important to carry your student ID with you when travelling. Inspectors often patrol trains, trams and buses. They can fine you if you do not carry a valid ticket and penalties are severe. myki ticketing A myki is a durable plastic card—similar in size to a credit card—which you can use to pay for travel on public transport. To use it, you ‘touch’ your myki ‘on’ and ‘off’ via a designated myki machine when travelling. You can top up your myki balance amount at designated myki payment machines at train stations. Myki cards are valid for travel on all metropolitan tram and train services including V/Line (country services) and on regional bus services in Geelong, Ballarat, Bendigo, Seymour, Warragul and the Latrobe Valley. You can purchase them via 13 6954 or online. www.myki.com.au Taxis Melbourne’s yellow taxis are easy to locate and can either be flagged down at the kerb or caught from one of the many city taxi ranks. Taxis are vacant when their rooftop dome sign is illuminated; the orange lights indicate the taxi is not for hire. Taxis can also be pre-booked by phone. Most taxis require pre-payment for trips after 10 pm. www.yellowcabs.com.au Late night transport options—NightRider NightRider buses provide a safe, easy and inexpensive alternative for late night-travel on weekends. If you have a valid Metcard or myki you can catch a NightRider bus at no extra cost. Buses travel between the city (City Square, Swanston Street) and Melbourne’s outer suburbs, every half hour between 1.30 – 4.30 am on Saturdays and 1.30 – 5.30 am on Sundays with additional services on some routes. There are more than 450 NightRider stops along routes to Bayswater, Belgrave, Craigieburn, Cranbourne, Croydon, Dandenong, Doncaster, Eltham, Epping, Frankston, Healesville, Lilydale, Melton, Mornington, Rosebud, St Albans, Sunbury and Werribee. You can request to alight anywhere along the NightRider route, not just designated stops, provided it’s safe for the bus to stop. Simply let the driver know where you’d like to hop off so that you can get closer to your destination. If you still have a way to go, NightRider has an on-board phone—it’s free to call a taxi to pick you up at your bus stop or for AU$1 you can use the phone to arrange for someone to pick you up. Buses also run to the city on most routes after midnight until approximately 3.30 am on Saturdays and 4.30 am on Sundays, with additional services on some routes. Check your individual NightRider route timetable for departure times at stops along your route. www.metlinkmelbourne.com.au/fares-tickets/ metropolitan-fares-and-tickets/nightrider

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TRANSPORT The free city circle tram The city circle tram service provides a free and convenient way to get around central Melbourne. The City Circle tram is Number 35. For this tram, you don’t need a ticket—you can hop on and off. The tram service operates within Melbourne’s central business district. The service operates in a circular route passing major tourist attractions, as well as linking with other tram, train and bus routes in and around Melbourne. Trams run in both directions approximately every twelve minutes between 10 am and 6 pm Sunday to Wednesday and extended hours, 10 am – 9 pm Thursday, Friday and Saturday. Yarra Trams Tel.1800 800 166 http://yarratrams.com.au tramTracker tramTracker is a paid service that uses the latest realtime technology to track the whereabouts of all our trams and lets you know when your tram is going to arrive at your stop—via a friendly voice or SMS on the phone. How to use tramTracker You can use either your landline phone or your mobile. Call 1300 698726 and follow the prompts. Or SMS your Tracker Stop ID to 19992772. For access via mobile phone internet visit www.tramtracker.com . SkyBus to and from Melbourne airport The SkyBus is a shuttle bus between Melbourne Airport and CBD. It is a paid service, and you can purchase tickets online, or at the Airport/Southern Cross Station ticket booths. The service runs from Southern Cross Station return to Melbourne Tullamarine Airport every 15 minutes, 24 hours a day, seven days a week, including public holidays. www.skybus.com.au Melbourne City tourist shuttle bus This is a free tourist bus that drives to popular locations in the Melbourne CBD. Information for this service is available from Melbourne Visitor Centres at Federation Square and Bourke Street Mall. Australian road laws Road safety Victoria is a great place to tour by road. To make driving safe and enjoyable, please comply with all regulations. It is very important that drivers and cyclists are familiar with road rules in order to enjoy a safe journey. Cycling Melbourne has many bike tracks, shared footways and bike parking facilities. Cyclists are required to wear an approved helmet, and failure to do so can result in a fine. Many of Melbourne’s major parks are connected by bike tracks. For further information about bike paths, please refer to the Bicycle Victoria web site www.bv.com.au . RMIT has several places around campus for students to park their bicycles. To prevent bike theft on campus see the section on ‘Keeping safe’ page 27. Car parking On-campus parking is available at RMIT’s Brunswick and Bundoora campuses; however, it is not available at RMIT City campus. There are commercial carparks throughout central Melbourne. Driving in Australia Australia has strict laws that apply to all road users. It is compulsory for all passengers travelling in a car to wear a seat belt, including specific child seats for small children and babies. Maximum speed zones are also marked on major roads and highways. Students with a valid driver’s licence will find Melbourne an easy city to navigate, serviced by freeways and multi-lane highways. Travel is on the left hand side of the road. If you have a current overseas licence you may drive using this, provided it is written in English, or it is accompanied by an English translation. An international driver’s licence can be used, provided the home country licence is valid. If your licence has conditions, but does not show what they are, you must carry an explanation of them from your driver licensing authority. If you have an International Permit, you must use it with your home country driver’s licence which must be current. Should one licence not be current, you will be driving without a valid permit.

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TRANSPORT The Royal Automobile Association of Victoria (RACV) provides information on road travel and insurance, while the Victorian Transport Authority (Vicroads) provides information on registration and licensing, road safety and traffic management. www.racv.com.au www.vicroads.vic.gov.au Hire cars You may wish to hire a car while you are in Australia. You will need identification, your driver’s licence and a deposit. It is a good idea to check hire car rates as they can vary.

  ‘Helpful Contacts' on page 50 See
Helpful pointers for international road users » If you do not hold any driver’s licence, you must apply for a learner’s permit. You may then apply for a licence six moths after holding the learner’s permit. » To obtain a Victorian drivers licence, you will be required to undertake written and driving tests. » You must comply with any conditions on your licence as well as all Victorian rules. Failure to comply may result in a penalty, and even jail. For Victorian Driving Rules and Responsibilities visit: www.vicroads.vic.gov.au/Home/SafetyAndRules/ RoadRules . » In Australia you must drive on the LEFT side of the road. » Drive at a safe, legal speed. » All drivers and passengers must wear a seat belt. » Always give way to cars driving on your right hand side. » Learner and probationary drivers must not drive with alcohol in their blood. Full licence drivers must have a Blood Alcohol Concentration (BAC) of less than 0.05. » Turning vehicles must always give way to pedestrians crossing the road they are turning into.

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ABOUT AUSTRALIA
Indigenous Australians Australia’s Aboriginal people have lived and thrived in Australia’s unique and challenging natural environment. Australia’s rich vegetation and native wildlife helped them establish their presence on the land. Today it is believed the Aboriginals are one of the world’s oldest civilisations. Indigenous Australians live in every State and Territory of Australia and in highly urbanised environments, as well as relatively remote areas. Many Indigenous Australians prefer to be known by local group or language name, for example, Koories (for Aboriginal people of southern NSW and Victoria) or Ngungar (Aboriginal people in south west WA). When Europeans first settled the Port Philip region where Melbourne is now located, it was occupied by five Aboriginal language groups, which together formed the Kulin Nation. Today, the Kulin Nation continues to live, practise and strengthen its customs in urban Melbourne and nearby regions. For further information, contact Ngarara Willim Centre. www.rmit.edu.au/Ngarara European settlement ‘Terra Australis’ was the last landmass to be discovered by European explorers. Talk of this mystical land and the riches it held inspired explorers to sail into the unknown. It wasn’t until Captain James Cook arrived at Botany Bay (Sydney) in 1770 that the great southern land was officially discovered by Europeans. Overcrowded prisons in England and disruption caused by the American Revolution were two key reasons for the first shipment of convicts to Australia. It was the explorer and botanist Joseph Banks who, in 1779, suggested that New South Wales would be a fine site for a penal colony. Australia today Australia is divided into six states: Victoria, New South Wales, Queensland, South Australia, Western Australia and Tasmania and two territories: the Australian Capital Territory (ACT) and the Northern Territory. The majority of Australia’s 20 million residents live in the cities located on the east coast. Australia has six states and two territories, each with their own capital city and parliament.

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ABOUT AUSTRALIA Australian politics and government Australia became a nation after the six self-governing colonies voted to unite and accept the Constitution which established the Commonwealth of Australia. With the agreement of the British Parliament, the Commonwealth of Australia was created on 1 January 1901. The colonies became states of the Commonwealth of Australia, a federal government. Bound by one parliament, one constitution and one flag, Australia celebrated its Centenary of Federation in 2001. Australia’s system of government is based on representative or parliamentary democracy. Australians elect representatives to make important decisions for them and govern on their behalf. Elections are held regularly for the Australian and state or territory parliaments. Voting is compulsory in Australia and all Australian citizens who are 18 years and older are required to vote. The democratic process is transparent and accountable and the right to vote and change governments is taken very seriously. www.australia.gov.au

Quick facts
General
Capital: Canberra Largest city: Sydney National language: English

Area
Total: 7,617,930 km2 Population: 22,198,596 (2010 estimate) Currency: Australian dollar (AUD) Internet TLD: .au Calling code: +61

Time zones
There are three time zones in Australia: » Eastern Standard Time (EST) exists in Victoria, New South Wales, the Australian Capital Territory, Tasmania and Queensland » Central Standard Time (CST) operates in South Australia and the Northern Territory » Western Standard Time (WST) exists in Western Australia. All Australian states (except for the Northern Territory and Queensland) use daylight saving during the summer months (this involves adjusting clocks by one hour).

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ABOUT VICTORIA AND MELBOURNE
Victoria is approximately the same size as the United Kingdom. It is a geographically diverse state with beaches, mountains and national parks. The capital city of Victoria is Melbourne with a population of just over three million people. The city is situated on Port Phillip Bay along the Yarra River and has a temperate climate. Popular Victoria destinations: » Great Ocean Road Site seeing, swimming, surfing, and bushwalking » The Grampians Rock climbing, bush walking and wildlife » Phillip Island Swimming, snorkelling, seals, dolphins and penguins » Mornington Peninsula Swimming, dolphins, walking and bush walking » Mt Hotham Skiing, snowboarding and hiking » Yarra Valley Horse riding and wineries » Dandenongs Bush walking and wildlife About Melbourne Melbourne is famous for its mix of the old and the new. Historic buildings sit side-by-side with modern architecture, creating a unique and beautiful cityscape. Melbourne is a multicultural city built with the knowledge and skills of people from many nations. The inner Melbourne area has more than 500 hectares of parks and gardens, a greater proportion of open space than any other major city in the world. Melbourne is considered Australia’s most sophisticated city, with more than 100 art galleries, the Arts Centre, and a diverse range of live music venues, nightclubs, jazz bars and grand theatres. Melbourne is also addicted to sport, regularly hosting international and national sporting events. Major events include the Australian Open (tennis), the Australian Formula One Grand Prix, motorcycle racing, cricket, the Melbourne Cup (horseracing), rugby, soccer and Australian Rules football.

Quick facts
» Founded by John Batman and John Pascoe Fawkner in 1835 • The traditional owners are the Wurundheri people of the Kulin Nation • Melbourne was Australia’s capital city from 1901–1927 • It hosted the Olympics in 1956; and the Commonwealth Games in 2006 • It now has a population of 3.9 million people

Mildura

Horsham Cavendish

M ra ur y

Swan Hill

Charlton

y lle Va
Echuca Bendigo Benalla Mount Beauty Snowy River National Park

Victoria
Melbourne
Geelong Warrnambool Apollo Bay Phillip Island Dandenong Morwell Foster

Hamilton Port Fairy

The Twelve Apostles

Wilsons Promontory National Park

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ABOUT VICTORIA AND MELBOURNE Melbourne food You will find that Melbourne has many large shopping centres, department stores, discount stores and supermarkets. Trading hours vary, with many supermarkets open 24 hours a day. Markets sell fresh fruit, vegetables, meat, fish and many other items. The historic Queen Victoria Market is just a few minutes walk from RMIT City campus and is very popular with locals. There are many specialised food stores from a wide variety of cultures, including Asian, Indian and Middle Eastern. These goods can often be found in local supermarkets as well. Melbourne’s 3 000 restaurants, cafés and bars are always busy, catering for family lunches, leisurely weekend breakfasts, drinks after work and evening meals. Halal RMIT students, especially those studying at RMIT City and Brunswick campuses, have access to a wide variety of halal food. The RMIT Muslim Students Handbook offers an extensive list of halal restaurants and take-away outlets, butchers and grocery stores. This brochure is readily available from the Hub. Popular Melbourne destinations » City laneways Hidden shops, bars and cafés » Little Bourke Street, City and Box Hill Chinatown » Docklands New bars and restaurants » Queen Victorian Market Queen Street (catch tram on Elisabeth Street) » St Kilda Beach, the Espy and cakes on Acland Street » Chapel Street, South Yarra Clubs and fashion » Lygon Street, Carlton Italian food » Brunswick Street, Fitzroy High Street, Northcote Bohemia » Bridge Road, Richmond Smith Street, Collingwood Factory outlets and cheap shopping Melbourne and Victoria tourist information and attractions » City of Melbourne www.melbourne.vic.gov.au www.thatsmelbourne.com.au » Australian Centre for the Moving Image www.acmi.net.au » Great Ocean Road www.greatoceanrd.org.au » Greater Victoria www.visitvictoria.com » Federation Square www.fedsquare.com » Melbourne Aquarium www.melbourneaquarium.com.au » Melbourne Cricket Ground (MCG) www.mcg.org.au » Melbourne Museum www.melbourne.museum.vic.gov.au » Melbourne Zoo www.zoo.org.au » National Gallery of Victoria www.ngv.vic.gov.au » National Parks Victoria www.parkweb.vic.gov.au » Old Melbourne Gaol www.nattrust.com.au » Queen Victoria Market www.qvm.com.au » Royal Botanic Gardens www.rbg.vic.gov.au » AFL (Australian) Football www.afl.com.au

Victoria Arts Centre, St Kilda Road

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AUSTRALIAN CULTURE
Culture and behaviour Australians are known for their open and friendly manner, and their belief in an equal society without social classes. Some of the social customs in Australia reflect an English/American background of social behaviour. Addressing people In formal situations, it is customary for men and women to shake hands when greeting each other. Australians usually have two or three names. The first and second are given names with the first name being used more frequently. The last name is the family or surname. The family name is used formally with Dr, Miss, Ms, Mr or Mrs. Australians generally prefer to be called by their first names, including lecturers and teachers. People will generally introduce themselves to you by the name that they prefer to be called. Your lecturers will probably introduce themselves and tell you how they would like to be addressed. If not, ask them. Queuing People form queues or line up when waiting for a bank teller, to get on a train or bus, buying tickets or waiting to purchase something. It is considered impolite to push ahead in the queue. When walking down the stairs or escalators to catch a train, make sure you stay to the left so that people in a hurry can walk up or down on the right. Saying ‘excuse me’, ‘please’ and ‘thank you’ is used most commonly when speaking to people. Australians also value their personal space and privacy. It is appropriate to give more space when queuing or standing or talking in close proximity to other people. Punctuality Being on time is important in Australia, so make sure you check meeting times and places. Contact the person that you are meeting if you are running late or unable to make the appointment. If you are late for a doctor’s appointment, you may have to pay a fee. Invitations It is polite to reply to formal (usually in writing), or informal (in person or over the phone) invitations as soon as possible. Formal invitations, such as those for a wedding or party, usually have an RSVP date and replies are expected by the date stated. Discrimination In Australia, it is illegal to discriminate against someone because of their race, sex, sexual preference, disability, social, political or religious beliefs. Racial vilification (slandering or defaming someone on racial grounds) is also illegal. For further information: www.rmit.edu.au/browse;ID=y536v8eo46bfz . Conversation Conversation topics about politics, relationships, sex, religion, or how much a person earns should be approached carefully. When speaking to people for the first time, some conversation topics that can be raised safely include weather, sports, films, music and hobbies. Topics that are personal or could lead to disagreements or arguments, such as personal relationships, salary/income, politics and religion should be avoided unless you know the person very well. Women in Australia are independent and may discuss a variety of issues openly. Women are equal in our culture and should be respected as such. Greetings such as ‘Good morning/afternoon’, ‘Hello’, ‘G’day’ and ‘How are you?’ are used commonly, even amongst strangers. It is also usual and expected that a person says ‘excuse me’ to attract someone’s attention, join in conversations or to be excused from a conversation or meal.

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AUSTRALIAN CULTURE Behaviour in the classroom » Generally you will find a lack of hierarchy between students and professors (lecturers and tutors). » Many students may address academics using their first names and they are not afraid to pose critical questions during lectures. » You are expected to ask questions during classes and it is perfectly acceptable to approach a lecturer after class and ask for assistance or clarification of subject matter taught that day. » It is rude to talk in class while the lecturer is speaking. » Do not have your mobile phone on while in class. » Be on time to classes. Dress code People tend to dress casually at university and especially during summer when the weather is very warm. Please note that it is acceptable for women in Australia to wear shorts and brief tops without being considered provocative or immoral. Formal attire may be required occasionally (for example, for a class presentation, dinner functions) but will be indicated in advance. Social gatherings Social functions such as barbeques (BBQ’s), dinners or parties are common and can be held in private homes, parks, restaurants or function centres. Sometimes it can be a ‘BYO’, which means ‘bring your own’ drinks or your own meat for a BBQ. Alternatively, it can be a ‘bring a plate’ gathering where each guest brings a plate of food to be shared by everyone. If invited to a wedding, food and drink will be supplied and dress is often formal. When dining is in a restaurant, it is usual for the cost of the meals to be shared equally. Saying ‘no’ It is not impolite to say ‘no’ to something you do not want to do. If you have been invited somewhere and don’t want to go, say ‘Thank you for asking me but I can’t go this time, maybe some other time’. Do not let yourself be pressured into drinking alcohol, taking drugs, or having sex when you don’t want to. It is ok to say ‘no’ to someone who may ask you out on a date. Australians don’t have servants. Most people are independent and cook and clean for themselves. Some people may pay a person to come to their home to help with domestic tasks, but they are not called maids. They just do a job like anyone else. Manual work is not looked down upon and it is common to see men and women alike doing various chores around the house or garden. Censorship Our censorships laws for ‘free to air’ media are a lot more lenient than most countries. Some radio stations use explicit language and many tv shows are quite graphic. Bribery Visitors to Australia should remember that bribery is not part of our culture—it is illegal in this country and is not accepted by society. Customs When in a new culture, it is a good idea to observe the habits and customs of other people because they may express their feelings differently to people of your own culture. Don’t jump to conclusions. With so many different cultures and different beliefs it can be easy to misunderstand someone’s comments or intentions—clarify. Australian law Ignorance is no excuse for breaking the law. Everyone must abide by Australian Federal and State laws. There are also Australian laws against: » swearing, spitting or urinating in a public place » excessive noise. Laws are in place to prevent loud noise before 7 am and after 10 pm. Tipping Tipping is not compulsory or expected. Individuals tip only when they feel that the service they have received has been particularly good. When eating in a restaurant, a group of friends might each put in money as a tip to the waiter. Smoking Smoking is prohibited on public transport, in restaurants, cinemas and public buildings. You can be fined for smoking in prohibited areas. If you are at someone’s home, it is polite to excuse yourself and smoke outside. Rubbish Place rubbish in rubbish bins. If there are no rubbish bins you should carry the rubbish until it can be put in a bin. You can be fined for throwing rubbish on the ground. Jay walking If there is a crosswalk or crossing lights use these to cross the road. You can be fined for not crossing at the lights, especially in the city centre.

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FURTHER STUDIES AT RMIT
RMIT is a multi-level university with a wide range of programs ranging from pre-university through to PhD programs. It is therefore possible, in most cases, to further your studies with RMIT. For example, if you have completed an undergraduate degree, you may wish to pursue a masters program or PhD at RMIT. You may even wish to diversify and continue your studies in a different field from your current qualifications or finish your current studies at RMIT. To find out about programs for international students at RMIT, you are welcome to go to RMIT Info Corner where staff will be happy to offer course information and assist you with RMIT applications. RMIT Info Corner is located at Building 22, 330 Swanston Street.
RMIT Info Corner

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HELPFUL CONTACTS
RMIT privacy statement

RMIT University General enquiries

 www.rmit.edu.au/privacy
RMIT policies

 +61 3 9925 2000  www.rmit.edu.au
RMIT Emergency helpline for international students

 www.rmit.edu.au/policies
Refunds

 www.rmit.edu.au/policies/refunds
RMIT academic colleges and schools College of Business Schools: Accounting, Business IT and Logistics, Business TAFE, Economics, Finance and Marketing, Graduate School of Business and Law, Management City campus: Building 108, 239 Bourke Street Postal address: GPO Box 2476 Melbourne VIC 3001  +61 3 9925 5555  businessevents@rmit.edu.au  www.rmit.edu.au/bus College of Design and Social Context (DSC) Schools: Architecture and Design, Art, Design TAFE, Education, Fashion and Textiles, Global Studies, Social Science and Planning, Media and Communication, Property, Construction and Project Management City campus: Building 101, Level 10 171 La Trobe Street Postal address: GPO Box 2476 Melbourne VIC 3001  +61 3 9925 2226  www.rmit.edu.au/dsc

 +61 3 9925 3999
International Services City Campus International desk at Info Corner Level 1, Building 22, 330 Swanston Street Melbourne VIC 3000

 + 61 3 9925 5156  + 61 3 9663 6925  www.rmit.edu.au/programs/international
The Hub (Student cards, payments, enrolment enquiries) The Hubs are located at all of RMIT major campuses.

 +61 3 9925 8980  www.rmit.edu.au/students/hub
Security and emergency assistance

 +61 3 9925 3333 (or extension 53333 from any
RMIT phone) After hours:

 +61 3 9925 3895  www.rmit.edu.au/security
Important dates—RMIT University

 www.rmit.edu.au/students/importantdates
Changing your address

 www.rmit.edu.au/students/address
RMIT University handbook

 www.rmit.edu.au/handbook

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HELPFUL CONTACTS College of Science, Engineering and Health (SEH) Schools: Aerospace, Mechanical and Manufacturing, Engineering, Applied Sciences, Civil, Environmental and Chemical Engineering, Computer Science and Information Technology, Electrical and Computer Engineering, Engineering TAFE, Health Sciences, Life and Physical Sciences, Mathematical and Geospatial Sciences, Medical Science City campus: Building 14, Level 12 Corner Swanston and Franklin Streets  +61 3 9925 9520 Bundoora campus: Building 202, Level 4, Room 77  +61 3 9925 6552 Postal address: GPO Box 2476 Melbourne VIC 3001  www.rmit.edu.au/seh RMIT International student support services International Student Information and Support (ISIS) City campus: » Student Services Centre Building 14, Level 4  +61 3 9925 2963 Brunswick campus: Building 514, Level 1, Room 20 Bundoora campus: Building 202, Level 3 Postal address: GPO Box 2476 Melbourne VIC 3001  isis.advisor@rmit.edu.au  www.rmit.edu.au/isis International Student Services Desk City campus: Info Corner Building 22, Level 1 Postal address: GPO Box 2476 Melbourne VIC 3001  +61 3 9925 5156  Isservices@rmit.edu.au  www.rmit.edu.au/isis RMIT Association of International Students (RAIS)  raispresident@rmit.edu.au

 www.su.rmit.edu.au/international/index.html
Mentors Assisting the Transition Experience (MATE)  mate@rmit.edu.au  www.rmit.edu.au/isis/beforermit/mate Arrival Services Form

 www.rmit.edu.au/programs/international/arrivalservices
RMIT Housing Advisory Service  housing@rmit.edu.au

 www.rmit.edu.au/housing
City campus: Building 14, Level 4  +61 3 9925 2963 Bundoora West campus: Building 202, Level 3 (Wednesdays only)  +61 3 9925 7280 RMIT International College (RMIT College) City campus: Building 97, Level 1  +61 3 9925 4190  international.college@rmit.edu.au  www.rmit.edu.au/internationalcollege RMIT International Student Scholarships City campus: Building 22, Level 4  +61 3 9925 5135/1348  ISscholarships@rmit.edu.au  www.rmit.edu.au/scholarships/international

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HELPFUL CONTACTS RMIT LEAD Program City campus: Building 57, Level 4, Room 13B  +61 3 9925 4196/4199  lead@rmit.edu.au  www.rmit.edu.au/lead Other student support services at RMIT Study and Learning Centre Disability Liaison Unit City campus: Building 10, Level 4 Brunswick campus: Building 514, Level 2 Bundoora campus: Building 202, Level 3  +61 3 9925 1089  TTY: +61 3 9925 3673  dlu@rmit.edu.au  www.rmit.edu.au/disability RMIT English Worldwide City Campus: Level 6, 393 Swanston Street  +61 3 9657 5800  englishworldwide@rmit.edu.au  www.rmitenglishworldwide.com Education Abroad Office City Campus: Building 15  + 61 3 9925 3947  eao@rmit.edu.au  www.rmit.edu.au/globalpassport/educationabroad Health Promotion Unit Postal address: GPO Box 2476 Melbourne VIC 3001  +61 3 9925 2297  myhealth@rmit.edu.au  www.rmit.edu.au/students/health Tutors/Career Development and Employment (CDE)  careers@rmit.edu.au  www.rmit.edu.au/careers City campus: Building 14, Level 4  +61 3 9925 2078 Brunswick campus: Building 514, Level 2  +61 3 9925 5280 Bundoora campus: Building 202, Level 3  +61 3 9925 7280

 +61 3 9925 3600  www.dlsweb.rmit.edu.au/lsu
City campus: » Building 12, Level 4, Room 20 » Building 108, Level 4, Room 23 Student Legal Services  student.legal@rmit.edu.au  www.rmit.edu.au/legal Bookings for the Legal Service may be made via City campus:  +61 3 9925 2078 Brunswick campus:  +61 3 9925 2280 Bundoora campus:  +61 3 9925 7280 RMIT counselling services » City campus: Building 74 52 Cardigan Street, Carlton A limited number of daily drop-in sessions are available at the City campus. These appointments can only be booked for the same day and are available on a first come, first served basis (bookings essential) for urgent issues. Brunswick campus: Building 514, Level 1, Room 22 25 Dawson Street Bundoora west campus: Building 202, Level 3 Plenty Road  +61 3 9925 4365  counselling@rmit.edu.au  www.rmit.edu.au/counselling

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HELPFUL CONTACTS RMIT Association of International Students RMIT Link

 www.su.rmit.edu.au/international
RMIT Postgraduate Association City campus: Postgraduate lounge Building 28, Level 3  +61 3 9925 1812  rpa@rmit.edu.au  www.rpa.rmit.edu.au RMIT Student Union

 www.union.rmit.edu.au
Child-care services City campus: Children’s Centre 97–105 Franklin Street Melbourne VIC 3000  +61 3 9662 1295  childcare.city@rmit.edu.au  www.rmit.edu.au/ssg/childcare Chaplaincy City campus: Building 11  +61 3 9925 2317  chaplaincy@rmit.edu.au  www.rmit.edu.au/chaplaincy Prayer rooms City campus: » Building 11, Level 2 and 3 » Building 108, Level 3 (Separate male and female rooms are available at each location) » Building 108, Level 3, Room 34 (Next to the Student Union Office) Brunswick campus: Building 514, Level 1 (one male and one female multi-faith prayer room.) Bundoora West campus: » Building 202, Level 4, Room 29 (male) » Building 202, Level 2, Room 19 (female) (No wash facilities, only bathroom facilities.) Bundoora East campus: Building 251, Level 3, Room 41a (one male and one female prayer room)  +61 3 9925 2317

 +61 3 9925 2473  www.su.rmit.edu.au
City campus » Building 8, Level 3  +61 3 9925 5004 » Building 108, Level 3  +61 3 9925 5647 Brunswick campus: Building 514, Level 2  +61 3 9925 9478 Bundoora Campus: Building 204  +61 3 9925 7226 Carlton (TAFE) office: Building 57, Level 4  +61 3 9925 4769 RMIT Study and Learning Centre (SLC)  studyandlearningcentre@rmit.edu.au  www.rmit.edu.au/studyandlearningcentre  www.dlsweb.rmit.edu.au/lsu City campus: Building 12, Level 4, Room 20  +61 3 9925 3600 Bundoora campus: Building 220, Level 2, Room 3  +61 3 9925 7525 Brunswick campus: Building 514, Level 1, Room 19  +61 3 9925 3600

 www.rmit.edu.au/chaplaincy/spiritualcentre/
prayerrooms (Staff and student groups wishing to book prayer rooms can do so by contacting the Chaplaincy Office above.)

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HELPFUL CONTACTS

RMIT facilities Internet

RMIT clubs and societies SYN 16 Cardigan Street, Carlton  +61 3 9925 9907 (office)  +61 3 9925 4747 (on air)  info@syn.org.au  music@syn.org.au  http://syn.org.au RMITV Broadcast channel: UHF 31  rmitv@rmitv.rmit.edu.au  http://rmitv.rmit.edu.au RMIT clubs and societies City campus: » Swanston Street office Building 8, Level 3  +61 3 9925 5004 » Bourke Street office Building 108, Level 3  +61 3 9925 5647 Carlton: TAFE office Building 57, Level 4  +61 3 9925 4769 Brunswick campus: Building 514, Level 2  +61 3 9925 9478 Bundoora campus: Building 204  +61 3 9925 7226  www.su.rmit.edu.au/clubs Student Exchange Club

 helpdesk@rmit.edu.au
» Information Technology Services (the RMIT network, computer facilities)  www.rmit.edu.au/its » myRMIT (email, course information access)  www.rmit.edu.au/myrmit » IT support information—Helpdesk  +61 3 9925 8888 Off Campus Remote Dial in Services (RDS)

 www.rmit.edu.au/its/remote
Wireless internet

 www.rmit.edu.au/its/wireless
Computer labs at RMIT University

 www.rmit.edu.au/students/labs
Libraries

 www.rmit.edu.au/library
» Swanston Library Building 8, Level 5 360 Swanston Street  +61 3 9925 2068 » Business Library Building 108, Level 5 239 Bourke Street Tel. +61 3 9925 5692 » Carlton Library Building 94, Level 3 23 Cardigan Street  +61 3 9925 4258 » Brunswick Library Building 514, Level 2 25 Dawson Street  +61 3 9925 9415 » Bundoora East Library Building 251, Level 2 Plenty Road  +61 3 9925 6070 » Bundoora West Library Building 210 Plenty Road  +61 3 9925 7544

 www.facebook.com/group.php?gid=2262921024

54

HELPFUL CONTACTS The Age (Melbourne daily newspaper)

Australian government departments Department of Immigration and Citizenship, Australia (DIAC) Street address: Ground floor, Casselden Place 2 Lonsdale Street, Melbourne (Visit the web site for international locations)  131 881 (in Australia only) Visit the web site for international numbers:  General: www.immi.gov.auStudents  www.immi.gov.au/students Postal address: GPO Box 241 Melbourne Department of Foreign Affairs and Trade (DFAT)

 www.theage.com.au
The Herald Sun (Melbourne daily newspaper)

 www.heraldsun.news.com.au
The ABC (Australian Broadcasting Corporation – national radio and television broadcaster)

 www.abc.net.au
Employment Volunteering Victoria

 www.volunteer.vic.gov.au
Volunteering Australia

 www.volunteeringaustralia.org
Employment web sites (job listings) SEEK  www.seek.com.au My Career  www.MyCareer.com.au JobSearch  https://jobsearch.gov.au Jobs Jobs Jobs  www.jobsjobsjobs.com.au RMIT Employment Services  areers@rmit.edu.au  www.rmit.edu.au/careers Banks Universal Currency Converter

 www.dfat.gov.au
Department of Education, Employment and Workplace Relations (DEEWR)

 www.deewr.gov.au
Foreign Embassies in Australia

 www.dfat.gov.au/embassies.html
Customs Australia

 1300 363 263 (in Australia)  +61 2 6275 6666 (outside of Australia)
 information@customs.gov.au  www.customs.gov.au Australian Tax Office (ATO) Tax File Numbers, tax returns etc.  13 28 61  www.ato.gov.au Equal Opportunity Commission Victoria Level 3, 380 Lonsdale Street Melbourne  1300 891 848 / 1300 152 494  complaints@veohrc.vic.gov.au  www.humanrightscommission.vic.gov.au/Home.asp The Australian (national newspaper)

 www.xe.com/ucc
ANZ Branch: City campus, 353 Elizabeth Street ATM: Melbourne Central Level 3, 211 La Trobe Street  13 13 14 For a list of all branch and ATM locations:  www.anz.com

 www.theaustralian.news.com.au

55

HELPFUL CONTACTS Commonwealth Bank Branch: City campus, 191 Swanston Street ATM: City campus, Swanston Street and Melbourne Central  13 22 21 For a list of all branch and ATM locations:  www.commbank.com.au National Australia Bank (NAB) Branch: City campus 228–234 Lonsdale Street ATM Melbourne Central Ground floor, 211 La Trobe Street  13 22 65 For a list of all branch and ATM locations:  www.nab.com.au Westpac Branch: QV Village Branch 172–174 Lonsdale Street ATM: Melbourne Central Level 1, 211 La Trobe Street  13 20 32 For a list of all branch and ATM locations:  www.westpac.com.au Health Overseas Student Health Cover Medibank QV Medical Centre Shop 55, corner Swanston and Lonsdale Street  +61 3 9662 225 La Trobe Street Medical 25 Collins Street  +61 3 9650 0023 Brunswick campus: Brunswick Central Medical Centre 200 Sydney Road  +61 3 9381 1300 Brunswick Betta Health 30 Sydney Road  +61 3 9383 4155 Brunswick Community Medical Centre 11 Glenlyon Road  +61 3 9380 4297 Bundoora campus: Grimshaw Street Medical Clinic 585—587 Grimshaw Street  +61 3 9467 5541 Plenty Road Medical Clinic 105 Plenty Road  +61 3 9467 5433 Bundoora Medical Centre 39 Plenty Road  +61 3 9467 4111 Dentists City campus: City Smiles 8/20 Collins Street  +61 3 9654 6979  www.dentistmelbournecbd.com.au Dr Richard Skinner’s Dental Surgery 9th Floor, Suite 2 15 Collins Street  +61 3 9662 1505  www.dentistskinner.com.au Smile Solutions Level 1, Manchester Unity Building 220 Collins Street  +61 3 9650 4920  www.smilesolutions.com.au

 +61 3 132 331  www.medibank.com.au
Traveller’s Medical and Vaccination Centre

 1300 658 844
Doctors City campus: Swanston Street Medical Centre 393 Swanston Street  +61 3 9654 2722

56

HELPFUL CONTACTS Brunswick campus: Brunswick Dental Group 266 Sydney Road  +61 3 9380 1305 Brunswick Road Dental Clinic 200 Brunswick Road  +61 3 9388 1580 Bundoora campus: Bundoora Dental Clinic 1/47 Plenty Road  +61 3 9467 3733 Smile Creation 1258 Plenty Road  +61 3 9467 5548 Chemists/pharmacists City campus: Swanston Street Medical Centre 393 Swanston Street  +61 3 9654 2722 Health Information Pharmacy Shop 210, Melbourne Central Corner La Trobe and Swanston Street  +61 3 9650 8850 Brunswick campus: Priceline Pharmacy Brunswick 362–366 Sydney Road  +61 3 9380 4619 Brunswick Pharmacy 369 Sydney Road  +61 3 9380 9118 Bundoora campus: Nova Pharmacy Bundoora 39 Plenty Road  +61 3 9467 1414 Bundoora Midnight Pharmacy 95 Plenty Road  +61 3 9467 7655 Beyond Blue Beyondblue is a national, independent, not-for-profit organisation working to address issues associated with depression, anxiety and related substance misuse disorders in Australia.  1300 22 4636  www.beyondblue.org.au Lifeline Lifeline provides confidential telephone counselling. The free service is available 24 hours a day, 365 days a year. Medical emergencies Ambulance and emergencies  000 Poisons Information Centre  131 126  www.austin.org.au/poisons Hospitals St Vincent’s Hospital 41 Victoria Parade  +61 3 9288 2211  www.svhm.org.au The Royal Melbourne Hospital Grattan Street, Parkville  +61 3 9342 7022  www.mh.org.au Counselling services

 131 114
Women’s Information Referral Exchange Women’s Information Referral Exchange (WIRE) is a telephone service women can call to talk through their problems with trained women volunteers. The service operates between 9.30 am and 5.30 pm on weekdays.  1300 134 130  www.wire.org.au Men’s Referral Service Men worried by their behaviour can call the Men’s Referral Service. The service is open rom 12 noon to 9 pm, Monday to Friday.  +61 3 9428 2899  www.mrs.org.au

57

HELPFUL CONTACTS Parentline A confidential telephone counselling service for any parenting issue.  132 289  www.parentline.com.au Gamblers Help If gambling is affecting your behaviour, call for confidential counselling and advice.  1800 156 789 GriefLine Telephone counselling helpline open daily from 12noon–3 am.  +61 3 9596 7799  www.griefline.org.au Sexual Health Clinics The Melbourne Sexual Health Centre All services at the Centre are free and confidential. 580 Swanston Street, Carlton  +61 3 9341 6200  www.mshc.org.au HIV/Sexual Health Connect  1800 038 125  www.connectline.com.au Hepatitis C Council of Victoria Suite 5, 200 Sydney Road, Brunswick  1800 703 003 (Freecall)  hepcvic@vicnet.net.au  www.hepcvic.org.au Family Planning Victoria 901 Whitehorse Road, Box Hill  + 61 3 9257 0100  fpv@fpv.org.au  www.sexlife.net.au

Housing Student apartment complexes  www.rmit.edu.au/housing  www.rmitvillage.com.au  www.rooms.net.au Temporary accommodation  www.rmit.edu.au/international/ temporaryaccommodation RMIT Housing Advisory Service See contacts: RMIT international support services  www.rmit.edu.au/housing Renting  1300 55 81 81  www.consumer.vic.gov.au Tenants Union of Victoria  +61 3 9416 2577  www.tuv.org.au Real estate agents and rental properties  www.realestate.com.au  www.property.com.au  www.rentfast.com.au  www.domain.com.au  www.rmit.edu.au/housing Australian Residential Tenancies Act  www.tuv.org.au/homepage.aspx Melbourne and Victoria tourism attractions City of Melbourne  www.melbourne.vic.gov.au  www.thatsmelbourne.com.au  www.visitmelbourne.com  www.onlymelbourne.com.au Melbourne Visitors Centre Federation Square Corner Flinders and Swanston Streets 2 Swanston Street  +61 3 9658 9658  www.thatsmelbourne.com.au/touristinformation

58

HELPFUL CONTACTS Melbourne City Search www.melbourne.citysearch.com.au Federation Square Corner Swanston and Flinders Streets  +61 3 9655 1900  www.fedsquare.com Melbourne Aquarium Corner King and Flinders Streets  +61 3 9923 5999  www.melbourneaquarium.com.au Melbourne Cricket Ground (MCG) Brunton Avenue, Richmond  +61 3 9657 8888  www.mcg.org.au Queen Victoria Market 513 Elizabeth Street  +61 3 9320 5822  www.qvm.com.au Melbourne Museum 11 Nicholson Street, Carlton  13 11 02  www.museumvictoria.com.au Immigration Museum Old Customs House 400 Flinders Street  13 11 02  www.museumvictoria.com.au Scienceworks and Melbourne Planetarium 2 Booker Street, Spotswood  13 11 02  www.museumvictoria.com.au Eureka Skydeck 88 Riverside Quay, Southbank  +61 3 9693 8888  www.eurekaskydeck.com.au National Gallery of Victoria – International 180 St Kilda Road  +61 3 8620 2222  www.ngv.vic.gov.au National Gallery of Victoria – The Ian Potter: NGV Australia Federation Square  +61 3 8620 2222  www.ngv.vic.gov.au Old Melbourne Gaol 377 Russell Street  +61 3 8663 7228  www.oldmelbournegaol.com.au Royal Botanic Gardens Birdwood Avenue, South Yarra  +61 3 9252 2300  www.rbg.vic.gov.au Melbourne Zoo Elliott Avenue, Parkville  +61 3 9285 9300  www.zoo.org.au Werribee Open Range Zoo K Road, Werribee  +61 3 9731 9600  www.zoo.org.au Australian Centre for the Moving Image (ACMI) Federation Square, Flinders Street  +61 3 8663 2200  www.acmi.net.au Great Ocean Road  www.greatoceanrd.org.au Greater Victoria  www.visitvictoria.com National Parks Victoria  www.parkweb.vic.gov.au Melbourne and Victoria transport Allied Chauffeured Cars  +61 3 1800 350 850 (Toll free number)  www.alliedcars.com.au Metlink  13 16 38  www.metlinkmelbourne.com.au myki  13 69 54  www.myki.com.au Yarra Trams  1800 800 166  www.yarratrams.com.au

59

HELPFUL CONTACTS tramTRACKER  +1300 698 726  www.tramtracker.com Melbourne Ferries  +61 3 8610 2600  www.melbcruises.com.au Bicycle Victoria 10/446 Collins Street  +61 3 8636 8888  www.bv.com.au Yellow Cabs  13 19 24  www.yellowcabs.com.au Road laws Royal Auto Club Victoria (RACV) (insurance)  13 72 28  www.racv.com.au VicRoads (Victoria Roads Corporation) (Government)  13 11 71  www.vicroads.vic.gov.au Shopping Coles supermarket Lower Ground Mall, 211 La Trobe Street  +61 3 9663 5245 For a list of Coles supermarket locations in Melbourne visit:  www.coles.com.au Woolworths supermarket QV, Corner Lonsdale and Swanston Streets  +61 3 9663 5181 For a list of Woolworths supermarket locations in Melbourne visit:  www.woolworths.com.au Great Eastern Asian Groceries 183 –189 Russell Street  +61 3 9663 3716 Queen Victoria Market 513 Elizabeth Street  +61 3 9320 5822  www.qvm.com.au RUSU Realfoods City campus: Building 8, Level 4 RMIT Furniture Collective City campus: Building 8, Level 3  su.freefurniture@rmit.edu.au Travel information Maps and locations  www.whereis.com.au Youth Hostels Australia  www.yha.com.au Bureau of Meteorology Weather  www.bom.gov.au Australian Tourism Guide  www.australia.com Lonely Planet Guides  www.lonleyplanet.com.au Trip Advisor  www.tripadvisor.com Flights, tours and hotels WebJet—Airplane Flight Company Comparison (Flights, hotels and car hire)  1300 137 737  www.webjet.com.au Intrepid Travel (Tours and flights) 360 Bourke Street  + 61 3 8602 0500 or 1300 364 512  bourke@intrepidtravel.com For a list of all branch locations visit:  www.intrepidtravel.com

60

HELPFUL CONTACTS STA Travel (Tours, hotels and flights) City campus: Level 4, Union Building  + 61 3 9663 7365 or 13 47 82 For a list of all branch locations visit:  www.statravel.com.au Virgin Blue (Flights and hotels)  13 67 89  www,virginblue.com.au Jetstar (Flights and hotels)  +61 3 9347 0091  www.jetstar.com Tiger Airways (Flights)  +61 3 9335 3033  www.tigerairways.com.au Qantas (Flights and hotels)  13 13 13  www.qantas.com.au Utilities and communications providers Telecommunications suppliers Telstra Australia (Home telephone, mobiles, internet, PayTV)  www.telstra.com.au Optus Telecommunications Australia (Home telephone, mobiles, internet)  13 33 45  www.optus.com.au iiNet (Home telephone, internet)  www.iinet.net.au Virgin Mobile (Mobiles)  13 63 69  www.virginmobile.com.au Telephone directory  +61 3 1223 – local and interstate  +61 3 1225 – international operator  www.whitepages.com.au – residential and business  www.yellowpages.com.au - commercial Telephone interpreter service Free service offering assistance in over 80 languages, 24 hours a day  +61 3 131 450 Utilities and water suppliers www.truelocal.com.au For information on who your water supplier is and which electricity, gas and phone companies operate in Victoria please refer to the front section of the White Pages telephone directory.

 www.whitepages.com.au
Phone cards You can purchase phone cards from Newsagents, Australia Post, 7-Eleven Service Stores, or most supermarkets and petrol stations. Postal services You can buy stamps and envelopes from most Newsagents. To send mail, visit the Australia Post web site, or a Post Office to find out about postal costs, and weight charges. You can post mail through any red mailbox—located inner city and in suburb locations around Melbourne and Australia. Australia Post Urban Market, QV Melbourne 3 Albert Coates Lane For a full list of Australia Post Offices, visit:  www.auspost.com.au

61

RMIT CITY CAMPUS MAP
A B C D E F G Site under construction H I J K L
85 91 97 98

Queensberry Street
City campus buildings not on this map: » Building 154 (Royal Dental Hospital, 720 Swanston Street, Carlton) » Building 158 (Office of PVC Business, 300 Queen Street, Melbourne)
the Hub Library Wheelchair access
55
Under redevelopment

A B C
57

56

55
Hall S P

Building number Landmark Security
70

76 43 74 69 71 42 95

D E F G H I Lygon Street

45

Parking
94 78 89 93 75 53 52 51 66 73 50

Earl Street Cardigan Street

96

Orr Street

Victoria Street

reet ry St Ther
105

City Baths

Fran
Stew

kli
49

eet n Str
39

9 14 12
S

13 11

J K

« tram s: 1 • 3•5

7
Old Melbourne Gaol

L M N O P
101

eet art Str

M
88

Site under construction

10

Casey Plaza Theatre

•6• 8 • 16 • 64 •

15 5 8
Kaleide Theatre

80

N O

P

ni Alum rd a ourty C
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cke A’Be

eet tt Str
37

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72 »

en Bow
4

ell St

21 20 1

reet

Stree

Swan

86

38

P Q

16

Little Eliza S beth treet
« tram s: 19 • 48 • 9 57 • 5 • 70 • 75 »
RMIT Bookshop

obe La Tr

Stree
36

t

t

2
Storey Hall

24 22

Ormond statue

m « tra

3 24 • cle • s: cir

ston Stree t

Q R

R S T U V W

obe La Tr
ms: « tra circle • 24 • 30 »

Stree

t

to 23 9 Bou treet, rke S Bldg 108 »

Victoria State Library

Melbourne Central Train Station

S T U

MCCC

Little

Lons

d

tree ale S

t
V W

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Produced by University Marketing from information supplied by Property Services. City campus map ver 30Sep2010.

62

RMIT CITY CAMPUS MAP

RMIT City campus: 124 La Trobe Street, Melbourne 3000
CAMPUS DIRECTORY
Service/office Building.Level ....Grid Ref Alumni Courtyard ..................................18 .................. M18 Café 57 ................................................57.4 ............... D17 Caffeine at Re: Vault Bar .......................16.1 ............... P11 Casey Plaza Lecture Theatre and Video Conference Centre .....................10.4 ............... M11 Edward Jackson Room ........................57.4 ............... D17 First Site RMIT Union Student Gallery ....................................16.1 ............... P12 Kaleide Theatre.....................................8.2 ................. N12 Main Cafeteria ......................................8.4 ................. N12 Project Space Gallery ...........................94.2 ............... G13 RMIT Gallery ........................................16.2 ............... P12 Storey Hall ............................................16.2 ............... P12 COLLEGE OFFICES College of Business .............................158.1 College of Design and Social Context ......................................101.7 ............. P22 College of Science, Engineering and Health ............................................14.12 ............. K10 STUDENT ADMINISTRATION OFFICES The Hub (Information for enrolled students and disability access assistance) ...........................................12.4; 108.4 .... L10; N26 RESEARCH CENTRES AFI Research Collection ........................21.4 ............... O18 AHURI (Australian Housing and Urban Research Institute)......................15.4 ............... M16 Centre for Animation and Interactive Media ..................................36.3 ............... Q9 Centre for Applied Social Research.......15.4 ............... M16 Centre for Design..................................15.2 ............... M16 Centre for Management Quality Research ..................................108.16 ........... N26 Centre for Smart Internet Technology ..........................................108.15 ........... N26 Co-operative Research Centre for Polymers ........................................7.2 ................. L14 Co-operative Research Centre for Water Quality and Treatment ...........7.2 ................. L14 Frances Burke Textile Resource Centre ..................................15.2 ............... M16 Globalism Institution .............................37.5 ............... O9 Innovation Unit......................................10.3 ............... M11 Microelectronics and Materials Technology Centre (MMTC) ..................12.7 ............... L10 Rheology and Materials Process Centre .....................................7.2 ................. L14 RMIT Geospatial Science Initiative ........12.11 ............. L10 Spatial Information Architecture Laboratory ............................................97.3 ............... G11 ACADEMIC SCHOOLS Accounting ...........................................108.15 ........... N26 Aerospace, Mechanical and Manufacturing Engineering ...................57.5 ............... D17 Media and Communication ...................9 .................... K14 36.3................ Q10 Applied Science....................................3.1 ................. N15 Architecture and Design........................8.12 ............... N12 Art ........................................................24.2 ............... Q13 Business IT and Logistics .....................108.17 ........... N26 Business TAFE .....................................108.13 ........... N26 Civil and Chemical Engineering ............10.12 ............. M11 Computer Science and Information Technology .........................14.8 ............... K10 Design TAFE ........................................94.4 ............... G13 Economics, Finance and Marketing ............................................108.12 ........... N26 Electrical and Computer Engineering ..........................................10.7 ............... M11 Service/office Building.Level ....Grid Ref Global Studies, Social Science and Planning ........................................37.2 ............... O9 Graduate School of Business and Law ...............................................13.2 ............... K18 Engineering TAFE .................................57.5 ............... D17 Life and Physical Science .....................51.6 ............... H15 Management ........................................108.16 ........... N26 Mathematical and Geospatial Science ...............................8.9 ................. N12 Property Construction and Project Management ............................8.8 ................. N12 SERVICES AND FACILITIES Ngarara Willim Indigenous Centre .........14.2 ............... K10 Student Union Activities Office ..............10.4 ............... M11 Admissions—Prospective Students .....88.9 ............... N1 Alumni Relations ..................................96.2 ............... G18 Centre for international Students and Scholars (CISS)..............................15.1 ............... M16 Chancellery ..........................................21.2 ............... O18 Chaplaincy............................................11.1 ............... K17 Child Care Centre 97-105 Franklin St ................................85.2 ............... M2 Clubs and Societies ..............................8.3 ................. N12 Commonwealth Bank (Swanston Street) .................................8.2 ................. N11 Copy Centre .........................................10.4 ............... M11 Disability Liaison Unit ............................10.4 ............... M11 Education Aboard Unit .........................15.1 ............... M16 English Language Programs .................36.6 ............... Q10 Fitness Centre ......................................8.3 ................. N12 International Students Lounge ..............10.4 ............... M11 Library—Business.................................108.5 ............. N26 Library—Carlton ...................................94.3 ............... G13 Library—Swanston ...............................8.5 ................. N12 Lost Property (Security Office) Franklin Street ......................................14.3 ............... K10 Mail Room ...........................................12.3 ............... L10 Muslim Prayer Room ............................11.3 ............... K17 Muslim Prayer Room ...........................108.3 ............. N26 New Enterprise Incentive Scheme (NEIS) .....................................108.6 ............. N26 Office of PVC Business .........................158.3 Property Services .................................105.10 ........... J3 Revenue (Students)—The Hub ............12.4 ............... L10 Revenue (Staff) .....................................88.3 ............... M1 RMIT Association of International Students (RAIS) ....................................8.4 ................. N12 RMIT Book Shop (Little La Trobe St) ............................ R5 RMIT Book Shop (Bourke Street) .........108.2 ............. N26 RMIT Career Development and Employment .........................................14.4 ............... K10 RMIT Counselling Service ....................43.1 ............... D14 RMIT International Services ..................22.4 ............... Q12 RMIT Postgraduate Association (RPA) ....................................................28.3 ............... O13 RMIT Printing Services ........................8.4 ................. N12 RMIT Publishing....................................96.2 ............... G18 RMIT Training Pty Ltd ...........................105.9 ............. J3 RMIT Union Administration Office ........8.3 ................. N12 Second Hand Bookshop (Student Union).....................................8.3 ................. N12 Security—Franklin St ...........................14.3 ............... K11 Spiritual Centre ....................................11.3 ............... K17 Sport and Recreation ...........................8.3 ................. N12 STA Travel ............................................12.4 ............... L11 Student Union Council (SUC) ................8.3 ................. N12 University Secretariat ...........................20.1 ............... P19

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RMIT BRUNSWICK CAMPUS MAP
Dawson Street (to Sydney Road )
A B
Dawson Street Community Child Care Cetre

Railway Reserve

C D E

515

511 516

F
514

G H I

To Jewell train station

512

J K L M

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Produced by University Marketing from information supplied by Property Services. City campus map ver 30Sep2010.

RMIT Brunswick campus: 25 Dawson Street, Brunswick 3056
CAMPUS DIRECTORY Service/office Building.Level Grid Ref
514
P

the Hub Library Building number Parking

Fashion and Textiles .......................... 511 ..................... D15 International Centre of Graphic Technology ........................... 515.1 .................. C10 RMIT Print Services............................ 515.1 .................. C10 School of Design TAFE ...................... 515 ..................... C10 The Hub, Brunswick campus ............. 514.2 .................. H10

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RMIT POINT COOK SITE MAP
Pt Cook Road

RMIT Pt Cook Site: RAAF Willians Base Point Cook Airfield Point Cook VIC 3030

Stutt Street
Sunshine FOOTS C R AY

Yarraville Spotswood Newport

Melbourne

Cole Street
Hoppers Crossing

Aircraft
RO AD

Laverton Westona ALTONA MEADOWS

Seaholme ALTONA WILLIAMSTOWN

WERRIBEE POINT COOK

PO IN T

POINT COOK ROAD

Point Cook Coastal Park

Entrance

Point Cook RAAF Base
WERRIBEE SOUTH

P O R T P H I L L I P B AY

450

www.rmit.edu.au/about/campuses

Produced from information supplied by Property Services. City campus map ver 12Jun09.

CO OK

Williams Road Merz Road

450
P
Main entrance

Building number Parking

450

65

66
Produced by University Marketing from information supplied by Property Services. City campus map ver 30Sep2010.

A
Wind Tunnel

the Hub
257 258

Library

B C

« tram: 86 »

Bus stop
252 254 253 251

Tram stop

211

Bundoora campus east
D E

Building number

McKimmies Road

Hall

Landmark
255

Plenty Road

P
256

Plenty Road

Parking

Bundoora campus west

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Cricket Nets Athletics Track & Soccer Field Tennis Courts

H I
Baseball Pitch
Fo ot ba ll F

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« tram: 86 »

J
Hockey Field

208

ie ld

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211 214 203 204 201 206 205 202 210 207 215 223

213

K
220
Lake

L

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L M N O
« tram: 86 »

217

Plenty Road

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N

RMIT BUNDOORA EAST AND WEST CAMPUSES MAP

O

222 216

P

P Clements Drive

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RMIT BUNDOORA EAST AND WEST CAMPUSES MAP

RMIT Bundoora campus: Plenty Road, Bundoora 3083
CAMPUS DIRECTORY Service/office Building.Level Grid Ref

Aerospace, Mechanical and Manufacturing Engineering ..................Bundoora East Bundoora Netball and Sports Centre .......................................203.1 ................. M5 Cafés ....................................................251.2 ................. C15 201.2 ................. N4 220.2 ................. M12 Child Care−Numdaji Kwei Children’s Centre .................................208 ................... J3 Counselling Service .............................202.3 ................ N10 Disability Liaison Unit ..........................202.3 ................ N10 Education .............................................220.4 ................ M12 EPIC Centre .........................................217.1 ................ L2 International Students Information Service (ISIS) ........................................202.3 ................ N10 Libraries ...............................................210 ................... N8 251.2.4............... C15 Life and Physical Sciences ..................201 ................... N4 Mecical Sciences .................................223.2 ................ L7 RMIT Bookshop ..................................202.2 ................ N10 RMIT Printing Services .........................202.1 ................ N10 RMIT Union .........................................202.3 ................ N10 Security ...............................................216 ................... P14 256 .................... F17 Study and Learning Centre .................220.2.3 ............. M12 The Hub ...............................................202.2 ................ N10

www.rmit.edu.au/about/campuses
67

RMIT BUNDOORA EAST AND WEST CAMPUSES MAP

Melbourne train network
EPPING CRAIGIEBURN Roxburgh Park Coolaroo Broadmeadows Jacana Glenroy Oak Park Pascoe Vale Strathmore Glenbervie Sunbury Diggers Rest Watergardens
V/ N LI E

Lalor Thomastown UPFIELD Gowrie Fawkner Merlynston Batman Coburg Moreland Anstey Brunswick Jewell Royal Park Flemington Bridge Macaulay North Melbourne Flagstaff Melbourne Central Parliament Keon Park Ruthven Reservoir Regent Preston Bell Thornbury Croxton Northcote Merri Rushall Clifton Hill Victoria Park Collingwood HURSTBRIDGE Wattle Glen Diamond Creek Eltham Montmorency Greensborough Watsonia Macleod Rosanna Heidelberg Eaglemont Ivanhoe Darebin Alphington Fairfield Dennis Westgarth

Essendon

# #S

s nd ou gr w ON E ho GT RS IN OU EMEC FL AC R

Moonee Ponds Ascot Vale Newmarket Kensington

SYDENHAM

Keilor Plains

St Albans Ginifer
V/LINE

Albion

M el Ro ton ck b D an ee k rP ar Ar k de er Su ns h T W ott ine en es M t Fo ham id dl ots e Fo cra ot y s Fo cra ot y sc ra y

Ke S n s ou in th gt on

North Richmond

ch m Ea on d Ri st ch m Bu o n rn d le y H aw th o G le r n nf e Au rrie bu r C n am b Ea e r w e st C ll a C a n mb er te w el C r bu l ha r th y am Su rre y H M on ills tA Bo lb er x t H La ill bu rn um Bl ac kb u N un r n aw a M itc din ha g m H ea th R i e rd ng a le w oo d

West Richmond

LILYDALE Mooroolbark Croydon Ringwood East

Seddon

Spotswood Newport Seaholme Laverton Altona Aircraft Hoppers Crossing WERRIBEE

Flinders Street North Williamstown Williamstown Beach WILLIAMSTOWN

Ri

Yarraville

Southern Cross

City Loop Jolimont

Heyington Kooyong South Yarra Prahran Windsor Balaclava Ripponlea Elsternwick Glenhuntly Ormond McKinnon Bentleigh Patterson Moorabbin Highett Cheltenham Mentone Parkdale Mordialloc Aspendale Edithvale Chelsea Bonbeach Carrum Hawksburn Toorak Armadale Malvern Caulfield Carnegie Tooronga Gardiner

Riversdale Willison Hartwell Burwood Ashburton ALAMEIN Holmesglen Jordanville Mount Waverley Syndal GLEN WAVERLEY

Heathmont Bayswater Boronia Ferntree Gully Upper Ferntree Gully Upwey Tecoma BELGRAVE

to n

a

Glen Iris Darling East Malvern

W es

Murrumbeena Hughesdale Oakleigh

PORT PHILLIP

Gardenvale North Brighton Middle Brighton Brighton Beach Hampton SANDRINGHAM

Huntingdale Clayton Westall Springvale Sandown Park Noble Park Yarraman Dandenong Merinda Park CRANBOURNE Hallam Narre Warren Berwick Beaconsfield Officer PAKENHAM

aw a Ba r r a xt e So r m e Ty rvil a b le b H as tin Bi g s tte rn M or ra C do o rib P ST oin t O N Y P O

Seaford Kananook

IN

T

copyright Metlink Victoria Pty Ltd

FRANKSTON

Le

NORTH
MAP NOT TO SCALE
Effective June 2010

DIESEL SERVICE

tra m

bu s C V/ on Li ne ne c tin tra g in V/ Co Li nn n Pr e c ect em oa in ch g iu m St at io n H os tS ta tio n

Sa ve r Zo ne 1 Zo ne C on 2 n

C on ne ct in g

C ity

ec tin g

Pa rk in g

Information
6868

Ticketing zones

For train, tram and bus information call 131 638 / (TTY) 9619 2727 (6am–midnight daily) or visit metlinkmelbourne.com.au
*Flagstaff Station is closed on weekends and public holidays.
# Line

Premium Station: Customer service centre is staffed from first train to last, seven days a week. Host Station: Customer service staff at station during morning peak

to Showgrounds and Flemington Racecourse is only open for special events. © State of Victoria, 2010
020610

RMIT BUNDOORA EAST AND WEST CAMPUSES MAP

Melbourne tram network
19 Royal Pde

Brunswick St 11 , 112

Smith St 86

Rathdowne St

Nicholson St 96

55

MELBOURNE 1, 8 UNIVERSITY TO EAST MALVERN 3 16 TO KEW VIA ST KILDA TO EAST MALVERN VIA ST KILDA 3a 64 TO EAST BRIGHTON TO MALVERN 5 67 TO CARNEGIE TO GLEN IRIS 6 72 TO CAMBERWELL Lygon St
Rd

on gt in m 9 le ,5 F 57 Abbotsford St

MELBOURNE Gertrude St MUSEUM TO CITY SPENCER ST 95

Errol St

WEST PRESTON TO VICTORIA HARBOUR DOCKLANDS 11 TO ST KILDA 112

BUNDOORA RMIT TO WATERFRONT CITY DOCKLANDS

57

Victoria St Peel St

ST VINCENT’S PLAZA TO ETIHAD STADIUM DOCKLANDS 30
g rin Sp

Victoria Pde 24 , 42 , 109

St ell ss Ru

30

Kingsbury Dr
Dynon Rd
elb N ou or rn th e

St

,9 5,

96

Lo ns da le

,1 12 10 9

St

86

Pa
48

Fr an kli n

Bo ur ke

WEST COBURG NORTH COBURG TO DOMAIN INTERCHANGE TO CITY ELIZABETH ST

rli a

m

en

86
55

on st an Sw th be za Eli St en ue Q St

St n itio hib Ex

t

St

elb C ou en rn tr e al

L W A TO ES TR NO T OB RT EN E H D S BA T LW gs YN ta La ff Tr ob e

11 ,

55
AIRPORT WEST TO CITY ELIZABETH ST

19
Batman
Sydney Rd

Tyler St

St

42 ,

48 ,

St

St

Wellington Pde 48 , 75 Jolimont Richmond Yarra River Swan St 70

59
r ilo Ke

W D A T O TE TO O W CK RF BU ATT LA RO ND LE N N OO PA DS T RA RK C IT RM Y IT

Coburg

1

EL TO W TO IZA ES N B O TO T M RT ET AIR ARIB H C H PO YR OB ST RT NO UR W NG G 1 ES T 57 9

Fla

ME TO SP L VE E 30 BOU RM NC , 8 RN ON E CI 6 E M T S R S TY US OUT T EU H M

Anstey Brunswick Jewell
Rd er nd xa le 59 tA M
EAST BRUNSWICK TO ST KILDA BEACH

IH A ST D D VIN OC ST CE K AD NT LA IU ’S N M PL DS AZ A

30

ET

WEST MARIBYRNONG TO CITY ELIZABETH ST

TO

57

R IA TO DO HA W CK R ES L B NO TO T P AN OU RT B RES D R H OX TO S BA H N LW ILL 1 YN 4 1

F Br lem id in ge g to n

48 2

70

MOONEE PONDS 82 TO FOOTSCRAY 57 , 82 Maribyrnong Rd

So ut

48

Pa rk 55 St

he

96

rn

42 ,

11 ,

Royal Park Thornbury
St Georges Rd 112 Nicholson St 96 Royal Pde 19 Lygon St 1, 8 High St 86
Victoria Harbour

North Wharf Rd
VI

Yarra River

C

TO

N ew m ar ke t

10 9

Racecourse Rd

TO

Croxton Northcote
, 55
Abbotsford St 57

Footscray

Merri Westgarth Clifton Hill
Victoria St 24 , 42 , 109 North Richmond Bridge Rd 48 , 75 NORTH RICHMOND TO LUNA PARK/ ST KILDA BEACH Doncaster Rd

82
FOOTSCRAY TO MOONEE PONDS

24 TO CITY/LA TROBE ST WEST END 48 TO VICTORIA HARBOUR DOCKLANDS 42 TO VICTORIA HARBOUR DOCKLANDS 109 TO PORT MELBOURNE
Box Hill
Balwyn Rd Union Rd BOX HILL

NORTH BALWYN

Hig 24 h S ,4 t 8

79
TO PRAHRAN

78

KEW TO MELB UNIVERSITY CAMBERWELL VIA ST KILDA TO MELBOURNE UNIVERSITY 109 16 72 Cotham Rd Whitehorse Rd

CITY CENTRE see inset

Glenferrie Hawthorn
75

Camberwell

Swan St 70 East Richmond

Burnley
Church St

Riversdale Rd

Riversdale
70 , 75

70 WATTLE PARK
H ar tw ell

TO WATERFRONT CITY DOCKLANDS

DOMAIN INTERCHANGE TO WEST COBURG

Kooyong

1

55
St Kilda Rd

Burwood Hwy

St

South Yarra 8
Commercial Rd 72 Chapel St

Toorak Rd

8
Malvern Rd

Vic to ria

PORT PHILLIP

St at io n

TOORAK TO MORELAND

Burwood
Warrigal Rd

75 TO CITY SPENCER ST

VERMONT SOUTH

Av e

Gardiner

Toorak
16
High St

Prahran 6 Windsor

Armadale
Dandenong Rd

Glen Iris
Wattletree Rd

6

GLEN IRIS TO MELBOURNE UNIVERSITY MALVERN TO MELBOURNE UNIVERSITY

5 , 64

5
Malvern
Waverley Rd

16

3a ,

Balaclava Rd 3 , 3a , 16 , 79 Balaclava

16 Fit , 96 zr oy St

Caulfield
Hawthorn Rd 64

3 TO MELBOURNE UNIVERSITY 3a TO MELBOURNE UNIVERSITY VIA ST KILDA

EAST MALVERN

79

3a ,

16 ,

78 PRAHRAN

TO NORTH RICHMOND Glenhuntly Rd

67 CARNEGIE
Elsternwick Glenhuntly

TO MELBOURNE UNIVERSITY

64
EAST BRIGHTON TO MELBOURNE UNIVERSITY

copyright Metlink Victoria Pty Ltd

Effective 20 September 2009

MAP NOT TO SCALE

N ea re st tra in st at C on io n ne ct in g bu Tr am s te rm in us

Information
C ity

Ticketing zones

Sa ve r Zo ne 1 Zo ne 2

For train, tram and bus information call 131 638 / (TTY) 9619 2727 (6am–midnight daily) or visit metlinkmelbourne.com.au For Yarra Trams customer feedback and lost property call 1800 800 166 (6am–midnight daily) or visit yarratrams.com.au

D IN O TO TE MA W R IN ES C TC H OB AN UR GE G
3, , 3a 5, 2 Rd 7 , 7 da , 6 Kil 64 St 16 , 6,
City Circle Tram City Loop Stations

7 86 0

Es se nd on

C

IT

Moreland

86

,9 5,

MORELAND TO TOORAK

96

Fli

nd er s

7 9 5 5

2

4

59

St

Fli nd er s 70 St ,7 5

EAST COBURG TO STH MELB BEACH Plenty Rd Gilbert Rd

Du dle y

Co llin s
64 ,6 7, 72

am illi W

M

M

St

St
8, , 16

1, 3,

, 3a

St

5, 6,

, 19

g Kin

t rS ce en Sp

57

y ra sc ot Fo

,5

St

9

Melville Rd

Rd

55

Y

TO

C ro ss

1

55

Rd Rd m so 7 Ep 5
Droop St

sp rE ou 6 rb , 8 Ha 70

8

Domain Rd 8

, 75 86 ,9 5

Queensbridge St

96 09 ,1 12 ,1

gs Kin ay W on nd re Cla 112

Sturt St
1

St

55

112

96

1

59
55

Glenferrie Rd

55
112 Clarendon St 96 Ferrars St

Burke Rd

E N R U O B RG EL BU 1 M H CHT CO E ST EA AS N R B OE U T O B EL M L

9 IL 10 RT X H

POO B T

ry bu er nt 96 Ca

O

64

78 , 79

Rd

, 11 3a St / rk A Pa 112 LD ST N I K OY STO E ST ZR PR T T FI ES W TO

67

2
, 16

Routes: 1, 3 (Mon–Fri), 3a (Sat–Sun), 5, 6, 8, 11, 16, 19, 24 (AM ⁄ PM peaks), 30, 42, 48, 55, 57, 59, 64, 67, 70, 72, 75, 78 (until 7pm), 79 (after 7pm), 82, 86, 95 (Mon–Fri), 96, 109, 112

79

96

EA B A D IL K T /S ND K O R HM H C PA RIC A H EA K N T B WIC OR A NS LU O N T LD R U 96 KI ST B A ST O E T C H

NORTH

6969
© State of Victoria, 2010
291009

Arrival Services Form
for new international students including Exchange/Study Abroad students
Student No

Section 1
Family name Date of birth Contact details RMIT Representative RMIT campus

Name and contact details
Given names Gender
Area code Telephone

 Male  Female
Email

Country of birth

RMIT University would like to welcome you to Melbourne by meeting you at Melbourne International Airport and transferring you to your temporary accommodation or to your prearranged destination. This service is free and available to newly arriving international students only.

Name

How to complete this form

 City

 Bundoora

 Brunswick

 Point Cook  Yes  Yes  Yes  Yes  Yes  No  No  No  No  No

Section 2
Indicate which services you require. If you request airport pick-up, an RMIT representative from Allied Chauffeured Cars will meet you at Melbourne Airport. If you cannot see them, go to the meeting point in international arrivals. Allied Chauffeured Cars contact details: Tel: 1800 350 850 24-hour number (free call)

Services required
Please organise arrival pick-up from Melbourne Airport I have arranged my own accommodation (Section 5) I require temporary accommodation (Section 4) (Note: not available to students under 18 years of age) I require Homestay accommodation (placement fee applies) (Section 6) I will be accompanied by another person who also requires these services Please tick: Name 1:

1. Complete all sections. 2. Sign declaration (section 7). 3. Send form to RMIT University International Services.

How to submit this form
Postal address: RMIT University International Services GPO Box 2476 Melbourne VIC 3001 Australia Tel. +61 3 9925 5156 Fax: +61 3 9663 6925 Email: ISarrival@rmit.edu.au www.rmit.edu.au/international
RMIT University CRICOS Provider Code 00122A RMIT English Worldwide CRICOS Provider Code 01912G

Parent/s

Relation

Friend

Name 2:

Section 3

Arrival information
Date of Arrival in Melbourne
Day Month Year

Flight No.

Arrival Time

(24-hour clock e.g. 19:30)

Note: you must notify RMIT University International Services immediately if your flight details change.

Section 4

Temporary accommodation request
(Not available for students under 18 years of age) Please refer to list of available temporary accommodation providers available at: www.rmit.edu.au/programs/international/temporaryaccommodation

This accommodation is for short-term stay only.

Accommodation preferences Type of room: Private bathroom:

1.

2.

 

Single Yes

 

Twin/double No

Triple

Dormitory

Approximate length to book for stay:
Students usually require at least one week

Some temporary accommodations may require credit card details to secure a booking.

Credit card details:

 Visa

 Mastercard

Card number: Signature:

Expiry date:

Name on credit card:

Section 5
Complete if you have arranged your own accommodation and are requesting airport pick-up.

Pre-arranged address
Address
Number and street name Postcode City/suburb Telephone

Section 6

Homestay
Month Year

Day An AU$220 placement fee Start date applies. When selecting your homestay, RMIT will take into consideration all special Special requirements requests; however, this may not always be possible.

Length of stay

Medical conditions

Section 7
Please allow three working days to receive your official arrival service confirmation.

Conditions of service and declaration
RMIT will not take any responsibility if any of the conditions listed below are not met: 1. You must accept your offer, pay your tuition fees, have confirmed flight details, and your visa must be issued prior to requesting this service. 2. This form must be received by RMIT University International Services TEN working days before you arrive in Melbourne. Service will not be guaranteed if the form is submitted late. 3. Incomplete forms will not be processed. 4. Notify RMIT University International Services if any details stated on this form change. 5. If airport pick-up is confirmed and you do not use the service, you will be charged an administrative fee of A$70. 6. If temporary accommodation has been confirmed and you do not notify us of any cancellation, you will be charged a minimum of one night’s accommodation fee. I understand and agree that my credit card information will only be used to make the accommodation booking and will not be given to any other party,

Signature

Date
Issue date: September 2010. Ref: ADM08.2

EDUCATION ABROAD

YOUR PASSPORT TO

THE WORLD
Spend one or two semesters of your program overseas for credit.
Ů Four continents, 31 countries and more than 150 partner institutions to choose from Ů One or two semesters at RMIT Vietnam Ů Study tours Ů International work placements Ů Exchanges available for TAFE and higher education students Ů Domestic and international students eligible Ů Financial assistance available
CRICOS Provider Code: 00122A

Attend an information session (check the web site for details) or call into the Education Abroad Office (EAO).

If you are in your first year at RMIT, start planning now to make overseas study part of your program.

Education Abroad Office Ground Floor, Building 15, City campus (off Bowen Street) Tel. +61 3 9925 3947 Email: eao@rmit.edu.au Office hours: 9 – 5 pm Monday to Friday (closed Wednesdays from 2.30 pm)

www.rmit.edu.au/globalpassport/educationabroad

www.rmit.edu.au/international

For more information
RMIT University (Royal Melbourne Institute of Technology) International Services GPO Box 2476 Melbourne Victoria 3001 Australia Tel: +(61 3) 9925 5156 Fax: +(61 3) 9663 6925 Every effort has been made to ensure the information contained in this publication is accurate and current at the date of printing. For the most up-to-date information, please refer to the RMIT University web site before lodging your application.
RMIT University Provider Code: 00122A Date of issue: October 2010

11302 1110

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