6th Compendium ICT Policies FINAL12 PDF

CHAPTER I
GENERAL ADMINISTRATION
General Order Number DPL 09-08
Memorandum Circular Number 2010-016
Command Memorandum Circular Number 28-13
DICTM COMPENDIUM OF PNP ICT POLICIES 1

Republic of the Philippines
Department of the Interior and Local Government
National Police Commission
NATIONAL HEADQUARTERS, PHILIPPINE NATIONAL POLICE
Camp Crame, Quezon City
CORRECTED COPY
DESTROY ALL OTHERS
April 1, 2009
GENERAL ORDERS
NUMBER DPL 09-08
ACTIVATION
1. Effective this date, the Directorate for Information and Communications

Technology Management with official acronym “DICTM” is activated to integrate and
standardize all the major PNP information systems and resources to further improve
frontline services.
2. Consistent with the provisions of NHQ-PNP Circular No. DPL-03-02 dated

October 26, 2003, entitled “Specific Authority Delegated to the Directorial Staff”, the
Deputy Chief of Administration shall exerlcise supervisory authority over the DICTIM.
Likewise, the Chief of the Directorial Staff shall exercise supervisory authority over
DICTM.
3. The Information Technology Management Service (ITMS) and the

Communications and Electronics Service (CES) shall continue to exist as national
administrative support units of the PNP and shall be placed under the functional
authority of the Director for Information and Communications Technology Management.
4. The Command Group of DICTM shall be composed of the Director for

Information and Communications Technology Management with a prescribed rank of
Police Director, Deputy Director with a prescribed rank of Police Chief Superintendent
and Executive Officer with a rank of Police Senior Superintendent. The DICTM shall
maintain three (3) Divisions, namely: a) Plans and Programs Division; b) Systems
Integration and Management Division; and c) Research and Development Division.
These Divisions shall be headed by PCOs with a rank of Police Senior Superintendent.
5. The DICTM shall perform the following functions:
a) Direct and oversee the implementation and formunlation of policies, plans

and programs on Management Information Systems, networks, digital information
security, Information and Communications Technology (ICT)-related intellectual
property, electronics and communications technology resources of the PNP. This
includes the inter-operability, integration, standardization, acquisition, utilization,
development and maintenance of all ICT assets;
b) Reviews, evaluates and approves the integration of all the existing

information and communication systems of the PNP;
c) Conducts ICT research, development and standardization;
d) Designs and develops ICT education and training programs;
e) Manages the radio frequency spectrum allocated to the PNP;
f) Coordinates with other government, non-government and foreign

organizations on ICT matters; and

g) Performs other functions as directed by the Chief, PNP.
6. The personnel, logistics, funds and other requirements for the

operationalization of DICTM shall be provided by the concerned Directorial Staff
subject to existing policies and procedures and approval of the Chief, PNP. The
Directorate for Comptrollership shall program and provide appropriate funds for the
operation of the said Directorate.
7. The Directorate for Information and Communications Technology

Management shall be housed at the ITMS Building, Camp Crame, Quezon City. The
Office may absorb qualified and competent non-uniformed personnel from ITMS and
CES to occupy the different positions prescribed in its staffing pattern.
8. The issuance of this General Orders is in accordance with the vested powers
of the Chief, PNP under Section 26 of Republic Act No. 6975.
BY COMMAND OF POLICE DEPUTY DIRECTOR GENERAL VERZOSA:
Incls:
Annex A - Functional Chart of the Directorate for Information and Communications Technology
Management
Annex B - Organizational Structure and Staffing Pattern of the Directorate for Information and
Communications Technology Management
DISTRIBUTION:
Chief, PNP
TDCA
TDCO
TACDS/Executive Director, PMO
Directorate Staff
Directors, NSUs
RDs, PROs 1-3, 5-13, MIMAROPA, CALABARZONL, ARMM, Cordilleral and NCRPO
IG, IAS

PROPOSED FUNCTIONAL CHART
DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY
MANAGEMENT
OFFICE OF THE
DIRECTOR
a. Direct and oversee the implementation and formulation of policies,

plans and programs on Management Information Systems,
networks, digital information security, Information and
Communications Technology (ICT)-related intellectual property,
electronics and communications technology resources of the PNP.
This includes the inter-operability, integration, standardization,
acquisition, utilization, development and maintenance of all ICT
assets;
b. Reviews, evaluates and approves the integration of all the existing

information and communication system of the PNP;
c. Conducts ICT research, development and standardization;
d. Designs and develops ICT education and training programs;
e. Manages the radio frequency spectrum allocated to the PNP;
f. Coordinates with other government, non-government and foreign

organizations on ICT matters; and
g. Performs other functions as directed by the G, PNP.
ICT PLANS AND SYSTEMS RESEARCH AND

PROGRAMS INTEGRATION AND DEVELOPMENT
DIVISION MANAGEMENT DIVISION
DIVISION
a. Sets policy agenda on ICT promotion and a. Sets policy agenda on Systems Integration for a. Set agenda for research on Information and
development; policy formulation, Implementing and evaluation; Communications Technology for the PNP;
b. Formulates, supervises and reviews the b. Formulates, supervises and evaluates the b. Formulates, supervises and evaluates the
implementation of plans and programs in implementation of plans and programs for implementation of plans and programs on ICT
consonance with the PNP thrust on ICT Information Systems Integration and Management standardization of codes, variables and
development based on the PNP-ISSP, and existing and for standardization of Information System and parameters;
ICT development policies; Telecommunications codes, variables and
parameters; c. Formulates, supervises and evaluates the
c. Prepares policies and plans in consonance with the implementation of research-related projects and
PNP ICT thrust; c. Formulates plans and policies for the integration of activities in support to the formulation, review and
PNP-wide communications system; updates of the PNP Information Systems strategic
d. Develops policies and plans for the acquisition, plan and Telecommunication system Strategic
development, maintenance and administration of d. Formulates Supervises the ITMS and CES in plan;
PNP-wide computer networks; Implementing Information and Communication
Technology (ICT) projects; and d. Formulates, supervises and evaluates the
e. Prepares annual ICT development plan for the PNP implementation of plans and programs for
based on the PNP Information Systems Strategic e. Manages the radio frequency spectrum allocated standardization of Information Systems and
Plan (ISSP); to the PNP; and Telecommunications codes, variables and
parameters;
f. Develops and recommends tactical and strategic f. Performs other tasks as directed by TDICTM.
plans aligned to the PNP Information Systems e. Conducts research on latest Information and
Strategic Plan (ISSP); Communications Technology products and
services;
g. Reviews and updates existing PNP Information
Systems Strategic Plan (ISSP); f. Reviews, evaluates and recommends approval of
data and communications system design and
h. Develops and updates PNP Telecommunications integration for the PNP;
System Strategic Plan and integrate it to the PNP –
ISEP; g. Formulates, supervises and evaluates the
implementation of plans and programs for ICT
i. Formulate, implements and reviews policies and education and training;
guidelines on Information Security and Cyber-Crime
Law Enforcement; h. Conducts literacy and awareness programs on
latest ICT products and services that are
j. Coordinates with other government, non- applicable to the PNP;
government and foreign organizations on ICT
matters; OFFICIAL: i. Maintains library of references on ICT
standardization; and
k. Reviews and updates existing ICT policies and
guidelines of the PNP as necessity; j. Performs other tasks as directed by TDICTM.
l. Supervises the ITMS and CES in implementing
Information and Communication Technology (ICT)
projects; and
m. Performs other tasks as directed by TDICTM.

NATIONAL POLICE COMMISSION
NATIONAL HEADQUARTERS PHILIPPINE NATIONAL POLICE
OFFICE OF THE CHIEF, PNP
August 26, 2010

MEMORANDUM CIRCULAR
NUMBER 2010-016
SUBJECT: CONSULTATION OF ALL INFORMATION AND COMMUNICATIONS

TECHNOLOGY (ICT) MATTERS TO DICTM
1. REFERENCES:
a. Executive Order No. 269 series of 2004, entitled “Creating the Commission on
Information and Communications Technology (CICT);
b. Activation of DICTM pursuant to NHQ-PNP General Orders Number DPL-09-08
dated April 1, 2009;
c. Verbal Instruction of Chief, PNP to standardize the PNP policies, programs,
and projects pertaining to ICT; and
d. Chief, PNP-approved Memo of TDICTM dated May 4, 2009 re: above subject.
2. PURPOSE:
This memorandum circular provides guidelines and procedures in order to integrate

and standardize all the major PNP information and communication systems and
resources to further improve internal systems to include the inter-operability, integration,
standardization, acquisition, utilization development and maintenance of all ICT assets
with DICTM as the locus of authority on ICT matters.
3. DEFINITION OF TERMS:
For purposes of this circular, the following terms shall mean:
a. Information Technology – the study, design, development, implementation,

support or management of computer-based Information Systems, particularly computer
software applications and hardware. It deals with the use of computers to convert, store,
process, retrieve, and securely transmit information the programs (software) that tell
these components what to do. The physical components consist of the input devices,
central processor, output and storage devices.
b. Information System – system of major processes or operations which facilitates

the storage, processing, retrieval and generation of information for decision-making,
planning, controlling and monitoring purposes. It also refers to a group of related
processes (manual or computerized) designed to generate information for the exclusive
support of a major functional area of an organization (e.g. Personnel Management
Information System, Logistics Management Information System, Financial Management
Information System, etc.).
c. Information and Communications Technology (ICT) – the totality of the electronic

means employed to systematically collect, process, store, present and share
information to end-users in support of their activities. It consists of computer systems,
office systems, consumer electronics and telecommunications technologies, as well as
networked information infrastructure the components of which include the telephone
system, the Internet, fax machines, computers and its accompanying methodologies,
processes, rules and conventions. It is also a combination of computer technology,
microelectronics applications, and communications information techniques and
methods. It encompasses the use of computers, data communications, office systems
technologies, as well as any technology that deals with modern day application of

computing and/or communication. It can also be seen as the marriage of information
technology and data communication.
d. External Contractor - Group or persons external to the organization that provide

various Information Systems services for a charge such as application systems
development, system support and maintenance, data encoding, consulting, etc., to
provide, support or augment Information Systems requirements of the organization.
e. Information Systems Strategic Plan (ISSP) - Refers to a three to five year

computerization framework of an organization which describes how it intends to
strategically use ICT in pursuit of its mission and functions. It is a written expression of
how an agency intends to use ICT to support its data processing and decision-making
processes.
f. Outsource - An arrangement in which one company provides services for another

company.
g. Software - a set of instructions encoded in a computer (and its peripheral

equipment) to execute a command or to process data. It uses a computer
understandable language. These are the non-physical components, which may be an
operating system, a development language, database management system, network
management software, set of computer tools and utilities, or an applicable package, as
well as the machine-coded instructions that direct and control the different hardware
facilities.
h. Uniform Equipment Specification Board (UESB) - a special board that sets

standard specification of equipment to be procured by the PNP.
4. POLICIES
a. Pursuant to NHQ-PNP General Orders Number DPL-09-08 dated April 1, 2009,

DICTM is primarily mandated to assist the Chief, PNP in policy formulation and
managing information, electronics and communications technology resources to
promote, develop, and regulate integrated and strategic ICT systems, and reliable and
efficient communications infrastructure including the inter-operability, integration,
standardization, acquisition, utilization, development, and maintenance of all ICT assets
in support to the PNP mission, providing it the “first-to-check” privilege on all ICT
matters.
b. It is the inherent and concomitant responsibility of the DICTM to ensure that

proposed ICT plan, policies, programs and projects conform to set standards as
provided for under Executive Order No. 269 and NHQ-PNP General Orders Number
DPL-09-08, thus all PNP offices/units are required to advise, consult, and refer any and
all proposed ICT plans, policies, programs and projects to DICTM, for study, evaluation
and reference, and await its feedback, prior to implementation or non-implementation
thereof.
c. Under the supervisory and regulatory authority of the DICTM, all PNP offices and
personnel shall adhere to guidelines in the proper use, maintenance, protection and
preservation of ICT facilities, equipment, information and communications systems, data
and information of the PNP which are property of the organization that requires honest
and responsible stewardship and due diligence to keep the same working efficiently.
d. Information Systems development, implementation and maintenance, and

support to its required IT resources such as hardware, software, data network
administration and security, and personnel is the responsibility of the ITMS.
e. Support to electronics and communications infrastructure is the responsibility of

the CES.

5. GUIDELINES
To achieve the above purposes, the following guidelines are hereby prescribed:
a. Information and Communications Technology Equipment Acquisition
1) All requests for Information and Communications Technology (ICT)

equipment acquisition as well as actual purchases from the minimum amount of five
hundred thousand pesos (P500T) must be endorsed by the DICTM in conjunction with
DRD, which shall ensure that all ICT resources acquisition conforms with the Uniform
Equipment Standardization Board (UESB) of the PNP.
2) The ITMS and CES under the supervision of DICTM, shall maintain an
inventory of all information and communications technology resources available in the
PNP and may conduct audit on their actual use.
3) DICTM, together with DRD, shall set standards for Information and
Communications Technology (ICT) equipment to be acquired by PNP units.
b. Information Systems and Development
1) All Information Systems requirements of units shall be submitted to the

DICTM which shall analyze, assess, review, consolidate and recommend priorities and
feedback within the minimum period of fifteen (15) days upon receipt.
2) The DICTM shall be mainly responsible in satisfying the information

systems requirements of the different PNP units by providing quality assurance
standards on ICT and conforms with the ISSP.
3) All Information Systems project shall be subjected to a quality review
process to ensure that the Information System meets the user requirements and meets
the quality standards to be set by the DICTM.
c. External Contractors/Outsource Entities

1) All external contractors must be accredited by the DICTM in its capacity as
Chairman, UESB Technical Committee on ICT Equipment, before they are allowed to
provide ICT related services to the PNP.
2) The DICTM shall always be represented in any PNP Bids and Awards
Committees established to procure third party ICT service.
3) All Information and Communications System projects being handled by

external contractors/outsource entities shall be supervised by ITMS and CES as the
case may be under the functional supervision of the DICTM.
4) In case the ITMS cannot satisfy the information requirement of a unit

because of urgency or other reasons, the Information System may be developed by an
external contractor/outsource entity upon recommendation of DICTM.
d. Software
1) The PNP does not condone the use of unlicensed software.
2) All acquisition of software must be endorsed and evaluated by the DICTM.
3) It shall be the responsibility of ITMS under the supervision of DICTM to

maintain all the system, programming and application software being used in the PNP
and to monitor their proper utilization.
4) The DICTM shall regularly evaluate productivity tools and office automation
software.

6. RESCISSION:
All PNP policies, directives and other issuances which are inconsistent with the
provisions of this Circular are hereby deemed rescinded or modified accordingly.
7. EFFECTIVITY:
This Circular shall take effect after fifteen (15) days from the filing of a copy
hereof at the University of the Philippines Law Center in consonance with Sections 3
and 4 of Chapter 2, Book VII of Executive Order No. 292, otherwise known as “The
Revised Administrative Code of 1987, as amended.
Copy Furnished:
D-Staff
P-Staff
Dirs, NSUs
Dirs, DIPOs

PHILIPPINE NATIONAL POLICE
SUBJECT : Command Memorandum Circular 28-13

(PNP Information and Communications Technology (ICT)
Management Eligibility)
TO : See Distribution
DATE : JUNE 13, 2013
1. REFERENCES:
a. The PNP‟s Strategic Focus termed as “CODE-P. 2013 and Beyond,”

specifically under the Strategic Focus 1 Competence which states that
“the foundation of a highly capable, effective and credible PNP is the
human resource development and management because our personnel
are the most important component in helping our organization fulfill its
mandate. Hence upgrading and enhancing the competence (knowledge,
skills and attitude) of the police from basic to mandatory and specialized
courses shall be a continuous process before they pursue their own field
of expertise”;
b. Command Memorandum Circular No. 15/2013 entitled “Activation of the
Assessment Center of Third Level PCOs” which sets forth guidelines and
procedures governing the activation and operations of an assessment
center that will vet and assess PCOs for placement to third level positions
and promotion to the ranks of PSSUPT to PDDG;
c. Memorandum Circular No. 2008-012 entitled “Logistics Eligibility and
Placement Policy” which prescribes the procedures and manner in
granting logistics eligibility to PNP personnel;
d. NAPOLCOM Memorandum Circular No. 2007-008 entitled “Prescribing
the Promotion and Placement System for Third Level Police
Commissioned Officers”, specifically under Section 7, para L2 which
states that “Each Directorate shall formulate the parameters for the
different competencies which shall become a mandatory requirement for
the third level positions under their respective functional fields;
e. NAPOLCOM Resolution No. 2006-325 entitled “Prescribing the
Qualification Standards for Appointment as Information Technology Officer
in the PNP via Lateral Entry” dated September 5, 2006;
f. Civil Service Commission (CSC) Resolution No. 050910 approving the
standards for lateral entry position of Computer Programmer in the PNP
dated July 13, 2005;
g. Republic Act No. 9292 entitled “An Act Providing for a More Responsive
and Comprehensive Regulation for the Registration, Licensing and
Practice of Professional Electronics Engineers, Electronics Engineers and
Electronics Technicians, Repealing Republic Act No. 5734. Otherwise
Known as The Electronics and Communications Engineering Act of the
Philippines, “And for Other Purposes”; and
h. Republic Act No. 7920 entitled “An Act Providing for a More Responsive
and Comprehensive Regulation for the Practice, Licensing, and
Registration of Electrical Engineers and Electricians.”
2. BACKGROUND:
The Information and Communications Technology (ICT) has been at the

forefront of global and innovations in the 21 st century. It has contributed so much to the

growth and productivity of organizations and societies around the world. In the
Philippine National Police (PNP), ICT is considered an important drive of innovation and
transformation as the organization is aiming for a strategic change through the
institutionalization of the Integrated Transformation Program-Performance Governance
System (ITP-PGS) or the PNP Peace and Order Agenda for Transformation and
Upholding of the Rule of Law (P.A.T.R.O.L.) Plan 2030 which envisions a more
professional, effective and credible police service by the year 2030.
To guarantee that the PNP organization will reap the benefits brought about
by technology, the organization‟s ICT systems, facilities, processes, and other
resources must be managed properly and effectively. Therefore, it is fundamental that
the deployment of ICT personnel is governed by a specific policy that ensures the
assignment of the right person to the right job. And so, the establishment and
maintenance of the PNP ICT Management Eligibility List (PNP ICTMEL) is necessary.
3. PURPOSE:
Specifically, this Command Memorandum Circular (CMC) aims to lay down

the procedures and manner in granting ICT Management eligibility to PNP personnel.
4. SCOPE:
This CMC applies to all Uniformed and Non-Uniformed Personnel (NUP) of

the PNP who are presently holding, or aspiring to hold, a management position in
DICTM, CES, or ITMS.
For purposes of this Memorandum Circular, the following terms are defined
as follows:
a. Communications Technology (CT) – refers to the tools, equipment and

methods used in communication. Communication technology facilitates
communication between individuals or groups who are not physically present
at the same location, at the same time. The CT includes telephones, telex,
facsimile, radio, television, satellite, and recent computer-based technologies
for communications such as video-conferencing, etc.
b. Communications Technology (CT) Officer – A PNP personnel who has

work experience in Communications Technology particularly in telephony,
radio and data communications/networking technology.
c. Computer Engineering – refers to the study that integrates electronic

engineering with computer sciences to design and develop computer systems
and other technological devices. Computer engineering professionals have
expertise in a variety of diverse areas such as software design, electronic
engineering and integrating software and hardware (TechOpedia).
d. Electrical Engineer (EE) – a person who renders or offers to render

professional electrical engineering service [RA 7920, Sec (2) (a)].
e. Electrical Engineering – a branch of engineering that deals with the practical

application of electricity esp. as related to communications, the distribution of
power, and the design and operation of machinery and equipment (Merriam-
Webster).
f. Electronics Engineer (ECE) – a person who is qualified to hold

himself/herself out as a duly registered/licensed Electronics Engineer and to
affix to his/her name the letters “ECE” [RA 9292, Sec (3) (c)].
g. Electronics Engineering – deals with the implementation of applications,

principles and algorithms developed with many related fields, for example

solid-state physics, radio engineering, telecommunications, control systems,
signal processing, systems engineering, computer engineering,
instrumentation engineering, electric power control, robotics and many others
(Wikipedia).
h. Eligibility – refers to the qualification granted to a member of the PNP

(uniformed or non-uniformed) in order to qualify him/her to be assigned to a
position in the PNP ICT family on the basis of acquired training, experience
and competence. The inclusion of PNP personnel in the PNPICTMEL shall be
covered by the appropriate PNP-NHQ orders upon request of the Director for
DICTM thru ICTEP Board.
i. Eligible – one who is in the PNPICTMEL and is qualified to be designated in

a particular position in the PNP ICT Family as provided in this Memorandum
Circular.
j. Equivalent Degree Course – any Bachelor of Science (B.S.) or Bachelor of

Arts (B.A.) course with at least eighteen (18) units of IT and/or CT Subjects.
k. Fundamentals of Networking & Data Communication Course – the

course is designed to provide students/participants the knowledge about
designing and installing shared information, data or resources through
LAN/Internet connections. This training course is conducted by ITMS for 63
training hours.
l. ICT Course – a formal study in any of the following disciplines: Computer

Science, Information Technology, Software Engineering, Information Security,
Computer Engineering, Electronic Communications Engineering, Electronics
Engineering, or Electrical Engineering.
m. ICT Resources – may include computer machines, software applications,

information systems, data and databases, communication devices,
information networks and other related hardware and software components.
n. ICT Systems and Infrastructures – pertain to the collection of hardware,

software, and processes used to generate, store transmit, and/or share
information. These include the computer-based information system,
information networks, and communication facilities.
o. IT Specialist – a person who has work experience for at least three (3) years
in the field of information and communication technology particularly as either
a Systems Analyst, Software Engineer, Computer Programmer, Information
Security Officer, System Administrator Network administrator, IT Project
Manager or other professional work in the field of Information Technology
(IT).
p. Information and Communications Technology (ICT) - is the broader term

of IT to explicitly include the field of electronic communications.
q. Information and Communications Technology Management Course

(ICTMC) – a qualification/competency course conducted by DICTM, in
coordination with PNPTS, for Senior PCOs particularly for third level PCOs
and for NUP with salary grade of at least SG 15. The training course is
conducted by DICTM with duration of 248 hours. The AFP ICT Executive
Management Course or other postgraduate ICT courses from any recognized
colleges and universities locally or abroad may be considered as equivalent
courses, provided that the PNP personnel who undergo such courses are
covered with appropriate PNP-NHQ orders. However, PNP personnel who
have taken or still taking equivalent courses during their free-time need not be
covered by appropriate PNP-NHQ orders.

r. Information Systems (IS) – is a collection of hardware, software, process
and personnel organized to collect, store, process and present information in
support of business operations, management and decision-making.
s. Information Technology (IT) – refers to the tools, machines, techniques,

crafts and methods used to support the collection, storage, processing and
presentation of information. This includes computer machines, computer
applications, databases, information systems, computer networks, and similar
technologies.
t. Information Technology Officer (ITO) – a person tasked to administer the

development, utilization and maintenance of information systems, databases
and computer networks of the PNP.
u. Integrated and Accredited Professional Organization – a non-stock, non-

profit corporation registered with the Securities and Exchange Commission
and recognized by the Board, the Commission and all government agencies
as the one and only integrated and accredited national organization for the
said professionals.
v. PNP ICT Family – all PNP units performing ICT functions to include the
personnel assigned thereat. For purposes of this CMC, the PNP ICT Family
includes the Directorate for Information and Communication Technology
Management (DICTM), Information Technology Management Service (ITMS),
Communications and Electronic Service (CES), and their subordinate offices
in the regional, provincial, city, and municipal levels.
w. PNP Information & Communication Technology Management Eligibility

List (PNPICTMEL) – refers to the roster of PNP personnel who possess the
mandatory training, experience and competence to qualify them for
assignments in the PNP ICT family.
x. Postgraduate ICT Course – any advance ICT Course that is considered as

preparatory to a master‟s degree (see ICT Course).
y. Qualification Standards – refer to the basic qualifications that PNP

personnel must possess in order to be considered for assignment in the PNP
ICT family.
z. Regional Communications and Electronics Office (RCEO) – Regional

CES Offices concerned with all the communication requirements of the Police
Regional Offices including its subordinate units.
6. PROCEDURES IN GRANTING ICT MANAGEMENT ELIGIBILITY:
a. There shall be an ICT Steering Committee (ICTSC) which is the sole

approving authority for all the conferment of Eligibility for Category l to V
positions (for DICTM) and Category I to IV positions (for CES and ITMS).
b. The composition of Information and Communications Technology Steering

Committee (ICTSC) shall be as follows:
Director, DICTM - Chairman
Deputy Director, DICTM - Vice Chairman
Director, ITMS - Member
Director, CES - Member
Deputy Director, ITMS - Member
Deputy Director, CES - Member
Admin, DICTM - Secretariat
c. There shall also be an Information and Communications Technology

Management Eligibility Assessment Board (ICTMEAB), which shall
deliberate/process and recommend to ICTSC the approval of the

conferment of ICT Management eligibility for all the aforementioned
categories.
d. The ICTMEAB shall be composed of the following:

Deputy Director, DICTM - Chairman
Executive Officer, DICTM - Vice Chairman
CDS, ITMS - Member
CDS, CES - Member
C, SIMD, DICTM - Member
C, PPD, DICTM - Member
C, RDD, DICTM - Member
C, Admin, ITMS - Secretariat for IT Matters
C, Admin, CES - Secretariat for CT Matters
e. Other functions of the ICTMEAB:

1) Prepare, maintain and update the PNP ICT Management Eligibility
List;
2) Responsible for the semi-annual publication of ICT management
eligible personnel as reference in the designation/placement of
personnel in ICT positions.
f. Both the ICTSC and ICTMEAB shall be formally organized through the
issuance of official order by DPRM.
g. For Category V (Lateral Entry Level Positions) – the respective Personnel

Board of ITMS and CES shall be responsible for selecting appropriate
personnel among the applicants who meet the basic qualification
requirements enumerated in their respective matrix under Section 7 of
this CMC.
7. ELIGIBILITY CATEGORIES IN PNP INFORMATION AND COMMUNICATION

TECHNOLOGY (ICT) POSITIONS:
There shall be five (5) categories for regular management positions in DICTM,
ITMS and CES and a reserve category with the description and criteria as follows:
A. Eligibility Categories of Management Positions in DICTM
Category Position Qualifications Rank

Requirement/
Salary Grade
Category I Director Must be an Engineer (ECE or Prescribed PNP
Deputy EE) or Graduate of Bachelor of Staffing Pattern
Director Science in Computer Science,
Computer Engineering,
Information Technology,
Information Management or
equivalent degree Course For
organic DICTM Third Level PCO,
any degree Course is
considered;
With Master Degree in any
related field;
Must have completed the
Information and Communications
Technology Management Course
(ICTMC) or its equivalent, and
At least one (1) year experience
in any position under Category II
in DICTM or Category I in CES
and ITMS.

Category II Executive Must be an Engineer (ECE or Prescribed PNP
Officer EE) or Graduate of Bachelor of Staffing Pattern
Science in Computer Science,
equivalent degree course. For
considered;
related field;
(ICTMC) or its equivalent; and
in any position under Category III
in DICTM or Category II in CES
and ITMS
Category III Division Must be an Engineer (ECE or Police Senior
Chief EE) or Graduate of Bachelor of Superintendent
considered;
related field;
(ICTMC) or its equivalent; and
in any position under Category IV
in DICTM or Category III in CES
and ITMS.
Category IV Assistant Must be an Engineer (ECE or Prescribed PNP
Division EE) or Graduate of Bachelor of Staffing Pattern
Chief Science in Computer Science,
considered;
Has completed the Information &
Communications Technology
Management Course (ICTMC) or
its equivalent; and
under Category V in DICTM.
Category V Section Must be an Engineer (ECE or Prescribed PNP
Chief EE) or Graduate of Bachelor of Staffing Pattern

considered;
At least five (5) years
accumulated experience in the
PNP ICT Family as either an IT
or CT Officer; and
Preferably has completed the
Information & Communication
(ICTMC) or its equivalent.
B. Eligibility Categories of Management Positions in CES

Requirement/
Salary Grade
Category I Director Must be an Engineer (ECE or Police Chief
EE) or Organic CES Third Level Superintendent
PCO;s (PCSUPT) or
With Master Degree in any Senior
related field; Superintendent
Completed the Information & (PSSUPT)
Management Course (ICTMC);
and
under Category II-A.
Category II
A Deputy Must be an Engineer (ECE or PSSUPT
Director EE) or organic CES Third Level
PCO;
related field;
Completed the Information &
and
under Category II-B.
B Chief of Must be an Engineer (ECE or PSSUPT

Directorial EE) or organic CES Third Level
Staff PCO;
(CDS) Completed the Information &
and
under Category III.
Category III Division Must be an Engineer (ECE or Police Senior
Chief EE) or organic CES Third Level Superintendent
RCEO PCO; (PSSUPT) or
Chief Completed Information & Superintendent
Communications Technology (PSUPT)

and
under Category IV-A.
Category IV
A Assistant Must be an Engineer (ECE or Prescribed PNP
Division EE) or organic CES Officer; Staffing Pattern
Chief At least two (2) years as CT
Officer; and
under Category IV-B or IV-C.
B Section Must be an Engineer (ECE or Prescribed PNP

Chief EE) or organic CES Officer; and Staffing Pattern
(CES At least one (1) year as CT
NHQ Officer.
Level)
C Section Must be an Engineer (ECE or Prescribed PNP
Chief EE) or organic CES Officer; s Staffing Pattern
(RCEO At least one hundred twenty
Level) (120) hours relevant training on
(Telephony, Radio and Data
Communication/Networking
Technology); and
At least six (6) months as CT
Officer.
Category V Lateral Must be an Engineer (ECE or Police Inspector
Entry EE) or organic CES Officer; and
Level At least two (2) years experience
Position in the field of Communication-
for CT Electronic Engineering.
Officer
C. Eligibility Categories of Management Positions in ITMS

Requirement/
Salary Grade
Category I Director Must be a graduate of Bachelor Police Chief
of Science in Computer Science, Superintendent
Computer Engineering, (PCSUPT) or
Information Technology or other Senior
related Course. For organic Superintendent
ITMS Third Level PCO, any (PSSUPT)
degree Course is considered;
related field;
and
under Category II-A.
Category II
A Deputy Must be a graduate of Bachelor PSSUPT
Director of Science in Computer Science
Information Technology or other

related Course. For organic
ITMS Third Level lPCO, any
degree Course is considered;
related field;
Communications Technology,
and
under Category II-B.
B Chief of Must be a graduate of Bachelor PSSUPT
Directorial of Science in Computer Science,
Staff Computer Engineering,
(CDS) Information Technology or other
related Course. For organic ITMS
Third Level PCO, any degree
Course is considered;
and
under Category III.
Category III Division Must be a graduate of Bachelor Prescribed PNP
Chief of Science in Computer Science, Staffing Pattern
Regional Computer Engineering,
Chief Information Technology or other
(when related Course. For organic
position ITMS Third Level PCO, any
becomes degree Course is considered;
available) Completed the Information &
and
under Category IV-A.
Category IV
A Assistant Must be a graduate of Bachelor Prescribed PNP
Division of Science in Computer Science, Staffing Pattern
Chief Computer Engineering,
Information Technology or other
related Course. For organic
ITMS Officer, any degree Course
is considered;
At least two (2) years as IT
Officer; and
under Category IV-B or IV-C
B Section Graduate of Bachelor of Science Prescribed PNP
Chief in Computer Science, Computer Staffing Pattern
Engineering, Information
Technology, Information
Management or equivalent
degree course. For organic
ITMS Officer, any degree Course
is considered; and
At least one (1) year as IT
Officer;
Has completed the following IT

Courses:
a. System Analysis and Design
or any Computer
Programming Course,
b. Fundamentals of Networking
and Data Communication
Course, and
Completed at least twenty four
(24) hours of continuing
professional education obtained
through trainings, seminars,
conferences and/or workshops
pertaining to Information
Technology (IT).
Category V Lateral Graduate of Bachelor of Science Police Inspector
Entry in Computer Science, Computer
Level Engineering, Information
Position Technology, Information
for IT Management or equivalent
Officer degree course;
At least three (3) years practicing
IT Specialists; and
Has an Electronic Data
Processing Specialist Eligibility
for Software Experts or passed
the Civil Service Commission
(CSC) Career Service
Professional Eligibility (based on
NAPOLCOM Resolution No.
2006-325 and CSC Resolution
No. 050910)
8. GUIDELINES FOR INCLUSION IN PNP ICT ELIGIBILITY LIST:
a. PNP uniformed and non-uniformed personnel in the active service who

satisfy all of the requirements and qualifications and none of the grounds for
disqualification, enumerated in Section 9 of this CMC are eligible for
inclusion in the PNPICTMEL.
b. PNP personnel who satisfactorily completed the Information and

Communications Technology Management Course (ICTMC) shall be
automatically included in the PNPICTMEL and may be designated to
occupy appropriate position in the PNP ICT family. Provided, that the
designation of third-level PCOs is in consonance with the provisions of CMC
15/2013 (Reference 1.b).
c. PNP personnel who obtained a postgraduate diploma or certificate on ICT

Course not conducted by the PNP or AFP may be granted eligibility
provided that they submit request for accreditation attaching the Program of
Instruction (POI) of the course for deliberation of the ICTMEAB.
d. PNP Personnel who possess a Master‟s or Doctorate Degree on ICT

Course need not apply for accreditation, provided that they shall submit an
original copy of the Transcript of Records (TOR) and Diploma of the said
degree to the appropriate Secretariat of the ICTMEAB for their inclusion in
the PNPICTMEL.
e. PNP Personnel who were recruited by ITMS and CES, and whose names
were included in the PNPICTMEL, shall be given top priority to occupy
Table of Organization (TO) positions in the ICT family provided that they are
qualified to the position.

f. Due to the technical nature of the functions of DICTM and to establish a
regular source of its personnel, the Director for Information and
Communications Technology Management (TDICTM) may recommend to
the appropriate approving authority for the transfer/reassignment of any
personnel from ITMS and CES to DICTM provided that said personnel is
included in the PNPICTMEL.
g. TDICTM may also recommend to the appropriate approving authority the

relief and transfer outside of ITMS, CES and DICTM of any PCO holding
key position in ICT family who is not eligible for the said position or whose
designation violates this CMC;
h. Reserve Category – PNP personnel who are in the active service and are
neither designated nor assigned in the PNP ICT family but are ICT eligible,
based on the criteria and qualification standard mentioned in this CMC,
must be included in PNPICTMEL as alternate pool of ICT eligible personnel.
In case of vacancy and no immediate-eligible personnel is available, those
in the Reserve Category may be designated to any ICT position he/she is
qualified for.
9. GROUNDS FOR EXCLUSION FROM THE ICT ELIGIBILITY LIST:
Any personnel may be dropped or removed from the ICT Eligibility List by the ICT
Steering Committee (ICTSC) for Category I positions, or by the ICT Eligibility and
Placement Board (ICTMEAB) for Category II-IV positions, after having been found guilty
of any of the following causes:
a. Grave misconduct defined under PNP Rules and Regulations and Code of
Conduct of Ethical Standards for Public Officials and Employees (R.A. No.
671l3, as amended);
b. Violations of Anti-Graft and Corrupt Practices Act (R.A. No. 3019 as

amended);
c. Violations of Anti-Photo and Video Voyeurism Act (R.A. No. 9995);
d. Violations of other ICT-related laws;
e. Violations of PNP ICT Policies (Memorandum Circulars; Letter of

Instructions, and other directives; and
f. Other factors detrimental to the interest of the PNP as determined by the

PNP ICTSC and ICTMEAB may constitute valid ground for disqualification.
10. TRANSITORY PROVISIONS:
Any PCO, PNCO or NUP presently assigned with the ICT family who lacks any of
the required eligibility shall be given three (3) years upon the effectivity of this CMC to
comply with the requirements. Failure to take and complete the required course or
other mandatory requirements (enumerated in the Category Matrix) shall cause his/her
reassignment outside of ICT family.
During this period the DICTM shall program the conduct of sufficient number of
ICT eligibility course to ensure that members of the ICT family will be given the
opportunity to comply with the mandatory training requirements.
11. RESCISSION:
provisions of this CMC are hereby deemed rescinded or modified accordingly.

12. EFFECTIVITY:
This CMC shall take effect immediately upon approval.
Distribution:
D-Staff/DIPOS AIG, IAS C, HRAO
Dirs, NSUs Dir, CPSM DTC, AIDSOTF
RDs, PROs C, WCPC
Copy furnished:
Command Group PCTC SPA to SILG

JUNE 16, 2014
PNP MEMORANDUM CIRCULAR

Number 2014- 018
THE PNP BASIC COMPUTER ESSENTIALS CERTIFICATION SYSTEM
1. REFERENCES:
a. PNP ICT Management Strategic Focus – “Implementation of On-Line

Information and Computer Literacy Campaign through PNP website
(www.pnp.gov.ph)”; and
b. The “PNP Strategic Focus: CODE-P towards the realization of the PNP
P.A.T.R.O.L. Plan 2030” Charter Statement – “Develop empowered and
competent work force” as a part of learning and growth strategy.
2. RATIONALE:
The challenge to cope with Information Technology (IT) is very important as

technology advances at a very rapid case thus more people must be able to deal with it.
According to a book by Andres Hatum entitled: “The New Workforce

Challenge”, between 2010 and 2014l, there will be a significant growth of 22 to 47
percent Generation Y workforce. The Gen Y workforce are people born from 1979 and
later who value work and life integration, flexible workplace, and are technology savvy.
In the PNP organization, almost 50 percent of PNP personnel are 35 years

old and below. Most of them are graduates of baccalaureate degrees with IT
curriculum. Likewise, with the Information Technology boom, most of them are exposed
to the latest IT innovations e.g. smart phones, tablets and other high-end gadgets,
making them IT savvy.
With their basic IT skills, PNP personnel who are 35 years old and below
have remarkable roles in the growth and progress of the organization. They
demonstrate higher productivity, make fewer errors, and possess more of the skills
valued by everyone especially the clientele.
However, the PNP organization needs a workforce with updated knowledge

and IT skills. All our personnel, not only 35 years old and below, should be computer
literate in order to keep them abreast with technological changes.
3. PURPOSE:
This Memorandum Circular (MC) sets forth guidelines and procedure in the
development, administration, and maintenance of PNP Basic Computer Essentials
Certification System for PNP personnel. It shall cover the guidelines and procedures for
the granting of Basic Computer Essential Certification to PNP personnel as additional
requirement in their placement/designation or transfer to any administrative positions in
all units of the PNP. It aims to:
a. Create a PNP electronic learning tutorial on IT specifically on Office

Productivity Suite (Word processing, Spreadsheet, Slide Presentation, and
Proper use of Internet and e-mail), Fundamentals of Networking, Multi
Media, Computer Troubleshooting and Programming for PNP personnel in

order to establish a culture of excellence and increase their appreciation
and understanding of IT;
b. Set guidelines and procedures in the conduct of certification examination
for basic computer essentials (Office Productivity Suite, Basic Hardware
and Software concepts, and Proper use of Internet and e-mail) for PNP
personnel in order to validate their basic IT skills; and
c. Ensure that all PNP personnel are computer literate and able to prepare
basic PNP communications, slide presentations, and formula-based
spreadsheets.
a. Applicant – a PNP personnel who applies for the certification

examination.
b. Certification – is a confirmation/accreditation given to PNP personnel
who successfully passed the certification examination on basic computer
essentials.
c. Computer Troubleshooting - is the process of identifying and fixing
computer problems. This may involve hardware or software or both.
d. e-Learning – refers to the use of electronic media and information and
Communication Technologies (ICT) in education. It is a self-paced
learning.
e. Examinee – a PNP personnel who takes the PNP Basic Certification
Examination.
f. Information Technology (IT) – is the study, design, development,
implementation, support or management of computer-based information
systems, particularly software applications and computer hardware.
g. Internet – is a computer network consisting of a worldwide network of
computer networks.
h. Multimedia – refers to content that uses a combination of text, audio, still
images, animation, video, or interactivity content forms.
i. Networking – is linking/connecting two or more computing devices
together for the purpose of sharing data and resources.
j. Office Productivity Suite - is a collection of office productivity programs
such as word processing, spreadsheet and slide presentation.
k. Online – means available over the internet or acceptable via computer.
l. Placement – refers to the selection and designation of qualified PNP
personnel to a certain position.
m. PNP Basic Computer Essentials Certification Examination – is an
assessment intended to measure the examinee‟s knowledge in basic
computer essentials to wit: word processing, spreadsheet, slide
presentation, basic hardware and software concept, proper use of internet
and e-mail.
n. PNP personnel – refers to Police Commissioned Officers, Police Non-
Commissioned Officers or Non-Uniformed Personnel of the PNP.
o. Proctor – a PNP personnel who is designated to supervise the examinees
during the examination.
p. Programming – is a process creating a sequence of instructions to
enable the computer to execute something.
q. Slide Presentation – is a method used to display information, normally in
the term of a slide show using presentation software.
r. Software – is a general term for the various kinds of computer programs
used to operate computers, peripherals and related devices.
s. Spreadsheet – is an interactive computer application program for
organization and analysis of data in tabular form.
t. Transfer – refers to the re-assignment or movement of PNP personnel
from one office/unit to another within the PNP.
u. Word Processing – is an interactive computer application program that
produces electronic documents.
5. GUIDELINES:

a. POLICIES
1) DICTM through ITMS shall design an e-learning tutorial suited for PNP
personnel. It shall cover Office Productivity Suite, Computer Hardware
Maintenance and Troubleshooting (CHMT), Data Communications and
Networking, Multi-media, Programming and Web page development.
The ITMS shall also provide linkages to new IT trends and
developments in the PNP website.
2) DICTM through ITMS shall design the Basic Computer Essentials

Certification Examination. The scope shall be limited to office
productivity suite (word processing, spreadsheet and slide
presentation), basic hardware and software concepts, and proper use
of internet and e-mail.
3) DHRDD shall monitor the compliance of all PNP personnel who are
required to take the PNP Basic Computer Essential Certification
Examination.
4) DPRM shall maintain a list of those who passed the PNP Basic
Computer Essentials Certification Examination for ready reference.
5) DC shall provide fund support for the implementation of this

Memorandum Circular.
6) All PNP personnel 35 years old and below, upon effectivity of this
memorandum, are required to take and pass the PNP Basic Computer
Essentials Certification Examination.
7) All other PNP personnel assigned in all admin offices/units and those
assigned in operational offices/units performing administrative
functions are required to undergo the PNP Basic Computer Essentials
e-learning.
8) Passing Rate at 75%.
9) All Uniformed Personnel 35 years old and below who would fail the
certification examination after three tries may not be allowed to occupy
positions performing solely administrative functions in all units of the
PNP. Likewise, failure to pass the certification examination may be a
ground for downloading/deployment to operational and field units of the
PNP.
10) All Non-Uniformed Personnel who would fail the certification

examination after three tries shall attend Office Productivity Refresher
Training and shall immediately re-take the examination.
b. PROCEDURES
1) REGISTRATION
a) Applicant must have a valid email address preferably a PNP issued

email address.
b) Admin Office of the concerned office/unit must submit the name of
the applicant and his/her official email address to ITMS.
c) The ITMS-Training and Research Division shall maintain the list of
applicants and prepare/publish the schedule of the examination.
2) PRE-EXAMINATION
a) Applicant may read and review the e-learning tutorials in

preparation for the examination.

b) If the applicant prefers hands-on classroom learning, he or she may
coordinate with the ITMS-Training and Research Division, to
schedule classroom training or may enroll to any Training Centers
offering IT courses.
c) All questions will be taken from the PNP e-learning tutorials.
3) EXAMINATION PROPER
a) The examination shall be supervised by the designated ITMS

proctors.
b) The examination may be taken in any venue with internet access
as decided by their respective Directors.
c) The examination will start on-time thus late comers will not be
allowed to take the examination.
d) The examinee will be directed by the proctor to log-on in the
certification examination program. He shall be provided with
username and password by the proctor.
e) The examinee shall carefully read the written supplementary
instructions and complete the remaining steps to take the
examination.
f) The examination is limited to 2 hours and 30 minutes.
g) The following are the types of examination and points allocation:
International Computer Driving License (ICDL) – Type

Exercises
Word – 20 points
Excel – 20 points
Powerpoint – 20 points
Multiple Choice
Basic IT – 40 points
Practical Exercises
Memo preparation – 10 points
Slide presentation preparation – 10 points
h) In case of power interruption, internet failure and other similar

incidents beyond the control of the examinee, he/she shall take the
examination from the start.
i) The Administrative Officer and/or designated proctor may cancel
the examination depending on his/her discretion. He/she may
request for a new schedule of the examination together with an
incident report to justify the request.
j) The examination shall be properly documented thus the designated
proctors are required to submit immediately after the examination a
report similar to the “After Opening/Closing Report format of
DHRDD” to DPRM. Documentation may include video clips of the
actual examination.
4) CONDUCT AND EXAMINATION VIOLATIONS
Examine must not compromise the integrity or confidentiality of the

PNP certification examination:
a) He/she shall not disclose the examination content.

b) Cheating will not be tolerated.
c) An examinee who is found cheating during the examination and/or
disclosing the content of the examination shall be dealt with
pursuant to NAPOLCOM Memorandum Circular Nr: 2007-001
entitled “Uniform rules of Procedure Before the Administrative
authorities and the Internal Affairs Service of the PNP”. If found
culpable, his/her certification shall be nullified.

5) RETAKING THE EXAMINATION
Those who would fail the examination shall wait for three months to
retake.
6) EXAMINATION RETIREMENT
All questionnaires shall be updated regularly by ITMS every six

months. Five sets of questionnaires each will be maintained by ITMS.
The previously used questionnaires will be phased out.
7) FINAL RATING AND CERTIFICATION
a) The computation of final rating will be as follows:
Final Rating = [(Raw Score/Total Number of items x 50) +50]
b) Official copies of the result will be forwarded to DPRM and to their

respective unit assignments within five days through their email
address.
c) A certificate will also be sent through email for those who passed
the examination.
d) The trditms@pnp.gov.ph is the official email address that will be
used to send the certificates.
8) VALIDITY AND RE-CERTIFICATION
The certification does not expire. A PNP personnel may re-certify only
when required by higher and competent authorities.
9) EXEMPTION
The following PNP personnel are exempted from taking the PNP Basic
Computer Essentials Certification examination.
a) All PNP personnel who are certified by the International Computer

Driving License (ICDL) or by any globally accepted IT International
Certification Body.
b) All PNP personnel who passed the IT Proficiency Examination
administered by the National Computer Institute, Information and
Communication Technology Office, Department of Science and
Technology.
c) All PNP personnel who have undergone the Information and
Communication Technology Management Course (ICTMC).
6. TRANSITORY PROVISIONS:
a. DICTM through ITMS shall complete the PNP Basic Computer Essentials
e-learning and disseminate it to all PNP offices/units at least one month
prior to the certification examination.
b. The training seminar and certification examination of PNP personnel
assigned within Camp Crame may be conducted at the ITMS Training
Room or any venue available within the premises of the concerned
office/unit in coordination with ITMS.
c. The training seminar for Police Regional Offices shall be scheduled and
administered by their respective ARMD Officers and IT Officers in
coordination with ITMS.

7. RESCISSION:
All existing directives and other issuances that are contrary to or inconsistent
with this MC are hereby rescinded or modified accordingly.
8. EFFECTIVITY:
This MC shall take effect after fifteen (15) days from the filing of a copy hereof
at the University of the Philippines Law Center in consonance with Section 3 and 4 of
chapter 2, Book VII of Executive Order No. 292 otherwise known as the “Revised
Administrative Code of 1987” as amended.
Distribution:
Command Group
D-Staff
P-Staff
NSUs
PROs

SEPTEMBER 01, 2014
PNP MEMORANDUM CIRCULAR

Number 2014- 033
REVISED GUIDELINES IN THE CERTIFICATION OF

PNP INFORMATION SYSTEMS
1. REFERENCES:
a. Command Memorandum Circular No. 2014-11 entitled: “DICTM Certification

for PNP Information Systems” dated March 13, 2014.
b. Memorandum Circular No. 2010-016 dated August 26, 2010 entitled
“Consultation of all Information and Communications Technology (ICT)
Matters to DICTM”; and
c. PNP Patrol Plan 2030 as enhanced by the Strategy Focus – “CODE-P: 2013
and Beyond.”
2. RATIONALE:
Attuned to the call of information age, the Philippine National Police has
recognized the importance of Information and Systems in the routine performance of its
mandates. To support this, an Information Systems Strategic Plan (ISSP) for 2015 to
2017 (Annex “A”) was crafted to address the PNP‟s ICT strategic thrusts and programs.
In compliance with the lSSP, the PNP has identified critical Information Systems (IS)
to be used throughout the organization. Unfortunately, not all of these IS were referred
to the Directorate for Information and Communications Technology Management
(DICTM) for review, evaluation, and certification. As provided for in No. 4 para b of PNP
MC No. 2010-016l, these Information Systems should have been referred to DICTM to
ensure compliance with the standards and controls of the organization. This referral
would also ensure that all IS would complement the ICT initiatives of the PNP. The non-
adherence to the policy (MC No. 2010-016) has resulted in the development of IS that
were redundant and had different or incompatible platforms (backend/databases).
From a strategic point-of-view, all these issues complicate the systems and data
integration processes. Hence, with this perspective established, the DICTM sees the
need to establish standards for IS in order to allow data compatibility across different IS
that would, in turn, produce high-value business intelligence outputs.
Furthermore, the PNP is yet to institutionalize a mechanism to recognize

accepted Information System Proposals and accepted PNP Information Systems
(software/applications) that would be recognized across the entire PNP organization.
The recognition of such standard PNP Information System Proposals and already
established IS shall ensure that all PNP units nationwide would have the same software
(and software complements).
Optimistically, with these safeguards in place, the PNP shall no longer contend
with IS that lack technical support, has no documentation, and confers no accountability
on the part of the developers of the IS.
3. PURPOSE:
This PNP Memorandum Circular (PNPMC) prescribes the operational and

administrative guidelines, processes, and procedures to be followed and observed in
the conduct of Information System Proposal Review (ISPR) for Information System
Proposals and Information System Review (ISR) for Developed Information Systems.

The ISPR shall be a requirement for the grant of a Certificate of Recognition for
Information System Proposals (CR-ISP). The ISR on the other hand shall, be a
requirement for the grant of a Certificate of Compliance for Developed Information
Systems (CC-DIS). Both CR-ISP and CC-DIS shall be issued by DICTM upon minimal
compliance to standards set for the respective review.
The Philippine National Police through its designated Offices/Units and by

authority of this MC, shall ensure that the development of IS complies with established
standards in data structure, organizational plans and processes, as well as ascertains
operational compatibility with other existing IS. These standards and processes shall
be institutionalized to guarantee adherence to the PNP Information System Strategic
Plan (PNP ISSP) and promote maximum utilization, interoperability and sustainability of
IS.
This PNPMC supersedes CMC Number 2014-11 dated March 13, 2014.
a. Certificates of Compliance for Developed Information Systems (CC-DIS)

– A document awarded to the proponent of a developed information system
recognizing that the subject IS has satisfactorily complied with the standard
set for such developed IS.
b. Certificate of Recognition for Information System Proposals (CR-ISP) –

A document awarded to the proponent of an information system proposal
recognizing that the subject IS has satisfactorily complied with the standards
set for such information system proposal. The certificate of recognition is the
first step towards compliance; once the IS is fully developed, a Certificate of
Compliance is awarded upon compliance to consequent standards.
c. Developed Information System – an IS that has already been developed

either for acceptance, or in the case of existing PNP IS, is already being used
by the PNP.
d. Developed Information System Documentary Requirements – It contains,

to the very least, the following:
1) Overview of the Developed System

2) Features of the Developed System
3) Process Flow
4) Systems Documentation
a) User‟s Manual
b) Operational Manual
c) Technical Manual
5) Benefits – both tangible and intangible
6) Incurred Costs
7) Status of Implementation (Schedule: phases, checkpoint, etc.)
8) Summary
9) User acceptance
10) Appendices
e. DICTM Certification – the process of review and evaluation of IS and

conferment of DICTM Certification as proof of approval and permit to
implement and operate the IS.
f. Functional Nature of Information System – Determines the classification of

an IS based on its function and use in the PNP. This terminology shall be
used in the determination on whether or not IS have the similar functions or
accomplish the same objective.
g. Information and Communications Technology (ICT) – The totality of the

electronic means employed to systematically collect, process, store, present,

and share information to end-users in support of their activities. It consists of
computer systems, office systems, consumer electronics, and
telecommunications technologies, as well as networked information
infrastructure. The components of which include the telephone system, the
Internet, fax machines, computers, and its accompanying methodologies,
processes, rules, and conventions. It is also a combination of computer
technology, microelectronics applications, and communications information
techniques and methods. It encompasses the use of computers, data
communications, office systems technologies, as well as any technology that
deals with modern day application of computing and/or communication. It can
also be seen as the marriage of information technology and data
communication.
h. Information System (IS) – a system of major processes or operations which

facilitates the storage, processing, retrieval and generation of information for
decision-making, planning, controlling and ,monitoring purposes. It also
refers to a group of related processes (manual or computerized) designed to
generate information for the exclusive support of a major functional area of an
organization (e.g. Personnel Management Information System, Logistics
Management Information System, Financial Management Information
System, etc).
i. Information System Compliant – a declaration that the IS subject for review

and evaluation has satisfied all the required components of PNP IS as
defined in the standards and controls set by the ISREB as recommended by
the TWG for ISRE.
j. Information Systems Strategic Plan (ISSP) – refers to a 3 to 5-year I.T.

Plan of an organization which describes how it intends to strategically use ICT
in pursuit of its mission and functions. It is a written expression of how an
agency intends to use ICT to support its data processing and decision-making
processes.
k. Information System Proposal – A written IS plan or recommendation

presented for consideration or discussion by the PNP. An IS proposal is
usually offered as both a written report and as a presentation. It contains, to
the very least, the following:
1) Overview of the proposed System

2) Features of the proposed System
3) Benefits – both tangible and intangible
4) Tentative Costs
5) Alternatives
6) Proposed Schedule for development (phases, checkpoints, etc.)
7) Summary
8) Appendices
l. Walkthrough – the process of inspecting the hardware, software, personnel

capability, process flow, security measures, and other aspects of IS in order
to validate the standards and controls for certification.
5. GUIDELINES:
a. All Information System proposals and Developed Information Systems

shall be submitted to DICTM for quality review and evaluation to ensure that
the IS meets the requirements and controls set by DICTM and to further
ensure its institutionalization and integration to the Information System
Strategic Plan.
b. DICTM shall create an Information System Review and Evaluation Board

(ISREB) that shall analyze, assess, review, and evaluate Information System
proposals and developed IS for use of the entire PNP. The Board, through

the Chairman, shall recommend the issuance of CR-ISP for Information
System proposals or CC-DIS for developed IS that have successfully passed
the ISREB review. The recommendation of the ISREB shall be forwarded to
The Director, DICTM for endorsement to, and approval of, the CPNP.
1) ISREB Composition – the board shall be composed of the following:

a) Executive Officer, DICTM - Chairman
b) Deputy Director, ITMS - Vice Chairman
c) Chief of Staff, CES - Member
d) Chief, SIMD, DICTM - Member
e) Chief, PPD-DICTM - Member
f) Chief, RDD-DICTM - Member
g) End-user Representative - Resource Person
h) Chief, ISIMS-SIMD, DICTM - Secretariat
2) End-user representative – To ensure that end-user requirements are

met and client issues resolved, a seat in the ISREB shall be allocated for a
representative of the end-user PNP unit. The seat for this resource
person shall be in the Senior Executive Position of the Unit.
3) ISREB Membership – Changes to the ISREB membership may be

recommended by the ISREB for the approval of TDICTM through
resolution. Conversely, ISREB may designate additional Board Members
as necessary depending on the complexity, gravity and/or nature of the
system being evaluated.
4) ISREB Tasks – The members of the ISREB shall perform the following
tasks:
a) Executive Officer, DICTM
a.1) Designated as Chairman, Information System Review and
Evaluation Board (ISREB);
a.2) Over-all supervisor in the implementation of this CMC; and
a.3) Perform other tasks as directed.
b) Deputy Director, ITMS

b.1) Designated as Vice Chairman, ISREB;
b.2) Provide necessary support;
b.3) Ensure compliance of all criteria in all required standards and
controls for IS review and evaluation; and
b.4) Perform other tasks as directed.
c) Chief, SIMD – DICTM

c.1) Designated as Member, ISREB;
c.2) Chairman, TWG on IS Standards and Control
c.3) Provide necessary support;
c.4) Ensure compliance of all criteria in all required standards and
controls for IS review and evaluation; and
c.5) Perform other tasks as directed.
d) Chief of Staff – CES

d.1) Designated as Member, ISREB;
d.2) Provide necessary support for Data communications, Electronics
and Tele-Communication system; and
d.3) Perform other task as directed.
e) Chief, PPD – DICTM

e.1) Designated as Member, ISREB;
e.2) Ensure that all IS proposals and developed IS are harmonized
with the PNP ISSP; and
e.3) Perform other tasks as directed.

f) Chief, RDD-DICTM
f.1) Designated as Member, ISREB;
f.2) Provide necessary support;
f.3) Review hardware compliance with the NAPOLCOM-approved
specifications (if applicable); and
f.4) Perform other tasks as directed.
g) Chief, ISIMS, SIMD – DICTM

g.1) Designated as Head Secretariat, ISREB in the implementation of
this PNPMC;
g.2) Monitor the requests for IS review and evaluation of PNP
Offices/Units;
g.3) Draft Board Resolution and cause the approval of the same; and
g.4) Perform other tasks as directed.
5) ISREB Support Personnel – Other support personnel shall also perform

the following tasks:
a) Budget and Fiscal Officer - DICTM
a.1) Provide funds for the implementation of this PNPMC;
a.2) Supervise the implementation of the procedures pertaining to
budget and finance for the activities in the process; and
b) Administrative Officer – DICTM

b.1) Receive/send communications related to any activities of this
PNPMC;
b.2) Provide orders and other administrative arrangements in support to
this MC;
b.3) Ensure the availability of venue for the IS Review and Evaluation
Board; and
6) TWG for IS Standards and Controls – The DICTM, shall create a

technical working group that will establish quality standards and controls
that will serve as the bases of reference in the conduct of review. The
same TWG shall identify critical controls, data sets and documentary
obligations which shall be considered as mandatory requirements for the
IS for review. Conversely, the TWG shall also determine the minimum
rating for compliance. The output of the TWG shall be submitted for
consideration/approval of the ISREB.
7) ISREB Information System Inspection and Evaluation Team (ISIET) –

The DICTM shall also commission an Inspection and Evaluation Team
that shall conduct walkthroughs of IS and provide the ISREB with relevant
reports. The team shall compose of members that possess the following
competencies;
a) ICT Project Management
b) System Analysis and Development
c) Computer Programming/Application Development
d) Information Security; and
e) Communications Engineering
c. Certification Process for Information System Proposals – The

certification of Information System proposals shall be outlined as
follows:
1) Initial request - the certification process shall be requested by the

PNP office/unit acting as the proponent or end-user of the IS,
through submission of a formal written request for certification
addressed to TDICTM Attention: Chairman, ISREB (Annex “B”).
Copies of the IS proposal subject for review, will also be submitted

to the Board Secretariat in Electronic file (PDF files) and six hard
copies.
2) Establishment of Standards – The ISREB Secretariat shall then

determine the nature and function of the IS proposal. Upon
determination of the nature of the IS proposal, the ISREB
Secretariat will convene the TWG for IS Standards and Controls if
no standards are set for the nature of that IS Proposal. If there
exists a standard for the nature of the IS, the same standard shall
be used for the IS Proposal. Same standards shall apply for all IS
that are of the same nature unless the standards are declared no
longer appropriate through an ISREB resolution at which point, the
TWG may be convened to revise the standard. At this point, the
TWG may require proponents to present their projects for any
clarification. A report establishing standards shall then be
submitted to the ISREB secretariat. A list of standards shall be
maintained by the ISREB secretariat to be applied consistently for
all IS Proposals.
a) Convene the TWG for IS Standards and Controls – If no

standard have been established for IS with the same functional
nature as that of the proposed information system, the ISREB
secretariat will recommend to the Chairman, ISREB to convene
the TWG for IS Standards and Controls in order to determine
mandatory and minimal requirements for compliance for IS.
b) Utilization of Established Standards - If the ISREB
Secretariat determines that Standards‟ have been established
for IS with the same functional nature as that of the proposed
IS, the Secretariat shall inform the ISREB through the Chairman
that such standards already exist and shall be utilized for the
Proposed IS to provide consistency in evaluation.
3) ISREB Review and Evaluation – Upon establishing standards, the

ISREB shall convene to assess the merits of the IS proposal
against the established standards established through the TWG. A
board resolution shall then be created recommending or denying
the certification of the IS proposal to the TDICTM.
4) Grant of Certificate of Recognition for Information System

Proposals (CR-ISP) – In cases where the ISRED recommends the
certification of IS Proposals, TDICTM shall endorse the certification
for approval of the CPNP.
5) Inclusion in the List of Accepted Information System

Proposals – Upon approval of the CPNP, the subject IS Proposal
shall then be included in the List of Accepted Information
System Proposals to be maintained by the ISREB Secretariat.
d. Certification Process for Developed Information Systems – The

certification of Developed IS shall be outlined as follows:
1) Initial request – In the case of existing developed IS, the

certification process may be requested by the PNP unit/office acting
as the proponent or end-user of the IS, through submission of a
formal written request for certification addressed to TDICTM
Attention: Chairman, ISREB (Annex “B”). Information System
Documentary Requirements of the IS subject for review, will also
be submitted to the Board Secretariat in Electronic file (PDF files)
and six hard copies.

Conversely the certification may be initiated by the ISREB
through an invitation to the PNP Office/Unit (end-user) for
presentation of there IS. The invitation shall include a request for
the submission of the IS prospectus in Electronic file (PDF files)
and six hard copies to the Chairman, ISREB through the
Secretariat.
2) Establishment of Standards – The ISREB Secretariat shall then

determine the nature and function of the Information System. Upon
determination of the nature of the IS, the ISREB Secretariat will
recommend the convening of the TWG for IS Standards and
Controls if no standards are set for the nature of that IS. If there
exists a standard for the nature of the IS, the same standard shall
be used for the IS. Same standards shall apply for all IS that are of
the same nature unless the standards are declared no longer
appropriate through an ISREB resolution at which point, the TWG
may be convened to revise the standard. At this point, the TWG
may require proponents to present their projects for any
clarification. A report establishing standards shall then be
submitted to the ISREB secretariat. A list of standards shall be
maintained by the ISREB secretariat to be applied consistently for
all Developed IS.
a) Convene the TWG for IS Standards and Controls – If no

standards have been established for IS with the same functional
nature as that of the proposed IS, the ISREB secretariat shall
recommend the convening of the TWG for IS Standards and
Controls in order to determine mandatory and minimal
requirements for compliance for IS.
b) Utilization of Established Standards – if the ISREB
Secretariat determines that Standards have been established
for IS with the same functional nature as that of the proposed
IS, the Secretariat shall inform the ISREB and shall recommend
to the Board the utilization of the same standards for the
developed IS to provide consistency in evaluation.
3) IS Presentation – The ISREB Secretariat shall schedule a meeting

of the ISREB for the presentation of the subject IS to the Board.
4) ISIET Walkthrough – Within ten days after the presentation of the

IS, an Inspection and Evaluation Team shall conduct a “system
walkthrough.” The team shall inspect hardware, software,
personnel capability, process flow, security measures, and other
aspects of IS. The team shall submit results of inspection within 15
working days.
5) IS Review and Evaluation – Upon establishing standards, and

conduct of the walkthrough, the ISREB shall convene to assess the
merits of the IS against the established standards set by the TWG.
A board resolution shall then be created recommending or denying
the certification of the developed IS to TDICTM.
6) Grant of Certificate of Compliance for Developed Information

Systems (CC-DIS) – In cases where the ISREB recommends the
certification of the developed IS, TDICTM shall endorse the
certification for approval of the CPNP.
7) Inclusion in the List of Accepted PNP Information Systems –

Upon approval of the CPNP, the subject IS shall then be included in
the List of Accepted PNP Information Systems maintained by
the ISREB Secretariat.

e. Developed Information Systems – subject to the review should
satisfy both minimal requirements and mandatory requirements so as
to be accorded with the Certificate of Compliance to MC 2010-016.
The absence of any of the mandatory requirements or failure to comply
with minimal requirements shall result in non-conferment.
f. Information System Proposals or Developed Information Systems

not having satisfactorily compiled with the certification process may be
allowed to undergo the same processes until compliance is met.
g. The determination of conferment of CR-ISP shall be subject to, but will

not be limited to the following factors:
1) System Documentation;
2) Compliance to ISSP;
3) Compliance to UESB (if applicable);
4) Compliance to Mandatory Requirements; and
5) Compliance to Minimal Requirements.
h. The determination of conferment of CC-DIS shall be subject to, but will

not be limited to the following factors:
1) System Documentation;
2) Compliance to ISSP;
3) Compliance to UESB (if applicable);
4) Compliance to Mandatory Requirements;
5) Compliance to Minimal Requirements; and
6) Result of System Walkthrough.
i. Certification Lists – The ISREB Secretariat shall maintain the

certification lists for both certifications.
1) List of Accepted Information System Proposals – Proposals
included in this list may be granted permission for development or
further study or may be considered for commissioning subject to
existing IS acquisition processes by the appropriate acquisition
bodies; and
2) List of Accepted PNP Information Systems - Developed IS
included in this list shall be the accepted IS of the PNP. As a rule
of thumb, only one IS of a certain functional nature shall be in this
list. Should there be a need to implement parallel IS of the same
functional nature beyond the migration phase, the ISREB shall
justify such through a board resolution. In case of conflict with
other sources, data from this IS shall take primacy unless resolved
otherwise by the ISREB.
j. Inclusive Period of Certification – The certification process for all IS

shall be a continuing activity. In this regard, the certification shall be
renewed every three years. The 3-year period shall commence from
the time the IS is certified. Any changes that may affect compliance to
the established standards and control of the existing system prior to its
renewal, shall be cleared with DICTM through the ISREB.
k. Automatic Termination of CR-ISP – In the case of IS proposals, the

certification shall terminate one year after the issuance, if no IS
development has been done.
l. Revocation of Certification – Non-conformity to established

standards and controls for certification at any given time after the
issuance of certifications shall cause the ISREB to review the IS and
recommend the revocation of certification if necessary. Revocation of
certifications shall automatically cause the removal of the IS from the
Certification List/s.

m. Monitoring – For all certified Information System Proposal and
Developed Information Systems, an annual update report shall be
submitted by the end-user/proponent to the DICTM through the ISREB
Secretariat for purposes of monitoring and evaluation.
n. All D-staff, PROs and NSUs shall conduct inventory of all IS projects
and systems within their respective AOR and apply for its IS
Certification. They shall also ensure compliance of all lower
Offices/Units under their jurisdiction.
o. Information System Proposals from third party developers not

accredited by the PNP and not endorsed by any PNP unit shall be
submitted to DICTM through the Research and Development Division
for determination of end-user proponent.
p. The review and evaluation board secretariat shall invite

representatives from PNP units as subject matter experts during the
conduct of Information System Review and Evaluation.
6. RESCISSION:
All PNP policies, directives, and other issuances which are inconsistent with the
provisions of this MC are hereby deemed rescinded or modified accordingly.
7. EFFECTIVITY:
This PNPMC shall take effect after 15 days from filing a copy thereof at the
University of the Philippines Law Center in consonance with Sections 3 and 4 of
Chapter 2, Book VII of Executive Order Number 292, otherwise known as the “Revised
Administrative Code of 1987,” as amended.
Distribution:
Command Group
D-Staff
P-Staff
Dirs, NSUs
RDs, PROs
Annexes:
Annex A – Template for Standards and Controls
Information System Proposal
Developed Information System
Annex B – Review and Evaluation Process Flow
Annex C – Sample CR-ISP and Sample CC-DIS

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT
http//pnp.gov.ph
STANDARDS AND CONTROLS FOR IS PROPOSALS
ISP Standard No. : P2014-01
Date Approved : July 11, 2014
Functional Nature : Human Resource Information Systems
Basic IS Features:
- Data
o Individual Profile
Personal Info
Dependent Info
o Professional Profile
Service Record
Leave Records
- Functions
o Personnel Record Maintenance
Add, update, delete data
o Leave Monitoring
Automated processing of leave applications
o Report Generation
Personnel Distribution Summary
Service Record Production
Rating Guidelines:
1. lS Proposals subject to this standard shall start with 0 points.

2. IS Proposals that fail to comply with any of the required control in this standard
shall be automatically denied certification.
3. Each non-required control/feature shall be awarded 1 point.
4. Each additional feature, function or report other than those declared in the Basic
IS Features for this standard shall be awarded 1 point.
Minimum Rating Required: 3
Mandatory Requirements:
Requirement Yes No Remarks

Project Study
Systems Analysis Design
ITMS IS Proposal Checklist
System Prototype/Screenshots
Non-required Controls/Features:
Yes No Remarks
Data Migration Plan
ISSP Consonance
Specialized IS User Training
System Prototype
Personnel Services
Service Record Generation
Personnel Disposition Report Generation

Equipment Issuance Report
Online Leave Application
Prepared by:
PSSUPT ELMER VERAN ESCOSIA

Head, TWG FOR ISRE Standards and Controls
Approved:
PSSUPT ROBERTO LICARTE ALIGGAYU

Executive-Officer, DICTM
Chairman ISREB
PSSUPT DENNIS ACRE SIERVO

Deputy Director, ITMS
Vice-Chairman, ISREB
PSSUPT RAMON OYZON PURUGGANAN PSSUPT ELERM VERAN ESCOSIA

Chief of Staff, CES Chief, SIMD DICTM
Member Member
PSSUPT EDUARDO ESCALANTE PSUPT FELIX CALLAGAN DAYAG

CASTILLEJOS, JR. Acting Chief, PPD DICTM
Chief, RDD DICTM Member
Member

DIRECTORATE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT
http//pnp.gov.ph
STANDARDS AND CONTROLS FOR DEVELOPED INFORMATION SYSTEMS
DIS Standard No. : D2014-01
Date Approved : July 11, 2014
Functional Nature : Human Resource Information Systems
Basic IS Features:
- Data
o Individual Profile
Personal Info
Dependent Info
o Professional Profile
Service Record
Leave Records
- Functions
o Personnel Record Maintenance
Add, update, delete data
o Leave Monitoring
Automated processing of leave applications
o Report Generation
Personnel Distribution Summary
Service Record Production
Rating Guidelines:
1. Developed Information Systems subject to this standard shall start with 0 points
2. Developed Information Systems that fail to comply with any of the required
control in this standard shall be automatically denied certification.
3. Each non-required control/feature shall be awarded 1 point.
4. Each additional feature, function or report other than those declared in the Basic
IS Features for this standard shall be awarded 1 point.
Minimum Rating Required for Certification: 3
Mandatory Requirements:
Requirement Yes No Remarks
Project Study
Systems Analysis Design
ITMS IS Proposal Checklist
Approved Inspection and Evaluation
Walkthrough
Non-required Controls/Features:
Yes No Remarks
Data Migration Plan
ISSP Consonance
Specialized IS User Training
System Prototype
Personnel Services
Service Record Generation
Personnel Disposition Report Generation
Equipment Issuance Report
Online Leave Application

Prepared by:
PSSUPT ELMER VERAN ESCOSIA

Head, TWG FOR ISRE Standards and Controls
Approved:
PSSUPT ROBERTO LICARTE ALIGGAYU

Executive-Officer, DICTM
Chairman ISREB
PSSUPT DENNIS ACRE SIERVO

Deputy Director, ITMS
Vice-Chairman, ISREB
PSSUPT RAMON OYZON PURUGGANAN PSSUPT ELERM VERAN ESCOSIA

Chief of Staff, CES Chief, SIMD DICTM
Member Member
PSSUPT EDUARDO ESCALANTE PSUPT FELIX CALLAGAN DAYAG

CASTILLEJOS, JR. Acting Chief, PPD DICTM
Chief, RDD DICTM Member
Member

CHAPTER II
INFORMATION SYSTEMS
Letter Of Instruction 33/2012
Command Memorandum Circular 29-13

Department of Interior and Local Government
CORRECTED COPY
SUBJECT : LOI 33/2012
e-Library: ―PNP DOCUMENT MANAGEMENT SYSTEM‖
DATE : OCT 08, 2012
1. REFERENCES:
a. The Philippine E-Commerce Law – Republic Act No. 8792 “An Act Providing
for the Recognition and Use of Electronic Commercial and Non-Commercial
Transactions, Penalties for Unlawful Use Thereof and Other Purposes;
b. Executive Order No. 810 entitled “Institutionalizing the Certification Scheme
for Digital Signatures and Directing the Application of Digital Signatures in
E-Government Services;
c. National Computer Center Memorandum Circular 2003-01 “Guidelines on
Compliance to E-Commerce Act (RA No. 8792) and Stage 2 and 3 of the
UN-ASPA Five Stages of e-Government; and
d. Chief, PNP Letter of Instruction 03/09 (Spider-Web) dated November 11,
2009.
2. PURPOSES:
This letter of Instructions (LOI) provides the guidelines and procedures for the
implementation of a PNP-wide Document Management System (DMS). This system
shall provide a mechanism for the automated archiving, searching, retrieval and
updating of all PNP documents. The DMS shall enable the PNP to retrieve and
reproduce documents in a timely and responsive manner. These documents shall be
stored in electronic or digital formats and shall be made available to users with
corresponding privileges as determined by the owners originator of documents.
Electronic documents produced shall form part of a central documents repository
identified here onwards as the PNP e-Library.
3. SITUATION:
As the PNP continues to evolve as an organization, the amount of information

that it processes and produces grows exponentially with it. As a matter of policy, the
PNP institutionalizes all information with proper documentation. All the documents
gathered throughout the existence of the PNP represent a huge potential in terms of
institutional memory. But this potential loses value if the PNP could not retrieve the
right document when the need arises. Information is a resource of the same importance
to good management as other standard resources like people, money and facilities.
The information resources of the PNP must therefore be managed as a valuable asset
in forms that allow them to be shared, managed and reused. Appropriate document
management is a vital aspect of maintain and enhancing the value of this asset.
Since the enactment of the PNP to date, there are undetermined number of
written policies standards, procedures and guidelines pertaining to human resource
intelligence aspects and other functions mandated to the PNP. As time passes, these
documents have been filed and kept in physical storage and more often than not, these
have been poorly indexed, If at all. This state of document management causes
problems for the organization. All too often, time and resources are wasted in the

search of documents not to mention the inconvenience it presents for personnel who
require them.
4. MISSION:
To establish and institutionalize a Document Management System (DMS) that

shall be the central repository of all documents received, processed, produced and
published by the PNP. It shall provide a mechanism that will enable the PNP to digitize,
archive, search, retrieve and update documents relating to administrative, operational,
investigative and strategic functions of the PNP.
5. OBJECTIVES:
a. To create digital records of all PNP issuances, circulars, rules and

regulations, orders, directives and make them accessible via web
applications in a controlled and secured environment;
b. To establish internal mechanisms and strategies that will create, manage
and retain web-based records for as long as those records are required;
c. To enable the PNP to access the digital documents easily and
comprehensively;
d. To support policy formulation and decision-making of the PNP by providing
ready and downloadable references;
e. To provide security of records in the event of a disaster or other fortuitous
events;
f. To provide evidence of records in the context of its activity and contribute to
the identity and collective memory of the PNP;
g. To educate all PNP personnel on all policies and guidelines by merely
searching the site; and
h. To support the PICE program of the PNP and provide current information to
students of PNP career courses and other institutions and agencies.
6. EXECUTION:
a. Conceptual of Operations
As the PNP is confronted with the personnel problem of data retrieval and
records mismanagement, the DMS shall provide a mechanism to digitally archive
PNP documents and records. The DMS shall enable the fast retrieval of records
and documents in an efficient and reliable manner. It shall employ an easy-to-
use, effective and flexible search engine capable of searching through document
content as well as picture images for text inputs to the system shall be digital/soft
copies of PNP documents and records. Should system there be hard copies to
be encoded, the DMS shall utilize documents scanners to convert such to digital
portable data formats (PDF). With the consolidation of digital copies of PNP
records, the DMS shall be able to form a digital library of all these documents.
Consequent, searches and queries for these documents on the DMS shall
provide both internal and external stakeholders a more secured, accessible and
user-friendly records management and retrieval process. This translates to a
more productive and innovative workforce as well as better public service
through access of reliable related information.
To fully execute this, an e-Records Management Committee shall be

created at the NHQ level to supervise, monitor and evaluate the operations of the
DMS. The e-Records Management Committee shall be composed of the
following:
1) TCDS – e-Records Overall Supervisor

2) TDICTM – e-Records Assistant Supervisor
3) D ITMS – Technical Administrator – (systems, database network, web)
4) TS – Office Primarily Responsible (OPR) in the management of the
central repository of electronic records

5) Directorial Staff – document contributors
6) DI – Security Consultant
Administrative Officers of the different PNP Offices/Units shall determine

which documents shall be compiled and archived Documents that are already in
electronic or digitized format shall be uploaded directly into the DMS. Hard
copies, on the other hand, shall be digitally archived using document scanners
and entered into the DMS. The DMS adapted shall upload records, search
records and produce copies of documents with proper authorization. Documents
originator owner shall assign commensurate rights and restrictions to users as
they see fit and determination of documents whether public or private.
b. Tasks:
1. TCDS
Overall Supervisor of the directive and is designated as overall
supervisor of the NHQ e-Records Management Committee
2. NHQ Directorial Staff

a) DICTM
a.1) e-Records Assistant Supervisor of the NHQ e-Records
Committee
a.2) Assist the TCDS in the implementation of the directive;
a.3) Provide continuous updates in the policy and guidelines
regarding Document Management System due to technology
advancements or as the case may be; and
b) DPRM
b.1) Issue appropriate orders for the e-Records Management
Committee Composition;
b.2) Publish electronic copies of all approved LOIs, policies,
guidelines, SOPs, memorandum circulars pertaining to human
resources such as recruitments, promotions, awards and
commendations, discipline, laws and orders;
b.3) Upload the above-mentioned electronic copies to HRDD
provided website for this endeavor; and
c) DPCR
c.1) Shall prepare an information dissemination program to ensure
maximum utilization of the DMS;
c.2) Design ads that shall be incorporated in the website; and
d) Other Directorial Staff

d.1) Provide and upload electronic copies of all approved policies,
guidelines, standard operating procedures and memorandum
circulars pertaining to their areas of responsibility;
d.2) Determine the documents for uploading if these are for public
or private use and the would-be users of the documents;
d.3) Shall determine the access rights for authorized users for
private documents; and
d.4) Perform other tasks as directed.
e) NSUs/Offices
a) ITMS
The ITMS shall be tasked to administer the transfer of
technology to all units to include the following:
a.1) Software Training

a.1.a) User Training
1. Uploading
2. Scanning
3. Search
4. Retrieval
5. Printing
a.1.b) Executive Support
1. Search
2. Retrieval
3. Account management
a.2) Technical Support
a.2.a) Installation
a.2.b) Configuration
a.2.c) Setup
a.2.d) Backup
a.2.e) Version Upgrade
a.3) Activate the access rights granted by the Directorates to
authorized users;
a.4) Responsible for providing backup and a Disaster
Recovery Plan (DRP);
a.5) Backup of existing e-Library and coordinate with DHRDD;
a.6) Manager the central repository of all electronic
issuances, guidelines. LOIs, SOPs and memorandum
circulars (Website administrator of DMS to include but
not limited to maintenance, repair, update of the system);
a.7) Provide a ink of the said electronic issuances from the
PNP official website to the e-Library;
a.8) Create subdomain alibrary.pnp.gov.ph and point the
same to the hosting serve;
a.9) Migrate the e-Library to the hosting server;
a.10) Provide constant monitoring of the e-library system to
ensure its security to include vulnerability testing and
addressing the same;
a.11) Organize the site into Department, Directorate or NSU for
appropriate folders and category and identified users
group as appropriate;
a.12) Apply for virtual hosting services on behalf of the PNP for
the execution of the DMS; and
b) TS
b.1) OPR in the implementation, management and
administration of the digitization and uploading of
Memoranda, LOIs, SOPs, directives circulars and other
issuances of the PNP to the e-Library;
b.2) Responsible for the determination of retention periods
taking into account the functional, legal and historical
need for the PNP digital records;
b.3) Responsible for the hosting of the site and to be assisted
by the ITMS;
b.4) Monitoring of documents received whether uploaded or
not; and
c) CIDG
c.1) To assist in the conduct of investigation in cases of
breaches in security; and
4) IT Officers

Responsible for addressing technical matters arising from the
use of the DMS as follows:
a) Assist in the digitizing of documents for uploading to the e-
Library;
b) Provide installation and setting up of DMS for local use;
c) Ensure backup-of all scanned documents for Web-based
DMS; and
d) Perform other tasks as directed.
5) Administrative Officers of respective offices/units

a) Responsible for determining which documents shall be uploaded
into the DMS;
b) Supervises the clerical activities of users such as scanning
uploading, searching retrieval and printing of records; and
c) Perform other tasks as directed.
c. Coordinating Instructions
1) All NHQ D-Staff shall submit IMPLANs to TS NLT two (2) weeks upon
the publication of this Directive;
2) All accounts for private documents shall be renewed on a monthly basis;
3) Transfer and relief of private account users shall immediately be
reported to respect D-Staff and shall be deactivated;
4) Distribution, reproduction and dissemination of downloaded documents
shall follow exiting PNP rules and regulations;
5) Any search of security shall be immediately reported to the
administrative officer of each office/unit and to the ITMS for damage
control if needed. The ITMS shall in turn submit a report to the CIDG
and TS for appropriate disposition;
6) All other private users coming from other agencies outside the PNP shall
be done through request through the Office of the Chief, PNP;
7) Renewal of user access rights shall be made every time a user is
reassigned or is moved to a different position;
8) Authorized users of the DMS (PNP members external agencies) must
apply in writing for access rights to documents owned by the various
Directorates; and
9) All logistical requirements shall be charged to the regular MOOE of the
concerned PNP unit.
7. EFFECTIVITY:
The LOI shall take effect immediately upon approval
Distribution:
Command Group
D-Staff
P-Staff
OIC, IAS
Dirs, NSUs
RDs, PROs

SUBJECT : LOI 40/2012

PNP e-Mail System
DATE : OCT 08, 2012
1. REFERENCES:
a. The Philippine E-Commerce Law – Republic Act No. 8792 “An Act Providing
for the Recognition and Use of Electronic Commercial and Non-Commercial
Transactions, Penalties for Unlawful Use Thereof and Other Purposes;
b. National Computer Center Memorandum Circular 2003-01 “Guidelines on
Compliance to e-Commerce Act (RA No. 8792) and Stage 2 and 3 of the
UN-ASPA Five Stages of e-Government; and
c. Chief, PNP Letter of Instruction 03/09 (Spider-Web) dated November 11,
2009.
2. PURPOSES:
This letter of Instructions (LOI) provides the guidelines and procedures for the
creation, management and maintenance of a secured e-mail system using the official
PNP domain (pnp.gov.ph). This system shall provide a web-based electronic mail to be
used by the PNP from the National Headquarters down to the police stations. The
purpose of this policy is to ensure the proper use of the PNP e-mail system and ensure
that users are aware of the acceptable use of the PNP e-mail system.
3. SITUATION:
Recognizing the efforts of the Philippine government to take advantage of

existing ICT advancements as manifested in the e-Governance initiatives, the PNP has
taken steps to contribute to this endeavor. As one of these steps, the PNP has
established an official e-mail system under the pnp.gov.ph domain. This system was
developed and is being maintained by the Information Technology Management Service
(ITMS). The existing e-mail services however has been found to have limitations on
accounts, storage and system performance. This predicament has prompted other PNP
units/offices to utilize public e-mail services as a mode of electronic communications
with no semblance of legitimacy or standard.
With this, the establishment and use of an efficient organization-wide e-mail

service would not only contribute to an efficient means of data transmission within the
organization, but will also promote the web identity of the PNP as a business
organization.
4. MISSION:
To establish and institutionalize a secured and official e-mail system of the P

under the pnp.gov.ph domain.
5. OBJECTIVES:
a. Establish an Official e-mail system for the PNP using the pnp.gov.ph
domain;

b. Set procedures that will be followed by e-mail account users or operators
regarding the creation, usage and deactivation of an official secured PNP e-
mail accounts;
c. Ensure the proper turn-over of e-mail accounts created for official
communication;
d. Remind the users/operators of security issues, that information sent via e-
mail are vulnerable to snooping or prying, hijacking and other malicious
activities of the PNP or of the state in furtherance of their personal or
organization objectives; and
e. Designate tasks and responsibilities to certain offices/units of the PNP.
6. EXECUTION:
a. Conceptual of Operations
Considering that e-mail messaging is a vital means of communication for

the PNP, services related to this must be considered critical. Data in the form of
video, audio, image and text sent via e-mail should be transmitted in secure
manner. This is imperative as content may contain sensitive information which
ranges from police reports, journals, to even update of information systems. This
mechanism essentially bridges the local police units to the regional/national
offices, and vice-versa.
The PNP e-mail system will be established under the sub-domain

http://mail.pnp.gov.ph using private hosting services, for a virtual private server
(VPS) capable of providing reliable service and support to the PNP. Each PNP
unit shall be assigned a unique official unit e-mail account on which all official
communications shall be transmitted. The implementation on the use of these
official e-mail accounts shall be done in two phases. Issuance of PNP e-mail
accounts for Phase 1 will initially cater the Command Group, Personal Staff,
PROs and NSUs. Phase 2 will cover e-mail addresses for Provincial and Police
Stations Nationwide. Upon implementation, all messages coming from these
accounts shall be considered official communications and are subject to the
existing policies on correspondence. Safeguards shall be put in place to ensure
the high availability of this e-mail service. In the same manner, policies shall be
put in place to establish accountability and provide for the application of best
practices.
b. Tasks:
1. Directorial Staff, Command Group, PROs, NSUs and Personal Staff

a) Shall be responsible for the dissemination of their respective e-mail
address to all offices/units of the PNP as well as entities outside the
organization;
b) Responsible for the proper use of e-mail accounts i.e. limiting the use
of the e-mail system only for official communications;
c) Shall submit the profile of operators using the e-mail account to the
ITMS;
d) Regularly change passwords using letters, numbers and special
characters (avoid using dictionary words);
e) Ensure internet connection within respective offices;
f) Shall include the official office/unit e-mail address at the last line of
the letter/communication heading; and
g) Perform other tasks as directed.
2. Directorate for Information and Communication Management

1. Provide funds for the initial setup and recurring monthly rental of the
VPS of the 0mail system;
2. Provide and update policies on the acceptable use and security of
the e-mail system;
3. Approve the activation and deactivation of accounts;

4. Research on security issues and development of e-mail services and
applications to suit the needs of the PNP; and
5. Perform other tasks as directed.
3. Directorate for Comptrollership

a) Provide funds for the initial setup and recurring monthly rental of the
VPS of the –mail system;
b) Provide additional monthly funds for the expansion of storage and
bandwidth capacity for phase 2 and future expansions; and
4. Information Technology Management Service

a) Shall install, configure and maintain the e–mail System;
b) Shall ensure that system security for the e–mail system to include
audit trails are in place;
c) Shall provide standard naming convention using the acronym of each
offices;
d) Update the necessary operating system, application software and
other patches as necessary;
e) Create and activate the accounts of the different PNP offices/units
and deactivate the same when necessary or as directed;
f) Provide basic user training on the user interface of the said e-mail
system for both operators and executives; and
g) Perform other tasks as directed.
1) The e-mail accounts shall only be used for official communication and
shall represent the office/unit for which it has been assigned to;
2) Additional e-mail accounts by subordinate offices shall be done through
request endorsed by the Chief of the mother unit;
3) No personal endorsed by the Chief of the mother unit;
4) Any security breach or unauthorized use or access of the e-mail facility
shall be immediately reported to the Administrative Officer of each
office/unit and to ITMS for damage control if needed. The ITMS shall in
turn submit a report to the Anti-transnational Cybercrime Division, CIDG
for appropriate disposition;
5) Each unit shall adopt policies set forth in the attached e-mail policies;
6) The use of public e-mail (Yahoo! Gmail, Hotmail, etc.) as governed by
LOI 39/2012 is still allowed as long as it is consistent with the provisions
of this LOI; and
7) Any policy inconsistent with this LOI is hereby rescinded.
7. EFFECTIVITY:
The LOI shall take effect immediately upon approval
Distribution:
Command Group
D-Staff
P-Staff
OIC, IAS
Dirs, NSUs
RDs, PROs
Attachments:
I. PNP e-Mail System Policy “A”

II. List of New PNP e-mail Accounts “B”
III. List of Existing PNP e-mail Accounts “C”
IV. Features of the e-Mail System Zimbra “D”
V. Receipt of the VPS Account “E”

PNP E-mail System Policy
1. Purpose:
Purpose of this policy is to ensure the proper use of PNP e-mail system and make
users aware of what the PNP deems as acceptable and unacceptable use of its e-mail
system. The PNP reserves the right to amend this policy at its discretion. In case of
amendments, users will be informed appropriately.
2. Legal risks:
PNP e-mail is a business communication tool and users are obliged to use this tool
responsible, effective and lawful manner. Although by its nature e-mail seems to be
formal than other written communication, the same laws apply. Therefore, it is
important that users are aware of the legal risks of using the e-mail of the PNP. The
PNP and the specific user may be held liable for:
a. Sending e-mails with any libelous, defamatory, offensive, racist or obscene
remarks;
b. Forwarding of e-mails with any libelous, defamatory, offensive, racist or
obscene remarks;
c. Unlawfully forwarding confidential information;
d. Unlawfully forwarding or copying messages without permission for copyright
infringement; and
e. Sending an attachment that contains a virus.
By following the guidelines in this policy, the e-mail user can minimize the legal
risks received in the use of e-mail. If any user disregard the rules set out in this e-mail
Policy, the user will be fully liable and PNP will disassociate itself from the user as far as
legally possible.
3. Legal requirements
The following rules are required by law and are to be strictly adhered to:
a. It is strictly prohibited to send or forward e-mails containing libelous,

defamatory, offensive, racist or obscene remarks;
b. Users must not forward messages without acquiring permission from the
sender first;
c. Users must not send unsolicited e-mail messages;
d. Users must not forge or attempt to forge e-mail messages;
e. Users must not send e-mail messages using another entity‟s e-mail account;
f. Users must not copy a message or attachment belonging to another user
without permission of the originator; and
g. Users must not disguise or attempt to disguise your identity when sending
mail.
4. Best practices
The PNP considers e-mail as an important means of communication and

recognizes the importance of proper e-mail content and speedy replies in conveying a
professional image and delivering good service. Therefore PNP wishes users to adhere
to the following guidelines:
a. Writing e-mails:
1) Write well-structured e-mails and use short, descriptive subjects;
2) PNP‟s e-mail style is informal. This means that sentences can be short
and to the point. You can start your e-mail with “Sir”, or “Ma‟am,” and
the name of the person. Messages can be ended with “Best Regards” or
“Respectfully Yours.” The use of internet abbreviations and characters
such as smileys however, is not encouraged;

3) Signatures must include your name, job title and company name. A
disclaimer will be added underneath your signature (see Disclaimer);
4) Use the spell checker before you send out an e-mail;
5) Users should not send unnecessary attachments;
6) Users should not write e-mails in capitals;
7) Users should not use cc: or bcc: fields unless the cc: or bcc: fields
unless the cc: or Bcc: recipient is aware that you will be copying a mail to
him/her and knows what action, if any, to take;
8) Should users forward mails, state clearly what action the user expects
the recipient to take;
9) Only send e-mails of which the content could be displayed on a public
notice board. If they cannot be displayed publicly in their current state
consider rephrasing the e-mail, using other means of communication, or
protecting information by using a password (see confidential); and
10) Only mark e-mails as important if they really are important.
b. Replying to e-mails:
1) E-mails should be answered within at least 8 working hours, but users
must endeavor to answer priority e-mails within 4 hours; and
2) Priority e-mails should be replied within 2 hours.
5. Personal Use
PNP e-mail System is meant for business use, the PNP does not allow the use of
PNP e-mail for personal. All messages distributed via the PNP e-mail system, even
personal e-mails, are considered PNP property.
6. Confidential Information
Users are advised to take precautionary measures in sending confidential

information e-mail. Secure your information by enabling passwords or encryption
mechanisms when provide the recipient with the password by means of other
communication, for importance by telephone.
7. Disclaimer
The following disclaimer will be added to each outgoing e-mail:
“The e-mail and any file/s transmitted with it are confidential and intended solely for
use of the individual or entity to which they are addressed. If you have received this e-
mail in error please notify admin@pnp.gov.ph. Please note that any views or opinions
presented in this e-mail are solely those of the author and do not necessarily present
those of the organization. Recipients are advised to check this e-mail and any
attachments for the presence of viruses. The company accepts no liability for any
damage caused by any virus transmitted by this e-mail.”
8. System Monitoring
Users must have no expectation of privacy in anything created, stored, sent or

received on the organization‟s computer system. e-Mails can be monitored without prior
notification if the PNP deems this necessary. If there is evidence that a user is not
adhering to the guidelines set out in this policy, the PNP reserves the right to take
disciplinary action, including termination and/or legal action.
9. e-Mail Accounts
All e-mail accounts maintained on our e-mail systems are property of PNP.
Passwords should not be given to other people and should be changed once a month.
E-mail accounts not used for 60 days will be deactivated and possibly deleted.
PNP New e-Mail Account

OFFICE NAME USER NAME
OCPNP OFFICE OF THE CHIEF PNP ocpnp@pnp.gov.ph
TDCA OFFICE OF THE DEPUTY CHIEF FOR tdca@pnp.gov.ph
ADMINISTRATION
TDCO OFFICE OF THE CHIEF OR OPERATION tdco@pnp.gov.ph
TCDS OFFICE OF THE CHIEF tdcs@pnp.gov.ph
DIRECTORIAL STAFF
DI DIRECTORATE FOR INTELLIGENCE di@pnp.gov.ph
DO DIRECTORATE FOR OPERATIONS
DC DIRECTORA FOR COMPTROLLERSHIP dc@pnp.gov.ph
DL DIRECTORA FOR LOGISTICS dl@pnp.gov.ph
DPL DIRECTORATE FOR PLANS dpl@pnp.gov.ph
DPRM DIRECTORATE FOR PERSONNEL AND dprm@pnp.gov.ph
RECORD MANAGEMENT
DIDM DIRECTORATE FOR INVESTIGATION didm@pnp.gov.ph
AND DETECTIVE MANAGEMENT
DHRDD DIRECTORATE FOR HUMAN RESOURCE dhrdd@pnp.gov.ph
AND DOCTRAINE DEVELOPMENT
DPCR DIRECTORATE FOR POLICE dpcr@pnp.gov.ph
COMMUNITY RELATION
DRD DIRECTORATE FOR RESEARCH AND drd@pnp.gov.ph
DEVELOPMENT
DICTM DIRECTORATE FOR INFORAMATION
AND COMMUNICATIONS TECHNOLOGY
MANAGEMENT
DIPO-NL DIRECTORATE FOR INTEGRATED diponl@pnp.gov.ph
POLICE OPERATION NORTHERN LUZON
DIPO-SL DIRECTORATE FOR INTEGRATED diposl@pnp.gov.ph
POLICE OPERATION SOUTHERN LUZON
DIPO-VIS DIRECTORATE FOR INTEGRATED dipovis@pnp.gov.ph
POLICE OPERATION VISAYAS
DIPO-EM DIRECTORATE FOR INTEGRATED dipoem@pnp.gov.ph
POLICE OPERATION EASTERN
MINDANAO
DIPO-WM DIRECTORATE FOR INTEGRATED dipowm@pnp.gov.ph
POLICE OPERATION WESTERN
MINDANAO
LSS LOGISTICS SUPPORT SERVICE lss@pnp.gov.ph
ITMS INFORMATION TECHNOLOGY itm5@np.goph.ph
PRO2 POLICE REGIONAL OFFICE 2 PRO2@pnp.gov.ph
PRO4A POLICE REGIONAL OFFICE 4A PRO4A@pnp.gov.ph
PRO4B POLICE REGIONAL OFFICE4B PRO4B@pnp.gov.ph
NCRPO NATIONAL CAPITAL REGION POLICE NCRPO@pnp.gov.ph
OFFICE
ROCOR POLICE REGIONAL OFFICE PROCOR@pnp.gov.ph
CORDILLERA ADMINISTRATIVE REGION
PRO1ARMM POLICE REGIONAL OFFICE PRO1ARMM@pnp.gov.ph
AUTONOMOUS REGION IN MUSLIM
MINDANAO

PNP e-Mail Address Directory
(as of August 2012)
COMMAND GROUP e-Mail Address

CHIEF, PNP (CPNP) ocpnp@pnp.gov.ph
tsip@pnp.gov.ph
The Deputy Chief for Admin (TDCA) dca@pnp.gov.ph
The Deputy Chief for Operation (TDCO) dco@pnp.gov.ph
The Chief of the D-Staff (TCDS) tcds@pnp.gov.ph
DIRECTORATES e-Mail Address

Directorate for Personnel & Records dprm@pnp.gov.ph
Mgmt (DPRM) soppb.dprm@pnp.gov.ph
Records Management Division rmd.dprm@pnp.gov.ph
(RMD/DPRM)
Directorate for Intelligence (DI) di@pnp.gov.ph
Directorate for Operations (DO) do@pnp.gov.ph

Regional Operations Center (NOC) pnp_coc@yahoo.com
noc@pnp.gov.ph
Directorate for Logistics (DL) dl@pnp.gov.ph
Directorate for Plans (DPL) dpl@pnp.gov.ph
Directorate for Police Com Relations dpcr@pnp.gov.ph
(DPCR)
Directorate for Human Resource & dhrdd@pnp.gov.ph
Doctrine Development (RDD)
Directorate Research & Development drd@pnp.gov.ph
(DRD)
Directorate for integrated Police Opns dipovis@pnp.gov.ph
(DIPO-Visayas)
Directorate for Integrated police Opns dipo.eastern@pnp.gov.ph
(DIPO-EM) Eastern Mindanao pnppro11.com
Directorate for Integrated Police Opns dipowestmin@yahoo.com
(DIPO-WM) Eastern Mindanao dipowestmin@skype.com
NATIONAL ADMINISTRATIVE
e-Mail Address
SUPPORT UNITS
Logistics Support Service (LSS) pnplss_mg@yahoo.com
lss@pnp.gov.ph
Information Tech Mngt Service (ITMS) cs@pnp.gov.ph
Finance Service (FS) fs@pnp.gov.ph
Health Service (HS) pnphealth@yahoo.com
hs@pnp.gov.ph
Communications & Electronic Service pnpcommelsvc@yahoo.com
(CES)
Legal Service (LS) Pnp_is@yahoo.com
is@pnp.gov.ph
Headquarters Support Svc (HSS) aodopp_130@yahoo.com
hss@pnp.gov.ph
Mgt Div adopphss@yahoo.com
Engineering Service (ES) pnpes_operations@yahoo.com
es@pnp.gov.ph
NATIONAL OPERATIONAL SUPPORT
UNITS
Maritime Group (MG) ado_mg@yahoo.co
mgr@pnp.gov.ph
Intelligence Group (IG) lg@@pnp.gov.ph
Police Security & Protection Group pspo_pnp@yahoo.com.ph
(PSPG) pspg@pnp.gov.ph

Criminal Invest. & Detection Group adcocldg@yahoo.com.ph
(CIDG)
Special Action Force (SAF) safof3@yahoo.com.ph
Action Security Group (AVSEG) avsegroup_opsstr@yahoo.com
avsecgpr@pnp.gov.ph
Highway Patrol Group (HPG) hpgomd@yahoo.com.ph
Police Com Relations Group (PCRG) pcrg_it@yahoo.com
Civil Security Group (CSG) csg_it@yahoo.com
cs@pnp.gov.ph
Crime Laboratory Group (CLG) Pnp_ci@yahoo.com
clg@pnp.gov.ph
SPECIAL /PERSONAL STAFF e-Mail Address
Internal Affairs Service (IAS) las@pnp.gov.ph
Public Information Office (PIO) plo@pnp.gov.ph
Chief Exec. Senior Police Officer ceso_pnp05@yahoo.com
(CESPO)
OTHER UNITS/OFFICES
AIR UNIT
Philippine Bomb Data Center pbdc.lg@pnp.gov.ph
Supervisory Office for Security
Investigation Agencies SOSIA)
Liaison Office dig_ame@yahoo.com
NATIONAL CAPITAL REGIONAL POLICE OFFICE
CAMP BAGONG DIWA, BICUTAN, TAGUIG, METRO MANILA
Regional Director (RD) ordncrpo2011@yahoo.com
Deputy Regional Director Administration
(DRDA)
Deputy Regional Dir for Operations
(DRDO)
Regional Operations Division (ROD-R3) Ncrpo_rod@yahoo.com
Regional Tactical Opns Center (RTOIC) rtoc_ncrpo@yahoo.com
EASTERN POLICE DISTRICT

CARUNCHO AVENUE, BRGY. MALINAO PASIG CITY
District Director (DD)
Deputy Director for Administration
(DDDA)
Deputy Dist. Director for Opns (DDDO)
District Operations & Plans Div. (DOPD-3) dopd_epd@yahoo.com
STATION 1 (Marikina City)
PCP 1
PCP 2
PCP 3
PCP 4
PCP 5
PCP 6
PCP 7
STATION 2 (Pasig City)
PCP 1
PCP 2
PCP 3
PCP 4
PCP 5
PCP 6
PCP 7
STATION 3 (Mandaluyong City)
PCP 1
PCP 2
PCP 3

PCP 4
PCP 5
PCP 6
PCP 7
STATION 4 (San Juan City)
PCP 1
PCP 2
PCP 3
PCP 4
PCP 5
PCP 6
PCP 7
MANILA POLICE DISTRICT

UNITED NATIONS AVENUE, ERMITA, MANILA
Deputy Dist Director for Administration
(DDDA)
Deputy Dist Director for Opns (DDDO)
Dist. Operations & Plans Div. (DOPD-3) dopd_mpd@yahoo.com
DTOC
STATION 1 (Balut) ps1mpd@yahoo.com
PCP (Don Bosco)
PCP (SM/NHA)
STATION 2 (Moriones) ps2_mpd@yahoo.com
PCP Asuncion
PCP Dagupan
PCP Algue
PCP Bangban
PCP Delpan
STATION 3 (Sta. Cruz) ps3mpd@yahoo.com
PCP (Barbosa)
PCP (P. Miranda)
STATION 4 (Sampaloc) ps4@yahoo.com
PCP (UBA)
PCP (Gulod)
STATION 5 (Ermita) ps5_mpd@yahoo.com
PCP (Rizal Park)
PCP (Pedro Gil)
PCP (Bagong Lupa)
PCP (Paco)
PCP (Intramuros)
STATION 6 (Sta. Ana) ps6_mpd@yahoo.com
PCP (Dagohoy)
PCP (Punta)
STATION 7 (Tondo) MPDPS7@yahoo.com
PCP (Tayuman)
STAION 8 (Sta. Mesa) ps8mpd@yahoo.com
STATION 9 (Malate) malatepolice@yahoo.com
STATION 10 (Pandacan) ps10mpd@yahoo.com
STATION 11 (Binondo) ps11_mpd@yahoo.com
P (Gandara)
(San Nicolas)
(Juan Luna)
NORTHERN POLICE DISTRICT

ANIGUE STREET, KAUNLARAN VILLAGE, DAGAT-DAGATAN, CALOOCAN CITY
Deputy Dist. Director for Administration

(DDA)
Deputy District Dir for Operations (DDDO) npd_dddo@yahoo.com
District Opns & Plans Division (DOPD-D3) npd_d3@yahoo.com
STATION 1 (Caloocan City)

Bagong Barrio Sub-Station 1
PCP 1
PCP 2
PCP 3
PCP 4
Dagat-Dagatan Sub-Station 2
PCP 5
PCP 6
PCP 7
PCP 8
PCP 9
Bagong Silang Sub-Station 3
PCP 10
PCP 11
PCP 12
TALA Sub-Station 4
PCP 14
PCP 15
PCP 16
Camarin/Neo Sub-Station 5
PCP 17
PCP 18
PCP 19
PCP 20
STATION 2 (Malabon City)
PCP 1
PCP 2
PCP 3
PCP 4
PCP 5
PC6
STATION 3 (Navotas)
PCP 1
PCP 2
PCP 3
PCP 4
STATION 4 (Valenzuela City)
PCP 1
PCP 2
PCP 3
PCP 4
PCP 5
PCP 6
PCP 7
PCP 8
PCP 9
PCP 10
SOUTHERN POLICE DISTRICT

FORT ANDRES BONIFACIO, MAKATI CITY
Deputy Dist. Director for Administration
(DDA)
Deputy District Director for Opns (DDDA)

Dept. Opns & Plans Div (DOPD-D3) d3spd@yahoo.com
DTOC
STATION 1 (Pasig City)
PCP 1
PCP 2
PCP 3
PCP 4
PCP 5
PCP 6
PCP 7
PCP 8
PCP 9
PCP 10
STATION 2 (Makati City)
PCP 1
PCP 2
PCP 3
PCP 4
PCP 5
PCP 6
PCP 7
PCP 8
STATION 4 (Las Piñas City)
PCP 1
PCP 2
PCP 3
PCP 4
PCP 5
PCP 6
PCP 7
PCP 8
PCP 9
PCP 10
PCP 11
STATION 5 (Muntinlupa City)
PCP 1
PCP 2
PCP 3
PCP 4
STATION 6 (Taguig City)
PCP 1
PCP 2
PCP 3
PCP 4
PCP 5
PCP 6
PCP 7
PCP 8
PCP 9
STATION 7 (Pateros)
STATION 1 (La Loma)

PCP 1
PCP 2
PCP 3
STATION 2 (Masambong)
PCP 1
PCP 2
STATION 3 (Sangandaan)

PCP 1
PCP 2
PCP 3
PCP 4
STATION 4 (Novaliches)
PCP 1
STATION 5 (Fairview)
STATION 6 (Batasan)
PCP 1
PCP 2
PCP 3
PCP 4
PCP 5
PCP 6
STATION 7 (Cubao)
PCP 1
PCP 2
PCP 3
STATION 8 (Project 4)
STATION 9 (Project 2)
STATION 10 (Kamuning)
PCP 1
PCP 2
PCP 3
STATION 11 (Galas)
PCP 1
PCP 2
STATION 12 (Bagumbayan)
PRO 1 e-Mail Address

ILOCOS NORTE PPO
Barlac City PS batac_pnp@yahoo.com
Laoag City PS LaoagCitypnp@yahoo.com
ILOCOS SUR PPO opb_isur@yahoo.com
Candon City PS candoncity_pnp@yahoo.com
Vigan City PS vigan_ps@yahoo.com
LA UNION PPO launionppo2006@yahoo.com.ph
San Fernando City PS
PANGASINAN PPO pangasinan_ppo@yahoo.com
Alaminos City PS alaminosps@yahoo.com
Dagupan City PS dagupanpolice@yahoo.com
San Carlos City PS sancarloscps@yahoo.com
Urdaneta City PS urdanetapnp@yahoo.com

Regional Director (RD) cmdgrp_PRO2@yahoo.com
Deputy Regional Director for cmdgrp_PRO2@yahoo.com
Administration (DRDA)
Deputy Regional Director for Operations ropd_pro2@yahoo.com
(DRDO)
Regional Opns & Plans Division (ROPD)
Regional Tactical Opns Center (RTOC)
BATANES PPO
CAGAYAN PPO cagayanppo@yahoo.com
Tuguegarao City PS tuguegarao02029@yahoo.com
ISABELA PPO ippo_opns@yahoo.com
Cauayan City PS cynct_opns@yahoo.com
SANTIAGO CITY PO sc_po@yahoo.com
NUEVA VIZCAYA PPO nvppo_mamangpulis@yahoo.com

QUIRINO PPO quirinlpro2@pnp.gov.ph

Regional Director (RD)
Deputy Regional Director for drda_pro3@yahoo.com
Deputy Regional Director for Opns
(DRDO)
Regional Opns & Plans Division (ROPD) ropd_777@yahoo.com
YM rtocpro3
pro3@pnp.gov.ph
AURORA PPO popb_appro@yahoo.com
Gapan City PS
Munoz City PS
Playan City PS
San Jose City PS
PAMPANGA PPO pampangadirector@yahoo.com
opn_pamp_ppo@yahoo.com
Fernando City PS sanfernando_opn@yahoo.com
ANGELES CITY PO acpo_opn@yahoo.com
TARLAC PPO tarlac_ppo@yahoo.com.ph
Tarlac City PPO
ZAMBALES PPO zppo_popb@yahoo.com
OLONGAPO CITY PO olongapopnp@yahoo.com
PRO 4-A (CALABARZON) e-Mail Address

National Director (RD)
Deputy Regional Director for
Deputy Regional Director for Operators
(DRDO)
Regional Opns & Plans Division (ROPD) ropd_pro4a@yahoo.com
Regional Tactical Opns (Center (RTOC) pro4a@pnp.gov.ph
BATANGAS PPO pdbatangasppo@yahoo.com
Batangas City PS batscityps@yahoo.com
Lipa City PS llpacps@yahoo.com
Tanauan City PS tanauan.city@yahoo.com
CAVITE PPO s3cavite@yahoo.com
popbs3@yahoo.com
cavitepro4a@pnp.gov.ph
Cavite City PS cccps3@yahoo.com
Trece Martirez City PS tmc_chavz@yahoo.com
Tagaytay City PS tagaytaycityopn@yahoo.com
Dasmarinas City PS dasmapnp@yahoo.com
LAGUNA PPO lagaunapolicelppo@yahoo.com
Calamba City PS calambacityps@yahoo.com
San Pablo City PS sanpablocity_ps400@yahoo.com
Santa Rosa City PS santarosacps@yahoo.com
Biñan City PS
RIZAL PPO wat_s3@yahoo.com
rizal.pro4a@pnp.gov.ph
Antipolo City PS antipolocps@yahoo.com
QUEZON PPO qppo_opd@yahoo.com
Lucena City PS lucenacps@yahoo.com
PRO 4-B(MIMAROPA) e-Mail Address


Deputy Regional Director for baelayon82@yahoo.com
Deputy Regional Director for Operations
(DRDO)
Regional Operations & Plans Division ropd_4b@yahoo.com
(ROPD)
MARINDUQUE PPO mduque_popb@yahoo.com
MINDORO OCCIDENTAL PPO occmin_popb@yahoo.com
MINDORO ORIENTAL PPO morppo_popb@yahoo.com
Calapan City PS calapancps@yahoo.com
PALAWAN PPO Palopn_3@yahoo.com
Puerto Princesa CPO
ROMBLON PPO rppo_romc@yahoo.com

Deputy Director (RD)
(DRDO)
Regional Operation & Plans Division prov_ropd@yahoo.com
(ROPD) pro5@pnp.gov.ph
ALBAY PPO albay_ppo@yahoo.com
albay.pro5@pnp.gov.ph
Legaspi City PS lcpspnp@yahoo.com
Ugao City PS
Tabaco City PS
CAMARINES NORTE PPO operation_section@yahoo.com
camarinesnorte.pro5@pnp.gov.ph
CAMARINES SUR PPO pro5_csppo_2920@yahoo.com
Iriga PS irigacityps_cps@yahoo.com
camarinessur.pro5@pnp.gov.ph
NAGA City PO nagpol_csppo@yahoo.com
CATANDUANES PPO catppo_pnp@yahoo.com
catanduanes_police@yahoo.com
catanduanes.pro5@pnp.gov.ph
MASBATE PPO masbate_ppo@yahoo.com
masbate.pro5@pnp.gov.ph
Masbate City PS
SORSOGON PPO sorsogonppo@yahoo.com
Sorsogon City PS

(DRDO)
Regional Operation & Plans Divisions patriot3ropd6@yahoo.com
AKLAN PPO appoopn@yahoo.com
Boracay Special Tourist Police Office boracaypnp@yahoo.com
(BSTPO)
ANTIQUE PPO antique_police@yahoo.com
antiquepmp@gmail.com
antique.pro6@pnp.gov.ph
CAPIZ PPO capizppo07@yahoo.com

capiz.pro6@pnp.gov.ph
Roxas City PS
GUIMARAS PPO gulmaraz_ppoopn@yahoo.com
ILOILO PPO freeman_spyo3@yaho.com
iloilo.pro6@pnp.gov.ph
Passi City PS
ILOILO CITY PO icpohqs_opn@yahoo.com
BACOLOD CITY PO s3bcpo@yahoo.com
NEGROS OCCIDENTAL PPO sugsrisnd3noppopro6@gmail
negrosrosoccidental.pro6@pnp.gov.ph
Bago City PS bagopnp@yahoo.com
Cadiz City PS cadizsupercops@yahoo.com
Escalante City PS esca17@yahoo.com
Kabankalan City PS salt_26@yahoo.com
Himamaylan City PS himamaylanpnp@yahoo.com
La Carlota City PS
Sagay City PS spo2_julluslobaton@yahoo.com
San Carlos City PS sccp_negocc@yahoo.com
Silay City PS silaycitypnp@gmail.com
Sipalay City PS sipalaybac@yahoo.com
Talisay City PS china3talisaypnp2000@yahoo.com
Victorias City PS pnpvictorias@yahoo.com

(DRDO)
Regional Operations & Plans Division pro7_ropd@yahoo.com
BOHOL PPO pdlorcs@yahoo.com
bppo_opnbr@yahoo.com
Tagbilaran City PS tagbilaranpnp@yahoo.om
CEBU PPO melval_2001@yahoo.com
cebu.pro7@pnp.gov.ph
Danao City PS danao_cps@yahoo.com
Bogo City PS bogo_cps@yahoo.com
Toledo City PS Toledo_cps@yahoo.com
Talisay City PS talisay_cps@yahoo.com
Naga City PS naga_cps@yahoo.com
Carcar City PS carcar_cps@yahoo.com
LAPU-LAPU CITY PO
CEBU CITY PO CCPO-OPNS@YAHOO.COM
p.comendador@yahoo.com
MANDAUE CITY PO opns_mcpo@yahoo.com
NEGROS ORIENTAL PPO pro7_noppo@yahoo.com
Canlaon City PS noppo_canlaoncitypolive@yahoo.com
Bais City PS bais_pnp2007@yahoo.com
Bayawan City PS pnp@bayawancity.gov.com
Guihulrigan City PS Nppo_guihulriganes@yahoo.com
Dumaguete City PS dumaguete_pnp@yahoo.com
Tanjay City PS Tunjaycityps_2008@yahoo.com
SIQUIJOR PPO siquijorppo@yahoo.com
siquijor.pro7@pnp.gov.ph
PR0 8 e-Mail Address

Deputy Regional Director for odrda_pro8@yahoo.com

(DRDO)
Regional Operations & Plan Division provil_ropd@yahoo.com
BILIRAN PPO pnpbiliran@yahoo.com
LEYTE NORTE PPO leyteppo@yahoo.com
TACLOBAN CITY PO tcps@yahoo.com
Baybay City PS lppo_baybaycps@yahoo.com
ORMOC CITY PO ormocccpo@yahoo.com
SOUTHERN LEYTE PPO slppo_pro8@yahoo.com
Maasin City PS pnpmaaasincity@yahoo.com
EASTERN SAMAR PPO esamarppo@yahoo.com
Borongan City PS
NORTHERN SAMAR PPO northsamarppo@yahoo.com
SAMAR PPO samarppo_@yahoo.com
Calbayog City PS
Catbalogan City PS

(DRDO)
Regional Operations & Plans Division ropd_pro9@yahoo.com
(ROPD)
ZAMBOANGA DEL SUR PPO s3_nzppo_pro9@yahoo.com
Pagadian City PS denmarkpullsopn@yahoo.com
Dipolog City PS dipolog_opd@yahoo.com
ZAMBOANGA DEL SUR PPO s3_opn@yahoo.com
Pagadian City PS
Dipolog City PS
ZAMBOANGA DEL SUR PPO
Pagadian City PS
Dipolog City PS
ZAMBOANGA CITY PO zpcs_pnp@yahoo.com
ZAMBOANGA SIBUGAY PPO Zsbppo_s3@yahoo.com.ph

Deputy Regional Director for drda_pro10@yahoo.com
(DRDO)
Regional Operations & Plan Division pro10_ropd@yahoo.com
BUKIDNON PPO bukdinonppo@yahoo.com
bukidnon.pro10@pnp.gov.ph
Malaybalay City PS
Valencia City PS
CAMIGUIN PPO camiguinppo@yahoo.com
camiguin.pro10@pnp.gov.ph
MISAMIS OCCIDENTAL PPO misoccppo_opn@yahoo.com
misamisocc.pro10@pnp.gov.ph
Oroquieta City oroquietacps@yahoo.com
Ozamis City PS ozamiscps@yahoo.com

Tangub City PS tagubscps@yahoo.com
MISAMIS ORIENTAL PPO misor_commel@yahoo.gom
misamisor.pro10@pnp.gov.ph
Salvador City PS
Gingoog City PS
CAGAYAN DE ORO CITY PO cocpo_commel@yahoo.com
LANAO DEL NORTE PPO lanor_comsec@yahoo.com
idnppo_s32yahoo.com
lanaonorte.pro10@pnp.gov.ph
ILIGAN CITY PO lcpo_commel@yahoo.com

Deputy Regional Director for odrda_11@yahoo.com
(DRDO)
Regional Operations & Plan Division pro11_ropd@yahoo.com
(ROPD) davaosur.pro11@pnp.gov.ph
LANAO DEL SUR PPO dcpo_opndiv@yahoo.com
dcpo_cd@yahoo.com
____ City PSA
DAVAO DEL NORTE PPO davaonorte_opn@yahoo.com
davaonorte.pro11@pnp.gov.ph
Tagum City PS davaonorte_tagumcps@yahoo.com
Panabo City PS davaonorte_panabocps@yahoo.com
Land Garden City of Samal PS lgcsps@yahoo.com
LANAO ORIENTAL PPO doppo_s3@yahoo.com
davaoor.pro11@pnp.gov.ph
COMPOSTELA VALLEY PPO comval_ppo07@yahoo.com

Deputy Regional Director for lcamba82@yahoo.com
(DRDO)
Regional Operations & Plan Division ropd_pro12hqs@yahoo.com
(ROPD) pro12opnsandplans@yahoo.com
COTABATO PPO cotabato_ppo@yahoo.com
Kidapawan City PS kldcps_ccpo@yahoo.com
COTABATO CITY PO cot_cpo3hqs@yahoo.com
SOUTH COTABATO PPO scppo2006@yahoo.com
Koronadal City PS koronadalcity_pnp@yahoo.com
SARANGANI PPO sarangani_ppo@yahoo.com
SULTAN KUDARAT PPO gscpo_opn@yahoo.com
Tacurong City PS skippo3@yahoo.com
PRO 13 (CARAGA) e-Mail Address

(DRDO)
Regional Operations & Plan Division
(ROPD)
Regional Tactical Opns Center (RTOC) pro13_ropd@yahoo.com
procaraga@pnp.gov.ph

AGUSAN DEL NORTE PPO agunote_opnsec@yahoo.com
agusannorte.pro11@pnp.gov.ph
BUTUAN CITY PO bcpoc3_ppo@yaho.com
AGUSAN DEL SUR PPO adso3_ppo@yahoo.com
agusansur.pro13@pnp.gov.ph
SURIGAO DEL NORTE PPO sdnppo_opnsec@yahoo.com.ph
surigaonorte.pro13@pnp.gov.ph
Surigao City PS SCPS MARADJAW@yahoo.com
SURIGAO DEL SUR PPO sdsppo@yahoo.com
surigaosur.pro13@pnp.gov.ph
Bislig City PS pro13_sdsppo_bisligcps@skype
DINAGAT ISLANDS PROVINCE ppodinagat_islands@yahoo.com
PRO ARMM e-Mail Address

Regional Director (RD) rd_office70@yahoo.com
Deputy Regional Director for Salikmacapandtar2@yahoo.com
(DRDO)
Regional Operations & Plan Division ropdproarmm@yahoo.com
(ROPD) exproarmm@yahoo.com
proarmm@pnp.gov.ph
ropd.proarmm (Skype)
LANAO DEL SUR PPO lsppo_opn@yahoo.com
Tawi-Tawi City PS
BASILAN PPO opn_basppo@yahoo.com
Isabela City PS
Isabela City PS
MAGUINDANAO PPO S3magppo@yahoo.com
SULU PPO opnsec_suluppo@yahoo.com
TAWI-TAWI PPO s3_ttppo@yahoo.com
PRO COR e-Mail Address

Regional Director (RD) ord_procor@yahoo.com
Deputy Regional Director for drda_procor@yahoo.com
Deputy Regional Director for Operations drdo_procor@yahoo.com
(DRDO)
Regional Operations & Plan Division procoroffice@yahoo.com
(ROPD) procor@pnp.gov.ph
ABRA PPO
APAYAO PPO apayaopoo@yahoo.com
BENGUET PPO opn_benguetppo@yahoo.com
BAGUIO CITY PO ocd_bcpo@yahoo.com
KALINGA PPO opnkppo@yahoo.com
Tabuk City PS tabukpstn@yahoo.com
IFUGAO PPO ifugao_ppo_opn@yahoo.com
MT. PROVINCE PPO fortal7557@yahoo.com
Recapitulation of existing PNP e-Mail addresses:

Domain Name
Office/Units No e-Mail
pnp.gov.ph Yahoo.com Gmail.com Others
Command Group 4 0 0 0 1
Directorates 10 4 0 1 0
NASU 7 7 0 0 3
NOSU 6 9 0 0 1
Special/Personal Staff 2 1 0 0 2
Other Units/Offices 1 1 0 0 11
NCRPO 0 3 0 0 2
EPD 0 1 0 0 36
MPD 0 12 0 0 26
NPD 0 2 0 0 51
SPD 0 1 0 0 63
QCPD 0 2 0 0 38
PRO1 1 16 0 0 2
PRO2 1 9 0 0 3
PRO3 1 16 0 0 10
PRO4A 3 18 0 0 5
PRO4B 0 8 0 0 4
PRO5 6 10 0 0 8
PRO6 5 20 3 0 7
PRO7 3 20 0 0 5
PRO8 1 12 0 0 6
PRO9 0 7 0 0 6
PRO10 6 12 0 0 7
PRO11 4 10 0 0 4
PRO12 0 10 0 0 4
PRO13 5 8 0 1 4
PROARMM 1 8 0 1 5
PROCOR 1 11 0 0 2
TOTAL 68 238 3 3 316

I. OVERVIEW OF ZIMBRA SOFTWARE
Bring Together Email, Calendaring and Enterprise Applications
VMware Zimbra is an enterprise-class email, calendar and collaboration solution, built

for the cloud, both public and private. With a redesigned browser-based interface,
Zimbra offers the most innovative messaging experience available today, connecting
end users to the information and activity in their personal clouds.
http://www.zimbra.com/products/
Messaging and Collaboration for the Post-PC Era
Connect users to their personal clouds with a smarter mailbox that integrates
email, voice, tasks, address book, calendar and enterprise applications.
Choose multiple deployment options: in a private cloud as a virtual appliance or
hosted in the public cloud
Out-of-the-box integrated click-to-call, visual voicemail, chat and presence
Stay connected anywhere on any smartphone or other device with automatic
sync.
Work online or offline with Zimbra Desktop or clients such as Microsoft Outlook.
Integrate with external directories for authentication, address lists and
provisioning
Operate at a lower total cost-ownership (TCO) than comparable legacy platforms
http://www.zimbra.com/pr
oducts/features/html
Advanced, Integrated Web Experience
Boost productivity with an innovative, recently enhanced robust browser-based

interface
New dedicated search tab with common and easy-to-customize filters
Easily send and receive authenticated and encrypted email messages
Productive documents management, check in/out, instant sharing of documents
and folders

Calendar wizard finds optimal group meeting times and is interoperable with
Microsoft Exchange 2007/2010
Transform Zimbra into a customized “collaboration hub” by integrating external
applications and web services – such as Facebook, Twitter, Socialcast and
enterprise applications including Oracle and SAP
Flexible Development Options and Virtualization-Ready
Option to deploy as a Zimbra Collaboration Server natively on hardware or

virtualized or deployed as a software virtual appliance.
Deploy Zimbra on-premises or as a Cloud service from a VMware hosting partner
Fully supports multi-tenancy and delegated administration for hosting and service
providers
Role-based delegated administration to create domain or limited administration
settings per account
Zimbra leverages high availability, disaster recovery and backup from VMware
vSphere
Smartcard and Common Access Card authentication
http://www.zimbra.com/products/features/html
Integrated Unified Communication
Out-of-the-box integration with Cisco and Mitel for click-to-call, visual voicemail,
call record history, presence and instant messaging.
Extend Zimbra to work with other third-party unified communication solutions
through the Zimbra SDKS
Anywhere Mobility

Synchronization to iOS (iPhone, iPad), Windows and Android-based smart
phones and tablets
Use any BlackBerry smartphone with Zimbra via Zimbra Connection for
BlackBerry Enterprise Server (BES)
Manage security policies and remote device wipe, PINs and device management
features on user accounts
Rich browser-based experience for Zimbra email, contacts, calendar and files on
any xHTML-capable device
Zimbra Desktop and Desktop Clients
Get the same powerful Zimbra experience offline with Zimbra Desktop, the free
email client for Windows, Mac or Linux desktops.
Aggregates Gmail, Yahoo! Mail, AOL, Hotmail and other POP/IMAP accounts
Sync, Gmail, Yahoo! Address Book and Calendar
MAPI synchronization to outlook 2003/2007/2010 with full delegate, offline
access and support for S/MIME
Simplified Administration
Simplified task-oriented AJAX Web Administration Console enables anywhere

administration
Integrated anti-Spam, antivirus and directory services (LDAP, Active Directory)
Real-time mailbox backup and restore; native hierarchical storage management
(HSM)
Cross-mailbox discovery and archiving for regulatory compliance
Manage end-user features, quotas, storage policies via Class-of-Service (CoS)

Migration Wizards enable customers to rapidly and easily migrate from Microsoft
Exchange and Domino environments to the Zimbra
http://www.zimbra.com/products/features/html
II. EMAIL
A Smarter Mailbox reduces time spent finding important emails

View inbox by message or by natural Conversation View
Drag and drop messages into folders or onto Tag(s)
Share tags across applications and mailboxes
Messages may have multiple Tags and act as „virtual folders‟
Instant filtering of
direct messages,
distribution lists,
feeds, and
notifications
Move bulk or
unimportant email
out of Inbox to
Activity Streams
http://www.zimbra.com/products/email.html
Email Compose Tabs eliminate the need for new windows with every message
Multiple email compose or calendar event tabs may be open at the same time
Tabs simplify context switching between email and calendar
Rich compose with cut and paste from desktop apps and inline images
Attach file multiple files at once from either your computer or Briefcase
Autocomplete to contacts in your personal or Global Address List (GAL)
Integration of email, contacts and calendar makes toggling between them

unnecessary
Preview your daily schedule next to a meeting invite in Email.

Drag a message onto the Email Calendar Widget to automatically create a
meeting with the email recipients, including any attachments and email notes
Drag a message onto Contact Collector to add all message recipients to your
Address Book
Recover gracefully with Undo Send, Restore Email and Scheduled Delivery
Choose a default delay time between 2-20 seconds for messages to be actually
sent through the mail queue after hitting the Send button
In the Trash folder you may Recover Deleted Items for up to 30 days
(administrator configurable)
From the Send button drop-down select at future date, time and even time zone
to send an email to one or more recipients
Simple sharing with Delegated Access to inbox or folders
Right click on your inbox, a folder or sub-folder and share it within or outside your
workgroup (administrators may disable public share if security policy does not
allow it)
Grant others View, Manage or Administration rights
Allow delegates to reply „on behalf of‟
Share message folders for specific use cases, such as only correspondences
about the “Q2 Customer Appreciation Dinner.”
III. CALENDAR

Robust calendar designated for the enterprise
Day, Week, Work Week, Month, List, Schedule Views

Drag and drop events to change date, time or duration
Toggle visibility and color code multiple schedules and events
Mark events public, private, busy
Tag events for faster organization, share them with email, contacts
Multi-Tab Event Compose makes toggling between calendar and email
unnecessary
Invite attendees from Global Address List (GAL), view free/busy and set
optional/mandatory
Set start-stop and duration times, automatically adjusted for users in other time
zones
Choose locations, resources and add attachments
Configurable pop-up, email and SMS reminder
Fully customizable repeating event settings
Group Scheduling Wizard finds the optimal time and place for large meeting
within seconds
Preview invitees‟ free/busy times

View time/date by number of available invitees
Auto-suggests next available time/locations
One click preview all available conference rooms at selected time
Set building, floor and room capacity suggestion preferences
http://www.zimbra.com/products/calendar-collaboration.html

Delegate access to calendars and share calendars with peers
Right click a Calendar icon to share it within or outside your workgroup

Grant others View, Manage or Administration rights
Allow delegates to schedule and accept meeting invites‟ on behalf of‟
Publish Calendars publicly to the web and send anyone public “„Free/Busy Links”
to share your availability without having to sent explicit invites
Smart views for managing multiple calendars important any iCal feed or Google
calendar into Zimbra Calendar to create a master free/busy view across work,
club and personal calendars
Create new Calendars to add Holidays, Sports, Facebook or Google Calendar as
feeds in Zimbra
Set feed display color to easily tell them apart from work schedules
Choose whether feeds will appear in your global free/busy status across the
organization
Add Exchange users as meeting invitees through the Global Address List (GAL)b
View free/busy times in Event Details and Schedule Wizard

Choose rooms and resources
Also works for either user in MS Outlook

Save time and frustration by not starting over
Right click an event to Create a Copy, which will preserve invitees, attachments
and notes (such as dial in numbers)
Edit copied event without worrying about affecting original event
Use the Trash Folder to view and restore from a list of deleted events (storage
retention policy is admin configurable)
IV. COLLABORATION
Zimbra Collaboration Server can be shared internally or externally
Share inbox mail folders, Address Book contacts, Calendars, Tasks, Briefcase
folders and files
One standardized sharing UI, which is integrated with Global Address List (GAL)
Choose internal (read, manage or administrative access) or external publishing
(view only with password or public URL)
Available settings to users are all Administrator configurable
http://www.zimbra.com/products/collaboration.html
Streamline sharing management as new users join an organization or distribution

alias
Find Shares in any core application and add folders previously shared to them or
a distribution alias to which they belong
Manage share history in Preferences by application and user, change
permissions or revoke status
Administrators may use the Admin Console to quickly enable share notifications

An integrated documents Briefcase eliminates the need for separate document
management tools
Upload multiple files of any file type in one step from the desktop to Briefcase
Save email attachments direct to Briefcase instead of downloading to the
desktop
Attach files during Email Compose form Briefcase
Share Briefcase folders with peers
Create personal or team Task Lists with due dates, priority and percent complete
Quickly sort Task View by priority, status and past due

Set reminders on Tasks and receive email Daily Digest of Tasks
Rich text compose for details and attach files
Tag Tasks for additional organization or to associate with projects common
across Zimbra applications

Sync Outlook and smartphones
Integrated United Communications Experience for and users
One-click dial for numbers in Zimbra Web Client

Visual Voicemail with inline playback, pause, delete, forward, download, restore
and call back numbers
Click-to-chat from hover over contact card of any address
Rich presence displayed from anywhere in the inbox
View missed, placed and received calls
Complete integration with Cisco WebEx web conferencing including create,
manage, launch and join WebEx meetings
V. SEARCH
Search all core applications with a dedicated search tab
Search email, contacts, events, task and documents

Search within email bodies and over 200 different attachment types
Simple interface to quickly filter on common attributes or add complex logical
operators

Offline capability easily provided with Zimbra Desktop or similar standards-based
client
Save common searches as a vital Search Folder
Create folders individuals, attachments, status, date and more

Folders can be defined by multiple attributes (eg individual + attachment +
unread)
Like normal Folders, they can be moved and grouped within other inbox folders
Quickly define highly refined searches with Search Language or Visual Search
Builder
http://www.zimbra.com/products/search.html
Refine searches quickly and easily with Visual Search Builder
Advanced Search module available in each core application

Add widgets for meta or body content, attachment type, date, location, status,
Tag, time and more
Search results refresh in real-time and minimize trial and error
Save searchers as Search Folders
Quickly create powerful sorting options such as “Unread Messages Today,”
“PDFs sent Project Team” or “All attachments over 1MB” (to prune an inbox)

Look up uses with People Search
Search autocompletes results as you type
Displays photo, phone number, email, title and location
Works with both Global Address Lists and personal Address Book contacts
VI. APPS
Enhance the End User Experience with Zimlets
New functionality may consists of simple hovers (view maps, calendar

schedules) or entirely new application tabs (Zimbra Social)
Zimlets can call 3rd party data sources (WebEx) or internal back office systems
(CRM)
Administrators configure which Zimlets are available to users and they can
further refine their usage preference within the deployed set

View Calendar Email
Hovers are simple yet powerful ways to save time-if someone sends an email
suggesting a meeting date simply mouse over to preview your calendar on that day.
http://www.zimbra.com/products/zimlets.html
Google Translate
Global organizations often receive email in non-native languages-this tool automatically
previews and translates messages; allowing a user to reply.

Salesforce.com Bar
This Zimlet cross-references email senders/recipients in SFDC and provides contextual
options to add Leads or append messages sent to Accounts & Opportunities.
WebEx
It's no longer necessary to open WebEx to schedule a conference – it‟s done for you
and the meeting information is included in the Calendar invites you send.
Smartsheet
Smartsheet customers can access their spreadsheets and Gantt charts within Zimbra;
milestones appear in Zimbra Calendar that you can share with peers.

Social
Save time by aggregating and managing social networks like Facebook inside Zimbra
instead of a desktop client; works anywhere on any computer.
Build Your Own
Using freely available reference Zimlets, Zimbra and 3rd party APIs, new Zimlets can be
quickly built and deployed tailored to the specific day-to-day workflows which need to be
streamlined and managed from within Zimbra.
For more information please see the review the Zimbra Wiki on Zimlets and the Zimlet
Developers Guide for details about developing and deploying Zimlets.
Explore the Zimbra Community and Gallery
Zimbra has a large open source community that can provide guidance on how to extend
Zimbra functionality as well share code based on Zimlets that have been contributed to
the Community. An excellent resource for more information is the Zimbra Forums
where there are areas dedicated to development and Zimlets.
Another excellent resource for both finding and sharing Zimlets and other custom
Zimbra add-ons is the Zimbra Gallery. Zimbra customers and Community members
often place their finished creations here for the Community to leverage for their own
deployments.
Default Zimlets
Zimbra Collaboration Server ships with ten Zimlets pre-configured and many more
administrators may deploy to their users. Zimlet availability is configurable per
user/group using Class-of-Service (CoS).
The following is a list of default Zimlets included in your ZCS installation:
Attach Contacts Allows attaching contacts when composing a new message.
Email Attacher Attach email messages when composing a new message.
Dates Highlights dates in email body and previews associated

appointments on that day and creates link to the calendar.
Drag-n-Drop Provides ability to drag-n-drop file attachments from the computer
desktop
Attachments When composing an email message.
Email Contact Highlights and previews associated contact details for an email
address in
Details Your Address Book.

Linkedin Shows Linkedln search result for a given email address in a
message header.
Social Access and manage Twitter, Facebook, Digg and TweetMeme
from Zimbra.
Search After a mail search, this Zimlet highlights search terms with yellow
color in
Highlighter email bodies.
URL Links Highlights Web URLs for linking in email messages
WebEx Save an invite in Zimbra also as a WebEx event and have WebEx
into sent from Zimbra. Easily schedule, start or join WebEx
meetings.

NATIONAL HEADQUARTERS, PHILIPPINE NATIONAL POLICE
DATE: JUNE 13, 2013
COMMAND MEMORANDUM CIRCULAR

No. 29-13 (PNP Telephone Directory Android Application)
SUBJECT : Guidelines and Procedures for the Implementation of the PNP

Telephone Directory Application (PNP Tel Dir App) for Android
Devices
1. REFERENCES:
a. The Philippines E-Commerce Law – Republic Act No. 8792 “An Act
Providing for the Recognition and Use of Electronic Commercial and Non-
Commercial Transactions, Penalties for Unlawful Use Thereof, and Other
Purposes”;
b. National Computer Center Memorandum Circular 2003-01 “Guidelines on
Compliance to E-Commerce Act (RA No. 8792) and Stage 2 and 3 of the
UN-ASPA Five Stages of e-Government”; and
c. PNP Strategic Focus - “CODE-P: 2013 and Beyond.”
2. PURPOSE:
This Command Memorandum Circular (CMC) provides guidelines and

procedures for the implementation and operation of the PNP Telephone Directory
Application (PNP Tel Dir App) for android devices.
3. SCOPE:
This CMC shall apply to all PNP offices/units in support of their operation and
administration activities as reference in using the PNP Telephone Directory Application
for android devices.
a. Android - is a Linux-based operating system designed primarily for

touchscreen mobile devices such as smartphones and tablet computers
initially developed by Android, Inc.i
b. Android Application - software developed for the Android operating
system.
c. Android device(s) - communications devices such as smart phones and
tablets running the Android operating system.
d. Digital/Computer file - A computer file is a block of arbitrary information,
or resource for storing information, which is available to a computer
program and is usually based on some kind of durable storage. ii
e. Software - is any set of machine-readable that directs a computer‟s
processor to perform specific operations.iii
f. Telephone Directory - is a listing of telephone subscribers in a
geographical area or subscribers to services provided by the organization
that publishes the directory. Its purpose is to allow the telephone number
of a subscriber identified by name and address to be found. iv
g. Download - to receive data to a local system from a remote system, or to
initiate such a data transfer. v
h. Installation file/program – is a computer program that installs files, such
as applications, drivers, or other software, onto a computer. vi

5. SITUATION:
In a day and age when a country such as the Philippines is in the verge of
development, increasing pressure is exerted on the Government to provide competent
and reliable public service. This demand grows exponentially as more and more of the
citizenry is being exposed to the paradigm of good governance. This, not to mention
the fact that technology is constantly evolving and improving is all but a wakeup call for
the Government to take action. The PNP, as a dynamic law enforcement institution
has not turned a deaf ear to this call for institutional reform. On the contrary, it has
remained receptive to improvements and has institutionalized policies and programs
that encourage a proactive approach to developing tools to better deliver law
enforcement services.
Crime Response is one of the mandated responsibilities of the Philippine

National Police (PNP). To improve on this service, the PNP has been continuously
improving Police Crime Response by: improving mobility, police presence and
communications. Even with these implements available, a critical factor remains
elusive for the organization, that is, the immediate reporting of crimes. Based on
experience, the major cause of delay in police response times is the time lost in
acquiring the emergency contact numbers of the PNP. Police Response time has
greatly improved but the biggest factor that affects it is timely reporting of crime
incidents by the community.
6. MISSION:
The PNP Telephone Directory Android Application (PNP Tel Dir App) will
bridge the digital divide and gap in communication between PNP Offices/Units and the
community and will serve as a tool for communication between PNP Offices/Units and
the Community in support to the strategic focus of the PNP for 2013 and beyond.
Quick and easy coordination between PNP Offices/Units will be facilitated. The
application shall empower the community to actively participate in law enforcement
activities such as crime and incident reporting; crime prevention; and as a tool to
promote police community relations. The application shall be available in a public
website such as the PNP (www.pnp.gov.ph) and Android Application Stores such as
Google Play (www.googleplay.com).
7. OBJECTIVES:
The application contains telephone numbers of front desk services of all PNP
Offices/ Units from the National Headquarters, Police Regional Offices (PROs), Police
Provincial/City Offices (PPOs/CPOs, Police Stations) and other Law Enforcement
Agencies. This virtually allows users to have a law enforcement telephone directory in
their mobile devices. As a result, the application minimizes the usage of its bulky printed
counterpart. The contact numbers can be called/dialed directly from the application thus
making calls to these offices/units quick and easy. Users are also assured of the validity
of the Telephone Numbers in the Application. The use of the application would enable
the PNP:
a. To create a digital file of PNP Telephone Directory that will be used via
android devices and can be readily and easily downloaded/copied from
public sources;
b. To establish external mechanisms and strategies that will enable the
public to support the PNP in crime prevention;
c. To be more accessible to the public; and
d. To support the PNP Strategic Focus “CODE-P: 2013 and Beyond” that
ensures excellence in the performance of mandated tasks through the
optimum use of resources.
8. OPERATIONAL GUIDELINES:

CES shall provide the development team from DICTM validated contact
numbers of all PNP offices/units and ensure that the contact numbers are updated as
needed (a change in the contact details of a PNP Offices/Units).
The development team shall immediately update the contact numbers/ details
of the application upon receipt of an updated contact detail(s) and update the
installation file (.APK) at the public sources (pnp.gov.ph, googleplay.com, etc). Contact
numbers contained in the application shall be on an “as of date” so as to inform the
users.
Since the application is installed unto the devices, only the user or owner has
the control to update the application by downloading from the sources
(www.pnp.gov.ph, www.googleplay.com, etc.)
a. Tasks:
1) TCDS - Ensure implementation of this CMC.
2) NHQ Directorial Staff

a) DICTM
a.1) Develop and Maintain the Application;
a.2) Ensure that the Application can be downloaded from public
websites such as but not limited to the PNP Website,
GooglePlay Store and other websites;
a.3) Assist the TCDS in the implementation of the directive;
a.4) Provide continuous updates in the policy and guidelines
regarding the PNP Tel Dir App due to technology
advancements or as the case may be; and
b) DPCR
b.1) Shall prepare an information dissemination program to ensure
maximum utilization of the PNP Tel Dir App especially to
external stakeholders and the community to show case the
technological advancement of the PNP;
b.2) Design ads that shall be incorporated in the website; and
c) DO
c.1) Monitor implementation and compliance to this circular;
c.2) Ensure that at least one (1) personnel with android device
from each PROs, PPOs/CPOs and Police Station, Operations
Office/Unit has the application installed; and
d) Other Directorial Staff

d.1) Encourage all its personnel to use the application; and
d.2) Perform other tasks as directed.
3) NSUs/Offices
a) ITMS
a.1) Ensure that the Application can be downloaded from the PNP
Website;
a.2) Provide Technical support in the implementation of this
circular; and
b) CES
b.1) Provide validated and updated Contact Numbers of all PNP
Offices/ Units as required (change in contact details);

b.2) Ensure that the Contact Numbers stored in the application are
valid and updated;
b.3) Provide Technical support in the implementation of this
circular; and
c) Other NSUs/Offices - Encourage all its personnel to use the

application.
4) PROs/PPOs/CPOs
a) Assist the Field Testing Team in the conduct of the activity;
b) Conduct information dissemination on the existence of the
application and encourage the external stakeholders to use the
PNP Telephone Directory for android application;
c) ROPD to install the application to at least one (1) of its personnel
with an android device; and
d) Provide logistical and fund support to the Field Testing Team.
b. COORDINATING INSTRUCTIONS
1) All tasked offices/units shall submit IMPLANs to DO NLT two (2) weeks
upon the publication of this Circular;
2) All logistical and fund requirements shall be charged to the regular
MOOE of the concerned PNP unit; and
3) All PNP personnel shall disseminate the existence of the application
and encourage the community to download and use it.
9. RESCISSION:
All existing directives and other issuances which are contrary to or
inconsistent with this directive are hereby rescinded or modified accordingly.
10.EFFECTIVITY:
This Circular shall take effect immediately upon approval.
Distribution:
Command Group
D-Staff
P-Staff
AIG, IAS
Dirs, NSUs
RDs, PROs
___________________________________
i. Definition taken from http://en.wikipedia.org/wiki/Android_(operating_System)
ii. Definition taken from http://en.wikipedia.org/wiki/Digital_file
iii. Definition taken from http://en.wikipedia.org/wiki/Software
iv. Definition taken from http://en.wikipedia.org/wiki/Telephone_diretory
v. Definition taken from http://en.wikipedia.org/wiki/Installation_software#Installer

I. Application Title: PNP NHQ Telephone Directory for Android Device
An application for Android Devices which will be able to call/dial the telephone
number right from the application itself thus lessening the need to search thru bulky
printed Telephone Directories then typing the number in a mobile devices before it can
be called or dialed.
II. BACK GROUND
The PNP Telephone Directory was conceptualized by PSSUPT NAPOLEON C

TAAS then CDS of ITMS, acting on the challenge of Director, DICTM to ITMS during its
Anniversary to also look into developing application for mobile devices. The Systems
Management Division (SMD-ITMS) thru its Division Chief NUP Sarah Palisoc directed
PCINSP JUANITO B. GACES, Jr IT Officer of SMD to research and develop the
application.
PCSUPT ROGELIO M. DAMAZO, Director ITMS provided logistical and fund

support for the project. An initial Beta (Test) Version was developed under SMD-ITMS
and was refined by PSSUPT TAAS and NUP PALISOC until a Beta Version 5 was
completed.
With the detail of PCINSP GACES with SIMD-DICTM, the application was
enhanced and a final Beta Version was developed. The same version was subjected to
Field Testing at PRO3 RHQ and Angeles City Police Office with External Stake Holders
(Community) as guests last February 26 to March1, 2013.
The application can be formally launched after validation of telephone numbers

of CES.
III. APPLICATION DETAILS:
The application has eight (8) Main Modules:
1. Registration Module:
The application user shall be required to register

his/her application thru the Registration module. The user
shall be required to enter his/her full name and office. The
details shall be sent to the programmer (PCI GACES) for
validation thru SMS. If the details are valid, the
programmer shall send an activation code. The activation
code shall be entered into the Activation Module to
complete the Registration. The user will not be able to use
the application if not registered. The registration process
shall provide security, control and data on registered
application users.
2. The Activation Module:
Once Registration process is completed, an

activation code shall be sent to the user to activate the
application. The activation process is important as not all
user registration shall be allowed or valid. Once a valid
activation code is inputted into the module the user will
now be able to use the application.

3. The Main Module:
The Main module contains the Main Application

Screen. The user shall click on the button to select an
option.
4. National Headquarters Directory
This module contains telephone numbers of

offices/units of the National Headquarters to include
other agency.
5. Regional and Provincial Offices Directory

Police Regional Office Headquarters, Regional
Operations and Plans Division, Tactical Operations
Centers, and Provincial/City Police Office (PPO/CPO)
Headquarters. The PPOs/CPOs are grouped by PROs.
6. Regional and Provincial Offices Directory

Police Stations that are arranged by PROs and grouped
by PPOs/CPOs.

7. The Search Module:
Fast and easy search of telephone numbers are

provided by this module. The user will type a key word
(e.g. Angeles) and all Units/Offices with the key word
will be searched and displayed.
8. The Feedback Module:
The development team acknowledges that in

every endeavor there are always rooms for
corrections and improvement. The Feedback Module
shall provide the user the opportunity to
communicate with the development team by sending
a text message to the team thru the Feedback
Module.
Making a call with the application is easy. Simply select the office/unit you
want to call by clicking on it and a confirmation message will be displayed. Select
yes to continue to make a call. The confirmation message gives the user a
chance to cancel the dialing of the number in case it was clicked accidentally.
Normal Call and Text charges shall apply depending on the Telephone Company
(TelCo).
The Application is available for download at the GooglePlay

(www.googleplay.com) and PNP (www.PNP.gov.ph) websites. As of this date a
Total of Twenty Six (26, 14 – PNP and 12 – Community) registrations and Two
(2) Feedbacks have been activated.

CHAPTER III
ICT SECURITY AND MANAGEMENT
Letter Of Instruction 14-13

SEPTEMBER 09, 2010

MEMORANDUM CIRCULAR
NUMBER 2010-017
SUBJECT: AUTHORIZED USE OF GOVERNMENT INFORMATION AND

COMMUNICATIONS TECHNOLOGY EQUIPMENT, FACILITIES OR
PROPERTIES
1. REFERENCES:
a. Activation of DICTM pursuant to NHQ-PNP General Orders Number DPL-09-08

dated April 1, 2009;
b. RA 6713 “An Act Establishing A Code Of Conduct And Ethical Standards For
Public Officials And PNP personnel, To Uphold The Time-Honored Principle Of Public
Office Being A Public Trust, Granting Incentives And Rewards For Exemplary Service,
Enumerating Prohibited Acts And Transactions And Providing Penalties For Violations
Thereof And For Other Purposes‖;
c. RA 3019 “ Anti-Graft And Corrupt Practices Act”; and
d. National Institute of Standards and Technology, US Department of Commerce
Policy on Limited Use of Government Equipment including Information Technology.
2. PURPOSE:
This circular provides the policy governing the manner in which all PNP personnel
utilize government-owned office equipment and supplies including information and
communications technology.
For purposes of this circular, the following terms shall mean:
a. Privilege means, in the context of this policy, that the Philippine National Police
is providing the opportunity to its PNP personnel to use government property for
authorized/official use in the optimal performance of their official duties and functions.
However, this policy does not confer a right to use government office equipment for
non-official business/transactions nor does the privilege extend to modifying such
equipment, including loading personal software or making configuration changes.
Simply put, use of government equipment, facilities or property is a mere privilege on
their part and a pure benefaction on the part of the government;
b. Government Information and Communications Technology Equipment,

Facilities or Property includes but is not limited to: computers and related peripheral
equipment and software, library resources, telephones to include cellular, facsimile
machines, photocopiers, office supplies, internet connectivity and access to internet
services, and E-mail of the Philippine National Police;
c. Personal Use means activity that is conducted for purposes other than
accomplishing official or otherwise authorized activity and inures to the benefit of the
PNP personnel concerned. PNP personnel are specifically prohibited from using
government office equipment to maintain or support a personal transaction or business

activity. Examples of this prohibition include but are not limited to PNP personnel using
a Government computer and/or internet connection to run a travel business or
investment service;
d. Information and Communications Technology means any equipment or

interconnected system or subsystem of equipment that is used in the automatic
acquisition, storage, manipulation, management, movement control, display, switching,
interchange, transmission, or reception of data or information;
e. Government Agency refers to any agency, bureau or organization of the

Government of the Republic of the Philippines; and
f. Government refers to the Government of the Republic of the Philippines.
4. POLICIES:
a. PNP personnel are prohibited to use government office ICT equipment

for personal needs even if said use does not substantially interfere with official business
and involves minimal additional expense to the government.
b. Personal use of government office ICT equipment even if the same takes place
during the employee‟s non-work time shall not be tolerated. PNP employees cannot
invoke any privilege to use government office ICT equipment for non-government
purposes as the same defeats efficiency in the use of limited public resources.
5. GUIDELINES:
a. Use of Equipment and Services
1) PNP personnel are NOT authorized to use Government Office ICT equipment
even if said personal use does not result in substantial loss of employee productivity or
interference with official duties. Moreover, such personal use though incurring only
minimal or negligible additional expense to the Government is prohibited in areas such
as:
a) Communications infrastructure costs e.g. telephone charges,

telecommunications traffic, etc.;
b) Use of consumables in limited or negligible amounts e.g. paper, ink,
toner, etc.;
c) General wear and tear on equipment;
d) Data storage on storage devices; and
e) Transmission impacts with moderate E-mail message sizes such as E-

mails with small attachments.
b. Inappropriate Personal Use
PNP personnel must conform to a norm of conduct compatible with their standing
as members of the law enforcement community. As such, they are expected to conduct
themselves professionally in the workplace and to refrain from using government office
equipment for activities that are inappropriate.
Misused or inappropriate personal use of government office ICT equipment

includes but is not limited to:
1) Any personal use that could cause congestion, delay, or disruption of service
to any Government system or equipment. For example video, sound or other large file
attachments can degrade the performance of the entire network;
2) Using the Government‟s ICT systems as a staging ground or platform to gain

unauthorized access to other systems;

3) The creation, copying, transmission, or retransmission of chain letters or
other unauthorized mass mailings regardless of the subject matter;
4) Using Government ICT office equipment for activities that are illegal,
inappropriate, or offensive to fellow PNP personnel or the public. Such activities
include, but are not limited to: hate speech, or material that ridicules others on the basis
of race, creed, religion, color, sex, disability, national origin, or sexual orientation;
5) The creation, download, viewing, storage, copying, or transmission of sexually

explicit or sexually oriented materials;
6) The creation, download, viewing, storage, copying, or transmission of

materials related to illegal gambling, illegal weapons, terrorist activities, and any other
illegal activities or activities otherwise prohibited, when the creation, download, viewing,
storage, copying, or transmission of the same is not part of his job description;
7) Use for commercial purposes or in support of “for-profit” activities or in

support of other outside employment or business activity (e.g. consulting for pay, sales
or administration of business transactions, sale of goods or services);
8) Engaging in any outside fund-raising activity, endorsing any product or

service, participating in any lobbying activity, or engaging in any prohibited partisan
political activity;
9) Any use that could generate more than minimal additional expense to the
Government;
10) The unauthorized acquisition, use, reproduction, transmission, or distribution

of any controlled information including computer software and data, that includes
privacy information, copyrighted, trademarked or material with other intellectual property
rights (beyond fair use), proprietary data, or export controlled software or data; and
11) Any type of inappropriate or unauthorized use which is similar or analogous

to any of the foregoing.
c. Proper Representation
It is the responsibility of PNP personnel to ensure that they are not giving the
false impression that they are acting in an official capacity when they are using
government ICT office equipment for non-government purposes. Thus, regardless of the
intention, simulated official use of government property which inures to the personal
benefit of any government employee is prohibited.
d. Access Management
PNP personnel have no inherent right of access to, or use of Government ICT
office equipment, facilities, and/or property for personal use.
e. Privacy Expectations
PNP personnel do not have a right, nor should they have an expectation, of
privacy while using any government ICT office equipment at any time, including
accessing the internet, and using E-mail. By using Government ICT office
equipment, PNP personnel imply their consent to disclosing the contents of any files or
information maintained or passed-through Government office equipment.
1) By using government ICT office equipment, consent to monitoring and

recording is implied with or without cause, including (but not limited to) accessing the
internet/intranet or using E-mail. Any use of Government communications resources

therefore is made with the understanding that such use is generally not secure, is not
private, and is not anonymous.
2) The head of office or his duly authorized representative may employ

monitoring tools to detect any improper use. Electronic communications may be
disclosed to PNP personnel in the performance of their official duties. Chief of offices
including designated system administrator may access any electronic communications.
f. Other Prohibited Acts and Omissions
1) Allowing, consenting, tolerating the unauthorized/inappropriate access to

and/or unauthorized/inappropriate use of Government ICT equipment, facilities or
materials by a fellow PNP employee and/or non-PNP personnel.
2) Failure to report the acts or omissions provided under paragraphs 5b and 5f

of this Circular.
6. ADMINISTRATIVE SANCTION:
Unauthorized or improper use of Government ICT office equipment could result in

loss of use or limitations on use of equipment, disciplinary or adverse criminal and
administrative actions with penalties and/or PNP personnel being held financially liable
for the cost of improper use. Sanctions as provided for under applicable laws, rules and
regulations including NAPOLCOM Memorandum Circular No. 2007-001 (Uniform Rules
of Procedure before the Administrative Disciplinary Authorities and the Internal Affairs
Service of the Philippine National Police) shall govern any of the prohibited acts
enumerated above.
7. RESCISSION:
provisions of this Circular are hereby deemed rescinded or modified accordingly.
8. EFFECTIVITY:
This Circular shall take effect after fifteen (15) days from the filing of a copy hereof at
the University of the Philippines Law Center in consonance with Sections 3 and 4 of
Chapter 2, Book VII of Executive Order No. 292, otherwise known as “The Revised
Administrative Code of 1987”, as amended.
Copy Furnished:
D-Staff P-Staff
RDs, PORs, Dirs, NSUs
Exec. Dir, PMO

JANUARY 01, 2011

MEMORANDUM CIRCULAR
NUMBER 2011-001
SUBJECT: GUIDELINES ON THE PROVISIONAL UTILIZATION OF SOCIAL

NETWORKING SITES IN SUPPORT TO THE PNP MISSION
1. REFERENCES:
a. Legal Opinion of the PNP Legal Service re: the Utilization of “Facebook” and
other Social Networking sites dated October 4, 2010;
b. PNP LOI 03/09 “Spider Web”;
c. Assessment Report of SIMD, DICTM re” Utilization of Social Networking
sites in support to the PNP Mission;
d. Activation of DICTM pursuant to NHQ-PNP General Orders Number DPL-
09-08 dated April 1, 2009; and
e. Republic Act no. 9208 (Anti-Trafficking in Persons Act of 2003).
2. PURPOSE:
This memorandum circular provides guidelines on the limited utilization of social

networking site in support to the PNP mission, particularly in the anti-crime and public
safety campaign.
3. SCOPE AND DELIMITATION:
a. This memorandum circular applies all the provincial and city police offices
and police stations, to include Police Community Precincts (PCPs) nationwide.
b. PNP members may be allowed to create personal accounts to these social

networking sites, provided that no official information relating to the PNP shall be
posted.
a. Social Network – is a social structure made up of nodes that are generally

individuals or organizations. A social network represents relationships and flows
between people, groups, organizations; animals, computers or other
information/knowledge processing entities.
b. Social Networking Service – is an online service, platform, or site that

focuses on building and reflecting of social networks or social relations among people,
e.g., who share interests and/or activities.
c. Social Networking Site – is a site in the World Wide Web (or simply, web)
that provides a social networking service that allows users to share ideas, activities,
events and interests within their individual networks. Today is most popular social
networking sites are “Facebook”, “Twitter”, “Bebo”, “MySpace” and “Linkedln”.
d. Web – a short name for the World Wide Web (WWW). It is a system of
interlinked hypertext documents accessed via the internet. With a web browser, one
can view documents or web pages that may contain text, images, videos, and other
multimedia and navigate between them by using hyperlinks.

e. Internet – is a global system of interconnected computers that serve billions
of users worldwide, it is a network of networks that consists of millions of private, public,
academic, business, and government networks, ranging from local to global scope.
5. POLICIES:
a. Pursuant to NHQ-PNP General Orders Number DPL 09-08 dated April 1,

2009, DICTM is primarily mandated to assist the Chief, PNP in policy formulation and
managing information, electronics and communications technology resources to
promote, develop, and regulate integrated and strategic ICT systems, and reliable and
efficient communications infrastructure including the inter-operability, integration,
standardization, acquisition, utilization, development and maintenance of all ICT assets
in support to the PNP mission.
b. Inherent to this mandate is the function of DICTM to ensure that all units of
the PNP adhere to a uniform standard in the utilization of ICT resources, particularly the
use of social networking site in promoting a PNP unit or station to its intended clienteles,
providing information about missing persons, suspects, and wanted persons and
soliciting information from the public.
c. In addition, the PNP Letter of Instruction 03/09 (Spider Web) requires that
all PNP units from NHQ down to police stations shall create, develop, administer and
maintain an official WEBSITE following the standard convention of domain names to
provide current updates of information and services to the public and to the PNP
personnel.
d. Since some units of the PNP, particularly the police stations cannot
immediately comply with this requirement due to budgetary constraints, some of them
resorted to utilize social networking sites to establish police-community partnership in
the internet.
e. Generally, the use of these social networking sites may provide some
benefits to the PNP but its long term use may have some negative setbacks. It is
therefore reasonable to temporarily allow the use by police stations/offices of
“Facebook” and other social networking sites pending full compliance in the creation,
development, administration and maintenance of an official WEBSITE in accordance
with LOI 03/09 (Spider Web), subject to certain restrictions.
f. As soon as the aforementioned WEBSITE is made operational or an

appropriate directive is issued, whichever comes first, the use of these social
networking sites shall be terminated permanently.
6. GUIDELINES:
a. In the absence of fully interactive and dynamic website, all units of the PNP
maybe allowed to temporarily utilize the social network site for purposes that would
support the accomplishment of the PNP mission, subject to the following restrictions:
1) Strictly, no CLASSIFIED information shall be posted on the social networking

site.
2) In particular, the unit/station shall only post or publish information for the
purpose of effectively establishing and promoting police-community
partnership in support to the anti-criminality and public safety campaign of the
police, such as:
a) Public Information
a.1) Dissemination of information that would assist the public in relating to
their police station and other useful police advisories, such as:
a.1.1) Introduction of local police station (Officials,
organization, location, hotline numbers, etc.);
a.1.2) Traffic Advisories;

a.1.3) Announcement on Processing Procedures on PNP
services; and
a.1.4) Information about ongoing PNP projects and activities.
a.2) Providing the public information on how to avoid becoming victims

of crimes and assist the police in crime prevention and control,
such as:
a.2.1) Video on criminal “modus operandi”;
a.2.2) Crime prevention tips in English and Pilipino; and
a.2.3) Other similar information.
a.3) Posting of pictures and names of local Most Wanted Persons

(MWP) with Warrants of Arrest (WOA) only, subject to legal,
restrictions provided by the Constitution and existing laws.
a.4) Drumming up support for current police advocacy campaign not

only concerning crimes and public safety but other fields like
environment, GAD, etc.
a.5) Prompt reply being provided to complaints and queries posted by

the users.
b) Citizen‟s Feedback, Comments, Complaints and Reports

b.1) Complaints/Reports
b.1.1) Public Safety concerns;
b.1.2) Concerns on Crimes
b.2) Comments and Suggestions
b.3) People‟s feedback
3) To avoid negative legal implications, the following restrictions should be

observed in posting of names and/or pictures of persons so as not to violate
their rights under the Constitution and existing laws:
a) Persons with Warrants of Arrest:
a.1) The authority to post “Wanted Persons” on the Net must be lodged,
centralized, or supervised by a dedicated personnel in the PNP
office/station for assessment and monitoring;
a.2) Only a fair and true report, made in good faith and without any
comments or remarks will be posted on the Net. Thus, only when
the office/station is holding the original copy of the Warrant of
Arrest, Commitment Order, or Order of Arrest and Recommitment
or the duly authenticated copy thereof will such office/station make
an entry in the Wanted Persons File;
a.3) Said Order of Arrest (in Adobe Acrobat File) should be made
available on the Net for viewing, downloading, or copying purposes;
and
a.4) Necessary information as to the identity of the wanted person and

where a user may request for a copy of the subject‟s record should
be made available on the Net. A caution indicator should be added
only when the PNP has evidence to that effect.
b) For Missing Persons:
b.1) The authority to post “Missing Persons” on the Net must be lodged,
centralized, or supervised by a dedicated personnel in the PNP
office/station for assessment and monitoring; and
b.2) Only upon a formal request is granted should a Missing Person be
posted on the Net.

c) For Minors:
c.1) “All proceedings and records involving children in conflict with the
law from initial contact until final disposition of the case by the court
shall be considered privileged and confidential” (SC Admin Order
No. 02-1-18 “Revised Rule on Children in Conflict with the Law”).
Based on this provision, posting on the net of the names and
identity of minors in conflict with the law is strictly prohibited.
d) For Other persons:
d.1) Section 7 of R.A. No 9208 or the “Anti-Trafficking in Persons Act of

2003, states that “At any stage of the investigation, prosecution and
trial of an offense under R.A. No. 9208, law enforcement officers,
prosecutors judges, court personnel and medical practitioners, as
well as parties to the case, shall recognize the right to privacy of the
trafficked person and the accused.” Based on this provision, the
name and personal circumstances of the trafficked person or of the
accused, or any other information shall not be disclosed to the
public.
4) The unit or station is strictly required to designate operators to guard, filter

and delete obscene and unwanted information on the site.
5) Ensure presentability of the PNP personnel and its offices, establishments

and facilities through the observance of “Tamang Bihis” and
cleanliness/orderliness of police premises in posting photos to the site; and
6) Ensure diligence in posting comments or reply consistent with utmost

courtesy and good manners and right conduct.
7) If the social network site of the unit or station allows unrestricted posting of
information from the public, there must be a Disclaimer that explicitly tells the
public that all information from the public are not to be considered as PNP‟s
and warn the public that these information will be removed immediately at the
discretion of the unit/station once found to contain any of the following:
a) Malicious request for police assistance/response;

b) Posting of prohibited information such as pornographic/obscene materials
and videos; and
c) Posting of misleading information or those that will obstruct ongoing police
investigation.
8) Specifically, the Disclaimer and Warning as suggested by the PNP Legal

Service shall read as follows:
—Disclaimer—
Information or materials contained in this account are for general information

purposes only pursuant to the Constitutional “Right of the People to
Information on Masters of Public Concern”. Although the Philippine National
Police (PNP) endeavors to keep them up to date and correct, we make no
representation or warranty of any kind, express or implied, about their
completeness, accuracy, reliability, or availability cognizant of the fact that
anyone could post or upload any information or material to this account even
without our knowledge. Any reliance placed on such information or material
is therefore strictly at your own risk. The PNP takes no responsibility for, and
will not be liable for any direct, indirect, or consequential loss or damage,
whatsoever arising from or in connection with, the use of this account.

Every effort is made to keep the account compliant to the constitutional Right
to Privacy, hence, an adversely affected person as to inform the PNP about
the inaccuracy of the information.
Through this account you will be able to link to other accounts or websites
which are not under the control of the PNP. We have no control over the
nature, content and availability of those accounts or sites. The inclusion of
any links does not necessarily imply a recommendation or endorsement of
the views expressed within them.
—Warning—
The public is hereby informed that the PNP placed content-controls and filters
to prevent inappropriate use of this account. Thus, any information or
material offensive to the purpose for which this account has been created will
be removed and violators will be prosecuted in accordance with existing
applicable laws.
9) The use of social networking sites shall be terminated as soon as the required
police website becomes fully operational or upon issuance of a corresponding
directive from the Chief, PNP.
7. PENALTIES:
Any PNP member who shall be found violating any provision of this
Memorandum Circular shall be held administratively liable for “Neglect of Duty” or
“Misconduct” of both, whichever is applicable, and penalized accordingly.
8. RESCISSION:
provisions of this Memo Circular are hereby deemed rescinded or modified accordingly.
9. EFFECTIVITY:
This Memo Circular shall take effect fifteen (15) days from the filing of a copy
Revised Administrative Code of 1987”, as amended.
Distribution:
D-Staff/DIPOs
Dirs, NSUs
RDs, PROs
AIG, IAS
CS, PMO
C, WEPC
C, HRAO
C, PACER
DTC,M AIDSOTF
Copy Furnished:
Command Group
PCTC
SPA to SILG

MARCH 25, 2011
MEMORANDUM CIRCULAR
NUMBER 2011-010
SUBJECT: GUIDELINES ON THE CREATION, USE AND MAINTENANCE OF

WEBSITES AT ALL LEVELS OF THE PNP ORGANIZATION
1. REFERENCES:
a. Section 28, R.A. No. 8792, otherwise known as “The Philippines E-

Commerce Law”;
b. NCC Memorandum Circular No. 2002-01 with subject “Guidelines on

Creation of the Agency‟s Official Website and Compliance to E-Commerce Law and
Stage One of the UN-SPA Stages of E-Government.”;
c. PNP LOI 03/09 (Spider Web) dated November 11, 2009;
d. Undated TCDS Memo entitled “Eight Foundation Initiatives (EFIs and

Operational Imperatives (OIs);
e. TCDS Memo dated January 14, 2011 entitled “Status of PROs and NSUs
Website in Relation to LOI Accounting of Personnel; and
f. PNP integrated Transformation Program (PNP-ITP).
2. PURPOSE:
This Memorandum Circular provides guidelines and procedures in the creation,

administration and maintenance of websites at all levels of the PNP organization in
furtherance of and providing some amendments to LOI 03/09, otherwise known as
“Spider Web”, to ensure their continuous presence and availability to the public and
PNP personnel in support to the C, PNP‟s foundation initiative of promoting a strong
police-community partnership and the PNP-ITP.
3. SCOPE:
This memorandum circular applies to all PNP offices and personnel from NHQ,
PROs, and NSUs down to the Districts/PPOs and police stations.
a. About Us – This is a link to a page that contains the history, vision, mission,
objectives, mandate and main functions of the unit and other pertinent general
information.
b. Accomplishments – This is a link to a page that contains the unit‟s

operational accomplishments with pictures which are published and updated quarterly in
a format to be prescribed by DC. It shall include accomplishments and/or responses
made on petty/street crime and domestic problems.

c. Administration – This refers to the role of the web administrator, which
includes: designing the structure and layout of the website; ensuring that the web
servers, hardware and software are operating accurately; examining traffic through the
site; ensuring that the website is safe or protected from known threats/attack techniques
used by hackers; supporting the implementation of web-based systems that will be
deployed on the website; and facilitating the creation of user accounts for website users,
when needed.
d. Animation – This refers to the rapid display of a sequence of images of two-

dimensional (2-D) or three-dimensional (3-D) artwork or model positions in order to
create an illusion of movement Cartoons on television are examples of animation.
e. Contact Us – This is a link to a page that contains contact details including

telephone numbers and a link that refers to a mail to action form page capable of
submitting information, suggestion, comments and complaint from the public which are
automatically submitted to the official email of the office or unit.
f. Creation – This refers to Web Creation which is the process that involves
consolidating the contents, developing the web pages and organizing the hardware,
software and personnel to activate a website and make it available on the internet.
g. Content – Any document that is required to be published on the websites as

specified under Section 6.c of this Memorandum Circular. Some contents must conform
to the formats (such as list, detailed report, picture or scanned image, audio, video, etc.)
to be prescribed by the unit/office with authority over the documents.
h. Content Contributor – This refers to the office or person tasked to provide

the documents and other information that will be published on the internet. The
Directorial Staff at NHQ level and their counterpart Divisions/Section, Chiefs at the
lower units/offices/stations are primarily tasked as content contributors in their
respective website and all relevant entries in the websites must pass their rigid scrutiny.
i. Crime Data/Statistics – This is al link to a page that contains statistical

information pertaining to volume of crimes, crimes distribution, trends and if possible,
crime maps which are categorized as crimes against person and crimes against
property. These shall be published and updated monthly in a format to be prescribed by
DIDM.
j. Domain Name – It is an identification label that defines the realm of

administrative autonomy, authority, or control in the Internet. For purposes of this
Memorandum Circular, a Domain Name is a name given to the PNP for our website
and/or email address. For example, the Domain Name pnp.gov.ph could be used as
www.pnp.gov.ph (referring the website of NHQ, PNP) and johndoe@pnp.gov.ph
referring to an email address of a particular person in the PNP).
k. Downloads – This term is often used to describe the process of copying a

file from an online service (website, email FTP site) to one‟s computer. This section is
required in the PRO/NSU website for publication of downloadable materials such as
application forms, bid notices and other documents for public consumption.
l. DPPAR – This refers to the Daily PNP Personnel Accounting and Reporting
that is integrated into the PNP websites. This is a system instituted by the PNP to
conduct daily physical accounting of all PNP personnel.
m. FTP Site – File Transfer Protocol (FTP) site is an Internet site that allows
the uploading and/or downloading of files in the internet.
n. Footer – It is an area located at the lowest portion of a webpage and is used

to display marginal information pertaining to the copyright creator and/or administrator
of the website, etc.

o. Gallery – This is where pictures of important and significant events/activities
of the office can be found.
p. Header – It is an area at the top of the webpage that is placed with a Logo
and Name of the PNP Unit/Office. It must also contain a noticeable graphics image of
the Philippine National Flag.
q. Home – This is a link to a page that refers to its Home page.
r. Home Page – the main (front) page that contains the Header and all the
important information and links to major documents or pages in the website.
s. Image Editing – This term encompasses the processes of altering images,

whether they are digital photographs, traditional analog photographs, or illustrations.
Digital images involve image enhancement (correcting color hue and brightness),
changing color, cropping, size alteration, layering and merging of images, sharpening
and softening, etc.
t. Key Officers – This is a link to a page that contains the names and
designation of PNP officers holding important positions in the PNP hierarchy, which are
published and updated regularly. The page shall also contain and organizational
structure, when applicable.
u. Maintenance – This refers to website maintenance which is a series of

actions performed to keep a website running smoothly. It may done on a regular basis,
or scheduled as needed. In some cases, access to the website may be temporarily
restricted while maintenance is performed, in which case a notice may be sent to users
ahead of time to make them aware of the fact that the site will not be available during a
specific time period on a particular day.
v. Monitoring – Is the act of watching the website everyday to check if it is up

and running. This also involves reviewing and/or assessing the contents of the website
to determine whether they are still relevant or updated. Monitoring needs to be
conducted in a regular basis to determine which web pages need to be changed or
updated.
w. News/Press Release – This is a link to a page that contains all important

press releases provided for in the forms of print or other media such as audio or video
which are published and updated monthly. It should include accomplishments and
responses made on petty/street crimes and domestic problems.
x. Password – A secret word or string of characters that is used for

authentication, to prove identity and allow access to a resource (example: a PIN used to
access an ATM is a type of password should be kept secret from those not allowed
access.
y. PCR Activities – This is a link to a page that contains various police

community relations-related projects, including but not limited to: crime prevention
seminars, disaster response; relief operation; search and rescue; and community
assistance activities with corresponding pictures which are published and updated
quarterly in a format prescribed by DPCR.
z. Plans and Programs – This is a link to a page that contains all significant
lined-up unit programs and activities to be undertaken in the near future in a format to
be prescribed by DPL.
aa. Polices – This is a link to a page that contains policy pronouncements,

official statements and rules and regulations issued by the Office/Unit or by the NHQ,
PNP.

bb. RICTMD – This refers to the Regional Information and Communications
Technology Management Division, which is a newly-created division in the Police
Regional Offices as a counterpart of DICTM at NHQ.
cc. Updating – This refers to the process of changing/making the contents of a

webpage current and updated in accordance with the schedules (Section 7) set forth
under this Memorandum Circular.
dd. Username – This refers to the name used by the system to identify users
and the access levels granted to them.
ee. Wanted Persons or Most Wanted Persons – This is a link to a page where
the list and/or pictures of Most Wanted Persons in the area are published. ONLY
pictures of those with pending Warrant of Arrest shall be published on the website.
ff. Web Administrator – This refers to the person tasked to administer and
ensure that the website is up and running smoothly at all times.
gg. Web-based/enabled Services – This refers to any system deployed on the

Internet that delivers some form of services. The system can only be accessed through
web capable devices such as computers. Internet-ready cellular phones, and other
similar devices installed with web browsers.
hh. We-based Online Survey – a perception survey conducted through the

Internet.
ii. Web Committee – It refers to the governing body or group of people headed
by the Web Supervisor which is tasked to administer and manage the website in
accordance with the provisions of this Memorandum Circular.
jj. Web Host – This refers to a private company or corporation that is

contracted to host the website of PNP Units.
kk. Web Link – This is a link that leads to a page in the website or to another
website. There must be links to the official Philippine Government Portal and other law
enforcement agencies based locally or abroad.
ll. Webpage Editor – This refers to a person who is tasked to create and edit
the design and contents of web pages.
mm. Web Supervisor – this refers to the personnel tasked to manage, administer
and supervise all phases of a website project from its development implementation.
nn. Visitor Counter – This is a text or image on the webpage that displays the
latest tally of the number of internet users who visits the website.
5. POLICIES:
a. The PNP Letter of Instructions 03/09 (Spider Web) requires that all NP
units, from NHQ down to police stations shall create, develop administer and maintain
an official WEBSITE following the standard convention of domain names to provide
current updates of information and services to the public and to the PNP personnel.
This requirement shall remain in effect and further improved under this Memorandum
Circular.
b. The utilization of the website supports one of the Chief, PNP‟s Eight
Foundation. Initiatives which gives emphasis on the importance of “Police-Community
Partnership” to revitalized and institutionalize the collaborative relationship between the
police and community.

c. The creation of PNP websites supports the PNP-ITP, particularly the key
result areas on “Information and Communication Technology” and “Public Information
and Advocacy”.
d. In this era of “Cyber Space”, the maximum use of internet websites would
provide better dissemination of information and would serve as a platform for web-
enabled services that encourages people‟s participants in maters pertaining to policing
and public safety which would eventually result into the public‟s voluntary support and
acceptance and a strengthened police-community partnership.
6. GENERAL GUIDELINES:
a. As a mandatory requirement, only the National Headquarters (NHQ), Police

Regional Offices (PROs), and National Support Units (NSUs) are tasked to create, use,
administer, update and maintain their own website following the standard naming
convention of domain names (Example: www.pro1.pnp.gov.ph for Police Regional
Office 1 or www.sanfernandocps.pro1.pnp.gov.ph for San Fernando CPS) to provide
current updates of information and accommodate web-enabled services both to the
public and PNP personnel. They may have the options to choose their web host and
shoulder the creation and maintenance cost chargeable to their respective MOOE;
b. Although it is optional, the police districts, PPOs/CPOs, stations or precincts

are encouraged to have their websites subject to the availability of their own funds;
c. For all intents and purposes, the NHQ, PNP Website is made as a model in
the creation of such and made reference by lower units in complying with the
requirements of this Memo Circular for those applicable items only. Concerned units
may have the option to have their own design of the page and menus provided it will
conform to the existing PNP policies and that the minimum guidelines specified under
this Memo Circular are fully satisfied. As a mandatory requirements, each website must
contain the following, but not limited to:
1) A Home Page;
2) About Us;
3) Accomplishments;
4) Contact Us;
5) Crime Data/Statistics;
6) Downloads;
7) Gallery;
8) Key Officers;
9) News/Press Releases;
10) PCR Activities;
11) Plans and Programs;
12) Policies;
13) Wanted Persons;
14) Web Links to other government websites; and
15) Visitor Counter.
d. Other non-mandatory entries/menus such as information about; training and

schooling; UN Mission; Internal Affairs Service, etc. maybe included but shall be
continuously updated as soon as there are current changes;
e. All entries/menus in the websites shall conform to the format to be

prescribed by concerned NHQ Directorial Staff as specified in Section 8.b7 of this
Memorandum Circular;
f. The websites must have the capability to accommodate or support

transactional web-based systems that will be deployed by the NHQ, PNP such as: On-
line Survey; Electronic DPPAR; and other systems that may be developed in the future
subject to approval by the Chief, PNP; and

g. The concerned PRO/NSU shall regularly allocate funds to ensure the
continuous activation of its Website and shall ensure that all information contained
therein is current and updated.
7. SCHEDULES OF UPDATING:
For clarity, the following schedules must be observed in updating the Unit
Website:
1) Crime Data/Statistics – shall be updated monthly not earlier than the

previous month up to current month except for the month of January, where the
statistics should cover the preceding annual period (Example for February 2011, the
crime statistics data displayed in the website should be those for the month of January
2011. The same applies for the months of March up to December. For the month of
January, however, the ones displayed should cover the data within the 12 month period
of the previous year).
2) News/Press Releases – shall be updated monthly not earlier than the

previous month up to current month.
3) Accomplishments – shall be updated quarterly not earlier than previous

quarter up to current quarter except for the months of January, February and March,
where the data should cover the preceding annual period (Example: for April, May and
June 2011, the accomplishments data displayed in the website should be those for the
first quarter of 2011 up to current period. For July, August and September, the
accomplishment data displayed should be those for second quarter 2011 up to current
period. For July, August and September, the accomplishment data displayed should be
those for second quarter 2011 and so on except for January, February and March 2011
where accomplishments to be displayed cover the preceding 12 months of 2010).
4) PCR Activities – shall be updated quarterly not earlier than previous quarter
up to current quarter. (Example for January, February and March 2011, the PCR
Activities displayed in the website should be those for the last quarter of 2010 up to
current period. For April, May and June, the PCR Activities displayed should be those
for first quarter 2011 up to current period and so on).
5) Most Wanted Person – shall be updated regularly and exclude those

already arrested.
6) All other contents shall be updated as the need arises. For example, the list
of key officers shall be updated immediately once there is a change in command or
succession in the hierarchy.
8. WEB COMMITTEE AND WEB TEAMS:
The Web Committee at NHQ and Web Teams at the lower PNP offices/unit
which are specifically created under LOI “Spider Web” to effectively manage the
websites at their respective levels shall continue to exist. To make it more responsive
to the prevailing trend and situation, however, some amendments and supplemental
provisions are introduced in this Memo Circular And to ensure that each website project
is in line with thrusts and programs of the PNP-ITP, the CRDS at PROs and CDS at
NSUs, being the Assistant Chiefs of their respective, PMOs, are designated as Web
Supervisors. Shown below are the composition, designation and specific tasking of
each member of the Web Committee and Web Teams:
a. Composition and Designation
1) NHQ Web Committee

a) TCDS – Web Supervisor
b) TDICTM - Assistant Web Supervisor

c) D, ITMS - Web Administrator
d) C, TRD, ITMS – Web Trainer
e) WSCSD, ITMS – Image Editor/Animator/Web Database
Programmer
f) Directorial Staff – Webpage Editor/Content Contributors
2) PRO/NSU Web Teams

a) CRDS/CDS – Web Supervisor
b) C, RICTMD/Chief IT Officer – Web Administrator/Image
Editor/Animator/Webpage Editor
c) Division Chiefs of PROs/NSUs – Content Contributions
3) Others
a) DD/PD/CD/COP/SC – Web Supervisor
b) Chief IT Officer – Web Administrator/Image Editor/
Animator/Webpage Editor
c) Section Chiefs of District/PPOs/CPOs/PS – Content contributors
4) Tasking
1) Web Supervisor
a) Manage administer and supervise all phases of a website
project from its development to implementation;
b) Oversee the design and implementation of the website;
c) Ensure that appropriate funds are allocated to support the
creation, deployment and continuous operation of the website;
d) Direct other members of the Committee/Team to perform their
assigned tasks;
e) Monitor and review the website to ensure its continuous
operations and that it contains updated and relevant
information;
f) Ensure that the information posted in the website are in
consonance and the ethical doctrine and gender sensitivity;
and
g) All Web Supervisors at the lower offices/units shall submit
Monthly Website Update Report to the NHQ Web Supervisor
in a format to be prescribed by the latter NLT every last day of
the month through email.
a.1 In particular, the following shall provide contents for the

NHQ Website:
a.1.1 DPRM: List of Key Officers and other information

related to personnel assignments;
a.1.2 DI: Most Wanted Persons and other

personalities with warrants of arrest;
a.1.3 DO: Operational Accomplishments including
accomplishments and/or responses made on
petty/street crimes and domestic problems;
a.1.4 DIDM: Crime Statistics;
a.1.5 DPCR: PCR Activities;
a.1.6 DPL: Plans and Programs;
a.1.7 DHRDD: Memorandum circulars, official
statements, directives and rules and regulations
which are applicable for the public use; and
a.1.8 PIO: News/Press Releases which shall include
latest updates on significant events/incidents
a.2 For The lower units/offices, the following shall provide the
contents for their respective Websites:

a.2.1 RPHRDD/ADP/Admin Officer: List of Key
Officers and
a.2.2 RID/ADI/Intelligence Officer, Most Wanted

Persons and other personalities with warrants of
arrest;
a.2.3 ROPD/ADO/Operations Officer: Operational

Accomplishments including accomplishments
and/or responses made on petty/street crimes
and domestic problems and Plans and
Programs;
a.2.4 RIDMD/ADIDM/Investigation Officer: Crime

Statistics;
a.2.5 RPCRD/ADPCR/PCR Officer, PCR Activities;

and
a.2.6 RPIO/PIO: News/Places Releases which shall

include latest updates on significant
events/incidents.
b. Perform the actual updating of respective assigned contents (List of Key

Officers, Most Wanted Persons, Accomplishments, Crime Statistics, PRC Activities and
Press Releases) in their respective website and ensure conformity with the periodic
schedules prescribed under this Memorandum Circular. The entry of these contents
shall strictly be in accordance with the format prescribed by the respective NHQ D-staff.
c. Review and proofread the materials;
d. Coordinate with the Web Administrator to ensure that the materials are
published on time; and
e. All content contributors must exercise extra caution and adequate security
measures to ensure that the safety of its personnel and the stability of the PNP
organization are not compromised by such disclosures through the Internet. Only
unclassified information that does not post any risk on the life of key PNP personnel
must be published on the website.
9. ADMINISTRATIVE SANCTIONS:
Any violation of the provisions of this Memo Circular shall be dealt with
administrative in accordance with the provisions of applicable laws, rules and
regulations.
10. RESCISSION:
All PNP policies, directives and issuances which are inconsistent with the
provisions of this Memo Circular are hereby deemed rescinded or modified accordingly.

11. EFFECTIVITY
This Memo Circular shall take effect fifteen (15) days from the filling of a copy
hereof the University of the Philippines Law Center in consonance with Sections 3 and 4
of chapter 2 Block VII of Executive Order No. 292, other, otherwise known as “The
Distribution:
D-Staff
D-Staff
P-Staff
Dirs, NSUs
AIG, IAS
C, PACER
CS,PMO
C, HRAO
DTC, AIDSOTF
Copy Furnished:
Command Group
PCTC
SPA to SILG

MAY 20, 2012

MEMORANDUM CIRCULAR
NUMBER 2012-003
POLICY GUIDELINES ON SECURITY CONSCIOUSNESS AND SECRECY

DISCIPLINE IN THE RECORDING, UPLOADING, POSTING OR DISSEMINATION OF
INFORMATION VIA THE INTERNET OR THROUGH OTHER INFORMATION AND
COMMUNICAITONS TECHNOLOGY (ICT) DEVICES BY THE PNP PERSONNEL
1. REFERENCES:
a. Republic Act No. 9995, the Anti-Photo and Video Voyeurism Act, dated
February 15, 2010;
b. Republic Act No. 8792, the Electronic Commerce Act dated June 14, 2000;
c. Philippine National Police Regulations No. 200-012 Promulgating Rules

Government Security of Classified Matters in all Philippine National Police Offices and
Units;
d. Activation of DICTM pursuant to NHQ-PNP General Orders Number DPL-

09-08 dated April 1, 2009;
e. NAPOLCOM Memorandum Circular No. 2007-001 (Uniform Rules of

Procedure before the Administrative Disciplinary Authorities and the internal Affairs
Service of the Philippine National Police); and
f. Republic Act No. 6713, “An Act Establishing A Code of Conduct and Ethical
Standards for Public Officials and Employees. To Uphold The Time-Honored Principle
of Public Office Being A Public Trust, Granting Incentives and Rewards for Exemplary
Service, Enumerating Prohibited Acts and Transactions and Providing Penalties for
Violations Thereof and For Other Purposes”; dated February 20, 1989.
2. PURPOSE:
There have been incidents in the past when the image of the PNP was
blemished because of the irresponsible actions by some personnel who recorded,
uploaded, posted, or disseminated photos, videos and other materials on the Internet
without proper authorizing from their respective commanders. Some of these materials
showed some PNP members performing activities that are unofficial and illegal or
offensive to public morals.
PNP Regulations 200-012 provides procedures for the proper handling of

classified information. However, there is a need to provide clear and concise guidelines
that will regulate the dissemination of declassified information on the internet, because
without exercising extreme care in doing such activity, the PNP might be put in a very
embarrassing situation that would compromise its integrity as a law enforcement
organization.
Hence the purpose of this Memorandum Circular is to provide guidelines for the
recording, uploading, posting or dissemination through ICT devices of materials
considered as official and those that are not official but may contain information
detrimental to the image and integrity of the PNP organization.

3. SCOPE:
This Memorandum Circular applies to all Uniformed and Non-Uniformed

Personnel (NUP) of the PNP.
a. Classified Matter – pertains to official information that cannot be released for

general consumption either within the government or to the public since such
dissemination would be of material value to an enemy or potential enemy.
For the categories of classified matter, please see Section 6 a. 1 to 6.a 4 of
this Memorandum Circular.
b. Disseminate – to publish or spread information, wittingly or unwittingly,

regardless of the number of intended recipients.
c. ICT Device – this covers the hardware (computer, mobile phone, digital
camera, sound/video recorder, etc.), software , protocols, and storage and
communication media used by the device, as a system.
d. Internet – a worldwide interconnection of millions of computer networks and

databases. It is popularly referred to as the Information Superhighway, the
Web, or simply as the Net. This also includes social networking sites.
e. Official matter, material or document – any material that contains information

pertaining to the identity, plans, programs, activities and resources of the
PNP. This also includes any information pertaining to a member or members
of the PNP who are performing or tasked to perform official functions.
f. Photographic Material – a scanned picture or digitally captured photograph.
g. Pirated Software – a computer software that was acquired through illegal

means or duplicated and distributed without authorization.
h. Posting – the act of sending electronic message, sound, photo or video

material, wittingly or unwittingly, to a social networking site, forum, chat room,
or other ICT device.
i. Social Networking Site – an internet website that services activities for

social interactions such as Facebook, YouTube, Friendster and Twitter.
j. Software – A set of instructions encoded in a computer (and its peripheral

equipment) to execute a command or to process data. It uses a computer
understandable language. These are the non-physical components, which
may be an operating system, a development language, database
management system, network management software, set of computer tools
and utilities, or an applicable package, as well as the machine-coded
instructions that direct and control the different hardware facilities.
k. Uploading – sending an electronic file or document using e-mail or other

means, wittingly or unwittingly, to a website or other ICT device for storage or
sharing.
l. Video Material – a whole recording or portions of a movie or other video

productions
5. POLICIES:
a. Information security is a command responsibility. As a policy, the heads of

PNP Office/Units shall, at all times, be responsible for the physical safety and

security of all official documents in their custody. They shall ensure that only
those authorized personnel are given access to classified information.
b. It is the policy of the PNP that all personnel should be extremely careful in
handling and using information, whether classified or not, especially if
disclosure of such will affect the image or integrity of the PNP organization.
6. GUIDELINES:
a. All PNP personnel are strictly prohibited to record, upload, post or

disseminate classified information on the Internet or through ICT devices.
Based on PNP Regulations 200-012, the following are the categories of
Classified Information:
1) Top Secret – those information and materials that require the highest degree
of protection. Applies only to those information or materials and “security
aspect of which are paramount and whose unauthorized disclosure would
cause exceptionally grave damage or danger to the nation, politically,
economically, and to the nation‟s peace and order and security.
a) The following are considered “Top Secret” information or materials:

a.1. Those that may lead to a definite break in the diplomatic relations
or which affect the security of the Philippines; and
a.2. Those which may lead to the compromise of police or security
plans, intelligence operations or drastic political or economic
projects, or scientific or technological developments vital to the
security.
b) Examples of information and material which normally will be graded “Top

Secret”:
b.1. Strategic plan documenting the overall conduct of the nation‟s
security;
b.2. National police planning documents that contain worldwide:
b.2.1. Planning data and assumptions;
b.2.2. Police operations planning factors for highly classified
technical crime equipment and weapons;
b.2.3. National police intelligence estimate of enemy and criminal
elements capabilities; and
b.2.4. Force composition and developments.
b.3. Documents containing consideration in sub-paragraph b.2 directly
related to a “Top Secret” national police planning document, the
unauthorized disclosure of which standing alone could result in an
actual compromise of a particular “Top Secret” plan. These
documents do not necessarily include proposed budgets, current
peacetime deployment of units or supplies, or peacetime manpower
or organization programs of future years;
b.4. Intelligence documents that contain completed intelligence of such
scope that it revealed major intelligence production efforts of the
Philippines and which would permit an evaluation by recipients of
the success and capabilities of the Philippine intelligence agencies;
b.5. Plan or policy governing intelligence operations provided that
compromise of such plan or policy or operation will result in
exceptionally grave damage to the country and not just to
individuals or groups of individuals;
b.6. Very important political documents dealing with such matters as
negotiations for major alliances and the like;
b.7. Major governmental projects such as drastic proposal to adjust
nation‟s economy or political setup;
b.8. Matters relating to new and far-reaching experimental, technical,
and scientific developments in methods of police operations;

b.9. Critical information about cryptography so far as it relates to
devices or equipment under development;
b.10. Detailed compilation of data to include analysis for the country‟s
geographical, economic and industrial build-up and status which
are essential in satisfying and supporting the nation‟s security
plans; and
b.11. Compilation of secret documents, the aggregation of which
increase their overall security value.
2) Secret – those information and materials whose unauthorized disclosure

would endanger national security, cause serious injury to the interest or
prestige of the nation or of any government activity or would be of great
advantage to a foreign nation.
a) The information or material is considered “Secret”, if it would:

a.1 Jeopardize the international relations of the Philippines;
a.2 Endanger the effectiveness of a program or governmental
scheme or policy of vital importance to the security;
a.3 Compromise national police plans or scientific or technological
developments important to the security; and
a.4 Reveal important intelligence operation.
b) Examples of information and material that normally will be graded

“Secret”:
b.1. National Police plans or complete plans for future police
operations not included under Top Secret and documents
showing the disposition of our police forces, the unauthorized
disclosure of which could result in an actual compromise
thereof;
b.2. High-level directives dealing with important negotiations
distinct from major negotiations with other countries;
b.3. Security or other police plans not included under the “Top
Secret” or preceding sub-paragraph involving safety of vital
areas together with the related particulars operations;
b.4. New designs of aircraft, projectiles, armor, and other devices
not classified as “Top Secret”. Grading of material information
or project as “Secret” is, however, justified if:
b.4.1. It materially influences a major aspect of police
tactics;
b.4.2. It is sufficiently revolutionary to result in major
advance in existing techniques; and
b.4.3. It is liable to compromise some other classified
projects.
b.5. Specific information that reveals police capabilities or state of
preparedness of the PNP such as detailed organization of
existing and reserve units;
b.6. Particulars of operations in progress such as strength of forces
engaged in hostilities or quantity or nature of their equipment,
or identity or composition of units in an active area of
operations and adverse report on general morals affecting
major police operations.;
b.7. Police maps, charts and air photographs covering security
areas establishments or installations, such as police ports and
airfields, camps, signal installations, etc. Maps, charts or air
photographs will be graded in accordance with the basic
classification;
b.8. Intelligence and other information not classified as “Top
Secret” but which could reveal a secret source and the value
of which depends upon concealment of possession of the
same;

b.9. Communication security devices and cryptographic materials
that reveal information of vital importance to the security;
b.10. Police troop movements in operational areas, to include major
shifts of forces and supplies;
b.11. Intelligence plans and estimates;
b.12. Information on enemy and criminal elements order of battle will
be graded according to the classification of the means by
which it was obtained;
b.13. Compilation of confidential matter, the aggregation of which
increases their overall security value;
b.14. Roster or list of intelligence personnel; and
b.15. Documents that contain the following elements of information
concerning police troop movements or individual travel in
operational area, either direct or by implication, require a
classification of “Secret”:
b.15.1. Inter-island or inter-zone geographic destinations;
b.15.2. Date and time of departure from port of embarkation
port enroute or airport;
b.15.3. Route, name or destination of ship or convoy or
aircraft;
b.15.4. Estimated time of arrival at inter-island or inter-zone
destination or ports enroute;
b.15.5. The meaning of assigned shipment numbers so far as
the inter-island or inter-zone destination is concerned;
b.15.6. The inter-island or inter-zone destination represented
by a temporary PNP PO Number; and
b.15.7. Events enroute involving every action.
3) Confidential – information and material whose unauthorized disclosure of

which, while not endangering the national security would be prejudicial to the
interest or prestige of the nation or any government activity, or would cause
administrative embarrassment or unwarranted injury to an individual or would
be of advantage to a foreign nation.
a) Examples of information material that normally will be graded

confidential are:
a.1. Routine police operations and law enforcement reports that
contain information of value but not of vital interest to the
criminal elements and enemy of the state;
a.2. Routine intelligence reports;
a.3. Plans of government projects such as land development,
hydroelectric schemes, road development or development of
areas, etc.;
a.4. Technical mater not of major importance but which has distinct
police value or requires protection, new weapons calculated to
influences minor tactics, or service test of police equipment of
a standard weapon;
a.5. Police radio frequency and call sign allocations of special
significance or those that are changed frequently for security
reasons;
a.6. Materials and devices relating to communication security;
a.7. Meteorological information of designated areas;
a.8. Operational and tactical police doctrine or lessons learned in
operation;
a.9. Documents that contain the following elements of information
concerning police troop movements or individual travel, either
directly or by implication, require a classification of
“Confidential”:
a.9.1. Information or description of unit, movements of non-
operational significance in areas within or adjacent to
operational areas; and

a.9.2. Complete list of tabulation of units combined with and
included under a single shipment for overseas
shipment. The combination of a single unit, its
overseas shipment number and letter, however, is
restricted information.
a.10. Documents or manual containing technical information used
for training in or maintenance of inspection of classified
supplies on police operations;
a.11. Police maps, charts, photomaps and air photographs, the
details of which do not warrant Secret classification;
a.12. Maters, investigations and documents of a personal and
disciplinary nature, the knowledge of which is desirable to
safeguard for administrative reasons;
a.13. Ground photographs, negatives, photostats, diagrams, or
models of matters deemed to be classified as confidential;
a.14. Certain compilation of restricted data or items which
individually may be classified restricted, but the aggregation of
which enhances in increases their security values;
a.15. Identification of individual casualties prior to release of official
notification to the next of kin by the Director for Personnel and
Records Management, PNP;
a.16. Material or information that tends to further enemy
propaganda or glorify the achievements of personalities;
a.17. Extreme losses in material or personnel;
a.18. Cases of extreme breaches of discipline;
a.19. False, misleading, or unauthenticated statements about police
or personal affairs;
a.20. Identification of personnel being investigation for misconduct,
anomaly or fraud prior to the filing of appropriate court
charges or completion of the findings of boards created for
such purpose;
a.21. Roster of police troops (officers and non-officers). This
includes list of police personnel with respective rank,
designation and assignment;
a.22. Expenditures on police core functions related to ISO activities;
and
a.23. Program of Expenditure (POE) related to any plans, programs
and activities (PPAs) of major PNP offices/units.
4) Restricted – information and material (other than Top Secret, Secret or

Confidential) that should not be published or communicated to anyone except
for official purposes shall be classified as “Restricted”.
a) The following are examples of material that normally will be graded

“Restricted”:
a.1. Training and technical documents for official use only or not
intended for release to the public;
a.2. Routine information relating to supply and procurement;
a.3. Maps and aerial photographs of remote areas not important or
related to security. Said maps and photographs will be graded
in accordance with actual details shown thereon;
a.4. Ground photographs, negatives, diagrams on models of
Restricted Mater;
a.5. Daily reports and strength returns except those of intelligence
units that may warrant a higher classification;
a.6. Non-tactical radio frequencies and call signs as those used for
training purposes;
a.7. All PNP publications prescribing policies and procedures not
classified as Top Secret, Secret, or Confidential and
a.8. Orders, communications, reports and other documents
concerning police troop movements that need not be classified

any higher if the classified elements of information and unit
designations are not included therein and reference to the
movement is made by shipment or by main number.
b) Unclassified matter or information, but considered to be official, shall

not be uploaded, posted or disseminated on the internet or through
other ICT devices without prior authorization from the Chief, PNP as
recommended by the Director for Intelligence (DI).
c) Any unofficial information, regardless of its genuineness (edited or

authentic) or form (digital document, photograph, sound, video, etc.)
shall not be uploaded, posted or disseminated on the Internet or
through other ICT devices without prior authorization from the Chief,
PNP as recommended by the Director for Intelligence (DI).
c.1. Photographic or video material showing a member or

members of the PNP performing an illegal act like hazing,
torture, illegal-gambling, and etc.;
c.2. Photographic or video material showing a member or
members of the PNP in a disturbing or embarrassing situation;
c.3. Pornographic material or similar information that shows or
details a sexual activity or lewdness;
c.4. Pirated software and other information that would infringe the
intellectual property rights of any individual or person;
c.5. Election campaign slogan or other similar information or
material intended for political activities;
c.6. Information or material that would induce or criminal acts; and
c.7. Other information or material that would violate existing laws
and pertinent policies, rules and regulations issued by the
PNP and the National Police Commission (NAPOLCOM).
d) Upon approval of this Memorandum Circular, all postings or

publications as results of prior acts that will fall under the purview of
this policy should be removed from the internet and other ICT
devices.
e) A member of the PNP is exempted from the prohibition in paragraph

c.2, in cases where the exemptions provided under R.A. 9995 (Anti-
Photo and Video Voyeurism Act of 2009) are applicable.
f) Likewise, all PNP personnel, acting on their own personal capacity,

are allowed to record, upload, post, or disseminate information on the
internet or through other ICT devices, provided that such information
is not in any way related to the PNP.
Any violation of the provisions of this Memorandum Circular shall be dealt with
administratively, with severe penalties, in accordance with the provisions of
NAPOLCOM MC 2007-001, Republic Act. No. 6713, and other applicable laws, rules
and regulations.
8. RESCISSION:
All PNP policies, directives and other issuances that are inconsistent with the
provisions of this Memorandum Circular are hereby deemed rescinded or modified
accordingly.
9. EFFECTIVITY:

This Memo Circular shall take effect fifteen (15) days from the filing of a copy
Distribution:
D-Staff/DIPOs
Dirs, NSUs
RDs, PROs
Copy Furnished:
Command Group
PCTC
SPA to SILG

NAIONAL HEADQUARTERS, PHILIPPINE NATIONAL POLICE
SUBJECT: Letter of Instruction 39 / 2012

(Management of Free Web-based E-mail Accounts)
TO: See Distribution
DATE: September 17, 2012
1. REFERENCES:
a. PNP Memorandum Circular 2012-003 entitled Policy Guidelines on

Security Consciousness and Secrecy Discipline in the Recording Uploading, Posting or
Dissemination of Information via the Internet or Through Other Information and
Communications Technology (ICT) Devices by the PNP Personnel”;
b. PNP Memorandum Circular Number 2010-016 dated August 26, 2010

entitled “Consultation of all Information and Communications Technology (ICT) Matters
to DICTM”;
c. Republic Act No. 8792 or “An Act Providing for the Recognition and Use of
Electronic Commercial and Non-Commercial Transactions, Penalties for Unlawful Use
Thereof and Other Purposes”, and
d. Philippine National Police Regulations No. 200-012, “Promulgating Rules

Governing Security of Classified Matters in all Philippine National Police Offices and
Units”.
2. PURPOSE:
This Letter of Instructions (LOI) provides the guidelines and procedures for the
creation usage, turn-over and deactivation of free web-based electronic mail (e-mail)
officially used by every Office/Unit of the PNP from the National Headquarters down to
the police stations.
3. SITUATION:
The PNP has an official e-mail system under the domain @pnp.gov.ph that was
developed and being maintained by the Information Technology Management Service
(ITMS). However, the system has limited storage capacity which could not
accommodate the storage requirements of the vast number of PNP Units and Offices.
Also, the system‟s connection to the Internet is very slow especially when several users
utilize the systems simultaneously. These challenges may be resolved if the PNP has
its own e-mail facility as proposed in the PNP Data Warehouse Phase 2.
Realizing the definite importance of e-mail communications, the different PNP

Offices/Units have created their own e-mail accounts through free web-based e-mail
systems hosted by foreign entities like Yahoo Mail, Gmail, Hotmail, and others.
This resulted, however, in several problems particularly in the management of e-

mail accounts and security of information transmitted via e-mail.

In the management of e-mail accounts, it has been observed in the past that
when an officer is transferred from one unit to another, he carries with him the details
(especially the password) of the e-mail account that was created for the official
communication of his previous office. Hence, the concerned Office/Unit faces a
dilemma because it could no longer access all communications contained in the said e-
mail account. In addition, it can no longer send or receive e-mail communications.
As a remedy, the concerned Office/Unit creates another account as replacement

to the previous one. It became a usual practice that every time an e-mail account
becomes inaccessible, the concerned Office/Unit creates a new one. As a result, the
concerned Office/Unit ends up with multiple e-mail accounts that confuse the sending
Offices/Units. These are also cases that personnel of the concerned Office/Unit are
confused which e-mail account to use for sending or receiving official communications.
As a result, the multiple e-mail accounts create confusion to the sending Offices/Units
as well as to the concerned office.
With regard to the issue of information security, it must be emphasized that the
free web-based e-mail systems are hosted by server machines in other locations,
usually in other countries. The electronic form of sensitive information traveling via
telecommunication infrastructures is vulnerable to snooping hijacking and other
malicious activities by people who have interest against the PNP or the state. Likewise
the information stored in the server machines of e-mail hosting providers could be
accessed, legally or illegally by people who maintain the servers. This situation
therefore effectively compromises the security of sensitive classified and other
information produced and maintained by the PNP.
4. MISSION:
The PNP shall undertake actions to ensure the proper use of e-mail systems in
support of the mission and functions of the organization.
5. OBJECTIVES:
This LOI aims to achieve the following objectives:
a. Set procedures for the creation, usage and deactivation of official e-mail
accounts that will be followed by e-mail account users or operators;
b. Ensure the proper turn-over of e-mail accounts created for official

communication;
c. Establish a common naming convention that would be followed by all PNP

Offices/Units regardless of the e-mail system (Yahoo Mail, Gmail, Hotmail,
etc.) used in crating and hosting the account;
d. Remind the users/operators that information sent via e-mail is vulnerable to

snooping or spying, hijacking, and other malicious activities by other persons
who might have interest to know and meddle in the activities of the PNP or of
the state in furtherance of their personal or organizational objectives; and
e. Designate tasks and responsibilities to certain Offices/Units of the PNP.
6. EXECUTION:
a. Concept of Operation
In today‟s environment, electronic mail or e-mail is considered one of the

vital tools for most organizations as it can deliver significant business benefits
when used appropriately. As a method of communication, it is quick, inexpensive
and convenient. However, carelessness or negligence in using e-mail,
particularly the free web-based e-mail services may result in potential problems

such as leakage of sensitive information; propagation of viruses and other
malicious software that would destroy the organization‟s data, networks and
other ICT resources; and in extreme cases may lead to complaints or legal
issues against the PNP or its personnel.
1) Creation of E-mail Account
All PNP Offices/Units specifically the Command Group, D-Staff,

NSUs, PROs, PPOs, CPOs, CPSs, and MPSs are allowed, temporary, to
create e-mail accounts to be used by the Office/Unit in its official
communication using any of the free Internet-based e-mail services such
as Yahoo Mail, Gmail, Hotmail or other mail service providers provided
that the policies, guidelines, and rules and regulations of the PNP
concerning protection of information and similar assets and resources
shall not be violated.
There shall be at most, three (3) designated users or operators of

each e-mail account who shall be responsible for its usage and
maintenance.
a) Naming Convention
For uniformity and easy recall, the corresponding naming

convention as shown in Annex A )E-mail Naming Convention) shall
be followed by the e-mail account creator.
b) Strictly Only One Account per Office/Unit, Division or Section
There must be only one active official account per Office/Unit,

Branch, Division or Section as more accounts would sow confusion
not only to the sending Offices/Units but also to the personnel of the
concerned Office/Unit.
2) Usage
The designated user or operator of an e-mail account named after

the Office/Unit, Branch, Division, or Section of the PNP shall adhere to the
following rules:
a) Shall use the e-mail STRICTLY for official communication of the

concerned Office/Unit, Branch, Division or Section;
b) Shall not send spam, chain letter, pornographic material or other

non-business-related messages to any recipient within or outside of
the PNP organization;
c) Shall immediately delete the message when it contains spam,

chain letter, pornographic material or other non-business-related
information;
d) Shall not use the e-mail to propagate a virus or other malicious

software;
e) Shall use a virus scanner or other tools as recommended by

DICTM, to clean a document or file suspected to contain a virus or
other malicious software;
f) Shall use an encryption method, as recommended by DICTM, in

sending sensitive information and advise the recipient how to decrypt
the information. In case an encryption method is not available, shall

ensure that the document or file is password-protected prior to its
attachment to the e-mail.
g) Shall take appropriate action to protect downloaded messages,

documents or files that contain sensitive information; and
h) Shall not disclose any information contained in the e-mail

communication except to his immediate superior or other concerned
authorities of the Office/Unit.
3) Turn-Over of E-mail Account
A PNP member who was designated as e-mail user or operator of

the concerned Office/Unit and is applying for transfer or retirement from
the service shall be required to turn-over the e-mail account details to the
Admin Officer of the concerned Office/Unit.
The e-mail account details shall contain the following information:
a) Complete E-mail Address;

b) Name of [Section/Division/MPS/CPS/CPO/PPO] and Office/Unit
that uses the E-mail account;
c) Rank and Full Name of the Head of Office using the E-mail;
d) Recent Password; and
e) Date Created
The account details shall be clearly printed on a piece of paper and

placed inside a security envelope.
After successfully logging in, the Admin Officer must immediately

change the password without the knowledge of the outgoing personnel.
The account details shall be immediately updated and placed again inside
a security envelope for turn-over to the new e-mail user or operator.
In the Offices/Units where there is a duly designated IT Officer, the

Admin Officer, may delegate to the former the task of updating the e-mail
account details.
4) Deactivation
An e-mail account that needs to be deactivated shall be properly

communicated to the Admin Officer, Prior to the deactivation, all official
communications in the mailbox that have long-term business or historical
value shall be downloaded and printed (if possible) for safekeeping.
Destruction of any information, whether printed or not, should be
accordance with the guidelines and procedures set by the Directorate for
Intelligence (DI).
After an e-mail account is deactivated, the account owner shall

immediately advise other PNP Offices/Units of the fact and the
replacement account, in case one was created.
b. Tasks
1) TCDS – Designated Overall Supervisor
2) DICTM
a) Designated OPR in the implementation of this LOI;
b) Monitor e-mail accounts of the different PNP Offices/Unit;

c) Conduct thorough research in the identification of appropriate
encryption methods that could be utilized for sending sensitive
information through e-mail communication.
d) Evaluate existing anti-virus tools and other related software for use
of different PNP Offices/Units to clean downloaded documents or
files; and
e) Perform other tasks as directed.
3) ITMS
a) Include in the Program of Instructions, (POI) of the Office

Productivity Course or its equivalent course the steps and
procedures for the creation, usage (to include encryption and
decryption of messages and attachments) editing and updating of
profiles, and deactivation of free web-based e-mail accounts.
b) Develop a plan that would pave the way for the establishment of a
single e-mail system that is efficient and secured for use of the
entire PNP organization, and
4) Other D-Staff and Offices/Units
a) Ensure that all the guidelines set forth in this LOI are properly
observed;
b) Publish it official e-mail account to the Office/Unit Website
c) Support the dissemination of this LOI through PICE, and
1) All Offices and Units shall submit their corresponding consolidated

inventory of official e-mail accounts, including those of their subordinate
offices up to the municipal police stations (if available) in Microsoft Excel
form (soft copy) prescribe in Annex B, to DICTM via e-mail at
ppddictm@yahoo.com 15 days after this LOI takes effect.
2) Any change of designated user or operator shall be reported to DICTM for

accounting purposes.
3) The use of free web-based e-mail services shall be provisional until such
time that the PNP has improved its own e-mail system under the domain
@pnp.gov.ph to provide efficient and secured services to the entire
organization. Hence, all existing e-mail accounts under this domain shall
remain valid and operational.
4) It is the responsibility of all PNP personnel to ensure that organizational

policies and procedures for managing information and other ICT resources
including e-mails are adhered to at all times.
5) The Chief of Office/Unit who is found remiss in performing their duties and
responsibilities with regard to the foregoing shall be dealt with accordingly.

7. EFFECTIVITY:
This LOI takes effect immediately.
Distribution:
D-Staff/DIPOs
Dirs, NSUs
RDs, PROs
AIG, IAS
Dir. CPSM
C, WCPC
C, HRAO
DTC, AIDSOTF
Copy Furnished:
Command Group
PCTC
SPA to SILG
Annexes:
A - e-Mail Naming Conventions (Tab A)
B - Prescribed format of Inventory of Official e-mail (Tab B)

ANNEX A – E-mail Naming Conventions
For uniformity and easy name recall, all PNP Units/Offices shall follow the
naming conventions below. The Dot/Period (.) and the Underscore (_) are allowed to
be part of the account name to provide flexibility in case of unavailability of or conflict in
the proposed account name. Another way to resolve the conflict in the proposed
account name. Another way to resolve the conflict is by placing the suffix “pnp” at the
end of the proposed account name.
1. Format of E-mail Account for the Command Group, D-Staff, NSUs and
PROs:
<unit or office acronym>[.pnp/_pnp]@<domain name>
Examples:
dictm@yahoo.com
dictm.pnp@gmail.com
dictm_pnp@hotmail.com
pro10@yahoo.com
pro10.pnp@gmail.com
pro10_pnp@hotmail.com
2. Format of E-mail Account for the Section or Division of a Unit or Office:
<section or division acronym>[<./_>]<unit or office acronym?[.pnp/_pnp]@<mail

service provider’s domain>
From here and thereafter, the PRO acronym shall use the corresponding three-
character code listed below:
PRO Code
PRO 1 ro1
PRO 2 ro2
PRO 3 ro3
PRO 4A roa
PRO 4B rob
PRO 5 ro5
PRO 6 ro6
PRO 7 ro7
PRO 8 ro8
PRO 9 ro9
PRO 10 ro10
PRO 11 ro11
PRO 12 ro12
PRO 13 ro13
PRO ARMM arm
PRO COR cor
PRO NCR ncr
Examples:
ppdictm@yahoo.com
rdd_dictm@gmail.com
rphrdd.ro1@yahoo.com
rphrdd.r01.pnp@yahoo.com
ropd_ro1@gmail.com
ropd_r01_pnp@gmail.com
3. Format of E-mail Account for the CPO/PPO:

<name of city or province><cpo/ppo><./_><PRO acronym>[.pnp/_pnp]@mail
service provider>
Examples:
santiagocpo.ro2@yahoo.com
santiagocpo_ro2@gmail.com
santiagocpo_ro2.pnp@hotmail.com
santiagocpo_ro2_pnp@hotmail.com
nuevavizcayappo.ro2@yahoo.com
nuevavizcayappo.ro2@gmail.com
nuevavizcayappo.ro2.pnp@yahoo.com
nuevavizcayappo_ro2_pnp@hotmail.com
Accordingly, a provincial staff shall use the formal of the following examples:
pphrddnuevavizcayappor02@yahoo.com
pphrdd_nuevavizcaya.ppor_02@gmail.com
pphrddnuevavizcayappo.r02@yahoo.com
pphrdd_nuevavizcaya_ppo_r02@gmail.com
4. Format of Email-Account for the CPS/MPS:
<name of city or municipality><cps/mps<>./_><PRO

acronym>[.pnp/_pnp]@>mail service provider>
The <name of city or municipality> shall follow the rules below:
a. Shortened Title – the title at the beginning of the name shall be shortened to
three-character code such as:
Title Code
Doña dna
Datu dtu
Eastern est
General gen
Governor gov
Hadji haj
Northern nth
President prs
Senator sen
Santa sta
Southern sth
Santo sto
Sultan sul
Western wst
b. In compound names, only the initials of the first and middle name shall be
used.
Examples:
laoagcps.r01@yahoo.com
laoagcps_r01@gmail.com
laoagcps.r01.pnp@yahoo.com
laoagcps_r01_pnp@hotmail.com
dtuamidtimbangmps.arm@yahoo.com
dtuamidtimbangmps_arm@gmail.com
dtu.a.midtimbang.mps.arm@yahoo.com
dtu_a_midtimbang_mps_arm@yahoo.com
dtu.a.midtimbang.mps.arm.pnp@yahoo.com

prsmaroxasmps.r09@yahoo.com
prsmaroxasmps_r09@yahoo.com
prs.m.a.roxasmps.r09@yahoo.com
prs_m_a_roxas_mps_r09@yahoo.com
prs.m.aroxas.mps.r09@yahoo.com
prs.m.a.roxas.mps.r09.pnp@yahoo.com
prs_m_a_roxas_mps_r09_pnp@gmail.com
5. SPECIAL SYMBOLS:
The following symbols are used in this document with special meanings:
<> - tells that the element inside of this pair of symbols is required
/ - have the same effect as the word “OR”
[] - indicate optional element/s

ANNEX B
INVENTORY OF E-MAIL ACCOUNTS (LOI ―Management of Free Web Based E-mail Accounts‖)
1 2 3 4 5
OFFICE E-MAIL ADDRESS OPR/END-USER DESIGNATION HEAD OF OFFICE
Legend:
1
Refers to the complete name (spelled-out) of PNP Offices (Command Group, D-Staff, NSUs, PROs, CPOs, CPS, and MPS) including all the divisions, branches,
and sections therein that use free web-based e-mail services for official communication.
2
Refers to the corresponding e-mail address/es being utilized by the Office in the performance of its day-to-day official functions;
3
Refers to the Rank and Full Name of designated personnel who directly operates the e-mail account;
4
Refers to the designation of the personnel who directly operates the e-mail account;
5
Refers to the Rank and Full Name of the Head of Office.
Prepared by: Noted by:
Rank/Full Name Rank/Full Name

Designation Designation
Date: Date:
PPD, DICTM – Inventory of E-mail Accounts (LOI “Management of Free Web-based e-mail Accounts”) Form

NAIONAL HEADQUARTERS, PHILIPPINE NATIONAL POLICE
SUBJECT: Letter of Instruction 43 / 2012

(Maintenance of Computers and Computer Peripherals)
DATE: October 8, 2012
1. REFERENCES:
a. PNP Memorandum Circular 2010-017 entitled “Authorized Use of

Government Information and Communications Technology Equipment Facilities or
Properties,” and
b. PNP Memorandum Circular Number 2010-016 August 26, 2010 entitled

“Consultation of all information and Communications Technology (ICT) Matters to
DICTM,”
2. PURPOSE:
This Letter of Instruction (LOI) provides the guidelines and procedures to the
followed by the user or operators in conducting preventive maintenance of computers
and computer peripherals owned by the Philippine National Police (PNP).
3. SITUATION:
Based on the latest assessment conducted by the Directorate for Information and
Communications Technology Management (DICTM), there are more than 5,000
computers that are being used by the different PNP Offices and Units nationwide. This
is a manifestation that the PNP is now becoming reliant on computers as tools that
support the performance of the organization‟s administrative and operational functions.
Thus, there is a need to ensure that all computers in the PNP are property utilized and
maintained to maximize their use.
Computers are just like cars which require regular maintenance to keep them
operate efficiently and achieve their optimal performance. Computer maintenance is
also required to keep up with security concerns.
In addition, computers need repair from wear and tear and require upgrade of
both software and hardware components to properly function.
4. MISSION:
The PNP shall undertake appropriate measures to guarantee the safety,

operational readiness and optimum performance of computers and computer
peripherals to ensure their reliability and maximum utilization in support of the PNP
mission.

5. OBJECTIVES:
This LOI aims to achieve the following objectives:
a. To improve computer life span, and minimize breakdowns and excessive

depreciation through the conduct of periodic preventive maintenance
program;
b. To inform all PNP personnel of their responsibilities when using computers

and computer peripherals; and
c. Designate tasks and responsibilities to certain offices/units of the PNP.
6. EXECUTION:
The concerned PNP office/unit shall ensure that PNP-owned computers

and computer peripherals under its responsibility are properly taken cared of.
The equipment and devices shall have official users or operators designated by
the office/unit head, who shall be responsible in extending minimal care to these
equipment through proper use and preventive maintenance.
b. Tasks
1) DICTM
a) Designated OPR in the implementation of this LOI; and
b) Perform other tasks as directed.
2) Computer User/Operator
a) Use the computer only when authorized and given access rights to
such resources, and shall not use the computer in destructive or
malicious manner;
b) Use the computer and its peripherals only in work-related functions;
c) Be responsible for the proper and efficient use of the computer to
preserve the confidentiality, integrity and availability of the machine
and its stored information;
d) Be aware of the destructive nature of computer viruses. Trojan
horse, worms, and other malicious software (malware). The
installation or use of any malicious software using the PNP-owned
computer or deployment of such through the PNP network is strictly
prohibited;
e) Always take note of the last action before the problem occurred on
the computer before calling technical support;
f) Avoid installing games and other software without the consent of
the immediate supervisor;
g) Make sure that only licensed or open source software shall be
installed in the computer such as the operating system, office
applications and other programs;
h) Ensure that the workstation and its peripherals are intact. Any part
found missing shall be immediately reported to the immediate
supervisor for accounting and recording purposes; and
i) Perform preventive maintenance as enumerated in the Basic
Computer Preventive Maintenance Procedure (Appendix A).

1) The PNP offices/units shall allocate funds for the costs of maintenance,
repair and/or upgrading of their office computers or computer peripherals.
These funds shall be taken from the regular MOOE of the Office/Unit
concerned;
2) The Chief of Office/Unit concerned shall ensure the proper use and
maintenance of office computers and related facilities to achieve their
maximum lifespan and at the same time, save costs;
3) The physical inspection of computers and computer peripherals shall be

included in the conduct of AGI-ORSITE or similar activity; and
4) Any PNP member who is found remiss in performing their duties and
responsibilities with regard to the foregoing shall be dealt with accordingly.
7. EFFECTIVITY:
This LOI takes effect immediately.
Distribution:
D-Staff/DIPOs
Dirs, NSUs
RDs, PROs
AIG, IAS
Dir. CPSM
C, WCPC
C, HRAO
DTC, AIDSOTF
Copy Furnished:
Command Group
PCTC
SPA to SILG

ANNEX A – Computer Preventive Maintenance Procedures
Introduction
In order to ensure that the PNP-owned computers and computer peripherals are
well-maintained to support optimum performance and to reach their maximum life spans
without any hassle, the following maintenance schedules and procedures must be
observed religiously by members of the PNP organization.
1. Maintenance Schedule
Procedure Schedule
Procedure
Number Daily Weekly Monthly Annually
1 Cleaning the computer‟s X
CPU Box
2 Cleaning the Monitor X
3 Cleaning the Keyboard X
4 Cleaning the Mouse X
5 Running Disk Cleanup X
Utility
6 Running Disk Defragmenter X
7 Updating the Anti-Virus and X X
Running Virus Scan
8 Updating the Operating As prompted by the OS
System (OS)
2. Preventive Maintenance Procedure
a. Cleaning the Computer’s CPU Box
Dusts may clog in your computer‟s CPU box, particularly at the power supply and
cooling fans. When clogged with dusts, the fans will have difficulty in rotating and may
slow down or stop that can cause your computer to overheat.
To dust-off the CPU box, follow the steps below:
1) Turn off the computer and unplug it from the power outlet
2) Remove the case lid.
3) Using a can of compressed air blow the dust from the power supply through
the slit in the computer chassis (CPU box) from inside out so the dust will exit
at the back. Use short bursts and keep the can upright and a few inches from
the hardware. Next, blow the dust from the intake fan and each of the
exhaust fans. Blow out any other dust you see that has collected inside the
computer. Also, be sure to blow the dust from the air vents on the case lid.
4) Check all the plugs and cables to make sure they are fixed firmly.
5) Re-assemble the case lid and plug your computer back into the power outlet.
Aside from removing the dust from the CPU box, it is also recommended
that you check all the cables and connections to see if there is any that is
loosened and needs to be fixed.

b. Cleaning the Monitor
1) For Non-flat panel monitors
Use the monitor cleaning product (spray) and wiping cloth) that comes
with the computer packaging. Do not spray directly onto the monitor itself,
instead, spray onto the cloth and then wipe the cloth over the screen or monitor
cabinet.
Monitor cleaning products are commercially available be sure that the one
purchased is meant for the type of your monitor.
2) Flat panel monitors
These monitors usually have plastic screens and other components that
can be damaged by cleaning products that use chemicals (benzene, thinner,
ammonia, acetone), abrasives, or compressed air. To clean this kind of monitor,
lightly dampen a soft, clean cloth with water, and use that to clean the screen.
The monitor cabinet can be cleaned with a cloth lightly dampened with a mild
detergent.
c. Cleaning the Keyboard
Make sure your computer is turned off before you work on your keyboard.
You can use compressed air to blow debris out of your keyboard, or turn it
upside-down and shake it gently. Do not disassemble it.
Cleaning materials such as pads or swabs that contain a cleaning liquid

can be used on the keys and upper surface.
d. Cleaning the Mouse
Properly cleaning a mouse does not only avoid malfunction but will make it
easier to use and prevent the cursor from “jumping around” on the screen due to
dirty rollers.
1) For Mouse with ball/roller
a) Make sure the computer is turned off,

b) Remove the mouse from the computer,
c) Look for the product manual that comes with the mouse and follow the
instructions how to do disassembly;
d) Clean the ball with clear tape;
e) Check the rollers inside and scrape off any alien items using a
straightened paperclip;
f) Hold it upside-down and shake out dusts, and
g) Reassemble.
For more information, visit this website: http// www.wikihow.com/Clean-e-

Mouse-Ball
2) For Optical Mouse
An optical mouse uses laser to track movement. It does not have a

mouse ball or roller, hence, does not require the kind of cleaning that mouse with
ball does. To clean it, simply wipe the glass on the bottom of the mouse that

houses the laser using a smooth cloth (lightly dam the cloth when necessary to
remove sticky dirt).
e. Running Disk Cleanup Utility
Use this procedure to clean a particular disk of the following unnecessary

files: Downloaded Program files, Temporary Internet, Offline webpages, Game
Statistics Files, Recycle Bin, Setup Log Files, System error memory dump files,
System error mini-dump files, Temporary files, Thumbnails, Per use archived
Windows Error Report Files, Per use queued Windows Report Files and System
archived Windows Error Report Files, in order to reclaim disk spaces used by them.
To do this, follow the steps below:
1) Open the Windows Explorer;

2) Right Click on the Letter of the Disk Drive that you want to clean;
3) Select Properties;
4) On the new screen, click the Disk Cleanup button;
5) Choose the types of unnecessary files that you wanted to get rid of by
clicking the corresponding check boxes; and
6) Click the Clean up system files button.
Another way to do this procedure is to Click on Start ->Program->

Accessories -> System Tools -> Disk Clean-up.
Note: You can further increase the available disk space in the computer by
removing unnecessary program or application, particularly those that are that
version” and have already expired. However, this may not be performed by a
usual user if the computer is configured with restriction that prohibits access
to program/application removal tool.
f. Running Disk Defragmenter
The Windows Disk defragmenter organizes files, and data into areas that
helps the computer run smoothly. It moves the frequently used files to an easy
access area and the least used files, to the opposite. It also gathers fragmented
files and groups, them back together in short. Disk Defragmenter consolidates
fragmented files on your computer‟s hard disk to improve system performance.
Follow the steps below according to the operating system of your computer.
1. For windows XP
a) Open My Computer
b) Right-click the local disk volume that you want to defragment and then
click Properties;
c) On the Tools tab, click Defragment Now; and
d) Click Defragment.
2. For Windows Vista
a) Go to Start Menu;
b) Click All Programs;
c) Click Accessories;
d) Click System Tools;
e) Choose Disk Defragmenter; and
f) Click Defragment Now button.

3. For Windows 7
a) Open Windows Explorer;

b) Right click on the Letter of the Disk Drive to defragment;
c) On the newly opened screen, click the Tools tab;
d) Click the Defragment Now button;
e) Click the Analyze Disk button to do some fragmentation analysis on the
disk; and
f) Click the Defragment Disk to perform defragmentation.
g. Updating the Anti-virus and Running Virus Scan
Doing the virus scanning regularly will keep the computer safe from known
viruses, worms. Trojan horses, and other malicious software. The steps depend on
the anti-virus software installed in your computer. It is highly recommended to scan
the computer at least once a week.
However, the anti-virus program may not be able to detect a new virus. The
reason for this is that, a new virus carries a signature which is not present in the old
database used by the anti-virus software, hence detection is not possible. To help
your anti-virus cope up with new viruses, upgrading its database is necessary at
least weekly or, if possible, daily.
h. Updating the Operating System (OS)
Most operating systems require regular updating or installation of new

patches to secure identified vulnerabilities that may be compromised by viruses,
worms and other security threats.
The steps needed to conduct OS update depend on what operating system is

installed in the computer. However, most latest versions of Windows, i.e., Windows
Vista and Windows 7, have automatic OS update detector which prompts the user
once new updates are available in the Internet site.
If you are using a different OS, please conduct its documentation or browse
the internet for more information.
3. Miscellaneous
Aside from conducting preventive maintenance procedures, the computer user or

operator is required to follow certain precautionary steps to ensure the security of the
computer and its stored data.
a. Basic Security
Although, no one can secure a computer system completely, but chances of

attacks to computer system can be reduced if the user or operator follows certain
security principles. Listed below are some of the guiding principles that a computer
user or operation must bear in mind in order to protect the machine from external
threats:
1) Use strong passwords for log-on screen, and change it regularly (monthly or
quarterly);

2) DO NOT share your password to other users. If more users are required to
operate the computer or have access to an application each should be
given a user account and password.
3) Log-off from the active mode or activate the Screensaver with password
protection before leaving the machine.
4) Regularly check if the computer is affected by a virus, spyware and/or

adware by regularly using the virus and malware scan features of the anti-
virus system;
5) Regularly update the operating system and all other programs like Adobe,
Internet browser (such as Internet Explorer, Google Chrome, Mozilla
Firefox, etc.) and other applications;
6) Regularly back up important files;
7) Use encryption techniques in transmitting sensitive information either

through e-mail or LAN communication;
8) If possible, use firewall and intrusion detection systems;
9) Turn off your system or disconnect from the internet when not in use;
10) Ensure the physical security of all hardware used; and
11) Be aware of current security threats, vulnerabilities and attack techniques.

Consult your IT Officer for more information about these.
b. Data Backup Checklist
1) Back u important documents, photos, videos, email messages, etc. to CD,

DVD, or another external disk at regular intervals. When creating back-ups; it
is not recommended to use thump drive (USB drive) or flash card as these
devices are easily destructible;
2) Keep multiple backup copies of important data;
3) Use encryption techniques to protect backup data;
4) If available, use the automated backup feature in the program or application is
manually creating backups may result to human error;
5) Keep your backup in a safe place, and
6) Verify your backup process for its effectiveness.
c. Physical Security
1) Minimize the amount of paper and sensitive information left on desks after
performing data encoding report preparation or other similar tasks;
2) Lock these documents in cabinets;
3) Survey the building and deal with obvious problems;
4) Use strong locks for doors and windows;
5) If not officially required, do not bring home office laptops and other mobile
devices that contain sensitive data or information; and
6) If not in use, make sure that the laptop is properly turned off and place it
inside of a secured cabinet.

SUBJECT: Command Memorandum Circular 14-13

Regulated Access to and Use of Social Networking Websites)
DATE: April 2, 2012
1. REFERENCES:
a. Memorandum directive from TACDS dated March 8, 2013 with subject

“Prohibition of Social Networking Websites and Computer Games”;
b. PNP Memorandum Circular No. 2011-001 dated January 1, 2011 entitled

“Guidelines on the Provisional Utilization of Social Networking Websites in Support to
the PNP Mission”;
c. Memorandum Circular Number 2010-017 dated September 9, 2010

entitled “Authorized Use of Government Information and Communications Technology
Equipment, Facilities Properties”;
d. PNP Memorandum Circular Number 2010-016 dated August 26, 2010

entitled “Consultation of all information and Communications Technology (ICT) Matters
to DICTM”; and
e. PNP Memorandum Circular No. 2011-010 dated March 25, 2011 entitled
“Guidelines on the Creation, Use and Maintenance of Website at All Levels of the PNP
Organization.”
2. PURPOSE:
This Command Memorandum Circular (CMC) provides guidelines that will

regulate the use of PNP personnel of Social Networking Sites such as Facebook,
Twitter, and others so as not to hamper the regular activities of PNP Offices/Units.
3. SITUATION:
The utilization of social networking websites such as Facebook and Twitter may
give benefits to certain Offices/Units/Stations of the PNP particularly those that are
involved in police community relations (PCR), intelligence, investigation and similar
activities. In fact, through Facebook or Twitter, the PNP can easily reach out the
community and share vital information for public safety and anti-criminality campaigns.
In the same manner, the community can interact and also provide relevant information
which is deemed necessary to police operations.
However, the unregulated access to and use of social networking website by

personnel who are not tasked or involved in PCR, intelligence, investigation and alike
may hamper the daily operations of the PNP as those personnel may find themselves

compulsively checking status updates, playing social network games, and using other
applications available in Facebook or other social networking websites throughout the
day instead of performing their official duties and tasks.
4. MISSION:
The PNP shall undertake appropriate actions to ensure that the use of social
networking websites shall only be beneficial to the organization.
5. OBJECTIVES:
This CMC aims to achieve the following objectives:
a. Set guidelines that will be followed by PNP personnel in accessing and using
Facebook, Twitter, and other social networking websites or media; and
b. Designate tasks and responsibilities to certain Offices/Units of the PNP.
6. EXECUTION:
Access to the social networking websites such as Facebook or Twitter is

made by connecting the computer, smart phone or similar device to the Internet.
In order to regulate any attempt to access this resources, the computer‟s
connection to the Internet should be controlled and regulated. However, there is
no central data communication facility or enterprise network in the PNP; thus, the
administration of Internet connectivity cannot be managed effectively by a single
Office/Unit. Therefore, each Office/Unit of the PNP shall create its own internet
Services Administration Team (ISAT) that shall administer the connection of PNP
computers to the Internet.
The ISAT shall be composed of the following:
1) For the OCPNP, OTDCA, OTDCO and OTCDS

a) TCDS – Supervisor
b) Concerned Admin Officer – Assistant Supervisor
c) Concerned IT Officer – Internet Administrator
2) For the D-Staff/DIPOs:

a) Executive Officer – Supervisor
b) Admin Officer – Assistant Supervisor
c) IT Officer – Internet Administrator
3) For the NSUs:

a) Chief of the Directorial Staff – Supervisor
c) IT Officer – Internet Administrator
4) For the PROs:

a) Chief of the Regional Directorial Staff – Supervisor
c) IT Officer - Internet Administrator
5) For the PPOs/CPOs:

a) Deputy Director – Supervisor

c) IT Officer/IT Support Staff
6) For the CPSs/MPSs

a) Deputy Chief of Police – Supervisor
c) IT Officer/IT Support Staff
b. Tasks
1) TCDS – designated as Overall Supervisor in the implementation of this

Circular.
2) DICTM
a) Monitor the implementation of this CMC;
b) Provide technical support and expertise in the implementation of
this CMC;
c) Recommend technological solutions to come up a central data
communication facility or enterprise network for the entire PNP for
easy control and administration of internet access, shared files and
related resources; and
3) The ISAT
a) Ensure that only authorized personnel haves access to the Internet;
b) Strictly prohibit access to online computer games; pornographic
websites and similar sites in the Internet;
c) Ensure that NO personnel are allowed access to the social
networking websites like Facebook, Twitter, etc. during office hours.
As an exemption, however, only those personnel who are
specifically tasked (with appropriate office order) to administer the
official Facebook, Twitter and other social networking websites of
the PNP or of other Offices/Units/Stations of the PNP shall be
allowed access to social networking websites, provided that they
shall not use their personal social media accounts during office
hours;
d) Monitor and report any violation to the designated Overall
Supervisor of this directive, fro Pre-charge evaluation; and
e) Perform other tasks as directed.
4) Other D-Staff and Offices/Units
a) Ensure that all the guidelines set forth in this CMC are properly
observed;
b) Support the dissemination of this CMC through PICE; and
1) All Offices and Units shall submit their corresponding implementation plan
(IMPLAN) to the DICTM indicating the step-by-step procedures (see
samples on Annex A) on how they restrict access to the social networking
websites, online computer games, pornographic websites and similar sites
in the internet. They shall also submit information details, as annexes to
the IMPLAN, regarding their access to the internet, particularly the name
and address of Internet Service Provider(s) number of subscriptions
(if more than one) monthly internet service fees, and brand,

model/type and quantity of routers and access point devices. All
these information are essentials in assessing and rendering future
technical support to the concerned Office/Unit.
2) In consideration of the human basic need to get in touch with family

members and friends, all PNP personnel may be allowed to access and
use any social networking website during lunch break only, specifically
from 12:00 noon to 1:00 in the afternoon.
3) It is the primary responsibility of each and every member of the PNP to

ensure that internet access and other ICT resources are used
appropriately to accomplish their assigned duties and tasks; and
4) Any officer or member of the PNP who is found remiss in performing

his/her duties and responsibilities with regard to the foregoing shall be
dealt with accordingly.
7. EFFECTIVITY:
This CMC shall take effect immediately upon approval.
Distribution:
D-Staff/DIPOs
Dirs, NSUs
RDs, PROs
AIG, IAS
Dir. CPSM
C, WCPC
C, HRAO
DTC, AIDSOTF
Copy Furnished:
Command Group
PCTC
SPA to SILG

ANNEX A – DIFFERENT PROCEDURES TO BLOCK UNWANTED WEBSITES
I. Blocking a website through Internet Explorer:
Step - 1
From the Windows Task bar, open the Internet Explorer.
Step – 2
In the Menu bar click Tools ->Internet Options -> Content.
Step – 3
In the Content Tab, click the Enable button.

Step – 4
Click the Approved Sites tab.
Step – 5
In the Allow this website box, enter the Uniform Resource Locator (URL) address of
the website that you want to block. If you want to block the complete website put an
asterisk (*) in front of its URL. For example, to block the website of myspace.com
completely you may type in the box *myspace.com.
Step – 6
Click the Never button and then OK.

Step – 7
Click on the General tab. Make sure to select (by clicking the check box) the Users can
see websites that have no rating.
Step – 8
Enter an easy-to-remember password.
Step – 9
Click OK to safely surf the Internet.

II. Blocking a website through Mozilla Firefox:
Step – 1
Open Firefox and click on the "Tools" menu. Select "Add-ons" and then click "Get
Add-ons”.
Step – 2
Type "BlockSite" into the search bar and hit "Enter". Click on "Add to Firefox", "Accept
and Install", and then "Install Now". If you get a message saying that Firefox needs to
restart, click on the "Restart Firefox", or close your browser window and then launch
the browser again.
Step – 3
Go back to the "Tools" menu once your Firefox browser restarts. Then click on "Add-
ons" and find BlockSite in your list of Add-ons. Click on the "Options" button.

Step – 4
Make sure the boxes "Enable BlockSite", "Enable warning messages" and "Enable
link removal" under the "Enable functions" heading are all checked. Click the radio
button next to "Blacklist."
Step – 5
Click the Add button, type or copy the URL of the website you would like to block in the
text box, and click "OK".
Step – 6
Put a checkbox in the "Enable authentication" box and type in a password if you would
like the use of the BlockSite add-on to be password protected. This will require the
users to enter the password in order to add, edit or remove websites from the list of
blocked websites.

III. Blocking website through a Linksys Router
Step-1
Open your router's setup page in your Web browser by entering the Internet Protocol
(IP) address 192.168.1.1. Note: the IP address may vary depending on the default
settings of the router so it is better to check your router‟s manual before you do this
task.
Step-2
Log in to your router when prompted. The Linksys router uses “admin” as the default
user name and password. Enter both to “User Name” and "Password" boxes to
proceed with the login.
Step-3
Click "Access Restrictions" on the Linksys router setup page.

Step 4
Select a number for the policy by clicking the box next to “Access Policy” then click a
number.
Step 5
Type a name for the policy into the "Enter Policy Name" box.
Step 6
Click "Edit List" to block the website for selected PCs by typing each IP address into
the "Enter the IP Address" box, then click "Save Settings".

Step 7
Click "Deny".
Step 8
Block websites all the time by clicking "Everyday", then clicking "24 hours".
Step 9
Block websites by typing their addresses into the "URL Address" boxes or by typing
some keywords in the “Keyword” boxes.

Step 10
Save your access restriction policy by clicking "Save Settings" at the bottom of the
Internet Access restriction page.
IV. Blocking website through a DLink Router
Step 1
Open your router's setup page in your Web browser by entering the address
192.168.1.1.
Step 2
Log in to your router when prompted. Log in using the default user profile by typing
"admin" into the "User Name" and "Password" boxes.

Step 3
After logging in to your router click “ADVANCED” then click “WEBSITE FILTER”.
Step 4
In the Website Filter choose “DENY computers access to ONLY these sites” and type
all the URL Address in the text boxes provided underneath, then click “Save Settings”
to effect the changes.


(Network Storage, File Sharing and Related Services)
DATE: June 18, 2013
1. REFERENCES:
a. Verbal Instructions of TCDS recorded on line 88 in the Minutes of Directorial

Staff Conference dated March 26, 2013;
b. PNP Inter-connectivity Project;
c. Republic Act No. 8792 – An Act Providing for the Recognition and Use of
Electronic Commercial and Non-Commercial Transactions and Documents,
Penalties for Unlawful Use Thereof and for Other Purposes; and
d. Republic Act No. 995 – An Act Defining and Penalizing the Crime of Photo
and Video Voyeurism, Prescribing Penalties Therefor, and for Other
Purposes.
2. PURPOSE:
This Command Memorandum Circular (CMC) is intended to ensure the equitable

and proper usage of the centralized network storage facility that shall provide file
sharing, file backup (on the data network) and other related services to the Command
Group, D-Staff and other PNP Offices/Units based in Camp Crame.
3. SITUATION:
The Command Group and different Directorates have needs for a centralized
storage facility where electronic (digital) files can be stored and shared to each other for
faster information dissemination and collaboration. Because of these needs the DICTM,
through ITMS, established a centralized electronic storage facility that can provide file
sharing, file backup and other related services available to the Command Group,
Directorial Staff and other Offices/Units based in Camp Crame.
4. MISSION:
The PNP shall undertake appropriate actions to ensure that the centralized
electronic storage facility is used properly and equitably, and shall be secured and
made available only to authorized users.
5. OBJECTIVES:
This CMC aims to achieve the following objectives:
a. Set policies and guidelines that will followed by PNP personnel in accessing
and utilizing the centralized electronic storage facility; and
b. Designate tasks and responsibilities to certain Offices/Units of the PNP.

6. EXECUTION:
For faster information dissemination and work collaboration, the Command

Group, Directorial Staff and other PNP Offices/Units based on Camp Crame
must exert all efforts to connect their respective offices into the data network.
1) File Server
There shall be a file server that will be installed in the data network
interconnecting the Command Group, Directorial Staff and other Offices/
Units in Camp Crame which shall be housed at the ITMS. A file server is a
computer that facilitates the disk/storage space for electronic folders that will
contain files shared over the data network. It also implements access
controls/restrictions to the aforementioned resources.
2) Main Shared Folder
Each of the Command Group, Directorial Staff and other Offices/Units

based in Camp Crame shall be given an electronic folder in the file server.
This shall be considered as the “main shared folder‖ of the concerned
Office/Unit. The main shared folder shall be managed by their respective File
Services Administrator (FSA).
3) Public and Private Folders
Within the main shared folder the FSA must create two kinds of electronic
sub-folders 1) a public folder which can be accessed (read-only) by all
offices/units connected in the data network, and 2) a private folder which can
be accessed only by certain offices/units or authorized individuals to be
determined by the concerned Office/Unit.
All electronic files that are for dissemination to or consumption of all

offices/units shall be placed into the public folder. This way all the offices/units
will be knowledgeable about the information contained in the shared filed and
may work collaboratively on a file that needs actions.
4) The File Services Administrator (FSA)
Every Office/Unit shall designate two (2) PNP members who shall act as
and FSA and alternate FSA respectively. The tasks of an FSA are
enumerated under item b.8) of this Section (Tasks).
5) Request for Main Shared Folder
By default, the Command Group and D-Staff will be created with their
respective main share folder in the central file server. Other office/units
based in Camp Crame that are connected to the data network may request
for the creation of their respective main shared folder.
All requests for shared folders shall be put in writing and submitted to
ITMS (Attn: Network Storage Administrator) by the concerned Office/Unit. The
request shall be endorsed by the Head of the concerned Office/Unit and shall
contain the following required information:

a) Full name, contact number and names of two (2) persons as the
designated File Services Administrator (FSA) and alternated FSA of
the shared folder; and
b) Purpose of the shared folder.
Once the request is approved, the FSA shall coordinate personally with
the Network Storage Administrator (NSA) of ITMS for the release of password
and other account settings used to access and utilize the shared main folder.
6) File share quotas/limits
A file share quota is the amount of disk/storage space that a user can
utilize in the central file server. To manage available disk space and ensure
equitable availability of computing resources, the following default limits shall
apply to all file shares:
a) Office file share (main shared folder): maximum of 10 GB
b) Personal file share maximum of 500 MB
Modifications to increase the quotas will be reviewed on a case-to-case

basis. Request to share quota adjustment must be endorsed by the Head of
the concerned Office and submitted in written to ITMS (Attn: NSA) containing
the following required information:
a) Reason for quota modification;
b) Requested amount of quota modification; and
c) Term of quota modification (if temporary)
7) File Server Security
The file server/s shall be designed to provide users with a secured,

backed-up space, to store data and files. It should be much more secure
than storing files and data on one‟s computer‟s local hard drive. It must be
configured to be as secure and reliable as possible. Its hard drives shall be
set up in a replicated mode (called a RAID), which ensures that, even in the
event of a hard disk failure no data is lost.
8) Prohibited Acts
To ensure that the centralized network storage facility shall normally

operate under its intended purposes, all PNP personnel and other concerned
individuals are prohibited to:
a) Reveal passwords or otherwise permitting the use by others (by

intent or negligence) of personal accounts for computer and
network access;
b) Use of access restricted PNP computer resources or electronic
information without or beyond one‟s level of authorization;
c) Attempt to access or accessing another user‟s account, private
file, e-mail message, or intercepting network communication
without the owner‟s permission except as appropriate to your
job duties and in accordance with legitimate purposes;
d) Knowingly perform an act which will interfere with the normal
operation of computers systems, peripherals, or networks;
e) Knowingly executive or install on any computer system or
network, or giving to another user, a program intended to
disrupt, damage, or place excessive load on a computer
system, service or network (e.g., the propagation of computer

“worms” and “viruses”, the sending of electronic chain mail,
etc.);
f) Misrepresent oneself as another individual in electronic
communication;
g) Install, copy, distribute, or use electronic content (including
software, music, text, images, and video) without the consent of
the publisher, author or copyright holder;
h) Engage in conduct that interferes with others‟ use of shared IT
resources;
i) Use IT resources for illegal activities. Criminal or illegal use
may include obscenity, child pornography, threats, harassment,
copyright infringement, trademark infringement, defamation,
theft, identify theft, and unauthorized access; and
j) Commit other acts violating R.A. 8792, R.A. 9995 and other
related laws.
b. Tasks:
1) TCDS – designated as Overall Supervisor in the implementation of this

Circular.
2) DICTM
a) OPR for the implementation of this CMC;

b) Provide technical support and expertise in the implementation of this
CMC;
c) Review and update this CMC to ensure that the guidelines are
appropriate and relevant to the existing organizational needs and
operational conditions; and
d) Performance tasks as directed.
3) DI
a) Support the implementation of this CMC through the conduct of

personnel security assessment and provide appropriate security
clearances to the designated FSAs of concerned Offices/Units, and
4) DPRM
a) Issue appropriate orders to the designated FSAs as endorsed by D,

ITMS through DICTM; and
5) ITMS
a) Designate a Network Storage Administrator (NSA) to manage, secure

and administer the files server/s;
b) Receive and decide on requests for main shared folders and quotas;
c) Coordinate with ODI for the security clearances of the FSAs of
concerned Offices/Units through DICTM;
d) Facilitate for the issuance of DPRM orders for the designation of FSAs
of concerned Offices/units through DICTM;
e) Provide technical assistance to all FSAs during the actual operation
and use of the network storage and related tasks;

f) Conduct users training to educate the FSAs of concerned
Offices/Units, particularly on how to create and share folders and files,
and in implementing access restrictions to these resources;
g) Create user‟s manual containing procedures on the actual operation
and use of the data network particularly how to create and share
folders and files; and
h) Perform other tasks as directed.
6) NSA, ITMS
a) Designated as the overall administrator of the central file server/s;

b) Ensure that only authorized PNP personnel have physical or system
access to the file server/s;
c) Ensure that all the transactions in the file server/s are properly logged
and shall keep the transactions and system logs within three (3)
months only. However, if the logs are used in an investigation, they
should be kept until the investigation is completed;
d) Make sure that appropriate security measures are implemented
proactively to secure each file server;
e) Periodically back up all the disks in the file server/s; and
f) Perform other tasks as directed.
7) FSA
a) Coordinate with the NSA, ITMS regarding the creation of the main
shared folder of the concerned Office/Unit;
b) Take full responsibility in the updating of shared folders and files;
c) Strictly observe and protect the confidentially of passwords and other
access information pertaining to shared folders and files; and
8) Other Offices/Units
a) Designate two (2) FSAs to administer their respective shared folders
and files; and
1) All PNP Offices/Units granted with the privilege of having shared folders
shall be responsible for all the contents of their folders;
2) The respective Admin Officer of each Office/Unit shall determine files to
be uploaded to the shared folders;
3) Each Office/Unit shall ensure that the files uploaded to the central storage
facility (file server) are scanned version of the actual documents and must
be in the “pdf” format; and
4) Other forms of documents such as presentations, worksheets, etc. Are
also allowed to be uploaded to the file server when need arises.
7. SANCTIONS:
a. Any PNP officer or member who is found remiss in performing his/her duties
and responsibilities with regard to this CMC shall be dealt with accordingly;
and
b. All PNP personnel granted or not with the authorization to access shared
folders and/or files shall NOT commit any of the prohibited acts enumerated
in Section 6.a.8 (EXECUTION) of this CMC. Any violation with regard to the
foregoing shall constitute criminal offenses and violators shall be meted with

penalties as provided in R.A. No. 8792, R.A. No. 9995 and/or other applicable
laws.
8. EFFECTIVITY:
This CMC shall take effect fifteen (15) days from the filing of a copy hereof at the
Chapter 2, Book VII of Executive Order No. 292, otherwise known as “The Revised
Administrative Code of 1987”, as amended.
Distribution:
D-Staff/DIPOs
Dirs, NSUs (Crame-based)
AIG, IAS
Dir, CPSM
C, WCPC
C, HRAO
DTC, AIDSOTF
Copy furnished;
Command Group
PCTC
SPA to SILG


(Proper Usage, Care and Maintenance of Transceiver Radios and
Accessories)
DATE: August 02, 2013
1. REFERENCES:
a. Standard Operating Procedure (SOP) No. 2012-001 entitled “Procedures and

Guidelines to be Followed by PNP Personnel in the Proper Care and
Maintenance of Transceiver Radios dated October 4, 2012”;
b. Memorandum Circular No. 2008-010 entitled “Guidelines on the Preventive

Maintenance and Repair of PNP Transportation, Firepower, Communication,
Investigative and Computer Equipment”;
c. Philippine National Police Regulations No. 200-012 entitled “Promulgating

Rules Governing Security of Classified Matters in all Philippine National
Police Offices and Units”;
d. NAPOLCOM Memorandum Circular No. 2007-001 entitled “Uniform Rules of

Procedure before the Administrative Disciplinary Authorities and the Internal
Affairs Service of the Philippine National Police”;
e. Republic Act No. 6713 entitled “An Act Establishing A Code of Conduct and
Ethical Standards for Public Officials and Employees, To Uphold The Time-
Honored Principle of Public Office Being A Public Trust Granting Incentives
and Rewards for Exemplary Service, Enumerating Prohibited Acts and
Transactions and Providing Penalties for Violations Thereof and For Others
Purposes”, dated February 20, 1089;
f. NTC Memorandum Circular No. 2-4-90 entitled “Guidelines on Radio-

Frequency Assignment”; and
g. PNP Information Communication Security Manuel (PNPICTSM) published on

May 2010.
2. BACKGROUND:
There are incidents in the past that some PNP personnel, do not demonstrate
concerns about the proper usage, care and maintenance of transceiver radios and their
accessories because there is no well-established policy that obliges the PNP personnel
to properly use, preserve and maintain the effectiveness of these equipment. Moreover,
the personnel‟s lack of proper know-how also contributes to their reluctance to take care
of the equipment because of the apprehension that they may damage them instead.

3. PURPOSE:
The purpose of this Command Memorandum (Circular (CMC) is to prescribe set

of policies and guidelines that will ensure the correct usage, proper care and
maintenance of PNP-owned transceiver radios and accessories, so as to guarantee
their operational effectiveness, serviceability and long life usage.
4. SCOPE:
This CMC applies to all Uniformed and Non-Uniformed Personnel (NUP) of the
PNP, particularly those who are organic members of Communication Electronics
Service and/or those who are assigned or detailed at any Radio Communication
office/unit of the PNP.
For purposes of these SOP/Guidelines, the following terms shall be understood

as herein defined:
a. Antenna – also known as an aerial, a transducer designed to transmit or

receive electromagnetic waves. It is also an electrical device which converts
electric currents into radio waves, and vice versa.
b. Base Radio – shall mean a 25 to 100 watts radio transceiver usually installed
at the police stations. Its antenna is mounted on an antenna tower or mast
outside of the building to enable long distance transmission and reception of
radio signals. It is powered by an AC source through a 12 VDC output power
supply.
c. Communication Equipment – is a facility consisting of the physical equipment

for disseminating information. Refers also to the communication equipment
such as handheld/mobile/base radios, UHF/VHF radio transmitter, GPRS and
other electronics capabilities, etc.
d. Communication Security – is the set of measures and control taken to deny

unauthorized persons of information derived from electronic communications
and technical eavesdropping.
e. Handheld Radio – shall mean a 2 to 5 watts transceiver radio with an antenna

and a battery pack in a single package also referred to as portable radio.
Message transmission done by pressing the PTT (push-to-talk) button then
talking thru the built-in microphone. This is a basic radio equipment of a
police officer when conducting patrol duties.
f. HF/SSB Base radio – a base radio which operates in the High Frequency
band and is used primarily for long range communications beyond the
coverage of VHF radios.
g. HF/SSB Man-pack radio – a tactical radio which operates at the High

Frequency band and is used by maneuver units to contact headquarters
during operations especially in forested areas.
h. Mobile Radio – a radio transceiver similar to the base radio except that it is
installed in a patrol vehicle and is powered by the car battery instead of an AC
source. Its antenna is usually mounted on the roof of the vehicle through its
magnetic base.

i. Multi-Trunked Radio System (MTRS) – is a complex type of computer-
controlled two-way radio system that allows sharing of relatively few radio
frequency channels among a large group of users.
j. Preventive Maintenance – All actions taken to retain a device/equipment in

operational/serviceable condition. It includes inspection, evaluation and
testing of the device/equipment on a regular basis (monthly or quarterly).
k. Repair – To improve the condition of an unserviceable device/equipment

making it operational/serviceable by adjusting or replacing damaged or
unserviceable parts, components or assemblies.
l. Repeater – shall mean a combination of radio receiver and a radio transmitter

that receives a weak or low-level signal and retransmits it at a higher level or
higher power, in order that signal of handheld or base radio can cover longer
distance without degradation.
m. Transceiver – a radio communications equipment which is both a transceiver

and a receiver in one which may be a handheld radio, base radio, mobile
radio or repeater radio and operates in either HF/SSB/VHF/UHF.
n. UHF radio – a transceiver which operates at the Ultra High Frequency band
(700 to 800 MHz) and can cover relatively smaller areas as compared to the
lower frequency transceivers.
o. VHF Low-band radio – Transceiver radios which operate at the lower portion
of the VHF frequency spectrum usually from 30 – 88 MHz.
p. VHF radio – radio transceiver which operates at the VHF range of frequency
(140 to 170 and 400 to 500 MHz). It is used mainly as a means of short
range communications due to the line of sight nature of propagation of VHF
signals.
6. POLICIES:
a. The Communications and Electronics Service (CES) shall be responsible for

establishing an effective efficient and sustainable police communications
network; and
b. Communication security is a command responsibility. As a policy, the heads

of PNP Offices/Units shall, at all times, be responsible for the physical safety
and security of all wired and wireless communications in their respective area
of concern. They shall ensure that only those authorized personnel are given
and/or authorized to use radio communications equipment that includes
receiving and transmitting official communication to higher and lower offices/
units, the same with its organic personnel and other friendly units/agencies.
7. GUIDELINES:
All PNP personnel are required to observe the following guidelines for the proper
usage, care and maintenance of transceiver radios and accessories:
a. Usage
Procedures of properly using radios especially VHF radios.
1) Understand and get familiar with the etiquette of radio communication.

The international radio communication language is English except in
cases where you are licensed for to speak in some other language.
Using the radio is not like talking on the phone, it is not a two-way
communication, meaning you cannot speak and listen at the same time or
break into the conversation. NEVER interrupt if you hear other people talking.
Patiently wait until their conversation is finished unless it is an emergency, in
which case you must inform the other parties that you have a very urgent
emergency message. Do not respond to others‟ calls if you aren‟t sure it is
for your. Never transmit sensitive, confidential, financial and military
information in a radio communication, it could be heard by anyone on the
same frequency.
2) Always perform radio checks and ensure that your radio is in good
working condition.
Ensure that the battery is charged and the power is on. Keep the volume
high enough to be able to hear any call outs and regularly make radio checks
with other stations to make sure everything is working just fine.
3) Memorize the call signs and locations of radio stations and other persons
to whom you may communicate.
In radio communication you are not called by your name. Everybody has
their own unique call sign. Watch out if you hear any unauthorized or
unknown call sign communicating on the network and report immediately to
the radio room.
4) Think before you speak.
Decide on what you are going to transmit and to whom it is meant for.
Make it as concise, precise and clear as possible and avoid using long and
complicated sentences. Do not use abbreviations or spoken phrases. If
necessary, write down your message before transmitting it. If your message
is long, divide it into understandable short messages.
5) To call a station, first listen to ensure the channel is clear for you.
Press the PTT (Pust-To-Talk) button and after 2 seconds say the
recipient‟s call sign twice followed by “THIS IS” and your call sign. Convey
your message once the receiver replies and the communication is
established. A typical radio conversation would be as follows:
You: Papa November One, Papa November One, This is Papa

November Nine, Message Over!
Recipient: Papa November Nine, This is Papa November One, Go
Ahead, Over!
You: (Your now say your message), Acknowledge, Over!
Recipient: Wilco (means your message was received and will act
upon), Over!
Your: This is Papa November Nine, Out!
Note how in the beginning and the end of the transmission you pronounce
your call sign so that people know who is talking. If you have an emergency
message and need to interrupt others‟ conversations, wait and listen until you
hear “Over”, Press PTT and call (“BREAK, BREAK, BREAK”), This is (your

call sign), I have emergency message for (recipients’ call sign), Do you copy,
Over!”).
6) Follow the four golden rules of Radio conversation.
a) Clarity. Your message should be clear enough. Speak slower than

normal speed so that people can understand you better, do not shout.
b) Simplicity. Your message should be simple for everyone to
understand.
c) Brevity. Your message should be precise and to the point.
d) Security. Follow the security procedures. Do not transmit confidential
information on the radio.
7) Memorize the phonetic alphabet and pronunciation of numeric digits as

you will have to use it in your conversations.
Following is a table showing the international phonetics used for the

alphabet.
A – ALPHA J – JULIET S – SIERRA

B – BRAVO K – KILO T – TANGO
C – CHARLIE L – LIMA U – UNIFORM
D – DELTA M – MIKE V – VICTOR
E – ECHO N – NOVEMBER W – WHISKEY
F – FOXTROT O – OSCAR X – X-RAY
G – GOLF P – PAPA Y – YANKEE
H – HOTEL Q – QUEBEC Z – ZULU
I – INDIA R – ROMEO
Likewise, the pronunciation of numeric digits shall be as follows:
Digit Pronunciation
1 WUN – with strong W and N

2 TOO – with a strong and long OO
3 TH-R-EE – with slightly rolling R and long EE
4 FO-WER – with a long O and strong W and final R
5 FIE-YIV – with long I changing to short Y and V
6 SIKS – with long S and KS
7 SEV-VEN – with strong S and V and well short VEN
8 ATE – with a long A and strong I
9 NI-NER – with a strong N at the beginning and a long I and a well
sounded NER
0 ZERO – with a strong Z and a short RO
You will often be required to spell a certain word or number in your radio
conversations, use the above phonetic equivalents instead of letters and
digits.
Communicating through the radio this way might be a little challenging at

first and you will feel the rush to talk as you normally do in your day to day
conversations but with constant practice and patience you would be a good
radio communicator.

b. Battery Care & Maintenance – To attain maximum life span of the battery,
the following shall be undertaken:
1) Charge a new battery for 14 to 16 hours before using it to obtain maximum

battery capacity and performance;
2) Charge batteries using only recommended charger to avoid battery

damage;
3) When charging a battery that is attached to the radio, turn off the radio to
ensure a full charge capacity;
4) The battery should be at about 25 degree Celsius (room temperature)

whenever possible. Charging a cold battery (below 10 degree Celsius)
may result in leakage of electrolyte and ultimately, damage of the battery;
5) Charging a hot battery (above 25 degree Celsius) may result in reduced

discharge capacity affecting the performance of the radio;
6) New batteries can be stored up to two years without significant cycle lost.
Keep the new/unused batteries in a cool dry storage area;
7) Do not return fully charged batteries to the charger for an “extra boost”.
This action will significantly reduced battery life;
8) Remove the battery from the charger once it is fully charged. Continuous
charging even when the battery is fully charged will shorten battery life;
and
9) Turn off the radio before removing the battery. Slide the battery latches
on both sides of the battery downward. Pull the top part of the battery
away from the radio‟s body.
c. Radio Care (Handheld, Base and Mobile)
1) NEVER PRESS THE PUSH TO TALK BUTTON WHEN THE ANTENNA

IS REMOVED. This will immediately damage the final amplifier of the
transceiver and ultimately, the unit itself;
2) Clean external surfaces of the radio with a mild detergent solution using a
stiff, non-metallic, short-bristled brush. Apply the detergent solution
sparing with the brush, being careful not to allow excess detergent to
remain trapped near connectors and controls or in cracks and crevices;
3) NEVER submerge the radio in water or in the detergent solution when

cleaning;
4) Clean all contacts with a lint-free cloth to remove dirt, grease or other
foreign material that may prevent good electrical connection;
5) Avoid physical abuse, do not pound, drop, or throw the radio;
6) Do not carry the radio by the antenna;
7) Avoid subjecting the radio to corrosive materials, solvents, or mineral

spirits;

8) Do not disassemble the radio by yourself. Only PNPCES technicians are
allowed to disassemble the radios. Turn-in malfunctioning radios for
proper assessment and repair by authorized technicians; and
9) Do not remove the connector cover unless attaching the hand held
microphone that comes with your radio. Set aside the rubberized cover
and replace it immediately after the accessory has been removed.
d. Repeater System (for technicians only)
1) Clean external surfaces of the repeater with a mild detergent solution and
a stiff, non-metallic, short-bristled brush;
2) After the station and ancillary equipment have been mechanically

installed, properly cabled, and power applied, the equipment must then be
optimized before placing into operation;
3) Conduct the following optimization tasks semi-annually;
a) Customize the station codeplug and save the data to the station;
b) Perform the following alignment tasks:

b.1 Receiver (Rx) Wireline;
b.2 Transmitter (Tx) Wireline;
b.3 Receiver RSSI calibration;
b.4 Receiver Squelch adjust;
b.5 Battery Equalization;
b.6 Reference Oscillator; and
b.7 Simulcast/Launch Time Offset
c) Perform post-optimization, checkout procedures, such as verifying
power output, deviation, etc.;
d) Wide operating temperature range which is 30 degree Celsius to +60
degree Celsius, and
e) Maintain cleanliness of the repeater station/room.
e. Specific instructions for HF, VHF, UHF, and other types of transceiver
radios – For other specific concerns regarding the proper usage, care and
maintenance of HF, VHF, UHF and other types of transceiver radios, please
consult the product manual
Any violation of the provisions of this CMC shall be dealt with administratively,
with severe penalties, in accordance with the provisions of NAPOLCOM MC
2007-001, Republic Act No. 6713, and other applicable laws, rules and
regulations.
9. RESCISSION:
All PNP policies, directives and owner issuances that are inconsistent with the
provisions of this Memorandum Circular are hereby deemed rescinded or
modified accordingly.

10. EFFECTIVITY:
This CMC shall take effect 15 days from the filing of a copy hereof at the
Chapter 2, Book VII of Executive Order No. 292, otherwise known as “The
Distribution:
D-Staff/DIPOs
Dirs, NSUs (Crame-based)
AIG, IAS
Dir, CPSM
C, WCPC
C, HRAO
DTC, AIDSOTF
Copy furnished;
Command Group
PCTC
SPA to SILG

CHAPTER IV
Other ICT References
Executive Order Number 269
Administrative Order Number 39
ICT Specifications
a) Resolution Number 2000-167

b) Resolution Number 2009-612
c) Resolution Number 2009-624
d) Resolution Number 2009-650
e) Resolution Number 2009-654
f) Resolution Number 2009-656
g) Resolution Number 2009-699
h) Resolution Number 2009-700
i) Resolution Number 2009-706
j) Resolution Number 2009-709
k) Resolution Number 2009-710
l) Resolution Number 2009-712
m) Resolution Number 2009-718
n) Resolution Number 2009-730
o) Resolution Number 2010-024
p) Resolution Number 2010-028
q) Resolution Number 2010-054
r) Resolution Number 2014-035
s) Resolution Number 2014-036
t) Resolution Number 2014-039

MALACAÑANG
MANILA
BY THE PRESIDENT OF THE PHILIPPINES
EXECUTIVE ORDER NO. 269
CREATING THE COMMISSION ON INFORMATION AND

COMMUNICATIONS TECHNOLOGY
WHEREAS, Section 24, Article II (Declaration of Principles and State Policies) of

the 1987 Constitution states that, ―The State shall recognize the vital role of
communication and information in nation-building.”;
WHEREAS, an enabling legal, policy and institutional environment to develop,

promote and advance information and communications technology (ICT) is a
prerequisite for the continued growth of the Philippine economy, the competitiveness of
local industries and firms, and the achievement of national development goals;
WHEREAS, the government recognizes that the development of ICT will have a
higher chance of success and sustainability if it is private sector-led, market-based and
government-enabled;
WHEREAS, the Information Technology and Electronic Commerce Council

(ITECC), created pursuant to Executive Order No. 264 dated July 12, 2000 and
amended by Executive Order No. 18 dated May 25, 2001, currently functions as the
primary planning and policy advisory body on development, promotion and application
of national ICT and e-commerce initiatives;
WHEREAS, the creation of a Department of Information and Communications

Technology (DICT) which will more effectively coordinate and implement national ICT
programs, projects and other related initiatives is a priority of government, endorsed by
ITECC, supported by the private sector and presently under consideration in Congress;
WHEREAS, as a transitory measure, the formation of a national body that is not

merely advisory in nature, and which will have a more active role in streamlining,
managing, coordinating, and implementing the various ICT-related plans and policies of
government, will immediately address the urgent need to harmonize and make the
country‟s approach to ICT development more coherent and efficient;
WHEREAS, to be effective and efficient, such a national body, headed by a

Cabinet ranked official, must be equipped with strong and clearly defined powers,
appropriate manpower and resources;
WHEREAS, the creation of such an empowered national body is broadly

supported by the private sector, which is keen to work closely with government to
encourage ICT-related business and investment, enhance the skills of the country‟s
workforce, pursue meaningful legal and regulatory reform, continue to enhance the
nation‟s information infrastructure, and promote e-governance, consistent with
Philippine goals to compete in the global ICT market;
WHEREAS, Section 31, Chapter 10, Title III of the 1987 Administrative Code
provides the President with continuing authority to reorganize the bureaucracy;
NOW, THEREFORE, I, GLORIA MACAPAGAL-ARROYO, President of the

Republic of the Philippines, by virtue of the power vested upon me by law, do hereby
order.

Section 1. Creation. A new body to be known as the Commission on
Information and Communications Technology, hereinafter referred to as the
Commission, is hereby created, and attached to the Office of the President.
Section 2. Mandate. The Commission shall be the primary policy, planning,

coordinating, implementing, regulating, and administrative entity of the executive branch
of Government that will promote, develop, and regulate integrated and strategic ICT
systems and reliable and cost-efficient communication facilities and services. In fulfilling
its mandate the Commission shall be guided by the following policies:
a) To ensure the provision of strategic, reliable and cost-efficient information and

communications technology (ICT) infrastructure, systems and resources as
instruments for nation-building and global competitiveness;
“Information and Communications Technology” (ICT0 is defined as the totality

of electronic means to collect, store, process and present information to end-
users in support of their activities. It consists, among others, of computer
systems, office systems and consumer electronics, as well as networked
information infrastructure, the components of which include the telephone
system, the Internet, fax machines and computers.
b) To ensure a policy and legal environment that will promote a level playing
field, partnerships between the public and the private sectors, strategic
alliances with foreign investors, balanced investments between high-growth
and economically-depressed areas, and broader private sector participation in
ICT development;
c) To foster and accelerate convergence of ICT facilities such as but not limited
to the development of networks;
d) To ensure universal access and high-speed connectivity at fair and

reasonable cost;
e) To ensure the provision of information and communication services in areas

not adequately served by the private sector;
f) To foster the widespread use and application of emerging ICT;
g) To establish a strong and effective regulatory system that will ensure

consumer protection and welfare and foster a healthy competitive
environment;
h) To promote the development of ICT expertise in the country‟s human capital

to enable Filipinos to compete in a fast-evolving information and
communication age;
i) To ensure the growth of the ICT industries;
j) To preserve the rights of individuals to privacy and confidentiality of their

personal information;
k) To encourage the use of ICT in support of efforts for the development and
promotion of the country‟s arts and culture, history, education, public health
and safety, and other socio-civic purposes;

l) To sustain the development of the nationwide postal system as an integral
component of the overall development of ICT in the country.
Section 3. Composition. The Commission shall b e composed of the National

Computer Center, Telecommunications Office (TELOF), and all other operating units
currently existing in the Department of Transportation and Communications, which
directly support Communications, including the Telecommunications Policy and
Planning Office. The National Telecommunications Commission and the Philippine
Postal Corporation shall be attached to the Commission.
The Commission shall be headed by a Chairman with a Cabinet Rank. He shall

be assisted by the Director-General of the National Computer Center (NCC), and the
Chief of the Telecommunications Office (TELOF) who, in addition to their current
responsibilities, shall concurrently serve as Commissioners, and shall perform such
functions as may be assigned by the Chairman. In addition, he shall be assisted by two
additional Commissioners as may be provided in the structure and staffing plan to be
determined pursuant to Section 6 hereof.
Section 4. Powers and Functions. To carry out its mandate, the Commission
shall exercise the following powers and functions:
a) Formulate and recommend national policies and guidelines that will promote
ICT and the wider use of the internet and other cyberspace infrastructures
and exchanges of universal application, in constitution with the private
business sector, relevant civil society institutions, and other private and public
entities, such as educational and training sectors;
b) Initiate, harmonize and coordinate all ICT plans to ensure their consistency
with national objectives and goals;
c) Establish and administer comprehensive and integrated programs for ICT at

the national, regional, and local levels with due consideration to advances in
convergence and other emerging technologies; and for this purpose, may call
on any agency, corporation or organization, whether public or private, whose
development programs in ICT are an integral part thereof, to participate and
assist in the preparation and implementation of such programs;
d) Design, implement, and ensure the protection of an integrated government

information and communications infrastructure development program that will
coordinate all existing government entities, taking into account all their
existing plans, programs, proposals, software and hardware inventory and the
installed systems and programs;
e) Provide an integrating framework and oversee the identification and

prioritization of all e-government systems and applications as provided for in
the Government Information Systems Plan; manage and/or administer the e-
Government Fund, which shall be institutionalized and included in the
proposed annual national budget;
f) Coordinate with concerned agencies, the generation of resources, both

governmental and non-governmental, local, national and international, as may
be appropriate in and for the development, marketing, growth and
competitiveness of the Philippine ICT Industry;
g) Develop and implement, in coordination with concerned government

agencies, a comprehensive ICT application capability in the national
government and determine the personnel qualification and other standards

essential to the integrated and effective development and operation of
government information and communications infrastructure;
h) Encourage and establish guidelines for private sector funding of ICT projects
for government agencies in order to fast-track said projects which provide
reasonable cost-recovery mechanisms for the private sector, including but not
limited to Build-Operate-Transfer (BOT) mechanisms;
i) In coordination with the Department of Science and Technology, provide

strategic direction to government research and development programs in ICT;
j) Establish and prescribe rules and regulations for the establishment, operation
and maintenance of ICT facilities in areas not adequately served by the
private sector, in consultation with the private business sector, civil society,
and other private and public entities, such as educational and training sectors;
k) Establish and prescribe rules and regulations for the operation and
maintenance of a nationwide postal system that shall include mail processing,
delivery services, and money order services;
l) Administer and enforce all laws, standards, rules, and regulations governing
ICT, and in coordination with the Intellectual Property Office (IPO) ensure the
protection of ICT-related intellectual property rights;
m) In coordination with concerned agencies, ensure consumer protection and

welfare, and protect the rights of consumer and business users to privacy,
security and confidentiality;
n) Harmonize, synchronize and coordinate with appropriate agencies all ICT and
e-commerce policies, plans and programs;
o) Assist Department of Trade and Industry in carrying out its functions related
to the promotion of trade and investment opportunities in ICT Services;
p) In coordination with concerned agencies, promote strategic partnership and

alliances among and between local and international ICT firms and
institutions, R & D, educational and training institutions; and technology
providers, developers and manufacturers, to speed up industry growth;
q) In coordination with concerned agencies, plan and/or implement such

activities as maybe appropriate and/or necessary to enhance the
competitiveness of Philippine workers, firms, and small to medium enterprises
in the global ICT market.
r) In coordination with the Department of Education, formulates policies and

initiates with respect to IT education and the development, promotion and
application of ICT in education.
s) Perform such other powers and functions as may be prescribed by laws or as

may be necessary, incidental or proper to its mandate or as may be assigned
from time to time by the President.
Section 5. Agency Responsibilities. To carry out its mandate and objectives,

the Commission shall be complemented by the appropriate agencies and/or offices of
government. The Chairman is hereby given direct supervision and control over the
following agencies and offices:

a) The National Computer Center (NCC) shall coordinate all-e-government
initiatives and the implementation of government IT plans to facilitate better,
more efficient, and more transparent service;
b) The Telecommunications Office (TELOF) shall support the development of an

information infrastructure with the strategy and direction set by ITECC.
c) Other operating units currently existing in the Department of Transportation

and Communications, which directly support Communications, including the
Telecommunications Policy and Planning Office, shall be consolidated under
the Office of the Chairman.
The Commission shall align its structure to be consistent with the strategic
directions established by ITECC, specifically e-government, information infrastructure,
legal and regulatory environment, human resource and business development.
The Commission shall also be supported by and coordinate with the National
Telecommunications Commission (NTC), and the Philippine Postal Corporation (PPC),
as may be appropriate for and consistent with this Order. The NTC shall not exercise
any power, which will tend to influence or effect a review or an modification of the NTC's
quasi-judicial functions.
Section 6. Structure and Pattern. The Commission shall submit for approval to
the Office of the President the organizational structure and staffing pattern of the
Commission within sixty (60) days from the issuance of this Executive Order.
Section 7. Periodic Performance Evaluation. The Chairman is hereby required

to formulate and enforce a system of measuring and evaluating periodically and
objectively the performance of the Commission and to submit the same annually to the
President.
Section 8. Implementing Rules and Regulations. The Chairman shall

promulgate and issue such rules, regulations and other issuances within 60 days from
the approval of this Executive Order as may be necessary to ensure the effective
implementation of the provisions of this Executive Order.
Section 9. Funding. To carry out the provisions of this Order, funds for the
necessary expenses for the operations of the Commission, subject to existing
accounting and auditing laws, and procedures.
Section 10. Transitory Provisions. In accomplishing the provisions herein

prescribed, the following transitory provisions shall be complied with:
a) The NCC, TELOF and other units currently existing in DOTC, which directly
support Communications, are hereby transferred to the Commission to
ensure an effective and coordinated implementation of ICT policies, programs
and projects.
b) All regular or permanent employees who shall be affected by this executive

order shall not suffer my loss of seniority or rank or decrease in emoluments.
Section 11. Repealing Clause. All presidential acts, letters of instruction,

executive orders, rules and regulations, or parts thereof, which are inconsistent with the
provisions of this Executive Order, are hereby repealed, amended or modified
accordingly.
Section 12. Effectivity. This Order shall take effect immediately.

Done in the City of Manila this 12th day of January, in the year of Our Lord two
thousand and four.
GLORIA MACAPAGAL ARROYO
By Authority of the President
ALBERTO G. ROMULO
Executive Secretary

Administrative Order No. 39, s. 2013
SECTIONS
1) Establishment of the Government Web Hosting Service
(GWHS)
2) Responsibilities of the Implementing Agencies
3) Responsibilities of Other Government Agencies
4) Migration of Existing Website
5) Government IP Exchange and Data Peering
6) Cost of Operating the Facilities and Services of the GWHS
7) Use of the Electronic Government Fund (e-Gov Fund)
8) Reports
9) Repealing Clause
10.) Separability Clause
11.) Effectivity

MALACAÑAN PALACE
MANILA
BY THE PRESIDENT OF THE PHILIPPINES
ADMINISTRATIVE ORDER NO. 39
MANDATING GOVERNMENT AGENCIES TO MIGRATE TO THE GOVERNMENT

WEB HOSTING SERVICE (GWHS) OF THE DEPARTMENT OF SCIENCE AND
TECHNOLOGY-INFORMATION AND COMMUNICATIONS TECHNOLOGY OFFICE
(DOST-ICTO)
WHEREAS, Section 24, Article II of the 1987 Constitution provides that the State
shall recognize the vital role of communication and information in nation-building;
WHEREAS, Section 2(b) of Executive Order (EO) No. 47 (s. 2011) mandates the
ICTO, under the DOST, to provide an efficient information and communications
technology infrastructure, information systems and resources to support an effective,
transparent and accountable governance and, in particular, support the speedy
enforcement of rules and delivery of accessible public services to the people; and
WHEREAS, the government recognizes the need for greater security and
robustness in the internet technologies it uses to deliver reliable information and provide
state of the art online services, which are free from impairment and disruption.
NOW, THEREFORE, I, BENIGNO S. AQUINO III, President of the Philippines,

by virtue of the powers vested in me by law, do hereby order:
SECTION 1. Establishment of the Government Web Hosting Service

(GWHS). DOST-ICTO shall administer, operate and maintain the GWHS to ensure the
government‟s internet presence 24-hours a day, 7-days a week (24/7) under all
foreseeable conditions.
GWHS shall be for hosting the websites of National Government Agencies

(NGAs), Government Financial Institutions (GFIs) and Government-Owned or -
Controlled Corporations (GOCCs), including websites of inter-agency collaborations,
programs and projects.
Hosting of the websites of Constitutional Bodies, Local Government Units (LGUs)

and other autonomous branches of the government by the DOST-ICTO shall be
encouraged but undertaken at the instance of the above-mentioned government
entities.
GWHS shall start operations within sixty (60) days from the effectivity of this AO.
SECTION 2. Responsibilities of the Implementing Agencies. DOST-ICTO

shall administer, operate and maintain the GWHS, pursuant to the policies, rules and
regulations set by the National Digital Service Coordinating Group (NDSCG), and shall
ensure the efficiency, integrity and reliability of the GWHS, the websites and online
services that the GWHS hosts. DOST-ICTO shall likewise provide technical and
capacity building assistance to hosted government agencies.
a) Content Coverage. NDSCG shall be responsible for issuance of the Philippine

Uniform Website Content Policy (UWCP) and its implementing rules and
regulations. On the other hand, the Presidential Communications Development
and Strategic Planning Office (PCDSPO), shall administer the implementation of
the UWCP under the direct control and supervision of the NDSCG

b) Technical Assistance. DOST-ICTO shall provide the technical assistance the
PCDSPO shall need to develop and implement the policies, rules and regulations
that NDSCG will prescribe.
SECTION 3. Responsibilities of Other Government Agencies. The

responsibilities of hosted agencies are as follows:
a) Produce and regularly update the contents of their websites, subject to the
UWCP and its implementing rules;
b) Develop online services offered through their websites, subject to prevailing

policies, rules and regulations of the government; and
c) Employ a webmaster duly designated by the Head of Agency.
SECTION 4. Migration of Existing Website. All NGAs, GFIs, GOCCs, and

inter-agency collaborations, programs and projects shall completely migrate their
websites to the GWHS, without prejudice to contractual rights of the existing web
hosting providers, if any, within one (1) year from the effectivity of this AO.
All migrated websites to the GWHS shall make their content compliant with the
UWCP within one hundred eighty (180) days from its issuance.
Current web hosting contracts of government agencies shall not be renewed and all
covered agencies must refrain from entering into any new web hosting contracts upon
the effectivity of this AO.
Pursuant to its mandate, the NDSCG shall determine the priority of migration of
existing websites. However, websites that have been defaced or rendered inaccessible
by unauthorized parties within the last six (6) months shall be given priority.
The Department of the Interior and Local Government (DILG), with the
assistance of the DOST-ICTO, shall advocate to LGUs the adoption of UWCP and the
migration of their websites to the GWHS.
SECTION 5. Government IP Exchange and Data Peering. The DOST-ICTO

shall establish a Government Internet Protocol (IP) Exchange (G/IPX) facility. All
government agencies shall ensure that they exchange data traffic with other
government agencies and external stakeholders through this G/IPX facility.
SECTION 6. Cost of Operating the Facilities and Services of the GWHS. The
DOST-ICTO shall include in its annual appropriations the amounts necessary for the
personnel services and its maintenance and other operating expenses. The DOST-
ICTO may be allowed to charge fees from its subscribers for the use of its facilities and
services on a cost recovery basis to fund its variable expenses, in accordance with the
provisions of AO No 31 (s. 2012).
SECTION 7. Use of the Electronic Government Fund (e-Gov Fund). The

DOST-ICTO is hereby authorized to set aside a Website Migration Fund to be sourced
from e-Gov Fund, subject to existing laws, rules and regulation.
SECTION 8. Reports. The NDSCG shall submit reports, annually and/or as often
as maybe required by the President, relative to the implementation of the provisions of
this AO.

SECTION 9. Repealing Clause. All issuances, orders, rules and regulations or
parts thereof which are inconsistent with the provisions of this AO are hereby repealed,
amended or modified accordingly.
SECTION 10. Separability Clause. Should any provision of this AO be declared

invalid or unconstitutional, the other provisions not affected thereby shall remain valid
and subsisting.
SECTION 11. Effectivity. This AO shall take effect immediately.
DONE, in the City of Manila, this 12th day of July, in the year of our Lord, Two
Thousand and Thirteen.
BENIGNO S. AQUINO III
ALBERTO B. SALVADOR, JR.

Policies and Standards Office
National Computer Center
DOST ICT Office
NCC-ICTO Building
Carlos P. Garcia Avenue
U.P. Campus, Diliman, Q.C.
Phone: (+632) 920-0101
E-Mail: salvador@ncc.gov.ph
alberto.salvadorjr@icto.dost.gov.ph
For comments and queries, e-mail us at:

gwtsupport@i.gov.ph
Or call us at:
(63-2) 920-0101 local 2622
For the latest news and updates on iGovPhil products and services,
please visit our website:
http://i.gov.ph
www.facebook.com/iGovPhil

Makati City
RESOLUTION No. 2000-167
APPROVING THE STANDARD SPECIFICATIONS FOR

MODEM
WHEREAS, Title III, Section 5, paragraphs (5) and (8), of Republic Act 8551
direct that the Commission shall “approve or modify plans and programs on education,
training, logistical requirements, communications, records, information system, crime
laboratory, crime prevention and crime reporting as well as prescribe minimum
standards for arms, equipment and uniforms and, after consultation with the Philippine
Heraldry Commission, for insignia of ranks, awards and medals of honor”;
WHEREAS, in pursuance of the aforecited legal prescription, the PNP, thru the
Uniform and Equipment Standardization Board (UESB) Resolution No. 2000-20 dated
March 17, 2000, has favorably indorsed the standard specifications for Modem for
consideration of the Commission;
WHEREAS, the proposed standard specifications for the aforesaid

communication equipment cover the radio modem, an electronic gadget used in
transferring data from one point to another through the use of radio and an IBM
compatible Personal Computer and operates in HF, VHF and UHF frequency bands
compatible to the existing transceivers of the PNP using a gateway between ports and
factory standard encryptions:
WHEREAS, the following are the standard specifications for Modem for the use
of the PNP Special Action Force Group (PNP-SAFG), thus:
A. TECHNICAL SPECIFICATIONS
a.1 Compatibility : Pentium II, minimum

a.2 Interface : Asynchronous ports having RS-232
a.3 Model of operations (w/ pre-programmed access code);
a.3.1 Batch transfer (ASCII file transfer using ARQ and packet
modes or equivalent/better)
a.3.2 Chat mode-using keyboard to keyboard communications
a.3.3 Packet BBS (Bulletin Board System)
a.3.4 Unattended host mode using commercial software
a.4 Operations : Simultaneous HF and VHF packet connects (high
speed) and low speed for HF
a.5 Speed : 300 Baud rates (minimum) keyboard programmable
a.6 Encryption : built-in to all ports
a.7 Memory : 32K RAM standard, 512K EPROM or better/higher
a.8 Compliant : FCC part 15 and Level 5 (a & b) Y2K millennium
bug free
B. ACCESSORIES:
b.1 All commercial hardware & software and standard cables needed for by
the above-mentioned mode of operations.
b.2 Terminal software copy including operations manual.

C. CONDITIONS AND WARRANTY
c.1 The equipment should be delivered operational and guaranteed (free

labor and parts) for a period of two (2) years upon initial usage against
defects in materials or workmanship, to include cost of freight, tax and
other expenses for the repair of the equipment.
c.2 Include installations and training packages for PNP personnel on the
operation, preventive maintenance and repair equipment.
c.3 Parts and accessories should be available from the manufacturer/
supplier for a period of not less than 10 years from the date of purchase.
c.4 Must pass the PNP functional test.
WHEREAS, after a thorough review and evaluation of the proposed standard

specifications, the same are found to be in order and in conformity with Republic Act
8551 and its implementing rules and regulations (IRR), existing policies and issuances
of the Commission, and have met the requirements of the PNP.
NOW THEREFORE, BE IT RESOLVED, AS IT IS HEREBY RESOLVED, that

the standard specifications for the Modem for the use of the PNP, be adopted and
approved in toto for the use and guidance of the PNP in the procurement of the subject
item.
APPROVED, this 16th day of November 2000, at Makati City.
ALFREDO S. LIM
Chairman, NAPOLCOM
LEO S. MAGAHUM
Commissioner
Vice-Chairman & Executive Officer
ROMEO L. CAIRME CLEOFE M. FACTORAN PANFILO M. LACSON

Commissioner Commissioner Commissioner
Attested by:
REYNALDO JD CUADERNO
Deputy Executive Director IV

MODEM PICTURE:

Makati City
PRESCRIBING THE STANDARD SPECIFICATIONS FOR

GEOGRAPHICAL INFORMATION SYSTEM SOFTWARE
WHEREAS, Title III, Section 5, paragraphs (5) and (8), of the Republic Act 8551
direct that the Commission shall “approve or modify plans and programs on education
and training, logistical requirements, communications, records, information system,
crime laboratory, crime prevention and crime reporting as well as prescribe minimum
standards for arms, equipment and uniforms and, after consultation with the Philippine
Heraldry Commission, for insignia of ranks, awards and medals of honor”;
WHEREAS, in pursuance of the aforecited legal prescription, the PNP, through

the Uniform and Equipment Standardization Board (UESB) Resolution 2009-96 dated
September 28, 2009, has requested approval of the proposed standard specification for
Geographical Information System Software for use of the PNP Intelligence Group, for
consideration by the Commission;
WHEREAS, the Geographical Information System Software captures, stores,

analyzes, manages and presents data linked to a location for use in the scientific
investigations, resource management, asset management, archaeology, environmental
impact assessment, urban planning, cartography, criminology, geographic history and
logistics;
WHEREAS, after thorough review and evaluation, the Commission finds the PNP
standard specifications for Geographical Information System Software in order and in
conformity with the requirements of Republic Act No. 6975, as amended by Republic
Act No. 8551, its Implementing Rules and Regulations (IRR), all related logistics policies
and issuances of the Commission, to meet the requirements of the PNP;
NOW THEREFORE, the Commission in the exercise of its statutory powers to

administer and control the PNP, HAS RESOLVED, AS IT HEREBY RESOLVES to
approve the standard specifications for Geographical Information System Software, to
read as follows:
I. Regulations for Use:

To be utilized for official intelligence operations in support to approved
operation plans by the intelligence community of the PNP.
II. Features:
a. Tightly-integrated set of viewing, editing, mapping and analytic tools
b. Unparalleled “what if” analysis features
c. Excellent inter-connectivity with Oracle, Excel, Access, SQL Server and
other industry standard software
d. Text label “collision avoidance” system
e. Translucent Regions and Text (v9.5.1)
f. Smoother and Clearer Rendering (v.9.5.1)
g. CAD Drawing Extensions
h. Store maps in SQL Server 2008
i. Map Info Pro Automation via NET

III. Specifications:
a. Additional Deployment : Silent install capability using Microsoft

Capabilities Windows technology. Option to
centralize user customizable files for
company or department level
collaboration
b. Data Formats : Direct access capability for DWG, DXF,
DGN, ESRI GeoDatabase, ESRI
Personal GeoDB (MDB), SDTS and VPF
c. Extensible data access : Can provide support to over 150 formats
as needed.
d. Data Support : Oracle 10G and 9iR2, MS SQL Server
2000 and 2005, MS Access XP, IBM
Informix 9.4
e. Spatial Data Support : Oracle 10G and 9iR2, SQL Server 2000
and 2005 with MapInfo SpatialWare,
Informix 9.4 with MapInfo SpatialWare,
ESRI SDE v9.X and higher
f. Save Window As : GeoTIFF (geographically referenced
image)
g. Support for : Date/time and Time data values
h. ON-THE-FLY Indexing : Find and Geocode functions now work
with both indexed and non-indexed fields,
when working both TAB files and remote
tables
i. Desktop Operating : Windows Vista (Ultimate), Windows XP
System Professional SP2, Windows XP Home
SP2 Windows XP (64 bit), Windows 2000
SP4
j. Server Operating : Windows 2003 server, Citrix Meta Frame
Systems v4.x
IV. Warranty : At least one (1) year

V. After Sales Support : The supplier/manufacturer must be ready
to provide all the necessary tools to
support end-users for possible upgrade
of the software.
VI. Must pass the PNP test and evaluation.
APPROVED, this 27th day of November 2009 at Makati City.

SAMPLE GEOGRAPHICAL INFORMATION SYSTEM SOFTWARE PICTURE:
HEAT MAP
CLUSTERED INCIDENT FOR EASIER VIEWING

Makati City

ANALYST’S SOFTWARE
WHEREAS, Section 14 paragraphs (a), sub-paragraphs (5) and (8), of Republic

Act 6975 as amended by Section 5 of Republic Act 8551 empowers the Commission to
“approve or modify plans and programs on education and training, logistical
requirements, communications, records, information system, crime laboratory, crime
prevention and crime reporting as well as prescribe minimum standards for arms,
equipment and uniforms and, after consultation with the Philippine Heraldry
Commission, for insignia of ranks, awards and medal of honor”;

its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-79
dated 29 September 2009, has favorably submitted and indorsed the standard
specifications for Analyst‟s Software for consideration of the Commission;
WHEREAS, the Analyst‟s Software is a tool to visualize linkages between threat

personalities and/or organizations. This software is for exclusive use of the PNP in the
conduct of legitimate intelligence and investigative operation;
WHEREAS, after thorough review and evaluation, the same is found in order and
conforms with Republic Act 6975 as amended by Republic Act 8551 and its
implementing rules and regulations (IRR), all existing policies and issuances of the
Commission and meet the requirements of the PNP;

administer and control the PNP, HAS RESOLVED TO ADOPT AND PRESCRIBE AS
IT HEREBY ADOPTS AND PRESCRIBES, the standard specifications for Analyst‟s
Software, to read as follows:
1. SPECIFICATIONS:
a. Operating System Compatible : Window-Based Desktop Operation System

b. Installation : Stand-alone Desktop
c. Visualization : Graphical, chart type with automatic/manual
interlinking diagram
d. Data/File Format : Multiple documents data and picture/photo
format
e. Training : Minimum of 10 persons
2. AFTER SALE SUPPORT:
The supplier/manufacturer must be ready to provide maintenance and/or repairs

and there should be available spare parts in the market.
3. WARRANTY: At least one (1) year warranty on parts and service.

4. Must pass the PNP Test and Evaluation.
APPROVED, this 27th day of November 2009, at Makati City.

Makati City

WEBCAM
WHEREAS, Section 14 paragraph (a), sub-paragraphs (5) and (8) of Republic

Act 6975 as amended by Section 5 of Republic Act No. 8551 empowers the
Commission to “approve or modify plans and program on education and training,
logistical requirements, communications, records, information system, crime laboratory,
crime prevention and crime reporting “as well as” prescribe minimum standards for
arms, equipment and uniforms and, after consultation with the Philippine Heraldry
Commission, for insignia of ranks, awards and medals of honor”.
WHEREAS, in pursuance with the aforecited legal prescription, the PNP, through
its undated Uniform and Equipment Standardization Board (UESB) Resolution No.
2009-131, has recommended to the Commission the approval of the proposed standard
specifications for WEBCAM for the use of the PNP;
WHEREAS, there is need to have a WEBCAM specifications in order to acquire

the latest technology among information and communication devices used to enable the
user to see the person on the other end whose images can be accessed using the
World Wide Web, instant messaging, or a PC video calling application over the internet
or computer network;
WHEREAS, after thorough review and evaluation of the proposed standard

specifications for WEBCAM, the same are found to be in order and in conformity with
the requirements of Republic Act No. 6975, as amended by Republic Act No. 8551, its
Implementing Rules and Regulations (IRR), all existing related policies and issuances of
the Commission to meet the requirements of the PNP;
NOW THEREFORE, the Commission in the exercise of its statutory power to

administer and control the PNP, HEREBY RESOLVES, AS IT HEREBY RESOLVED to
approve the proposed standard specifications for WEBCAM, to read as follows:
I. SPEFIFICATIONS:
Effective Resolution : One (1) Megapixel or higher
Interface : USB version 2.0 or higher
Video Resolution : 800 x 600 @30 fps or better
Microphone : Integrated microphone (optional)
System Requirement : Compatible with latest licensed Operating System
Accessories : USB connector extension (optional)
CD Driver/Application/Manual Software
II. WARRANTY: At least one (1) year warranty on [arts and services].

III. MUST PASS THE PNP TEST AND EVALUATION.
APPROVED, this 8th day of December 2009, at Makati City.

WEBCAM PICTURE:

Makati City

COMPUTER SERVER

equipment and uniforms, and after consultation with the Philippine Heraldry

dated September 29, 2009, has recommended to the Commission the approval of the
proposed standard specification for Computer Server for the use of the different PNP
offices;
WHEREAS, there is need for a Computer Server specification as a basis to

acquire a compute or computers which are at the center of the network to provide
network administration, coordination and services for other computers or workstations
connected via a network. It may act as server that will be used as Domain Controller
Service, File Server, Application Server, Database Server, Web Server, Proxy Server,
Back-up Server and other functions for central access to data and information;
WHEREAS, after thorough review and evaluation, the Commission finds the
specification for Computer Server in order and in conformity with the requirements of
Republic Act 6975, as amended by Republic Act 8551, its Implementing Rules and
Regulations (IRR), all related logistics policies and issuances of the Commission, to
meet the requirements of the PNP.

approve the standard specifications for Computer Server to read as follows:
I. Description:
A computer or computers which are at the center of the network that
provide network administration, coordination and services for other computers
or workstations connected to it via a network. It may act as server that will be
used as Domain Controller Server, File Server, Application Server, Database
Server, Web Server, Proxy Server, Back-up Server and other functions for
central access to data and information.
II. Specifications:
Category : Branded and brand new
Processor : Quad processing capability at 2.26 GHz with 8MB
cache, or better
Motherboard : Compatible with processor
Type : Blade Server with rack/enclosure, Rack-Mount Type
or Tower Type, or better
Memory : 4 GB RAM minimum

Video Controller : Video Card or onboard Video Controller, 64MB RAM
or higher
Display : 14” LCD minimum
RAID : Latest Redundant Array of Independent Disk (RAID)
capability
Hard Disk : Minimum or two (2) 146 GB Hard disk SAS (hot-swap
functionality) or two (2) 160 GB SATA for RAID or
higher capacity
Optical Drive : DVD-RW or better (optional for blade and rack-mount
servers)
I/O Expansion Slot: At least one (1) PCI-Express minimum
Networking : Two (2) Gigabit Ethernet Card or Onboard Gigabit
Ethernet Controller or better
Power Supplies : Uninterrupted Power Supply (UPS) that is suitable for
the power requirement of the server
Blade Enclosure/ For blade servers only:
Chassis : ● Compatible with blade servers
● Minimum of 8 blade-type devices bays
● DVD-RW accessible in each server or better
● KVM, USB, Ethernet ports and/or other interfaces
● Minimum of four (4) hot-swap and redundant
blowers that is suitable for cooling blade
servers/devices in the enclosure
Software : ● Latest licensed Networking Operating System
● Latest licensed server anti-virus software
Accessories : CD Installers/Drivers/Manuals
III. Warranty : ● At least three (3) years warranty

● Preferably with Service Centers within the Philippines
IV. Must pass the PNP test and evaluation.

COMPUTER SERVER PICTURE:

Makati City

WIRELESS ACESS POINT (WAP)

equipment and uniforms, and after consultation with the Philippine Heraldry

proposed standard specification for Wireless Access Point (WAP) for the use of the
different PNP offices;
WHEREAS, there is need to have a Wireless Access Point (WAP) specification

in order to acquire the latest technology among information and communication devices,
wirelessly interconnect computer terminals into a local area network (LAN) giving
computer terminals the ability to access data or exchange information electronically.
specification for Wireless Access Point (WAP) in order and in conformity with the
requirements of Republic Act 6975, as amended by Republic Act 8551, its Implementing
Rules and Regulations (IRR), all related logistics policies and issuances of the
Commission, to meet the requirements of the PNP;

administer and control the PNP HAS RESOLVED, AS IT HEREBY RESOLVES to
approve the standard specifications for Wireless Access Point (WAP) to read as
follows:
I. Description:
A device that allows wireless communication devices to connect to
wireless network using wireless protocol standards.
II. Specifications:
Wireless Technology : IEEE 802.11 b/g and/or latest
Frequency Spectrum : 2.4 GHz or as defined by latest wireless
technology
Transmission Speed : 54 Mbps or higher
Device Management : Web-based management software with
optional SNMP
Wireless Distribution : ● AP Client;
System ● PtP Bridge;
● PtMP Bridge; and/or
● Repeater
Wireless Security : ● Wireless Encryption Protocol (WEP)
● Wi-FI Protected Access 2 (WPA2)

● MAC Address Access Control (WPA-
TKIP/WPA-AES); and/or
● Other latest wireless security standards
Interface/Ports : ● At least one (1) 10/100 Base TX LAN or
● At least one (1) 10/100/1000 Base-T LAN
Wireless Signal Range : ● Indoors: 100 meters;
● Outdoors: 400 meters or better
Modulation Technology : ● Orthogonal Frequency Division Multiplexing
(OFDM);
● Complementary Code Keying (CCK);
● Phase Shift Keying (PSK) variations; and/or
● Other latest wireless modulation standards
Antenna Type : Dipole or better external antenna
LEDs : Power, LAN, Activity and other indicators
Power Input External Power Supply Direct Current (DC)
Accessories : ● AC to DC Adaptor
● UTP Patch Cord
● CD Installer/Driver/Manual
III. Warranty : At least one (1) year warranty on parts and

services

WIRELESS ACCESS POINT (WAP) PICTURE:

Makati City

LOCAL AREA NETWORK (LAN) CABLING

Commission, for insignia of ranks, awards and medals of honor”;

dated September 28, 2009, has favorably submitted and indorsed the standard
specifications of the Local Area Network (LAN) Cabling for consideration of the
Commission;
WHEREAS, there is a need for LAN Cabling specifications as basis to form a

working group or network using materials that are of standard basis set by the Institute
of Electrical and Electronics Engineers (IEEE) and therefore will not favor any particular
brand or supplier;
WHEREAS, after thorough review and evaluation, the proposed standard

specifications for LAN Cabling, are in order and conforms with the requirements of
Republic Act No. 6975, as amended by Republic Act No. 8551 and its Implementing
Rules and Regulations (IRR), and all existing policies and issuances of the Commission
to meet the requirements of the PNP;

administer and control the PNP, HAS RESOLVED AS IT HEREBY RESOLVES to
approve the standard specifications for Local Area Network (LAN) Cabling, to read as
follows:
I. SPECIFICATIONS
Protocol : Ethernet Protocol (802.3 family)

: 10Mbps – 10 Base-T Ethernet (IEEE 802.3);
: 100Mbps – 10/100 Base-TX Fast Ethernet
(IEEE 802.3 µ);
: 1000Mbps-10/100/1000 Base-T/TX Gigabit
Ethernet (IEEE 802.3z);
: 10-Gigabit-10 GBase-R Ethernet (IEEE
802.3ae); or
: Latest network cabling
Standard Cable Type: Cat 5, Cat 5e or Cat 6; for 10Mbps – Base-T
(802.3) or for 100Mbps – Fast Ethernet
(802.3µ);
: Cat 6, for Gigabit Ethernet (802.3z);
: Optical Fiber Optics for 10-Gigabit – 100 Base-
R (802.3ae);

: Cat 6e or latest: for 10 Gigabit – 10GBase-X/T
(802.3Ae); or
: Latest technology cabling for compatible
protocol
II. ACCESSORIES:
a. Microphone handle camera mount

b. Digital quality folding headset
c. 6‟tape recorded connector cable
d. “AA” battery for microphone
e. 9-Volt Battery for amplifier
f. Slide lock hard carry case
III. AFTER SALES SUPPORT:
The supplier/manufacturer must be ready to provide maintenance and/or

repairs and there should be available spare parts in the market.
IV. WARRANTY: At least two (2) years warranty on parts and service.
V. Must pass the PNP Test and Evaluation.

LOCAL AREA NETWORK (LAN) CABLING

Makati City

EXTERNAL HARD DRIVE


specifications of External Had Drive for consideration of the Commission;
WHEREAS, there is need for a External Hard Drive Specifications as basis to

acquire a type of portable hard drive which is externally connected to a computer use to
carry/back-up/store large files;

specifications for External Hard Drive, are in order and conforms with the requirements
of Republic Act No. 6975, as amended by Republic Act No. 8551 and its Implementing
Rules and Regulations (IRR), and all existing policies and issuances of the Commission

approve the standard specifications for External Hard Drive, to read as follows:
I. SPECIFICATIONS
Storage : 80 Gb higher
Interface : USB version 2.0 or latest interface
Type of Device : Solid State Drive (SSD) or Disk-based
Form Factor : 2.5” or 3.5” standard
Dimension : Height x Width x Depth:
2.5 standard : 0.7 in x 3.2 in x 5 in (maximum)
3.5 standard : 1.6” x 5” x 8.1” (maximum)
Standard : SATA or latest hard disk standard
Security/Software: Back-up Software and Encryption (optional)
Casing : Metal enclosure/casing
Color : Black or dark color
Accessories : USB Cable connector
: CD installer/driver/manual

II. WARRANTY
At least one (1) year warranty on parts and services
III. Must pass the PNP functional test and evaluation

EXTERNAL HARD DRIVE PICTURE:

Makati City

USB THUMB DRIVE/FLASH DRIVE


specifications of the USB Thumb Drive/Flash Drive for consideration of the Commission;
WHEREAS, there is need for USB thumb drive specifications as basis to acquire
a plug-and-play portable storage device that uses flash memory and is lightweight
enough to attach to a keychain which can be plugged in on a USB port of laptops of
computers;

specifications for USB Thumb Drive/Flash Drive, are in order and conforms with the
requirements of Republic Act No. 6975, as amended by Republic Act No. 8551 and its
Implementing Rules and Regulations (IRR), and all existing policies and issuances of
the Commission to meet the requirements of the PNP;

approve the standard specifications for USB Thumb Drive/Flash Drive, to read as
follows:
I. SPECIFICATIONS
Storage Capacity : 4 GB or higher

Security : AES CBC-mode hardware encryption (AES-
Advanced Encryption Standard, CBC-Cipher
Block Chaining) (optional)
Interface/Connection : 1 x 4-pin Type A Male USB 2.0
Form Factor : Hot-swappable Portable
Additional Feature : Shock proof casing (optional)
: Swivel-type or pull-type, or better (not using
detachable/separate lid/cover)
Accessories : USB Cable Connector
: Driver/Manual (optional)
II. WARRANTY : At least one (1) year warranty on parts and

services)

III. Must pass the PNP Test and Evaluation

USB THUMB DRIVE/ FLASH DRIVE PICTURE:

Makati City

PNP DATA WAREHOUSE

“approve or modify plans and program on education and training, logistical

dated October 22, 2009, has favorably submitted and indorsed the standard
specifications for PNP Data Warehouse, for consideration of the Commission;
WHEREAS, there is need for a PNP Data Warehouse specification which shall
be the basis to acquire a central repository of an organization‟s electronically stored
data designed as an Executive Information System for decision-making through a
facility of reporting and analyses of data from different sources. In essence, the concept
is intended to provide an architectural model for the flow of data from operational
systems to decision support environments;
WHEREAS, the PNP Data Warehouse is a project that integrates operational

and administrative databases for a centralized database to provide statistical reports for
effective decision-making, strategic analysis and planning at the executive level of
presenting a single version of information coming from different PNP databases
composed of two groups of databases for convergences as a single Data Warehouse,
with the following groupings:
Group Information System Office

PNP Crime Information Directorate for Investigation
System and Detective Management
(DIDM)
Group I Warrants of Arrests Criminal Investigation and
(Operational Information System Detection Group (CIDG)
Databases) Wanted/Stolen Vehicle Highway Patrol Group (HPG)
Information System
Firearms and Explosives Firearms and Explosive
Information System Division, Civil Security Group
(FED, CSG)
Security Agencies and Guards Security Agencies and Guards
Information System Supervision Division, Civil
Security Group (SAGSD,
CSG)
Personnel Accounting Directorate for Personnel and
Information System Records Management (DPRM)
Logistics Information Directorate for Logistics/
Management System Logistics Support Service

(DL/LSS)
Retirement Claims Information Directorate for Comptrollership
System (DC)
Group 2 Training and Education Directorate for Human
(Administrative Information System Resource and Doctrine
Databases) Development (DHRDD)
Pre-Charge Information Directorate for Investigation
System and Detective Management
(DIDM)
PNP Salary System Finance Service/Information
Technology Management
Service (FS/ITMS)
Health Service Information Health Service (HS)
Management System
WHEREAS, the PNP with dissimilar or disparate database from Transaction

Processing Systems (TPSs) for its operational and administrative police functions is
formalizing projects and activities to integrate these data bases to develop a centralized
integrated database or a Data Warehouse that shall present statistical related data for
executive users, and provide access to host of records and information to operational
units, with its conceptual framework for the PNP Data Warehouse Database
Convergence presented in Figure 1;
WHEREAS, shown in Figure 2 is the PNP Management Information System

(MIS) Conceptual Framework as the general architecture for the integration of
Information System of the PNP that will consist of the integration and interconnection of
front-line Information Systems‟ operational database while providing access to
administrative database for management of PNP‟s logistical and personnel resources;
WHEREAS, the PNP Data Warehouse shall be a part of the PNP Management
Information System to access various Information Systems of the organization via the
PNP Campus Network (Local Area Network) or through the Internet (Wide Area
Network) via the PNP‟s web portal or the ePNP (electronic-PNP);
WHEREAS, after thorough evaluation, the standard specifications for PNP Data
Warehouse, conforms with the requirements of Republic Act No. 6975, as amended by
Republic Act No. 8551, the Implementing Rules and Regulations (IRR), logistics policies
and issuances of the Commission, to meet the requirements of the PNP;

administer and control the PNP, RESOLVES TO ADOPT AND PRESCRIBE the
standard specifications for PNP Data Warehouse, to read as follows:
I. HARDWARE REQUIREMENTS
ITEM 1. Blade Server
Description: The servers will be used as Primary Domain Controller,

Secondary Domain Controller, Data Warehouse Server, Web Server,
Business Intelligence Server and Database Back-up Server.
Features Specifications
Category Branded and brand new
Type Blade server
Processor Quad processing capability at 1.86 GHz with 8
cache, or better

Motherboard Compatible with processor
Memory 6 GB minimum
Hard Disk 2 units x 146 GB Hardisk Drive – Serial Attached
SCSI (SAS) or SATA (hot-swappable option for
SAS) or higher capacity
I/O Interface At least one (1) PCI-extended (PCI-X), one (1)
PCI-Express (PCI-e) and/or better
Fiber Channel Interface Fiber Channel Host Bus Adapter (HBA) compatible
with I/O Interface (option for SAN connection) or
better technology
Networking Two (2) Gigabit Ethernet Controller or
better; and
Additional management network adapter
port (optional)
Software Licensed latest Networking Operating
System compatible with the Datawarehouse
Software
Latest licensed server and anti-virus
Latest licensed office application (optional)
Accessories CD Installer/Driver/Manual
Warranty At least 3 years on parts and service
ITEM 2. Blade Server Chassis/Enclosure
Description: Blade server enclosure/chassis is for housing blade server

which can also accommodate rack-type servers/devices. It has an integrated
connectivity for devices and power.
Category Branded and brand new, and compatible with the
blade servers
Chassis Minimum of 8 Full-Height Blade Type Devices or
expandable to 16 Half-Height Blades
Power Supply Minimum of six (6) compatible power supply
sufficient to power blade server and other blade
devices in the enclosure
Cooling Modules Minimum of six (6) hot-swap and redundant
blowers standard
Standard Media DVD-RW or better – accessible from each server
Software Systems Management
I/O ports Keyboard, Video, Mouse, Ethernet, USB and/or
better
Training User‟s training to at least 5 personnel
Warranty At least 1 year on parts and service
ITEM 3. Workstation
Description: The workstations will be used for development, testing and

system maintenance of the Data Warehouse.
Processor Quad processing capability 2.66 GHz or higher
Motherboard Compatible with processor
Video Card Video card or onboard with at least 256 MB DDR2
(not shared) or higher capacity

Memory 2 GB RAM or higher
Hard Disk 250 GB SATA or higher
Optical Drive DVD-RW (Re-writable) Multi-layer or better
Monitor 17” LCD or higher
Sound On board sound card with speakers
Wireless Connection 802.11 b/g WI-FI (USB or PCI) or better
Networking Card or onboard Gigabit Ethernet controller or
higher
Peripherals PS2 keyboard and optical mouse with mouse pad
Power Supply 500 VA UPS
Software Licensed latest Operating System – Original
Equipment Manufacturer (OEM)
Latest licensed office application
Latest licensed anti-virus and
Latest licensed personal firewall
ITEM 4. Storage Area Network
Description: Is storage solution/architecture that allows remote computer

storage devices to act as locally attached storage devices to the server using
a Fibre Channel fabric topology or other network connectivity technology.
Category Branded, brand new and compatible with blade
server
Raid Controller Dual Active or better
Cache per controller 512 MB battery-backed cache with 1 GB upgrade
option or higher
Raid Level RAID, 0, 1, 3, 5, 6, 10 or better
Hard disk At least 10 disk storage bays to hold at least a total
of four (4) terabytes, or higher
Disk Drive interface Serial Attached SCSI (SA) or better
Form factor Rack-mountable
SAN Switch Integrated Storage Area Network Switch with
minimum of 4 FC ports – compatible with blade
enclosure/chassis
Transceivers SW Small Form Factor Pluggable (SFP) for
Storage Area Network connection (at least 4 pcs)
Fiber Cables Five (5) meters Fiber Channel Cables, at least four
(4) pcs. to connect the Integrated SAN switch to
the SAN disk storage
Software Storage Management
Training User‟s training to at least 5 personnel
ITEM 5. Backup Tape Device – Blade Type
Description: This device will be used for back-up of data on a tape storage
device. The Tape device must be compatible with the blade server type form.
Tape Drive Type Linear Tape Open 4 (LT04) Ultrium Technology or
better
Form Type Blade type compatible with blade server

chassis/enclosure
Physical Capacity Up to 1.6 TB per cartridge with 2:1 compression;
800 GB native or higher
Buffer Size 128 MB minimum
No. of Tape Drivers 1 drive minimum
Data transfer rate 120 MB/sec native minimum
Accessories Minimum 6pcs Data Tape 1 TB or higher
At least 1 Cleaning Cartridge
CD Installer/Driver/Manual
ITEM 6. Server Rack Cabinet for Blade Server and Accessories
Description: The unit that will house the servers, disk devices, network
switches, and Unified Threat Management/Gateway.
Rack size 19” standard
Height Minimum 42 U
Color Black or dark color
Integrated Features Integrated rack mount 17” (or higher) flat
panel (LCD) monitor console kit;
Integrated Keyboard Video Monitor and
Mouse (KVM) switch; and
Rack accessories/tools.
Warranty At least 1 year on parts and service.
ITEM 7. Uninterrupted Power Supply
Description: The equipment protects server, network switches, Storage

Area Network and other devices.
Output Power Capacity 3,000 VA/2,700 Watts or higher
Input Voltage 110V – 240 AC
Output Voltage 220 V AC
Typical Recharge Time 3 hours or better
Typical Backup at Full 3.0 minutes (2,700 watts) or better
Load
Interface ports DB-9 RS-232 (connectors), USB or better
Form factor Rack-mount
ITEM 8. Network Printer
Description: For printing reports.
Printer Type Laserjet network printer
Print speed (black) 26 ppnt or higher
Print quality 1,200 x 1,200 dpi or higher
Duty cycle 15,000 pages minimum

Recommended monthly 750 to 3,000 or better
page volume
Memory 32 MB minimum
Network Connectivity 10/100 port (IEEE 802.3µ Type 100 Base-TX)
Standard Connectivity Hi-Speed USB or better
Accessories USB Connector
UTP patch cord
CD Installer/Driver/Manual
ITEM 9. Multi-Purpose Scanner/Printer/Copier
Description: Four-in-one printer for printing, scanning and copying

documents/photos.
Type Printer/Scanner/Copier (Flatbed Scanner)
Print Resolution 4800 x 1200 dpi resolution or better
Print speed 19ppm mono / 15 ppm color 4” x 6” (4R)
borderless photo in approx. 70 sec or better
Scan 600 x 1200 dpi or better
Cartridges 1 black and 3 separate colour cartridges or better
Copy speed 19cpm mono/14cpm color or better
Interface USB 2.0
Paper Type Photo, plain paper, banner, envelopes,
transparencies, labels, cards, iron-out, transfers,
stickers and alike
Accessories With Initial Ink Cartridges
Power Cord
USB Connector
Installer and manual
ITEM 10. Digital Camera
Description: The Digital Camera will be used for documentation purposes.
Effective Pixels 12.1 mega pixels camera or higher
Optical zoom 4x or higher
LCD 2.7” or higher
Image Stabilizer Steady shot technology or better
Internal Memory At least 15MB or higher
Standard connectivity USB 2.0 Hi-speed or higher
External Memory At least 4 GB Memory Stick
Power Source Direct Current (DC) rechargeable battery
Accessories Power adaptor for recharging
USB connector
Manual/installer CD
Stamina (Battery life) 370 shots/18mins or higher
Warranty At least 1 year on parts and service.

II. NETWORK REQUIREMENT
ITEM 11. Local Area Network
A. Structured Cabling at the Server Site and Remote Connections to

PNP Offices; and/or
Description: To perform structured cabling at server site and to install an

aerial and outdoor Network backbone from the server site to the remote PNP
Offices, and distribution nodes including Fiber optic switches,
communications equipment, network materials, tools, civil works, testing and
configuration, as follows:
Network Technology Gigabit (1000 Mbps) Ethernet:
IEEE 802.3z (1000Base-X) for fiber optics
LAN;
IEEE 802.3ab (1000Base-T) for copper
(UTP) LAN; and
Gigabit Interface Converter (GBIC) as
standard transceiver to support both UTP
and fiber optics in an Ethernet Switch;
Network Speed 100 to 1000 Mbps
Cabling at the Server Main Site Local Area Network: Giga-
Site Ethernet (CAT 6) cabling at the main site for
servers and workstations;
Cabling Rack Cabinet: Installation of rack
cabinet for cable termination in patch
panels, and for switches/hubs;
Switches/hubs (rack-mountable):
Installation of two (2) Gigabit Ethernet
switches/hubs (24-port 10/100/1000) with at
least four (4) Fiber Optics SFP/mini-GBIC
for backbone connectivity;
Wireless Access Point: Installation of
Wireless Access Point (WAP) to
accommodate wireless connectivity
Cabling for Backbone Backbone: Eight (8) Fiber Optics cabling
connecting the main site (center) to PNP
Offices (remote) with databases situated in
8 different Buildings;
Remote Connection: Installation of racks
with patch panel for cable termination in
remote site;
Switches/hubs (rack-mountable):
Installation of one (1) Gigabit Ethernet
switches/hubs (12-port 10/100/1000) with at
least two (2) Fiber Optics SFP/mini-GBIC
for backbone connectivity
Cabling at Remote Sites Remote Site Local Area Network: Giga-
Ethernet (CAT 6) cabling at the remote sites
to connect remote servers with database to
switches/hubs;
Wireless Access Point: Installation of
Wireless Access Point (WAP) to
accommodate wireless connectivity

Fiber Optic Cable Mode Single-mode or multi-mode fiber optics as
compatible with fiber optics SPF/mini-GBIC over
the required distance or latest technology
Fiber Core Minimum of 4 core fiber cable or as required for
backbone cable with redundancy
Additional Cabling Cabling layout design/plan
Services Requirements Minor office/room civil works for cable
layout
Modular jack per node (connection
terminals)
Patch cords to connect workstations to
modular jacks
Testing and implementation
User‟s training to at least 10 personnel
Warranty on parts and At least 5 years – Fiber Optic Cable
service of the following At least 3 years – Unshielded Twisted Pair
(UTP)
B. Wimax Wireless Network Setup
Description: To setup wireless network covering the entire Camp Crame

using WiMax wireless technology primarily for the eight (8) buildings housing
twelve (12) offices with databases and for general wireless network
connectivity inside Camp Crame.
Tower/Antenna Wimax Base Antenna to cover the entire Camp
Crame (50 km or 30 Miles radius from base)
Technology IEEE 802.16e (Mobile WiMaz) or better
Frequency Spectrum 2 to II GHz
Network Speed 4Mbps to 70 Mbps
Transceiver Minimum of twenty-five (25) WiMax subscriber
units as transceiver for remote nodes/connections
Switch/Hub Minimum of twenty-five (25) Gigabit
Ethernet Switches (8-port 10/100/1000T or
better) for remote nodes central connectivity
Patch cord from the transceivers to the
switches/hubs
Wireless Access Points Minimum of twenty-five (25) Wireless
Access Points for remote notes WiFi
Access
Patch cord from the Giga Ethernet Switch to
the WAPs
Internet Gateway Cabling of Giga-Ethernet (CAT 6) Local
Connectivity Area Network from Wimax base antenna to
the router/gateway; and/or
WiMax Line-of-sight (LOS) Backhaul to ISP
or remote Internet gateway
Database Server and Twelve (12) nodes in remote sites cabling of
Other Remote Sites Giga-Ethernet (CAT 6) from switches/hubs
Connectivity to database servers (or office existing
internal network)
Additional Wireless Network layout design/plan
Network Services Civil works for antenna and its cabling to
Requirements connect to DSL

Minor office/room civil works for cable
layout in remote sites
Modular jack per node (connection
terminals) as needed
Patch cords to connect workstations/WAPs/
Switches/Hubs
Testing and implementation
Warranty on parts and WiMax Antenna, Transceivers and cabling –
service At least 3 years
Switches/Hubs and WAPs – At least 1 year
ITEM 12. Gigabit Ethernet Switch with Gigabit Interface Converter

(GBIC)
Description: Gigabit/Fast Ethernet Switches with Fiber Optic/mini-GBIC

transceivers port.
Standard Minimum of eight (8) auto-sensing 10/100/1000
ports, compatible with:
IEEE 802.3 Type 10 Base-T
IEEE 802.3u Type 100 Base-TX
IEEE 802.3ab Type 1000 Base-T
IEEE 802.3z Type 1000 Base-X
and/or latest
No. of ports Four (4) SFP/mini-GBIC connectivity or higher
(For Fiber Channel or Backbone using Fiber
Optics only)
Transceiver Minimum of two (2) Fiber Optic SFP/mini-GBIC
transceivers (For Fiber Channel or Backbone
using Fiber Optics only)
Processor 266MHZ, 8MB Flash, 64 MB SDRAM or higher
(optional)
Software Management Software (Optional)
Form factor Rack-mountable or proprietary casing
Training User‟s Training to at least 5 Personnel
Accessories Power cord
CD Installer/Manual
ITEM 13. Digital Subscriber Line (DSL) Internet Connection
Description: Internet connection requirements.
Bandwidth Minimum 3.2 mbps (download speed) or
higher
IP requirements 5 Static IP address or higher
ITEM 14. Unified Threat Management (Enterprise)
Description: Gateway/Router/Firewall/Virtual Private Network for Internet

access security.

Firewall throughout 1 Gbs or higher
VPN throughout 300 Mbs or higher
Concurrent connections 500,000 or higher
Memory 2 GB or higher
Hard drive 74 GB SATA or higher (optional)
Interface/Ports Minimum of 2 x RJ-45 10/100-Tx LAN
Minimum of 2 x Gigabit Ethernet Port
Minimum of 2 x USB
1 x Serial (Standard)
1 x VGA (Standard)
1 x Keyboard (Standard)
Expansion Slot SFP/Mini-GBIC (Optional)
Form factor Rack-mountable
Software Management Software
Accessories Power cord
CD Installer/Manual
Training Minimum 5 personnel
Upgrade//Update At least 1 year software update
III. SOFTWARE REQUIREMENT
ITEM 15. Data Warehouse Software Package
Features Descriptions
Business Intelligence It features interactive dashboards for accessing
business intelligence and applications content.
Web-based Online Analytical Processing (OLAP)
presentation and reporting.
Relational Database Relational Database Management System
Management System (Standard Query Language) which will store and
(Enterprise Edition or manage the Data Warehouse Database
higher)
Data Integration It will regularly extract and load new updated PNP
data to the Data Warehouse
Data Warehouse Metadata (Extract Transform Load (ETL)/Data
Profiling and Data Quality (DQ) Server, Front-End)
Application/Web Server For implementation of Application/Web services.
Services
Enterprise Manager Data Warehouse Administration Functions
Training Training to at least 10 personnel:
- Database Administration
- Data Warehouse System Administration
(Process)

DATA WAREHOUSE

Makati City

WIRELESS WIDE AREA NETWORK DEVICES


its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-27, has
favorably submitted and indorsed its proposed Standard Specifications for Wireless
Wide Area Network (Wi-WAN) Devices for consideration of the Commission;
WHEREAS, the proposed Standard Specifications for the Wi-WAN Devices will
serve as a highway in sharing information between PNP Offices interconnecting all
District Offices and selected Police Stations through various IP-based devices such as
Voice Over Internet Protocol (VoIP) telephony, Information exchanges, and video
sharing.
WHEREAS, the Standard Specifications for Wi-WAN Devices will not benefit nor
favor any particular brand/product of a manufacturer in the procurement thereof;
WHEREAS, after thorough evaluation of the proposed Standard Specifications

for Wi-WAN Devices, the same are found to be in order and in conformity with the
requirements of Republic Act No. 6975 as amended by Republic Act No. 8551, its
Implementing Rules and Regulations (IRR), all existing related logistics policies and
issuances of the Commission to meet the requirements of the PNP;

administer and control the PNP HAS RESOLVE, AS IT HEREBY RESOLVES TO
ADOPT AND PRESCRIBE the proposed Standard Specifications for Wi-WAN Devices
to read as follows:
I. FEATURES
The Wireless Wide Area Network will be for the use of the PNP Offices
and all authorized PNP Personnel having a user profile stored in the server
database.
A. Wireless Backbone:
 Shall operate on frequencies of 4.9 GHz to 5.8 GHz

 Are Orthogonal Frequency-Division Multiplexing (OFDM) and
capable of non/near line-of-sight transmission.

 Compact radio devices with integrated or external antenna
 Server authenticated network users with database
 Centralized bandwidth management
 Weather resistant. Radio system can withstand wind loading up to
300 km/hr
 Master-Slave configuration. This eliminates unauthorized
connection over the network using the same frequency.
II. TECHNICAL SPECIFICATIONS:
A. 5.4 Access Point

B. 5.4 Subscriber Module
C. 4.9 Point-to-Point Backhaul (17 Mbps)
D. 4.9 Point-to-Point Backhaul (34 Mbps)
E. 5.9 GHz Point-to-Point Backhaul (150 Mbps)
F. Cluster Management Module Micro
G. Canopy Surge Suppressors
H. OFDM Surge Suppressors
I. Router Switch/Hub
J. Network Cable
K. Canopy Power
L. Pole antenna tower
M. Server
N. Workstation Computer
O. Laptop
P. Internet Protocol (IP) Phone Set
Q. Software License
R. Accounting Software
S. Virtual Private Network (VPN) Router
T. Power Supply for IP Phone Set
U. Enterprise SMS
V. Installation Materials
III. DETAILS OF SPECIFICATIONS
Date Rate : 20 Mbps Data rate, 10 Mbps Useful

Throughput or better
Distance : Up to 2 miles with integrated antenna
Frequency range of band : 5470-5900 MHz
Power Over Ethernet (POE) : Supported (802.3af)
Channel Bandwidth : 20 MHz or better
Modulation Type : High Index 4-level FSK (Optimized
for interference rejection)
Security : Data Encryption Standard (DES),
proprietary scrambling mechanism,
optional advance Encryption
Standard (AES)
Latency : 5-7 msec
Nominal Receiver Sensitivity (dBm) : -86 dBm (typical) or better
Antenna Gain (dB) : 7 dB or better
Antenna Alignment : Audible antenna alignment alarm
Operating Modules : Point to Multipoint, Point to Point
Temperature : -40 °C to 55 °C (-40 °F to 131°F)
Wind Load : 190km/hr (118mi/hr) minimum
Interface : 10/100 Base T, half/full duplex, Rate
auto negotiated (802.3 compliant)
Protocols Used : IPV4, UDP, TCP, ICMP, Telnet,

HTTP, FTP, SNMP
Configuration : HTTP, Telnet, FTP, SNMP Version
2c
3 dB Beamwidth, Azimuth : 60 degrees
3 dB Beamwidth, Elevation : 60 degrees
Radio Type : Time Division Duplex (TDD)
B. 5.4 GHz Subscriber Modules
Latency : 5-7 msec

Configuration : HTTP, Telnet, FTP, SNMP Version 2
Radio Type : Time Division Duplex (TDD)/Time
Division Multiple Access (TDMA)
Data Rate : 20 Mbps Data rate, 10 Mbps Useful
Throughput
Receiver Sensitivity : -86 dBm (typical) or better
Modulation : High Index FSK (Optimized for
interference rejection)
Weather Proof : Outdoor, Rugged, Weatherproof
Security : DES, proprietary scrambling
mechanism; optional AES Encryption
POE : Supported (802.3 at)
Distance : Up to 2 miles with integrated antenna
Mount Method : Mast, Pole Mounted
Operating Modes : Point to Multipoint, Point to Point
Wind Load : 150 Mph or better
Gain : 8 dBi or better
Antenna Alignment : Audible Antenna Alignment Alarm
Channel Bandwidth : 20 MHz
3dB Beamwidth, Azimuth : 60 degrees
3dB Beamwidth, Elevation : 60 degrees
Frequency Range : 5470-5725 MHz
Antenna Type : 5.4 GHz 60 degrees integrated
Sector Antenna
Operating Temperature : -40 °C to 60°C
C. 4.9 GHz Point-to-Point Wireless Backhaul (17 Mbps)
Network Connector : 1x10/100

Radio Power (max) Varies with modulation mode and
setting from 0 dBm to 25 dBm
Configuration : Web or SNMP using MIB-II and
Private MIB
Radio Type : Orthogonal Frequency Deviation
Multiplexing (OFDM)
Data Rate : Dynamically Variable modulation
ranges from 2 Mbps to 17 Mbps
Receiver Sensitivity : Adaptive, varying between -96.5 dBm
and -72 dBm according to modulation
selected
Modulation : Dynamic, adapting between BPSK
single and QAM dual
Weatherproof : Outdoor, Rugged, Weatherproof
Security : Proprietary Scrambling Mechanism,
optional AES 128 and 256 bit
encryption

VPN : Supported
POE : Included
Distance : Non-Line of Sight (Non-LoS) up to 6
miles (10 Km), Near-Line of Sight
(Near-LoS) up to 25 miles (40 Km),
Line of Sight (LoS) up to 124 miles
(200 Km)
Operating Modes : Point to Point Bridge
Wind Load : 150 Mph
Frequency Range : 4945 – 4985 MHz
RF Connector : 2 x N-Female (optional)
Operating Temperature : -40 °C to 60 °C
D. 4.9 GHz Point-to-Point Backhaul (34 Mbps)
Network Connector : 1x10/100

Private MIB
Multiplexing (OFDM)
Receiver Sensitivity : Adaptive, varying between -96 dBm
selected
single and QAM dual
encryption
VPN : Supported
POE : Included
(200 Km)
Wind Load : 150 Mph
E. 5.9 GHz Point-to-Point Backhaul (150 Mbps)
Network Connector : 1x10/100/1000, 1 x T1/E1, 1x1000

BaseSX (optional)

Private MIB
Multiplexing (OFDM)
Receiver Sensitivity : Adaptive, varying between -96 dBm
selected
single and QAM dual
encryption
VPN : Supported
POE : Included
(200 Km)
Wind Load : 150 Mph
Channel Bandwidth : 10-40 MHz
F. Cluster Management Module Micro
Power : 0.3 Amp@24 VDC, separate

115/230V AC to 24 DC power
converter
Operating Temperature : -40 °C to 55 “C (-40 °F to 131 °F)
Dimensions : 12 in H x 10 in W x 3 in D
Weight : 8.0 lbs
Operating humidity : 100% condensing
G. Canopy Surge Suppressors
Dimensions : H 5.2 in x 5.0 in x D 1.7 in (H 132mm

x W 127 mm x D 43.2mm)
Space Between Mounting Holes : 4.25 in (108 mm)
Size of Knockouts : 0.75 in (19 mm)
Operating Temperature : -40 °C to 55 °C (-40 °F to 131 °F)
Internal Connectors : RJ 45
Weight : 1.0 lbs
Capacity : 1500J peak pulse energy dissipation
with 10/100 µs waveform

H. Orthogonal Frequency Division Multiplexing (OFDM) Surge
Suppressors
 2 R45 Connectors
 Transfer rate 1000 baseT
 Line to line and line to ground protection mode
 5 nanoseconds
 120A peak
 1400 watts peak power Nema-3r/ip65
I. Router Switch/Hub
 Cisco Catalyst 500 16 ports (Branded and New)
J. Network Cable
 Cat 5e UTP Cable
K. Canopy Power Supply

 90-240 VAC 0-5A 60 Hz output+24VDC Output Power Capacity
(preferably 12V)
L. Pole Antenna Tower
 60 feet
 Locally fabricated
 10 feet each segment
 Elbow steel bars welded on the side as the ladder rungs
 The post is guyed with steel wires involved at minimum of 60
degrees from the sides to the west
 Includes a rolls of guying wire
M. Server Computer (standard specification, Branded and New)
PROCESSOR Quad Processing Capable or Better

CACHE MEMORY 12 MB (2x6 MB) L3 Cache
MEMORY 6 GB (3x2GB) DDR3 1333 MHz
NETWORK CONTROLLER Two (2) NC382i Dual Port Multifunction
Gigabit Server Adapter
STORAGE CONTROLLE Smart Array P4 109/256 MB Controller
HARD DRIVE 2x146 GB 10K 6G 2.5 SAS DP HDD or
better
OPTICAL DRIVE DVD-RW
FORM FACTOR Tower
POWER SUPPLY 460 W Hot Plug Power Supply,
Redundant Optional
WARRANTY 3 years on Parts, 3 years on Labor and
3 years On-Site warranty
N. Workstation Computers (Branded and New)
PROCESSOR Dual Processing Capable or Better

MOTHERBOARD Compatible System Board to the
Processor
OPERATING SYSTEM Windows Vista Premium (Licensed)
ANTIVIRUS With Spyware and Malware Protection
(Licensed)
MEMORY 2 GB DDR2 800 MHz or higher

HARD DRIVE 320 Gigabytes or higher
OPTICAL DRIVE DVD-RW or better
MONITOR 17-inch LCD Monitor or better
KEYBOARD Multimedia Black Keyboard or better
MOUSE Optical Mouse
AUDIO High Definition Audio 5.1 Surround or
better
NETWORKING/WIRELESS Integrated 10/1000 BaseT Network
Interface
FRONT ACCESS With Multiple High Speed USB port,
Microphones port and Headphone port
REAR ACCESS With Multiple High Speed USB port,
Line-out, Mic-in, LAN
POWER SUPPLY Uninterruptible Power Supply (UPS),
400 watts/650VA or better
WARRANTY 1 year on parts and services
O. LAPTOP (Branded and New)
PROCESSOR Dual Processing Capable or Better

OPERATING SYSTEM Windows Vista Home Premium
(Licensed) or better
MEMORY 4 GB DDR2 or higher
HARD DRIVE 320 Gigabytes or higher
OPTICAL DRIVE DVD-RW or better
NETWORKING/WIRELESS 802.11A/B G Wireless Local Area
Network (WLAN)
WARRANTY 1 year on parts and services
P. Internet Protocol (IP) Phone Set
10BT/100BT connection Half/Full Duplex with auto negotiation

and configuration
Voice Over Internet (VoIP) H323 voice compliance, Real-Time
Standard Transport Protocol
Voice Compression G711m G723.1, G729a
Standards
Interface Internal man machine interface to
configure Internet Protocol parameters
Display 1x20 character black and white
Visible Font 5/8 (including underline)
Visible area size 75 x 12 mm
Power Supply Consumption between 3.84 and 6.49W
(consumption)
Q. Software Licenses
 A licensed software that supports the existing Private Automated

Branch Exchange and works with the installed operating system
(e.g. Alcatel Lucent‟s Client G729 and Standard Internet Protocol)
R. Accounting Software
 A licensed software that supports the existing Private Automated

Branch Exchange and works with the installed operating system
(e.g. Alcatel Lucent‟s 4760 Accounting Add)

S. Virtual Private Network (VPN) Router
 4-port UTP 10/100 Mbps Auto-sensing (1-port UTP for ADSL and
Cable Modern Connection, 1-port RS-232, I-port Console)
 Internet Account Sharing, NAT, Web Configuration, Firewall, VPN,
PPTP and Layer 3 IPSec Support, DHCP Server, DMZ Support,
Virtual Servers, UPnP
 Up to 4,096 Concurrent Sessions, 40 IPsec Tunnels, 32
PPTP/L2TP Pass-Through Tunnels, 9Mbps 3DES Speed
 Domain/URL Filtering, Policy-Based Content Filtering, DOS Attack
Prevention, Intrusion Detection with Log
 Palm-Top Broadband Internet Router
T. Power Supply IP Phone
Type AC/DC Adapter

Input 230 Volts/60 Hz/60mA/13.8 VA
Output Output 42 Volts DC 150 mA
U. Enterprise SMS
 A software with license that allows short messaging between

connected IP phones
V. Installation Materials (as needed)
 Category 5 Unshielded Twisted Pair Cable

 RJ45 connectors
 RJ11 connectors
 RJ45/RJ11 Crimping Tool
 Line Tracer
 Signal Tracer
IV. WARRANTY: At least two (2) years
V. OTHER REQUIREMENTS:
o Training for at least five (5) personnel

o Calibration of Equipment
o The supplier/manufacturer must be ready to provide maintenance and/or
repairs and there should be availability of spare parts.
VI. Must pass the Functional Test of the PNP
Note: Items/data not mentioned in the specifications shall form part of the
standard offer as indicated in the brochure/technical specifications


Makati City

MULTIPURPOSE SCANNER (Document & Photo)/
PRINTER/COPIER/FACSIMILE


its Uniform and Equipment Standardization Board (UESB) Resolution No. 2009-116,
proposed standard specification for Multipurpose Scanner (Document & Photo)/
Printer/Copier/Facsimile for the use of the different PNP offices;
WHEREAS, the Multipurpose Scanner (Document & Photo)/ Printer/Copier/

Facsimile is an input device that makes optical images and documents which further
digitizes it into an electronic or digital image;
specification for Multipurpose Scanner (Document & Photo)/ Printer/Copier/
Facsimile in order and in conformity with the requirements of Republic Act 6975, as
amended by Republic Act 8551, its Implementing Rules and Regulations (IRR), all
related logistics policies and issuances of the Commission, to meet the requirements of
the PNP;

approve the standard specifications to Multipurpose Scanner (Document & Photo)/
Printer/Copier/Facsimile to read as follows:
I. Specifications:
Category : Branded and brand new

Type of Scanner : Flat bed or Document Feeder
Memory : 8MB buffer or better (option for scanner/printer/
copier laserjet type printer)
Print Tray : One (1) or higher
Print Handling : For scanner/printer/copier:
Input/Output : Paper: 20 sheets or more
Transparencies: 10 sheets or more
Feeder : Document feeder for document scanner
Print Speed : For scanner/printer/copier
Color Printing: 10 to 15 pages per
minute or better (not applicable for
monochrome laserjet printer type)

Monochrome Printing: 15 to 18 pages
per minute or better
Print Cartridges/Toner For scanner/printer/copiers:
One (1) black toner for monochrome
laserjet;
One (1) black toner and three (3)
separate color toner for color laserkjet;
One (1) black and one (1) tricolor
cartridges for color inkjet/deskjet; or
One (1) black and three (3) separate
color cartridges for color inkject/deskjet
Paper Types For scanner/printer/copier:
Photo, plain paper, banner, envelopes,
transparencies, labels, cards, iron-out, transfers
and alike (for scanner/printer/copier).
Media Size for Scanning Letter, Legal (optional), executive, card, A4 and
other applicable media sizes
Interface USB, parallel port, network connectivity or
better
Printing Size Up to 8.5” x 14” (Legal) or better
Accessories With Initial Ink Cartridges
Power Cord
CD Software/Driver/Installer/Manual
II. Warranty: At least 1 year on parts and service. Preferably with Service Centers
within the Philippines.
III. Must pass the PNP test and evaluation.

SCANNER

Makati City
AMENDING RESOLUTION NO. 2005-062 PRESCRIBING THE

SPECIFICATIONS FOR COMPUTER PRINTER


amendment to the proposed standard specifications for Computer Printer for the use
of the different PNP offices;
WHEREAS, there is need to amend the standard specification for PNP

Computer Printer in order to acquire the best quality information and communication
technology (ICT) equipment that produces a hard copy of permanent human-readable
text and/or graphics on a paper or other printing medium for data or information stored
in computers;
specifications for Computer Printer in order and in conformity with the requirements of
meet the requirements of the PNP;

approve the amendments to the standard specifications for Computer Printer to read
as follows:
I. SPECIFICATIONS
a. Category : Branded and brand new

b. Type of Printer : Color Inkjet/deskjet, color laser printer or
monochrome laserjet
c. Memory : 8MB buffer or better (option for laserjet)
d. Print Speed : Color Printing: 10 to 15 pages per minute
or better (not applicable for Monochrome
laser printers 15 to 18 pages per minute or
better
e. Print Cartridges/ : One (1) black toner for monochrome
Toner laserjet;
: One (1) black toner and three (3)
separates color toner for color laserjet.
: One (1) black and one (1) tricolor

cartridges for color inkjet/deskjet; or
: One (1) black and three (3) separate color
cartridges for color inkject/deskjet.
f. Print Handling : Paper: 20 sheets or more
Input/Output Transparencies: 10 sheets or more
g. Paper Types : Photo, plain paper, banner, envelopes,
transparencies, labels, cards, iron-out,
transfers and alike.
h. Interface : USB, parallel port, network connectivity or
better
i. Printing Size : Up to 8.5” x 14” (Legal) or better
j. Accessories : With initial Ink Cartridges
Power Cord
CD Software/Driver/Installer/Manual
II. WARRANTY:
a. At least one (1) year warranty on parts and service.
b. Preferably with Service Centers in the Philippines

COMPUTER PRINTER

Makati City
APPROVING THE STANDARD

SPECIFICATIONS FOR WIRELESS ROUTER (WR)


specifications of the Wireless Router (WR) for consideration of the Commission;
WHEREAS, there is need for a Wireless Router specifications as basis to

acquire a network device that performs the functions of a router but also includes the
functions of a wireless access point to the Internet or a computer network without the
need for a cabled connection;

specifications for Wireless Router, are in order and conforms with the requirements of
Republic Act No. 6975, as amended by Republic Act No. 8551 and its Implementing
Rules and Regulations (IRR), and all existing policies and Issuances of the Commission

approve the standard specifications for Wireless Router (WR), to read as follows:
I. SPECIFICATIONS
Wireless Technology : IEEE 802.11 b/g and/or latest

Frequency Spectrum : 2.4 GHz or as defined by latest wireless
technology
Transmission Speed : 54 Mbps or better
Network Protocols : TCP/IP, PPPoE, PPTP, FTP, DHCP, HTTP,
TKIP and/or other latest protocol
Wireless Security : Wireless Encryption Protocol (WEP);
Protocols
: Wi-Fi Protected Access 2 (WPA2);
: MAC Address Access Control (WPA-
TKIP/WPA-AES); and/or
: Other latest wireless security standards
Interfaces/Ports : I x RJ-45 10/100 Base-TX WAN;
: At least 2 x RJ-45 10/100 Base-TX LAN; and
: At least 1 x RJ-45 10/100/1000 Base-T LAN
(optional)
Wireless Signal Range : Indoors: 100 meters; and Outdoors: 400

meters or better
Modulation : Orthogonal Frequency Division Multiplexing
(OFDM);
: Complementary Code Keying (PSK)
variations; and/or
: Latest modulation technology
Device Management : DHCP (Server function) and Web-based
management config.
Security Management : NAT, Website Blocking, Port Filtering, MAC
Address Filtering, Stateful Packet Inspection
(SPI), Scheduling, IPSec and/or other
security policies
LEDs : Power, LAN WLAN (Wireless Connection)
and other indicators
Power Input : Ext. Power Supply Direct Current (DC)
Accessories : AC to DC Adaptor
: UTP Patch Cord
: CD Installer/Drive/Manual
II. WARRANTY: One (1) year warranty on parts and services
III. Must pass the PNP Test and Evaluation.

WIRELESS ROUTER

Makati City

WIRELESS ANTENNA


proposed standard specification for Wireless Antenna for the use of the different PNP
offices;
WHEREAS, there is need for a Wireless Antenna specification which will be

used as basis in the acquisition of said device for efficient and orderly interconnection of
wires from different computer terminals.
specification for Wireless Antenna in order and in conformity with the requirements of
meet the requirements of the PNP;

approve the standard specifications for Wireless Antenna to read as follows:
I. SPECIFICATIONS:
Wireless Antenna Type : Omni-directional Antenna

Frequency Spectrum : 2.4 GHz IEEE 802.11 b/g or latest standards
Antenna Range : 100 meters or better
: RP-SMA or other standard connection type
(Adapter when using different connector
standard)
Connector : Vertical or/and Vertical Linear or other
standards
Polarization : Low Loss Cable for extension 2.5 ft. Min.
Manual
II. WARRANTY: At least one (1) year warranty.

APPROVED, this 22nd day of January 2010, at Makati City, Philippines.

WIRELESS ANTENNA

Makati City
AMENDMENT TO THE STANDARD SPECIFICATIONS FOR

LAPTOP/NOTEBOOK COMPUTER (STANDARD AND FULLY RUGGED)
UNDER NAPOLCOM RESOLUTION NO. 2005-286


dated 28 September 2009, has favorably submitted and indorsed the amendment to
NAPOLCOM Resolution No. 2005-286 which prescribed the standard specifications for
Laptop Computer for consideration of the Commission;
WHEREAS, there is need to amend the existing standard specifications for Fully
Rugged Laptop/Notebook Computers which has the capability of a special chassis
under the Military Specifications;

specifications of the Laptop/Notebook Computer (Standard and Fully Rugged) are found
in order and conforms with the requirements of Republic Act 6975, as amended by
Republic Act No. 8551, its Implementing Rules and Regulations (IRR), all related
logistics policies and issuances of the Commission, to meet the requirements of the
PNP;

approve the standard specifications for Laptop/Notebook Computer (Standard and Fully
Rugged). to read as follows:
IV. SPECIFICATIONS:
Category : Branded and Brand new

Processor : Core 2 Duo, or better
Motherboard : Compatible with processor
Form Type : Laptop, Notebook or Fully-rugged Notebook/
Laptop
Memory : 2 GB RAM, or higher
Video Controller : Onboard Video Controller, 128 MB RAM (not
shared) or higher
Display : 14” LCD or better
Hard Disk : 160 GB SATA or better technology and higher
size
Optical Drive : DVD-RW or better (optional for notebook)
Sound Controller : Built-in Sound Controller
Networking (LAN) : Built-in Gigabit Ethernet Controller and Speaker

Wireless Network : Built-in Wi-Fi connection capability
Card Reader : Built-in Multi-card reader
Webcam : Built-in Webcam
Modem : Built-in Modem
Networking (WAN) : Built-in or USB Wireless WAN (HSDPA/GSM/
UMTS/EDGE) Integrated wideband antennas or
better technology
GPS : Built-in or USB GPS
USB Ports : Two (2) USB 2.0 (or latest USB version) ports,
minimum
Other Interfaces : Firewire, VGA and optional Infrared
I/O Expansion : PC Card Type II or Express Card/54 and
Memory Expansion slot
Battery : Battery life of 1 hour minimum
Special Chassis : Chassis that meets and exceeds MIL-SD 810F
(For Fully-Rugged Laptop/Notebook)
Software : Latest licensed Operating System
: Latest licensed anti-virus software
: Latest licenses Office Application
Accessories : Carrying bag
USB optical mouse
AC Adapter
CD Installer/Drive/Manual
V. WARRANTY : At least one (1) year on parts and service

: Preferably with Service Centers within the Philippines
VI. Must pass the PNP test and evaluation.
Note: Items/data not mentioned in the specification shall form part of the
standard offer as indicated in the brochure/technical specification.
APPROVED, this 22nd day of January 2010, at Makati City, Philippines.

Makati City

WIRELESS BROADBAND INTERNET KIT


dated 28 September 2009, has favorably submitted and indorsed its proposed standard
specifications for Wireless Broadband Internet Kit, for consideration of the Commission;
WHEREAS, there is need for a Wireless Broadband Internet Kit specifications as

basis to acquire a fixed or portable internet broadband service which uses wireless
frequency spectrum to provide internet access to computers and has higher bandwidth
compared to Dial-up Connections;
WHEREAS, after thorough review and evaluation, the standard specifications for
Wireless Broadband Internet Kit, conforms with the requirements of Republic Act 6975,
as amended by Republic Act No. 8551, its Implementing Rules and Regulations (IRR),
logistics policies and issuances of the Commission, to meet the requirements of the
PNP;

administer and control the PNP, RESOLVES ADOPT AND PRESCRIBE the standard
specifications for Wireless Broadband Internet Kit, to read as follows:
I. SPECIFICATIONS:
1. Product Type : Wireless Broadband Adapter

2. Connectivity : Fixed or Portable
3. Interface : USB version 2.0 or higher (For portable
only)
UTP LAN connectivity (For fixed only)
4. Requirements : For Fixed Wireless Broadband Internet Kit:
Outdoor Antenna for Light-Of-Sight
(LOS) or Non-LOS wireless broadband
connectivity and DSL Modem (with
optional router capability)
For Portable Wireless Broadband Internet Kit
USB Wireless Network Adapter as
Antenna
5. Wireless Protocol : Asymmetric Digital Subscriber Line
(ADSL) or DSL

General Packet Radio Service (GPRS)
Global System for Mobile
Communication (GSM)
Wideband Code Division Multiple Access
(WCDMA)
Enhanced Data rates for GSM Evolution
(EDGE)
High-Speed Downlink Packet Access
(HSDPA) or
Better wireless technology standards
6. Speed : Mbps Internet Access or higher with 128 Kbps
Committed Information Rate
7. Modulation : QPSK and/or 16-QAM or better technology
8. Accessories : CD Driver/Installer/Manual
Carrying Case/Pouch for Portable
Wireless Broadband USB wireless
network adapter
USB Connector Cable
AC to DC Adapter for Fixed Wireless
Broadband Internet Kt Requirements
II. WARRANTY : At least one (1) year warranty on labor and parts.
APPROVED, this 26th day of January 2010, at Makati City, Philippines.

National Headquarters, Philippine National Police
UNIFORM AND EQUIPMENT STANDARDIZATION BOARD
UESB RESOLUTION No. 2014-035
PROPOSED AMENDMENTS TO NAPOLCOM RESOLUTION NO. 2009-630;

PRESCRIBING THE MINIMUM STANDARD SPECIFICATIONS
FOR PERSONAL COMPUTER
WHEREAS, the PNP Uniform and Equipment Standardization Board (UESB) has
been mandated to deliberate and evaluate all uniforms and equipment in accordance
with the needs and requirements of the PNP as basis for prescribing specifications/
standards thereto subject to the approval of NAPOLCOM;
WHEREAS, the UESB has the authority and responsibility to prescribe uniforms
and equipment to be worn or utilized by members of the Philippine National Police;
WHEREAS, the Technical Working Group (TWG) has proposed amendment to

NAPOLCOM Resolution No. 2009-630 dated September 27, 2009 that prescribed the
standard specifications for Personal Computer;
WHEREAS, the proposed amendment provides clear provision to cover the

latest technology, arrangement for identifying the precise requirement since most
modern computers offer the necessary detailed specification, and deletion of some
obsolete component (e.g. floppy disk).
WHEREAS, the Personal Computer shall be used by the PNP as a general

purpose computer;
WHEREAS, after several meetings and deliberations were conducted by the

Technical Committee on Information Technology, modifications were introduced before
subsequent submission to the UESB;
WHEREAS, after thorough review, evaluation and deliberation, and having found
consistent with RA 8551, the UESB adopted and approved the following design and
amendments to the standard specifications for Personal Computer.
I. DESCRIPTION:
A general purpose computer that is stand-alone or connected as workstation

of a computer network.
a. Category : Branded and Brand-new

b. Processor : Quad Processing at 3.0 GHz
c. Motherboard : Compatible with processor
d. Form Type : Propriety Design/Manufacturer‟s Standard
e. Memory : 8GB
f. Video Controller : Video Card 2GB or onboard video controller
g. Display : 17” LED screen size
h. Sound Controller : Sound Card or onboard sound controller With
speaker

i. Hard Disk : 1.0TB
j. Optical Drive : DVD-RW or latest optical drive (e.g. Blue-
Ray)
k. Networking : Onboard Gigabit Ethernet Controller
l. Keyboard/Mouse : USB Keyboard and USB Optical Mouse
m. Power Supply : Automatic Voltage Regulator (AVR) or
Uninterrupted Power Supply (UPS) that is
suitable for power requirement
n. Software : Latest Licensed Operating System;
Latest License Anti-Virus Software; and
Latest Licensed Office application
o. Accessories : CD installer/Driver/Manual
III. WARRANTY
a. At least one (1) year warranty.

b. After sales support on parts and service.
NOW THEREFORE, BE IT RESOLVED AS IT IS HEREBY RESOLVED that

herein Proposed Amendment to Minimum Standard Specifications for
Personal Computer be approved and adopted, and subsequently be
endorsed to NAPOLCOM for final approval.
APPROVED, this 11th day of June 2014, at NHQ PNP, Camp Crame, Quezon
City.

PROPOSED AMENDMENTS TO NAPOLCOM RESOLUTION NO. 2010-028;

PRESCRIBING THE MINIMUM STANDARD SPECIFICATIONS
FOR LAPTOP/NOTEBOOK COMPUTER
WHEREAS, the Technical Working Group (TWG) has proposed amendment to

NAPOLCOM Resolution No. 2010-028 dated January 22, 2010 that prescribed the
standard specifications for Laptop/Notebook Computer;
WHEREAS, the proposed amendment provides clear provision to cover the

latest technology, arrangement for identifying the precise requirement since most
modern laptop computers offer the necessary detailed specification;
WHEREAS, the Laptop/Notebook Computer shall be used by the PNP as a

general purpose portable computer primarily intended for mobile use.

Technical Committee on Information Technology, modifications were introduced before
subsequent submission to the UESB;
consistent with RA 8551, the UESB adopted and approved the following design and
amendments to the standard specifications for Laptop/Notebook Computer.
I. DESCRIPTION:
A portable personal computer suitable for mobile use.

b. Processor : Quad Processing at 3.0 GHz
c. Memory : 8GB
d. Hard Disk : 1TB
e. Optical Drive : DVD-RW or latest version
f. Onboard Controller : Sound, Video, Network (wired wireless), card
reader, speaker, microphone and webcam
g. USB Ports : Two (2) or more USB 2.0
h. Interface : HDMI and VGA

i. Battery : 1 hr and 30 mins
j. Software : Latest Licensed Operating System;
Latest Licensed Anti-Virus Software; and
Latest Licensed Office application
k. Accessories : CD Installer/Driver Manual
l. Screen Size : 14 inches
III. WARRANTY

b. After sales support on parts and service.

City.

PROPOSED MINIMUM STANDARD SPECIFICATIONS FOR

TABLET COMPUTER
WHEREAS, the Technical Working Group (TWG) has proposed the minimum
standard specification for table computer for purposes such as presentation, TV
guesting and mobile number use.
WHEREAS, the necessity for tablet computer minimum standard specifications

shall be the basis to acquire a compact computer contained in a single panel which
uses a touch screen as the input device.

Technical Committee on Information and Communications Technology, some
modifications were introduced before subsequent submission to the UESB;
consistent with RA 8551, the UESB adopted and approved the following minimum
standard specifications for Tablet Computer.
I. TECHNICAL SPECIFICATIONS:

b. Operating System : Latest Table OS
c. Processor : Quad Processing
d. Resolution : 1200 x 1536 pixels
e. Camera : Manufacturer‟s Standard
f. Display : 9.7 inches
g. RAM : 2 GB
h. Built-in Storage : 16 GB
i. Interface/Connectivity : USB, Bluetooth, Wi-fi
j. Battery operating time : 3 hours
II. WARRANTY

c. After sales support on parts and service.

City.

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CHAPTER I

DICTM COMPENDIUM OF PNP ICT POLICIES 1

1. Effective this date, the Directorate for Information and Communications

2. Consistent with the provisions of NHQ-PNP Circular No. DPL-03-02 dated

3. The Information Technology Management Service (ITMS) and the

4. The Command Group of DICTM shall be composed of the Director for

5. The DICTM shall perform the following functions:

a) Direct and oversee the implementation and formunlation of policies, plans

b) Reviews, evaluates and approves the integration of all the existing

c) Conducts ICT research, development and standardization;

d) Designs and develops ICT education and training programs;

e) Manages the radio frequency spectrum allocated to the PNP;

f) Coordinates with other government, non-government and foreign

DICTM COMPENDIUM OF PNP ICT POLICIES 2

6. The personnel, logistics, funds and other requirements for the

7. The Directorate for Information and Communications Technology

BY COMMAND OF POLICE DEPUTY DIRECTOR GENERAL VERZOSA:

DICTM COMPENDIUM OF PNP ICT POLICIES 3

a. Direct and oversee the implementation and formulation of policies,

b. Reviews, evaluates and approves the integration of all the existing

c. Conducts ICT research, development and standardization;

d. Designs and develops ICT education and training programs;

e. Manages the radio frequency spectrum allocated to the PNP;

f. Coordinates with other government, non-government and foreign

g. Performs other functions as directed by the G, PNP.

ICT PLANS AND SYSTEMS RESEARCH AND

m. Performs other tasks as directed by TDICTM.

DICTM COMPENDIUM OF PNP ICT POLICIES 4

August 26, 2010

SUBJECT: CONSULTATION OF ALL INFORMATION AND COMMUNICATIONS

This memorandum circular provides guidelines and procedures in order to integrate

For purposes of this circular, the following terms shall mean:

a. Information Technology – the study, design, development, implementation,

b. Information System – system of major processes or operations which facilitates

c. Information and Communications Technology (ICT) – the totality of the electronic

DICTM COMPENDIUM OF PNP ICT POLICIES 5

d. External Contractor - Group or persons external to the organization that provide

e. Information Systems Strategic Plan (ISSP) - Refers to a three to five year

f. Outsource - An arrangement in which one company provides services for another

g. Software - a set of instructions encoded in a computer (and its peripheral

h. Uniform Equipment Specification Board (UESB) - a special board that sets

a. Pursuant to NHQ-PNP General Orders Number DPL-09-08 dated April 1, 2009,

b. It is the inherent and concomitant responsibility of the DICTM to ensure that

d. Information Systems development, implementation and maintenance, and

e. Support to electronics and communications infrastructure is the responsibility of

DICTM COMPENDIUM OF PNP ICT POLICIES 6

a. Information and Communications Technology Equipment Acquisition

1) All requests for Information and Communications Technology (ICT)

b. Information Systems and Development

1) All Information Systems requirements of units shall be submitted to the

2) The DICTM shall be mainly responsible in satisfying the information

c. External Contractors/Outsource Entities

3) All Information and Communications System projects being handled by

4) In case the ITMS cannot satisfy the information requirement of a unit

1) The PNP does not condone the use of unlicensed software.

2) All acquisition of software must be endorsed and evaluated by the DICTM.

3) It shall be the responsibility of ITMS under the supervision of DICTM to

DICTM COMPENDIUM OF PNP ICT POLICIES 7

DICTM COMPENDIUM OF PNP ICT POLICIES 8

SUBJECT : Command Memorandum Circular 28-13

DATE : JUNE 13, 2013

a. The PNP‟s Strategic Focus termed as “CODE-P. 2013 and Beyond,”

The Information and Communications Technology (ICT) has been at the