Professional Documents
Culture Documents
with an organization. Goal of organizational behaviors is to influence six key components of the
employee behaviors. These six components are employees' behaviors are productivity. absenteeism.
turnover. organizational citizenship behavior. job satisfaction. and workplace misbehavior. Efficiency
and effectiveness of employees are key factors determining the employee productivity. Managers want
to know the factors that influence employee efficiency and effectiveness. They would like to know how
they can impact employee efficiency and effectiveness by policies and procedures. Absenteeism causes
significant financial and non financial losses. It also has impact on overall productivity of the
organization. Controlling absenteeism to acceptable level is one of the important goals of an
organization for efficient functioning. TUrnover is employees leaving the organization. Turnover results
in disruption of functioning of the organization. Turnover of high performing employees has an impact
on performance of the organization. Organizational citizenship behaviors or OCB are the willingness on
the part of the employees to take up work that is not part of their day to day defined job. OCB may also
means discussing positive things about one's organization, avoiding conflicts within workplace. OCB
facilitates smooth functioning of the organization. Job satisfaction refers to how satisfied an employee is
with the work and the way organization is treating him. It is an attitude that promotes high performance
and productivity. Workplace misbehavior is deviance, aggression, antisocial behavior and violence. Such
behavior is detrimental to the goals of the organization. Controlling such behavior leads to increased
productivity and performance of organizational goals. Task Performers: Such individuals are well aware
of their key responsibility areas and what they are supposed to do at the workplace. Every individual
needs to have some goals in life. Task performers set targets for themselves and strive hard to
accomplish tasks within the stipulated time frame. Set a direction for yourself. It works. The roles and
responsibilities should be in line with organization's goals and objectives. Task performers concentrate
on their work, never lose their focus so that they meet deadlines and achieve targets on or before time.
Such individuals work in close coordination with clients and customers, train their fellow workers and try
to finish tasks on time with minimum possible errors. They do not believe in working alone and prefer
working in teams. Working in unison helps them not only meet and exceed superior's expectations but
also accomplish tasks within the desired time frame.
Joining and Staying with the Organization: It is essential for individuals to stay with the organization for
quite some time. Organizations need to treat employees with respect for them to stick around for a long
time and do not even think of quitting their jobs. When talented people leave, knowledge is lost,
eventually work suffers. Talent acquisition professionals ought to check the background, past track
record and credibility of new joinees to avoid problems later on. While hiring, do not forget to find out
how frequently they have changed jobs in the past.
Maintaining Work Attendance: Employees need to attend office regularly. Take a leave, only when there
is an emergency. Employees who find work as a mere source of burden and have nothing new and
interesting to do, take frequent leaves as compared to individuals who love coming to work Employee
productivity: This is a measure of efficiency and effectiveness, this behavior basically is regarding the
quality and quantity of the job the employee performs on a daily basis.
Absenteeism: The failure to report to work when expected, if the employee is sick and reports it to his
manager it does not count as absenteeism or if something unexpected happened, like an accident.
Turnover: The voluntary and involuntary permanent withdrawal from an organization, in other words
how is the rotation of personnel within the organization.
Organization Citizenship behavior: we can define it as a behavior that goes beyond the basic
requirements of the job, it is discretionary and on a direction that is a benefit for the organization. Most
organizations want to have this type of behaviors but only few of them have it
Job Satisfaction: The attitude of the employee towards its current job, this is very important because if
the employee feels his job is not important he will not excel at it.
Work Place misbehavior: This refers to any negative behavior that has consequences to the organization
or the employee for example: violence, anti-social behavior, aggression, etc.