Professional Documents
Culture Documents
Improvement Project
Gillian Fernandez, Megan Malanowski, Rachel Moses,
Winnie Vuong, and Andrea Walsh
Overview of Patient Care Delivery System
Carondelet Health Network. 2016-2019. Mission, vision, and values. Retrieved from https://www.carondelet.org/about/mission-
vision-and-values
Microsystem Model: Use of Information and
Healthcare Technology
● “Electronic patient encounters represent a quantum leap forward
in legibility and the ability to rapidly retrieve information.”
● Mix of online and paper charting
○ Cerner - specialized L&D program
○ Paper charting forms
● Other
○ Prosec infant security system
○ Maternal/fetal monitoring system
○ Vocera
Hoyt, R. (2019). Benefits of switching to and implementing an EHR. Retrieved from https://www.practicefusion.com/health-
informatics-practical-guide-page-1/
Microsystem Model: Process for Healthcare Delivery
Improvement
● Unit Based Council meetings
● Benchmarking
○ “The process of measuring products, practices, and
services against best performing organizations”.
○ Changing from EBL to QBL
● Safety Huddle
Marquis, B. L., & Huston, C. J. (2017). Leadership roles and management functions in nursing: Theory and application (9th
ed. p.647 ). Philadelphia, PA: Wolters Kluwer Health/Lippincott Williams & Wilkins.
Microsystem Model: Staff Performance Patterns
● “Quality – is at the core of our business and guides our
actions and decisions”.
● Quality Improvement Measures on the unit
● OB EWS and Sepsis Screening Tool
● Staff Performance Appraisals
○ “In performance appraisals, actual performance, not
intent, is evaluated”.
Carondelet Health Network. 2016-2019. Mission, vision, and values. Retrieved from
https://www.carondelet.org/about/mission-vision-and-values
Marquis, B. L., & Huston, C. J. (2017). Leadership roles and management functions in nursing: Theory and application (9th
ed. p.647 ). Philadelphia: Wolters Kluwer Health/Lippincott Williams & Wilkins.
Specific Aspect Targeted for Improvement
3-5m 12+ m
Staff No Paper
Education Charting
References
Carondelet Health Network. 2016-2019. Mission, vision, and values. Retrieved from
https://www.carondelet.org/about/mission-vision-and-values
Hoyt, R. (2019). Benefits of switching to and implementing an EHR. Retrieved from https://www.practicefusion.com/health-
informatics-practical-guide-page-1/
Marquis, B. L., & Huston, C. J. (2017a). Leadership roles and management functions in nursing: Theory and application (9th
ed. p.647 ). Philadelphia, PA: Wolters Kluwer Health/Lippincott Williams & Wilkins.
Marquis, B. L., & Huston, C. J. (2017b). Leadership roles and management function in nursing: Theory and application, (9th
ed. p. 368). Philadelphia, PA: Wolters Kluwer Health/Lippincott Williams & Wilkins