Y330 Manual Simplified PDF

Y330 Maintenance Manual V1.
Issue 01
Date
HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2014. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://www.huawei.com
Email: support@huawei.com
Issue 01 (2014-01-29) Huawei Proprietary and Confidential i

Copyright © Huawei Technologies Co., Ltd.
Y330-U05 Maintenance Manual V1.0 About This Document
About This Document
Author
Prepared By Date
Reviewed By Date
Approved By Date
Change History
Date Version Change Section Description Author
Reason Number
Issue 01 (2014-01-29) Huawei Proprietary and Confidential ii

Y330-U05 Maintenance Manual V1.0 Contents
Contents
About This Document .................................................................................................................... ii

1 Product Introduction .................................................................................................................... 1
1.1 Applicable Scope .......................................................................................................................................................... 1
1.2 Overview ...................................................................................................................................................................... 1
1.3 How to Obtain Maintenance Information ..................................................................................................................... 1
2 Product Introduction .................................................................................................................... 2

2.1 Product Appearance ...................................................................................................................................................... 2
2.2 Specifications ................................................................................................................................................................ 2
3 Exploded View............................................................................................................................... 4
4 Spare Parts ...................................................................................................................................... 6
4.1 Commonly Used Parts .................................................................................................................................................. 6
4.2 How to Obtain BOM Codes.......................................................................................................................................... 7
5 Software Upgrade ....................................................................................................................... 11

5.1 Upgrade Preparation ................................................................................................................................................... 11
5.2 Precautions.................................................................................................................................................................. 12
5.3 Installing the USB Driver ........................................................................................................................................... 12
5.4 Upgrade Method ......................................................................................................................................................... 12
5.4.1 Performing a MicroSD Card Upgrade ..................................................................................................................... 12
5.4.2 Upgrading Phones Simultaneously .......................................................................................................................... 15
5.5 Troubleshooting .......................................................................................................................................................... 20
6 Maintenance Tools ...................................................................................................................... 21

7 Disassembly Procedure .............................................................................................................. 23
8 Assembly Procedure ................................................................................................................... 26
9 Troubleshooting Common Problems ...................................................................................... 29
9.1 Power-On Failure ........................................................................................................................................................ 29
9.2 Repeat Restarts and Screen Freezing .......................................................................................................................... 32
9.3 Overheat and Short Standby Time .............................................................................................................................. 32
9.4 No Charging................................................................................................................................................................ 33
9.5 No Ringtone ................................................................................................................................................................ 34
Issue 01 (2014-01-29) Huawei Proprietary and Confidential iii

Y330-U05 Maintenance Manual V1.0 Contents
9.6 No Voice Coming In ................................................................................................................................................... 34

9.7 Barely Audible or No Voice Going Out ...................................................................................................................... 35
9.8 Weak or No Signal ...................................................................................................................................................... 35
9.9 Card Detection Failure ................................................................................................................................................ 35
9.10 Videoing Failure ....................................................................................................................................................... 36
9.11 Touch Panel Failure .................................................................................................................................................. 36
10 Solder Points on the PCB and BGA Chip............................................................................. 37

11 Functional Tests......................................................................................................................... 39
11.1 Keys .......................................................................................................................................................................... 39
11.2 MMI Test .................................................................................................................................................................. 40
11.3 Voice Call Test .......................................................................................................................................................... 50
11.4 Data Traffic Test........................................................................................................................................................ 50
11.5 Wi-Fi Test.................................................................................................................................................................. 51
Issue 01 (2014-01-29) Huawei Proprietary and Confidential iv

Y330-U05 Maintenance Manual V1.0 1 Product Introduction
1 Product Introduction
1.1 Applicable Scope

The Y330 Maintenance Manual has the simplified and advanced versions. The two versions
are respectively applicable to common service centers and advanced service centers
authorized by Huawei. The simplified version (hereinafter referred to as the document)
provides maintenance and repair instructions for technicians at common service centers to
conduct services of level 1 and level 2.Being Huawei proprietary, this document is accessible
only for authorized service centers. Although every effort was made to ensure the accuracy of
the document, errors may still exist. If you find any errors or have any suggestions, report
them through ComPartner.
1.2 Overview
This document introduces the product features, mechanical parts, assembly and disassembly
procedures, and common troubleshooting methods. You will be able to clear common faults of
the product after your learn this document.
1.3 How to Obtain Maintenance Information

To obtain product and maintenance information, visit Huawei service website. You are
recommended to install the ComPartner to download maintenance required software tools and
the mobile phone version software.
To obtain the ComPartner installation package,
log in to http://support.huaweidevice.com/service/ and search for ComPartner. You will then
find the installation package.
Issue 01 (2014-01-29) Huawei Proprietary and Confidential 1

2 Product Introduction
2.1 Product Appearance
2.2 Specifications
Item Description
Dimensions (H x W x D) 122.1 mm x 63.5 mm x 11.3 mm
Technical standard UMTS/GSM

Item Description
GSM/EDGE: 850/900/1800/1900 MHz
Frequency band
UMTS: 850/1900 MHz
Weight About 126 g (including the battery)
Mobile phone model Bar-type, capacitive touch panel (TP) smartphone
Antenna Metal, integrated on the rear cover
UIM Single SIM card
Charger 5 V, 550 mA
3G: 220 hours in standby mode, 6.4 hours in talk
1350 mAh polymer mode
Battery
battery
2G: 200 hours in standby mode, 6 hours in talk mode
Resolution 480 x 800 pixels
LCD type TN
Display
Color 16.7M
LCD size 4.0 inches
Charger port micro-USB connector
USB port micro-USB connector
Ports
MicroSD card port MicroSD card port
Headset jack 3.5 mm headset jack
Maximum transmit 24 dBm
power
Static sensitivity < –108 dBm (wired), BER ≤ 0.001 (UE)
Temperature Operating temperature: 0°C to 35℃
Storage temperature: –40℃to +70℃
Humidity Working humidity: 5% to 95% RH

Y330-U05 Maintenance Manual V1.0 3 Exploded View
3 Exploded View
The components listed in the following table are structural parts of the phone, and cannot be used as
reference when requesting spare parts.
Table 3-1 Component list in the exploded view
SN Component Quantity Can It Be Reused or Not?
1 TP assembly (with foam) 1 Y

2 LCD 1 Y

Y330-U05 Maintenance Manual V1.0 3 Exploded View
SN Component Quantity Can It Be Reused or Not?

3 Front cover assembly 1 Y
4 RCV/SPK 1 N
5 PCBA 1 Y
6 Water indicating label 1 N
7 Camera 1 Y
8 Rear cover assembly 1 Y
9 Screw 6 Y
10 Battery cover assembly 1 Y
11 Back label 1 N
12 Sub-board 1 Y
13 Motor 1 Y
14 Battery 1 Y
Because some components cannot be assembled in the production line, you need to apply for
component assemblies. The integrated structures of the Y330 include the rear cover assembly
and the battery cover assembly. The rear cover assembly includes the rear cover, antenna, and
side-key rubber pad. The battery cover assembly includes the battery cover and side keys.

Y330-U05 Maintenance Manual V1.0 4 Spare Parts
4 Spare Parts
4.1 Commonly Used Parts

The following table is provided for your reference only. It is subject to changes without notice.
Obtain the latest component information from Huawei TCS system. For further information
about the list, contact your local technical support personnel. (Parts marked with "advanced
service center" are dedicated for advanced service centers. Common maintenance centers
should not make the application for such materials. (Requirement: Part names in this table
must be consistent with those in the BOM. Provide close-up pictures of integrated structures
and clarify parts included in the structures. Maintain the consistency of the background.)
Material name Battery Material name Power adapter Material name Data cable

Material 2-in-1 Material Camera assembly (3 Material Touch panel

name receiver/speaker name MP) name module
Material LCD module Material Front cover Material Rear cover + antenna +
name name name side-key rubber pad
4.2 How to Obtain BOM Codes

The BOM code may change with time. To assure the correctness of a BOM code, query the
latest BOM information from https://tcs.huawei.com before apply for a part.
To check a BOM code:

Use the ASC account authorized to each service center to visit https://tcs.huawei.com.Visit the
BOM system.

To query the BOM information about a mobile phone and pictures corresponding to the
BOM codes:
1. Choose Basic Information > BOM Tree Info. Define the values for Product Line,
Product Type, Product Model, and Product Description. After defining the value, the
system will display the comprehensive BOM information of the phone in the form of
BOM tree structure.
The BOM codes are displayed in detail in the tree shape.
2. Click the desired PN.

The system displays the picture of the part. Use the picture to confirm whether the part is
what you want.

To query the maintenance level:

1. Choose Basic Information > Material Info, enter the part number or description, and
click Search to query the maintenance level, maintenance price, and product on which
the part is used.
2. Click the BOM code. The system displays the part picture.


Y330-U05 Maintenance Manual V1.0 5 Software Upgrade
5 Software Upgrade
5.1 Upgrade Preparation

Category Content Remarks
Upgrade Computer Operating system: Windows XP and Windows 7
environment
USB data cable
Upgrade software
MicroSD card Capacity: 512 MB available space or more
Battery Ensure that the battery used for the upgrade has
sufficient power remaining.
Upgrade files Download the latest version for upgrading the software.
Upgrade Upgrade software
method
(It is
recommended
that use the SD
card for the
upgrade.)
Upgrade using the
SD card

5.2 Precautions
Check that the battery has sufficient power remaining to prevent an upgrade from being
interrupted.
Upgrading the phone will erase the user data. Back up the important data before an upgrade.
5.3 Installing the USB Driver

Double-click Handset WinDriver1.3.exe on your computer desktop and follow the on-screen
instructions.
5.4 Upgrade Method

5.4.1 Performing a MicroSD Card Upgrade
Prepare the microSD card used for the upgrade.
1. Format the microSD card to FAT32.
2. Create a dload folder in the root directory of the microSD card.
3. Copy the upgrade file update.app to the dload folder.
1. Do not change the names for the upgrade package and folder.
2. A microSD card upgrade will erase the internal memory of the phone.
Choose the microSD upgrade method.

a. Forcible upgrade
Remove and then re-install the battery, and press and hold the power, volume up, and
volume down keys. When the motor vibrates, release the power key. Do not release the
volume up or volume down keys unless the screen shown in Figure 5-2 is displayed.
b. Normal upgrade
Power on the phone, enter *#*#1673495#*#* or *#2846# on the dialer. The screen
shown in Figure 5-1 is displayed.

Figure 5-1 Engineering mode
Touch SD card upgrade > Confirm. The phone automatically restarts and displays the
startup logo then the upgrade screen, as shown in Figure 5-2.
Figure 5-2 Upgrade screen

Upgrade process
When the screen shown in Figure 5-2is displayed, the SD card upgrade is in progress. If
the upgrade succeeds, Figure is displayed. The SD card upgrade is complete.
If the upgrade is successful, the phone automatically restarts.
Figure 5-3 Upgrade succeeded
If an error occurs during the upgrade, the screen shown in Figure 5-4 and the upgrade failure
cause will be displayed. If the upgrade failure cause is not displayed on the screen, send the
sdload.log file in the dload folder to the R&D personnel. Obtain the log and contact the R&D
personnel.
During a microSD upgrade, some of the upgrade information is displayed on the screen, while
most information is saved in the sdload.log file.

Figure 5-4 Upgrade failure log
5.4.2 Upgrading Phones Simultaneously

Configuration Requirements
To upgrade several phones simultaneously using the MTK tool, the computer used for the
upgrade must meet the following requirements:
Operating system: Windows XP SP3 Chinese or English version
Main frequency: 1 GHz or higher
Display: SVGA or higher, minimum resolution of 1024x768 pixels
Memory: 512 MB or larger
Available drive space: 100 MB or larger
USB port: one at least
Others: standard keyboard and mouse

Configuring the Upgrade Tool
Function button
Port scanning
button
Select the Upgrade indicator (The Upgrade

ports. green indicator indicates a progress bar
success, and the red
indicator indicates a
failure.)
To use the upgrade tool, install the phone drive (HUAWEI

THMTK6515ML01Ver1003(1324) ) on your computer.
Set the port number.
(1) Double-click HUAWEI THMTK6515ML02Ver1003(1324).rar.
(2) Select the ports to be used, choose Scan > (Y), place the main boards on the fixture, and
close the fixture. The port corresponding to each board will be displayed on the tool, as
shown in Figure 5-6. To upgrade several phones, connect a phone to the computer using
a USB cable, choose Scan > (Y), press the Volume Down key on the phone, and install a
battery to the phone. The port corresponding to the phone will be displayed on the tool.
(3) After all ports are correctly identified, the indicators and progress bars turn green.

Figure 5-5 Operations on the tool
Figure 5-6 Indicator and progress bar turning green
Selecting the Scatter File

The scatter file is in the directory of the phone version software.

Upgrading Software
1. Click Start All.
2. For a main board, Start changes to DA, FR, or DL, and the indicator and progress bar
turn yellow. This indicates that the upgrade proceeds.
3. For a phone, click Start All, connect the phone to the computer using a USB cable,
install the battery, and the loading starts when Start changes to DA, FR, or DL and the
progress bar turns yellow.
Figure 5-7 Software being loaded

Upgrade Completed
1. If the indicator and progress bar turn green, the upgrade succeeds. Click Start All to
upgrade the next phone.
2. If the indicator turns red, the upgrade fails. Click Start All to re-upgrade the phone.
Figure 5-8 Upgrade completed (progress bar turning green)
Figure 5-9 Upgrade failure (progress bar turning yellow)

Precautions
1. When you re-identify the port numbers of each phone, if some of the port numbers are
the same, you may have mixed the USB cables. To address this issue, clear the check
boxes of the repeated port numbers, and re-identify them.
2. If you fail to identify the port numbers due to misoperations, restart the computer.
3. After you install the tool's drive on the computer, the drive will be automatically
installed to each port during the upgrade. If the installation cannot be automatically
carried out, follow the instructions to manually install the drive.
4. When the upgrade fails, you can perform the upgrade again, but you cannot switch to
another station for an upgrade.
5.5 Troubleshooting
Failure Solution
The port for an upgrade 1. Check whether other drives conflict with the port for the
using the data cable upgrade.
cannot be found. 2. Check that the drive has been installed properly.
3. Check whether the connection between the phone and the
computer is normal.
Flash_tool upgrade 1. Check whether the connection between the phone and the
failure computer is normal.
2. Check that the drive has been properly installed.
3. Check whether the version of the Flash_Tool is correct.
4. Upgrade the phone again.
Failed to upgrade the 1. Check whether the upgrade file is correct.
phone using the 2. Check whether the upgrade procedure is correct.
microSD card.
3. Check whether the microSD card functions properly.
4. Upgrade the phone again.

Y330-U05 Maintenance Manual V1.0 6 Maintenance Tools
6 Maintenance Tools
Name: constant-temperature heat gun

Usage: to heat components
Name: constant-temperature heat gun

Usage: to heat components
Name: soldering iron

Usage: to solder components
Name: DC power supply

Usage: to supply DC power
Name: soldering table

Usage: to secure the PCBA

Y330-U05 Maintenance Manual V1.0 6 Maintenance Tools
Name: PB-free solder wire

Usage: to solder
Name: digital multimeter

Usage: to measure during repair
Name: toolkit
Usage: to assemble and disassemble terminal products
Name: electric screwdriver

Usage: to fasten and remove screws

Y330-U05 Maintenance Manual V1.0 7 Disassembly Procedure
7 Disassembly Procedure
2. Remove the battery cover from the slot (designed

for removing the battery cover) at the lower corner
1. Ensure that the ESD wrist strap is properly on the right surface of the phone in the
connected to the ground. counterclockwise manner.
3. Remove the 11 screws from the housing. Press the 4. Remove the rear cover use the spudger. First,
phone when removing the screws to avoiding remove the left side with hands, then remove the clips
damaging the housing. on both sides of the battery with the spudger, and
finally pull down the clip in the middle card holder.

6. Insert the spudger or tweezers at the bottom of the

speaker and remove the motor from the front cover.
5. This figure shows the positions of the clips. When removing the motor, protect the wires from
being broken with one hand.
7. Press the main board and pull open the LCDBTB,

CAM BTB, and TPZIF connectors. Remove the
camera and put it in the tray. 8. Release the main board from the buckles on the
front cover and remove the main board upwards.

9. Remove the motor from the top. 10. Lift the motor sub-board from the right to the left.
Do not bend the sub-board during removal.
----End
11. Desolder the wire of the speaker, and then remove

the speaker.

Y330-U05 Maintenance Manual V1.0 8 Assembly Procedure
8 Assembly Procedure
2. Take the receiver/speaker 2-in-1 component. Solder

the leading wire of the speaker onto the main board.
The red wire should connect to the anode (+) and the
1. Ensure that the ESD wrist strap is properly blue or black wire should connect to the cathode (-).
connected to the ground. The soldering temperature is 370 ± 5 degrees
centigrade. The solder joints should be smooth and
round. Dip a cotton swab into alcohol and clean the
two pads on the main board with the swab.

3. Take the motor sub-board. Check whether the motor

joints are round. Take the front cover and tear the 4. First, install the lower part of the PCBA assembly
corresponding three pieces of release paper from the and close the clip, align the lower positioning pole and
back of the front cover. Install the sub-board on the install the left clip, and then install the bottom. The
front cover. The motor is smoothly attached. The PCBA should be properly connected to the two clips.
motor cable must not be higher than the motor surface. Fasten the LCD BTB connector and the TP lens ZIF
In addition, the motor cable must not be pressed by the connector to the PCBA. Attach the insulating film to
motor. The connector of the cable must be positioned the TP ZIF connector. Then, fasten the BTB connector
in the correct slot. of the rear camera to the PCBA. Finally, install the
speaker by wrapping the lead wires into two circles
and then install it in the PCBA and front cover.
6. Place the phone in the screw fixture and fasten the

5. Remove the protective film from the rear camera four self-tapping screws. Fasten the screws at a low
and rear camera lens. Use the ion gun to clean the lens speed with an electric screwdriver torque of 1.2±0.05
surface. Buckle the front and rear covers up from the kgf.cm. No screws or threads are stripped out. Then,
top down. The release paper has been removed and all fasten the two machine screw at a low speed with an
clips are properly closed. electric screwdriver with a torque of 1.2±0.05 kgf.cm.
No screws or threads are stripped out.

----End
7. Fasten the battery cover to the phone from the top

down. Press the edges of the battery cover to ensure it
is securely fastened. Check whether the volume and
other functional keys are properly installed. Check that
the gap and mismatch between the battery cover and
main board of the phone are complaint with the
standard.

Y330-U05 Maintenance Manual V1.0 9 Troubleshooting Common Problems
9 Troubleshooting Common Problems
Before you repair an Y330, restore it to its factory settings to ensure that the failure is not
caused by environmental factors or function settings. Before the restoration, remember to
back up importance data on the phone. The faulty PCBAs removed from Y330 phones at
common service centers must be kept clean and complete to ensure that advanced service
centers to repair them properly.
9.1 Power-On Failure

After you install the battery and press the power key, the phone fails to start and display
the standby screen.
Solution:
1. Check whether the problem is caused by the battery failure. Check whether the battery is
the original one provided with the phone. If not, use an original battery for fault location.
(1) Check whether the battery is deformed and properly fits in the battery compartment.
(2) Check whether the contacts on the battery are smudged or rusted. If yes, clean the
contacts.
(3) Use the multimeter to test the impedance of the battery BSI.
The normal impedance is 10 kohms.
If the value on the multimeter is much larger or smaller than 10 kohms and the voltage
between the battery's positive and negative terminals is 0 V, charge the battery for about
30 minutes. Install the charged battery into the phone and power on the phone. If the
phone fails to start, the phone fault is caused by the battery. Replace the faulty battery for
the customer if the phone is still in its warranty period.

Power-on Battery
failure failure
Is the battery
Is the battery voltage NTC’s ground impedance Confirm the battery
N Replace the battery is N
larger than or equal fault cause
to 3.8 V? 10 kohms?
Y Y
Are
the contacts on Is the battery
voltage larger than or Confirm the
the battery and in the Clean the contacts conclusion that the
battery compartment Y equal to 3.8 V after the Y
battery is charged for 30 battery is properly
deformed or functioning
smudged? minutes?
N N
Confirm the fault Confirm the battery

cause fault cause
2. Power on the phone and check whether the current on the phone changes.
Figure 9-1 Method of connecting the phone to the DC power supply
(1) No current: Check whether the power key FPC is broken and whether the FPC BTB
connector is smudged or disconnected from the PCBA to exclude the PCBA fault. If
the preceding issues do not exist, replace the PCBA.
(2) Weak current (25–80 Ma): Forcibly upgrade the PCBA using a micro SD card or
USB cable. If the upgrade fails, replace the PCBA.
(3) Excessive current: If the current is above 800 mA, replace the PCBA.

Troubleshooting Process:
1. No current (DC power supply)
No current
power-on
failure
Check whether J901 is Y Replace J901.

smudged or damaged.
Check whether the

power key FPC is Y Replace the FPC.
damaged.
Check whether J902 is

poorly soldered, damaged, Y Replace J902.
or deformed.
Replace the PCBA.
2. Weak current (DC power supply)
Weak
current
power-on
failure
Forcibly upgrade the

Y End
PCBA and try again.
Replace the PCBA.

3. Excessive current (DC power supply): Replace the PCBA directly.
9.2 Repeat Restarts and Screen Freezing

Fault symptom 1: After you press the power key, the phone repeatedly starts and cannot
display the standby screen.
Fault symptom 2: After you press the power key, the phone freezes at the Huawei logo
screen and cannot display the standby screen.
Solution:
Check the power on current of the phone. If the current is between 80–350 mA, forcibly
upgrade the PCBA. If the current exceeds 500 mA, replace the PCBA.
Troubleshooting process:
Repeat restarts
or screen
freezing
Check whether the

power on current is larger Y Replace the PCBA.
than 500 mA.
Forcibly upgrade the

PCBA firmware and try Y End
again.
Replace the PCBA.
9.3 Overheat and Short Standby Time

Fault symptom: The phone gets overheated after start up, and the standby time is short.
Solution: Replace the PCBA if:
1. Test the VBAT's ground impedance. If the impedance is less than 5 kohms, the PCBA
must be faulty.

2. Test the power off current. If the current exceeds 1 mA, the PCBA must be faulty.
3. Measure the power-on and standby currents. If the currents are excessive, the PCBA
must be faulty.
If the preceding conditions are not met, the battery must be faulty. Then, replace the
battery.
9.4 No Charging
Fault symptom: The phone fails to be charged using the USB cable.
Solution:
Charging failures commonly includes two types:
Without the charging icon on the screen
With the charging icon on the screen
Without the charging icon on the screen: Check whether the USB connector is in good
condition. If not, replace the USB cable. If yes, replace the PCBA.
With the charging icon on the screen: Test whether the ground impedance is 10 kohms and
whether the voltage between the battery's positive and negative terminals is 0 V. If the voltage

is 0 V while the impedance is much larger or smaller than 10 kohms, the battery is faulty.
Replace the battery and check whether the phone can be properly charged. If the fault persists,
replace the PCBA.
Charging failure
Check whether the

battery NTC’s ground impedance is
normal and VBAT’s voltage is above 0 N Replace the battery.
V.
Check whether the USB

connector is smudged, poorly N Replace the PCBA.
soldered, or damaged.
Replace the USB

connector.
9.5 No Ringtone
Fault symptom: The speaker has no sound output.
1. Call to see if the receiver has the sound input. If there is no sound, the PCBA must be
faulty.
2. Insert the headset and FM to see if the headset has the sound input. If there is no sound,
the PCBA must be faulty.
If the preceding conditions are not met, the speaker must be faulty. Then, replace the
speaker.
9.6 No Voice Coming In

Fault symptom: The call can be normally made or answered, but the receiver has no
sound input.

1. Call and enable the loudspeaker. Check whether your voice can be heard. If there is no
voice, the PCBA must be faulty.
2. Insert the headset and call. Check whether your voice can be heard. If there is no voice,
the PCBA must be faulty.
If the preceding conditions are not met, the receiver must be faulty. Then, replace the
receiver.
9.7 Barely Audible or No Voice Going Out

Fault symptom: The call can be normally made or answered, but your voice is barely
audible or cannot be heard.
1. Install the headset and call. Check whether your voice can be heard clearly. If your voice
is barely audible or cannot be heard, the PCBA must be faulty.
2. If the preceding conditions are not met, the microphone must be faulty. Then, replace the
microphone.
9.8 Weak or No Signal

Fault symptom: When the network is normal, the phone has weak or no signals.
Solution:
1. Press the contact of the main antenna on the rear cover. If the signal is restored, the
antenna must have poor contact. Then, replace the contact spring.
2. If the signal is not restored, use a normal rear cover for verification. If the signal is
restored, the main antenna must be faulty. Then, replace the main antenna. If the signal is
not restored, the PCBA must be faulty. Then, replace the PCBA.
3. Download the official version. If the signal is still not restored, the PCBA must be faulty.
Then, replace the PCBA.
9.9 Card Detection Failure

Fault symptom: After the SIM card is installed, no network or signal is found and the
call cannot be made or answered.
Solution:
1. Insert the SIM card into another phone, and check whether the SIM card can be detected.
If the SIM card cannot be detected, the SIM card must have been improperly cut.
2. Check whether the metal spring of the SIM card holder is clean. If it is dirty, clean the
card holder.
3. Check whether the SIM card holder is deformed. If it is deformed, replace the card
holder.
4. Download the official version. If the signal is still not restored, the PCBA must be faulty.
Then, replace the PCBA.

9.10 Videoing Failure

Fault symptom: The photo app cannot open or there is no image preview when using the
front or rear camera. The photographing or videoing function is unavailable.
Solution:
If the photo app cannot open, try other approaches such as an MMI test.
Install the cameras on another phone. If the faults persist, replace the cameras. If the cameras
function properly, the PCBA must be faulty. Then, replace the PCBA.
9.11 Touch Panel Failure

Fault symptom: After the phone is powered on, there is no response when you flick
across the touch panel. The fault persists after you restart the phone by reinstalling the
battery.
Solution:
1. Disassembly the phone. Buckle the TP BTB connector. If the fault is rectified, the
connector had been poorly connected.
2. Upgrade the phone software or restore the factory settings. If the fault persists, the phone
hardware must be faulty.
3. Install the touch panel on another phone. If the faults persist, replace the touch panel. If
the touch panel functions properly, the PCBA must be faulty. Then, replace the PCBA.

Y330-U05 Maintenance Manual V1.0 10 Solder Points on the PCB and BGA Chip
10 Solder Points on the PCB and BGA

Chip
Red (R: 255, G: 0, B: 0) : vacant point
Green (R: 0, G: 255, B: 0) : ground point
Blue (R: 0, G: 0, B: 255) : solder point
Figure 10-1 Front view

Y330-U05 Maintenance Manual V1.0 10 Solder Points on the PCB and BGA Chip
Figure 10-2 Rear view

Y330-U05 Maintenance Manual V1.0 11 Functional Tests
11 Functional Tests
11.1 Keys
Power key
Volume up
Volume down
Return Home Menu

11.2 MMI Test

On the home screen, enter *#2846# to enter MMI test mode. Press the Volume Down key to
start a test. Press the Power key to fail an item test or the Home key to have the phone return
to the idle state. Touch the Menu key on the keypad to skip the current test and go to the next.
Touch the Volume Up or Back key to return to the previous test.
SN Item Step Object Test Method and Description

0 Battery test 0 Battery The phone automatically tests the battery. If the battery is
normal, the phone automatically enters the next test. If the
battery is abnormal, The "Test failed" message is displayed,
press the Volume Down key to go to the next test.
1 CBT/Board 1 Board After the phone enters the MMI test, the background program
test automatically searches for the phone's manufacture information,
including the BC, CT, and BT status. If any of the stations'
status is F (fail), Failed to pass Board Test is displayed on the
phone screen. Press the Volume Down key to go to the next
test.
If the status is P (Pass), this test item is qualified. The mobile
phone automatically enters the next test.


2 SD card test 2 SD card The background program automatically detects the SD card. If
no SD card is detected, a failure message is displayed. If the SD
card is incorrectly read or written, the "SD card test failed"
message is displayed. Then, press the Volume Down key to go
to the next test. If an SD card is detected, no message is
displayed, and the phone automatically enters the next test.
3 Key test 3 Keys Follow the picture information displayed on the screen, and
press the Volume Down key. The pictures will be highlighted.
If the phone passes the test, press the Volume Down key to go
to the next test.
4 LCD test 4 White screen The LCD displays the white, black, red, green, and blue screens
Black screen in sequence. If the phone passes the test, press the Volume
Down key to go to the next test.
Color screen
Press the Volume down key to display the white screen.
Press the Volume down key to display the black screen.

Press the Volume down key to display the triple color bars (red,
green, and blue).
5 LCD 5 LCD The brightness of the backlight will progressively increase. The
backlight backlight brightness has three levels (dark, medium, and bright).
test Manually determine whether the phone passes the test. If the
phone passes the test, press the Volume Down key to go to the
next test.

6 Touch panel 6 Touch panel Take the following operations to test the touch panel:
test Slide your finger along the black-dot route on the screen. The
route that your finger passes should change color.
If the touch panel is insensitive or does not respond, mark the
phones as defective and place it separately.
If the test succeeds, press the Volume Down key to go to the
next test.
Remove your finger cot (or glove) when touch the screen to avoid test
inaccuracy.
If the test fails, perform the following operations to test the
touch panel:
1. Power off the phone. Press the Volume Up and Power keys
to enter the recovery mode.
2. Click calibrate TP.
3. The phone restarts after the calibration is complete.
During the calibration, do not touch the touch panel and keep
the touch panel upward.


7 3 MP rear 7 3 MP rear Check whether the camera picture is clear and normal. If the
camera test camera phone passes the test, press the Volume Down key to go to the
next test.
8 Motor test 8 Motor If the motor vibrates intermittently, the test succeeds. Press the
Volume Down key to go to the next test.
9 Speaker test 9 Speaker 1. Check that the phone plays the music in loops without issues
of any sound, weak sound, noise, or cracking sound.
Place the phone 30 cm away from your ear and do not block
the speaker.
2. If the test succeeds, press the Volume Down key to go to the
next test.

10 Receiver 10 Receiver 1. The phone screen displays the Click to Record icon. When
test you touch the icon, the character changes into Click to Play.
The phone uses its main microphone for recording. The
maximum length of the recording is 10s.
The main microphone is in the bottom of the phone. You
can record sound as if you are making a normal phone call.
You need to check manually whether the headset functions
properly after the test.
2. Test the headset microphone recording function.
Test the receiver in the headset in the same way that you test
the main microphone.


11 Microphone 11 Microphone Touch Record. Speak to the microphone, and then touch Play.
loopback If the microphone functions properly, you can hear the voice
test recording from the receiver. Press the Volume Down key to go
to the next test.
12 FM test 12 FM 1. The FM test interface is displayed. When no headset is

inserted, The "Please insert the headset" message is
displayed on the LCD. Contents of frequency bands 8800,
9800, and 10700 will be played. You can touch the icon in
the lower left to switch between channels. After that, check
whether the RM function works properly.
2. Do not remove the headphone after the test.
3. If the phone passes the test, press the Volume Down key to
go to the next test.


13 Testing the 13 Headset wire 1. The headset was inserted into the phone when you made
headset wire auxiliary microphone loopback test. The In icon is green.
control 2. Press the answering key and check whether the spot between
function the In and Out icons changes its color.
3. Remove the headset and check whether the Out icon turns
green.
next test.
The test item is passed only if the In and Out icons turn green. Press the
Volume Down key to go to the next test.
14 Bluetooth 14 Bluetooth 1. After the phone enters the MMI test, it automatically
test searches for Bluetooth-enabled devices in range. If any
device is searched out, its MAC address is displayed in the
MAC list on the phone.
If the MAC address of the sample phone is preset in the list,
the test succeeds.
2. If no MAC address is present, touch Confirm to search
again.
next test.
Prepare two Bluetooth devices and place them 5 m away from the phone
to be tested.

15 Gravity 15 Acceleration The LCD displays the current acceleration in the X, Y and Z
sensor due to gravity axes. If the phone can be placed in a position where the angles
test between the phone and the X, Y and Z axes are 45 degrees, the
phone passes this test.
16 Wi-Fi test 16 Wi-Fi If the phone receives Wi-Fi signals properly, it passes the test.
Ensure that the phone under test is within the coverage of a Wi-Fi
hotspot.

17 SIM card 17 SIM card If a SIM card is inserted into the phone and functions properly,
test the test item passes. Press the Volume Down key to go to the
next test.
18 Display of 18 Display of the After all test items are complete, the phone displays the test
the test test results results:
results 1. If any failure is displayed, the phone is defective. Otherwise,
the phone passes the MMI test.
2. If all MMI test items are passed, the phone displays a dialog
box, indicating whether to restore the factory settings. Press
the Volume Down key to complete the test.

The MMI test is complete, and the test results are displayed on the LCD.
11.3 Voice Call Test

1. Install an SIM card and battery on the phone.
2. Press the Power key to power on the phone.
3. Check whether the signal strength displayed on the LCD is normal.
4. Make a call to a fixed-line phone, and check the voice quality during the call.
5. If no problem is found during the test, finish the voice call test. If any problem is found,
troubleshoot the phone or send it to an advanced service center for repair.
11.4 Data Traffic Test

1. Install an SIM card that has been subscribed with the GPRS service and traffic bundle
and the battery.
2. Press the Power key to power on the phone.
3. Slide down from the top to open the notification panel, and click the Data Switch
shortcut key.
4. If the data traffic icon is displayed, the data traffic is available. Otherwise, the data traffic
is unavailable.
5. Click the Internet Explorer shortcut. Enter a website address, such as www.baidu.com.

11.5 Wi-Fi Test

1. Ensure that a Wi-Fi hotspot is available.
2. Install the battery and press the Power key to power on the phone.
3. Slide down from the top to open the notification panel, and click the WLAN shortcut
key.
4. If the Wi-Fi icon is displayed, the Wi-Fi function is available. Otherwise, the Wi-Fi
function is unavailable.
5. Click the Internet Explorer shortcut. Enter a website address, such as www.baidu.com.


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Y330 Maintenance Manual V1.

HUAWEI TECHNOLOGIES CO., LTD.

Trademarks and Permissions

Huawei Technologies Co., Ltd.

Issue 01 (2014-01-29) Huawei Proprietary and Confidential i

About This Document

Issue 01 (2014-01-29) Huawei Proprietary and Confidential ii

About This Document .................................................................................................................... ii

2 Product Introduction .................................................................................................................... 2

5 Software Upgrade ....................................................................................................................... 11

6 Maintenance Tools ...................................................................................................................... 21

Issue 01 (2014-01-29) Huawei Proprietary and Confidential iii

9.6 No Voice Coming In ................................................................................................................................................... 34

10 Solder Points on the PCB and BGA Chip............................................................................. 37

Issue 01 (2014-01-29) Huawei Proprietary and Confidential iv

1.1 Applicable Scope

1.3 How to Obtain Maintenance Information

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 1

2.1 Product Appearance

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 2

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 3

Table 3-1 Component list in the exploded view

SN Component Quantity Can It Be Reused or Not?

1 TP assembly (with foam) 1 Y

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 4

SN Component Quantity Can It Be Reused or Not?

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 5

4.1 Commonly Used Parts

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 6

Material 2-in-1 Material Camera assembly (3 Material Touch panel

4.2 How to Obtain BOM Codes

To check a BOM code:

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 7

2. Click the desired PN.

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 8

To query the maintenance level:

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 9

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 10

5.1 Upgrade Preparation

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 11

5.3 Installing the USB Driver

5.4 Upgrade Method

Choose the microSD upgrade method.

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 12

Figure 5-1 Engineering mode

Figure 5-2 Upgrade screen

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 13

Figure 5-3 Upgrade succeeded

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 14

Figure 5-4 Upgrade failure log

5.4.2 Upgrading Phones Simultaneously

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 15

Configuring the Upgrade Tool

Select the Upgrade indicator (The Upgrade

To use the upgrade tool, install the phone drive (HUAWEI

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 16

Figure 5-5 Operations on the tool

Figure 5-6 Indicator and progress bar turning green

Selecting the Scatter File

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 17

Figure 5-7 Software being loaded

Issue 01 (2014-01-29) Huawei Proprietary and Confidential 18

Figure 5-8 Upgrade completed (progress bar turning green)