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DMNG RACK Configuration Guide PDF
DMNG RACK Configuration Guide PDF
DMNG RACK100
Configuration Guide
Document version: A
Software Version: v2.6.x
08/2016
Table of Contents
2
How to Read this Document?
This Configuration Guide is intended for MCR operators or people in charge of the
configuration of the DMNG RACK. The document provides instructions to set up and
configure the advanced settings of the DMNG RACK from the Web Configurator, its on-line
configuration interface.
To facilitate the navigation through this Configuration Guide, we adopt the following text
styles and symbols:
Cross-reference Cross-references are underlined; click on them to access the referred part.
UI term Terms highlighted in bold are user interface terms.
Variable Data that can vary, such as default values, are in italic.
Glossary term Terms defined in the glossary; click on them to access the glossary.
References toward other documents.
This Configuration Guide and its content are the property of AVIWEST. It is forbidden to
copy, disclose, or reproduce either the whole document or any part without AVIWEST’s
prior written agreement. DMNG® is a trademark of SAS AVIWEST. All other trademarks are
the property of their respective owners.
Compliance
Before using the DMNG RACK180 or DMNG RACK100, please inform yourself about laws and
regulations in force in the country in which you use it.
The DMNG PRO180-RM and DMNG PRO100-RM (or DMNG RACK180 and DMNG RACK100)
is a Class I product that complies with IEC 60950-1. Before using the DMNG RACK180 please
inform yourself about laws and regulations in force in the country in which you use the
DMNG RACK.
The DMNG RACK100 and the EU, F4G, and F4G-EU versions of the DMNG RACK180 comply
with the R&TTE directive (1999/5/CE). In accordance with Annex IV of the Directive, a
notified body (0536) reviewed the technical documentation.
Please refer to the sticker pasted on the DMNG RACK to know the version of your
DMNG RACK. The declaration of conformity is available upon request; if you need it please
contact AVIWEST.
If you have to register the IMEI numbers (modem identifiers) and/or IMSI numbers (SIM
identifiers) for legal purposes, please see Checking IMEI/IMSI Numbers.
3
Overview
Main Functions
Designed for newsgathering professionals, the DMNG RACK offers the following functions:
Live streaming and Auto-record
The DMNG RACK allows sending a live video to a DMNG receiver and recording it
simultaneously using the Auto-record function. Thanks to its dual H.264 encoders, the
DMNG RACK can use distinct video resolutions for the live streaming and for the video
recording. The DMNG RACK can adapt dynamically the video resolution throughout a live
transmission in order to encode the video with the highest possible video resolution
according to the networks performance in real-time.
Store & Forward and Progressive Store & Forward
The DMNG RACK allows recording videos into MP4 files and forwarding any type of file to a
DMNG receiver.
The Progressive Store & Forward function allows recording a high quality video file and
forward it progressively to a DMNG receiver while recording. Fragmented means that the
4
DMNG RACK records the video by chunks, i.e. in an MP4F file, which enables to
simultaneously and automatically forward it to the DMNG receiver using the Progressive
Forward function.
To ease newsgathering operations, the DMNG RACK also offers an IFB feature, called
Intercom, and an interface for Tally Light.
Via the touchscreen, on field users can also configure basic settings, including configuring
network interfaces and profiles to connect to DMNG server. However, to set up the
DMNG RACK and configure the advanced settings, MCR operators have to access the Web
Configurator, the on-line configuration interface.
For more details about configuring the DMNG RACK through its touchscreen, please refer
to the DMNG RACK User Guide.
1
1080p25 and 1080p30 are not supported for Live over TS and for the auto-record function.
2
The available video output resolutions depend on the video source (video input format) as well as on the
settings configured in the Live profile used (video resolution and bitrate mode) and on the video type set in the
video settings.
5
Web Configurator Overview
The Web Configurator is the web-based configuration tool designed to set up the
DMNG RACK and configure advanced settings.
The below table sums up the actions you can perform from each tab. The last column
indicates whether the action can also be directly performed from the touchscreen of the
DMNG RACK.
Tab Configuration PRO
SYSTEM Configuring system settings No
Importing a configuration file Yes
Exporting the configuration No
Restoring the configuration (to factory settings) No
Updating the firmware Yes
LIVE Configuring Live profiles No
SERVER Configuring Profiles to Connect to DMNG Servers: Yes
Configuring, editing or deleting a receiver profile
Configuring or editing the DMNG Manager profile
STORE Configuring Store profiles No
FORWARD Configuring specific settings for the Forward function No
BGAN Configuring BGAN profiles Yes
AUDIO-VIDEO Configuring audio and video settings Yes
DVB ASI TS Setting the parameters for the MPEG-TS output No
NETWORK Configuring an Ethernet Interface Yes
Configuring the WiFi Modem in Access Point Mode Yes
Managing cellular modems Yes
OPERATOR Configuring 3G/4G SIM cards Yes
Selecting a network operator (Roaming) Yes
Creating a Custom APN Database Yes
MODEM BANDS Activating the Low Frequency mode Yes
Selecting a cellular network mode (3G only /4G only) Yes
Selecting Cellular Frequency Bands No
WIFI Configuring WiFi access points Yes
REMOTE This last tab gives access to the DMNG RACK’s user n/a
interface.
Click the RELOAD CONFIG button to take into account the modifications performed through
the touchscreen.
Click the SAVE CONFIG button to save the changes performed through the
Web Configurator. The SAVE CONFIG button is unavailable when the DMNG RACK is
operating (live streaming, recording or forwarding a video).
On the Server, Live, Store, BGAN and WIFI. tabs, you can configure up to 50 profiles per tab.
On those tabs, you can delete profiles using the delete button ( ).
6
Getting Started
② Screw the bonding strip onto the ground bus of the rack into which the DMNG RACK
is installed.
③ Make sure that the rack is connected to the earth, for example using a grounding rod
when mounted in a vehicle.
Note: The negative terminal on the MAIN and SECONDAR power inputs are
internall connected to the protective earth connector.
7
Live profiles according to your use cases, please see Configuring Live Profiles;
Basic system settings, such as the identifier and the language of the DMNG RACK,
please see Configuring System Settings.
Finally, if the DMNG RACK is designed to be used in combination with BGAN terminal, please
see Configuring BGAN Terminal Profiles.
In order to configure those settings, you have to access the Web Configurator, please see
Accessing the Web Configurator.
If ou need information about operating the DMNG RACK please refer to the
DMNG RACK User Guide.
8
② Go to the Status menu to check that the Ethernet interface 1 (Eth1) is configured in
DHCP mode, which is its default configuration mode.
③ Connect an Ethernet cable, RJ45-type, from the Eth1 interface of the DMNG RACK to
the DHCP server.
④ Connect an Ethernet cable from the DHCP server to the computer.
The DHCP server then assigns an IP address to the DMNG RACK. You can now open
Chrome web browser on the computer to access the Web Configurator of the
DMNG RACK, see Opening the Web Configurator.
9
Configuring Network Interfaces
② On the row corresponding to the Ethernet interface that you want to configure,
select the Mode from the dropdown list. The available configuration modes depend
on the Ethernet interface:
Ethernet 1: DHCP or STATIC
Ethernet 2: GATEWAY, STATIC or DHCP
You can also turn off this Ethernet interface.
If you select DHCP, no configuration is required since the DMNG RACK
automatically receives its parameters from the equipment to which it is
connected, please go to step ④. If you have selected any other mode, please
perform the following steps.
3
According to the configuration of the Ethernet interface of the BGAN terminal, KA-SAT or Gx antenna.
4
According to the configuration of the Ethernet interface of the KA-SAT or Gx antenna.
10
③ Configure the network settings of the Ethernet interface according to the selected
mode:
STATIC: IP address, Netmask and Gateway (in accordance with the network settings
of the device to which you connect the DMNG RACK).
GATEWAY: IP address (its default IP address is 192.168.10.10) and Netmask.
Note
Never connect the DMNG RACK to a LAN through an Ethernet interface configured in
gateway mode.
If you connect the DMNG RACK to a LAN on which there is a firewall, please see
Checking the Network Configuration.
④ Click the SAVE CONFIG button.
11
If the DMNG RACK is to be used abroad with local SIM cards, please see Selecting a
Network Operator (Roaming).
5
This configuration option is not available for ZTE ME3760 modems (“4G-CN” version of the DMNG RACK) and
CDMA EM660 modems.
12
② From the Network dropdown list of the modem you want to configure, select:
o 3G only: to force the modem to connect to 3G network only;
o 4G only: to force the modem to connect to 4G network only;
o Auto: to enable the modem to connect to 3G and 4G networks (which is the
default behavior).
③ Click the SAVE CONFIG button.
The modem is now able to connect to the selected network only.
If you changed this setting when the modem is connected, the modem first
disconnects, and then it connects to the selected network.
In the Status menu, the * character is displayed aside the modem to indicate that the
configuration of the modem is specific.
6
These settings are not available for ZTE ME3760 modems (“4G-CN” version of the DMNG RACK) and CDMA
EM660 modems.
13
Prerequisites:
Configure each SIM card in the DMNG RACK with the right APN (i.e. the APN
provided with the SIM card by the mobile network operator).
You have to be on location (i.e. in the country where you are going to use the
DMNG RACK).
You have to know which foreign service provider has a roaming agreement with your
SIM card operator.
You can now select the network operator for each SIM card. To do so you have two
possibilities:
Scanning the Available Network Operators
Configuring the Operator Manually
③ Select from the Name dropdown list the network operator that has a roaming
agreement with the operator of your SIM card.
④ Click the SAVE CONFIG button.
The MCC/MNC field is automatically filled in and the modem connects to the
selected network.
You can now check the status of the modem from the Status menu of the
DMNG RACK.
If the status of the modem is LIMITED SERVICE, NO NETWORK or
CONNECT FAILED, make sure that you have selected the right network operator
and see Network Connection Errors.
7
The MCC, which stands for Mobile Country Code, defines the country and the MNC, which stands for Mobile
Network Code, defines the operator. You can click the help button to access an up-to-date list of MCCs and
MNCs (http://www.mcc-mnc.com/).
14
make sure that you have selected the right network operator and see Network
Connection Errors.
15
Configuring Audio and Video Settings
This section explains how to configure the audio and video settings of the DMNG RACK from
the Web Configurator.
Note
When the video source is interlaced and that ou select the progressive video tpe
the DMNG RACK does not de-interlace the video source thus this ma affect the video
qualit (aliasing).
If the video resolution mode set in the Live profile is webcast the DMNG RACK alwas
encodes the video in progressive.
④ Set the Aspect ratio: 16/9 or 4/3 according to the input video resolution.
⑤ Set the video Frequency: 50Hz, 59.94Hz or 60Hz.
⑥ Deactivate the Preprocessing or set it to AUTO.
When the Preprocessing is set to AUTO, the DMNG RACK automatically activates the
preprocessing when the ratio of image complexity to encoding bit rate is high. The
DMNG RACK then filters the video base-band signal in order to reduce the image
noise, thus facilitating video encoding.
16
⑦ Click the SAVE CONFIG button.
17
Configuring Profiles to Connect to DMNG Servers
In order to use the Live function or the Forward function, the DMNG RACK must connect to
a DMNG Server, which can be a DMNG Manager or a DMNG receiver.
Note In order to prevent changes of server profile from the Web Configurator the
administrator of the sstem ma lock these server configuration pages from the
DMNG Manager8. If so ou are not able to add edit or delete server profiles.
8
DMNG Manager v2.0 and later versions.
18
The DMNG RACK can now connect to the receiver.
To connect the DMNG RACK to the current receiver, click on on the home
screen, and then on SafeStreams Connect.
② In the Manager profile section, enter a name for the Manager profile (12-character
long maximum).
③ Tick the Activation checkbox to allow the DMNG RACK to connect to the
DMNG Manager.
④ Enter the public IP address of the DMNG Manager.
⑤ Enter the base Port as it is configured in the DMNG Manager's Connection Settings
(by default this is 9000).
⑥ Enter the username and password in accordance with the connection data of the
group to which you want to add the DMNG RACK.
For more information, please refer to the DMNG Manager User Guide.
⑦ If needed, you can activate:
o the Geolocation to enable the geolocation of the DMNG RACK on the map of
the DMNG Manager (either using the GPS coordinates set in the
configuration, through an external GPS antenna, or through its cellular
connections9);
o the Auto-connection so that the DMNG RACK automatically connects to the
DMNG Manager at boot up.
⑧ Click the SAVE CONFIG button.
The DMNG RACK can now connect to the DMNG Manager.
To connect the DMNG RACK to the DMNG Manager, click on on the home
screen, and then on SafeStreams Connect.
9
Given that the DMNG RACK100 does not include cellular modem, it cannot be geolocated through cellular
connections.
19
Configuring Live Profiles
Constraints
In order to configure the Live profiles most suitable to your requirements and to the
networks conditions, you have to consider and balance several factors:
the types of links used for streaming the video, in order to determine the output
mode (i.e. the transport protocol), the bonding mode and to help to decide the
bitrate mode;
your main constraint, which can be:
o Very low latency
Streaming a video with a very low latency implies high bandwidth.
o High video resolution
Streaming a high video resolution implies high bandwidth and stable network
conditions.
o Transmission reliability
The Dynamic video resolution and/or the Max. Redundancy percent are
settings that influence the transmission reliability.
o Low data consumption
The video bitrate and/or the redundancy percentage impact the data
consumption.
the networks performance on the shooting location (available bandwidth, dead
zones…).
20
Video Settings in Live Profiles
Given that each video resolution requires a minimum bandwidth, the video resolution and
the video bitrate are also key factors to take into account in order to ensure the video
quality. You have three possibilities to set the video resolution:
set a static video resolution (HD, SD, HHR, CIF, QVGA);
set a static webcast video resolution (1080p, 720p, 540p, 480p, 360p, 180p)10;
Select the dynamic video resolution
The DMNG RACK dynamically adapts the video resolution during the Live according
to the real-time performance of the bonded networks. Thus, the video resolution
may vary during the Live to output the highest video resolution possible under given
network conditions.
Latency
The latency set in a live profile is the glass-to-glass latency between the video input in the
DMNG RACK and the video output of the DMNG receiver, in milliseconds (ms). As a rule of
thumb the longer is the latency, the better the image quality will be.
In VBR bitrate mode, you can adjust the latency during a live transmission using the
DMNG StreamHub (this feature is called “dynamic latency”).
For more details, please refer to the DMNG StreamHub User Guide.
10
With webcast video resolutions, the audio channel mode is automatically set to stereo.
21
o STATIC: to set the video output resolution to HD, SD, HHR, CIF or QVGA.
o WEBCAST: if the video is designed to be webcasted.
⑨ Select the video Resolution.
If you select the Dynamic video resolution mode, you have to set the maximal video
resolution to HD (HD_MAX) or to SD (SD_MAX).
⑩ Select the video Bitrate mode.
We strongly recommend VBR mode for streaming over wireless network
connections, so that the video bitrate adapts through the live transmission according
to the in real-time performance of the network connections.
⑪ Set the Capped bitrate in kbps, which is the maximal video bitrate, according to the
selected video resolution, please see Live Profile Video Bitrate.
⑫ Select the audio Channel mode:
o Dual mono: if there are two audio sources,
o Stereo
⑬ Set the audio bitrate Mode to:
o AUTO so that the audio bitrate is automatically set according to the video
resolution11,
o MANUAL so that you can configure the audio bitrate in the range 24-
256kbps.
If the video is designed to be webcasted, we recommend setting the audio
bitrate at least at 65kbps.
The audio encoding standard depends on the channel mode and on the audio
bitrate, please see Audio Encoding Standards.
⑭ Click the SAVE CONFIG button.
11
For more details, please see Audio Bitrate in Auto Mode.
22
Configuring a Live profile for Streaming over Ethernet
① Go to the LIVE tab.
② Click the Add button.
③ Enter a Name for the new profile.
④ Select the RTP output mode.
⑤ Select the STANDARD bonding mode.
⑥ Set the Latency in millisecond according to your needs. The minimal latency is
1,500ms.
⑦ Select the video Resolution mode according to your needs:
o STATIC: to set the video output resolution to HD, SD, HHR, CIF or QVGA.
o WEBCAST: if the video is designed to be webcasted.
⑧ Select the video Resolution.
⑨ Select the video Bitrate mode.
We recommend CBR mode for streaming over Ethernet.
⑩ Set the Video Bitrate (in kbps) according to the selected video resolution, please see
Live Profile Video Bitrate.
⑪ Select the audio Channel mode:
o Dual mono: if there are two audio sources,
o Stereo
⑫ Set the audio bitrate Mode to:
o AUTO so that the audio bitrate is automatically set according to the video
resolution12,
o MANUAL so that you can configure the audio bitrate in the range 24-
256kbps.
If the video is designed to be webcasted, we recommend setting the audio
bitrate at least at 65kbps.
The audio encoding standard depends on the channel mode and on the audio
bitrate, please see Audio Encoding Standards.
⑬ Click the SAVE CONFIG button.
⑭ Make sure that the network configuration of the LAN to which you connect the
DMNG RACK allows traffic over the UDP and TCP ports mentioned in Checking the
Network Configuration.
12
For more details, please see Audio Bitrate in Auto Mode.
23
Configuring a Live profile for Streaming over KA
To configure Live profiles for streaming using KA-SAT antennas, first you have to determine
if only KA-SAT antennas will be used (one or two) or if KA-SAT antennas will be used along
with cellular links. Then, you must also know the maximal throughput, which depends on
the service offer.
Note If ou use 2 KA-SAT antennas with 2 distinct service offers set the video
bitrate based on twice the lowest maximal throughput (e.g. if ou have one terminal
offering 2Mbps and a second offering 4Mbps ou can set the video bitrate at
1400 x 2 = 2800kbps).
⑩ Select the audio Channel mode:
o Dual mono: mandatory if there are two audio sources,
o Stereo
⑪ Set the audio bitrate Mode to:
24
o AUTO so that the audio bitrate is automatically set according to the video
resolution13,
o MANUAL so that you can configure the audio bitrate in the range 24-
256kbps.
If the video is designed to be webcasted, we recommend setting the audio
bitrate at least at 65kbps.
The audio encoding standard depends on the channel mode and on the audio
bitrate, please see Audio Encoding Standards.
⑫ Click the SAVE CONFIG button.
Configuring Live Profiles for Streaming over KA band and Cellular Networks
① Go to the LIVE tab.
② Click the Add button.
③ Enter a Name for the new profile.
④ Select the RTP output mode.
⑤ Select the KA bonding mode.
⑥ Set the Max Redundancy Percent at:
o 20% (which is the minimal value) if you know very well and if you are
confident in the network coverage and performance on the shooting location
o 100% if you want to maximize the transmission reliability and if you are not
constrained by data consumption
Note In Live profiles configured with the KA bonding mode and VBR bitrate mode
the redundanc percentage onl applies to the cellular connections and does not
appl to the KA links.
⑦ Set the Latency in the range 3,000-20,000ms.
⑧ Select the VBR video Bitrate mode.
⑨ Select the video Resolution and set the Capped Bitrate (in kbps) according to the
maximal throughput that the service offer allows and to your use (KA only or KA and
3G/4G):
Maximal Video KA and 3G/4G KA only
throughput Resolution Capped Bitrate (kbps) Capped Bitrate (kbps)
2Mbps SD 1,200 10,000
4Mbps HD 2,800 10,000
6Mbps HD 4,500 10,000
⑩ Select the audio Channel mode:
o Dual mono: if there are two audio sources,
13
For more details, please see Audio Bitrate in Auto Mode.
25
o Stereo:
⑪ Set the audio bitrate Mode to:
o AUTO so that the audio bitrate is automatically set according to the video
resolution14,
o MANUAL so that you can configure the audio bitrate in the range 24-
256kbps.
If the video is designed to be webcasted, we recommend setting the audio
bitrate at least at 65kbps.
The audio encoding standard depends on the channel mode and on the audio
bitrate, please see Audio Encoding Standards.
⑫ Click the SAVE CONFIG button.
14
For more details, please see Audio Bitrate in Auto Mode.
15
For more details, please see Audio Bitrate in Auto Mode.
26
bitrate at least at 65kbps.
The audio encoding standard depends on the channel mode and on the audio
bitrate, please see Audio Encoding Standards.
⑭ Click the SAVE CONFIG button.
27
Configuring a Live profile for Streaming over BGAN
Streaming over BGAN terminals is more appropriate for stationary scenes. To obtain the
best possible video quality, please configure the camera to output SD resolution.
To configure a Live profile designed to be used for streaming over BGAN terminal, you have
to know the type of BGAN terminal and the BGAN service offer, i.e. the download and
upload speeds. To operate properly with the DMNG RACK, the upload speed must be at
least 256kbps, and the download speed must be 64kbps minimum.
① Go to the LIVE tab.
② Click the Add button.
③ Enter a Name for the new profile.
④ Select the RTP output mode.
⑤ Select the BGAN bonding mode.
⑥ Set the Latency.
We recommend you to set the latency at 3000ms. The minimal latency is 2500ms.
⑦ Select the Bitrate mode according to the BGAN terminal(s) to use:
o If your BGAN terminal is a Hughes 9211 or an Explorer 71016, or two BGAN
terminals among which one is a Hughes 9211 or an Explorer 710, select the
VBR video bitrate mode.
o If your BGAN terminal is not one of those above-mentioned, select the CBR
video bitrate mode.
⑧ Set the Frame rate, the video and audio settings according to the BGAN offer and
the number of terminals used:
Single BGAN
Video Bitrate (only for CBR) Audio settings
Video Frame
BGAN Offer Channel
Resolution Rate W/o Intercom W Intercom Bitrate
Mode
IP Streaming QVGA Full 180 160 Stereo 24
X-Stream CIF Full 300 280 Stereo 32
HHR Full 550 530 Stereo 32
HDR Full
SD Low 550 530 Stereo 32
16
Explorer 710 with 1.04 firmware version or later versions, please refer to the document Configuring an
Explorer 710 available on our Extranet.
28
Dual BGAN
Video Bitrate (only for CBR) Audio Settings
Video Frame
BGAN Offer Channel
Resolution Rate W/o Intercom W Intercom Bitrate
Mode
IP Streaming CIF Full 370 350 Stereo 32
x2 SD Low 370 350 Stereo 32
HHR Full 630 610 Stereo 32
X-Stream x2
SD Low 630 610 Stereo 32
HDR Full SD Full 1130 1110 Stereo 32
⑨ Click the SAVE CONFIG button.
29
Configuring BGAN Terminal Profiles
If you use a BGAN terminal for the first time, you have to perform its setup before using it
with the DMNG RACK. You can set up Hughes 9201, Hughes 9211 and EXPLORER 71017
BGAN terminals directly from the DMNG RACK. For any other BGAN terminal, you have to
use a laptop to perform its setup.
The DMNG RACK allows configuring mono or dual BGAN profiles, i.e. profiles to connect a
single BGAN terminal and profiles to simultaneously connect two BGAN terminals. With a
dual BGAN profile, you can simultaneously use two BGAN terminals (e.g. an Explorer 710
and a Hughes 9211), provided that they use the same mode.
The DMNG RACK comes without any preset BGAN profile, please note that the below
screenshot includes some examples of BGAN profiles.
To set up Hughes 9201, Hughes 9211 or EXPLORER 710 BGAN from the Web Configurator:
① Go to the BGAN tab.
② Click the Add button to configure a new BGAN profile.
③ Tick the checkbox(es) Bgan LIVE and/or Bgan Forward according to the type of BGAN
profile you configure (Live or Forward).
④ Enter a Name for the new profile.
⑤ If you configure a BGAN profile to connect two BGAN terminals simultaneously, tick
the Dual Bgan checkbox.
⑥ Select the type of BGAN terminal.
If you configure a BGAN profile to connect two BGAN terminals simultaneously, you
have to repeat this step for each BGAN terminal.
⑦ Select a mode from the list according to the data plan subscribed to (the available
BGAN modes depend on the type of terminal selected): X-STREAM18,
BACKGROUND19, HDR_HALF_ASYMMETRIC, HDR_HALF_SYMMETRIC,
HDR_FULL_ASYMMETRIC or HDR_FULL_SYMMETRIC.
⑧ Check the configuration of your BGAN terminal to know if you need to modify the
17
For Explorer 710 with 1.04 or later software version, please refer to Configuring an Explorer 710 available
on our Extranet.
18
The X-STREAM mode is recommended for live streaming.
19
The BACKGROUND mode is recommended for forwarding.
30
preset IP address. (The DMNG RACK always suggests the default IP address of the
selected BGAN terminal).
If you configure a BGAN profile to connect two BGAN terminals simultaneously, you
have to repeat this step for each BGAN terminal.
⑨ Enter the APN, username and password provided by your satellite
telecommunication provider.
If you configure a BGAN profile to connect two BGAN terminals simultaneously, you
have to repeat this step for each BGAN terminal.
⑩ Click the SAVE CONFIG button.
You can now connect the BGAN terminal(s) to the DMNG RACK using an Ethernet
cable. Make sure that the configuration of the Ethernet interface(s) of the
DMNG RACK is DHCP, please see Configuring an Ethernet Interface.
If you use a dual BGAN profile with two different BGAN terminals, make sure to
connect the BGAN terminals in the same order than they are configured in the BGAN
profile, i.e. connect the first terminal listed in the profile to Ethernet interface 1 and
connect the second terminal listed in the profile to Ethernet interface 2.
31
Configuring Store Profiles
32
Configuring Settings for the Forward Function
33
Configuring the MPEG-TS Output
The DVB ASI TS tab allows you to set the parameters for streaming with MPEG-TS and with
"TS over IP" transport protocols. The MPEG-TS contains a Multiplex with a single service
including video, audio and metadata. The transport stream is outputted in 188-byte packets
over ASI and over IP if the "TS over IP" option has been enabled. The MPEG-TS is compliant
with the standard MPEG-2 Part1, System (ISO/IEC standard 13818-1). To stream using the
MPEG-TS protocol, you first have to add a dedicated Live profile, see Configuring a Live
profile for TS Output.
34
Configuring System Settings
The SYSTEM tab of the Web Configurator allows editing system settings, such as the
identifier, the date and time, the language and GPS coordinates. It also allows you to
perform maintenance operations, for more details on maintenance, please see Maintaining
the DMNG RACK.
35
Controlling the DMNG RACK Remotely
This section explains how to remote control the DMNG RACK from any smartphone or
laptop through the Web Configurator.
Note ou can open onl one Web Configurator at a time.
Please note that users of DMNG servers (DMNG Manager, DMNG Studio or
DMNG StreamHub) can also remotely control and configure the DMNG RACK. If so, the
touchscreen displays a message and the UNLOCK button.
To remote control the DMNG RACK through a laptop or smartphone, you first have to
configure the WiFi modem of the DMNG RACK in access point mode and then connect your
device to the DMNG RACK’s WiFi access point.
36
Connecting the device to the DMNG RACK’s WiFi Access Point
① On your smartphone, scan the available WiFi networks.
② Select the ESSID of the access point you have just configured and enter the
password.
③ Open a web browser on you smartphone and type in the search bar the IP address
assigned to the WiFi interface followed by :8888/. (For instance if your IP address is
192.168.30.10, you have to enter 192.168.30.10:8888/).
④ Enter the login “aviwest” and the password “dmngpro” to access the user interface
of the DMNG RACK.
The user interface appears on your smartphone.
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Maintaining the DMNG RACK
③ Browse your computer to select the fw file corresponding to the firmware version.
④ Click the Open button.
The file name appears.
Remote Update
If your DMNG RACK is connected to a DMNG Manager, the administrator of the
DMNG ecosystem may request a firmware update remotely. On the DMNG RACK, you can
accept the update or postpone it.
① A FIRMWARE UPDATE message appears on the DMNG RACK.
② Click on Yes to accept and proceed with the update.
Please wait during the firmware download and update.
You can suspend the firmware update only during the download.
A success message appears once the update is successful.
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③ Click on OK to reboot the DMNG RACK after the update.
Note:
If ou cannot proceed to the update right on receiving the update request from the
DMNG Manager click on No to postpone the update. In that case the DMNG RACK
automaticall prompts ou to proceed to the firmware update each time the
DMNG RACK starts and on its next connections to the DMNG Manager.
If the update is performed through the Web Configurator (either using a direct
connection between the computer running the Web Configurator and the
DMNG RACK or through a DMNG receiver or DMNG Manager) ou are not prompted
to accept the update and it automaticall starts however ou can suspend the
firmware update during the upload.
③ Browse your computer to select the location where you want to save the file.
④ Rename the file if needed. B default the file name is “dmngpro-configuration.conf”.
⑤ Click the Save button of the “Save as” window.
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Rebooting the DMNG RACK remotely
① Go to the SYSTEM tab.
② Click the Reboot button.
The DMNG RACK reboots.
Storage Guidelines
To optimize the life span of your DMNG RACK, we strongly recommend that you:
Power on the DMNG RACK using the AC/DC adapter and power cord provided with
the product while the DMNG RACK is turned on at least for 2 hours twice a month to
charge the real time clock battery.
Store the DMNG RACK in a safe and weather-protected location, in a dust-free
environment and on a flat surface.
Make sure that the ambient temperature and humidity are included in the below-
mentioned ranges:
o Ambient operating temperature: -10 °C to 50 °C
o Ambient operating humidity: 10 % to 85 % (no condensation)
Device Disposal
Dispose of this product in a separate waste collection facility according to the
requirements in force in your country. Please check the regulation in force in your
country. In the European Union, please refer to the WEEE Directive.
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References
20
The maximum video bitrate for the Auto-record is 6,000kbps.
21
If you use a high video resolution (HD, 7080p, 720p, 540p, 480p or SD), the Intercom and the Auto-record,
we strongl advise using the “Low” Intercom profile.
For more details about Intercom profiles, please refer to the DMNG StreamHub User Guide.
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Audio Bitrate in Auto Mode
In AUTO audio mode, the audio bitrate is automatically set according to the video resolution
(in kbps).
Video Resolution Channel Mode Audio Bitrate
Dual Mono 128
HD
Stereo 128
Dual Mono 96
SD
Stereo 64
Dual Mono 80
HHR
Stereo 48
Dual Mono 64
CIF
Stereo 28
Dual Mono 64
QVGA
Stereo 28
1080p & 720p 128
540p & 480p Stereo 96
360p & 180p 65
WiFi Password
Security Mode ASCII Hexa
WEP 5 or 13 characters 10 or 26 characters
WPA and WPA2 8 to 63 characters 8 to 64 characters
File Format
With the Store and the Auto-record function, the DMNG RACK records MP4 video files with
embedded audio.
If the Store profile used is configured with the fragmented recorder mode, the DMNG RACK
generates MP4F video files and the DMNG receiver automatically transcodes the MP4F files
into MP4 files when the Forward is complete.
File Size
The maximal file size of the videos recorded using the Store function of the DMN PRO
depends on the SD card file system:
File System Max File Size
FAt32 4GB
ExFAt 10GB
File Name
The DMNG RACK names the files recorded using the Store function following the pattern:
[DMNG IDENTIFIER]_[MONTH]-[DAY]_[HOUR]-[MIN].mp4
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Glossary
Terms Definition
Products and solutions used by journalists to transmit video content in a DMNG ecosystem, which includes DMNG RACK, DMNG RACK or smartphone using the
Field units
DMNG APP.
Unicast Routing protocol to send data to a single recipient
Multicast Routing protocol to send data to a group of receivers in a single transmission
Stands for Real Time Protocol
RTP
End-to-end real-time delivery services including payload type identification, sequence numbering, time-stamping and delivery monitoring
MPEG Transport Stream over UDP, also called TS
MPEG-TS
Multiplex delivery service compliant with DVB standards
Transport Stream over IP
TS over IP
Standard container format used in various broadcast systems, it allows streaming video and audio content to an IRD.
Auto-record Function designed to record a video while streaming a live video
Recording mode: the video is recorded by chunks in a single MP4F file.
Fragmented
On the DMNG receiver, the MP4F file is automatically converted into an MP4 file once it is completely forwarded.
Progressive Forward mode: the video file is automatically forwarded during the recording.
Forward This Forward mode is only available when the profile used for the Store function is a fragmented profile.
Optional function allowing the communication with the operator at the DMNG receiver side
Intercom
To operate, headphones and a microphone must be connected to the DMNG RACK.
Optional feature designed to indicate the on-air status of video signals. To operate, a light indicator device must be connected to the DMNG RACK and a GPIO device
Tally Light
must be connected to the DMNG receiver.
MCR Stands for Master Control Room, defines TV stations or broadcast facilities where DMNG StreamHub receivers are installed and/or used.
Hostname Text string which consists of the machine name and the domain name.
Channel DMNG receiver’s input
Stereo Audio channel mode: Joint Stereo: Coding the sum and the difference between audio signals
Dual mono Audio channel mode: Coding 2 independent (mono) audio channels
Mono Audio channel mode: Single-channel sound (left line)
PID (Stands for Packet Identifier) A unique integer value used for associating elementary streams of a program in a single - or a multi-program transport stream.
PMT (Stands for Program Map Tables) Program specific information about other frequencies that make up the total package.
PCR (Stands for Program Clock Reference) A time stamp in the Transport Stream from which decoder timing is derived.
Assigned port Port dedicated to data exchange used by a specific application or service
PCR rate Period of time (in ms) between inserting two PCR elements into the Transport Stream
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Troubleshooting
If you experience troubles with the DMNG RACK, this section may help you solve some
issues.
Warning – Servicing
Do not disassemble the DMNG RACK. Opening the enclosure makes void the warrant
and ma result in exposure to electrical and mechanical hazards.
③ Click the Download link to download the report on the computer used for accessing
the Web Configurator.
④ Send the generated report by email to support@aviwest.com (or to your local
support office, please see Contact Us).
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Checks Failed
Message Solutions
Environment
No network interface connected Connect at least one network interface.
No SD card detected Insert an SD card into the SD card slot of the DMNG RACK.
Read-only SD card Unlock the SD card inserted into the DMNG RACK.
[Link LED turns red] Please see Connection to DMNG Receiver or DMNG Manager.
Receiver not defined Please see Configuring a Receiver Profile.
Video sync (ACT LED turns red)
The video source is not HD, however the video resolution set in the selected Live profile and/or in the Store profile is HD, 1080p, 720p, 540p or 480p. Two
Video input is not HD or possibilities:
Video input is not HD 1080 - Select another Live and/or Store profile with a lower video resolution,
- Use an HD video source
Check that the video cable(s) are properly connected to the camera and to the DMNG RACK.
Click the Live or Store button.
Click the Preview button to check that the DMNG RACK’s video settings suit the video source.
The Preview page shows:
- the video source configured on the DMNG RACK,
Bad Video synchronization
- the video output format including the video output resolution (depends on the selected Live profile and on the video source),
- the video output type and frequency (according to the video source and to the video settings configured on the DMNG RACK),
- the video input preview and audio vu-meters.
Check the video settings of the DMNG RACK to make sure that the video source and frequency correspond to the video source (i.e. to the video output of
the camera), please see Configuring Audio and Video Settings.
Missing signal on SDI/HDMI/ analog input Check that the video source set in the Video settings corresponds to the video output of the camera (see Configuring Audio and Video Settings).
Check that the video frequency configured in the Video settings of the DMNG RACK corresponds to the frequency of the video source. (see Configuring
Video input frequency mismatch
Audio and Video Settings)
Two possibilities:
Missing audio signal on HDMI - If you want to encode an SDI or HDMI video source without embed audio, please see Configuring Audio and Video Settings.
- If the source should embed audio signals, please check the camera settings.
Connection to DMNG Receiver or DMNG Manager
Connection to receiver Failed (Channel Busy) Edit the profile to connect to the receiver in the settings of the DMNG RACK: select another channel. (See Configuring a Receiver Profile.)
Channel not available The DMNG RACK is connected to the DMNG Manager, but this latter cannot connect the DMNG RACK to a receiver’s channel.
Connection to receiver failed (Channel not
Edit the profile to connect to the receiver in the settings of the DMNG RACK: select another channel. (See Configuring a Receiver Profile.)
supported)
Receiver not available Call the MCR: the DMNG receiver or Manager must be turned on.
[LINK LED is green and red blinking and ACT
Disconnected from the DMNG Manager but transmitting Live video to the receiver.
LED is green]
Receiver/Manager IP address not defined Edit the profile to connect to the DMNG receiver or Manager in the settings of the DMNG RACK: enter the IP address of the server. (See Configuring a
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Receiver Profile or Configuring the DMNG Manager Profile.)
The network interfaces of the DMNG RACK are turned off or the bandwidth is not sufficient to connect to the server.
Turn on one or several network interfaces. (See Configuring Network Interfaces.)
Wrong IP address or port set for the DMNG receiver or Manager.
Failed to connect to the server
Edit the profile to connect to the receiver or Manager in the settings menu of the DMNG RACK: set the public IP address and the port to connect to the
DMNG receiver or DMNG Manager.
(See Configuring a Receiver Profile or Configuring the DMNG Manager Profile.)
Edit the profile to connect to the server in the settings of the DMNG RACK: enter the username and password to connect to the receiver or Manager. (See
Connection to server failed (Authentication
Configuring a Receiver Profile or Configuring the DMNG Manager Profile.)
error)
If the AES is activated on the DMNG RACK and on the DMNG receiver, check that the passphrase set on the DMNG RACK is correct.
Connection to server failed (max devices
There is no more available channel on the server to connect a DMNG RACK. Select another receiver (see Configuring a Receiver Profile.)
reached)
Connection to server failed (Invalid license) / The license applied on the server is invalid, expired or there is no license applied on the server.
(Expired license) / (No license found) You cannot connect the DMNG RACK to this server until a valid license is applied on the server.
Connection to channel closed by server The DMNG RACK has been disconnected from the server by the user of the DMNG receiver or Manager.
The DMNG RACK has been disconnected from the Internet.
Connection to receiver Lost
Check your Internet connection.
Connection to channel not authorized for The DMNG RACK tries to connect to a receiver’s channel not available for this tpe of product.
this product Edit the profile to connect to the receiver in the settings of the DMNG RACK: select another channel. (See Configuring a Receiver Profile.)
The server profile is not configured properly, 2 possibilities:
- The DMNG Manager to which you try to connect is configured in a Receiver profile,
Error: check server profile
- The receiver to which you try to connect is configured in the Manager profile.
See Configuring a Receiver Profile or Configuring the DMNG Manager Profile.
BGAN Errors
Check that the BGAN is powered on.
Failed to connect to BGAN! Check that the Ethernet interface to which is connected the BGAN terminal is well configured (see Configuring an Ethernet Interface).
Check that the DMNG RACK and the BGAN terminal are properly connected via Ethernet cable.
The BGAN terminal failed to obtain its GPS position (timeout).
GPS fix of BGAN failed!
Please wait, if the problem persists please refer to the BGAN user interface (or LEDs) to make sure that the BGAN terminal gets a GPS fix.
Please refer to the BGAN terminal user interface (or LEDs) for more details. This error could be due to: data expired on SIM card, wrong
username/password configured in the BGAN profile congestion…
Registration on BGAN network failed!
Make sure that the username and password set in the BGAN profile of the DMNG RACK are the right to use with the SIM card inserted into the BGAN
terminal (see Configuring BGAN Terminal Profiles). See Testing the connection to BGAN network.
Check that the selected BGAN profile is correct (dual/mono).
Inconsistent BGAN type found regarding Check that the type of BGAN terminal configured in the selected BGAN profile corresponds to the BGAN terminal connected to the DMNG RACK. (See
configuration! Configuring BGAN Terminal Profiles.)
If you use a dual BGAN profile, make sure that the first BGAN terminal configured in the profile is connected to Ethernet 1 and the second to Ethernet 2.
Relocate the antenna (please refer to the documentation provided with the BGAN terminal).
BGAN pointing process failed!
If the problem persists, please refer to the BGAN user interface (or LEDs) to check the signal strength. See Testing the connection to BGAN network.
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Failed to activate PDP context on BGAN! See Testing the connection to BGAN network.
Failed to obtain selected QoS on BGAN! Check that the selected BGAN profile, and especially the BGAN mode configured in it, is correct (See Configuring BGAN Terminal Profiles.)
If you use a dual BGAN profile, please retry.
BGAN connection failed! If the problem persists, or if you use a mono BGAN profile, please refer to the BGAN terminal user interface (or LEDs) for more details.
Try to connect the BGAN terminal directly to the network (i.e. without using the See Testing the connection to BGAN network.
Try to connect the BGAN terminal directly to the network (i.e. without using the DMNG RACK). If the BGAN terminal succeeds to connect without the
Testing the connection to BGAN network
DMNG RACK but not with the DMNG RACK, please contact AVIWEST support team.
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Contact Us
Before contacting support, please try to find out the error message that you have seen on
the DMNG RACK user interface in the Troubleshooting section of this document. It gives you
possible solutions to solve the problem you are facing.
To help you, AVIWEST support often needs to know:
the current firmware version of the DMNG RACK
the serial number of the DMNG RACK (on the sticker pasted on the DMNG RACK)
the type of network connections used
the Live profile or Store profile used
Should you have any question or require complementary information, feel free to visit
www.aviwest.com or contact AVIWEST’s technical support team
Global Support Headquarters APAC Support Office
support@aviwest.com supportasia@aviwest.com
+33 (0) 2 56 56 50 18 +852 3580 8964
Espace Performance, Bat. O Unit 401B, 4/F, Block A
35769 SAINT-GREGOIRE Cedex Sea View Estate
FRANCE 2-8 Watson Road, North Point, HONG KONG
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